BUICK ENCORE 2018

Complete listing of complaints and recalls for this vehicle

88
Complaints
0
Recalls

Complaints & Recalls

88 Complaints 0 Recalls

Consumer Complaints

88 Complaints
General Motors, Llc
Campaign: 11590110 Other
May 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

All Wheel Drive System & All Wheel Drive Off Warnings 4 Different Times One Time lost the ability to Steer Once to Dealership can not duplicate & the lights are off so can't get codes they said. There is a recall for same issue on same vehicle for same year but says my VIN isn't included. Jan. 16 May 3 May 6 May 21 all of this year. Had warranty on car when started said only bumper to bumper would cover it. Car only had 48,839 miles when first happened. Still only has 51,852 miles.

Corrective Action:

All Wheel Drive System & All Wheel Drive Off Warnings 4 Different Times One Time lost the ability to Steer Once to Dealership can not duplicate & the lights are off so can't get codes they said. There is a recall for same issue on same vehicle for same year but says my VIN isn't included. Jan. 16 May 3 May 6 May 21 all of this year. Had warranty on car when started said only bumper to bumper would cover it. Car only had 48,839 miles when first happened. Still only has 51,852 miles.

Additional Notes:

All Wheel Drive System & All Wheel Drive Off Warnings 4 Different Times One Time lost the ability to Steer Once to Dealership can not duplicate & the lights are off so can't get codes they said. There is a recall for same issue on same vehicle for same year but says my VIN isn't included. Jan. 16 May 3 May 6 May 21 all of this year. Had warranty on car when started said only bumper to bumper would cover it. Car only had 48,839 miles when first happened. Still only has 51,852 miles.

Manufacturer: BUICK
Mfg Campaign: 11590110
Notice Date: May 22, 2024
Recall Date: May 22, 2024
General Motors, Llc
Campaign: 11585910 Other
Apr 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Have been experiencing brake malfunction on my 2018 Buick Encore with the brakes getting locked while driving. There were instances where the brakes would lock randomly and the vehicle would start slowing down during driving even with a foot on the gas pedal and I had to turn on the hazards lights to pull the vehicle on the side in order to avoid being rear ended. Took the vehicle to a GM dealership and initial diagnostics mentioned that the brake pedal position sensor was malfunctioning and would need a replacement. Agreed to replace that, but after this repair dealership claimed that there was a loose pivot in the brake pedal assembly causing the brake light to be on(Did not have this issue before taking the vehicle to dealership). Since the vehicle was not in a driving condition due to the brake light being "ON" all the time, as per the dealership suggestion I agreed to replacing the entire brake pedal assembly as well. However, the original issue was not resolved and the dealership is now recommending that replacing the master brake cylinder and brake booster might resolve the issue. The dealership has also mentioned that all these recommended repairs are from GM and my vehicle is still at the dealership.

Corrective Action:

Have been experiencing brake malfunction on my 2018 Buick Encore with the brakes getting locked while driving. There were instances where the brakes would lock randomly and the vehicle would start slowing down during driving even with a foot on the gas pedal and I had to turn on the hazards lights to pull the vehicle on the side in order to avoid being rear ended. Took the vehicle to a GM dealership and initial diagnostics mentioned that the brake pedal position sensor was malfunctioning and would need a replacement. Agreed to replace that, but after this repair dealership claimed that there was a loose pivot in the brake pedal assembly causing the brake light to be on(Did not have this issue before taking the vehicle to dealership). Since the vehicle was not in a driving condition due to the brake light being "ON" all the time, as per the dealership suggestion I agreed to replacing the entire brake pedal assembly as well. However, the original issue was not resolved and the dealership is now recommending that replacing the master brake cylinder and brake booster might resolve the issue. The dealership has also mentioned that all these recommended repairs are from GM and my vehicle is still at the dealership.

Additional Notes:

Have been experiencing brake malfunction on my 2018 Buick Encore with the brakes getting locked while driving. There were instances where the brakes would lock randomly and the vehicle would start slowing down during driving even with a foot on the gas pedal and I had to turn on the hazards lights to pull the vehicle on the side in order to avoid being rear ended. Took the vehicle to a GM dealership and initial diagnostics mentioned that the brake pedal position sensor was malfunctioning and would need a replacement. Agreed to replace that, but after this repair dealership claimed that there was a loose pivot in the brake pedal assembly causing the brake light to be on(Did not have this issue before taking the vehicle to dealership). Since the vehicle was not in a driving condition due to the brake light being "ON" all the time, as per the dealership suggestion I agreed to replacing the entire brake pedal assembly as well. However, the original issue was not resolved and the dealership is now recommending that replacing the master brake cylinder and brake booster might resolve the issue. The dealership has also mentioned that all these recommended repairs are from GM and my vehicle is still at the dealership.

Manufacturer: BUICK
Mfg Campaign: 11585910
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
General Motors, Llc
Campaign: 11577992 Other
Mar 18, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Buick Encore. The contact stated that the check engine warning light was illuminated. The contact stated that soon after the warning light appeared, the engine struggled to remain running. The contact depressed the accelerator pedal while in park to prevent the engine from shutting off. In addition, the contact stated that the vehicle hesitated upon depression of the accelerator pedal while driving at various speeds. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Corrective Action:

The contact owns a 2018 Buick Encore. The contact stated that the check engine warning light was illuminated. The contact stated that soon after the warning light appeared, the engine struggled to remain running. The contact depressed the accelerator pedal while in park to prevent the engine from shutting off. In addition, the contact stated that the vehicle hesitated upon depression of the accelerator pedal while driving at various speeds. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Additional Notes:

The contact owns a 2018 Buick Encore. The contact stated that the check engine warning light was illuminated. The contact stated that soon after the warning light appeared, the engine struggled to remain running. The contact depressed the accelerator pedal while in park to prevent the engine from shutting off. In addition, the contact stated that the vehicle hesitated upon depression of the accelerator pedal while driving at various speeds. The dealer and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Manufacturer: BUICK
Mfg Campaign: 11577992
Notice Date: Mar 18, 2024
Recall Date: Mar 18, 2024
General Motors, Llc
Campaign: 11577432 Other
Mar 14, 2024
Defect Description:

ENGINE

Potential Consequences:

We took our 2018 buick encore in to get the turbo fixed for the recall. The mechanic told us he can't test the turbo on it because the oil line going into the turbo isn't working and he has multiple other vehicles in for the SAME issue and they have been sitting in his back lot since December because he can't get the part in because everyone is out of stock. We will have to pay out of pocket for the oil line issue which will be $2300. So the turbo going bad is not the only issue this recall should cover. Because the oil line supplying the turbo should be included with the recall!

Corrective Action:

We took our 2018 buick encore in to get the turbo fixed for the recall. The mechanic told us he can't test the turbo on it because the oil line going into the turbo isn't working and he has multiple other vehicles in for the SAME issue and they have been sitting in his back lot since December because he can't get the part in because everyone is out of stock. We will have to pay out of pocket for the oil line issue which will be $2300. So the turbo going bad is not the only issue this recall should cover. Because the oil line supplying the turbo should be included with the recall!

Additional Notes:

We took our 2018 buick encore in to get the turbo fixed for the recall. The mechanic told us he can't test the turbo on it because the oil line going into the turbo isn't working and he has multiple other vehicles in for the SAME issue and they have been sitting in his back lot since December because he can't get the part in because everyone is out of stock. We will have to pay out of pocket for the oil line issue which will be $2300. So the turbo going bad is not the only issue this recall should cover. Because the oil line supplying the turbo should be included with the recall!

Manufacturer: BUICK
Mfg Campaign: 11577432
Notice Date: Mar 14, 2024
Recall Date: Mar 14, 2024
General Motors, Llc
Campaign: 11566218 Other
Jan 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My all 4 tires blew in the past years. It was due to defective tires that I was not aware of. It could have meant death or injury consequences for me and the passengers of the vehicle.

Corrective Action:

My all 4 tires blew in the past years. It was due to defective tires that I was not aware of. It could have meant death or injury consequences for me and the passengers of the vehicle.

Additional Notes:

My all 4 tires blew in the past years. It was due to defective tires that I was not aware of. It could have meant death or injury consequences for me and the passengers of the vehicle.

Manufacturer: BUICK
Mfg Campaign: 11566218
Notice Date: Jan 18, 2024
Recall Date: Jan 18, 2024
General Motors, Llc
Campaign: 11566389 Other
Jan 18, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Turbo has gone out four times in less than a year. Car is unable to accelerate and goes way below speed limit on highway which puts me and my passengers in an unsafe position traveling on a high limit road. No. Only inspected by the auto repair places I have been. No warnings prior to the Turbo going out. Turbo goes out while going up hills or going at higher rates of speed.

Corrective Action:

Turbo has gone out four times in less than a year. Car is unable to accelerate and goes way below speed limit on highway which puts me and my passengers in an unsafe position traveling on a high limit road. No. Only inspected by the auto repair places I have been. No warnings prior to the Turbo going out. Turbo goes out while going up hills or going at higher rates of speed.

Additional Notes:

Turbo has gone out four times in less than a year. Car is unable to accelerate and goes way below speed limit on highway which puts me and my passengers in an unsafe position traveling on a high limit road. No. Only inspected by the auto repair places I have been. No warnings prior to the Turbo going out. Turbo goes out while going up hills or going at higher rates of speed.

Manufacturer: BUICK
Mfg Campaign: 11566389
Notice Date: Jan 18, 2024
Recall Date: Jan 18, 2024
General Motors, Llc
Campaign: 11564273 Other
Jan 8, 2024
Defect Description:

ENGINE

Potential Consequences:

I have been employed in the Automotive Parts and Repair business for over forty years. I notice my vehicle exhaust sounded different than usual. I suspected the flex pipe part of the front exhaust pipe was leaking. This was confirmed by my local auto repair shop during a service visit. During my time as GM Parts Manager I can speak from experience to the problems these flex pipes cause because I kept two or three of them on the shelf to repair vehicles. My concern is exhaust fumes entering the passenger compartment of my vehicle because the flex pipe leaking which is just off the exhaust manifold. I contacted the local dealership where my vehicle was purchased because there still is a "Emission Warranty in effect. My 2018 Buick Encore has less than 50000 miles on it . I also contacted the Northeast Region District Service Manger with my concerns.

Corrective Action:

I have been employed in the Automotive Parts and Repair business for over forty years. I notice my vehicle exhaust sounded different than usual. I suspected the flex pipe part of the front exhaust pipe was leaking. This was confirmed by my local auto repair shop during a service visit. During my time as GM Parts Manager I can speak from experience to the problems these flex pipes cause because I kept two or three of them on the shelf to repair vehicles. My concern is exhaust fumes entering the passenger compartment of my vehicle because the flex pipe leaking which is just off the exhaust manifold. I contacted the local dealership where my vehicle was purchased because there still is a "Emission Warranty in effect. My 2018 Buick Encore has less than 50000 miles on it . I also contacted the Northeast Region District Service Manger with my concerns.

Additional Notes:

I have been employed in the Automotive Parts and Repair business for over forty years. I notice my vehicle exhaust sounded different than usual. I suspected the flex pipe part of the front exhaust pipe was leaking. This was confirmed by my local auto repair shop during a service visit. During my time as GM Parts Manager I can speak from experience to the problems these flex pipes cause because I kept two or three of them on the shelf to repair vehicles. My concern is exhaust fumes entering the passenger compartment of my vehicle because the flex pipe leaking which is just off the exhaust manifold. I contacted the local dealership where my vehicle was purchased because there still is a "Emission Warranty in effect. My 2018 Buick Encore has less than 50000 miles on it . I also contacted the Northeast Region District Service Manger with my concerns.

Manufacturer: BUICK
Mfg Campaign: 11564273
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
General Motors, Llc
Campaign: 11536655 Other
Aug 5, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Corrective Action:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Additional Notes:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Manufacturer: BUICK
Mfg Campaign: 11536655
Notice Date: Aug 5, 2023
Recall Date: Aug 5, 2023
General Motors, Llc
Campaign: 11536655 Other
Aug 5, 2023
Defect Description:

ENGINE

Potential Consequences:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Corrective Action:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Additional Notes:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Manufacturer: BUICK
Mfg Campaign: 11536655
Notice Date: Aug 5, 2023
Recall Date: Aug 5, 2023
General Motors, Llc
Campaign: 11536655 Other
Aug 5, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Corrective Action:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Additional Notes:

When driving, the vehicle will stutter and make the car feel as though it’s bubbling, once you come to a stop, the vehicle will shut off. This is a huge safety concern considering I have children and if the vehicle just turns off and I shouldn’t be braked for a while I can get hit. I have almost been hit 4x since this has started because the car shuts off when attempting to brake or braking completely. After speaking to multiple mechanics over this car it seems to be a common issue for it.

