Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DP
Recall Date: Jan 16, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Audi A6 Sedans and 2015 Audi A7 vehicles. The auxiliary heater electrical connector on these vehicles may have been incorrectly inserted into the auxiliary heater, possibly resulting in increased electrical resistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 82C1
Recall Date: Dec 5, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D5
Recall Date: Jun 4, 2018
Consumer Complaints
73 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PROBLEM#1 FUEL DOOR CLIP SUDDENLY STOPPED CLOSING, THEREFORE I COULDN'T FULLY CLOSE IT. PROBLEM #2 TRUNK LATCH STUCK, THEREFORE I HAVE TO GET INTO THE TRUNK USING THE REAR SEATS, THEN RELEASING THE LATCH FROM INSIDE. ALL THIS HAPPENED WITHIN 1 YEAR OF FINANCING THE VEHICLE.
Corrective Action:
PROBLEM#1 FUEL DOOR CLIP SUDDENLY STOPPED CLOSING, THEREFORE I COULDN'T FULLY CLOSE IT. PROBLEM #2 TRUNK LATCH STUCK, THEREFORE I HAVE TO GET INTO THE TRUNK USING THE REAR SEATS, THEN RELEASING THE LATCH FROM INSIDE. ALL THIS HAPPENED WITHIN 1 YEAR OF FINANCING THE VEHICLE.
Additional Notes:
PROBLEM#1 FUEL DOOR CLIP SUDDENLY STOPPED CLOSING, THEREFORE I COULDN'T FULLY CLOSE IT. PROBLEM #2 TRUNK LATCH STUCK, THEREFORE I HAVE TO GET INTO THE TRUNK USING THE REAR SEATS, THEN RELEASING THE LATCH FROM INSIDE. ALL THIS HAPPENED WITHIN 1 YEAR OF FINANCING THE VEHICLE.
Mfg Campaign: 11375203
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. NO ACCIDENT HAS OCCURRED BUT IS OF GREAT CONCERN
Corrective Action:
THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. NO ACCIDENT HAS OCCURRED BUT IS OF GREAT CONCERN
Additional Notes:
THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. NO ACCIDENT HAS OCCURRED BUT IS OF GREAT CONCERN
Mfg Campaign: 11287720
Recall Date: Dec 8, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AUDI RECALLED 2012-2015 A6 CARS WITH THE 2.0L TFSI ENGINE, ALONG WITH OTHER AUDI MODELS, DUE TO FAULTY COOLANT/WATER PUMP (NHTSA RECALL # 18V-229 MFG RECALL #19N3/19N4). FOR THE A6, THE BRACKETING WAS FOR CARS BUILT FROM 4/4/2011 - 12/22/2014. THE BRACKETING FOR OTHER MODELS IMPACTED BY THE RECALLED VARIED FROM 2012-2017. MY A6 2.0 WAS BUILT IN FEB 2015, BUT WAS CLASSIFIED AS A 2016 MODEL. ON 8/28/2019 MY CHECK ENGINE LIGHT TURNED ON. I TOOK THE CAR INTO MY AUDI DEALERSHIP FOR SERVICING. THE TECHNICIAN STATED THAT I HAD A DEFECTIVE COOLANT/WATER PUMP, AND THAT THE PUMP WAS ABOUT TO BURST AND NEEDED IMMEDIATE REPLACEMENT. I WAS AWARE OF THE RECALL, AND ASKED IF THE PUMP ON MY CAR WAS SIMILAR TO THE PUMPS COVERED UNDER THE RECALL, WHICH THEY CONFIRMED THE PUMP PART NUMBER ON MY CAR MATCHED THE PUMP PART NUMBER THAT WAS BEING RECALLED. HOWEVER, SINCE MY CAR WAS CLASSIFIED AS A 2016, IT WAS NOT COVERED UNDER THE RECALL. IT APPEARS THAT THE BRACKETING THAT WAS USED TO DETERMINE WHICH CARS SHOULD BE COVERED UNDER THE RECALL WAS NOT BROAD ENOUGH FOR THE A6 MODELS, AS IT APPEARS THAT THE DEFECTIVE PUMPS WERE ALSO USED ON SOME 2016 A6 MODELS OR CARS BUILT AFTER 12/22/2014.
Corrective Action:
AUDI RECALLED 2012-2015 A6 CARS WITH THE 2.0L TFSI ENGINE, ALONG WITH OTHER AUDI MODELS, DUE TO FAULTY COOLANT/WATER PUMP (NHTSA RECALL # 18V-229 MFG RECALL #19N3/19N4). FOR THE A6, THE BRACKETING WAS FOR CARS BUILT FROM 4/4/2011 - 12/22/2014. THE BRACKETING FOR OTHER MODELS IMPACTED BY THE RECALLED VARIED FROM 2012-2017. MY A6 2.0 WAS BUILT IN FEB 2015, BUT WAS CLASSIFIED AS A 2016 MODEL. ON 8/28/2019 MY CHECK ENGINE LIGHT TURNED ON. I TOOK THE CAR INTO MY AUDI DEALERSHIP FOR SERVICING. THE TECHNICIAN STATED THAT I HAD A DEFECTIVE COOLANT/WATER PUMP, AND THAT THE PUMP WAS ABOUT TO BURST AND NEEDED IMMEDIATE REPLACEMENT. I WAS AWARE OF THE RECALL, AND ASKED IF THE PUMP ON MY CAR WAS SIMILAR TO THE PUMPS COVERED UNDER THE RECALL, WHICH THEY CONFIRMED THE PUMP PART NUMBER ON MY CAR MATCHED THE PUMP PART NUMBER THAT WAS BEING RECALLED. HOWEVER, SINCE MY CAR WAS CLASSIFIED AS A 2016, IT WAS NOT COVERED UNDER THE RECALL. IT APPEARS THAT THE BRACKETING THAT WAS USED TO DETERMINE WHICH CARS SHOULD BE COVERED UNDER THE RECALL WAS NOT BROAD ENOUGH FOR THE A6 MODELS, AS IT APPEARS THAT THE DEFECTIVE PUMPS WERE ALSO USED ON SOME 2016 A6 MODELS OR CARS BUILT AFTER 12/22/2014.
Additional Notes:
AUDI RECALLED 2012-2015 A6 CARS WITH THE 2.0L TFSI ENGINE, ALONG WITH OTHER AUDI MODELS, DUE TO FAULTY COOLANT/WATER PUMP (NHTSA RECALL # 18V-229 MFG RECALL #19N3/19N4). FOR THE A6, THE BRACKETING WAS FOR CARS BUILT FROM 4/4/2011 - 12/22/2014. THE BRACKETING FOR OTHER MODELS IMPACTED BY THE RECALLED VARIED FROM 2012-2017. MY A6 2.0 WAS BUILT IN FEB 2015, BUT WAS CLASSIFIED AS A 2016 MODEL. ON 8/28/2019 MY CHECK ENGINE LIGHT TURNED ON. I TOOK THE CAR INTO MY AUDI DEALERSHIP FOR SERVICING. THE TECHNICIAN STATED THAT I HAD A DEFECTIVE COOLANT/WATER PUMP, AND THAT THE PUMP WAS ABOUT TO BURST AND NEEDED IMMEDIATE REPLACEMENT. I WAS AWARE OF THE RECALL, AND ASKED IF THE PUMP ON MY CAR WAS SIMILAR TO THE PUMPS COVERED UNDER THE RECALL, WHICH THEY CONFIRMED THE PUMP PART NUMBER ON MY CAR MATCHED THE PUMP PART NUMBER THAT WAS BEING RECALLED. HOWEVER, SINCE MY CAR WAS CLASSIFIED AS A 2016, IT WAS NOT COVERED UNDER THE RECALL. IT APPEARS THAT THE BRACKETING THAT WAS USED TO DETERMINE WHICH CARS SHOULD BE COVERED UNDER THE RECALL WAS NOT BROAD ENOUGH FOR THE A6 MODELS, AS IT APPEARS THAT THE DEFECTIVE PUMPS WERE ALSO USED ON SOME 2016 A6 MODELS OR CARS BUILT AFTER 12/22/2014.
Mfg Campaign: 11256340
Recall Date: Sep 18, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
IN FEBRUARY 2019 I RECEIVED A RECALL LETTER, NHTSA 19V035, FROM AUDI TELLING ME MY CAR MAY HAVE A DEFECT IN THE FUEL RAILS WHICH COULD LEAK FUEL CAUSING A FIRE! I IMMEDIATELY CONTACTED MY DEALER AUDI OF WALLINGFORD CT AND PUT MY NAME ON A WAITING LIST FOR REPAIR. I HAVE NOW BEEN WAITING SEVEN MONTHS AND DESPITE SEVERAL CALLS TO THE SERVICE DEPT, IT HAS NOT BEEN FIXED. THEY TELL ME THEY ARE NOT GETTING THE PARTS FROM AUDI. TODAY THEY TOLD ME THEY HAVE NOT RECEIVED THE NEEDED PARTS IN MONTHS! THIS IS FOR A DEFECT WHICH COULD CAUSE A FIRE. IS THIS PERMISSIBLE? WHAT CAN BE DONE?
Corrective Action:
IN FEBRUARY 2019 I RECEIVED A RECALL LETTER, NHTSA 19V035, FROM AUDI TELLING ME MY CAR MAY HAVE A DEFECT IN THE FUEL RAILS WHICH COULD LEAK FUEL CAUSING A FIRE! I IMMEDIATELY CONTACTED MY DEALER AUDI OF WALLINGFORD CT AND PUT MY NAME ON A WAITING LIST FOR REPAIR. I HAVE NOW BEEN WAITING SEVEN MONTHS AND DESPITE SEVERAL CALLS TO THE SERVICE DEPT, IT HAS NOT BEEN FIXED. THEY TELL ME THEY ARE NOT GETTING THE PARTS FROM AUDI. TODAY THEY TOLD ME THEY HAVE NOT RECEIVED THE NEEDED PARTS IN MONTHS! THIS IS FOR A DEFECT WHICH COULD CAUSE A FIRE. IS THIS PERMISSIBLE? WHAT CAN BE DONE?
Additional Notes:
IN FEBRUARY 2019 I RECEIVED A RECALL LETTER, NHTSA 19V035, FROM AUDI TELLING ME MY CAR MAY HAVE A DEFECT IN THE FUEL RAILS WHICH COULD LEAK FUEL CAUSING A FIRE! I IMMEDIATELY CONTACTED MY DEALER AUDI OF WALLINGFORD CT AND PUT MY NAME ON A WAITING LIST FOR REPAIR. I HAVE NOW BEEN WAITING SEVEN MONTHS AND DESPITE SEVERAL CALLS TO THE SERVICE DEPT, IT HAS NOT BEEN FIXED. THEY TELL ME THEY ARE NOT GETTING THE PARTS FROM AUDI. TODAY THEY TOLD ME THEY HAVE NOT RECEIVED THE NEEDED PARTS IN MONTHS! THIS IS FOR A DEFECT WHICH COULD CAUSE A FIRE. IS THIS PERMISSIBLE? WHAT CAN BE DONE?
Mfg Campaign: 11255113
Recall Date: Sep 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SEVERE LEAK NOTICED BY TECHNICIAN. DURING ROUTINE OIL CHANGE. SKID PAN FULL OF TRANSMISSION FLUID. NOT AN ISSUE IN PREVIOUS INSPECTIONS. AUDI DEALERSHIP LOOKING FOR CAUSE. NO PERFORMANCE ISSUES NOTICED
Corrective Action:
SEVERE LEAK NOTICED BY TECHNICIAN. DURING ROUTINE OIL CHANGE. SKID PAN FULL OF TRANSMISSION FLUID. NOT AN ISSUE IN PREVIOUS INSPECTIONS. AUDI DEALERSHIP LOOKING FOR CAUSE. NO PERFORMANCE ISSUES NOTICED
Additional Notes:
SEVERE LEAK NOTICED BY TECHNICIAN. DURING ROUTINE OIL CHANGE. SKID PAN FULL OF TRANSMISSION FLUID. NOT AN ISSUE IN PREVIOUS INSPECTIONS. AUDI DEALERSHIP LOOKING FOR CAUSE. NO PERFORMANCE ISSUES NOTICED
Mfg Campaign: 11252138
Recall Date: Aug 29, 2019
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
2016 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL RAILS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS
Corrective Action:
2016 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL RAILS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS
Additional Notes:
2016 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL RAILS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS
Mfg Campaign: 11222175
Recall Date: Jun 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
STARTED VEHICLE IN PARKING LOT EXITED ONTO A MULTI-LANE ROAD WHERE TRAFFIC SPEED IS 50 MPH BUT CARS OFTEN DRIVE MUCH FASTER. THE VEHICLE WAS IN DRIVE BUT STAYED IN FIRST GEAR AND WOULD NOT AUTOMATICALLY SHIFT TO HIGHER GEARS. THIS CAUSED THE CAR TO NOT MERGE AT PROPER SPEED WHILE VEHICLES WERE FAST APPROACHING. AFTER MULTIPLE ATTEMPTS AT RELEASING AND APPLYING THE GAS PEDAL, THE VEHICLE STILL FAILED TO SHIFT GEARS. FORTUNATELY, I WAS ABLE TO FIND AN AREA TO PULL OFF THE ROAD AND AFTER 15-30 SECONDS, THE CAR BEHAVED CORRECTLY. A SIMILAR SITUATION HAPPENED A COUPLE TIMES WHILE ON THE FREEWAY WHERE THE CAR TACHOMETER INCREASED VERY HIGH AND THE CAR FAILED TO SHIFT INTO HIGHER GEARS. IN THESE CASES, I DID NOT FEEL AS UNSAFE AS THE VEHICLE WAS ALREADY TRAVELLING AT 50-60 MPH. I'VE TAKEN THE CAR TO THE DEALER TWICE WHEN THE ISSUES OCCURRED BUT THERE ARE NO DIAGNOSTICS TO INDICATE A PROBLEM OCCURRED AND THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE. I ALSO INFORMED THE DEALER THAT BLACK LIQUID WAS LEAKING FROM THE VEHICLE (SEE ATTACHED PHOTOS) BUT THE DEALER FOUND NO LEAKS. I PHOTOGRAPHED THE LEAKS AND SAVED A RAG WITH THE LIQUID AND PRESENTED THIS AT THE DEALER. THERE ARE NO OTHER VEHICLES OR EQUIPMENT THAT PARK IN MY GARAGE AND AM 100% CERTAIN, THE LIQUID IS FROM THE VEHICLE. THE IMAGE SHOWS THAT THE LEAK HAD OCCURRED SEVERAL TIMES AND IT PERSISTED SEVERAL TIMES AFTER THE PHOTO. HOWEVER, I'VE NOT NOTICED THE LEAK FOR THE PAST COUPLE MONTHS.
