Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
89 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
Corrective Action:
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
Additional Notes:
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
Mfg Campaign: 11518939
Recall Date: Apr 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
Corrective Action:
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
Additional Notes:
On six occasions the vehicle stalled in moving traffic. The car had to be stopped, placed in park and restarted. Buick Service repair in Johnston, Rhode Island cannot repair. The car has been taken to them 6 times with no resolution.
Mfg Campaign: 11518939
Recall Date: Apr 25, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated while driving at approximately 55 MPH, the power steering failed to function as needed. The contact pulled off the roadway into a parking lot, placed the vehicle in park, turned off, and restarted the vehicle. The contact stated that the power steering resumed normal functionality. The contact stated that the power steering warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure had occurred only once. The manufacturer had been informed of the failure. The failure mileage was approximately 45,500. The VIN was not available.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated while driving at approximately 55 MPH, the power steering failed to function as needed. The contact pulled off the roadway into a parking lot, placed the vehicle in park, turned off, and restarted the vehicle. The contact stated that the power steering resumed normal functionality. The contact stated that the power steering warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure had occurred only once. The manufacturer had been informed of the failure. The failure mileage was approximately 45,500. The VIN was not available.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated while driving at approximately 55 MPH, the power steering failed to function as needed. The contact pulled off the roadway into a parking lot, placed the vehicle in park, turned off, and restarted the vehicle. The contact stated that the power steering resumed normal functionality. The contact stated that the power steering warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact stated that the failure had occurred only once. The manufacturer had been informed of the failure. The failure mileage was approximately 45,500. The VIN was not available.
Mfg Campaign: 11506642
Recall Date: Feb 10, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Corrective Action:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Additional Notes:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Mfg Campaign: 11506412
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Corrective Action:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Additional Notes:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Mfg Campaign: 11506412
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Corrective Action:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Additional Notes:
Right Rear Wheel locked up (froze) while operating vehicle in cold conditions (mid 20's) - brake caliper froze - ruined rear tire
Mfg Campaign: 11506412
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Corrective Action:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Additional Notes:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Mfg Campaign: 11504755
Recall Date: Jan 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Corrective Action:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Additional Notes:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Mfg Campaign: 11504755
Recall Date: Jan 31, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Corrective Action:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Additional Notes:
I got my car from Buick of Long Island City I was giving the wrong key mess up battery the car will not start and I crashed
Mfg Campaign: 11504755
Recall Date: Jan 31, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
For no apparent reason my air bag sensor light comes on intermittently while driving.
Corrective Action:
For no apparent reason my air bag sensor light comes on intermittently while driving.
Additional Notes:
For no apparent reason my air bag sensor light comes on intermittently while driving.
Mfg Campaign: 11500092
Recall Date: Jan 4, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
10/26/2022 Dealer inspection of vehicle brake system. Owner concerned with pulsing sensation at higher speeds when braking. Dealer discovered 'uneven pad wear on front axle and rear rotors worn and have excessive thickness variation.' Dealer 'recommends front and rear brake job.' Vehicle has 23,600 miles. Brakes are wearing excessively for low mileage. Dealer verbally recommended future inspection of brake system at intervals of 15,000 miles. Vehicle has been owned for 40 months. Outside of warranty by 3 months. Average of 7900 miles driving per year.
Corrective Action:
10/26/2022 Dealer inspection of vehicle brake system. Owner concerned with pulsing sensation at higher speeds when braking. Dealer discovered 'uneven pad wear on front axle and rear rotors worn and have excessive thickness variation.' Dealer 'recommends front and rear brake job.' Vehicle has 23,600 miles. Brakes are wearing excessively for low mileage. Dealer verbally recommended future inspection of brake system at intervals of 15,000 miles. Vehicle has been owned for 40 months. Outside of warranty by 3 months. Average of 7900 miles driving per year.
Additional Notes:
10/26/2022 Dealer inspection of vehicle brake system. Owner concerned with pulsing sensation at higher speeds when braking. Dealer discovered 'uneven pad wear on front axle and rear rotors worn and have excessive thickness variation.' Dealer 'recommends front and rear brake job.' Vehicle has 23,600 miles. Brakes are wearing excessively for low mileage. Dealer verbally recommended future inspection of brake system at intervals of 15,000 miles. Vehicle has been owned for 40 months. Outside of warranty by 3 months. Average of 7900 miles driving per year.
Mfg Campaign: 11491100
Recall Date: Oct 27, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Corrective Action:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Additional Notes:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Mfg Campaign: 11486786
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Corrective Action:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Additional Notes:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Mfg Campaign: 11486786
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Corrective Action:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Additional Notes:
At approximately 1130am, pulling into parking space in a parking lot at very low speed, 50% of vehicle was in the parking space, when suddenly the car accelerated forward. This resulted in my vehicle jumping over a safety curb and crashing into a building resulting in damage to my vehicle.
Mfg Campaign: 11486786
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I pulled into a parking space at docs office, my car suddenly lurched forward very fast, over the curb and into rocks. I had foot on brake and put in reverse, only to have it reverse very fast and hit a parked car! I was shocked! It had a mind of its own! This has never happened before. I do recall that sometimes when I back out of garage at home, I keep foot on brake and it seems like it wants to “go”. I read on a website that another Encore had very similar incident as mine. My son found online “Transmission slipping” problems with Buicks. I am so thankful no one was walking in the parking lot at the time it happened. Problem has not been reproduced.. police officer didn’t know if there was any recalls for this either. I put a claim in with State Farm and they recommended an auto shop to go to, a few blocks from my condo. I went today (Carstar auto) and they looked at damage. They are trying to order parts for it. He said I can drive it, but honestly, I am afraid this will happen again. I have to go to work, so I’m hoping this doesn’t happen again. I don’t know what to do. The only warning I had on dashboard was to replace the battery in my key fob. I went to O’Reilly’s Auto Store and bought battery and My friends adult son replaced it for me. Most damage is to rear. Some in front underneath I can’t see. Man at Carstar auto saw it.
Corrective Action:
When I pulled into a parking space at docs office, my car suddenly lurched forward very fast, over the curb and into rocks. I had foot on brake and put in reverse, only to have it reverse very fast and hit a parked car! I was shocked! It had a mind of its own! This has never happened before. I do recall that sometimes when I back out of garage at home, I keep foot on brake and it seems like it wants to “go”. I read on a website that another Encore had very similar incident as mine. My son found online “Transmission slipping” problems with Buicks. I am so thankful no one was walking in the parking lot at the time it happened. Problem has not been reproduced.. police officer didn’t know if there was any recalls for this either. I put a claim in with State Farm and they recommended an auto shop to go to, a few blocks from my condo. I went today (Carstar auto) and they looked at damage. They are trying to order parts for it. He said I can drive it, but honestly, I am afraid this will happen again. I have to go to work, so I’m hoping this doesn’t happen again. I don’t know what to do. The only warning I had on dashboard was to replace the battery in my key fob. I went to O’Reilly’s Auto Store and bought battery and My friends adult son replaced it for me. Most damage is to rear. Some in front underneath I can’t see. Man at Carstar auto saw it.
Additional Notes:
When I pulled into a parking space at docs office, my car suddenly lurched forward very fast, over the curb and into rocks. I had foot on brake and put in reverse, only to have it reverse very fast and hit a parked car! I was shocked! It had a mind of its own! This has never happened before. I do recall that sometimes when I back out of garage at home, I keep foot on brake and it seems like it wants to “go”. I read on a website that another Encore had very similar incident as mine. My son found online “Transmission slipping” problems with Buicks. I am so thankful no one was walking in the parking lot at the time it happened. Problem has not been reproduced.. police officer didn’t know if there was any recalls for this either. I put a claim in with State Farm and they recommended an auto shop to go to, a few blocks from my condo. I went today (Carstar auto) and they looked at damage. They are trying to order parts for it. He said I can drive it, but honestly, I am afraid this will happen again. I have to go to work, so I’m hoping this doesn’t happen again. I don’t know what to do. The only warning I had on dashboard was to replace the battery in my key fob. I went to O’Reilly’s Auto Store and bought battery and My friends adult son replaced it for me. Most damage is to rear. Some in front underneath I can’t see. Man at Carstar auto saw it.
Mfg Campaign: 11472028
Recall Date: Jul 1, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This auto has 34,000 on it. The problem is sudden acceleration. This would be the third time this happen for this auto. If there are any questions that you might have my email address is [XXX]. Best Regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
This auto has 34,000 on it. The problem is sudden acceleration. This would be the third time this happen for this auto. If there are any questions that you might have my email address is [XXX]. Best Regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
This auto has 34,000 on it. The problem is sudden acceleration. This would be the third time this happen for this auto. If there are any questions that you might have my email address is [XXX]. Best Regards! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11464267
Recall Date: May 11, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
the intermittent windshield wiper does not function. it has been inspected and no root cause has been found. the dealer is aware and has changed the sensor without success, this has been ongoing for 5 months. multiple trips to the dealer without resolution. no warning lamps or messages.
Corrective Action:
the intermittent windshield wiper does not function. it has been inspected and no root cause has been found. the dealer is aware and has changed the sensor without success, this has been ongoing for 5 months. multiple trips to the dealer without resolution. no warning lamps or messages.
Additional Notes:
the intermittent windshield wiper does not function. it has been inspected and no root cause has been found. the dealer is aware and has changed the sensor without success, this has been ongoing for 5 months. multiple trips to the dealer without resolution. no warning lamps or messages.
Mfg Campaign: 11459594
Recall Date: Apr 4, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated while the vehicle was in the park with the engine running, the contact felt a bump from the vehicle and the vehicle began to slowly move forward. The contact depressed on the brake pedal very hard for the vehicle to stop. The contact stated that the failure recurred several times afterward. The vehicle was taken to the local dealer who diagnosed that the cogwheel in the transmission had failed and the transmission failed to lock in place while parked. The dealer informed the contact that there was no fix for the failure. The contact was informed that the repair part was the same part that was already installed in the vehicle and could cause another failure in the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was approximately 39,000.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated while the vehicle was in the park with the engine running, the contact felt a bump from the vehicle and the vehicle began to slowly move forward. The contact depressed on the brake pedal very hard for the vehicle to stop. The contact stated that the failure recurred several times afterward. The vehicle was taken to the local dealer who diagnosed that the cogwheel in the transmission had failed and the transmission failed to lock in place while parked. The dealer informed the contact that there was no fix for the failure. The contact was informed that the repair part was the same part that was already installed in the vehicle and could cause another failure in the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was approximately 39,000.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated while the vehicle was in the park with the engine running, the contact felt a bump from the vehicle and the vehicle began to slowly move forward. The contact depressed on the brake pedal very hard for the vehicle to stop. The contact stated that the failure recurred several times afterward. The vehicle was taken to the local dealer who diagnosed that the cogwheel in the transmission had failed and the transmission failed to lock in place while parked. The dealer informed the contact that there was no fix for the failure. The contact was informed that the repair part was the same part that was already installed in the vehicle and could cause another failure in the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was approximately 39,000.
Mfg Campaign: 11437372
Recall Date: Oct 19, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield wipers stop and or turn on intermittently. They have stopped in the middle of a rainstorm on more than one occasion and they have turned on while just driving normally without any of the controls being touched. 2. How was your safety or the safety of others put at risk? My safety is put at risk anytime I am driving my vehicle in the rain (it rains heavily and a lot where I live). My visibility has been suddenly reduced to zero during highway travel requiring me to put on my hazard lights and attempt to pull off to the side of the road if I dare to try crossing lanes without being able to see. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? On Friday 24 Sep 2021 the car will be inspected by a certified Buick mechanic. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or any other symptoms present, however, the audio on the right side of the car has stopped working but I am not sure if they issues are related.
Corrective Action:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield wipers stop and or turn on intermittently. They have stopped in the middle of a rainstorm on more than one occasion and they have turned on while just driving normally without any of the controls being touched. 2. How was your safety or the safety of others put at risk? My safety is put at risk anytime I am driving my vehicle in the rain (it rains heavily and a lot where I live). My visibility has been suddenly reduced to zero during highway travel requiring me to put on my hazard lights and attempt to pull off to the side of the road if I dare to try crossing lanes without being able to see. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? On Friday 24 Sep 2021 the car will be inspected by a certified Buick mechanic. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or any other symptoms present, however, the audio on the right side of the car has stopped working but I am not sure if they issues are related.
Additional Notes:
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield wipers stop and or turn on intermittently. They have stopped in the middle of a rainstorm on more than one occasion and they have turned on while just driving normally without any of the controls being touched. 2. How was your safety or the safety of others put at risk? My safety is put at risk anytime I am driving my vehicle in the rain (it rains heavily and a lot where I live). My visibility has been suddenly reduced to zero during highway travel requiring me to put on my hazard lights and attempt to pull off to the side of the road if I dare to try crossing lanes without being able to see. 3. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? On Friday 24 Sep 2021 the car will be inspected by a certified Buick mechanic. 4. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or any other symptoms present, however, the audio on the right side of the car has stopped working but I am not sure if they issues are related.
Mfg Campaign: 11433604
Recall Date: Sep 20, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Buick Encore. The contact stated while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact also stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle driven and towed to several different dealers however, the mechanic was unable to determine the cause of the failure. The engine was replaced however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 20V668000 (Power Train) which he linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 60. Consumer stated vehicle was in an accident and could not engage the brakes at the time.
Corrective Action:
The contact owns a 2019 Buick Encore. The contact stated while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact also stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle driven and towed to several different dealers however, the mechanic was unable to determine the cause of the failure. The engine was replaced however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 20V668000 (Power Train) which he linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 60. Consumer stated vehicle was in an accident and could not engage the brakes at the time.
Additional Notes:
The contact owns a 2019 Buick Encore. The contact stated while driving at various speeds, the vehicle loss motive power and stalled with the check engine warning light illuminated. The contact also stated that the vehicle failed to start-up after several attempts with the check engine warning light illuminated. The vehicle driven and towed to several different dealers however, the mechanic was unable to determine the cause of the failure. The engine was replaced however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 20V668000 (Power Train) which he linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 60. Consumer stated vehicle was in an accident and could not engage the brakes at the time.
Mfg Campaign: 11423574
Recall Date: Jul 6, 2021
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