Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
89 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
turbocharger failures, which can result in reduced acceleration, power loss causing problems while trying to merge onto traffic and also in hill climbing. My understanding this is a common problem with the Buick Encore and has not been recalled. My garage said they have repaired a "ton" of these turbo in Buick Encores. Why no recall???
Corrective Action:
turbocharger failures, which can result in reduced acceleration, power loss causing problems while trying to merge onto traffic and also in hill climbing. My understanding this is a common problem with the Buick Encore and has not been recalled. My garage said they have repaired a "ton" of these turbo in Buick Encores. Why no recall???
Additional Notes:
turbocharger failures, which can result in reduced acceleration, power loss causing problems while trying to merge onto traffic and also in hill climbing. My understanding this is a common problem with the Buick Encore and has not been recalled. My garage said they have repaired a "ton" of these turbo in Buick Encores. Why no recall???
Mfg Campaign: 11676117
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated that while her daughter was driving approximately 55 MPH, the vehicle was shaking and jerking abnormally. The contact stated her daughter reported there were several unknown warning lights illuminated on the instrument cluster. The driver exited the highway and pulled over and turned off the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and the engine needed to be disassembled. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated that while her daughter was driving approximately 55 MPH, the vehicle was shaking and jerking abnormally. The contact stated her daughter reported there were several unknown warning lights illuminated on the instrument cluster. The driver exited the highway and pulled over and turned off the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and the engine needed to be disassembled. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated that while her daughter was driving approximately 55 MPH, the vehicle was shaking and jerking abnormally. The contact stated her daughter reported there were several unknown warning lights illuminated on the instrument cluster. The driver exited the highway and pulled over and turned off the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and the engine needed to be disassembled. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
Mfg Campaign: 11675136
Recall Date: Jul 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev hard and not stop as well as stall intermittently.
Corrective Action:
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev hard and not stop as well as stall intermittently.
Additional Notes:
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev hard and not stop as well as stall intermittently.
Mfg Campaign: 11664937
Recall Date: Jun 4, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev hard and not stop as well as stall intermittently.
Corrective Action:
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev hard and not stop as well as stall intermittently.
Additional Notes:
My daughter owns a 2019 Buick Encore and the check engine light keeps going on. She took her car to the dealer and was told that it needed a Turbo Bypass Valve and Solenoid valve. The car is just a few months within the 10 year powertrain warranty and the dealer refused to cover as defect. She drives on the freeway 45 minutes to/from work and this is a serious issue that causes the engine to rev hard and not stop as well as stall intermittently.
Mfg Campaign: 11664937
Recall Date: Jun 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
They sold me a car and 2 days later the check engine light came on I fixed it then a second time it came on I fixed again then a third time it came on I fixed it again now this is the 4th time that this light has come on and I called up there they tell me well we can see about putting you in another car. I go up there today and they tell me well the loan place you chose won’t do it because what’s on my credit so I ask if they can fix it for free because I can’t afford to pay 500$ 9’ car note and 500$ for car Insurance they said it’s nothing they could do to help me I asked for a manger Chelsea , she walked passed me 3 times and one of the times was to go smoke a cigarette didn’t even try to aknowlege me until I called my salesmen Veronica too say she walked passed me 3 times and didn’t say anything I don’t appreciate im working hard to try and pay for this car and. I felt as if no one cares I feel as if I was sold a lemon and they continue to say well we didn’t sale you a lemon how would you know if it’s a lemon or not prior to buying know one knows that
Corrective Action:
They sold me a car and 2 days later the check engine light came on I fixed it then a second time it came on I fixed again then a third time it came on I fixed it again now this is the 4th time that this light has come on and I called up there they tell me well we can see about putting you in another car. I go up there today and they tell me well the loan place you chose won’t do it because what’s on my credit so I ask if they can fix it for free because I can’t afford to pay 500$ 9’ car note and 500$ for car Insurance they said it’s nothing they could do to help me I asked for a manger Chelsea , she walked passed me 3 times and one of the times was to go smoke a cigarette didn’t even try to aknowlege me until I called my salesmen Veronica too say she walked passed me 3 times and didn’t say anything I don’t appreciate im working hard to try and pay for this car and. I felt as if no one cares I feel as if I was sold a lemon and they continue to say well we didn’t sale you a lemon how would you know if it’s a lemon or not prior to buying know one knows that
Additional Notes:
