Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DR
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40O4/40O6
Recall Date: Feb 20, 2019
Consumer Complaints
158 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ON NUMEROUS OCCASIONS VEHICLE ENTERS AN INTERSECTION OR CROSS TRAFFIC WHILE STARTING A TURN AND ACCELERATION LAGS FOR A 1-3 SECONDS. WHEN APPLYING MORE AND MORE GAS PEDAL, IT EVENTUALLY WILL ENGAGE ALMOST CATAPULTING YOU. HAVE COME VERY CLOSE TO GETTING HIT IN THE SIDE OF THE VEHICLE DUE TO THE LACK OF ANY RESPONSE FOR ACCELERATION. CLEARLY THERE IS A MECHANICAL FLAW IN THE WAY THE VEHICLE OPERATES AND IT LEAVES THE DRIVER AND PASSENGER AT GREAT RISK OF INJURY BECAUSE YOU CAN NOT GET OUT OF THE WAY. SEEMS AS IF THE TRANSMISSION IS NOT DOWNSHIFTING TO FIRST GEAR AND BY STAYING IN 3RD GEAR OR MORE, IT CAN NOT RESPOND TO THE ACCELERATION. IT DOES NOT DOWNSHIFT FAST ENOUGH TO ALLEVIATE THE LAG. AFTER RESEARCHING THE PROBLEM ONLINE, THIS APPEARS TO BE A KNOWN PROBLEM BY THE DRIVERS OF THIS VEHICLE BUT NO MANUFACTURER RECOGNITION OF THE SAFETY HAZARD; OBVIOUSLY TRYING TO AVOID LIABILITY. PLEASE INVESTIGATE BEFORE SOMEONE GETS INJURED (IF THEY HAVEN'T ALREADY).
Corrective Action:
ON NUMEROUS OCCASIONS VEHICLE ENTERS AN INTERSECTION OR CROSS TRAFFIC WHILE STARTING A TURN AND ACCELERATION LAGS FOR A 1-3 SECONDS. WHEN APPLYING MORE AND MORE GAS PEDAL, IT EVENTUALLY WILL ENGAGE ALMOST CATAPULTING YOU. HAVE COME VERY CLOSE TO GETTING HIT IN THE SIDE OF THE VEHICLE DUE TO THE LACK OF ANY RESPONSE FOR ACCELERATION. CLEARLY THERE IS A MECHANICAL FLAW IN THE WAY THE VEHICLE OPERATES AND IT LEAVES THE DRIVER AND PASSENGER AT GREAT RISK OF INJURY BECAUSE YOU CAN NOT GET OUT OF THE WAY. SEEMS AS IF THE TRANSMISSION IS NOT DOWNSHIFTING TO FIRST GEAR AND BY STAYING IN 3RD GEAR OR MORE, IT CAN NOT RESPOND TO THE ACCELERATION. IT DOES NOT DOWNSHIFT FAST ENOUGH TO ALLEVIATE THE LAG. AFTER RESEARCHING THE PROBLEM ONLINE, THIS APPEARS TO BE A KNOWN PROBLEM BY THE DRIVERS OF THIS VEHICLE BUT NO MANUFACTURER RECOGNITION OF THE SAFETY HAZARD; OBVIOUSLY TRYING TO AVOID LIABILITY. PLEASE INVESTIGATE BEFORE SOMEONE GETS INJURED (IF THEY HAVEN'T ALREADY).
Additional Notes:
ON NUMEROUS OCCASIONS VEHICLE ENTERS AN INTERSECTION OR CROSS TRAFFIC WHILE STARTING A TURN AND ACCELERATION LAGS FOR A 1-3 SECONDS. WHEN APPLYING MORE AND MORE GAS PEDAL, IT EVENTUALLY WILL ENGAGE ALMOST CATAPULTING YOU. HAVE COME VERY CLOSE TO GETTING HIT IN THE SIDE OF THE VEHICLE DUE TO THE LACK OF ANY RESPONSE FOR ACCELERATION. CLEARLY THERE IS A MECHANICAL FLAW IN THE WAY THE VEHICLE OPERATES AND IT LEAVES THE DRIVER AND PASSENGER AT GREAT RISK OF INJURY BECAUSE YOU CAN NOT GET OUT OF THE WAY. SEEMS AS IF THE TRANSMISSION IS NOT DOWNSHIFTING TO FIRST GEAR AND BY STAYING IN 3RD GEAR OR MORE, IT CAN NOT RESPOND TO THE ACCELERATION. IT DOES NOT DOWNSHIFT FAST ENOUGH TO ALLEVIATE THE LAG. AFTER RESEARCHING THE PROBLEM ONLINE, THIS APPEARS TO BE A KNOWN PROBLEM BY THE DRIVERS OF THIS VEHICLE BUT NO MANUFACTURER RECOGNITION OF THE SAFETY HAZARD; OBVIOUSLY TRYING TO AVOID LIABILITY. PLEASE INVESTIGATE BEFORE SOMEONE GETS INJURED (IF THEY HAVEN'T ALREADY).
Mfg Campaign: 11278675
Recall Date: Nov 7, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE HAS INCONSISTENT ACCELERATION THAT IS DANGEROUS. WHEN ACCELERATING, PARTICULARLY FROM A ROLLING STOP OR SLOW SPEED BELOW 10MPH, THERE WILL BE A DELAY IN ACCELERATION. WHEN THE ENGINE DOES ENGAGE IT TAKES OFF 'LIKE A ROCKET'. IT DOES NOT ALWAYS DO THIS, WHICH MAKES IT SO DANGEROUS. HOWEVER, IT HAS BEEN HAPPENING INCONSISTENTLY FOR 9 MONTHS AND MORE THAN 20,000 MILES AND IT CONTINUES.
Corrective Action:
THIS VEHICLE HAS INCONSISTENT ACCELERATION THAT IS DANGEROUS. WHEN ACCELERATING, PARTICULARLY FROM A ROLLING STOP OR SLOW SPEED BELOW 10MPH, THERE WILL BE A DELAY IN ACCELERATION. WHEN THE ENGINE DOES ENGAGE IT TAKES OFF 'LIKE A ROCKET'. IT DOES NOT ALWAYS DO THIS, WHICH MAKES IT SO DANGEROUS. HOWEVER, IT HAS BEEN HAPPENING INCONSISTENTLY FOR 9 MONTHS AND MORE THAN 20,000 MILES AND IT CONTINUES.
Additional Notes:
THIS VEHICLE HAS INCONSISTENT ACCELERATION THAT IS DANGEROUS. WHEN ACCELERATING, PARTICULARLY FROM A ROLLING STOP OR SLOW SPEED BELOW 10MPH, THERE WILL BE A DELAY IN ACCELERATION. WHEN THE ENGINE DOES ENGAGE IT TAKES OFF 'LIKE A ROCKET'. IT DOES NOT ALWAYS DO THIS, WHICH MAKES IT SO DANGEROUS. HOWEVER, IT HAS BEEN HAPPENING INCONSISTENTLY FOR 9 MONTHS AND MORE THAN 20,000 MILES AND IT CONTINUES.
Mfg Campaign: 11269461
Recall Date: Oct 18, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.
Corrective Action:
SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.
Additional Notes:
SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.
Mfg Campaign: 11267036
Recall Date: Oct 8, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.
Corrective Action:
SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.
Additional Notes:
SEATBELT APPARATUS AND SEAT DETACHED DURING REAR END MOTOR VEHICLE CRASH.
Mfg Campaign: 11267036
Recall Date: Oct 8, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A HUGE (SEVERAL SECONDS) AND DANGEROUS LAG WHEN THE CAR SLOWS DOWN TO THE POINT THE START/STOP SYSTEM KICKS IN (AND STOPS THE ENGINE) AND ACCELERATION IS IMMEDIATELY NEEDED (E.G. THE CARD DOES NOT COME TO A COMPLETE STOP.) IN THAT SITUATION, PRESSING THE ACCELERATOR WILL RESULT IN THE ENGINE STARTING AGAIN IMMEDIATELY (AS IT IS SUPPOSED TO) BUT THE CARD WILL NOT ACCELERATE AT ALL NO EFFECT FOR UP TO 3 SECONDS AND THEN IT WILL SUDDENLY START MOVING TOO FAST WITH A JOLT (DEPENDING ON HOW HARD YOU WERE PRESSING THE ACCELERATOR) THIS SITUATION HAPPENS VERY FREQUENTLY (DAILY FOR ME), INCLUDING IN THE CONTEXT OF LEFT TURNS WHERE CARS ARE COMING IN THE OPPOSITE DIRECTION, MAKING IT A SEVERE SECURITY ISSUE. THIS PROBLEM IS NOT CAUSED BY TURBO LAG. IT IS MOST LIKELY CAUSED BY THE SOFTWARE FAILING TO DOWNSHIFT BECAUSE IT BELIEVES THE CAR IS COASTING. THIS ISSUE IS NOT ISOLATED AND HAS BEEN REPORTED BY PLENTY OF OTHER AUDI Q8 USERS. THERE IS A LONG THREAD ONLINE DISCUSSING IT: HTTPS://WWW.AUDIWORLD.COM/FORUMS/AUDI-Q8-227/INTRO-AUTO-START-MAJOR-THROTTLE-LAG-ISSUE-2966888/PAGE2/
Corrective Action:
THERE IS A HUGE (SEVERAL SECONDS) AND DANGEROUS LAG WHEN THE CAR SLOWS DOWN TO THE POINT THE START/STOP SYSTEM KICKS IN (AND STOPS THE ENGINE) AND ACCELERATION IS IMMEDIATELY NEEDED (E.G. THE CARD DOES NOT COME TO A COMPLETE STOP.) IN THAT SITUATION, PRESSING THE ACCELERATOR WILL RESULT IN THE ENGINE STARTING AGAIN IMMEDIATELY (AS IT IS SUPPOSED TO) BUT THE CARD WILL NOT ACCELERATE AT ALL NO EFFECT FOR UP TO 3 SECONDS AND THEN IT WILL SUDDENLY START MOVING TOO FAST WITH A JOLT (DEPENDING ON HOW HARD YOU WERE PRESSING THE ACCELERATOR) THIS SITUATION HAPPENS VERY FREQUENTLY (DAILY FOR ME), INCLUDING IN THE CONTEXT OF LEFT TURNS WHERE CARS ARE COMING IN THE OPPOSITE DIRECTION, MAKING IT A SEVERE SECURITY ISSUE. THIS PROBLEM IS NOT CAUSED BY TURBO LAG. IT IS MOST LIKELY CAUSED BY THE SOFTWARE FAILING TO DOWNSHIFT BECAUSE IT BELIEVES THE CAR IS COASTING. THIS ISSUE IS NOT ISOLATED AND HAS BEEN REPORTED BY PLENTY OF OTHER AUDI Q8 USERS. THERE IS A LONG THREAD ONLINE DISCUSSING IT: HTTPS://WWW.AUDIWORLD.COM/FORUMS/AUDI-Q8-227/INTRO-AUTO-START-MAJOR-THROTTLE-LAG-ISSUE-2966888/PAGE2/
Additional Notes:
THERE IS A HUGE (SEVERAL SECONDS) AND DANGEROUS LAG WHEN THE CAR SLOWS DOWN TO THE POINT THE START/STOP SYSTEM KICKS IN (AND STOPS THE ENGINE) AND ACCELERATION IS IMMEDIATELY NEEDED (E.G. THE CARD DOES NOT COME TO A COMPLETE STOP.) IN THAT SITUATION, PRESSING THE ACCELERATOR WILL RESULT IN THE ENGINE STARTING AGAIN IMMEDIATELY (AS IT IS SUPPOSED TO) BUT THE CARD WILL NOT ACCELERATE AT ALL NO EFFECT FOR UP TO 3 SECONDS AND THEN IT WILL SUDDENLY START MOVING TOO FAST WITH A JOLT (DEPENDING ON HOW HARD YOU WERE PRESSING THE ACCELERATOR) THIS SITUATION HAPPENS VERY FREQUENTLY (DAILY FOR ME), INCLUDING IN THE CONTEXT OF LEFT TURNS WHERE CARS ARE COMING IN THE OPPOSITE DIRECTION, MAKING IT A SEVERE SECURITY ISSUE. THIS PROBLEM IS NOT CAUSED BY TURBO LAG. IT IS MOST LIKELY CAUSED BY THE SOFTWARE FAILING TO DOWNSHIFT BECAUSE IT BELIEVES THE CAR IS COASTING. THIS ISSUE IS NOT ISOLATED AND HAS BEEN REPORTED BY PLENTY OF OTHER AUDI Q8 USERS. THERE IS A LONG THREAD ONLINE DISCUSSING IT: HTTPS://WWW.AUDIWORLD.COM/FORUMS/AUDI-Q8-227/INTRO-AUTO-START-MAJOR-THROTTLE-LAG-ISSUE-2966888/PAGE2/
Mfg Campaign: 11266013
Recall Date: Oct 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A SIGNIFICANT LAG IN THE POWER TRAIN OF THE Q8 AFTER BREAKING TO A COASTING SPEED AND THEN ATTEMPTING TO ACCELERATE AGAIN. THE GAS PEDAL IS COMPLETELY UNRESPONSIVE FOR 3-4 SECONDS DURING THIS TIME. THIS POSES A MAJOR SAFETY HAZARD IN SITUATIONS WHERE YOU ARE COASTING WITH THE EXPECTATION TO CROSS ONCOMING TRAFFIC. I HAVE EXPERIENCED THE ISSUE IN COMFORT MODE. SIMPLY APPLY THE BREAK IN ORDER TO SLOW THE VEHICLE DOWN WITHOUT COMPLETELY STOPPING. WHEN YOU ATTEMPT TO ACCELERATE, THE GAS PEDAL DOES NOTHING. AFTER THE LAG PERIOD, THE VEHICLE BEGINS TO ACCELERATE. I HAVE NOT BEEN ABLE TO REPRODUCE THIS PROBLEM IF I COME TO A COMPLETE STOP AND THEN PROCEED. I RAISED THIS AS A CONCERN TO MY LOCAL AUDI DEALER BUT WAS ADVISED THAT THERE ARE NO SERVICE BULLETINS REGARDING THIS PROBLEM. MY SOFTWARE WAS UPDATED TO THE LATEST VERSION DURING A RECENT SERVICE APPOINTMENT, HOWEVER, THE PROBLEM PERSISTS.
Corrective Action:
THERE IS A SIGNIFICANT LAG IN THE POWER TRAIN OF THE Q8 AFTER BREAKING TO A COASTING SPEED AND THEN ATTEMPTING TO ACCELERATE AGAIN. THE GAS PEDAL IS COMPLETELY UNRESPONSIVE FOR 3-4 SECONDS DURING THIS TIME. THIS POSES A MAJOR SAFETY HAZARD IN SITUATIONS WHERE YOU ARE COASTING WITH THE EXPECTATION TO CROSS ONCOMING TRAFFIC. I HAVE EXPERIENCED THE ISSUE IN COMFORT MODE. SIMPLY APPLY THE BREAK IN ORDER TO SLOW THE VEHICLE DOWN WITHOUT COMPLETELY STOPPING. WHEN YOU ATTEMPT TO ACCELERATE, THE GAS PEDAL DOES NOTHING. AFTER THE LAG PERIOD, THE VEHICLE BEGINS TO ACCELERATE. I HAVE NOT BEEN ABLE TO REPRODUCE THIS PROBLEM IF I COME TO A COMPLETE STOP AND THEN PROCEED. I RAISED THIS AS A CONCERN TO MY LOCAL AUDI DEALER BUT WAS ADVISED THAT THERE ARE NO SERVICE BULLETINS REGARDING THIS PROBLEM. MY SOFTWARE WAS UPDATED TO THE LATEST VERSION DURING A RECENT SERVICE APPOINTMENT, HOWEVER, THE PROBLEM PERSISTS.
Additional Notes:
THERE IS A SIGNIFICANT LAG IN THE POWER TRAIN OF THE Q8 AFTER BREAKING TO A COASTING SPEED AND THEN ATTEMPTING TO ACCELERATE AGAIN. THE GAS PEDAL IS COMPLETELY UNRESPONSIVE FOR 3-4 SECONDS DURING THIS TIME. THIS POSES A MAJOR SAFETY HAZARD IN SITUATIONS WHERE YOU ARE COASTING WITH THE EXPECTATION TO CROSS ONCOMING TRAFFIC. I HAVE EXPERIENCED THE ISSUE IN COMFORT MODE. SIMPLY APPLY THE BREAK IN ORDER TO SLOW THE VEHICLE DOWN WITHOUT COMPLETELY STOPPING. WHEN YOU ATTEMPT TO ACCELERATE, THE GAS PEDAL DOES NOTHING. AFTER THE LAG PERIOD, THE VEHICLE BEGINS TO ACCELERATE. I HAVE NOT BEEN ABLE TO REPRODUCE THIS PROBLEM IF I COME TO A COMPLETE STOP AND THEN PROCEED. I RAISED THIS AS A CONCERN TO MY LOCAL AUDI DEALER BUT WAS ADVISED THAT THERE ARE NO SERVICE BULLETINS REGARDING THIS PROBLEM. MY SOFTWARE WAS UPDATED TO THE LATEST VERSION DURING A RECENT SERVICE APPOINTMENT, HOWEVER, THE PROBLEM PERSISTS.
Mfg Campaign: 11256553
Recall Date: Sep 18, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
DANGEROUS LAG/PAUSE IN THROTTLE RESPONSE WHEN ACCELERATION IS NEEDED. WHEN COMING TO A ROLLING OR ALMOST COMPLETE STOP, THE AUTO START/STOP SYSTEM IS ENABLED. IF I GO TO TURN/ACCELERATE THERE CAN BE SEVERAL SECONDS OF TIME LAG BETWEEN PRESSING ON THE ACCELERATOR AND ANY THROTTLE RESPONSE. IT IS DANGEROUS AT TIMES WHEN PULLING ONTO A STREET AND THE CAR WILL NOT RESPOND AFTER A FEW SECONDS. ADDITIONAL THROTTLE PRESSURE DOES NOT INDUCE A THROTTLE RESPONSE, AND SUDDENLY THE CAR WILL SURGE AHEAD. THIS IS NOT AN ISOLATED INCIDENT AND AND SEEMS RELATED TO TRANSMISSION PROGRAMMING WHEN THE AUTO STOP/START SYSTEM IS ENGAGED, WHICH IT IS BY DEFAULT. THE DEALER SAYS THE CAR IS WORKING AS DESIGNED. THIS IS DANGEROUS WHEN MAKING CROSS-TRAFFIC LEFT TURNS BECAUSE OF THE UNPREDICTABLE DELAY. THE DATE NOTED BELOW IS JUST TODAY'S DATE, SINCE THIS SITUATION MAY (AND DOES) OCCUR)ANYTIME UNDER THE SPECIFIED CIRCUMSTANCES/CONDITIONS.
Corrective Action:
DANGEROUS LAG/PAUSE IN THROTTLE RESPONSE WHEN ACCELERATION IS NEEDED. WHEN COMING TO A ROLLING OR ALMOST COMPLETE STOP, THE AUTO START/STOP SYSTEM IS ENABLED. IF I GO TO TURN/ACCELERATE THERE CAN BE SEVERAL SECONDS OF TIME LAG BETWEEN PRESSING ON THE ACCELERATOR AND ANY THROTTLE RESPONSE. IT IS DANGEROUS AT TIMES WHEN PULLING ONTO A STREET AND THE CAR WILL NOT RESPOND AFTER A FEW SECONDS. ADDITIONAL THROTTLE PRESSURE DOES NOT INDUCE A THROTTLE RESPONSE, AND SUDDENLY THE CAR WILL SURGE AHEAD. THIS IS NOT AN ISOLATED INCIDENT AND AND SEEMS RELATED TO TRANSMISSION PROGRAMMING WHEN THE AUTO STOP/START SYSTEM IS ENGAGED, WHICH IT IS BY DEFAULT. THE DEALER SAYS THE CAR IS WORKING AS DESIGNED. THIS IS DANGEROUS WHEN MAKING CROSS-TRAFFIC LEFT TURNS BECAUSE OF THE UNPREDICTABLE DELAY. THE DATE NOTED BELOW IS JUST TODAY'S DATE, SINCE THIS SITUATION MAY (AND DOES) OCCUR)ANYTIME UNDER THE SPECIFIED CIRCUMSTANCES/CONDITIONS.