Corrective Action:
STARTED VEHICLE IN PARKING LOT EXITED ONTO A MULTI-LANE ROAD WHERE TRAFFIC SPEED IS 50 MPH BUT CARS OFTEN DRIVE MUCH FASTER. THE VEHICLE WAS IN DRIVE BUT STAYED IN FIRST GEAR AND WOULD NOT AUTOMATICALLY SHIFT TO HIGHER GEARS. THIS CAUSED THE CAR TO NOT MERGE AT PROPER SPEED WHILE VEHICLES WERE FAST APPROACHING. AFTER MULTIPLE ATTEMPTS AT RELEASING AND APPLYING THE GAS PEDAL, THE VEHICLE STILL FAILED TO SHIFT GEARS. FORTUNATELY, I WAS ABLE TO FIND AN AREA TO PULL OFF THE ROAD AND AFTER 15-30 SECONDS, THE CAR BEHAVED CORRECTLY. A SIMILAR SITUATION HAPPENED A COUPLE TIMES WHILE ON THE FREEWAY WHERE THE CAR TACHOMETER INCREASED VERY HIGH AND THE CAR FAILED TO SHIFT INTO HIGHER GEARS. IN THESE CASES, I DID NOT FEEL AS UNSAFE AS THE VEHICLE WAS ALREADY TRAVELLING AT 50-60 MPH. I'VE TAKEN THE CAR TO THE DEALER TWICE WHEN THE ISSUES OCCURRED BUT THERE ARE NO DIAGNOSTICS TO INDICATE A PROBLEM OCCURRED AND THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE. I ALSO INFORMED THE DEALER THAT BLACK LIQUID WAS LEAKING FROM THE VEHICLE (SEE ATTACHED PHOTOS) BUT THE DEALER FOUND NO LEAKS. I PHOTOGRAPHED THE LEAKS AND SAVED A RAG WITH THE LIQUID AND PRESENTED THIS AT THE DEALER. THERE ARE NO OTHER VEHICLES OR EQUIPMENT THAT PARK IN MY GARAGE AND AM 100% CERTAIN, THE LIQUID IS FROM THE VEHICLE. THE IMAGE SHOWS THAT THE LEAK HAD OCCURRED SEVERAL TIMES AND IT PERSISTED SEVERAL TIMES AFTER THE PHOTO. HOWEVER, I'VE NOT NOTICED THE LEAK FOR THE PAST COUPLE MONTHS.
Additional Notes:
STARTED VEHICLE IN PARKING LOT EXITED ONTO A MULTI-LANE ROAD WHERE TRAFFIC SPEED IS 50 MPH BUT CARS OFTEN DRIVE MUCH FASTER. THE VEHICLE WAS IN DRIVE BUT STAYED IN FIRST GEAR AND WOULD NOT AUTOMATICALLY SHIFT TO HIGHER GEARS. THIS CAUSED THE CAR TO NOT MERGE AT PROPER SPEED WHILE VEHICLES WERE FAST APPROACHING. AFTER MULTIPLE ATTEMPTS AT RELEASING AND APPLYING THE GAS PEDAL, THE VEHICLE STILL FAILED TO SHIFT GEARS. FORTUNATELY, I WAS ABLE TO FIND AN AREA TO PULL OFF THE ROAD AND AFTER 15-30 SECONDS, THE CAR BEHAVED CORRECTLY. A SIMILAR SITUATION HAPPENED A COUPLE TIMES WHILE ON THE FREEWAY WHERE THE CAR TACHOMETER INCREASED VERY HIGH AND THE CAR FAILED TO SHIFT INTO HIGHER GEARS. IN THESE CASES, I DID NOT FEEL AS UNSAFE AS THE VEHICLE WAS ALREADY TRAVELLING AT 50-60 MPH. I'VE TAKEN THE CAR TO THE DEALER TWICE WHEN THE ISSUES OCCURRED BUT THERE ARE NO DIAGNOSTICS TO INDICATE A PROBLEM OCCURRED AND THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE. I ALSO INFORMED THE DEALER THAT BLACK LIQUID WAS LEAKING FROM THE VEHICLE (SEE ATTACHED PHOTOS) BUT THE DEALER FOUND NO LEAKS. I PHOTOGRAPHED THE LEAKS AND SAVED A RAG WITH THE LIQUID AND PRESENTED THIS AT THE DEALER. THERE ARE NO OTHER VEHICLES OR EQUIPMENT THAT PARK IN MY GARAGE AND AM 100% CERTAIN, THE LIQUID IS FROM THE VEHICLE. THE IMAGE SHOWS THAT THE LEAK HAD OCCURRED SEVERAL TIMES AND IT PERSISTED SEVERAL TIMES AFTER THE PHOTO. HOWEVER, I'VE NOT NOTICED THE LEAK FOR THE PAST COUPLE MONTHS.
Mfg Campaign: 11184924
Recall Date: Mar 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.
Corrective Action:
VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.
Additional Notes:
VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.
Mfg Campaign: 11180999
Recall Date: Feb 18, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.
Corrective Action:
VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.
Additional Notes:
VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.
Mfg Campaign: 11180999
Recall Date: Feb 18, 2019
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN JULY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED IT'S BEING 5 MONTHS SINCE THE RECALL LETTER. DEALER SAYS THEY COULD NOT DO ANYTHING. UPDATED 01/29/19*JB
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN JULY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED IT'S BEING 5 MONTHS SINCE THE RECALL LETTER. DEALER SAYS THEY COULD NOT DO ANYTHING. UPDATED 01/29/19*JB
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN JULY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED IT'S BEING 5 MONTHS SINCE THE RECALL LETTER. DEALER SAYS THEY COULD NOT DO ANYTHING. UPDATED 01/29/19*JB
Mfg Campaign: 11142839
Recall Date: Oct 26, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JB
Mfg Campaign: 11139253
Recall Date: Oct 9, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN OPERATING AT LOW SPEEDS THE VEHICLE WILL SOMETIMES UNEXPECTED LURCH FORWARD OR BACKWARDS DEPENDING ON IF THE TRANSMISSION IS IN FORWARD OR REVERSE. I HAVE AUTOMATIC TRANSMISSION. THIS OFTEN HAPPENS IN MANEUVERS SUCH AS PARKING OR BACKING INTO OR OUT OF A GARAGE PARKING PLACE. IT HAPPENS WHEN THE TRANSMISSION IS IN FORWARD OR REVERSE AND TYPICALLY WHEN THE DRIVER'S FOOT IS ON THE BRAKE AND YOU ARE SLOWLY EASING INTO OR OUT OF A PLACE LIKE A PARKING SPOT OR GARAGE. THIS CONCERNS ME FROM A SAFETY PERSPECTIVE SINCE A PRIME TIME WHEN THIS HAPPENS MIGHT BE WHEN I AM PULLING INTO OR OUT OF MY GARAGE AT THE BEGINNING OR END OF A TRAVEL. MY CONCERN IS THAT A CHILD OR ADULT MAY BE CROSSING IN FRONT OF OR BEHIND THE CAR BEFORE IT STARTS MOVING AND THEN THE CAR UNEXPECTED LURCHES FORWARD OR BACK AND HITS THE PEDESTRIAN. IT IS ALMOST AS IF THE ENGINE MISFIRES AND THE ENGINE AND CAR "JUMPS" AFTER THE MISFIRE. I HAVE REPORTED THIS TO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES AND THEY CAN NOT "REPRODUCE" THE INCIDENT. HOWEVER, ONE OF THE SERVICE DEPARTMENT PERSONNEL HAS THE SAME MODEL VEHICLE AS ME AND SAYS HE KNOWS WHAT I AM TALKING ABOUT BECAUSE HE HAS EXPERIENCED IT AS WELL. IT HAS HAPPENED ON MULTIPLE OCCASIONS THOUGH I CAN NOT TELL YOU ANY EXACT DATES.