They sold me a car and 2 days later the check engine light came on I fixed it then a second time it came on I fixed again then a third time it came on I fixed it again now this is the 4th time that this light has come on and I called up there they tell me well we can see about putting you in another car. I go up there today and they tell me well the loan place you chose won’t do it because what’s on my credit so I ask if they can fix it for free because I can’t afford to pay 500$ 9’ car note and 500$ for car Insurance they said it’s nothing they could do to help me I asked for a manger Chelsea , she walked passed me 3 times and one of the times was to go smoke a cigarette didn’t even try to aknowlege me until I called my salesmen Veronica too say she walked passed me 3 times and didn’t say anything I don’t appreciate im working hard to try and pay for this car and. I felt as if no one cares I feel as if I was sold a lemon and they continue to say well we didn’t sale you a lemon how would you know if it’s a lemon or not prior to buying know one knows that
Mfg Campaign: 11663741
Recall Date: May 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
They sold me a car and 2 days later the check engine light came on I fixed it then a second time it came on I fixed again then a third time it came on I fixed it again now this is the 4th time that this light has come on and I called up there they tell me well we can see about putting you in another car. I go up there today and they tell me well the loan place you chose won’t do it because what’s on my credit so I ask if they can fix it for free because I can’t afford to pay 500$ 9’ car note and 500$ for car Insurance they said it’s nothing they could do to help me I asked for a manger Chelsea , she walked passed me 3 times and one of the times was to go smoke a cigarette didn’t even try to aknowlege me until I called my salesmen Veronica too say she walked passed me 3 times and didn’t say anything I don’t appreciate im working hard to try and pay for this car and. I felt as if no one cares I feel as if I was sold a lemon and they continue to say well we didn’t sale you a lemon how would you know if it’s a lemon or not prior to buying know one knows that
Corrective Action:
They sold me a car and 2 days later the check engine light came on I fixed it then a second time it came on I fixed again then a third time it came on I fixed it again now this is the 4th time that this light has come on and I called up there they tell me well we can see about putting you in another car. I go up there today and they tell me well the loan place you chose won’t do it because what’s on my credit so I ask if they can fix it for free because I can’t afford to pay 500$ 9’ car note and 500$ for car Insurance they said it’s nothing they could do to help me I asked for a manger Chelsea , she walked passed me 3 times and one of the times was to go smoke a cigarette didn’t even try to aknowlege me until I called my salesmen Veronica too say she walked passed me 3 times and didn’t say anything I don’t appreciate im working hard to try and pay for this car and. I felt as if no one cares I feel as if I was sold a lemon and they continue to say well we didn’t sale you a lemon how would you know if it’s a lemon or not prior to buying know one knows that
Additional Notes:
They sold me a car and 2 days later the check engine light came on I fixed it then a second time it came on I fixed again then a third time it came on I fixed it again now this is the 4th time that this light has come on and I called up there they tell me well we can see about putting you in another car. I go up there today and they tell me well the loan place you chose won’t do it because what’s on my credit so I ask if they can fix it for free because I can’t afford to pay 500$ 9’ car note and 500$ for car Insurance they said it’s nothing they could do to help me I asked for a manger Chelsea , she walked passed me 3 times and one of the times was to go smoke a cigarette didn’t even try to aknowlege me until I called my salesmen Veronica too say she walked passed me 3 times and didn’t say anything I don’t appreciate im working hard to try and pay for this car and. I felt as if no one cares I feel as if I was sold a lemon and they continue to say well we didn’t sale you a lemon how would you know if it’s a lemon or not prior to buying know one knows that
Mfg Campaign: 11663741
Recall Date: May 29, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated that while attempting to accelerate from a stoplight, the engine revved up before accelerating. While the vehicle was accelerating, the check engine warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the wastegate for the turbocharger was stuck, causing the turbocharger to fail. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact became aware of a TSB for 2017-2018 Buick Encore vehicles under TSB Number: N232395330; but the 2019 Buick Encore was not included. The manufacturer was not informed of the failure. The failure mileage was 68,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated that while attempting to accelerate from a stoplight, the engine revved up before accelerating. While the vehicle was accelerating, the check engine warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the wastegate for the turbocharger was stuck, causing the turbocharger to fail. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact became aware of a TSB for 2017-2018 Buick Encore vehicles under TSB Number: N232395330; but the 2019 Buick Encore was not included. The manufacturer was not informed of the failure. The failure mileage was 68,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated that while attempting to accelerate from a stoplight, the engine revved up before accelerating. While the vehicle was accelerating, the check engine warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the wastegate for the turbocharger was stuck, causing the turbocharger to fail. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact became aware of a TSB for 2017-2018 Buick Encore vehicles under TSB Number: N232395330; but the 2019 Buick Encore was not included. The manufacturer was not informed of the failure. The failure mileage was 68,000. The VIN was not available.
Mfg Campaign: 11650579
Recall Date: Mar 25, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated while driving 65 MPH on the highway, the vehicle started to lose motive power, started jerking back and forth, and there was white smoke coming from the tailpipe. The contact attempted to depress the accelerator pedal; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact merged to the side of the road before driving to the residence. The vehicle was driven to an independent mechanic where it was diagnosed with turbocharger failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated while driving 65 MPH on the highway, the vehicle started to lose motive power, started jerking back and forth, and there was white smoke coming from the tailpipe. The contact attempted to depress the accelerator pedal; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact merged to the side of the road before driving to the residence. The vehicle was driven to an independent mechanic where it was diagnosed with turbocharger failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated while driving 65 MPH on the highway, the vehicle started to lose motive power, started jerking back and forth, and there was white smoke coming from the tailpipe. The contact attempted to depress the accelerator pedal; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact merged to the side of the road before driving to the residence. The vehicle was driven to an independent mechanic where it was diagnosed with turbocharger failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
Mfg Campaign: 11641383
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My engine light came on. The repair shop said I have to replace the fuel pump control module and that it is a known issue with Buick. I was advised not to drive the car. I am concerned that I could have been out and the car could have broken down. The car doesn’t even have 50,000 miles on it. This should not happen.
Corrective Action:
My engine light came on. The repair shop said I have to replace the fuel pump control module and that it is a known issue with Buick. I was advised not to drive the car. I am concerned that I could have been out and the car could have broken down. The car doesn’t even have 50,000 miles on it. This should not happen.
Additional Notes:
My engine light came on. The repair shop said I have to replace the fuel pump control module and that it is a known issue with Buick. I was advised not to drive the car. I am concerned that I could have been out and the car could have broken down. The car doesn’t even have 50,000 miles on it. This should not happen.
Mfg Campaign: 11640581
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My engine light came on. The repair shop said I have to replace the fuel pump control module and that it is a known issue with Buick. I was advised not to drive the car. I am concerned that I could have been out and the car could have broken down. The car doesn’t even have 50,000 miles on it. This should not happen.
Corrective Action:
My engine light came on. The repair shop said I have to replace the fuel pump control module and that it is a known issue with Buick. I was advised not to drive the car. I am concerned that I could have been out and the car could have broken down. The car doesn’t even have 50,000 miles on it. This should not happen.
Additional Notes:
My engine light came on. The repair shop said I have to replace the fuel pump control module and that it is a known issue with Buick. I was advised not to drive the car. I am concerned that I could have been out and the car could have broken down. The car doesn’t even have 50,000 miles on it. This should not happen.
Mfg Campaign: 11640581
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Dealership has been notified multiple times with no results or repairs given to customer
Corrective Action:
Dealership has been notified multiple times with no results or repairs given to customer
Additional Notes:
Dealership has been notified multiple times with no results or repairs given to customer
Mfg Campaign: 11637933
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Dealership has been notified multiple times with no results or repairs given to customer
Corrective Action:
Dealership has been notified multiple times with no results or repairs given to customer
Additional Notes:
Dealership has been notified multiple times with no results or repairs given to customer
Mfg Campaign: 11637933
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated that while driving at 20-25 MPH, the vehicle was suddenly rear-ended when the other vehicle failed to stop at a stop sign. As a result, the vehicle spun around and hit the curb, and a stop sign where it came to a stop. The driver-side and passenger-side air bags did not deploy. After the impact, the contact received a notice on her phone that there was a problem with the air bag. The vehicle failed to restart after the crash. The contact went to the Urgent care clinic and was transported to the Hospital via ambulance. The contact suffered injuries to her neck. The contact's passenger was injured and waiting for a medical diagnosis. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated that while driving at 20-25 MPH, the vehicle was suddenly rear-ended when the other vehicle failed to stop at a stop sign. As a result, the vehicle spun around and hit the curb, and a stop sign where it came to a stop. The driver-side and passenger-side air bags did not deploy. After the impact, the contact received a notice on her phone that there was a problem with the air bag. The vehicle failed to restart after the crash. The contact went to the Urgent care clinic and was transported to the Hospital via ambulance. The contact suffered injuries to her neck. The contact's passenger was injured and waiting for a medical diagnosis. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated that while driving at 20-25 MPH, the vehicle was suddenly rear-ended when the other vehicle failed to stop at a stop sign. As a result, the vehicle spun around and hit the curb, and a stop sign where it came to a stop. The driver-side and passenger-side air bags did not deploy. After the impact, the contact received a notice on her phone that there was a problem with the air bag. The vehicle failed to restart after the crash. The contact went to the Urgent care clinic and was transported to the Hospital via ambulance. The contact suffered injuries to her neck. The contact's passenger was injured and waiting for a medical diagnosis. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11633125
Recall Date: Dec 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with fuel pump and thermostat failure. The contact was informed that the fuel pump and thermostat needed to be replaced. The vehicle was repaired. The contact stated that the failure had recurred. The contact stated while driving at an undisclosed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with fuel pump and thermostat failure. The contact was informed that the fuel pump and thermostat needed to be replaced. The vehicle was repaired. The contact stated that the failure had recurred. The contact stated while driving at an undisclosed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with fuel pump and thermostat failure. The contact was informed that the fuel pump and thermostat needed to be replaced. The vehicle was repaired. The contact stated that the failure had recurred. The contact stated while driving at an undisclosed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11610904
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Corrective Action:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Additional Notes:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Mfg Campaign: 11609546
Recall Date: Aug 19, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Corrective Action:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Additional Notes:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Mfg Campaign: 11609546
Recall Date: Aug 19, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Corrective Action:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Additional Notes:
Transmission whirring, vehicle is skipping while driving, gear/rpm not downshifting after acceleration
Mfg Campaign: 11609546
Recall Date: Aug 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I've only had the car for under a month and twice this has happened. When I came to a stop, the start/stop system was activated (engine shuts off) and I put the car in P (parked). Then when I placed it into reverse and released the brake which started the engine, there was a huge jolt/jerk/buck. This happened twice and as far as I know this these are the only times I've committed this specific sequence of events.
Corrective Action:
I've only had the car for under a month and twice this has happened. When I came to a stop, the start/stop system was activated (engine shuts off) and I put the car in P (parked). Then when I placed it into reverse and released the brake which started the engine, there was a huge jolt/jerk/buck. This happened twice and as far as I know this these are the only times I've committed this specific sequence of events.
Additional Notes:
I've only had the car for under a month and twice this has happened. When I came to a stop, the start/stop system was activated (engine shuts off) and I put the car in P (parked). Then when I placed it into reverse and released the brake which started the engine, there was a huge jolt/jerk/buck. This happened twice and as far as I know this these are the only times I've committed this specific sequence of events.
Mfg Campaign: 11597354
Recall Date: Jun 27, 2024
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The full type of this tire is Continental ContiProContact P215/55 R18 94H Also DOT is IP5 OF8PAO 5323. Note there are two letter "O". Either one or both of those could be the number 0. I cannot tell the difference on my tire. When I was driving in a parking lot I heard a loud noise and did not know what it was. I did not think to look at my instrumental panel so I drove around a half mile home. Then I noticed the TPMs warning and saw that the tire was completely flat. I saw sidewall damage that look like something cut into my side wall or perhaps that was the blowout. It was cut about a half inch or inch long in the outside sidewall of the tire. The tire only had about 821 miles on it. I check the pressure consistently and it always was the proper pressure as specified by the vehicle door jamb. Also my vehicle shows me the exact tire pressure when on the instrument panel. I checked it the morning before the blowout happened and the tire pressures were fine. Also I look at my tire pressure almost every time I drive (about every day) using the tire pressure indication on my instrument panel. I never hit any potholes or any curbs. The tire looked normal and felt fine when I was driving on it (until the blowout of course). Also according to the DOT it was manufactured late 2023 so it does not sound like dry rot. This seems like it could either be a manufacturing defect or installation defect of some sort. A blowout obviously is a safety risk since this could have happened on a busy highway. Luckily I got home safely. When I brought it in to the dealer for repair they thought maybe something hit the tire from the outside. I believe the dealer got rid of the tire so it would not be available for inspection. No warning before the failure occurred.
Corrective Action:
The full type of this tire is Continental ContiProContact P215/55 R18 94H Also DOT is IP5 OF8PAO 5323. Note there are two letter "O". Either one or both of those could be the number 0. I cannot tell the difference on my tire. When I was driving in a parking lot I heard a loud noise and did not know what it was. I did not think to look at my instrumental panel so I drove around a half mile home. Then I noticed the TPMs warning and saw that the tire was completely flat. I saw sidewall damage that look like something cut into my side wall or perhaps that was the blowout. It was cut about a half inch or inch long in the outside sidewall of the tire. The tire only had about 821 miles on it. I check the pressure consistently and it always was the proper pressure as specified by the vehicle door jamb. Also my vehicle shows me the exact tire pressure when on the instrument panel. I checked it the morning before the blowout happened and the tire pressures were fine. Also I look at my tire pressure almost every time I drive (about every day) using the tire pressure indication on my instrument panel. I never hit any potholes or any curbs. The tire looked normal and felt fine when I was driving on it (until the blowout of course). Also according to the DOT it was manufactured late 2023 so it does not sound like dry rot. This seems like it could either be a manufacturing defect or installation defect of some sort. A blowout obviously is a safety risk since this could have happened on a busy highway. Luckily I got home safely. When I brought it in to the dealer for repair they thought maybe something hit the tire from the outside. I believe the dealer got rid of the tire so it would not be available for inspection. No warning before the failure occurred.
Additional Notes:
The full type of this tire is Continental ContiProContact P215/55 R18 94H Also DOT is IP5 OF8PAO 5323. Note there are two letter "O". Either one or both of those could be the number 0. I cannot tell the difference on my tire. When I was driving in a parking lot I heard a loud noise and did not know what it was. I did not think to look at my instrumental panel so I drove around a half mile home. Then I noticed the TPMs warning and saw that the tire was completely flat. I saw sidewall damage that look like something cut into my side wall or perhaps that was the blowout. It was cut about a half inch or inch long in the outside sidewall of the tire. The tire only had about 821 miles on it. I check the pressure consistently and it always was the proper pressure as specified by the vehicle door jamb. Also my vehicle shows me the exact tire pressure when on the instrument panel. I checked it the morning before the blowout happened and the tire pressures were fine. Also I look at my tire pressure almost every time I drive (about every day) using the tire pressure indication on my instrument panel. I never hit any potholes or any curbs. The tire looked normal and felt fine when I was driving on it (until the blowout of course). Also according to the DOT it was manufactured late 2023 so it does not sound like dry rot. This seems like it could either be a manufacturing defect or installation defect of some sort. A blowout obviously is a safety risk since this could have happened on a busy highway. Luckily I got home safely. When I brought it in to the dealer for repair they thought maybe something hit the tire from the outside. I believe the dealer got rid of the tire so it would not be available for inspection. No warning before the failure occurred.
Mfg Campaign: 11586927
Recall Date: May 4, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
my car engine did not shut off i had to call on star to assist turn off my engine. there is problem with ANTI theft system and cruise control. i had to press cruise button numberous time to shut it off. on start customer advice me to take it to dealer to take look. they did on board diagnosit test they found these code
Corrective Action:
my car engine did not shut off i had to call on star to assist turn off my engine. there is problem with ANTI theft system and cruise control. i had to press cruise button numberous time to shut it off. on start customer advice me to take it to dealer to take look. they did on board diagnosit test they found these code
Additional Notes:
my car engine did not shut off i had to call on star to assist turn off my engine. there is problem with ANTI theft system and cruise control. i had to press cruise button numberous time to shut it off. on start customer advice me to take it to dealer to take look. they did on board diagnosit test they found these code
Mfg Campaign: 11584728
Recall Date: Apr 23, 2024
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