Additional Notes:
DANGEROUS LAG/PAUSE IN THROTTLE RESPONSE WHEN ACCELERATION IS NEEDED. WHEN COMING TO A ROLLING OR ALMOST COMPLETE STOP, THE AUTO START/STOP SYSTEM IS ENABLED. IF I GO TO TURN/ACCELERATE THERE CAN BE SEVERAL SECONDS OF TIME LAG BETWEEN PRESSING ON THE ACCELERATOR AND ANY THROTTLE RESPONSE. IT IS DANGEROUS AT TIMES WHEN PULLING ONTO A STREET AND THE CAR WILL NOT RESPOND AFTER A FEW SECONDS. ADDITIONAL THROTTLE PRESSURE DOES NOT INDUCE A THROTTLE RESPONSE, AND SUDDENLY THE CAR WILL SURGE AHEAD. THIS IS NOT AN ISOLATED INCIDENT AND AND SEEMS RELATED TO TRANSMISSION PROGRAMMING WHEN THE AUTO STOP/START SYSTEM IS ENGAGED, WHICH IT IS BY DEFAULT. THE DEALER SAYS THE CAR IS WORKING AS DESIGNED. THIS IS DANGEROUS WHEN MAKING CROSS-TRAFFIC LEFT TURNS BECAUSE OF THE UNPREDICTABLE DELAY. THE DATE NOTED BELOW IS JUST TODAY'S DATE, SINCE THIS SITUATION MAY (AND DOES) OCCUR)ANYTIME UNDER THE SPECIFIED CIRCUMSTANCES/CONDITIONS.
Mfg Campaign: 11252778
Recall Date: Sep 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Corrective Action:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Additional Notes:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Mfg Campaign: 11251899
Recall Date: Aug 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Corrective Action:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Additional Notes:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Mfg Campaign: 11251899
Recall Date: Aug 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Corrective Action:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Additional Notes:
THERE IS A NOTICEABLE THROTTLE LAG (HESITATION) WHEN THE AUTO START/STOP FEATURE IS ENABLED, AND THE CAR COMES OUT OF A ROLLING STOP (EX. WHEN MAKING A LEFT TURN). DISABLING THE AUTO START/STOP FEATURE OR SELECTING SPORT MODE NEGATES THE ISSUE.
Mfg Campaign: 11251899
Recall Date: Aug 28, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE CAN BE A PROFOUND LAG IN ACCELERATION AT CRITICAL TIMES. I CAN COME TO AN INTERSECTION AND SLOW. WHEN THE GAP IS SAFE TO TURN WITH TRAFFIC OR ACROSS TRAFFIC THE CAR WILL NOT PICK UP AND GO. IT WILL LAG AND NOT ACCELERATE. I WILL COAST INTO THE INTERSECTION AND I FEEL AS IF I COULD BE BROADSIDED. THE LAG IS ABOUT 3-4 SECONDS. NOTHING....JUST A DEAD ROLL. IT WILL PICK UP AND ACCELERATE AT 3-4 SECONDS. I FEEL THAT THE GAP I WAITED FOR WAS TYPICALLY SAFE FOR OTHER VEHICLES I HAVE DRIVEN. IT IS NOT TURBO LAG....I OWN PLENTY OF DIESELS. IT IS DANGEROUS. IT CAN'T BE PREDICTED. IT CANNOT BE PREDICTED. THIS NEEDS TO BE INVESTIGATED BY YOU. AUDI SAYS THAT THE PROBLEM DOES NOT EXIST. THEY ARE UNABLE TO REPLICATE. THEY STATE THE VEHICLE OPERATES AS DESIGNED. BUT IT KEEPS HAPPENING AND CANNOT BE PREDICTED.
Corrective Action:
THERE CAN BE A PROFOUND LAG IN ACCELERATION AT CRITICAL TIMES. I CAN COME TO AN INTERSECTION AND SLOW. WHEN THE GAP IS SAFE TO TURN WITH TRAFFIC OR ACROSS TRAFFIC THE CAR WILL NOT PICK UP AND GO. IT WILL LAG AND NOT ACCELERATE. I WILL COAST INTO THE INTERSECTION AND I FEEL AS IF I COULD BE BROADSIDED. THE LAG IS ABOUT 3-4 SECONDS. NOTHING....JUST A DEAD ROLL. IT WILL PICK UP AND ACCELERATE AT 3-4 SECONDS. I FEEL THAT THE GAP I WAITED FOR WAS TYPICALLY SAFE FOR OTHER VEHICLES I HAVE DRIVEN. IT IS NOT TURBO LAG....I OWN PLENTY OF DIESELS. IT IS DANGEROUS. IT CAN'T BE PREDICTED. IT CANNOT BE PREDICTED. THIS NEEDS TO BE INVESTIGATED BY YOU. AUDI SAYS THAT THE PROBLEM DOES NOT EXIST. THEY ARE UNABLE TO REPLICATE. THEY STATE THE VEHICLE OPERATES AS DESIGNED. BUT IT KEEPS HAPPENING AND CANNOT BE PREDICTED.
