CADILLAC ESCALADE 2017

Complete listing of complaints and recalls for this vehicle

70
Complaints
4
Recalls

Complaints & Recalls

70 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 19V645000 SAFETY RECALL
3.5M Vehicles Affected
Recall Date: Sep 6, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Potential Risk:
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N192268490
Notice Date: Oct 8, 2019
Recall Date: Sep 6, 2019
General Motors Llc
NHTSA Campaign: 16V651000 SAFETY RECALL
3.6M Vehicles Affected
Recall Date: Sep 8, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: 16007
Notice Date: Oct 13, 2016
Recall Date: Sep 8, 2016

Consumer Complaints

70 Complaints
General Motors, Llc
Campaign: 11115279 Other
Aug 2, 2018
Defect Description:

ENGINE

Potential Consequences:

ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF. NO ADVANCED SIGNAL GIVEN TO DRIVER, NO ALARMS WHEN ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES CEASED TO WORK WHILE DRIVING IN 55 MPH ZONE, ON A TURN COMING TO A RED LIGHT. EXTREMELY DANGEROUS FOR 5 OCCUPANTS. FAILURE AS SHOWN IN PICTURES BELOW OF THE VALVE COMPONENT ARE RELATED TO A MATERIAL IMPERFECTION. THE NATURAL OF THIS FAILURE DURING THE METAL FORMING PROCESS WAS NOT DETECTED FOR THIS COMPONENT AND WILL EXIST WITHIN OTHER COMPONENTS WITHIN MY VEHICLE OR OTHER VEHICLES. ONCE THE PROBLEM IS IDENTIFIED AND CORRECTED, ENGINES OF THE EFFECTED VEHICLES WILL HAVE TO BE REPLACED TO AVOID THIS SAFETY ISSUE, AS IT LEADS TO POTENTIAL DEATH.

Corrective Action:

ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF. NO ADVANCED SIGNAL GIVEN TO DRIVER, NO ALARMS WHEN ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES CEASED TO WORK WHILE DRIVING IN 55 MPH ZONE, ON A TURN COMING TO A RED LIGHT. EXTREMELY DANGEROUS FOR 5 OCCUPANTS. FAILURE AS SHOWN IN PICTURES BELOW OF THE VALVE COMPONENT ARE RELATED TO A MATERIAL IMPERFECTION. THE NATURAL OF THIS FAILURE DURING THE METAL FORMING PROCESS WAS NOT DETECTED FOR THIS COMPONENT AND WILL EXIST WITHIN OTHER COMPONENTS WITHIN MY VEHICLE OR OTHER VEHICLES. ONCE THE PROBLEM IS IDENTIFIED AND CORRECTED, ENGINES OF THE EFFECTED VEHICLES WILL HAVE TO BE REPLACED TO AVOID THIS SAFETY ISSUE, AS IT LEADS TO POTENTIAL DEATH.

Additional Notes:

ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF. NO ADVANCED SIGNAL GIVEN TO DRIVER, NO ALARMS WHEN ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES CEASED TO WORK WHILE DRIVING IN 55 MPH ZONE, ON A TURN COMING TO A RED LIGHT. EXTREMELY DANGEROUS FOR 5 OCCUPANTS. FAILURE AS SHOWN IN PICTURES BELOW OF THE VALVE COMPONENT ARE RELATED TO A MATERIAL IMPERFECTION. THE NATURAL OF THIS FAILURE DURING THE METAL FORMING PROCESS WAS NOT DETECTED FOR THIS COMPONENT AND WILL EXIST WITHIN OTHER COMPONENTS WITHIN MY VEHICLE OR OTHER VEHICLES. ONCE THE PROBLEM IS IDENTIFIED AND CORRECTED, ENGINES OF THE EFFECTED VEHICLES WILL HAVE TO BE REPLACED TO AVOID THIS SAFETY ISSUE, AS IT LEADS TO POTENTIAL DEATH.

Manufacturer: CADILLAC
Mfg Campaign: 11115279
Notice Date: Aug 2, 2018
Recall Date: Aug 2, 2018
General Motors, Llc
Campaign: 11115279 Other
Aug 2, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF. NO ADVANCED SIGNAL GIVEN TO DRIVER, NO ALARMS WHEN ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES CEASED TO WORK WHILE DRIVING IN 55 MPH ZONE, ON A TURN COMING TO A RED LIGHT. EXTREMELY DANGEROUS FOR 5 OCCUPANTS. FAILURE AS SHOWN IN PICTURES BELOW OF THE VALVE COMPONENT ARE RELATED TO A MATERIAL IMPERFECTION. THE NATURAL OF THIS FAILURE DURING THE METAL FORMING PROCESS WAS NOT DETECTED FOR THIS COMPONENT AND WILL EXIST WITHIN OTHER COMPONENTS WITHIN MY VEHICLE OR OTHER VEHICLES. ONCE THE PROBLEM IS IDENTIFIED AND CORRECTED, ENGINES OF THE EFFECTED VEHICLES WILL HAVE TO BE REPLACED TO AVOID THIS SAFETY ISSUE, AS IT LEADS TO POTENTIAL DEATH.

Corrective Action:

ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF. NO ADVANCED SIGNAL GIVEN TO DRIVER, NO ALARMS WHEN ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES CEASED TO WORK WHILE DRIVING IN 55 MPH ZONE, ON A TURN COMING TO A RED LIGHT. EXTREMELY DANGEROUS FOR 5 OCCUPANTS. FAILURE AS SHOWN IN PICTURES BELOW OF THE VALVE COMPONENT ARE RELATED TO A MATERIAL IMPERFECTION. THE NATURAL OF THIS FAILURE DURING THE METAL FORMING PROCESS WAS NOT DETECTED FOR THIS COMPONENT AND WILL EXIST WITHIN OTHER COMPONENTS WITHIN MY VEHICLE OR OTHER VEHICLES. ONCE THE PROBLEM IS IDENTIFIED AND CORRECTED, ENGINES OF THE EFFECTED VEHICLES WILL HAVE TO BE REPLACED TO AVOID THIS SAFETY ISSUE, AS IT LEADS TO POTENTIAL DEATH.

Additional Notes:

ENGINE CEASED RUNNING AT 55 MPH. CHAIN OF FAILURES- ENGINE VALVE STEM FRACTURED (CYLINDER # 2), VALVE DROPPED INTO CYLINDER, PISTON STRUCK VALVE, VALVE DEFORMED TO CYLINDER HEAD, ENGINE CEASED PROPERLY DETONATE FUEL COMPLETELY, MULTIPLE CODES, ENGINE SHUT OFF. NO ADVANCED SIGNAL GIVEN TO DRIVER, NO ALARMS WHEN ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES CEASED TO WORK WHILE DRIVING IN 55 MPH ZONE, ON A TURN COMING TO A RED LIGHT. EXTREMELY DANGEROUS FOR 5 OCCUPANTS. FAILURE AS SHOWN IN PICTURES BELOW OF THE VALVE COMPONENT ARE RELATED TO A MATERIAL IMPERFECTION. THE NATURAL OF THIS FAILURE DURING THE METAL FORMING PROCESS WAS NOT DETECTED FOR THIS COMPONENT AND WILL EXIST WITHIN OTHER COMPONENTS WITHIN MY VEHICLE OR OTHER VEHICLES. ONCE THE PROBLEM IS IDENTIFIED AND CORRECTED, ENGINES OF THE EFFECTED VEHICLES WILL HAVE TO BE REPLACED TO AVOID THIS SAFETY ISSUE, AS IT LEADS TO POTENTIAL DEATH.

Manufacturer: CADILLAC
Mfg Campaign: 11115279
Notice Date: Aug 2, 2018
Recall Date: Aug 2, 2018
General Motors, Llc
Campaign: 11101218 Other
Jun 11, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 998-1684), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN SERVICED MULTIPLE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 1,300.

Corrective Action:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 998-1684), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN SERVICED MULTIPLE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 1,300.

Additional Notes:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 998-1684), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN SERVICED MULTIPLE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 1,300.

Manufacturer: CADILLAC
Mfg Campaign: 11101218
Notice Date: Jun 11, 2018
Recall Date: Jun 11, 2018
General Motors, Llc
Campaign: 11101218 Other
Jun 11, 2018
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 998-1684), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN SERVICED MULTIPLE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 1,300.

Corrective Action:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 998-1684), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN SERVICED MULTIPLE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 1,300.

Additional Notes:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND BRAKE FLUID LEAKED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC (300 S UNIVERSITY DR., PEMBROKE PINES, FL 33025, (954) 998-1684), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN SERVICED MULTIPLE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED. THE FAILURE MILEAGE WAS 1,300.

Manufacturer: CADILLAC
Mfg Campaign: 11101218
Notice Date: Jun 11, 2018
Recall Date: Jun 11, 2018
General Motors, Llc
Campaign: 11065721 Other
Jan 29, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Manufacturer: CADILLAC
Mfg Campaign: 11065721
Notice Date: Jan 29, 2018
Recall Date: Jan 29, 2018
General Motors, Llc
Campaign: 11065721 Other
Jan 29, 2018
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY INDEPENDENTLY. AS A RESULT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED OPERABLE. HOVE NISSAN (1405 N KINZIE AVE, BOURBONNAIS, IL) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Manufacturer: CADILLAC
Mfg Campaign: 11065721
Notice Date: Jan 29, 2018
Recall Date: Jan 29, 2018
General Motors, Llc
Campaign: 11033979 Other
Oct 17, 2017
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SHUDDERING AND VIBRATION FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT INTO GEARS PROPERLY. THE VEHICLE WAS TAKEN TO DALE EARNHARDT JR. BUICK/GMC (1850 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 270-1453) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS POSSIBLY DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE ALSO REPLACED; HOWEVER, THE VIBRATION AND SHUDDERING PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *JS

Corrective Action:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SHUDDERING AND VIBRATION FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT INTO GEARS PROPERLY. THE VEHICLE WAS TAKEN TO DALE EARNHARDT JR. BUICK/GMC (1850 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 270-1453) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS POSSIBLY DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE ALSO REPLACED; HOWEVER, THE VIBRATION AND SHUDDERING PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *JS

Additional Notes:

TL* THE CONTACT OWNS A 2017 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SHUDDERING AND VIBRATION FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT INTO GEARS PROPERLY. THE VEHICLE WAS TAKEN TO DALE EARNHARDT JR. BUICK/GMC (1850 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 270-1453) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS POSSIBLY DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE ALSO REPLACED; HOWEVER, THE VIBRATION AND SHUDDERING PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *JS

Manufacturer: CADILLAC
Mfg Campaign: 11033979
Notice Date: Oct 17, 2017
Recall Date: Oct 17, 2017
General Motors, Llc
Campaign: 11033012 Other
Oct 12, 2017
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

WHY ARE THE HEADLIGHTS ON NEW CADILLACS, ESPECIALLY ESCALADES, SO BLINDING? IT'S LIKE THESE VEHICLES HAVE THEIR HEADLAMPS PERMANENTLY ON BRIGHT.

Corrective Action:

WHY ARE THE HEADLIGHTS ON NEW CADILLACS, ESPECIALLY ESCALADES, SO BLINDING? IT'S LIKE THESE VEHICLES HAVE THEIR HEADLAMPS PERMANENTLY ON BRIGHT.

Additional Notes:

WHY ARE THE HEADLIGHTS ON NEW CADILLACS, ESPECIALLY ESCALADES, SO BLINDING? IT'S LIKE THESE VEHICLES HAVE THEIR HEADLAMPS PERMANENTLY ON BRIGHT.

Manufacturer: CADILLAC
Mfg Campaign: 11033012
Notice Date: Oct 12, 2017
Recall Date: Oct 12, 2017
General Motors, Llc
Campaign: 10940317 Other
Jan 7, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.

Corrective Action:

BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.

Additional Notes:

BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.

Manufacturer: CADILLAC
Mfg Campaign: 10940317
Notice Date: Jan 7, 2017
Recall Date: Jan 7, 2017
General Motors, Llc
Campaign: 10940317 Other
Jan 7, 2017
Defect Description:

ENGINE

Potential Consequences:

BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.

Corrective Action:

BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.

Additional Notes:

BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.

Manufacturer: CADILLAC
Mfg Campaign: 10940317
Notice Date: Jan 7, 2017
Recall Date: Jan 7, 2017

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