Corrective Action:
WHEN OPERATING AT LOW SPEEDS THE VEHICLE WILL SOMETIMES UNEXPECTED LURCH FORWARD OR BACKWARDS DEPENDING ON IF THE TRANSMISSION IS IN FORWARD OR REVERSE. I HAVE AUTOMATIC TRANSMISSION. THIS OFTEN HAPPENS IN MANEUVERS SUCH AS PARKING OR BACKING INTO OR OUT OF A GARAGE PARKING PLACE. IT HAPPENS WHEN THE TRANSMISSION IS IN FORWARD OR REVERSE AND TYPICALLY WHEN THE DRIVER'S FOOT IS ON THE BRAKE AND YOU ARE SLOWLY EASING INTO OR OUT OF A PLACE LIKE A PARKING SPOT OR GARAGE. THIS CONCERNS ME FROM A SAFETY PERSPECTIVE SINCE A PRIME TIME WHEN THIS HAPPENS MIGHT BE WHEN I AM PULLING INTO OR OUT OF MY GARAGE AT THE BEGINNING OR END OF A TRAVEL. MY CONCERN IS THAT A CHILD OR ADULT MAY BE CROSSING IN FRONT OF OR BEHIND THE CAR BEFORE IT STARTS MOVING AND THEN THE CAR UNEXPECTED LURCHES FORWARD OR BACK AND HITS THE PEDESTRIAN. IT IS ALMOST AS IF THE ENGINE MISFIRES AND THE ENGINE AND CAR "JUMPS" AFTER THE MISFIRE. I HAVE REPORTED THIS TO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES AND THEY CAN NOT "REPRODUCE" THE INCIDENT. HOWEVER, ONE OF THE SERVICE DEPARTMENT PERSONNEL HAS THE SAME MODEL VEHICLE AS ME AND SAYS HE KNOWS WHAT I AM TALKING ABOUT BECAUSE HE HAS EXPERIENCED IT AS WELL. IT HAS HAPPENED ON MULTIPLE OCCASIONS THOUGH I CAN NOT TELL YOU ANY EXACT DATES.
Additional Notes:
WHEN OPERATING AT LOW SPEEDS THE VEHICLE WILL SOMETIMES UNEXPECTED LURCH FORWARD OR BACKWARDS DEPENDING ON IF THE TRANSMISSION IS IN FORWARD OR REVERSE. I HAVE AUTOMATIC TRANSMISSION. THIS OFTEN HAPPENS IN MANEUVERS SUCH AS PARKING OR BACKING INTO OR OUT OF A GARAGE PARKING PLACE. IT HAPPENS WHEN THE TRANSMISSION IS IN FORWARD OR REVERSE AND TYPICALLY WHEN THE DRIVER'S FOOT IS ON THE BRAKE AND YOU ARE SLOWLY EASING INTO OR OUT OF A PLACE LIKE A PARKING SPOT OR GARAGE. THIS CONCERNS ME FROM A SAFETY PERSPECTIVE SINCE A PRIME TIME WHEN THIS HAPPENS MIGHT BE WHEN I AM PULLING INTO OR OUT OF MY GARAGE AT THE BEGINNING OR END OF A TRAVEL. MY CONCERN IS THAT A CHILD OR ADULT MAY BE CROSSING IN FRONT OF OR BEHIND THE CAR BEFORE IT STARTS MOVING AND THEN THE CAR UNEXPECTED LURCHES FORWARD OR BACK AND HITS THE PEDESTRIAN. IT IS ALMOST AS IF THE ENGINE MISFIRES AND THE ENGINE AND CAR "JUMPS" AFTER THE MISFIRE. I HAVE REPORTED THIS TO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES AND THEY CAN NOT "REPRODUCE" THE INCIDENT. HOWEVER, ONE OF THE SERVICE DEPARTMENT PERSONNEL HAS THE SAME MODEL VEHICLE AS ME AND SAYS HE KNOWS WHAT I AM TALKING ABOUT BECAUSE HE HAS EXPERIENCED IT AS WELL. IT HAS HAPPENED ON MULTIPLE OCCASIONS THOUGH I CAN NOT TELL YOU ANY EXACT DATES.
Mfg Campaign: 11124339
Recall Date: Sep 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Mfg Campaign: 11119749
Recall Date: Aug 13, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Mfg Campaign: 11119749
Recall Date: Aug 13, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Mfg Campaign: 11119749
Recall Date: Aug 13, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE HAS PODS RECALL. CALLED AUDI USA REP TODAY AT CONTACT US (800-253-2834) INSTRUCTED NO FIX IN YET AND TO KEEP DRIVING, THAT THEY WERE NOT REPLACING NOR SUBSTITUTING VEHICLE UNTIL FIX. I DO NOT FEEL PASSENGER ENDANGERMENT IS APPROPRIATE WITH RECALL ON PODS.
Corrective Action:
VEHICLE HAS PODS RECALL. CALLED AUDI USA REP TODAY AT CONTACT US (800-253-2834) INSTRUCTED NO FIX IN YET AND TO KEEP DRIVING, THAT THEY WERE NOT REPLACING NOR SUBSTITUTING VEHICLE UNTIL FIX. I DO NOT FEEL PASSENGER ENDANGERMENT IS APPROPRIATE WITH RECALL ON PODS.
Additional Notes:
VEHICLE HAS PODS RECALL. CALLED AUDI USA REP TODAY AT CONTACT US (800-253-2834) INSTRUCTED NO FIX IN YET AND TO KEEP DRIVING, THAT THEY WERE NOT REPLACING NOR SUBSTITUTING VEHICLE UNTIL FIX. I DO NOT FEEL PASSENGER ENDANGERMENT IS APPROPRIATE WITH RECALL ON PODS.
Mfg Campaign: 11118713
Recall Date: Aug 9, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
MY SMALLISH SIZED PURSE SLIPPED OFF THE PASSENGER SEAT AND WEDGED BETWEEN THE SEAT AND THE FLOOR BOARD BELOW THE DOOR, LANDING ON THE ELECTRONIC SEAT CONTROLS THAT RECLINE THE PASSENGER SEAT. IT RECLINED THE BACK WHILE I WAS DRIVING ON A BRIDGE AND COULDN'T PULL OVER OR STOP, SMASHING MY GRANDSON'S LEGS, WHO WAS IN HIS CAR SEAT BEHIND THE PASSENGER SEAT. HE WAS SCREAMING AND THERE WAS NO WAY FOR ME TO REACH THE CONTROLS TO STOP THE EMPTY SEAT FROM RECLINING, SQUISHING HIM INTO HIS CAR SEAT ! LUCKILY, IT DIDN'T BREAK BOTH OF HIS LEGS, BUT IT COULD EASILY HAVE DONE THAT IF HE'D BEEN A LITTLE BIGGER. AS IT WAS HE WAS TERRIFIED AND SO TRAUMATIZED, I'M NOT SURE I'LL EVER GET HIM BACK IN THIS CAR. THERE SHOULD BE CONTROLS THAT CAN'T ACCIDENTALLY BE ENGAGED OR SOME KIND OF REACHABLE CONTROL FROM THE DRIVER'S SEAT.
Corrective Action:
MY SMALLISH SIZED PURSE SLIPPED OFF THE PASSENGER SEAT AND WEDGED BETWEEN THE SEAT AND THE FLOOR BOARD BELOW THE DOOR, LANDING ON THE ELECTRONIC SEAT CONTROLS THAT RECLINE THE PASSENGER SEAT. IT RECLINED THE BACK WHILE I WAS DRIVING ON A BRIDGE AND COULDN'T PULL OVER OR STOP, SMASHING MY GRANDSON'S LEGS, WHO WAS IN HIS CAR SEAT BEHIND THE PASSENGER SEAT. HE WAS SCREAMING AND THERE WAS NO WAY FOR ME TO REACH THE CONTROLS TO STOP THE EMPTY SEAT FROM RECLINING, SQUISHING HIM INTO HIS CAR SEAT ! LUCKILY, IT DIDN'T BREAK BOTH OF HIS LEGS, BUT IT COULD EASILY HAVE DONE THAT IF HE'D BEEN A LITTLE BIGGER. AS IT WAS HE WAS TERRIFIED AND SO TRAUMATIZED, I'M NOT SURE I'LL EVER GET HIM BACK IN THIS CAR. THERE SHOULD BE CONTROLS THAT CAN'T ACCIDENTALLY BE ENGAGED OR SOME KIND OF REACHABLE CONTROL FROM THE DRIVER'S SEAT.
Additional Notes:
MY SMALLISH SIZED PURSE SLIPPED OFF THE PASSENGER SEAT AND WEDGED BETWEEN THE SEAT AND THE FLOOR BOARD BELOW THE DOOR, LANDING ON THE ELECTRONIC SEAT CONTROLS THAT RECLINE THE PASSENGER SEAT. IT RECLINED THE BACK WHILE I WAS DRIVING ON A BRIDGE AND COULDN'T PULL OVER OR STOP, SMASHING MY GRANDSON'S LEGS, WHO WAS IN HIS CAR SEAT BEHIND THE PASSENGER SEAT. HE WAS SCREAMING AND THERE WAS NO WAY FOR ME TO REACH THE CONTROLS TO STOP THE EMPTY SEAT FROM RECLINING, SQUISHING HIM INTO HIS CAR SEAT ! LUCKILY, IT DIDN'T BREAK BOTH OF HIS LEGS, BUT IT COULD EASILY HAVE DONE THAT IF HE'D BEEN A LITTLE BIGGER. AS IT WAS HE WAS TERRIFIED AND SO TRAUMATIZED, I'M NOT SURE I'LL EVER GET HIM BACK IN THIS CAR. THERE SHOULD BE CONTROLS THAT CAN'T ACCIDENTALLY BE ENGAGED OR SOME KIND OF REACHABLE CONTROL FROM THE DRIVER'S SEAT.
Mfg Campaign: 11118561
Recall Date: Aug 8, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BAKERSFIELD, 6000 WIBLE RD, BAKERSFIELD, CALIFORNIA 93313) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BAKERSFIELD, 6000 WIBLE RD, BAKERSFIELD, CALIFORNIA 93313) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI BAKERSFIELD, 6000 WIBLE RD, BAKERSFIELD, CALIFORNIA 93313) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11112011
Recall Date: Jul 17, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL THE AIRBAG OFF LIGHT GOES ON AND OFF AT TIMES ON THIS VEHICLE WHILE SOMEONE SITTING ON PASSENGER SEAT. AUDI DOES NOT HAVE AN ETA FOR REPLACEMENT PARTS AND NOT WILLING TO PROVIDE A LOANER VEHICLE. I AM AFRAID FOR THE SAFETY OF MY FAMILY AT THIS POINT AND THINK AUDI SHOULD TAKE BACK THIS LEASE OR PROVIDE US WITH A NEW VEHICLE THAT IS SAFE TO DRIVE UNTIL IT HAS BEEN REPAIRED.
Corrective Action:
TAKATA RECALL THE AIRBAG OFF LIGHT GOES ON AND OFF AT TIMES ON THIS VEHICLE WHILE SOMEONE SITTING ON PASSENGER SEAT. AUDI DOES NOT HAVE AN ETA FOR REPLACEMENT PARTS AND NOT WILLING TO PROVIDE A LOANER VEHICLE. I AM AFRAID FOR THE SAFETY OF MY FAMILY AT THIS POINT AND THINK AUDI SHOULD TAKE BACK THIS LEASE OR PROVIDE US WITH A NEW VEHICLE THAT IS SAFE TO DRIVE UNTIL IT HAS BEEN REPAIRED.
Additional Notes:
TAKATA RECALL THE AIRBAG OFF LIGHT GOES ON AND OFF AT TIMES ON THIS VEHICLE WHILE SOMEONE SITTING ON PASSENGER SEAT. AUDI DOES NOT HAVE AN ETA FOR REPLACEMENT PARTS AND NOT WILLING TO PROVIDE A LOANER VEHICLE. I AM AFRAID FOR THE SAFETY OF MY FAMILY AT THIS POINT AND THINK AUDI SHOULD TAKE BACK THIS LEASE OR PROVIDE US WITH A NEW VEHICLE THAT IS SAFE TO DRIVE UNTIL IT HAS BEEN REPAIRED.
Mfg Campaign: 11112012
Recall Date: Jul 17, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I THINK THE AUDI RECALL NEEDS TO INCLUDE MORE YEARS. IT ENDS AT 2015 A6. I HAVE A 2016 A6 THAT NEEDED TOWED IN MARCH. I WAS DRIVING AND THE CAR STARTED SMOKING, THE ENGINE COOLANT WAS GONE, AND THE CAR HAD TO BE TOWED IN. THE PROBLEM SEEMS THE SAME AS THE RECALL FOR THE COOLANT SYSTEM THAT WAS JUST ANNOUNCED. THEY REPLACED THE COOLANT SYSTEM IN MARCH OF THIS YEAR. MY VEHICLE ONLY HAD ABOUT 26K MILES.
Corrective Action:
I THINK THE AUDI RECALL NEEDS TO INCLUDE MORE YEARS. IT ENDS AT 2015 A6. I HAVE A 2016 A6 THAT NEEDED TOWED IN MARCH. I WAS DRIVING AND THE CAR STARTED SMOKING, THE ENGINE COOLANT WAS GONE, AND THE CAR HAD TO BE TOWED IN. THE PROBLEM SEEMS THE SAME AS THE RECALL FOR THE COOLANT SYSTEM THAT WAS JUST ANNOUNCED. THEY REPLACED THE COOLANT SYSTEM IN MARCH OF THIS YEAR. MY VEHICLE ONLY HAD ABOUT 26K MILES.
Additional Notes:
I THINK THE AUDI RECALL NEEDS TO INCLUDE MORE YEARS. IT ENDS AT 2015 A6. I HAVE A 2016 A6 THAT NEEDED TOWED IN MARCH. I WAS DRIVING AND THE CAR STARTED SMOKING, THE ENGINE COOLANT WAS GONE, AND THE CAR HAD TO BE TOWED IN. THE PROBLEM SEEMS THE SAME AS THE RECALL FOR THE COOLANT SYSTEM THAT WAS JUST ANNOUNCED. THEY REPLACED THE COOLANT SYSTEM IN MARCH OF THIS YEAR. MY VEHICLE ONLY HAD ABOUT 26K MILES.
Mfg Campaign: 11090249
Recall Date: Apr 26, 2018
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