Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
147 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING HAS STARTED FAILING WHEN TURNING, MAKING IT EXTREMELY HARD TO TURN THE STEERING WHEEL. SEEMS WORSE AT SLOW SPEED. HAPPENS WHENEVER AND WHEREVER I TRY TO TURN THE STEERING WHEEL. WILL DRIVE OKAY WHEN GOING STRAIGHT. MADE APPOINTMENT FOR SERVICE. I SUSPECT POWER STEERING PUMP NEEDS REPLACED, BUT JUST GUESSING.
Corrective Action:
POWER STEERING HAS STARTED FAILING WHEN TURNING, MAKING IT EXTREMELY HARD TO TURN THE STEERING WHEEL. SEEMS WORSE AT SLOW SPEED. HAPPENS WHENEVER AND WHEREVER I TRY TO TURN THE STEERING WHEEL. WILL DRIVE OKAY WHEN GOING STRAIGHT. MADE APPOINTMENT FOR SERVICE. I SUSPECT POWER STEERING PUMP NEEDS REPLACED, BUT JUST GUESSING.
Additional Notes:
POWER STEERING HAS STARTED FAILING WHEN TURNING, MAKING IT EXTREMELY HARD TO TURN THE STEERING WHEEL. SEEMS WORSE AT SLOW SPEED. HAPPENS WHENEVER AND WHEREVER I TRY TO TURN THE STEERING WHEEL. WILL DRIVE OKAY WHEN GOING STRAIGHT. MADE APPOINTMENT FOR SERVICE. I SUSPECT POWER STEERING PUMP NEEDS REPLACED, BUT JUST GUESSING.
Mfg Campaign: 11270518
Recall Date: Oct 23, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.
Corrective Action:
2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.
Additional Notes:
2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.
Mfg Campaign: 11240442
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.
Corrective Action:
2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.
Additional Notes:
2016 BUICK ENCLAVE HAD A SERVICE AIRBAG LIGHT/MESSAGE ILLUMINATED ON DASHBOARD CONTINUOUSLY. I BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR A DIAGNOSTIC TEST & THE ISSUE IS THE WIRING HARNESS FOR THE PASSENGER SIDE AIRBAG. WHEN THE TECHNICIAN MOVES THE WIRING HARNESS THE LIGHT COMES & GOES. ADDITIONALLY, I FOUND SERVICE BULLETINS TALKING ABOUT THE SAME PROBLEM FOR VARIOUS GM PRODUCTS.
Mfg Campaign: 11240442
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Corrective Action:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Additional Notes:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Mfg Campaign: 11229464
Recall Date: Jul 4, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Corrective Action:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Additional Notes:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Mfg Campaign: 11229464
Recall Date: Jul 4, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Corrective Action:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Additional Notes:
MY CAR WAS REPAIRED BY A DEALERSHIP IN TEXAS. FIRST THEY SAID IT WAS A FUEL INJECTOR. THEY REPLACED THAT. THEN THEY SAID THAT THAT DIDN'T WORK SO THEY SAID I HAD A CRACKED HEAD. THEY REPLACED THAT. I BROUGHT IT HOME TO SHREVEPORT, LA. AND IT HAD GAS FUMES COMING OF OF THE A/C VENTS. THE DEALERSHIP HERE IN BOSSIER CITY THAT THEY PUT IN A BROKEN PART. THEY SUPPOSEDLY FIXED THE PROBLEM. I PICKED THE CAR UP AND IT STILL HAD GAS FUMES. I TOOK IT BACK. THEY SMELLED IT. KEPT IT FOR 2 DAYS. THEY COULDN'T FIND THE PROBLEM SO THE KEPT DRIVING IT AND RUNNING IT UNTIL THEY COULDN'T SMELL IT ANY LONGER. I PICKED IT UP AGAIN AND I STILL SMELL IT. I BROUGHT IT BACK BUT THEY ARE DENYING THAT THEY DO. EVEN LIED TO GM CUSTOMER SERVICE THAT THEY RODE AROUND WITH ME. I HAD A HORRIBLE HEADACHE WHEN I RETURNED HOME WITH THE CAR. IT'S BEEN PARKED FOR OVER A WEEK. I AM TERRIFIED TO DRIVE IT SCARED IT WILL CATCH ON FIRE OR MY CHILDREN AND I WILL GET SICK. PLEASE HELP ME. I HAVE TRIED WORKING WITH GM BUT THEY ARE NO HELP. THEY GIVE ME THE RUN AROUND. THE MECHANICS HAVE ALSO LIED SO MANY TIMES REGARDING MY CAR TO GM CUSTOMER SERVICE. I NEED SOMEONE IN MY CORNER. I HAVEN'T BEEN ABLE THE DRIVE MY CAR SINE 5/16/2019. IT WENT TO THE 1ST DEALERSHIP ON 5/18/2019. I DROVE ABOUT A TOTAL OF 1.5 SINCE.