Additional Notes:
THERE CAN BE A PROFOUND LAG IN ACCELERATION AT CRITICAL TIMES. I CAN COME TO AN INTERSECTION AND SLOW. WHEN THE GAP IS SAFE TO TURN WITH TRAFFIC OR ACROSS TRAFFIC THE CAR WILL NOT PICK UP AND GO. IT WILL LAG AND NOT ACCELERATE. I WILL COAST INTO THE INTERSECTION AND I FEEL AS IF I COULD BE BROADSIDED. THE LAG IS ABOUT 3-4 SECONDS. NOTHING....JUST A DEAD ROLL. IT WILL PICK UP AND ACCELERATE AT 3-4 SECONDS. I FEEL THAT THE GAP I WAITED FOR WAS TYPICALLY SAFE FOR OTHER VEHICLES I HAVE DRIVEN. IT IS NOT TURBO LAG....I OWN PLENTY OF DIESELS. IT IS DANGEROUS. IT CAN'T BE PREDICTED. IT CANNOT BE PREDICTED. THIS NEEDS TO BE INVESTIGATED BY YOU. AUDI SAYS THAT THE PROBLEM DOES NOT EXIST. THEY ARE UNABLE TO REPLICATE. THEY STATE THE VEHICLE OPERATES AS DESIGNED. BUT IT KEEPS HAPPENING AND CANNOT BE PREDICTED.
Mfg Campaign: 11251883
Recall Date: Aug 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY GORGEOUS NEW AUDI Q8 HAS A DANGEROUS HESITATION ISSUE WHEN ACCELERATION FROM A FULL START WITH AUTO START/STOP ENABLED. THE ISSUE IS DESCRIBED THOROUGHLY IN THE ARTICLE @ HTTPS://TECHCRUNCH.COM/2019/06/10/REVIEW-THE-STUNNING-2019-AUDI-Q8-HAS-A-DEAL-BREAKING-FLAW/. ACCELERATOR RESPONSE IS VERY INCONSISTENT SUCH THAT YOU CAN'T COUNT ON THE CAR ACCELERATING IN A CONSISTENT MANNER. IT EITHER HESITATES OR SURGES FORWARD. TURNING AUTO START/STOP DOES IMPROVE PERFORMANCE, BUT ONE MUST REMEMBER TO TURN IT OFF EVERY TIME YOU START THE VEHICLE. I GOT MY Q8 2 MONTHS AGO. I TRIED TO LEARN HOW TO PREDICT ACCELERATION FROM A STANDSTILL, BUT GAVE UP AFTER ALMOST GETTING INTO AN ACCIDENT WHILE CHANGING LANES AROUND A CAR AT A RED LIGHT. I TOOK IT TO THE DEALER WHO SAYS AUDI HAS NOT ISSUED ANY SERVICE BULLETINS TO RESOLVE THIS ISSUE AND THE PROBLEM WAS NOT HAPPENING AT THE TIME OF THIS TEST DRIVE.
Corrective Action:
MY GORGEOUS NEW AUDI Q8 HAS A DANGEROUS HESITATION ISSUE WHEN ACCELERATION FROM A FULL START WITH AUTO START/STOP ENABLED. THE ISSUE IS DESCRIBED THOROUGHLY IN THE ARTICLE @ HTTPS://TECHCRUNCH.COM/2019/06/10/REVIEW-THE-STUNNING-2019-AUDI-Q8-HAS-A-DEAL-BREAKING-FLAW/. ACCELERATOR RESPONSE IS VERY INCONSISTENT SUCH THAT YOU CAN'T COUNT ON THE CAR ACCELERATING IN A CONSISTENT MANNER. IT EITHER HESITATES OR SURGES FORWARD. TURNING AUTO START/STOP DOES IMPROVE PERFORMANCE, BUT ONE MUST REMEMBER TO TURN IT OFF EVERY TIME YOU START THE VEHICLE. I GOT MY Q8 2 MONTHS AGO. I TRIED TO LEARN HOW TO PREDICT ACCELERATION FROM A STANDSTILL, BUT GAVE UP AFTER ALMOST GETTING INTO AN ACCIDENT WHILE CHANGING LANES AROUND A CAR AT A RED LIGHT. I TOOK IT TO THE DEALER WHO SAYS AUDI HAS NOT ISSUED ANY SERVICE BULLETINS TO RESOLVE THIS ISSUE AND THE PROBLEM WAS NOT HAPPENING AT THE TIME OF THIS TEST DRIVE.
Additional Notes:
MY GORGEOUS NEW AUDI Q8 HAS A DANGEROUS HESITATION ISSUE WHEN ACCELERATION FROM A FULL START WITH AUTO START/STOP ENABLED. THE ISSUE IS DESCRIBED THOROUGHLY IN THE ARTICLE @ HTTPS://TECHCRUNCH.COM/2019/06/10/REVIEW-THE-STUNNING-2019-AUDI-Q8-HAS-A-DEAL-BREAKING-FLAW/. ACCELERATOR RESPONSE IS VERY INCONSISTENT SUCH THAT YOU CAN'T COUNT ON THE CAR ACCELERATING IN A CONSISTENT MANNER. IT EITHER HESITATES OR SURGES FORWARD. TURNING AUTO START/STOP DOES IMPROVE PERFORMANCE, BUT ONE MUST REMEMBER TO TURN IT OFF EVERY TIME YOU START THE VEHICLE. I GOT MY Q8 2 MONTHS AGO. I TRIED TO LEARN HOW TO PREDICT ACCELERATION FROM A STANDSTILL, BUT GAVE UP AFTER ALMOST GETTING INTO AN ACCIDENT WHILE CHANGING LANES AROUND A CAR AT A RED LIGHT. I TOOK IT TO THE DEALER WHO SAYS AUDI HAS NOT ISSUED ANY SERVICE BULLETINS TO RESOLVE THIS ISSUE AND THE PROBLEM WAS NOT HAPPENING AT THE TIME OF THIS TEST DRIVE.
Mfg Campaign: 11222824
Recall Date: Jun 26, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
START/STOP SYSTEM HAS NEARLY CAUSED TWO MAJOR ACCIDENTS FOR ME. TURNING LEFT AT AN INTERSECTION WITH APPROACHING TRAFFIC AND PLENTY OF TIME UNDER NORMAL CIRCUMSTANCES TO PROCEED......PUSH ACCELERATOR AND 2 TO 3 SECOND HESITATION (TURBO LAG). CAR DOES NOT MOVE. THERE IS NO WAY TO PERMANENTLY DISABLE THIS DEFECTIVE SYSTEM IN THE AUDI Q8.
Corrective Action:
START/STOP SYSTEM HAS NEARLY CAUSED TWO MAJOR ACCIDENTS FOR ME. TURNING LEFT AT AN INTERSECTION WITH APPROACHING TRAFFIC AND PLENTY OF TIME UNDER NORMAL CIRCUMSTANCES TO PROCEED......PUSH ACCELERATOR AND 2 TO 3 SECOND HESITATION (TURBO LAG). CAR DOES NOT MOVE. THERE IS NO WAY TO PERMANENTLY DISABLE THIS DEFECTIVE SYSTEM IN THE AUDI Q8.
Additional Notes:
START/STOP SYSTEM HAS NEARLY CAUSED TWO MAJOR ACCIDENTS FOR ME. TURNING LEFT AT AN INTERSECTION WITH APPROACHING TRAFFIC AND PLENTY OF TIME UNDER NORMAL CIRCUMSTANCES TO PROCEED......PUSH ACCELERATOR AND 2 TO 3 SECOND HESITATION (TURBO LAG). CAR DOES NOT MOVE. THERE IS NO WAY TO PERMANENTLY DISABLE THIS DEFECTIVE SYSTEM IN THE AUDI Q8.
Mfg Campaign: 11219407
Recall Date: Jun 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Corrective Action:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Additional Notes:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Mfg Campaign: 11219427
Recall Date: Jun 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Corrective Action:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Additional Notes:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Mfg Campaign: 11219427
Recall Date: Jun 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Corrective Action:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Additional Notes:
EXCESSIVE AND DANGEROUS DELAY IN THROTTLE RESPONSE DUE TO AUTO START/STOP SYSTEM CAUSING VEHICLE TO COAST WHEN SLOWING DOWN AT A YIELD SIGN OR INTERSECTION ETC BEFORE TRANSMISSION RE-ENGAGES. THE VEHICLE IS POWERLESS FOR SEVERAL SECONDS DESPITE APPLICATION OF GAS PEDAL, CAUSING ONCOMING TRAFFIC TO POTENTIAL COLLIDE WITH "STALLED" Q8. THIS IS A MAJOR DESIGN DEFECT IN THE AUTO START/STOP SYSTEM AND OCCURS EVERY TIME THE SYSTEM IS ACTIVE.
Mfg Campaign: 11219427
Recall Date: Jun 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE AUTO STOP/START SYSTEM ON THE AUDI Q8 PRESENTS A DANGEROUS SITUATION WHEN A DRIVER ATTEMPTS TO ACCELERATE FROM A COMPLETE STOP. FREQUENTLY, WHEN I DO THIS (WITH THE AUTO STOP/START ENGAGED - IT'S DEFAULT SETTING) THE CAR WILL NOT MOVE FOR APPROXIMATELY 2-4 SECONDS. WHEN IT DOES ENGAGE, IT FINALLY DOES SO WITH EXCESSIVE FORCE. THIS IS PARTICULARLY DANGEROUS WHEN TAKING A LEFT HAND TURN EITHER ACROSS A LANE OF TRAFFIC OR TAKING A LEFT TURN ONTO A ROAD. FOR THE DRIVER, IT'S VERY DISCONCERTING AS (1) YOU DON'T GET THE POWER WHEN YOU WANT OR NEED IT AND (2) WHEN THE POWER FINALLY DOES COME, IT'S EXCESSIVE AND IF YOU MAY NEED TO SLAM THE BRAKES ON TO AVOID TRAFFIC THAT YOU WERE NOT EXPECTING TO BE CLOSE WHEN YOU FIRST BEGAN THE TURN. THIS HAPPENS REPEATEDLY. IF THE AUTO STOP/START SYSTEM IS DISENGAGED, THEN THIS BEHAVIOR GOES AWAY AND THE CAR OPERATES AS EXPECTED. HOWEVER IT RELIES ON THE DRIVER TO REMEMBER TO DISABLE THE "FEATURE" EACH AND EVERY TIME. FOR SOMEONE LIKE MY WIFE, WHO WILL USE THE CAR A FEW TIMES EACH YEAR (WHEN HER CAR IS UNAVAILABLE), SHE MAY NOT BE AWARE (OR I MAY FORGET TO TELL HER) HOW TO ADJUST THE CAR. SAME WITH ANYONE ELSE WHO MIGHT DRIVE THE CAR.
Corrective Action:
THE AUTO STOP/START SYSTEM ON THE AUDI Q8 PRESENTS A DANGEROUS SITUATION WHEN A DRIVER ATTEMPTS TO ACCELERATE FROM A COMPLETE STOP. FREQUENTLY, WHEN I DO THIS (WITH THE AUTO STOP/START ENGAGED - IT'S DEFAULT SETTING) THE CAR WILL NOT MOVE FOR APPROXIMATELY 2-4 SECONDS. WHEN IT DOES ENGAGE, IT FINALLY DOES SO WITH EXCESSIVE FORCE. THIS IS PARTICULARLY DANGEROUS WHEN TAKING A LEFT HAND TURN EITHER ACROSS A LANE OF TRAFFIC OR TAKING A LEFT TURN ONTO A ROAD. FOR THE DRIVER, IT'S VERY DISCONCERTING AS (1) YOU DON'T GET THE POWER WHEN YOU WANT OR NEED IT AND (2) WHEN THE POWER FINALLY DOES COME, IT'S EXCESSIVE AND IF YOU MAY NEED TO SLAM THE BRAKES ON TO AVOID TRAFFIC THAT YOU WERE NOT EXPECTING TO BE CLOSE WHEN YOU FIRST BEGAN THE TURN. THIS HAPPENS REPEATEDLY. IF THE AUTO STOP/START SYSTEM IS DISENGAGED, THEN THIS BEHAVIOR GOES AWAY AND THE CAR OPERATES AS EXPECTED. HOWEVER IT RELIES ON THE DRIVER TO REMEMBER TO DISABLE THE "FEATURE" EACH AND EVERY TIME. FOR SOMEONE LIKE MY WIFE, WHO WILL USE THE CAR A FEW TIMES EACH YEAR (WHEN HER CAR IS UNAVAILABLE), SHE MAY NOT BE AWARE (OR I MAY FORGET TO TELL HER) HOW TO ADJUST THE CAR. SAME WITH ANYONE ELSE WHO MIGHT DRIVE THE CAR.
Additional Notes:
THE AUTO STOP/START SYSTEM ON THE AUDI Q8 PRESENTS A DANGEROUS SITUATION WHEN A DRIVER ATTEMPTS TO ACCELERATE FROM A COMPLETE STOP. FREQUENTLY, WHEN I DO THIS (WITH THE AUTO STOP/START ENGAGED - IT'S DEFAULT SETTING) THE CAR WILL NOT MOVE FOR APPROXIMATELY 2-4 SECONDS. WHEN IT DOES ENGAGE, IT FINALLY DOES SO WITH EXCESSIVE FORCE. THIS IS PARTICULARLY DANGEROUS WHEN TAKING A LEFT HAND TURN EITHER ACROSS A LANE OF TRAFFIC OR TAKING A LEFT TURN ONTO A ROAD. FOR THE DRIVER, IT'S VERY DISCONCERTING AS (1) YOU DON'T GET THE POWER WHEN YOU WANT OR NEED IT AND (2) WHEN THE POWER FINALLY DOES COME, IT'S EXCESSIVE AND IF YOU MAY NEED TO SLAM THE BRAKES ON TO AVOID TRAFFIC THAT YOU WERE NOT EXPECTING TO BE CLOSE WHEN YOU FIRST BEGAN THE TURN. THIS HAPPENS REPEATEDLY. IF THE AUTO STOP/START SYSTEM IS DISENGAGED, THEN THIS BEHAVIOR GOES AWAY AND THE CAR OPERATES AS EXPECTED. HOWEVER IT RELIES ON THE DRIVER TO REMEMBER TO DISABLE THE "FEATURE" EACH AND EVERY TIME. FOR SOMEONE LIKE MY WIFE, WHO WILL USE THE CAR A FEW TIMES EACH YEAR (WHEN HER CAR IS UNAVAILABLE), SHE MAY NOT BE AWARE (OR I MAY FORGET TO TELL HER) HOW TO ADJUST THE CAR. SAME WITH ANYONE ELSE WHO MIGHT DRIVE THE CAR.
Mfg Campaign: 11219348
Recall Date: Jun 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE AUTOMATIC LANE CENTERING (ALC) AND LANE KEEPING ASSIST (LKA) ARE UNRELIABLE. THE ALC INFREQUENTLY CAUSES THE CAR TO SWERVE OFF THE ROAD AND BOTH FUNCTIONS DO NOT WARN WHEN NECESSARY AND INEXPLICABLY FAIL TO RECOGNIZE THE LANE MARKINGS.
Corrective Action:
THE AUTOMATIC LANE CENTERING (ALC) AND LANE KEEPING ASSIST (LKA) ARE UNRELIABLE. THE ALC INFREQUENTLY CAUSES THE CAR TO SWERVE OFF THE ROAD AND BOTH FUNCTIONS DO NOT WARN WHEN NECESSARY AND INEXPLICABLY FAIL TO RECOGNIZE THE LANE MARKINGS.
Additional Notes:
THE AUTOMATIC LANE CENTERING (ALC) AND LANE KEEPING ASSIST (LKA) ARE UNRELIABLE. THE ALC INFREQUENTLY CAUSES THE CAR TO SWERVE OFF THE ROAD AND BOTH FUNCTIONS DO NOT WARN WHEN NECESSARY AND INEXPLICABLY FAIL TO RECOGNIZE THE LANE MARKINGS.
Mfg Campaign: 11190310
Recall Date: Mar 20, 2019
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