CADILLAC LYRIQ 2024

Complete listing of complaints and recalls for this vehicle

144
Complaints
11
Recalls

Complaints & Recalls

144 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 25V356000 SAFETY RECALL
41.4K Vehicles Affected
Recall Date: May 29, 2025
Safety Issue:

General Motors, LLC (GM) is recalling certain 2023 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.

Potential Risk:
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
FREE Recall Solution:
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N252500680
Notice Date: Jun 17, 2025
Recall Date: May 29, 2025
General Motors, Llc
NHTSA Campaign: 25V232000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Apr 10, 2025
Safety Issue:

General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.

Potential Risk:
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N252494190
Notice Date: May 8, 2025
Recall Date: Apr 10, 2025
General Motors, Llc
NHTSA Campaign: 24V589000 SAFETY RECALL
21.5K Vehicles Affected
Recall Date: Aug 8, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.

Potential Risk:
A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
FREE Recall Solution:
The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N242453471
Notice Date: Sep 3, 2024
Recall Date: Aug 8, 2024
General Motors, Llc
NHTSA Campaign: 24V320000 SAFETY RECALL
10 Vehicles Affected
Recall Date: May 9, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N242447080
Notice Date: May 16, 2024
Recall Date: May 9, 2024
General Motors, Llc
NHTSA Campaign: 23V785000 SAFETY RECALL
43 Vehicles Affected
Recall Date: Nov 22, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.

Potential Risk:
An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
FREE Recall Solution:
Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N232425220
Notice Date: Jan 17, 2024
Recall Date: Nov 22, 2023

Consumer Complaints

144 Complaints
General Motors, Llc
Campaign: 11535453 Other
Jul 31, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

GM is not providing printed Owners manuals or Limited Warranty and Owners Assistance information with the 2024 Cadillac Lyriq. While this information is availabe on line important safety information is unailable during operation of the vehicle. At this time these manuals are unavailable to purchase.

Corrective Action:

GM is not providing printed Owners manuals or Limited Warranty and Owners Assistance information with the 2024 Cadillac Lyriq. While this information is availabe on line important safety information is unailable during operation of the vehicle. At this time these manuals are unavailable to purchase.

Additional Notes:

GM is not providing printed Owners manuals or Limited Warranty and Owners Assistance information with the 2024 Cadillac Lyriq. While this information is availabe on line important safety information is unailable during operation of the vehicle. At this time these manuals are unavailable to purchase.

Manufacturer: CADILLAC
Mfg Campaign: 11535453
Notice Date: Jul 31, 2023
Recall Date: Jul 31, 2023
General Motors, Llc
Campaign: 11533182 Other
Jul 19, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE

Potential Consequences:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Corrective Action:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Additional Notes:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Manufacturer: CADILLAC
Mfg Campaign: 11533182
Notice Date: Jul 19, 2023
Recall Date: Jul 19, 2023
General Motors, Llc
Campaign: 11533182 Other
Jul 19, 2023
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Corrective Action:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Additional Notes:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Manufacturer: CADILLAC
Mfg Campaign: 11533182
Notice Date: Jul 19, 2023
Recall Date: Jul 19, 2023
General Motors, Llc
Campaign: 11533182 Other
Jul 19, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Corrective Action:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Additional Notes:

The contact owns a 2024 Cadillac Lyriq. The contact stated while driving undisclosed speeds, the instrument panel went blank for approximately 3-seconds. While driving in the driveway, the brakes applied aggressively. While approaching a stop light, the collision detection system engaged, and the front driver's side seat was shaking. The contact stated that the brakes then locked up. Additionally, there was water entering the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 99.

Manufacturer: CADILLAC
Mfg Campaign: 11533182
Notice Date: Jul 19, 2023
Recall Date: Jul 19, 2023

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