AUDI Q5 SPORTBACK 2022 Complaints

Complaints & Recalls

43 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.

NHTSA Campaign: 25V294000 SAFETY RECALL

89.4K Vehicles Affected

Recall Date: May 7, 2025

Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Potential Risk:

The screws can loosen, allowing oil to leak and increasing the risk of a fire.

FREE Recall Solution:

Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.

Manufacturer: AUDI
Mfg Campaign: 15ZK

Notice Date: Jun 4, 2025
Recall Date: May 7, 2025

Volkswagen Group Of America, Inc.

NHTSA Campaign: 22V753000 SAFETY RECALL

76.5K Vehicles Affected

Recall Date: Oct 7, 2022

Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Potential Risk:

A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.

FREE Recall Solution:

Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.

Manufacturer: AUDI
Mfg Campaign: VW: 13i4, Audi: 13i5

Notice Date: Nov 8, 2022
Recall Date: Oct 7, 2022

Volkswagen Group Of America, Inc.

NHTSA Campaign: 22V368000 SAFETY RECALL

72 Vehicles Affected

Recall Date: May 23, 2022

Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi A6 Sedan, A4 Sedan, Q5, and Q5 Sportback vehicles. The semiconductor inside the engine control unit may short-circuit and cause an engine stall.

Potential Risk:

An engine stall can increase the risk of a crash.

FREE Recall Solution:

Dealers will replace the engine control unit, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24iH.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.

Manufacturer: AUDI
Mfg Campaign: 24iH

Notice Date: Jul 18, 2022
Recall Date: May 23, 2022

Volkswagen Group Of America, Inc.

NHTSA Campaign: 21V947000 SAFETY RECALL

289K Vehicles Affected

Recall Date: Dec 8, 2021

Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

Potential Risk:

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

FREE Recall Solution:

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.

Manufacturer: AUDI
Mfg Campaign: 90S9

Notice Date: Jan 21, 2022
Recall Date: Dec 8, 2021

Volkswagen Group Of America, Inc.

NHTSA Campaign: 21V825000 SAFETY RECALL

2.9K Vehicles Affected

Recall Date: Oct 20, 2021

Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.

Manufacturer: AUDI
Mfg Campaign: 91CR

Notice Date: Nov 9, 2021
Recall Date: Oct 20, 2021

Consumer Complaints

43 Complaints

Volkswagen Group Of America, Inc.

Campaign: 11440566 Other

Nov 15, 2021

Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

The rear view camera fails during use. Frozen Images and black screens

Corrective Action:

The rear view camera fails during use. Frozen Images and black screens

Additional Notes:

The rear view camera fails during use. Frozen Images and black screens

Manufacturer: AUDI
Mfg Campaign: 11440566

Notice Date: Nov 15, 2021
Recall Date: Nov 15, 2021

Volkswagen Group Of America, Inc.

Campaign: 11440566 Other

Nov 15, 2021

Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

The rear view camera fails during use. Frozen Images and black screens

Corrective Action:

The rear view camera fails during use. Frozen Images and black screens

Additional Notes:

The rear view camera fails during use. Frozen Images and black screens

Manufacturer: AUDI
Mfg Campaign: 11440566

Notice Date: Nov 15, 2021
Recall Date: Nov 15, 2021

Volkswagen Group Of America, Inc.

Campaign: 11440566 Other

Nov 15, 2021

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rear view camera fails during use. Frozen Images and black screens

Corrective Action:

The rear view camera fails during use. Frozen Images and black screens

Additional Notes:

The rear view camera fails during use. Frozen Images and black screens

Manufacturer: AUDI
Mfg Campaign: 11440566

Notice Date: Nov 15, 2021
Recall Date: Nov 15, 2021

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AUDI Q5 SPORTBACK 2022

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7

Complaints & Recalls

Official Safety Recalls - Important!

Volkswagen Group Of America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Volkswagen Group Of America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Volkswagen Group Of America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Volkswagen Group Of America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Volkswagen Group Of America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Consumer Complaints

Volkswagen Group Of America, Inc.

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

Volkswagen Group Of America, Inc.

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

Volkswagen Group Of America, Inc.

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

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