Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Buick Regal Vehicles manufactured August 30, 2015, to February 12, 2016. The affected vehicles have a power-steering assist system that may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21510
Recall Date: Feb 24, 2016
Consumer Complaints
61 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418
Corrective Action:
The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418
Additional Notes:
The steering wheel locks up during turning making it difficult to control the vehicle during turn-this presented a major safety risk. The vehicle was taken to a Buick dealer service on two occasions. The dealer was not able to duplicate the issue. On the first occasion an error code of B101E was noted during diagnosis system check. (Service write-up attached) The same issue represented and is currently being serviced, though technical noted he was unable to reproduce the problem. Mileage when problem first noted was 59,418
Mfg Campaign: 11450421
Recall Date: Feb 4, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
Corrective Action:
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
Additional Notes:
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
Mfg Campaign: 11449512
Recall Date: Jan 31, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
Corrective Action:
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
Additional Notes:
When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.
Mfg Campaign: 11449512
Recall Date: Jan 31, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.
Corrective Action:
Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.
Additional Notes:
Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.
Mfg Campaign: 11449516
Recall Date: Jan 31, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.
Corrective Action:
Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.
Additional Notes:
Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.
Mfg Campaign: 11442752
Recall Date: Dec 5, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.
Corrective Action:
Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.
Additional Notes:
Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.
Mfg Campaign: 11442752
Recall Date: Dec 5, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2016 Buick Regal. The contact stated that moisture had entered the vehicle's headlight module which caused the headlights to dim while in operation. The contact had taken the vehicle to a dealer where he was given three options on how to repair the vehicle, all three options included him paying out of pocket for the repair which he declined. The manufacturer had been notified of the failure but the contact had yet to receive a callback. The vehicle was not repaired. The failure mileage was approximately 25,700.
Corrective Action:
The contact owns a 2016 Buick Regal. The contact stated that moisture had entered the vehicle's headlight module which caused the headlights to dim while in operation. The contact had taken the vehicle to a dealer where he was given three options on how to repair the vehicle, all three options included him paying out of pocket for the repair which he declined. The manufacturer had been notified of the failure but the contact had yet to receive a callback. The vehicle was not repaired. The failure mileage was approximately 25,700.
Additional Notes:
The contact owns a 2016 Buick Regal. The contact stated that moisture had entered the vehicle's headlight module which caused the headlights to dim while in operation. The contact had taken the vehicle to a dealer where he was given three options on how to repair the vehicle, all three options included him paying out of pocket for the repair which he declined. The manufacturer had been notified of the failure but the contact had yet to receive a callback. The vehicle was not repaired. The failure mileage was approximately 25,700.
Mfg Campaign: 11436396
Recall Date: Oct 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Corrective Action:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Additional Notes:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Mfg Campaign: 11430409
Recall Date: Aug 25, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Corrective Action:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Additional Notes:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Mfg Campaign: 11430409
Recall Date: Aug 25, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Corrective Action:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Additional Notes:
We purchased this vehicle in May 2016 and from the beginning had strange issues with the engine. It was in and out of the dealer with them trying to figure out the exact problem. They could not, so they contacted GM for approval for an engine replacement. We were concerned about going this route but were assured it would be taken care of for the life of the car. After the replacement in July 2016, the car seemed to be better but other weird issues arose. The engine always made a squealing noise that we were told was fine. We have done all required maintenance, recalls, and regular service. For the past 2 months, the car has had strange shifting issues. It was taken in to be looked at and nothing was found. The transmission received its' routine maintenance on schedule. It still was a problem and we were told to drive it until a code appeared. The car got progressively worse and had great difficulty shifting, which had us involved in a few close calls. Took it to a different dealer that also didn't find a problem. They said since there was no code, but seemed transmission related, they would drain it and replace the fluid. This also didn't work. We continued to drive the car and almost ended up stranded in the middle of the night while driving the freeway. The car became almost uncontrollable. We made it home. But, the following day while driving it to work, the car was jerking, stalled, and then lost the capability of reverse and neutral. We had to have it towed and a new transmission put in. We were told by the dealer that there was an explosion in the transmission, and we were lucky we were somewhere safe when the car died. It's very frustrating paying for a vehicle that didn't seem right from the beginning. We have put well over $6,500 in trying to repair a car that seems like it was never right in the first place. We have been fortunate that neither of us, or any of our children, have been hurt considering the major issues with our car.
Mfg Campaign: 11430409
Recall Date: Aug 25, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving and all of a sudden my power steering light came on telling me to drive with care. The wheel tightened up within seconds my abs lights on, no all wheel drive, stabilize for tracation went off. All safety equipment went hairwired. We looked up the part and found out that there was a recall on the steering power prior however everyone is telling us not for our car. I only had it for less than 3 years. The car was manufactured in Sept of 2015 which was part of the recall but they said it wasn't the style car. I had to have it towed back home. This seems like a serious problem for this vehicle and GM should fix this problem before someone gets hurt or worse.
Corrective Action:
I was driving and all of a sudden my power steering light came on telling me to drive with care. The wheel tightened up within seconds my abs lights on, no all wheel drive, stabilize for tracation went off. All safety equipment went hairwired. We looked up the part and found out that there was a recall on the steering power prior however everyone is telling us not for our car. I only had it for less than 3 years. The car was manufactured in Sept of 2015 which was part of the recall but they said it wasn't the style car. I had to have it towed back home. This seems like a serious problem for this vehicle and GM should fix this problem before someone gets hurt or worse.
Additional Notes:
I was driving and all of a sudden my power steering light came on telling me to drive with care. The wheel tightened up within seconds my abs lights on, no all wheel drive, stabilize for tracation went off. All safety equipment went hairwired. We looked up the part and found out that there was a recall on the steering power prior however everyone is telling us not for our car. I only had it for less than 3 years. The car was manufactured in Sept of 2015 which was part of the recall but they said it wasn't the style car. I had to have it towed back home. This seems like a serious problem for this vehicle and GM should fix this problem before someone gets hurt or worse.
Mfg Campaign: 11424096
Recall Date: Jul 9, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Drive with care service power steering
Corrective Action:
Drive with care service power steering
Additional Notes:
Drive with care service power steering
Mfg Campaign: 11420126
Recall Date: Jun 8, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased the buick regal new in Feb 2016. After about two years, it skid on a perfect road surface in a perfect weather, the traction control light and the engine light came on, but disappeared after 30 seconds or so. The problem was scary enough that I brought the car to a neighborhood dealership to see if there was any safety recall for that issue. There was none. The replaced a sensor or something to fix the problem. It has not happened again until two weeks ago. Exactly the same thing happened, skid briefly on a perfect road surface in a perfect weather condition, skid light and the engine light came on, but disappeared after a minute. I brought back the car to the dealership and asked them find the original record for fixing the problem. But, they insisted it was not the same issue, this time it was my old tires that caused the problem. I got all my tires and brakes replaced, but still experienced the same problem. Given severity of the safety hazard, now I am afraid to drive the car. I could easily been in an accident if there were more cars around during either of the skidding incidents. I am surprised there was no report from other car owners. I could not be the only one experienced this problem. Very serious safety hazard for sure.
Corrective Action:
I purchased the buick regal new in Feb 2016. After about two years, it skid on a perfect road surface in a perfect weather, the traction control light and the engine light came on, but disappeared after 30 seconds or so. The problem was scary enough that I brought the car to a neighborhood dealership to see if there was any safety recall for that issue. There was none. The replaced a sensor or something to fix the problem. It has not happened again until two weeks ago. Exactly the same thing happened, skid briefly on a perfect road surface in a perfect weather condition, skid light and the engine light came on, but disappeared after a minute. I brought back the car to the dealership and asked them find the original record for fixing the problem. But, they insisted it was not the same issue, this time it was my old tires that caused the problem. I got all my tires and brakes replaced, but still experienced the same problem. Given severity of the safety hazard, now I am afraid to drive the car. I could easily been in an accident if there were more cars around during either of the skidding incidents. I am surprised there was no report from other car owners. I could not be the only one experienced this problem. Very serious safety hazard for sure.
Additional Notes:
I purchased the buick regal new in Feb 2016. After about two years, it skid on a perfect road surface in a perfect weather, the traction control light and the engine light came on, but disappeared after 30 seconds or so. The problem was scary enough that I brought the car to a neighborhood dealership to see if there was any safety recall for that issue. There was none. The replaced a sensor or something to fix the problem. It has not happened again until two weeks ago. Exactly the same thing happened, skid briefly on a perfect road surface in a perfect weather condition, skid light and the engine light came on, but disappeared after a minute. I brought back the car to the dealership and asked them find the original record for fixing the problem. But, they insisted it was not the same issue, this time it was my old tires that caused the problem. I got all my tires and brakes replaced, but still experienced the same problem. Given severity of the safety hazard, now I am afraid to drive the car. I could easily been in an accident if there were more cars around during either of the skidding incidents. I am surprised there was no report from other car owners. I could not be the only one experienced this problem. Very serious safety hazard for sure.
Mfg Campaign: 11419524
Recall Date: Jun 3, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
ENGINE HAS A DEFECT THAT CAUSES A PIECE OF THE ENGINE TO BREAK OFF AND END UP IN THE OIL LINES, ENDS UP IN OIL PAN. THIS DEFECT CAUSES THE ENGINE TO FREEZE AND OWNER MUST REPLACE THE ENGINE. MY VEHICLE ONLY HAD 50K MILES AND I AM UNABLE TO DRIVE IT. I NOW NEED A BRAND NEW ENGINE AND BUICK KNOWS ABOUT DEFECT BUT WON'T ISSUE RECALL OR FIX THE DEFECT. I WAS DRIVING ON HIGHWAY WHEN ENGINE SHUT DOWN
Corrective Action:
ENGINE HAS A DEFECT THAT CAUSES A PIECE OF THE ENGINE TO BREAK OFF AND END UP IN THE OIL LINES, ENDS UP IN OIL PAN. THIS DEFECT CAUSES THE ENGINE TO FREEZE AND OWNER MUST REPLACE THE ENGINE. MY VEHICLE ONLY HAD 50K MILES AND I AM UNABLE TO DRIVE IT. I NOW NEED A BRAND NEW ENGINE AND BUICK KNOWS ABOUT DEFECT BUT WON'T ISSUE RECALL OR FIX THE DEFECT. I WAS DRIVING ON HIGHWAY WHEN ENGINE SHUT DOWN
Additional Notes:
ENGINE HAS A DEFECT THAT CAUSES A PIECE OF THE ENGINE TO BREAK OFF AND END UP IN THE OIL LINES, ENDS UP IN OIL PAN. THIS DEFECT CAUSES THE ENGINE TO FREEZE AND OWNER MUST REPLACE THE ENGINE. MY VEHICLE ONLY HAD 50K MILES AND I AM UNABLE TO DRIVE IT. I NOW NEED A BRAND NEW ENGINE AND BUICK KNOWS ABOUT DEFECT BUT WON'T ISSUE RECALL OR FIX THE DEFECT. I WAS DRIVING ON HIGHWAY WHEN ENGINE SHUT DOWN
Mfg Campaign: 11414614
Recall Date: Apr 30, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Corrective Action:
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Additional Notes:
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Mfg Campaign: 11405282
Recall Date: Mar 28, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Corrective Action:
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Additional Notes:
WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.
Mfg Campaign: 11405282
Recall Date: Mar 28, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11389053
Recall Date: Jan 20, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11389053
Recall Date: Jan 20, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11389053
Recall Date: Jan 20, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR WINDOW ANTI PINCH NOT STOPPING WINDOW FROM CRUSHING FINGERS. CAR IMMOBILE.
Corrective Action:
CAR WINDOW ANTI PINCH NOT STOPPING WINDOW FROM CRUSHING FINGERS. CAR IMMOBILE.
Additional Notes:
CAR WINDOW ANTI PINCH NOT STOPPING WINDOW FROM CRUSHING FINGERS. CAR IMMOBILE.
Mfg Campaign: 11362241
Recall Date: Oct 1, 2020
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