Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
Consumer Complaints
191 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WAITING IN LINE AT SONIC DRIVEWAY STARTED REVERSING AT BREAKNECK SPEEDS - FINALLY STOPPED AFTE R JUMPING A CURB AND HITTING A HEAVY PICKUP, AIR BAGS DID NOT OPEN MALFUNCTION OF VEHICLE SEVERAL DAYS BEFORE THE GEAR SHIFT SEEMED STICKY
Corrective Action:
WAITING IN LINE AT SONIC DRIVEWAY STARTED REVERSING AT BREAKNECK SPEEDS - FINALLY STOPPED AFTE R JUMPING A CURB AND HITTING A HEAVY PICKUP, AIR BAGS DID NOT OPEN MALFUNCTION OF VEHICLE SEVERAL DAYS BEFORE THE GEAR SHIFT SEEMED STICKY
Additional Notes:
WAITING IN LINE AT SONIC DRIVEWAY STARTED REVERSING AT BREAKNECK SPEEDS - FINALLY STOPPED AFTE R JUMPING A CURB AND HITTING A HEAVY PICKUP, AIR BAGS DID NOT OPEN MALFUNCTION OF VEHICLE SEVERAL DAYS BEFORE THE GEAR SHIFT SEEMED STICKY
Mfg Campaign: 11145220
Recall Date: Nov 4, 2018
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
PASSENGER SEAT DOES NOT HEAT PROPERLY
Corrective Action:
PASSENGER SEAT DOES NOT HEAT PROPERLY
Additional Notes:
PASSENGER SEAT DOES NOT HEAT PROPERLY
Mfg Campaign: 11080239
Recall Date: Mar 19, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HEARD A RATTLE OR FLUTTERING SOUND COMING FROM FRONT AREA OF ENCLAVE, TOOK TO DEALER ON 12/21/2017 AND WAS INFORMED AFTER HAVING A TEST DRIVE AND INSPECTION ,SOUND WAS AN A/C HOSE CONTACTING ANOTHER HOSE , DEALER IN BUFORD ,GA STATED ISSUE WAS REPAIRED. WHILE TRAVELING NORTH 12/26/17 ON INTERSTATE 85 AT APPROX. 65 MPH AND HEARD THE SAME SOUND AGAIN ONLY NOT AS LOUD CONTINUED ON TO NASHVILLE TN , WHILE TRAVELING ON NORTH ON 12/27/17 HEARD THE SOUND AGAIN ON KEPT GETTING LOUDER ,THIS TIME WAS ABLE TO SEE A SMALL BLACK OBJECT FLAPPING IN THE FRONT OF THE SUV. WAS ABLE TO PULL OFF AND UPON LOOKING AT FRONT OF MY SUV SPOTTED THAT THE BUG GUARD WAS LOOSE AND AN APPROX. 3 INCH PIECE WAS MISSING FROM BUG GUARD. VERY DISAPPOINTED THAT THE GUARD WAS APPLIED WITH JUST ADHESIVE WHEN PURCHASED FROM THE DEALER. NOW FRONT OF VEHICLE HAS PAINT AND METAL DAMAGE FROM THIS CHEAP GM BUG GUARD!!! IN MY OPINION THIS IS A CHEAP PRODUCT THAT GM COMPANY IS OFFERING TO CUSTOMERS WHO PURCHASE THEIR VEHICLES!!
Corrective Action:
HEARD A RATTLE OR FLUTTERING SOUND COMING FROM FRONT AREA OF ENCLAVE, TOOK TO DEALER ON 12/21/2017 AND WAS INFORMED AFTER HAVING A TEST DRIVE AND INSPECTION ,SOUND WAS AN A/C HOSE CONTACTING ANOTHER HOSE , DEALER IN BUFORD ,GA STATED ISSUE WAS REPAIRED. WHILE TRAVELING NORTH 12/26/17 ON INTERSTATE 85 AT APPROX. 65 MPH AND HEARD THE SAME SOUND AGAIN ONLY NOT AS LOUD CONTINUED ON TO NASHVILLE TN , WHILE TRAVELING ON NORTH ON 12/27/17 HEARD THE SOUND AGAIN ON KEPT GETTING LOUDER ,THIS TIME WAS ABLE TO SEE A SMALL BLACK OBJECT FLAPPING IN THE FRONT OF THE SUV. WAS ABLE TO PULL OFF AND UPON LOOKING AT FRONT OF MY SUV SPOTTED THAT THE BUG GUARD WAS LOOSE AND AN APPROX. 3 INCH PIECE WAS MISSING FROM BUG GUARD. VERY DISAPPOINTED THAT THE GUARD WAS APPLIED WITH JUST ADHESIVE WHEN PURCHASED FROM THE DEALER. NOW FRONT OF VEHICLE HAS PAINT AND METAL DAMAGE FROM THIS CHEAP GM BUG GUARD!!! IN MY OPINION THIS IS A CHEAP PRODUCT THAT GM COMPANY IS OFFERING TO CUSTOMERS WHO PURCHASE THEIR VEHICLES!!
Additional Notes:
HEARD A RATTLE OR FLUTTERING SOUND COMING FROM FRONT AREA OF ENCLAVE, TOOK TO DEALER ON 12/21/2017 AND WAS INFORMED AFTER HAVING A TEST DRIVE AND INSPECTION ,SOUND WAS AN A/C HOSE CONTACTING ANOTHER HOSE , DEALER IN BUFORD ,GA STATED ISSUE WAS REPAIRED. WHILE TRAVELING NORTH 12/26/17 ON INTERSTATE 85 AT APPROX. 65 MPH AND HEARD THE SAME SOUND AGAIN ONLY NOT AS LOUD CONTINUED ON TO NASHVILLE TN , WHILE TRAVELING ON NORTH ON 12/27/17 HEARD THE SOUND AGAIN ON KEPT GETTING LOUDER ,THIS TIME WAS ABLE TO SEE A SMALL BLACK OBJECT FLAPPING IN THE FRONT OF THE SUV. WAS ABLE TO PULL OFF AND UPON LOOKING AT FRONT OF MY SUV SPOTTED THAT THE BUG GUARD WAS LOOSE AND AN APPROX. 3 INCH PIECE WAS MISSING FROM BUG GUARD. VERY DISAPPOINTED THAT THE GUARD WAS APPLIED WITH JUST ADHESIVE WHEN PURCHASED FROM THE DEALER. NOW FRONT OF VEHICLE HAS PAINT AND METAL DAMAGE FROM THIS CHEAP GM BUG GUARD!!! IN MY OPINION THIS IS A CHEAP PRODUCT THAT GM COMPANY IS OFFERING TO CUSTOMERS WHO PURCHASE THEIR VEHICLES!!
Mfg Campaign: 11057686
Recall Date: Dec 30, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE
Corrective Action:
AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE
Additional Notes:
AT SLOW SPEED JUST STARTING AWAY FROM TRAFFIC LIGHT IN BROWNSVILLE TX, THE SUNROOF EXPLODED. GM SAYS NOT WARRANTY ISSUE
Mfg Campaign: 11054456
Recall Date: Dec 13, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Corrective Action:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Additional Notes:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Mfg Campaign: 11030274
Recall Date: Sep 28, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Corrective Action:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Additional Notes:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Mfg Campaign: 11030274
Recall Date: Sep 28, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Corrective Action:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Additional Notes:
OUR VEHICLE WAS SHIFTED IN REVERSE TO BACK OUT OF A PARKING SPACE. ENGINE WAS ON, ALL CONTROLS NORMAL, NO WARNING LIGHTS, ETC. AS WE BACKED OUT OF OUR PARKING SPACE ALL OF A SUDDEN THE GAS AND BRAKE PEDALS LOCKED UP AND COULD NOT BE MOVED. THE CAR SLOWLY ROLLED BACKYARDS DUE TO SLIGHT INLCINE. I QUICKLY SHIFTED BACK TO PARK, TURNED OFF THE CAR AND WAITED A MINUTE BEFORE RESTARTING. ALL SEEMED FINE. 2.5 WEEKS LATER, THE SAME EXACT THING HAPPENED AGAIN. MY WHOLE FAMILY WAS IN THE VEHICLE THE FIRST TIME AND AFTER ONLY 4 DAYS OF OWNERSHIP AS A BRAND NEW CAR. THE SECOND TIME WAS MY WIFE AND KIDS IN THE MIDDLE OF THE GORCERY STORE PARKING LOT. THE VEHICLE ONLY HAD 1000 MILES ON IT BEFORE BEING SENT BACK TO THE DEALER TO FIGURE OUT WHAT HAPPENED. WE TRADED THE VEHICLE BACK TO THE DEALER AND TOOK A HEAVY LOSS AS THIS WAS THE ONLY SOLUTION OFFERED TO US. GM REFUSED TO BUY THE VEHICLE BACK FROM THE DEALER BECAUSE THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM. I HAVE GOTTEN NOWHERE WITH GM.
Mfg Campaign: 11030274
Recall Date: Sep 28, 2017
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING THE VEHICLE, THERE WAS A DISTRACTING REFLECTION FROM THE DASHBOARD ONTO THE WINDSHIELD, WHICH IMPAIRED DRIVING. WHILE THE CONTACT WAS DRIVING TOWARDS THE SUNLIGHT, IT SEEMED AS IF THE WINDSHIELD WERE FRACTURED. THE VEHICLE WAS TAKEN TO SUNTHRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST PETERS, MO 63376, (636) 939-0800) TO BE INSPECTED, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125. UPDATED 11/02/17*LJ CONSUMER STATED THIS STRIP IS DESIGNED TO LIGHT UP A BLUISH GLOW AT NIGHT ACROSS THE DASH BOARD DOORS. SERVICE MANAGER STATED THERE SEEMS TO BE AN INHERENT FLAW IN THE DESIGN OF THE 2017 ENCLAVE UPDATED 7/16/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING THE VEHICLE, THERE WAS A DISTRACTING REFLECTION FROM THE DASHBOARD ONTO THE WINDSHIELD, WHICH IMPAIRED DRIVING. WHILE THE CONTACT WAS DRIVING TOWARDS THE SUNLIGHT, IT SEEMED AS IF THE WINDSHIELD WERE FRACTURED. THE VEHICLE WAS TAKEN TO SUNTHRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST PETERS, MO 63376, (636) 939-0800) TO BE INSPECTED, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125. UPDATED 11/02/17*LJ CONSUMER STATED THIS STRIP IS DESIGNED TO LIGHT UP A BLUISH GLOW AT NIGHT ACROSS THE DASH BOARD DOORS. SERVICE MANAGER STATED THERE SEEMS TO BE AN INHERENT FLAW IN THE DESIGN OF THE 2017 ENCLAVE UPDATED 7/16/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING THE VEHICLE, THERE WAS A DISTRACTING REFLECTION FROM THE DASHBOARD ONTO THE WINDSHIELD, WHICH IMPAIRED DRIVING. WHILE THE CONTACT WAS DRIVING TOWARDS THE SUNLIGHT, IT SEEMED AS IF THE WINDSHIELD WERE FRACTURED. THE VEHICLE WAS TAKEN TO SUNTHRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST PETERS, MO 63376, (636) 939-0800) TO BE INSPECTED, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125. UPDATED 11/02/17*LJ CONSUMER STATED THIS STRIP IS DESIGNED TO LIGHT UP A BLUISH GLOW AT NIGHT ACROSS THE DASH BOARD DOORS. SERVICE MANAGER STATED THERE SEEMS TO BE AN INHERENT FLAW IN THE DESIGN OF THE 2017 ENCLAVE UPDATED 7/16/18*JB
Mfg Campaign: 11022775
Recall Date: Sep 12, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.
Corrective Action:
THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.
Additional Notes:
THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.
Mfg Campaign: 11019950
Recall Date: Aug 27, 2017
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN
Mfg Campaign: 10958293
Recall Date: Mar 2, 2017
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN
Corrective Action:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN
Additional Notes:
TL* THE CONTACT OWNS A 2017 BUICK ENCLAVE. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE PULLED OUT AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. NO INJURIES WERE REPORTED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR SHOP WHERE IT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/30/17*LJ *CN
Mfg Campaign: 10958293
Recall Date: Mar 2, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025