Mfg Campaign: 11229464
Recall Date: Jul 4, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SERVICE SIDE DETECTION SYSTEM LIGHT HAS BEEN ON AND WILL NOT TURN OFF. THIS IS A WELL KNOWN ISSUE ON THESE AND OTHER GM VEHICLES AND CANNOT BE OVERRODE AND IS VERY EXPENSIVE TO FIX.
Corrective Action:
SERVICE SIDE DETECTION SYSTEM LIGHT HAS BEEN ON AND WILL NOT TURN OFF. THIS IS A WELL KNOWN ISSUE ON THESE AND OTHER GM VEHICLES AND CANNOT BE OVERRODE AND IS VERY EXPENSIVE TO FIX.
Additional Notes:
SERVICE SIDE DETECTION SYSTEM LIGHT HAS BEEN ON AND WILL NOT TURN OFF. THIS IS A WELL KNOWN ISSUE ON THESE AND OTHER GM VEHICLES AND CANNOT BE OVERRODE AND IS VERY EXPENSIVE TO FIX.
Mfg Campaign: 11222749
Recall Date: Jun 26, 2019
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
2016 BUICK ENCLAVE. CONSUMER WRITES IN REGARD TO BASIC ONSTAR SERVICE AND ONSTAR CHANGING THEIR BASIC PLAN. *AS *TR
Corrective Action:
2016 BUICK ENCLAVE. CONSUMER WRITES IN REGARD TO BASIC ONSTAR SERVICE AND ONSTAR CHANGING THEIR BASIC PLAN. *AS *TR
Additional Notes:
2016 BUICK ENCLAVE. CONSUMER WRITES IN REGARD TO BASIC ONSTAR SERVICE AND ONSTAR CHANGING THEIR BASIC PLAN. *AS *TR
Mfg Campaign: 11179715
Recall Date: Feb 27, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING VEHICLE WOULD NOT GET OUT OF FIRST GEAR. DECIDE TO GET VEHICLE HOME SO I TURNED AROUND AND FOUND THAT I DID NOT HAVE RESERVE ALSO. ON WAY BACK HOME TRANSMISSION MADE A LOUD CLUNKING SOUND AND THE CHECK ENGINE LIGHT CAME ON. WAS ABLE TO GET HOME AND PARK THE CAR. CALLED TOW TRUCK TO TAKE TO THE DEALERS. THIS VEHICLE ONLY HAS 23,773 MILES ON IT. DEALER HAD TO OVERHAUL 3-5-R CLUTCH HOUSING.
Corrective Action:
DRIVING VEHICLE WOULD NOT GET OUT OF FIRST GEAR. DECIDE TO GET VEHICLE HOME SO I TURNED AROUND AND FOUND THAT I DID NOT HAVE RESERVE ALSO. ON WAY BACK HOME TRANSMISSION MADE A LOUD CLUNKING SOUND AND THE CHECK ENGINE LIGHT CAME ON. WAS ABLE TO GET HOME AND PARK THE CAR. CALLED TOW TRUCK TO TAKE TO THE DEALERS. THIS VEHICLE ONLY HAS 23,773 MILES ON IT. DEALER HAD TO OVERHAUL 3-5-R CLUTCH HOUSING.
Additional Notes:
DRIVING VEHICLE WOULD NOT GET OUT OF FIRST GEAR. DECIDE TO GET VEHICLE HOME SO I TURNED AROUND AND FOUND THAT I DID NOT HAVE RESERVE ALSO. ON WAY BACK HOME TRANSMISSION MADE A LOUD CLUNKING SOUND AND THE CHECK ENGINE LIGHT CAME ON. WAS ABLE TO GET HOME AND PARK THE CAR. CALLED TOW TRUCK TO TAKE TO THE DEALERS. THIS VEHICLE ONLY HAS 23,773 MILES ON IT. DEALER HAD TO OVERHAUL 3-5-R CLUTCH HOUSING.
Mfg Campaign: 11141649
Recall Date: Oct 21, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.
Corrective Action:
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.
Additional Notes:
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.
Mfg Campaign: 11114255
Recall Date: Jul 28, 2018
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.
Corrective Action:
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.
Additional Notes:
WE WERE INVOLVED IN A MOTOR VEHICLE ACCIDENT ON I-79 IN PENNSYLVANIA WHERE WE WERE STRUCK FROM THE REAR WE WERE STOPPED IN TRAFFIC THE IMPACT WAS SEVERE IT KNOCKED THE REAR TIRE COMPLETELY OFF. THERE WAS SMOKE COMING IN THE VENTS OF THE FRONT OF THE CAR AND THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT BELTS TIGHTEN UP SO MUCH THAT IT CAUSED BRUISING ON MY CHEST AND RIBS. MY CAR WAS TOTALED OUT BEYOND REPAIR. I DO NOT UNDERSTAND WHY THERE WAS SMOKE COMING FROM THE FRONT AND THE AIR BAGS DID NOT DEPLOY. UPON OUR RETURN HOME I RECEIVED AN EMAIL FROM DIAGNOSTIC INDICATING THERE WAS A SERIOUS ISSUE WITH THE FRONTAL AIR BAGS. I AM BEING TOLD THERE IS NO RECALLS ON MY VEHICLE THIS IS CONCERNING TO ME WHAT IF SOMEONE ELSE IS REAR ENDED AND THE AIR BAGS FAIL CAUSING DEATH OR INJURY. I BELIEVE MY VEHICLE IS DEFECTIVE AND I DON'T KNOW WHAT TO DO.
Mfg Campaign: 11114255
Recall Date: Jul 28, 2018
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PRIOR TO THIS INCIDENT. LUCKILY, WE HAD OUR SEATBELTS ON BUT STILL SUFFERED NECK AND BACK PAIN WHICH WILL BE FURTHER EVALUATED BY A DOCTOR. WE BELIEVE OUR AIRBAGS WERE DEFECTIVE AND ARE GRAVELY UPSET AT THIS OCCURRENCE.
Corrective Action:
WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PRIOR TO THIS INCIDENT. LUCKILY, WE HAD OUR SEATBELTS ON BUT STILL SUFFERED NECK AND BACK PAIN WHICH WILL BE FURTHER EVALUATED BY A DOCTOR. WE BELIEVE OUR AIRBAGS WERE DEFECTIVE AND ARE GRAVELY UPSET AT THIS OCCURRENCE.
Additional Notes:
WE HAVE A VERY SERIOUS CONCERN ABOUT OUR VEHICLE. WE WERE INVOLVED IN A CAR ACCIDENT ON FRIDAY, JULY 28, 2018. A CAR RAN RIGHT INTO OUR REAR WITHOUT STOPPING AT ABOUT 45 MPH. WE WERE VERY SURPRISED OUR AIRBAGS DID NOT DEPLOY UPON IMPACT. WE SMELLED THE SMOKE USUALLY INVOLVED WITH THE AIRBAGS BEING DEPLOYED BUT NOTHING HAPPENED OTHER THAN A NOTIFICATION TO SERVICE THE AIRBAGS WHICH DID NOT EXIST PRIOR TO THIS INCIDENT. LUCKILY, WE HAD OUR SEATBELTS ON BUT STILL SUFFERED NECK AND BACK PAIN WHICH WILL BE FURTHER EVALUATED BY A DOCTOR. WE BELIEVE OUR AIRBAGS WERE DEFECTIVE AND ARE GRAVELY UPSET AT THIS OCCURRENCE.
Mfg Campaign: 11114338
Recall Date: Jul 28, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I HAVE A 2016 BUICK ENCLAVE - THE HAVE EXCEEDED MY WARRANTY BY APPROXIMATELY BY APPROXIMATELY 7,000 MILES NOTICED THAT THE VEHICLE HAD BEGUN MAKING SQUEALING SOUND MAINLY WHEN TURNING. TOOK IT TO MY LOCAL MECHANIC AND HE CONFIRMED A LEAK FROM THE POWER STEERING HOSE. HE FOUND THAT THERE IS A PUBLISHED SERVICE BULLETIN REGARDING THE ISSUE. I FEEL THIS SHOULD BE COVERED UNDER A WARRANTY OR A RECALL.
Corrective Action:
I HAVE A 2016 BUICK ENCLAVE - THE HAVE EXCEEDED MY WARRANTY BY APPROXIMATELY BY APPROXIMATELY 7,000 MILES NOTICED THAT THE VEHICLE HAD BEGUN MAKING SQUEALING SOUND MAINLY WHEN TURNING. TOOK IT TO MY LOCAL MECHANIC AND HE CONFIRMED A LEAK FROM THE POWER STEERING HOSE. HE FOUND THAT THERE IS A PUBLISHED SERVICE BULLETIN REGARDING THE ISSUE. I FEEL THIS SHOULD BE COVERED UNDER A WARRANTY OR A RECALL.
Additional Notes:
I HAVE A 2016 BUICK ENCLAVE - THE HAVE EXCEEDED MY WARRANTY BY APPROXIMATELY BY APPROXIMATELY 7,000 MILES NOTICED THAT THE VEHICLE HAD BEGUN MAKING SQUEALING SOUND MAINLY WHEN TURNING. TOOK IT TO MY LOCAL MECHANIC AND HE CONFIRMED A LEAK FROM THE POWER STEERING HOSE. HE FOUND THAT THERE IS A PUBLISHED SERVICE BULLETIN REGARDING THE ISSUE. I FEEL THIS SHOULD BE COVERED UNDER A WARRANTY OR A RECALL.
Mfg Campaign: 11098619
Recall Date: May 29, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL BEFORE SCHEDULED OIL CHANGES. THE ENGINE LOW INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC ARLINGTON BUICK GMC (1400 E. I-20 HWY, ARLINGTON, TX 76018) WHERE THE OIL CONSUMPTION TEST WAS PERFORMED TWICE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL BEFORE SCHEDULED OIL CHANGES. THE ENGINE LOW INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC ARLINGTON BUICK GMC (1400 E. I-20 HWY, ARLINGTON, TX 76018) WHERE THE OIL CONSUMPTION TEST WAS PERFORMED TWICE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL BEFORE SCHEDULED OIL CHANGES. THE ENGINE LOW INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC ARLINGTON BUICK GMC (1400 E. I-20 HWY, ARLINGTON, TX 76018) WHERE THE OIL CONSUMPTION TEST WAS PERFORMED TWICE. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11076860
Recall Date: Mar 8, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE LOWEST PART OF THE FRONT DRIVER OR PASSENGER DOORS COME TO A VERY SHARP POINT AT THE REAR OF THE DOOR. ON NOV. 11,2017 IN A COSTCO PARKING LOT A GUST OF WIND BLEW THE DOOR CLOSED ON MY LEG CAUSING A DEEP WOUND FROM THE SHARP PENETRATING EDGE OF THE DOOR. COSTCO EMPLOYEES PERFORMED EMERGENCY MEDICAL HELP TO STOP THE MASSIVE BLEEDING. AS OF THIS DATE THE WOUND IS STILL BEING TREATED. (HOSPITAL HAS PICTURES) UPON ASKING THE DOCTOR AND WOUND NURSE IF I WAS THE ONLY ONE THEY HAD SEEN WITH THIS TYPE OF WOUND , I WAS SURPRISED TO HEAR THEM REPLY THAT I WAS AMONG THOUSANDS. THE CURE FOR PREVENTING THIS TYPE OF ACCIDENT IN THE DESIGN OF ANY VEHICLES FRONT DRIVER AND PASSENGER DOORS IS SIMPLE. TWO DOOR CARS AND TRUCKS ARE ROUNDED AT THE LOW TRAILING EDGE POINT. REAR DOORS ON FOUR DOOR CARS AND TRUCKS ARE ROUNDED. IT SHOULD NOT BE A BIG DESIGN OR ENGINEERING PROBLEM TO CURE. I DO NOT HAVE PICS OF MY LEG , THE HOSPITAL DOES. THEY CAN BE GOTTEN IF NEEDED. THE MAIN ISSUE TO ME IS TO ELIMINATE THE RAZOR SHARP LOWER TRAILING EDGE OF THE DOORS ON ALL MODELS AND MAKES OF AUTOS AND TRUCKS. MY VEHICLE STATIONARY IN PARKING LOT . WIND PROVIDED THE ENERGY TO CLOSE THE DOOR ON MY LEG. I WILL ALSO CONTACT MY LEGISLATURE REPRESENTATIVES. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
THE LOWEST PART OF THE FRONT DRIVER OR PASSENGER DOORS COME TO A VERY SHARP POINT AT THE REAR OF THE DOOR. ON NOV. 11,2017 IN A COSTCO PARKING LOT A GUST OF WIND BLEW THE DOOR CLOSED ON MY LEG CAUSING A DEEP WOUND FROM THE SHARP PENETRATING EDGE OF THE DOOR. COSTCO EMPLOYEES PERFORMED EMERGENCY MEDICAL HELP TO STOP THE MASSIVE BLEEDING. AS OF THIS DATE THE WOUND IS STILL BEING TREATED. (HOSPITAL HAS PICTURES) UPON ASKING THE DOCTOR AND WOUND NURSE IF I WAS THE ONLY ONE THEY HAD SEEN WITH THIS TYPE OF WOUND , I WAS SURPRISED TO HEAR THEM REPLY THAT I WAS AMONG THOUSANDS. THE CURE FOR PREVENTING THIS TYPE OF ACCIDENT IN THE DESIGN OF ANY VEHICLES FRONT DRIVER AND PASSENGER DOORS IS SIMPLE. TWO DOOR CARS AND TRUCKS ARE ROUNDED AT THE LOW TRAILING EDGE POINT. REAR DOORS ON FOUR DOOR CARS AND TRUCKS ARE ROUNDED. IT SHOULD NOT BE A BIG DESIGN OR ENGINEERING PROBLEM TO CURE. I DO NOT HAVE PICS OF MY LEG , THE HOSPITAL DOES. THEY CAN BE GOTTEN IF NEEDED. THE MAIN ISSUE TO ME IS TO ELIMINATE THE RAZOR SHARP LOWER TRAILING EDGE OF THE DOORS ON ALL MODELS AND MAKES OF AUTOS AND TRUCKS. MY VEHICLE STATIONARY IN PARKING LOT . WIND PROVIDED THE ENERGY TO CLOSE THE DOOR ON MY LEG. I WILL ALSO CONTACT MY LEGISLATURE REPRESENTATIVES. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
THE LOWEST PART OF THE FRONT DRIVER OR PASSENGER DOORS COME TO A VERY SHARP POINT AT THE REAR OF THE DOOR. ON NOV. 11,2017 IN A COSTCO PARKING LOT A GUST OF WIND BLEW THE DOOR CLOSED ON MY LEG CAUSING A DEEP WOUND FROM THE SHARP PENETRATING EDGE OF THE DOOR. COSTCO EMPLOYEES PERFORMED EMERGENCY MEDICAL HELP TO STOP THE MASSIVE BLEEDING. AS OF THIS DATE THE WOUND IS STILL BEING TREATED. (HOSPITAL HAS PICTURES) UPON ASKING THE DOCTOR AND WOUND NURSE IF I WAS THE ONLY ONE THEY HAD SEEN WITH THIS TYPE OF WOUND , I WAS SURPRISED TO HEAR THEM REPLY THAT I WAS AMONG THOUSANDS. THE CURE FOR PREVENTING THIS TYPE OF ACCIDENT IN THE DESIGN OF ANY VEHICLES FRONT DRIVER AND PASSENGER DOORS IS SIMPLE. TWO DOOR CARS AND TRUCKS ARE ROUNDED AT THE LOW TRAILING EDGE POINT. REAR DOORS ON FOUR DOOR CARS AND TRUCKS ARE ROUNDED. IT SHOULD NOT BE A BIG DESIGN OR ENGINEERING PROBLEM TO CURE. I DO NOT HAVE PICS OF MY LEG , THE HOSPITAL DOES. THEY CAN BE GOTTEN IF NEEDED. THE MAIN ISSUE TO ME IS TO ELIMINATE THE RAZOR SHARP LOWER TRAILING EDGE OF THE DOORS ON ALL MODELS AND MAKES OF AUTOS AND TRUCKS. MY VEHICLE STATIONARY IN PARKING LOT . WIND PROVIDED THE ENERGY TO CLOSE THE DOOR ON MY LEG. I WILL ALSO CONTACT MY LEGISLATURE REPRESENTATIVES. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11062054
Recall Date: Jan 10, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE AT 27,125 MILES. WHILE AT A STOP SIGN AT A BUSY INTERSECTION, WENT TO PROCEED AND HAD NO POWER TO MOVE. ENGINE WAS RUNNING FINE. GOT VEHICLE TO A DEALERSHIP AND THEY FOUND 3-5 REVERSE SNAP RING GROOVE HAD SHEARED OFF AND METAL WENT THROUGHOUT THE TRANSMISSION. DEALERSHIP INFORMED ME THEY HAD FOUR SIMILAR ISSUES IN THE PAST COUPLE OF MONTHS.
Corrective Action:
TRANSMISSION FAILURE AT 27,125 MILES. WHILE AT A STOP SIGN AT A BUSY INTERSECTION, WENT TO PROCEED AND HAD NO POWER TO MOVE. ENGINE WAS RUNNING FINE. GOT VEHICLE TO A DEALERSHIP AND THEY FOUND 3-5 REVERSE SNAP RING GROOVE HAD SHEARED OFF AND METAL WENT THROUGHOUT THE TRANSMISSION. DEALERSHIP INFORMED ME THEY HAD FOUR SIMILAR ISSUES IN THE PAST COUPLE OF MONTHS.
Additional Notes:
TRANSMISSION FAILURE AT 27,125 MILES. WHILE AT A STOP SIGN AT A BUSY INTERSECTION, WENT TO PROCEED AND HAD NO POWER TO MOVE. ENGINE WAS RUNNING FINE. GOT VEHICLE TO A DEALERSHIP AND THEY FOUND 3-5 REVERSE SNAP RING GROOVE HAD SHEARED OFF AND METAL WENT THROUGHOUT THE TRANSMISSION. DEALERSHIP INFORMED ME THEY HAD FOUR SIMILAR ISSUES IN THE PAST COUPLE OF MONTHS.
Mfg Campaign: 11054874
Recall Date: Dec 15, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
COLLISION ALERT SYSTEM DOES NOT WORK ALL THE TIME. MORE TIME NOT THE ALERT WILL NOT GO OFF, WHILE DRIVING ON HIGHWAYS. APPROACHING A SLOWING VEHICLE IN FRONT AT A MORE RAPID SPEED THE ALERT WILL NOT SIGNAL BEING TO CLOSE.
Corrective Action:
COLLISION ALERT SYSTEM DOES NOT WORK ALL THE TIME. MORE TIME NOT THE ALERT WILL NOT GO OFF, WHILE DRIVING ON HIGHWAYS. APPROACHING A SLOWING VEHICLE IN FRONT AT A MORE RAPID SPEED THE ALERT WILL NOT SIGNAL BEING TO CLOSE.
Additional Notes:
COLLISION ALERT SYSTEM DOES NOT WORK ALL THE TIME. MORE TIME NOT THE ALERT WILL NOT GO OFF, WHILE DRIVING ON HIGHWAYS. APPROACHING A SLOWING VEHICLE IN FRONT AT A MORE RAPID SPEED THE ALERT WILL NOT SIGNAL BEING TO CLOSE.
Mfg Campaign: 11051319
Recall Date: Nov 29, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WON'T SHIFT OUT OF 1ST GEAR AND REVERSE GEAR DOES NOT WORK.
Corrective Action:
TRANSMISSION WON'T SHIFT OUT OF 1ST GEAR AND REVERSE GEAR DOES NOT WORK.
Additional Notes:
TRANSMISSION WON'T SHIFT OUT OF 1ST GEAR AND REVERSE GEAR DOES NOT WORK.
Mfg Campaign: 10914858
Recall Date: Oct 8, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Corrective Action:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Additional Notes:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Mfg Campaign: 10909587
Recall Date: Sep 26, 2016
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Corrective Action:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Additional Notes:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Mfg Campaign: 10909587
Recall Date: Sep 26, 2016
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