BUICK ENCLAVE 2017

Complete listing of complaints and recalls for this vehicle

191
Complaints
4
Recalls

Complaints & Recalls

191 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 23V334000 SAFETY RECALL
995.1K Vehicles Affected
Recall Date: May 10, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Potential Risk:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
FREE Recall Solution:
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BUICK dealer to schedule your FREE recall repair.
Manufacturer: BUICK
Mfg Campaign: N232404980
Notice Date: Feb 23, 2024
Recall Date: May 10, 2023
General Motors, Llc
NHTSA Campaign: 21V782000 SAFETY RECALL
555 Vehicles Affected
Recall Date: Oct 7, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Potential Risk:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
FREE Recall Solution:
Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BUICK dealer to schedule your FREE recall repair.
Manufacturer: BUICK
Mfg Campaign: N212349040
Notice Date: Jan 10, 2022
Recall Date: Oct 7, 2021
General Motors, Llc
NHTSA Campaign: 21V246000 SAFETY RECALL
108 Vehicles Affected
Recall Date: Apr 8, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Potential Risk:
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BUICK dealer to schedule your FREE recall repair.
Manufacturer: BUICK
Mfg Campaign: N202321200
Notice Date: May 24, 2021
Recall Date: Apr 8, 2021

Consumer Complaints

191 Complaints
General Motors, Llc
Campaign: 11531531 Other
Jul 11, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Buick Enclave. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

Corrective Action:

The contact owns a 2017 Buick Enclave. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

Additional Notes:

The contact owns a 2017 Buick Enclave. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

Manufacturer: BUICK
Mfg Campaign: 11531531
Notice Date: Jul 11, 2023
Recall Date: Jul 11, 2023
General Motors, Llc
Campaign: 11530843 Other
Jul 7, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BUICK
Mfg Campaign: 11530843
Notice Date: Jul 7, 2023
Recall Date: Jul 7, 2023
General Motors, Llc
Campaign: 11530894 Other
Jul 7, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet. The local dealer was contacted, and the contact was informed that the part was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet. The local dealer was contacted, and the contact was informed that the part was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet. The local dealer was contacted, and the contact was informed that the part was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BUICK
Mfg Campaign: 11530894
Notice Date: Jul 7, 2023
Recall Date: Jul 7, 2023
General Motors, Llc
Campaign: 11530466 Other
Jul 5, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Takata Recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Takata Recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

Takata Recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BUICK
Mfg Campaign: 11530466
Notice Date: Jul 5, 2023
Recall Date: Jul 5, 2023
General Motors, Llc
Campaign: 11530157 Other
Jul 3, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BUICK
Mfg Campaign: 11530157
Notice Date: Jul 3, 2023
Recall Date: Jul 3, 2023
General Motors, Llc
Campaign: 11529753 Other
Jun 30, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Recall N232404980 According to the recall, "the front driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants" I called my local service agent at Baker Buick in Charleston, SC who informed me that no remedy is available at this time. If this is something that could result in death, I want a remedy immediately. I no longer feel safe driving the vehicle myself and especially with my children inside the vehicle. The representative at Baker Buick connected me to the Buick Roadside Assistance, which was of no help. I contacted Buick directly according to their letter and they were of no help either. I have the text messages from them with the standard lines they read off to all their customers and no offer of assistance. Nor do they offer a safer loner vehicle until they can fix mine. They acknowledge that I'm driving a dangerous vehicle but only "understand my frustration". For a faulty part that can cause serious injury or death, the response I've received from them is completely unacceptable

Corrective Action:

Recall N232404980 According to the recall, "the front driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants" I called my local service agent at Baker Buick in Charleston, SC who informed me that no remedy is available at this time. If this is something that could result in death, I want a remedy immediately. I no longer feel safe driving the vehicle myself and especially with my children inside the vehicle. The representative at Baker Buick connected me to the Buick Roadside Assistance, which was of no help. I contacted Buick directly according to their letter and they were of no help either. I have the text messages from them with the standard lines they read off to all their customers and no offer of assistance. Nor do they offer a safer loner vehicle until they can fix mine. They acknowledge that I'm driving a dangerous vehicle but only "understand my frustration". For a faulty part that can cause serious injury or death, the response I've received from them is completely unacceptable

Additional Notes:

Recall N232404980 According to the recall, "the front driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants" I called my local service agent at Baker Buick in Charleston, SC who informed me that no remedy is available at this time. If this is something that could result in death, I want a remedy immediately. I no longer feel safe driving the vehicle myself and especially with my children inside the vehicle. The representative at Baker Buick connected me to the Buick Roadside Assistance, which was of no help. I contacted Buick directly according to their letter and they were of no help either. I have the text messages from them with the standard lines they read off to all their customers and no offer of assistance. Nor do they offer a safer loner vehicle until they can fix mine. They acknowledge that I'm driving a dangerous vehicle but only "understand my frustration". For a faulty part that can cause serious injury or death, the response I've received from them is completely unacceptable

Manufacturer: BUICK
Mfg Campaign: 11529753
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
General Motors, Llc
Campaign: 11529151 Other
Jun 27, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Have contacted GM and they have no estimated date for repairing my vehicle. As a senior I am very concerned that any mistake could have dire consequences. Appears they can repair Chevys and Cadillacs, why not Buick? Recall was in May, we are now approaching two months.

Corrective Action:

Have contacted GM and they have no estimated date for repairing my vehicle. As a senior I am very concerned that any mistake could have dire consequences. Appears they can repair Chevys and Cadillacs, why not Buick? Recall was in May, we are now approaching two months.

Additional Notes:

Have contacted GM and they have no estimated date for repairing my vehicle. As a senior I am very concerned that any mistake could have dire consequences. Appears they can repair Chevys and Cadillacs, why not Buick? Recall was in May, we are now approaching two months.

Manufacturer: BUICK
Mfg Campaign: 11529151
Notice Date: Jun 27, 2023
Recall Date: Jun 27, 2023
General Motors, Llc
Campaign: 11528845 Other
Jun 26, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BUICK
Mfg Campaign: 11528845
Notice Date: Jun 26, 2023
Recall Date: Jun 26, 2023
General Motors, Llc
Campaign: 11527101 Other
Jun 14, 2023
Defect Description:

AIR BAGS

Potential Consequences:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Corrective Action:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Additional Notes:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Manufacturer: BUICK
Mfg Campaign: 11527101
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
General Motors, Llc
Campaign: 11527101 Other
Jun 14, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Corrective Action:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Additional Notes:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Manufacturer: BUICK
Mfg Campaign: 11527101
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
General Motors, Llc
Campaign: 11527101 Other
Jun 14, 2023
Defect Description:

SEATS

Potential Consequences:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Corrective Action:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Additional Notes:

I was rear ended on the highway going 65 mph. The rear driver side was completely crushed. The air bags didn't go off. Seat belts didn't lock up and the driver's seat broke.

Manufacturer: BUICK
Mfg Campaign: 11527101
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
General Motors, Llc
Campaign: 11524069 Other
May 26, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

First incidence was 11/22/2018 headlights did not function nor did taillights. Manually turned them on; yet was pulled by Ga sheriff for no headlights, who escorted me to my hotel. Put car in the shop on 11/24/2018 for diagnostics. Nothing found. Lights have continuously malfunctioned for the last six years and the vehicle has been in the shop & the problem can't be reproduced! The issue has become worse to the point the lights will not always come on when manually turned on & they will go out. There are no warning lamps or messages until this last time when we were almost killed on Lookout Mountain in Al, on 5/9/2023. It was 7:23pm it was raining & the headlights went out, as did the dash lights & OnStar. This stretch of mountain is known as "Joe's Truck Stop;" because so many 18 wheelers have wrecked on this stretch of road. At the first pullover I stopped, cut car off, then restarted it & a message error was on the screen. The lights came on automatically, OnStar restarted & everything worked fine. I had just had the vehicle in my local dealership for the same issue & had it inspected, & no issues were found! This is why I don't drive this vehicle after dark & why it only has 18,000+ miles on it. I paid over $45,000 for a vehicle I can't enjoy & I could be killed & no one would know why; therefore, if I don't get some answers I'm going public. My Buick Enclave can't be the only one with this malfunction.

Corrective Action:

First incidence was 11/22/2018 headlights did not function nor did taillights. Manually turned them on; yet was pulled by Ga sheriff for no headlights, who escorted me to my hotel. Put car in the shop on 11/24/2018 for diagnostics. Nothing found. Lights have continuously malfunctioned for the last six years and the vehicle has been in the shop & the problem can't be reproduced! The issue has become worse to the point the lights will not always come on when manually turned on & they will go out. There are no warning lamps or messages until this last time when we were almost killed on Lookout Mountain in Al, on 5/9/2023. It was 7:23pm it was raining & the headlights went out, as did the dash lights & OnStar. This stretch of mountain is known as "Joe's Truck Stop;" because so many 18 wheelers have wrecked on this stretch of road. At the first pullover I stopped, cut car off, then restarted it & a message error was on the screen. The lights came on automatically, OnStar restarted & everything worked fine. I had just had the vehicle in my local dealership for the same issue & had it inspected, & no issues were found! This is why I don't drive this vehicle after dark & why it only has 18,000+ miles on it. I paid over $45,000 for a vehicle I can't enjoy & I could be killed & no one would know why; therefore, if I don't get some answers I'm going public. My Buick Enclave can't be the only one with this malfunction.

Additional Notes:

First incidence was 11/22/2018 headlights did not function nor did taillights. Manually turned them on; yet was pulled by Ga sheriff for no headlights, who escorted me to my hotel. Put car in the shop on 11/24/2018 for diagnostics. Nothing found. Lights have continuously malfunctioned for the last six years and the vehicle has been in the shop & the problem can't be reproduced! The issue has become worse to the point the lights will not always come on when manually turned on & they will go out. There are no warning lamps or messages until this last time when we were almost killed on Lookout Mountain in Al, on 5/9/2023. It was 7:23pm it was raining & the headlights went out, as did the dash lights & OnStar. This stretch of mountain is known as "Joe's Truck Stop;" because so many 18 wheelers have wrecked on this stretch of road. At the first pullover I stopped, cut car off, then restarted it & a message error was on the screen. The lights came on automatically, OnStar restarted & everything worked fine. I had just had the vehicle in my local dealership for the same issue & had it inspected, & no issues were found! This is why I don't drive this vehicle after dark & why it only has 18,000+ miles on it. I paid over $45,000 for a vehicle I can't enjoy & I could be killed & no one would know why; therefore, if I don't get some answers I'm going public. My Buick Enclave can't be the only one with this malfunction.

Manufacturer: BUICK
Mfg Campaign: 11524069
Notice Date: May 26, 2023
Recall Date: May 26, 2023
General Motors, Llc
Campaign: 11524069 Other
May 26, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

First incidence was 11/22/2018 headlights did not function nor did taillights. Manually turned them on; yet was pulled by Ga sheriff for no headlights, who escorted me to my hotel. Put car in the shop on 11/24/2018 for diagnostics. Nothing found. Lights have continuously malfunctioned for the last six years and the vehicle has been in the shop & the problem can't be reproduced! The issue has become worse to the point the lights will not always come on when manually turned on & they will go out. There are no warning lamps or messages until this last time when we were almost killed on Lookout Mountain in Al, on 5/9/2023. It was 7:23pm it was raining & the headlights went out, as did the dash lights & OnStar. This stretch of mountain is known as "Joe's Truck Stop;" because so many 18 wheelers have wrecked on this stretch of road. At the first pullover I stopped, cut car off, then restarted it & a message error was on the screen. The lights came on automatically, OnStar restarted & everything worked fine. I had just had the vehicle in my local dealership for the same issue & had it inspected, & no issues were found! This is why I don't drive this vehicle after dark & why it only has 18,000+ miles on it. I paid over $45,000 for a vehicle I can't enjoy & I could be killed & no one would know why; therefore, if I don't get some answers I'm going public. My Buick Enclave can't be the only one with this malfunction.

Corrective Action:

First incidence was 11/22/2018 headlights did not function nor did taillights. Manually turned them on; yet was pulled by Ga sheriff for no headlights, who escorted me to my hotel. Put car in the shop on 11/24/2018 for diagnostics. Nothing found. Lights have continuously malfunctioned for the last six years and the vehicle has been in the shop & the problem can't be reproduced! The issue has become worse to the point the lights will not always come on when manually turned on & they will go out. There are no warning lamps or messages until this last time when we were almost killed on Lookout Mountain in Al, on 5/9/2023. It was 7:23pm it was raining & the headlights went out, as did the dash lights & OnStar. This stretch of mountain is known as "Joe's Truck Stop;" because so many 18 wheelers have wrecked on this stretch of road. At the first pullover I stopped, cut car off, then restarted it & a message error was on the screen. The lights came on automatically, OnStar restarted & everything worked fine. I had just had the vehicle in my local dealership for the same issue & had it inspected, & no issues were found! This is why I don't drive this vehicle after dark & why it only has 18,000+ miles on it. I paid over $45,000 for a vehicle I can't enjoy & I could be killed & no one would know why; therefore, if I don't get some answers I'm going public. My Buick Enclave can't be the only one with this malfunction.

Additional Notes:

First incidence was 11/22/2018 headlights did not function nor did taillights. Manually turned them on; yet was pulled by Ga sheriff for no headlights, who escorted me to my hotel. Put car in the shop on 11/24/2018 for diagnostics. Nothing found. Lights have continuously malfunctioned for the last six years and the vehicle has been in the shop & the problem can't be reproduced! The issue has become worse to the point the lights will not always come on when manually turned on & they will go out. There are no warning lamps or messages until this last time when we were almost killed on Lookout Mountain in Al, on 5/9/2023. It was 7:23pm it was raining & the headlights went out, as did the dash lights & OnStar. This stretch of mountain is known as "Joe's Truck Stop;" because so many 18 wheelers have wrecked on this stretch of road. At the first pullover I stopped, cut car off, then restarted it & a message error was on the screen. The lights came on automatically, OnStar restarted & everything worked fine. I had just had the vehicle in my local dealership for the same issue & had it inspected, & no issues were found! This is why I don't drive this vehicle after dark & why it only has 18,000+ miles on it. I paid over $45,000 for a vehicle I can't enjoy & I could be killed & no one would know why; therefore, if I don't get some answers I'm going public. My Buick Enclave can't be the only one with this malfunction.

Manufacturer: BUICK
Mfg Campaign: 11524069
Notice Date: May 26, 2023
Recall Date: May 26, 2023
General Motors, Llc
Campaign: 11522245 Other
May 16, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

Takata recall. The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: BUICK
Mfg Campaign: 11522245
Notice Date: May 16, 2023
Recall Date: May 16, 2023
General Motors, Llc
Campaign: 11522334 Other
May 16, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Unknown

Corrective Action:

Unknown

Additional Notes:

Unknown

Manufacturer: BUICK
Mfg Campaign: 11522334
Notice Date: May 16, 2023
Recall Date: May 16, 2023
General Motors, Llc
Campaign: 11520273 Other
May 3, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

When driving the vehicle and going from 2rd to 3rd gear (approximately 20-30mph and 2000 rpm) the vehicle will shudder and shake. The problem is consistent. When driving the vehicle, the shakiness of the vehicle slows down acceleration and causes the car to swerve a little. No warning lights come on when this happens. The car has been checked by my mechanic who I have been using for over 30 years.

Corrective Action:

When driving the vehicle and going from 2rd to 3rd gear (approximately 20-30mph and 2000 rpm) the vehicle will shudder and shake. The problem is consistent. When driving the vehicle, the shakiness of the vehicle slows down acceleration and causes the car to swerve a little. No warning lights come on when this happens. The car has been checked by my mechanic who I have been using for over 30 years.

Additional Notes:

When driving the vehicle and going from 2rd to 3rd gear (approximately 20-30mph and 2000 rpm) the vehicle will shudder and shake. The problem is consistent. When driving the vehicle, the shakiness of the vehicle slows down acceleration and causes the car to swerve a little. No warning lights come on when this happens. The car has been checked by my mechanic who I have been using for over 30 years.

Manufacturer: BUICK
Mfg Campaign: 11520273
Notice Date: May 3, 2023
Recall Date: May 3, 2023
General Motors, Llc
Campaign: 11518225 Other
Apr 21, 2023
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

The contact owns a 2017 Buick Enclave. The contact stated that while attempting to start the vehicle however, the battery failed to provide adequate cold cranking amps (CCA) to start the vehicle. The contact replaced the battery himself. The contact noticed the vehicle was unvented. The new battery was reinstalled correctly. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 80,000.

Corrective Action:

The contact owns a 2017 Buick Enclave. The contact stated that while attempting to start the vehicle however, the battery failed to provide adequate cold cranking amps (CCA) to start the vehicle. The contact replaced the battery himself. The contact noticed the vehicle was unvented. The new battery was reinstalled correctly. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 80,000.

Additional Notes:

The contact owns a 2017 Buick Enclave. The contact stated that while attempting to start the vehicle however, the battery failed to provide adequate cold cranking amps (CCA) to start the vehicle. The contact replaced the battery himself. The contact noticed the vehicle was unvented. The new battery was reinstalled correctly. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 80,000.

Manufacturer: BUICK
Mfg Campaign: 11518225
Notice Date: Apr 21, 2023
Recall Date: Apr 21, 2023
General Motors, Llc
Campaign: 11506915 Other
Feb 13, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The battery, which is housed within the passenger compartment, began emitting fumes that caused passengers to experience physical symptoms of nausea and headache, followed by smoke and extreme heat. We realized what was going on and turned off the engine before it caught fire, but there were no warning lights on the dash and no messages from the vehicle itself. Initially we thought it was a smell outside of the vehicle. Even the vehicle app diagnostics don't report any kind of an issue.

Corrective Action:

The battery, which is housed within the passenger compartment, began emitting fumes that caused passengers to experience physical symptoms of nausea and headache, followed by smoke and extreme heat. We realized what was going on and turned off the engine before it caught fire, but there were no warning lights on the dash and no messages from the vehicle itself. Initially we thought it was a smell outside of the vehicle. Even the vehicle app diagnostics don't report any kind of an issue.

Additional Notes:

The battery, which is housed within the passenger compartment, began emitting fumes that caused passengers to experience physical symptoms of nausea and headache, followed by smoke and extreme heat. We realized what was going on and turned off the engine before it caught fire, but there were no warning lights on the dash and no messages from the vehicle itself. Initially we thought it was a smell outside of the vehicle. Even the vehicle app diagnostics don't report any kind of an issue.

Manufacturer: BUICK
Mfg Campaign: 11506915
Notice Date: Feb 13, 2023
Recall Date: Feb 13, 2023
General Motors, Llc
Campaign: 11505460 Other
Feb 3, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Rear wiper will not turn off

Corrective Action:

Rear wiper will not turn off

Additional Notes:

Rear wiper will not turn off

Manufacturer: BUICK
Mfg Campaign: 11505460
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
General Motors, Llc
Campaign: 11502163 Other
Jan 17, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

There has been a considerable dimming of car’s headlights over the past 6 months. Visibility at night is very low, and I usually have to use my high beams to see while driving at night. The cost to replace headlights is astronomical and requires mechanic to fix (very complicated process that requires significant amount of dismantling of the vehicle). Concerned this is a recipe for disaster as many people affected by similar issue will be unable to afford the cost of changing headlights that really shouldn’t be this dim to start with.

Corrective Action:

There has been a considerable dimming of car’s headlights over the past 6 months. Visibility at night is very low, and I usually have to use my high beams to see while driving at night. The cost to replace headlights is astronomical and requires mechanic to fix (very complicated process that requires significant amount of dismantling of the vehicle). Concerned this is a recipe for disaster as many people affected by similar issue will be unable to afford the cost of changing headlights that really shouldn’t be this dim to start with.

Additional Notes:

There has been a considerable dimming of car’s headlights over the past 6 months. Visibility at night is very low, and I usually have to use my high beams to see while driving at night. The cost to replace headlights is astronomical and requires mechanic to fix (very complicated process that requires significant amount of dismantling of the vehicle). Concerned this is a recipe for disaster as many people affected by similar issue will be unable to afford the cost of changing headlights that really shouldn’t be this dim to start with.

Manufacturer: BUICK
Mfg Campaign: 11502163
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles