Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
147 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Corrective Action:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Additional Notes:
BROUGHT THE CAR IN EARLIER THIS YEAR BECAUSE THE CAR WAS STALLING. THEY TOLD ME IT MAY HAVE BEEN A LOSE CABLE, BUT LIKELY WAS NOTHING. IN THE LAST 3 WEEKS THE CAR HAS STALLED 3 TIMES WITH MY KIDS IN THE CAR. I BROUGHT THE CAR IN 3 DAYS AGO AND THEY LOOKED AT IT AND SAID NOTHING WAS WRONG WITH IT. YESTERDAY IT STALLED AGAIN AND MY WIFE CAME VERY CLOSE TO GETTING REAR-ENDED WITH THE KIDS IN THE CAR. THIS IS A CAR THAT IS 1 YEAR OLD WITH 5.500 MILES ON IT. THIS SHOULD NOT BE HAPPENING AND THE CAR COMPANY IS NOT HELPING ME WITH THIS. HELP!
Mfg Campaign: 10909587
Recall Date: Sep 26, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Corrective Action:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Additional Notes:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Mfg Campaign: 10905913
Recall Date: Sep 12, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Corrective Action:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Additional Notes:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Mfg Campaign: 10905913
Recall Date: Sep 12, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Corrective Action:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Additional Notes:
I WAS DRIVING WITH MY FAMILY IN OUR NEW 2016 BUICK ENCLAVE WHEN I WENT TO PASS SOMEONE ON A CITY STREET AND THE ENGINE WENT INTO FULL ACCELERATION. I PUT MY FOOT ON THE BRAKES AS HARD AS I COULD BUT IT DID NOT STOP THE VEHICLE. I HAD TO PUT IT INTO NEUTRAL AND TURN OFF THE IGNITION AND COAST TO THE SIDE OF THE ROAD. LUCKLY THERE WEREN'T MANY CARS AROUND ME AT THE TIME. I WAS UNABLE TO GET THE VEHICLE STARTED RIGHT AWAY AND I NOTIFIED ON STAR SOS AND THEY NOTIFIED THE POLICE. IT WAS TOWED TO A BUICK DEALER WHERE THEY ARE LOOKING AT IT NOW. THIS WAS AN EXTREMELY DANGEROUS AND FRIGHTENING EXPERIENCE FOR ME AND MY FAMILY.
Mfg Campaign: 10905913
Recall Date: Sep 12, 2016
General Motors, Llc
Defect Description:
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE GETTING CARGO OUT OF THE VEHICLE, THE TAILGATE CLOSED AND LOCKED AND FAILED TO RETRACT AND REOPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR HAND INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE GETTING CARGO OUT OF THE VEHICLE, THE TAILGATE CLOSED AND LOCKED AND FAILED TO RETRACT AND REOPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR HAND INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE GETTING CARGO OUT OF THE VEHICLE, THE TAILGATE CLOSED AND LOCKED AND FAILED TO RETRACT AND REOPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR HAND INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 10875386
Recall Date: Jun 20, 2016
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
WHILE HIGHWAY DRIVING AT ABOUT 65 MPH IN OUR NEW 2016 BUICK ENCLAVE WITH ABOUT 319 ODOMETER MILES THE LEFT FRONT TIRE SENSOR CAME ON INDICATING TO ADD AIR. WITHIN APPROXIMATELY 30 SECONDS THE TIRE BLEW OUT. AFTER I WAS ABLE TO CROSS LANES TO STOP ON THE RIGHT SHOULDER AAA WAS ABLE TO COME CHANGE THE TIRE WITH THE SMALL SPARE. WE THEN PROCEEDED TO THE BUICK DEALER AND HAD THE TIRE AND WHEEL INSPECTED AND REPAIRED. THE SERVICE MANAGER TOLD US THE THE TIRE PRESSURE SENSOR HAD COME OFF THE VALVE STEM CAUSING THE STEM TO COME OUT WHICH IN TURN CAUSED THE RAPID TIRE DEFLATION. THIS EVENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR DEATH. THE SERVICE MANAGER SAID HE WAS NOT AWARE OF ANY VALVE STEM TIRE PRESSURE SENSOR ISSUES LIKE THIS HAPPENING BEFORE. HOWEVER, IN MY RESEARCH SOME CHRYSLER MODELS APPEAR TO HAVE A NUMBER OF SIMILAR COMPLAINTS.
Corrective Action:
WHILE HIGHWAY DRIVING AT ABOUT 65 MPH IN OUR NEW 2016 BUICK ENCLAVE WITH ABOUT 319 ODOMETER MILES THE LEFT FRONT TIRE SENSOR CAME ON INDICATING TO ADD AIR. WITHIN APPROXIMATELY 30 SECONDS THE TIRE BLEW OUT. AFTER I WAS ABLE TO CROSS LANES TO STOP ON THE RIGHT SHOULDER AAA WAS ABLE TO COME CHANGE THE TIRE WITH THE SMALL SPARE. WE THEN PROCEEDED TO THE BUICK DEALER AND HAD THE TIRE AND WHEEL INSPECTED AND REPAIRED. THE SERVICE MANAGER TOLD US THE THE TIRE PRESSURE SENSOR HAD COME OFF THE VALVE STEM CAUSING THE STEM TO COME OUT WHICH IN TURN CAUSED THE RAPID TIRE DEFLATION. THIS EVENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR DEATH. THE SERVICE MANAGER SAID HE WAS NOT AWARE OF ANY VALVE STEM TIRE PRESSURE SENSOR ISSUES LIKE THIS HAPPENING BEFORE. HOWEVER, IN MY RESEARCH SOME CHRYSLER MODELS APPEAR TO HAVE A NUMBER OF SIMILAR COMPLAINTS.
Additional Notes:
WHILE HIGHWAY DRIVING AT ABOUT 65 MPH IN OUR NEW 2016 BUICK ENCLAVE WITH ABOUT 319 ODOMETER MILES THE LEFT FRONT TIRE SENSOR CAME ON INDICATING TO ADD AIR. WITHIN APPROXIMATELY 30 SECONDS THE TIRE BLEW OUT. AFTER I WAS ABLE TO CROSS LANES TO STOP ON THE RIGHT SHOULDER AAA WAS ABLE TO COME CHANGE THE TIRE WITH THE SMALL SPARE. WE THEN PROCEEDED TO THE BUICK DEALER AND HAD THE TIRE AND WHEEL INSPECTED AND REPAIRED. THE SERVICE MANAGER TOLD US THE THE TIRE PRESSURE SENSOR HAD COME OFF THE VALVE STEM CAUSING THE STEM TO COME OUT WHICH IN TURN CAUSED THE RAPID TIRE DEFLATION. THIS EVENT COULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES OR DEATH. THE SERVICE MANAGER SAID HE WAS NOT AWARE OF ANY VALVE STEM TIRE PRESSURE SENSOR ISSUES LIKE THIS HAPPENING BEFORE. HOWEVER, IN MY RESEARCH SOME CHRYSLER MODELS APPEAR TO HAVE A NUMBER OF SIMILAR COMPLAINTS.
Mfg Campaign: 10860055
Recall Date: Apr 18, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THEY COULD NOT DUPLICATE THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THEY COULD NOT DUPLICATE THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THEY COULD NOT DUPLICATE THE SOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 10821026
Recall Date: Jan 19, 2016
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