Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222370090
Recall Date: Jun 30, 2022
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Buick Regal vehicles. During the manufacturing process, the rear seat belts may have been improperly routed around the bolster bracket on the rear outboard seats, which can cause inadequate restraint of the passengers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18117
Recall Date: Apr 12, 2018
Consumer Complaints
32 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
Corrective Action:
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
Additional Notes:
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
Mfg Campaign: 11384104
Recall Date: Dec 18, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
Corrective Action:
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
Additional Notes:
WHILE BEING DRIVEN THE VEHICLES TRANSMISSION FAILS TO SHIFT GEARS WHILE RPMS ARE REGISTERED THE TRANSMISSION FAILS TO RESPOND AND LACKS POWER. I WAS FORCED TO SHIFT MANUALLY TO TRY AND GET THE GEARS TO SHIFT WITH NO LUCK AFTER QUICKLY MAKING THE SWITCH BETWEEN AUTOMATIC TO MANUAL TWICE THE AUTOMATIC TRANSMISSION RESPONDED WITH A LOUD CLANK AS IF THE SEMI BEHIND ME HAD HIT ME AND THE RESPONDED WITH ACCELERATION. THE ISSUE WAS REPORTED FIRST EARLY FEBRUARY 2020 AGAIN IN EARLY MAY 2020 AND RECENTLY EARLY OCTOBER 2020 SERVICE DEPARTMENT FAILS TO DUPLICATE ISSUE. MY DASHCAM CAPTURED VIDEO WHILE BEING DRIVEN BY THE SERVICE DEPARTMENT EXPRESSING THE STRANGE FEELING THE TRANSMISSION WOULD GIVE THEM WITH TORQUE AND SHIFTS.
Mfg Campaign: 11384104
Recall Date: Dec 18, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Corrective Action:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Additional Notes:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Mfg Campaign: 11384109
Recall Date: Dec 18, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Corrective Action:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Additional Notes:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Mfg Campaign: 11384109
Recall Date: Dec 18, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Corrective Action:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Additional Notes:
DURING THE COLD WEATHER WHILE BEING DRIVEN THE AC UNIT OR HEATER THROWS MOISTURE INTO THE CABIN RESULTING IN COMPLETE VISION IMPAIRMENT. THIS HAPPENED FIRST WHILE GOING UP A MOUNTAIN ROAD AND THE CAR HAD TO BE COMPLETELY STOPPED HOPING NOT TO GET HIT. THE DEFROST WAS MAXED AND THE IMPAIRMENT WAS STILL POSSIBLE, NO MATTER HOW HOT IT GOT IN THE CABIN THE MOISTURE WAS TO MUCH, TAKING MY AND WIPING THE MOISTURE OF THE WINDSHIELD WATER DRIPPED DOWN. IT CONTINUES TO OCCUR NOW WITH THE AC TURNING ON BY ITSELF WHILE DRIVING. FIRST REPORTED THE ISSUE EARLY FEBRUARY 2020 AGAIN IN MAY 2020 AND AGAIN IN OCTOBER 2020 WITH COMPLAINTS OF SMELL COMING FROM THE AC. SERVICE DEPARTMENT HAS FAILED TO DUPLICATE OR RESOLVE THE ISSUE. I'VE BEEN TOLD THAT IS HOW THE UNIT IS SUPPOSED TO OPERATE!?...
Mfg Campaign: 11384109
Recall Date: Dec 18, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE ON THE HIGHWAY I CAME TO A STOP DUE TO AN ACCIDENT. ONCE I GOT THROUGH THE ACCIDENT I TRIED TO SPEED UP AND THE VEHICLE WAS HESITANT TO SPEED UP. THIS IS VERY DANGEROUS BECAUSE ACCELERATION IS NECESSARY TO MERGE WITH TRAFFIC.
Corrective Action:
WHILE ON THE HIGHWAY I CAME TO A STOP DUE TO AN ACCIDENT. ONCE I GOT THROUGH THE ACCIDENT I TRIED TO SPEED UP AND THE VEHICLE WAS HESITANT TO SPEED UP. THIS IS VERY DANGEROUS BECAUSE ACCELERATION IS NECESSARY TO MERGE WITH TRAFFIC.
Additional Notes:
WHILE ON THE HIGHWAY I CAME TO A STOP DUE TO AN ACCIDENT. ONCE I GOT THROUGH THE ACCIDENT I TRIED TO SPEED UP AND THE VEHICLE WAS HESITANT TO SPEED UP. THIS IS VERY DANGEROUS BECAUSE ACCELERATION IS NECESSARY TO MERGE WITH TRAFFIC.
Mfg Campaign: 11267555
Recall Date: Oct 9, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH SUCH FORCE, IT SNAPPED MY LEFT FOOT DOWNWARD. THE RESULT IS A LEFT ANKLE DISLOCATED AND SEVERE LEFT TIBIA / FIB FRACTURE. BASICALLY, I BROKE EVERY BONE IN MY LEFT FOOT APART FROM MY HEEL AND TOES. SURGERY, MONDAY, NOVEMBER 5, 2018: OPEN REDUCTION / INTERNAL FIXATION (ORIF) WITH LEFT BIMALLEOLAR ANKLE FRACTURE / DISLOCATION WITH CLOSE MANAGEMENT TALUS FRACTURE / SUBTALAR SURGERY. I NOW HAVE A PLATE AND SIX (6) SCREWS INSIDE THE BONE TO HOLD THEM IN THE CORRECT PLACE SO THE BONES DO NOT HEAL ABNORMALLY. THE ORTHOPEDIC SURGEON INFORMED ME, DUE TO THIS TYPE OF INJURY, ARTHRITIS WILL SET IN MY ANKLE. I MAY WANT TO CONSIDER ANKLE FUSION SURGERY IN THE FUTURE. THE FUSION SURGERY WOULD HELP REDUCE THE CHRONIC PAIN. FUSION SURGERY WOULD RESULT THE INABILITY TO USE MY ANKLE, I.E., TO FLEX, POINT, BEND ANKLE, AND ROTATE THE ANKLE AT ALL. THE FUSION SURGERY IS PERMANENT. COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE OF THE SAFETY RISK: DRIVER LOWER EXTREMITY RESPONSE AND INJURY WITH KNEE AIRBAG DEPLOYMENT. ADDITIONAL INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT: WILL BE SCANNED AND SENT LATER.
Corrective Action:
VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH SUCH FORCE, IT SNAPPED MY LEFT FOOT DOWNWARD. THE RESULT IS A LEFT ANKLE DISLOCATED AND SEVERE LEFT TIBIA / FIB FRACTURE. BASICALLY, I BROKE EVERY BONE IN MY LEFT FOOT APART FROM MY HEEL AND TOES. SURGERY, MONDAY, NOVEMBER 5, 2018: OPEN REDUCTION / INTERNAL FIXATION (ORIF) WITH LEFT BIMALLEOLAR ANKLE FRACTURE / DISLOCATION WITH CLOSE MANAGEMENT TALUS FRACTURE / SUBTALAR SURGERY. I NOW HAVE A PLATE AND SIX (6) SCREWS INSIDE THE BONE TO HOLD THEM IN THE CORRECT PLACE SO THE BONES DO NOT HEAL ABNORMALLY. THE ORTHOPEDIC SURGEON INFORMED ME, DUE TO THIS TYPE OF INJURY, ARTHRITIS WILL SET IN MY ANKLE. I MAY WANT TO CONSIDER ANKLE FUSION SURGERY IN THE FUTURE. THE FUSION SURGERY WOULD HELP REDUCE THE CHRONIC PAIN. FUSION SURGERY WOULD RESULT THE INABILITY TO USE MY ANKLE, I.E., TO FLEX, POINT, BEND ANKLE, AND ROTATE THE ANKLE AT ALL. THE FUSION SURGERY IS PERMANENT. COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE OF THE SAFETY RISK: DRIVER LOWER EXTREMITY RESPONSE AND INJURY WITH KNEE AIRBAG DEPLOYMENT. ADDITIONAL INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT: WILL BE SCANNED AND SENT LATER.
Additional Notes:
VEHICLE WAS IN MOTION: 'DRIVING THROUGH AN EMPTY PARKING LOT. 'FOLLOWED ROAD AROUND THE BUILDING. 'BLINDED BY SUNLIGHT. 'HIT STATIONARY POLE HEAD ' ON. WEATHER CONDITIONS : HEAVY RAIN : PRIOR TO 2:00PM LIGHT RAIN AND SUNSHINE BETWEEN : 2:45PM AND 3:04PM FAULT OR PROBLEM DESCRIPTION: KNEE / LOWER EXTREMITY AIRBAG DEPLOYMENT. HIGH RISK OF LOWER EXTREMITY INJURY FOR BOTH IN-POSITION AND OUT-OF-POSITION SMALL FEMALE DRIVERS. MY LEFT FOOT WAS FORCED UPWARD DUE TO THE FORCE OF CRASH. THE AIRBAGS DEPLOYED WITH SUCH FORCE, IT SNAPPED MY LEFT FOOT DOWNWARD. THE RESULT IS A LEFT ANKLE DISLOCATED AND SEVERE LEFT TIBIA / FIB FRACTURE. BASICALLY, I BROKE EVERY BONE IN MY LEFT FOOT APART FROM MY HEEL AND TOES. SURGERY, MONDAY, NOVEMBER 5, 2018: OPEN REDUCTION / INTERNAL FIXATION (ORIF) WITH LEFT BIMALLEOLAR ANKLE FRACTURE / DISLOCATION WITH CLOSE MANAGEMENT TALUS FRACTURE / SUBTALAR SURGERY. I NOW HAVE A PLATE AND SIX (6) SCREWS INSIDE THE BONE TO HOLD THEM IN THE CORRECT PLACE SO THE BONES DO NOT HEAL ABNORMALLY. THE ORTHOPEDIC SURGEON INFORMED ME, DUE TO THIS TYPE OF INJURY, ARTHRITIS WILL SET IN MY ANKLE. I MAY WANT TO CONSIDER ANKLE FUSION SURGERY IN THE FUTURE. THE FUSION SURGERY WOULD HELP REDUCE THE CHRONIC PAIN. FUSION SURGERY WOULD RESULT THE INABILITY TO USE MY ANKLE, I.E., TO FLEX, POINT, BEND ANKLE, AND ROTATE THE ANKLE AT ALL. THE FUSION SURGERY IS PERMANENT. COMPONENT PART OR SYSTEM THAT MAY BE THE CAUSE OF THE SAFETY RISK: DRIVER LOWER EXTREMITY RESPONSE AND INJURY WITH KNEE AIRBAG DEPLOYMENT. ADDITIONAL INFORMATION AND EVIDENCE RELATED TO YOUR COMPLAINT: WILL BE SCANNED AND SENT LATER.
Mfg Campaign: 11166559
Recall Date: Jan 11, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT THE PROBLEM WITHOUT SUCCESS NOW THEY HAVE TAKEN THE POSITION THAT THE CAMERA IS WORKING AS DESIGNED... CLEARLY SAFETY EQUIPMENT SHOULD WORK RELIABLY 100% OF THE TIME WITHOUT DISTRACTIONS. IN DISCUSSION WITH OTHER GM OWNERS AND RESEARCH ONLINE THIS PROBLEM IS PREVALENT ON OTHER GM MODELS ACROSS THE PRODUCT LINE. IT APPEARS TO BE BE LINKED THE NUMBER OF SAFETY FEATURES INSTALLED ON THE CAR. THE MORE SAFETY FEATURES THE MORE LIKELY OF FAILURES. THIS PROBLEM OCCURS ON A DAILY BASIS AND CAN BE RECREATED AT WILL. IT WILL HAPPEN ANY TIME THE CAR IS TRAVELING IN REVERSE
Corrective Action:
REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT THE PROBLEM WITHOUT SUCCESS NOW THEY HAVE TAKEN THE POSITION THAT THE CAMERA IS WORKING AS DESIGNED... CLEARLY SAFETY EQUIPMENT SHOULD WORK RELIABLY 100% OF THE TIME WITHOUT DISTRACTIONS. IN DISCUSSION WITH OTHER GM OWNERS AND RESEARCH ONLINE THIS PROBLEM IS PREVALENT ON OTHER GM MODELS ACROSS THE PRODUCT LINE. IT APPEARS TO BE BE LINKED THE NUMBER OF SAFETY FEATURES INSTALLED ON THE CAR. THE MORE SAFETY FEATURES THE MORE LIKELY OF FAILURES. THIS PROBLEM OCCURS ON A DAILY BASIS AND CAN BE RECREATED AT WILL. IT WILL HAPPEN ANY TIME THE CAR IS TRAVELING IN REVERSE
Additional Notes:
REVERSING CAMERA CAMERA IS INSTALLED AND EQUIPPED WITH GUIDE LINES SHOWING DIRECTION OF TRAVEL AND WHEEL POSITION. THESE GUIDELINES INTERMITENTLY DISAPPEAR FOR NO APPARENT REASON. IF THE CAR IS PUT INTO NEUTRAL AND THEN BACK INTO REVERSE LINES REAPPEAR. SINCE THE LINES ARE A FEATURE OF THE VEHICLE AND ARE NOT WORKING RELIABLY I FEEL THIS IS A DEFECT, IT IS A DEFINITE DISTRACTION FROM THE INFORMATION THAT THE CAMERA IS PROFFERING. GM ACKNOWLEDGED THE PROBLEM INITIALLY AND REPLACED A MODULE 4 TIMES ON THIS VEHICLE IN AN ATTEMPT TO CORRECT THE PROBLEM WITHOUT SUCCESS NOW THEY HAVE TAKEN THE POSITION THAT THE CAMERA IS WORKING AS DESIGNED... CLEARLY SAFETY EQUIPMENT SHOULD WORK RELIABLY 100% OF THE TIME WITHOUT DISTRACTIONS. IN DISCUSSION WITH OTHER GM OWNERS AND RESEARCH ONLINE THIS PROBLEM IS PREVALENT ON OTHER GM MODELS ACROSS THE PRODUCT LINE. IT APPEARS TO BE BE LINKED THE NUMBER OF SAFETY FEATURES INSTALLED ON THE CAR. THE MORE SAFETY FEATURES THE MORE LIKELY OF FAILURES. THIS PROBLEM OCCURS ON A DAILY BASIS AND CAN BE RECREATED AT WILL. IT WILL HAPPEN ANY TIME THE CAR IS TRAVELING IN REVERSE
Mfg Campaign: 11166356
Recall Date: Jan 10, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REVERSING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO MCELVEEN BUICK (117 FARMINGTON RD, SUMMERVILLE, SC), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REVERSING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO MCELVEEN BUICK (117 FARMINGTON RD, SUMMERVILLE, SC), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHEN THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ENGINE WAS DESIGNED TO SHUT DOWN TO PRESERVE FUEL. INSTEAD, THE ENGINE RPMS WOULD REV AND INCREASE TO 3,000 AND THE VEHICLE ACCELERATED. THE DRIVER IMMEDIATELY SHIFTED INTO NEUTRAL TO PREVENT THE VEHICLE FROM DRIVING THROUGH A BUSY INTERSECTION. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED ONCE WHILE REVERSING OUT OF A DRIVEWAY. THE VEHICLE WAS TAKEN TO MCELVEEN BUICK (117 FARMINGTON RD, SUMMERVILLE, SC), BUT THE FAILURES COULD NOT BE DIAGNOSED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.
Mfg Campaign: 11139943
Recall Date: Oct 12, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAGES. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 169. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAGES. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 169. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. THE CONTACT PURCHASED THE VEHICLE IN FEBRUARY OF 2018, BUT DID NOT OBTAIN IT UNTIL JUNE 15, 2018. WHILE IN A DRIVE-THRU LINE, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE LURCHED FORWARD AND CRASHED INTO A POLE. THE FRONT DRIVER SIDE FENDER, BUMPER, AND HEADLIGHT WERE DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394) WAS CONTACTED AND REFERRED THE CONTACT TO AN AUTHORIZED BUICK BODY SHOP FOR THE DAMAGES. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 169. *TT
Mfg Campaign: 11103736
Recall Date: Jun 25, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR
Mfg Campaign: 11102996
Recall Date: Jun 21, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 BUICK REGAL. WHILE DRIVING THROUGH A DRIVE'THRU, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A POLE. THE CONTACT EXITED THE VEHICLE, INSPECTED THE DAMAGE, AND CONCLUDED THAT THE VEHICLE WAS ABLE TO BE DRIVEN. THE DEALER (GREINER BUICK GMC, 14555 CIVIC DR., VICTORVILLE, CA 92394, (760) 245-3451) WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP WHERE IT WAS AWAITING REPAIRS FOR THE BODY DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169. *TT *TR
Mfg Campaign: 11102996
Recall Date: Jun 21, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury