Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
107 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WHEN I MY CAR STOPS AT LIGHTS STOP SIGNS AND AUTO STOP KICKS ON AND I TAKE MY FOOT OFF BRAKE TO GO MY AIR BAG LIGHTS FLASHES AND STAYS ON FOR A SECOND AND THEN GOES OUT WHILE I'M DRIVING ALL THE TIME . THEN RECENTLY WHEN I WAS DRIVING AND ENDED UP STOPPING AND AUTO STOP KICKED ON MY CAR MADE A GRINDING NOISE AND I COULDN'T MOVE I WAS IN THE MIDDLE OF BUSY STREET AT LIGHT I HAD TO PUT MY CAR IN PARK AND SHUT THE CAR OFF AND RESTART IT FOR IT TO EVEN MOVE THIS HAPPENED TWO DIFFERENT TIMES TO ME I AM VERY WORRIED BECAUSE NO ENGINE LIGHT COMES ON OR NOTHING AND IT IS VERY DANGEROUS ALSO MY AIRBAG LIGHT SHOULD NOT COME ON WHILE I'M DRIVING THIS ASWELL IS DANGEROUS
Corrective Action:
WHEN I MY CAR STOPS AT LIGHTS STOP SIGNS AND AUTO STOP KICKS ON AND I TAKE MY FOOT OFF BRAKE TO GO MY AIR BAG LIGHTS FLASHES AND STAYS ON FOR A SECOND AND THEN GOES OUT WHILE I'M DRIVING ALL THE TIME . THEN RECENTLY WHEN I WAS DRIVING AND ENDED UP STOPPING AND AUTO STOP KICKED ON MY CAR MADE A GRINDING NOISE AND I COULDN'T MOVE I WAS IN THE MIDDLE OF BUSY STREET AT LIGHT I HAD TO PUT MY CAR IN PARK AND SHUT THE CAR OFF AND RESTART IT FOR IT TO EVEN MOVE THIS HAPPENED TWO DIFFERENT TIMES TO ME I AM VERY WORRIED BECAUSE NO ENGINE LIGHT COMES ON OR NOTHING AND IT IS VERY DANGEROUS ALSO MY AIRBAG LIGHT SHOULD NOT COME ON WHILE I'M DRIVING THIS ASWELL IS DANGEROUS
Additional Notes:
WHEN I MY CAR STOPS AT LIGHTS STOP SIGNS AND AUTO STOP KICKS ON AND I TAKE MY FOOT OFF BRAKE TO GO MY AIR BAG LIGHTS FLASHES AND STAYS ON FOR A SECOND AND THEN GOES OUT WHILE I'M DRIVING ALL THE TIME . THEN RECENTLY WHEN I WAS DRIVING AND ENDED UP STOPPING AND AUTO STOP KICKED ON MY CAR MADE A GRINDING NOISE AND I COULDN'T MOVE I WAS IN THE MIDDLE OF BUSY STREET AT LIGHT I HAD TO PUT MY CAR IN PARK AND SHUT THE CAR OFF AND RESTART IT FOR IT TO EVEN MOVE THIS HAPPENED TWO DIFFERENT TIMES TO ME I AM VERY WORRIED BECAUSE NO ENGINE LIGHT COMES ON OR NOTHING AND IT IS VERY DANGEROUS ALSO MY AIRBAG LIGHT SHOULD NOT COME ON WHILE I'M DRIVING THIS ASWELL IS DANGEROUS
Mfg Campaign: 11350835
Recall Date: Aug 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I MY CAR STOPS AT LIGHTS STOP SIGNS AND AUTO STOP KICKS ON AND I TAKE MY FOOT OFF BRAKE TO GO MY AIR BAG LIGHTS FLASHES AND STAYS ON FOR A SECOND AND THEN GOES OUT WHILE I'M DRIVING ALL THE TIME . THEN RECENTLY WHEN I WAS DRIVING AND ENDED UP STOPPING AND AUTO STOP KICKED ON MY CAR MADE A GRINDING NOISE AND I COULDN'T MOVE I WAS IN THE MIDDLE OF BUSY STREET AT LIGHT I HAD TO PUT MY CAR IN PARK AND SHUT THE CAR OFF AND RESTART IT FOR IT TO EVEN MOVE THIS HAPPENED TWO DIFFERENT TIMES TO ME I AM VERY WORRIED BECAUSE NO ENGINE LIGHT COMES ON OR NOTHING AND IT IS VERY DANGEROUS ALSO MY AIRBAG LIGHT SHOULD NOT COME ON WHILE I'M DRIVING THIS ASWELL IS DANGEROUS
Corrective Action:
WHEN I MY CAR STOPS AT LIGHTS STOP SIGNS AND AUTO STOP KICKS ON AND I TAKE MY FOOT OFF BRAKE TO GO MY AIR BAG LIGHTS FLASHES AND STAYS ON FOR A SECOND AND THEN GOES OUT WHILE I'M DRIVING ALL THE TIME . THEN RECENTLY WHEN I WAS DRIVING AND ENDED UP STOPPING AND AUTO STOP KICKED ON MY CAR MADE A GRINDING NOISE AND I COULDN'T MOVE I WAS IN THE MIDDLE OF BUSY STREET AT LIGHT I HAD TO PUT MY CAR IN PARK AND SHUT THE CAR OFF AND RESTART IT FOR IT TO EVEN MOVE THIS HAPPENED TWO DIFFERENT TIMES TO ME I AM VERY WORRIED BECAUSE NO ENGINE LIGHT COMES ON OR NOTHING AND IT IS VERY DANGEROUS ALSO MY AIRBAG LIGHT SHOULD NOT COME ON WHILE I'M DRIVING THIS ASWELL IS DANGEROUS
Additional Notes:
WHEN I MY CAR STOPS AT LIGHTS STOP SIGNS AND AUTO STOP KICKS ON AND I TAKE MY FOOT OFF BRAKE TO GO MY AIR BAG LIGHTS FLASHES AND STAYS ON FOR A SECOND AND THEN GOES OUT WHILE I'M DRIVING ALL THE TIME . THEN RECENTLY WHEN I WAS DRIVING AND ENDED UP STOPPING AND AUTO STOP KICKED ON MY CAR MADE A GRINDING NOISE AND I COULDN'T MOVE I WAS IN THE MIDDLE OF BUSY STREET AT LIGHT I HAD TO PUT MY CAR IN PARK AND SHUT THE CAR OFF AND RESTART IT FOR IT TO EVEN MOVE THIS HAPPENED TWO DIFFERENT TIMES TO ME I AM VERY WORRIED BECAUSE NO ENGINE LIGHT COMES ON OR NOTHING AND IT IS VERY DANGEROUS ALSO MY AIRBAG LIGHT SHOULD NOT COME ON WHILE I'M DRIVING THIS ASWELL IS DANGEROUS
Mfg Campaign: 11350835
Recall Date: Aug 24, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Corrective Action:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Additional Notes:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Mfg Campaign: 11331533
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Corrective Action:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Additional Notes:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Mfg Campaign: 11331533
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Corrective Action:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Additional Notes:
MULTIPLE LIGHTS CAME ON AT ONCE AND NEEDED AN INTAKE MANIFOLD, PVC TUBE, VALVE COVER, ALL WHICH WERE REPAIRED AND THE CAR CONTINUES TO JERK FORWARD INTERMITTENTLY ON ACCELERATION AND DECELERATION. *TR
Mfg Campaign: 11331533
Recall Date: Jun 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SIDE DETECTION SYSTEM STOP WORKING DO TO REAR SENSOR BRACKET UNDER REAR BUMPER,SHOULD BE UNDER WARRANTY BUT DEALER WILL NOT COVER. WIFE IS BLIND IN ONE EYE SHOULD HAVE WORKING
Corrective Action:
SIDE DETECTION SYSTEM STOP WORKING DO TO REAR SENSOR BRACKET UNDER REAR BUMPER,SHOULD BE UNDER WARRANTY BUT DEALER WILL NOT COVER. WIFE IS BLIND IN ONE EYE SHOULD HAVE WORKING
Additional Notes:
SIDE DETECTION SYSTEM STOP WORKING DO TO REAR SENSOR BRACKET UNDER REAR BUMPER,SHOULD BE UNDER WARRANTY BUT DEALER WILL NOT COVER. WIFE IS BLIND IN ONE EYE SHOULD HAVE WORKING
Mfg Campaign: 11321895
Recall Date: Apr 22, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AIR CONDITIONER ON MUST OF THIS CAR FAIL IN A VERY SHORT PERIOD OF TIME AND THEY ARE GETTING AWAY WITH IT.
Corrective Action:
AIR CONDITIONER ON MUST OF THIS CAR FAIL IN A VERY SHORT PERIOD OF TIME AND THEY ARE GETTING AWAY WITH IT.
Additional Notes:
AIR CONDITIONER ON MUST OF THIS CAR FAIL IN A VERY SHORT PERIOD OF TIME AND THEY ARE GETTING AWAY WITH IT.
Mfg Campaign: 11318162
Recall Date: Mar 15, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE OR AT START UP THE ENGINE SMOKED. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING ENGINE OIL. THE CONTACT STATED THAT THERE WAS EVIDENCE OF OIL ON THE TOP OF THE ENGINE WHEN THE HOOD WAS RAISED. HALEY GMC 9831 MIDLOTHIAN HYPERLINK, RICHMOND VA 23235: 804-250-1322, WAS CONTACTED AND A VALVE COVER REPLACEMENT WAS SUGGESTED. THE CONTACT STATED THAT THE ONSTAR SYSTEM ALERTED OF AN EMISSION FAILURE. A PLUG PART WAS REPLACED WHILE STILL COVERED UNDER THE WARRANTY IN AN EARLIER VISIT TO THE SAME DEALER. THE BURNING ODOR STILL PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,064.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE OR AT START UP THE ENGINE SMOKED. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING ENGINE OIL. THE CONTACT STATED THAT THERE WAS EVIDENCE OF OIL ON THE TOP OF THE ENGINE WHEN THE HOOD WAS RAISED. HALEY GMC 9831 MIDLOTHIAN HYPERLINK, RICHMOND VA 23235: 804-250-1322, WAS CONTACTED AND A VALVE COVER REPLACEMENT WAS SUGGESTED. THE CONTACT STATED THAT THE ONSTAR SYSTEM ALERTED OF AN EMISSION FAILURE. A PLUG PART WAS REPLACED WHILE STILL COVERED UNDER THE WARRANTY IN AN EARLIER VISIT TO THE SAME DEALER. THE BURNING ODOR STILL PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,064.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE OR AT START UP THE ENGINE SMOKED. THE CONTACT STATED THAT THERE WAS AN ODOR OF BURNING ENGINE OIL. THE CONTACT STATED THAT THERE WAS EVIDENCE OF OIL ON THE TOP OF THE ENGINE WHEN THE HOOD WAS RAISED. HALEY GMC 9831 MIDLOTHIAN HYPERLINK, RICHMOND VA 23235: 804-250-1322, WAS CONTACTED AND A VALVE COVER REPLACEMENT WAS SUGGESTED. THE CONTACT STATED THAT THE ONSTAR SYSTEM ALERTED OF AN EMISSION FAILURE. A PLUG PART WAS REPLACED WHILE STILL COVERED UNDER THE WARRANTY IN AN EARLIER VISIT TO THE SAME DEALER. THE BURNING ODOR STILL PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,064.
Mfg Campaign: 11306290
Recall Date: Jan 31, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS SITTING AT A RED LIGHT ON A CITY STREET WHEN A CAR GOING OVER 60 MPH HIT THE CAR BEHIND ME THAT WAS WAITING FOR THE SAME LIGHT, WITH SUCH FORCE IT TOOK OUT MY DRIVERS SIDE REAR END AND WAS THEN PUSHED ONTO THE MEDIUM AND INTO ONCOMING TRAFFIC. THE 2ND IMPACT TO MY VEHICLE WAS THE SPEEDING CAR WHO THEN HIT ME AND EMBEDDED ITSELF INTO MY REAR END. AT THIS TIME WAS THE 3RD IMPACT WHEN I WAS PUSHED INTO THE CAR IN FRONT OF ME WAITING FOR THE SAME LIGHT. THE 4TH IMPACT IS WHEN I HIT THE CAR IN LANE TO THE RIGHT OF ME CAUSING LITTLE DAMAGE TO MY CAR AND THEIRS. BEING HIT ON EVERY CORNER AND REAR, MY CAR WAS A TOTAL LOSS AND YET NONE OF THE AIRBAGS DEPLOYED.
Corrective Action:
I WAS SITTING AT A RED LIGHT ON A CITY STREET WHEN A CAR GOING OVER 60 MPH HIT THE CAR BEHIND ME THAT WAS WAITING FOR THE SAME LIGHT, WITH SUCH FORCE IT TOOK OUT MY DRIVERS SIDE REAR END AND WAS THEN PUSHED ONTO THE MEDIUM AND INTO ONCOMING TRAFFIC. THE 2ND IMPACT TO MY VEHICLE WAS THE SPEEDING CAR WHO THEN HIT ME AND EMBEDDED ITSELF INTO MY REAR END. AT THIS TIME WAS THE 3RD IMPACT WHEN I WAS PUSHED INTO THE CAR IN FRONT OF ME WAITING FOR THE SAME LIGHT. THE 4TH IMPACT IS WHEN I HIT THE CAR IN LANE TO THE RIGHT OF ME CAUSING LITTLE DAMAGE TO MY CAR AND THEIRS. BEING HIT ON EVERY CORNER AND REAR, MY CAR WAS A TOTAL LOSS AND YET NONE OF THE AIRBAGS DEPLOYED.
Additional Notes:
I WAS SITTING AT A RED LIGHT ON A CITY STREET WHEN A CAR GOING OVER 60 MPH HIT THE CAR BEHIND ME THAT WAS WAITING FOR THE SAME LIGHT, WITH SUCH FORCE IT TOOK OUT MY DRIVERS SIDE REAR END AND WAS THEN PUSHED ONTO THE MEDIUM AND INTO ONCOMING TRAFFIC. THE 2ND IMPACT TO MY VEHICLE WAS THE SPEEDING CAR WHO THEN HIT ME AND EMBEDDED ITSELF INTO MY REAR END. AT THIS TIME WAS THE 3RD IMPACT WHEN I WAS PUSHED INTO THE CAR IN FRONT OF ME WAITING FOR THE SAME LIGHT. THE 4TH IMPACT IS WHEN I HIT THE CAR IN LANE TO THE RIGHT OF ME CAUSING LITTLE DAMAGE TO MY CAR AND THEIRS. BEING HIT ON EVERY CORNER AND REAR, MY CAR WAS A TOTAL LOSS AND YET NONE OF THE AIRBAGS DEPLOYED.
Mfg Campaign: 11297030
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Corrective Action:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Additional Notes:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Mfg Campaign: 11291268
Recall Date: Dec 26, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Corrective Action:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Additional Notes:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Mfg Campaign: 11291268
Recall Date: Dec 26, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Corrective Action:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Additional Notes:
WHILE DRIVING 25 MPH, STABILIZER AND ENGINE LIGHT CAME ON. WHILE IN DRIVE, ACCELERATING, TACH AND SPEED DROPPED TO NOTHING. STABILIZER LIGHT FLASHED. PARKED VEHICLE ON THE SIDE OF THE ROAD, SERVICE POWER STEERING MESSAGE APPEARED. ATTEMPTED TO DRIVE VEHICLE TO NEAR BY PARKING LOT, NO POWER STEERING, TRANSMISSION SHIFTED INTO DRIVE BUT SHIFT GEARS WHEN ACCELERATED. SPEEDOMETER AND TACH DIDN'T WORK. NOTICED HEATER STAYED ON WHEN KEY WAS REMOVED. STARTED CAR, SAME MESSAGE, SAME LIGHTS. TURNED HEATER OFF, REMOVED KEY. HEARTER LIGHTS STAYED ON, AND FAN KEPT RUNNING. CAR SITTING AT A DEALERSHIP, WITH A DEAD BATTERY.
Mfg Campaign: 11291268
Recall Date: Dec 26, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY AWD WENT OUT ON 3 OCCASIONS, EACH TIME I WAS TOLD THEY FOUND NOTHING. ONE DAY I LOST ACCELERATION POWER AND THEN THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID MY PISTONS WERE NOT FIRING AND HAD TO BE REPLACED WITH THE TURBO. ALL WAS COVERED, HOWEVER TWO WEEKS LATER MY RED OIL ALARM CAME ON, I WAS OUT OF OIL. THE CAR WENT BACK TO DEALER, ALL OIL WAS BURNED UP AND SO WAS MY TURBO. I HAD TAKEN MY CAR IN PREVIOUSLY FOR LARGE AMOUNT OF SMOKE COMING OUT THE BACK-END. I WAS TOLD NOTHING WAS FOUND TO BE WRONG?
Corrective Action:
MY AWD WENT OUT ON 3 OCCASIONS, EACH TIME I WAS TOLD THEY FOUND NOTHING. ONE DAY I LOST ACCELERATION POWER AND THEN THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID MY PISTONS WERE NOT FIRING AND HAD TO BE REPLACED WITH THE TURBO. ALL WAS COVERED, HOWEVER TWO WEEKS LATER MY RED OIL ALARM CAME ON, I WAS OUT OF OIL. THE CAR WENT BACK TO DEALER, ALL OIL WAS BURNED UP AND SO WAS MY TURBO. I HAD TAKEN MY CAR IN PREVIOUSLY FOR LARGE AMOUNT OF SMOKE COMING OUT THE BACK-END. I WAS TOLD NOTHING WAS FOUND TO BE WRONG?
Additional Notes:
MY AWD WENT OUT ON 3 OCCASIONS, EACH TIME I WAS TOLD THEY FOUND NOTHING. ONE DAY I LOST ACCELERATION POWER AND THEN THE ENGINE LIGHT CAME ON. THE DEALERSHIP SAID MY PISTONS WERE NOT FIRING AND HAD TO BE REPLACED WITH THE TURBO. ALL WAS COVERED, HOWEVER TWO WEEKS LATER MY RED OIL ALARM CAME ON, I WAS OUT OF OIL. THE CAR WENT BACK TO DEALER, ALL OIL WAS BURNED UP AND SO WAS MY TURBO. I HAD TAKEN MY CAR IN PREVIOUSLY FOR LARGE AMOUNT OF SMOKE COMING OUT THE BACK-END. I WAS TOLD NOTHING WAS FOUND TO BE WRONG?
Mfg Campaign: 11291064
Recall Date: Dec 24, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Corrective Action:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Additional Notes:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Mfg Campaign: 11278225
Recall Date: Nov 5, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Corrective Action:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Additional Notes:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Mfg Campaign: 11278225
Recall Date: Nov 5, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Corrective Action:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Additional Notes:
WHILE TRAVELING AT HIGHER SPEEDS (60+ MPH), THE CHECK ENGINE LIGHT WILL COME ON AND THE CAR WILL LOSE SIGNIFICANT POWER IN 4TH AND HIGHER GEAR. THIS WILL PRESENT AS SPEED CAN STILL BE GAINED ALTHOUGH VERY SLOWLY IN 4TH GEAR, SPEED CAN BE MAINTAINED BUT NOT GAINED WHILE IN 5TH GEAR, AND SPEED WILL ONLY BE LOST WHILE IN 6TH GEAR. 3RD GEAR AND BELOW ALL WORK FINE. THIS ISSUE IS RESOLVED BY TURNING THE CAR OFF FOR A WHILE AND THEN IT CONTINUES TO OPERATE AS IT SHOULD THEREAFTER, HOWEVER, THE CHECK ENGINE LIGHT WILL REMAIN LIT FOR A FEW DAYS. THE MAIN CONCERN IS THAT THE CAR LOSES THE CAPABILITY TO GET OUT OF THE WAY IN THE CASE OF AN EMERGENCY DUE TO THE LACK OF POWER WHILE IN THIS STATE.
Mfg Campaign: 11278225
Recall Date: Nov 5, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 44 MPH AND THE VEHICLE STALLED. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED, BUT HESITATED TO DRIVE. THE VEHICLE WAS TAKEN TO BOB RUTH FORD (700 N U.S. 15, DILLSBURG, PA 17019, (877) 818-1593) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,251.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 44 MPH AND THE VEHICLE STALLED. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED, BUT HESITATED TO DRIVE. THE VEHICLE WAS TAKEN TO BOB RUTH FORD (700 N U.S. 15, DILLSBURG, PA 17019, (877) 818-1593) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,251.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 44 MPH AND THE VEHICLE STALLED. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED, BUT HESITATED TO DRIVE. THE VEHICLE WAS TAKEN TO BOB RUTH FORD (700 N U.S. 15, DILLSBURG, PA 17019, (877) 818-1593) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,251.
Mfg Campaign: 11270668
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN STOPPED, THE VEHICLE FEELS LIKE ITS MISSING, SOMETIMES FEELS LIKE IT WANTS TO STALL. WHEN ACCELERATING, SOMETIMES HESITATES OR NOT QUITE GETTING SPARK. SCARY WHEN MERGING AND DON'T HAVE FULL POWER RIGHT AWAY. BROUGHT TO DEALER 3 TIMES, AND NOW WARRANTY HAS PASSED. HAPPENS EVERYDAY.
Corrective Action:
WHEN STOPPED, THE VEHICLE FEELS LIKE ITS MISSING, SOMETIMES FEELS LIKE IT WANTS TO STALL. WHEN ACCELERATING, SOMETIMES HESITATES OR NOT QUITE GETTING SPARK. SCARY WHEN MERGING AND DON'T HAVE FULL POWER RIGHT AWAY. BROUGHT TO DEALER 3 TIMES, AND NOW WARRANTY HAS PASSED. HAPPENS EVERYDAY.
Additional Notes:
WHEN STOPPED, THE VEHICLE FEELS LIKE ITS MISSING, SOMETIMES FEELS LIKE IT WANTS TO STALL. WHEN ACCELERATING, SOMETIMES HESITATES OR NOT QUITE GETTING SPARK. SCARY WHEN MERGING AND DON'T HAVE FULL POWER RIGHT AWAY. BROUGHT TO DEALER 3 TIMES, AND NOW WARRANTY HAS PASSED. HAPPENS EVERYDAY.
Mfg Campaign: 11268052
Recall Date: Oct 12, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
LUG NUTS HAVE CHROME CAP WHICH IS SUPPOSED TO BE ATTACHED TO THE LUGNUT. LUG WRENCH FITS OVER THE CAP. CAP COMES OFF EXPOSING THE LUGNUT, HOWEVER THE LUG WRENCH DOES NOT FIT TIGHTLY OVER, THE EXPOSED LUGNUT. NEED SEPARATE WRENCH (NOT INCLUDED WITH THE VEHICLE TO REMOVE THE LUGNUT IF THE CAP BREAKS OFF.
Corrective Action:
LUG NUTS HAVE CHROME CAP WHICH IS SUPPOSED TO BE ATTACHED TO THE LUGNUT. LUG WRENCH FITS OVER THE CAP. CAP COMES OFF EXPOSING THE LUGNUT, HOWEVER THE LUG WRENCH DOES NOT FIT TIGHTLY OVER, THE EXPOSED LUGNUT. NEED SEPARATE WRENCH (NOT INCLUDED WITH THE VEHICLE TO REMOVE THE LUGNUT IF THE CAP BREAKS OFF.
Additional Notes:
LUG NUTS HAVE CHROME CAP WHICH IS SUPPOSED TO BE ATTACHED TO THE LUGNUT. LUG WRENCH FITS OVER THE CAP. CAP COMES OFF EXPOSING THE LUGNUT, HOWEVER THE LUG WRENCH DOES NOT FIT TIGHTLY OVER, THE EXPOSED LUGNUT. NEED SEPARATE WRENCH (NOT INCLUDED WITH THE VEHICLE TO REMOVE THE LUGNUT IF THE CAP BREAKS OFF.
Mfg Campaign: 11246559
Recall Date: Aug 26, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDSHIELD SHATTERED. THE CONTACT STATED THAT THE REAR WINDSHIELD TRIM MOLDING SEPARATED PRIOR TO THE REAR WINDSHIELD FRACTURING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDSHIELD SHATTERED. THE CONTACT STATED THAT THE REAR WINDSHIELD TRIM MOLDING SEPARATED PRIOR TO THE REAR WINDSHIELD FRACTURING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 BUICK ENCORE. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDSHIELD SHATTERED. THE CONTACT STATED THAT THE REAR WINDSHIELD TRIM MOLDING SEPARATED PRIOR TO THE REAR WINDSHIELD FRACTURING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Mfg Campaign: 11233748
Recall Date: Jul 22, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025