Manufacturer: BUICK
Mfg Campaign: 11536655
Notice Date: Aug 5, 2023
Recall Date: Aug 5, 2023
General Motors, Llc
Campaign: 11527313 Other
1 Vehicles Affected
Jun 16, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

Corrective Action:

While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

Additional Notes:

While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

Manufacturer: BUICK
Mfg Campaign: 11527313
Notice Date: Jun 16, 2023
Recall Date: Jun 16, 2023
General Motors, Llc
Campaign: 11527313 Other
1 Vehicles Affected
Jun 16, 2023
Defect Description:

STEERING

Potential Consequences:

While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

Corrective Action:

While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

Additional Notes:

While on the highway car suddenly had a brake and steering failure which resulted in injuries to myself. Zeigler and Buick are doing nothing to remedy situation and want to put myself and my family at risk

Manufacturer: BUICK
Mfg Campaign: 11527313
Notice Date: Jun 16, 2023
Recall Date: Jun 16, 2023
General Motors, Llc
Campaign: 11508677 Other
Feb 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound

Corrective Action:

Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound

Additional Notes:

Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound

Manufacturer: BUICK
Mfg Campaign: 11508677
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
General Motors, Llc
Campaign: 11508677 Other
Feb 23, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound

Corrective Action:

Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound

Additional Notes:

Pittering nosie started from under the hood a few days later the information pages glitches and gave 20+ options with the main menus in what looked like Arabic then a few days later the check engine light came on hooked up a code reader and the codes indicated fuel system issue but was able to clear code light remanded off and remote start quite working with remote and threw the app ran fine for about a month with no issue then light came back on on 01/31 and cleared itself in 7days and remote start began working again began running rough and had issues idling on the 2/22 and after getting gas on 2/23 would start but struggled for a few seconds and turned off 4times like it couldn't get fuel to maintain the start but was able to finally get it to start and was able to make it to work and seems to be running ok but still has the persistent Pittering sound

Manufacturer: BUICK
Mfg Campaign: 11508677
Notice Date: Feb 23, 2023
Recall Date: Feb 23, 2023
General Motors, Llc
Campaign: 11502191 Other
Jan 17, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2018 Buick Encore. The contact stated that the rear passenger’s side seat belt was not retracting. The vehicle was taken to the dealer and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle warranty had expired. There was no further assistance provided. The failure mileage was 17,846.

Corrective Action:

The contact owns a 2018 Buick Encore. The contact stated that the rear passenger’s side seat belt was not retracting. The vehicle was taken to the dealer and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle warranty had expired. There was no further assistance provided. The failure mileage was 17,846.

Additional Notes:

The contact owns a 2018 Buick Encore. The contact stated that the rear passenger’s side seat belt was not retracting. The vehicle was taken to the dealer and the contact was informed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle warranty had expired. There was no further assistance provided. The failure mileage was 17,846.

Manufacturer: BUICK
Mfg Campaign: 11502191
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023
General Motors, Llc
Campaign: 11501090 Other
Jan 10, 2023
Defect Description:

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Potential Consequences:

The contact owns a 2018 Buick Encore. The contact stated while driving 25 MPH, the message "Engine Power Reduced" was displayed and the vehicle lost motive power. The contact was able to continue driving; however, the vehicle would not exceed 25 MPH. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

Corrective Action:

The contact owns a 2018 Buick Encore. The contact stated while driving 25 MPH, the message "Engine Power Reduced" was displayed and the vehicle lost motive power. The contact was able to continue driving; however, the vehicle would not exceed 25 MPH. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

Additional Notes:

The contact owns a 2018 Buick Encore. The contact stated while driving 25 MPH, the message "Engine Power Reduced" was displayed and the vehicle lost motive power. The contact was able to continue driving; however, the vehicle would not exceed 25 MPH. The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

Manufacturer: BUICK
Mfg Campaign: 11501090
Notice Date: Jan 10, 2023
Recall Date: Jan 10, 2023
General Motors, Llc
Campaign: 11501135 Other
Jan 10, 2023
Defect Description:

AIR BAGS

Potential Consequences:

My airbag light is on and malfunctioning. It will cost $200 for the diagnostic and no repair. To repair it will cost $873.19. I see there are more complaints in regarding this issue. To me this is a safety issue and concerns me as I drive my grandchildren in this car. I am told it is an actual sensor in the cushion of the seat. My vehicle is under 5 years old. Something has to be done.

Corrective Action:

My airbag light is on and malfunctioning. It will cost $200 for the diagnostic and no repair. To repair it will cost $873.19. I see there are more complaints in regarding this issue. To me this is a safety issue and concerns me as I drive my grandchildren in this car. I am told it is an actual sensor in the cushion of the seat. My vehicle is under 5 years old. Something has to be done.

Additional Notes:

My airbag light is on and malfunctioning. It will cost $200 for the diagnostic and no repair. To repair it will cost $873.19. I see there are more complaints in regarding this issue. To me this is a safety issue and concerns me as I drive my grandchildren in this car. I am told it is an actual sensor in the cushion of the seat. My vehicle is under 5 years old. Something has to be done.

Manufacturer: BUICK
Mfg Campaign: 11501135
Notice Date: Jan 10, 2023
Recall Date: Jan 10, 2023
General Motors, Llc
Campaign: 11497139 Other
Dec 12, 2022
Defect Description:

AIR BAGS

Potential Consequences:

previous airbag recall, but not including my VIN. However, my airbag light is on and malfunctioning. It will cost $200 to just diagnose the repair and no idea what the cost to fix this saftey issue on a car that is only 5 years old. Please help!

Corrective Action:

previous airbag recall, but not including my VIN. However, my airbag light is on and malfunctioning. It will cost $200 to just diagnose the repair and no idea what the cost to fix this saftey issue on a car that is only 5 years old. Please help!

Additional Notes:

previous airbag recall, but not including my VIN. However, my airbag light is on and malfunctioning. It will cost $200 to just diagnose the repair and no idea what the cost to fix this saftey issue on a car that is only 5 years old. Please help!

Manufacturer: BUICK
Mfg Campaign: 11497139
Notice Date: Dec 12, 2022
Recall Date: Dec 12, 2022
General Motors, Llc
Campaign: 11472397 Other
Jul 5, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Feel like the car is loosing drive/power and not accelerating. I was driving and the engine light started flashing. No power to go up the hill, it could have gone backwards. Car does not accelerate made a whirring noise when it was turned off. Dangerous situation. Service Bulletin #N212338400

Corrective Action:

Feel like the car is loosing drive/power and not accelerating. I was driving and the engine light started flashing. No power to go up the hill, it could have gone backwards. Car does not accelerate made a whirring noise when it was turned off. Dangerous situation. Service Bulletin #N212338400

Additional Notes:

Feel like the car is loosing drive/power and not accelerating. I was driving and the engine light started flashing. No power to go up the hill, it could have gone backwards. Car does not accelerate made a whirring noise when it was turned off. Dangerous situation. Service Bulletin #N212338400

Manufacturer: BUICK
Mfg Campaign: 11472397
Notice Date: Jul 5, 2022
Recall Date: Jul 5, 2022
General Motors, Llc
Campaign: 11472397 Other
Jul 5, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Feel like the car is loosing drive/power and not accelerating. I was driving and the engine light started flashing. No power to go up the hill, it could have gone backwards. Car does not accelerate made a whirring noise when it was turned off. Dangerous situation. Service Bulletin #N212338400

Corrective Action:

Feel like the car is loosing drive/power and not accelerating. I was driving and the engine light started flashing. No power to go up the hill, it could have gone backwards. Car does not accelerate made a whirring noise when it was turned off. Dangerous situation. Service Bulletin #N212338400

Additional Notes:

Feel like the car is loosing drive/power and not accelerating. I was driving and the engine light started flashing. No power to go up the hill, it could have gone backwards. Car does not accelerate made a whirring noise when it was turned off. Dangerous situation. Service Bulletin #N212338400

Manufacturer: BUICK
Mfg Campaign: 11472397
Notice Date: Jul 5, 2022
Recall Date: Jul 5, 2022

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury