Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Buick Regal Vehicles manufactured August 30, 2015, to February 12, 2016. The affected vehicles have a power-steering assist system that may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21510
Recall Date: Feb 24, 2016
Consumer Complaints
61 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN BACKING OUT OF A DARK AREA (SUCH AS A GARAGE) INTO BRIGHT LIGHT, OR WHEN LEAVING A DARK TUNNEL INTO BRIGHT LIGHT, THE BACKUP DISPLAY OR FORWARD NAVIGATION DISPLAY BECOME UNUSABLE DUE TO CONTRAST ("WASHOUT") ISSUES. THE SYSTEM IN THE BUICK IS A SINGLE SENSOR SYSTEM (IT ALSO CONTROLS THE AUTOMATIC HEAD LIGHTS) THAT REQUIRES 20-30 SECONDS TO ADJUST CONTRAST AFTER A TRANSITION FROM DARK TO LIGHT. THIS 20-30 SECOND DELAY IS CRITICAL WHEN BACKING UP BECAUSE YOU LOSE THE VIEW OFFERED BY THE REVIEW CAMERA UNLESS YOU STOP WHILE THE SYSTEM ADJUSTS. THERE ARE MANY SITUATIONS WHERE YOU CAN'T STOP BACKING (ESPECIALLY FOR 30 SECONDS) ONCE YOU HAVE STARTED. THE "WASHOUT" OF THE DISPLAY WHEN USING THE NAVIGATION MAP IS ALSO A POTENTIAL SAFETY ISSUE. IF TRYING TO FOLLOW THE MAP/DIRECTIONS WHEN EXITING A TUNNEL (THE TUNNEL IS DARK ENOUGH TO REQUIRE THE AUTO HEADLIGHTS TO TURN ON) YOU LOSE THE ABILITY TO SEE THE MAP FOR 20-30 SECONDS WHILE THE SYSTEM ADJUSTS TO THE CHANGE IN LIGHTING. AT THE VERY LEAST THIS CAUSES A DISTRACTION FOR THE DRIVER TRYING TO FOLLOW THE MAP. BUICK TOUTS THE BACKUP CAMERA AND THE BIG NAVIGATION DISPLAY AS VEHICLE SAFETY AIDS, BUT THE IMPLEMENTATION IS FLAWED AND A DANGER TO THE DRIVER OR OTHERS.
Corrective Action:
WHEN BACKING OUT OF A DARK AREA (SUCH AS A GARAGE) INTO BRIGHT LIGHT, OR WHEN LEAVING A DARK TUNNEL INTO BRIGHT LIGHT, THE BACKUP DISPLAY OR FORWARD NAVIGATION DISPLAY BECOME UNUSABLE DUE TO CONTRAST ("WASHOUT") ISSUES. THE SYSTEM IN THE BUICK IS A SINGLE SENSOR SYSTEM (IT ALSO CONTROLS THE AUTOMATIC HEAD LIGHTS) THAT REQUIRES 20-30 SECONDS TO ADJUST CONTRAST AFTER A TRANSITION FROM DARK TO LIGHT. THIS 20-30 SECOND DELAY IS CRITICAL WHEN BACKING UP BECAUSE YOU LOSE THE VIEW OFFERED BY THE REVIEW CAMERA UNLESS YOU STOP WHILE THE SYSTEM ADJUSTS. THERE ARE MANY SITUATIONS WHERE YOU CAN'T STOP BACKING (ESPECIALLY FOR 30 SECONDS) ONCE YOU HAVE STARTED. THE "WASHOUT" OF THE DISPLAY WHEN USING THE NAVIGATION MAP IS ALSO A POTENTIAL SAFETY ISSUE. IF TRYING TO FOLLOW THE MAP/DIRECTIONS WHEN EXITING A TUNNEL (THE TUNNEL IS DARK ENOUGH TO REQUIRE THE AUTO HEADLIGHTS TO TURN ON) YOU LOSE THE ABILITY TO SEE THE MAP FOR 20-30 SECONDS WHILE THE SYSTEM ADJUSTS TO THE CHANGE IN LIGHTING. AT THE VERY LEAST THIS CAUSES A DISTRACTION FOR THE DRIVER TRYING TO FOLLOW THE MAP. BUICK TOUTS THE BACKUP CAMERA AND THE BIG NAVIGATION DISPLAY AS VEHICLE SAFETY AIDS, BUT THE IMPLEMENTATION IS FLAWED AND A DANGER TO THE DRIVER OR OTHERS.
Additional Notes:
WHEN BACKING OUT OF A DARK AREA (SUCH AS A GARAGE) INTO BRIGHT LIGHT, OR WHEN LEAVING A DARK TUNNEL INTO BRIGHT LIGHT, THE BACKUP DISPLAY OR FORWARD NAVIGATION DISPLAY BECOME UNUSABLE DUE TO CONTRAST ("WASHOUT") ISSUES. THE SYSTEM IN THE BUICK IS A SINGLE SENSOR SYSTEM (IT ALSO CONTROLS THE AUTOMATIC HEAD LIGHTS) THAT REQUIRES 20-30 SECONDS TO ADJUST CONTRAST AFTER A TRANSITION FROM DARK TO LIGHT. THIS 20-30 SECOND DELAY IS CRITICAL WHEN BACKING UP BECAUSE YOU LOSE THE VIEW OFFERED BY THE REVIEW CAMERA UNLESS YOU STOP WHILE THE SYSTEM ADJUSTS. THERE ARE MANY SITUATIONS WHERE YOU CAN'T STOP BACKING (ESPECIALLY FOR 30 SECONDS) ONCE YOU HAVE STARTED. THE "WASHOUT" OF THE DISPLAY WHEN USING THE NAVIGATION MAP IS ALSO A POTENTIAL SAFETY ISSUE. IF TRYING TO FOLLOW THE MAP/DIRECTIONS WHEN EXITING A TUNNEL (THE TUNNEL IS DARK ENOUGH TO REQUIRE THE AUTO HEADLIGHTS TO TURN ON) YOU LOSE THE ABILITY TO SEE THE MAP FOR 20-30 SECONDS WHILE THE SYSTEM ADJUSTS TO THE CHANGE IN LIGHTING. AT THE VERY LEAST THIS CAUSES A DISTRACTION FOR THE DRIVER TRYING TO FOLLOW THE MAP. BUICK TOUTS THE BACKUP CAMERA AND THE BIG NAVIGATION DISPLAY AS VEHICLE SAFETY AIDS, BUT THE IMPLEMENTATION IS FLAWED AND A DANGER TO THE DRIVER OR OTHERS.
Mfg Campaign: 10854935
Recall Date: Apr 11, 2016
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