Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DR
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40O4/40O6
Recall Date: Feb 20, 2019
Consumer Complaints
158 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.
Corrective Action:
2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.
Additional Notes:
2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.
Mfg Campaign: 11506608
Recall Date: Feb 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.
Corrective Action:
2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.
Additional Notes:
2019 Q8 with 48 V battery problem which causes the Alternator failing. The car is in shop for a month, without any ETA on parts coming in. Audi knew this issue without any plan B. My shop told me there are cars with same issue sitting in the dealship shop waiting for parts since Oct 2022. Today is Feb 10 2023.
Mfg Campaign: 11506608
Recall Date: Feb 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
System malfunction warning appeared. 5 miles after the warning the car stopped working. Stirring is unresponsive.
Corrective Action:
System malfunction warning appeared. 5 miles after the warning the car stopped working. Stirring is unresponsive.
Additional Notes:
System malfunction warning appeared. 5 miles after the warning the car stopped working. Stirring is unresponsive.
Mfg Campaign: 11504823
Recall Date: Jan 31, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
System malfunction warning appeared. 5 miles after the warning the car stopped working. Stirring is unresponsive.
Corrective Action:
System malfunction warning appeared. 5 miles after the warning the car stopped working. Stirring is unresponsive.
Additional Notes:
System malfunction warning appeared. 5 miles after the warning the car stopped working. Stirring is unresponsive.
Mfg Campaign: 11504823
Recall Date: Jan 31, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Corrective Action:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Additional Notes:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Mfg Campaign: 11503894
Recall Date: Jan 26, 2023
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Corrective Action:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Additional Notes:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Mfg Campaign: 11503894
Recall Date: Jan 26, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Corrective Action:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Additional Notes:
Got Electrical System Malfunction to start. I called service and they said car was safe to drive. Continued driving got a fault for automatic start/Stop malfunction, followed by: Right lug nut loose Right brake light malfunction Parking brake malfunction Distance indicator malfunction Power Steering malfunction Drive train ,malfunction. Car engine started hesitating and dash went totally blank. Car was hard to steer , luckily I live near the dealership. Dealer said there are 30 cars in their service department with the same problem. I am #3000 on Audis waitlist for parts to fix problem. 48 volt battery and alternator.
Mfg Campaign: 11503894
Recall Date: Jan 26, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car completely shut down in the middle of traffic with an electrical system malfunction and safety system malfunction.
Corrective Action:
The car completely shut down in the middle of traffic with an electrical system malfunction and safety system malfunction.
Additional Notes:
The car completely shut down in the middle of traffic with an electrical system malfunction and safety system malfunction.
Mfg Campaign: 11503527
Recall Date: Jan 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Alternator/Ignition Generator died while driving vehicle causing vehicle to die in the middle of the road.
Corrective Action:
Alternator/Ignition Generator died while driving vehicle causing vehicle to die in the middle of the road.
Additional Notes:
Alternator/Ignition Generator died while driving vehicle causing vehicle to die in the middle of the road.
Mfg Campaign: 11503718
Recall Date: Jan 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Generator failure. Car has been at the dealership for 45 days. Waiting for a replacement at a cost of $4000??
Corrective Action:
Generator failure. Car has been at the dealership for 45 days. Waiting for a replacement at a cost of $4000??
Additional Notes:
Generator failure. Car has been at the dealership for 45 days. Waiting for a replacement at a cost of $4000??
Mfg Campaign: 11502830
Recall Date: Jan 20, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My alternator failed with "electrical malfunction" alerts until the car decided to shut down on the highway with my newborn and wife. The bigger issue is I'm being told there is a national shortage for this part with no ETA on receiving the part and that it could be MONTHS until they receive the alternator replacement.My car is in dealership since Dec 6 2022. Today is 01.10.2023
Corrective Action:
My alternator failed with "electrical malfunction" alerts until the car decided to shut down on the highway with my newborn and wife. The bigger issue is I'm being told there is a national shortage for this part with no ETA on receiving the part and that it could be MONTHS until they receive the alternator replacement.My car is in dealership since Dec 6 2022. Today is 01.10.2023
Additional Notes:
My alternator failed with "electrical malfunction" alerts until the car decided to shut down on the highway with my newborn and wife. The bigger issue is I'm being told there is a national shortage for this part with no ETA on receiving the part and that it could be MONTHS until they receive the alternator replacement.My car is in dealership since Dec 6 2022. Today is 01.10.2023
Mfg Campaign: 11501175
Recall Date: Jan 11, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical malfunction warning light. Vehicle stop and was steering wheel locked and then unlocked. Then stated ok to steer but steering was very hard. No power. Multiple systems fail warnings lights. Alternator is what they have stated. No part available. They currently (from what the service dealer states they have approximately 15 cars waiting). One dealer The issue is the in-operability of the car. Just stops which is highly worrisome.
Corrective Action:
Electrical malfunction warning light. Vehicle stop and was steering wheel locked and then unlocked. Then stated ok to steer but steering was very hard. No power. Multiple systems fail warnings lights. Alternator is what they have stated. No part available. They currently (from what the service dealer states they have approximately 15 cars waiting). One dealer The issue is the in-operability of the car. Just stops which is highly worrisome.
Additional Notes:
Electrical malfunction warning light. Vehicle stop and was steering wheel locked and then unlocked. Then stated ok to steer but steering was very hard. No power. Multiple systems fail warnings lights. Alternator is what they have stated. No part available. They currently (from what the service dealer states they have approximately 15 cars waiting). One dealer The issue is the in-operability of the car. Just stops which is highly worrisome.
Mfg Campaign: 11501360
Recall Date: Jan 11, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Corrective Action:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Additional Notes:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Mfg Campaign: 11501011
Recall Date: Jan 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Corrective Action:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Additional Notes:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Mfg Campaign: 11501011
Recall Date: Jan 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Corrective Action:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Additional Notes:
While driving in heavy traffic on 12/23/22 the entire electrical system shut down and all power was lost. Fortunately I was not hit by another vehicle and coasted into a parking lot with no power. This is very dangerous. Per conversations with the dealership and with Audi (1/10/23), alternators on thousands of vehicles are failing (possibly due to a software issue). The vehicles are sitting on dealer lots and in driveways useless. Audi online forums confirm this as well. There are no alternators available. No recall has been issued and no warning of this unsafe situation has been made by Audi. Per the dealership, they are largely in the dark as well as there has been no meaningful communication by Audi. Someone will get hurt when their car dies on a highway. People are paying thousands for their cars to be undrivable. Audi dealers will not trade the vehicles because they are effectively worthless until repaired.
Mfg Campaign: 11501011
Recall Date: Jan 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Corrective Action:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Additional Notes:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Mfg Campaign: 11499927
Recall Date: Jan 3, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Corrective Action:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Additional Notes:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Mfg Campaign: 11499927
Recall Date: Jan 3, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Corrective Action:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Additional Notes:
The Generator (Part #: 4N0903028P) failed causing the car to shutoff while driving. This is a known issue by Audi as it has issued a TSB. Further steps must be taken by the OEM to ensure safe operation of the vehicle by its owners. This is a safety issue that must be resolved soonest!
Mfg Campaign: 11499927
Recall Date: Jan 3, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.
Corrective Action:
Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.
Additional Notes:
Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.
Mfg Campaign: 11498809
Recall Date: Dec 25, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.
Corrective Action:
Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.
Additional Notes:
Vehicle lost all power and control while driving 45mph. First electrical system failure warning came on. Within 2 minutes the transmission slipped into neutral and 15 seconds later the vehicle lost power and I coasted to a stop. I was told by Audi dealership service that the starter generator failed. They mentioned they currently have over 20 vehicles in their shop and over 25 at their other location with the same problem. They also said over 1,000 cars nationwide had same problem and the part to repair is back ordered and no reasonable estimate of repair time.
Mfg Campaign: 11498809
Recall Date: Dec 25, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury