CADILLAC LYRIQ 2024

Complete listing of complaints and recalls for this vehicle

144
Complaints
11
Recalls

Complaints & Recalls

144 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 25V356000 SAFETY RECALL
41.4K Vehicles Affected
Recall Date: May 29, 2025
Safety Issue:

General Motors, LLC (GM) is recalling certain 2023 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.

Potential Risk:
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
FREE Recall Solution:
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N252500680
Notice Date: Jun 17, 2025
Recall Date: May 29, 2025
General Motors, Llc
NHTSA Campaign: 25V232000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Apr 10, 2025
Safety Issue:

General Motors LLC (GM) is recalling certain 2023-2025 Cadillac LYRIQ vehicles. The left or right front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate from the vehicle frame. A detached stabilizer bar or bracket can damage the vehicle's high voltage cables or EV battery coolant lines.

Potential Risk:
Damaged cables or coolant lines can result in a vehicle shutdown, causing a loss of drive power and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and tighten the left and/or right stabilizer bar bracket bolts, as necessary, free of charge. Owner notification letters were mailed May 8, 2025. Owners may contact Cadilac customer service at 1-800-333-4223. GM's number for this recall is N252494190.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N252494190
Notice Date: May 8, 2025
Recall Date: Apr 10, 2025
General Motors, Llc
NHTSA Campaign: 24V589000 SAFETY RECALL
21.5K Vehicles Affected
Recall Date: Aug 8, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2023-2024 Cadillac LYRIQ all-wheel drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system.

Potential Risk:
A release of brake pressure can cause a loss of braking ability, increasing the risk of a crash.
FREE Recall Solution:
The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N242453471
Notice Date: Sep 3, 2024
Recall Date: Aug 8, 2024
General Motors, Llc
NHTSA Campaign: 24V320000 SAFETY RECALL
10 Vehicles Affected
Recall Date: May 9, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N242447080
Notice Date: May 16, 2024
Recall Date: May 9, 2024
General Motors, Llc
NHTSA Campaign: 23V785000 SAFETY RECALL
43 Vehicles Affected
Recall Date: Nov 22, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.

Potential Risk:
An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.
FREE Recall Solution:
Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N232425220
Notice Date: Jan 17, 2024
Recall Date: Nov 22, 2023

Consumer Complaints

144 Complaints
General Motors, Llc
Campaign: 11588484 Other
May 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

There was “Brake System Failure” message on the EV’s digital display. It happened 3 times in less than a month. When it happened, I had to apply the break very hard. Otherwise, the car would not stop completely and would not hit the car in front. Top speed is limited 43 mph so I could not drive it on freeway.

Corrective Action:

There was “Brake System Failure” message on the EV’s digital display. It happened 3 times in less than a month. When it happened, I had to apply the break very hard. Otherwise, the car would not stop completely and would not hit the car in front. Top speed is limited 43 mph so I could not drive it on freeway.

Additional Notes:

There was “Brake System Failure” message on the EV’s digital display. It happened 3 times in less than a month. When it happened, I had to apply the break very hard. Otherwise, the car would not stop completely and would not hit the car in front. Top speed is limited 43 mph so I could not drive it on freeway.

Manufacturer: CADILLAC
Mfg Campaign: 11588484
Notice Date: May 13, 2024
Recall Date: May 13, 2024
General Motors, Llc
Campaign: 11587903 Other
May 9, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Corrective Action:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Additional Notes:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Manufacturer: CADILLAC
Mfg Campaign: 11587903
Notice Date: May 9, 2024
Recall Date: May 9, 2024
General Motors, Llc
Campaign: 11587903 Other
May 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Corrective Action:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Additional Notes:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Manufacturer: CADILLAC
Mfg Campaign: 11587903
Notice Date: May 9, 2024
Recall Date: May 9, 2024
General Motors, Llc
Campaign: 11587903 Other
May 9, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Corrective Action:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Additional Notes:

Without warning and while driving this vehicle on expressway, I've received the following notifications several times: "Brake Failure" (car brakes on its own); "Service Stability and Auto Hold"; and "High Voltage" and Battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - I am afraid to drive this vehicle although the dealership has indicated they have corrected the errors.Vehicle purchased 23 Oct - problems began around 2300 miles and have continued thru 4200 miles.

Manufacturer: CADILLAC
Mfg Campaign: 11587903
Notice Date: May 9, 2024
Recall Date: May 9, 2024
General Motors, Llc
Campaign: 11587209 Other
May 6, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.

Corrective Action:

The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.

Additional Notes:

The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.

Manufacturer: CADILLAC
Mfg Campaign: 11587209
Notice Date: May 6, 2024
Recall Date: May 6, 2024
General Motors, Llc
Campaign: 11587209 Other
May 6, 2024
Defect Description:

BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

Potential Consequences:

The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.

Corrective Action:

The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.

Additional Notes:

The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.

Manufacturer: CADILLAC
Mfg Campaign: 11587209
Notice Date: May 6, 2024
Recall Date: May 6, 2024
General Motors, Llc
Campaign: 11584508 Other
Apr 22, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The vehicle initially had a windshield manufacturing defect according to Cadillac Service Center which allowed plenty of water to go inside the vehicle during heavy rain. After the vehicle was serviced weeks later I was driving and the digital dashboard when completely yellow and red. At the same time the automatic brakes activated and I almost got rear ended. They serviced the car again after being tow trucked and “couldn’t” determine the cause of the dashboard incident shown on the pictures.

Corrective Action:

The vehicle initially had a windshield manufacturing defect according to Cadillac Service Center which allowed plenty of water to go inside the vehicle during heavy rain. After the vehicle was serviced weeks later I was driving and the digital dashboard when completely yellow and red. At the same time the automatic brakes activated and I almost got rear ended. They serviced the car again after being tow trucked and “couldn’t” determine the cause of the dashboard incident shown on the pictures.

Additional Notes:

The vehicle initially had a windshield manufacturing defect according to Cadillac Service Center which allowed plenty of water to go inside the vehicle during heavy rain. After the vehicle was serviced weeks later I was driving and the digital dashboard when completely yellow and red. At the same time the automatic brakes activated and I almost got rear ended. They serviced the car again after being tow trucked and “couldn’t” determine the cause of the dashboard incident shown on the pictures.

Manufacturer: CADILLAC
Mfg Campaign: 11584508
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
General Motors, Llc
Campaign: 11584508 Other
Apr 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle initially had a windshield manufacturing defect according to Cadillac Service Center which allowed plenty of water to go inside the vehicle during heavy rain. After the vehicle was serviced weeks later I was driving and the digital dashboard when completely yellow and red. At the same time the automatic brakes activated and I almost got rear ended. They serviced the car again after being tow trucked and “couldn’t” determine the cause of the dashboard incident shown on the pictures.

Corrective Action:

The vehicle initially had a windshield manufacturing defect according to Cadillac Service Center which allowed plenty of water to go inside the vehicle during heavy rain. After the vehicle was serviced weeks later I was driving and the digital dashboard when completely yellow and red. At the same time the automatic brakes activated and I almost got rear ended. They serviced the car again after being tow trucked and “couldn’t” determine the cause of the dashboard incident shown on the pictures.

Additional Notes:

The vehicle initially had a windshield manufacturing defect according to Cadillac Service Center which allowed plenty of water to go inside the vehicle during heavy rain. After the vehicle was serviced weeks later I was driving and the digital dashboard when completely yellow and red. At the same time the automatic brakes activated and I almost got rear ended. They serviced the car again after being tow trucked and “couldn’t” determine the cause of the dashboard incident shown on the pictures.

Manufacturer: CADILLAC
Mfg Campaign: 11584508
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
General Motors, Llc
Campaign: 11584196 Other
Apr 20, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

There is a problem with the dashboard lighting. It is very dim and hard to read the dash to choose and view options and screen in general. I noticed this the day I picked up the new car. The dealer said there was nothing he could do. I contacted Cadillac and was told to go back to dealer and have him make a TAC call with GM for adjustment. They did this and said it met there specs. This is a very dangerous safety issue as when you are driving you spend to much time trying to see dashboard for adjustments and you can’t keep your eye on the road. I filed a complaint with Cadillac Customer Assistance, case # [XXX] and nothing is getting done about the problem. I’ve talked with several Lyric owners with the same problem and I see online a lot of customers complaining. I’m hoping you can get involved and get Cadillac to resolve this problem for myself and many other owners. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

There is a problem with the dashboard lighting. It is very dim and hard to read the dash to choose and view options and screen in general. I noticed this the day I picked up the new car. The dealer said there was nothing he could do. I contacted Cadillac and was told to go back to dealer and have him make a TAC call with GM for adjustment. They did this and said it met there specs. This is a very dangerous safety issue as when you are driving you spend to much time trying to see dashboard for adjustments and you can’t keep your eye on the road. I filed a complaint with Cadillac Customer Assistance, case # [XXX] and nothing is getting done about the problem. I’ve talked with several Lyric owners with the same problem and I see online a lot of customers complaining. I’m hoping you can get involved and get Cadillac to resolve this problem for myself and many other owners. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

There is a problem with the dashboard lighting. It is very dim and hard to read the dash to choose and view options and screen in general. I noticed this the day I picked up the new car. The dealer said there was nothing he could do. I contacted Cadillac and was told to go back to dealer and have him make a TAC call with GM for adjustment. They did this and said it met there specs. This is a very dangerous safety issue as when you are driving you spend to much time trying to see dashboard for adjustments and you can’t keep your eye on the road. I filed a complaint with Cadillac Customer Assistance, case # [XXX] and nothing is getting done about the problem. I’ve talked with several Lyric owners with the same problem and I see online a lot of customers complaining. I’m hoping you can get involved and get Cadillac to resolve this problem for myself and many other owners. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CADILLAC
Mfg Campaign: 11584196
Notice Date: Apr 20, 2024
Recall Date: Apr 20, 2024
General Motors, Llc
Campaign: 11579613 Other
Mar 26, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

While driving at night, my headlights will randomly aim down. Can’t see the road ahead. When high beams are activated, they blast the front of the car. Cannot see anything down the road.

Corrective Action:

While driving at night, my headlights will randomly aim down. Can’t see the road ahead. When high beams are activated, they blast the front of the car. Cannot see anything down the road.

Additional Notes:

While driving at night, my headlights will randomly aim down. Can’t see the road ahead. When high beams are activated, they blast the front of the car. Cannot see anything down the road.

Manufacturer: CADILLAC
Mfg Campaign: 11579613
Notice Date: Mar 26, 2024
Recall Date: Mar 26, 2024
General Motors, Llc
Campaign: 11574475 Other
Feb 28, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.

Corrective Action:

Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.

Additional Notes:

Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.

Manufacturer: CADILLAC
Mfg Campaign: 11574475
Notice Date: Feb 28, 2024
Recall Date: Feb 28, 2024
General Motors, Llc
Campaign: 11574475 Other
Feb 28, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.

Corrective Action:

Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.

Additional Notes:

Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.

Manufacturer: CADILLAC
Mfg Campaign: 11574475
Notice Date: Feb 28, 2024
Recall Date: Feb 28, 2024
General Motors, Llc
Campaign: 11574592 Other
Feb 28, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The auto leveling lights drift during driving. On staff up, the headlights will point up and down, then self level. However, for the past week, the right headlight drifts down towards the road and the left headlight will drift upwards after about 20-30 minutes of driving. The downward drifting headlight only illuminates about 1 car length ahead while the upward drifting headlight will point towards overhead street signs. This causes reduced visibility with increased flare and reduced headlight throw at the same time. It also is dangerous to incoming traffic since the left headlight ends up drifting upward to produce a throw similar to a high beam, even though the high beams are off. The only way to get the lights to re-level is to shut off the vehicle and restart. Even after this, the lights will only be at the correct level for about 20-30 minutes as they start to drift in opposite vertical directions while driving. There have been multiple reports of similar cases on forums discussing the Cadillac Lyriq. Since the problem only occurs noticeably after 20-30 of night driving, the dealer has stated they can not reproduce it while in their possession. There are no warning messages or codes displayed.

Corrective Action:

The auto leveling lights drift during driving. On staff up, the headlights will point up and down, then self level. However, for the past week, the right headlight drifts down towards the road and the left headlight will drift upwards after about 20-30 minutes of driving. The downward drifting headlight only illuminates about 1 car length ahead while the upward drifting headlight will point towards overhead street signs. This causes reduced visibility with increased flare and reduced headlight throw at the same time. It also is dangerous to incoming traffic since the left headlight ends up drifting upward to produce a throw similar to a high beam, even though the high beams are off. The only way to get the lights to re-level is to shut off the vehicle and restart. Even after this, the lights will only be at the correct level for about 20-30 minutes as they start to drift in opposite vertical directions while driving. There have been multiple reports of similar cases on forums discussing the Cadillac Lyriq. Since the problem only occurs noticeably after 20-30 of night driving, the dealer has stated they can not reproduce it while in their possession. There are no warning messages or codes displayed.

Additional Notes:

The auto leveling lights drift during driving. On staff up, the headlights will point up and down, then self level. However, for the past week, the right headlight drifts down towards the road and the left headlight will drift upwards after about 20-30 minutes of driving. The downward drifting headlight only illuminates about 1 car length ahead while the upward drifting headlight will point towards overhead street signs. This causes reduced visibility with increased flare and reduced headlight throw at the same time. It also is dangerous to incoming traffic since the left headlight ends up drifting upward to produce a throw similar to a high beam, even though the high beams are off. The only way to get the lights to re-level is to shut off the vehicle and restart. Even after this, the lights will only be at the correct level for about 20-30 minutes as they start to drift in opposite vertical directions while driving. There have been multiple reports of similar cases on forums discussing the Cadillac Lyriq. Since the problem only occurs noticeably after 20-30 of night driving, the dealer has stated they can not reproduce it while in their possession. There are no warning messages or codes displayed.

Manufacturer: CADILLAC
Mfg Campaign: 11574592
Notice Date: Feb 28, 2024
Recall Date: Feb 28, 2024
General Motors, Llc
Campaign: 11574022 Other
Feb 26, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Corrective Action:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Additional Notes:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Manufacturer: CADILLAC
Mfg Campaign: 11574022
Notice Date: Feb 26, 2024
Recall Date: Feb 26, 2024
General Motors, Llc
Campaign: 11574022 Other
Feb 26, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Corrective Action:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Additional Notes:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Manufacturer: CADILLAC
Mfg Campaign: 11574022
Notice Date: Feb 26, 2024
Recall Date: Feb 26, 2024
General Motors, Llc
Campaign: 11574022 Other
Feb 26, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Corrective Action:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Additional Notes:

Within two month the Lithium ion battery failed twice. and the car was not derivable. It had to bet towed to the dealer.

Manufacturer: CADILLAC
Mfg Campaign: 11574022
Notice Date: Feb 26, 2024
Recall Date: Feb 26, 2024
General Motors, Llc
Campaign: 11573498 Other
Feb 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Backup camera is black with lines when shifting in reverse. Unable to see to backup and almost hit someone walking behind me

Corrective Action:

Backup camera is black with lines when shifting in reverse. Unable to see to backup and almost hit someone walking behind me

Additional Notes:

Backup camera is black with lines when shifting in reverse. Unable to see to backup and almost hit someone walking behind me

Manufacturer: CADILLAC
Mfg Campaign: 11573498
Notice Date: Feb 22, 2024
Recall Date: Feb 22, 2024
General Motors, Llc
Campaign: 11573498 Other
Feb 22, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Backup camera is black with lines when shifting in reverse. Unable to see to backup and almost hit someone walking behind me

Corrective Action:

Backup camera is black with lines when shifting in reverse. Unable to see to backup and almost hit someone walking behind me

Additional Notes:

Backup camera is black with lines when shifting in reverse. Unable to see to backup and almost hit someone walking behind me

Manufacturer: CADILLAC
Mfg Campaign: 11573498
Notice Date: Feb 22, 2024
Recall Date: Feb 22, 2024
General Motors, Llc
Campaign: 11567137 Other
Jan 23, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving the 12V battery system failed as well as the high voltage charging system. The vehicle lost traction control in the rain and was slipping on the road. The forward collision detection also intermittently goes out. If you are in one pedal driving mode and using adaptive cruise control when the forward collision detection goes out it will deactivate adaptive cruise control and apply enough regenerative breaking to rapidly slow the car. If the driver does not have their foot on the accelerator when this happens and you are in traffic it could cause an accident. The vehicle is not saving any diagnostic information regarding these failures and dealerships will not work the failures without diagnostic codes.

Corrective Action:

While driving the 12V battery system failed as well as the high voltage charging system. The vehicle lost traction control in the rain and was slipping on the road. The forward collision detection also intermittently goes out. If you are in one pedal driving mode and using adaptive cruise control when the forward collision detection goes out it will deactivate adaptive cruise control and apply enough regenerative breaking to rapidly slow the car. If the driver does not have their foot on the accelerator when this happens and you are in traffic it could cause an accident. The vehicle is not saving any diagnostic information regarding these failures and dealerships will not work the failures without diagnostic codes.

Additional Notes:

While driving the 12V battery system failed as well as the high voltage charging system. The vehicle lost traction control in the rain and was slipping on the road. The forward collision detection also intermittently goes out. If you are in one pedal driving mode and using adaptive cruise control when the forward collision detection goes out it will deactivate adaptive cruise control and apply enough regenerative breaking to rapidly slow the car. If the driver does not have their foot on the accelerator when this happens and you are in traffic it could cause an accident. The vehicle is not saving any diagnostic information regarding these failures and dealerships will not work the failures without diagnostic codes.

Manufacturer: CADILLAC
Mfg Campaign: 11567137
Notice Date: Jan 23, 2024
Recall Date: Jan 23, 2024
General Motors, Llc
Campaign: 11567137 Other
Jan 23, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving the 12V battery system failed as well as the high voltage charging system. The vehicle lost traction control in the rain and was slipping on the road. The forward collision detection also intermittently goes out. If you are in one pedal driving mode and using adaptive cruise control when the forward collision detection goes out it will deactivate adaptive cruise control and apply enough regenerative breaking to rapidly slow the car. If the driver does not have their foot on the accelerator when this happens and you are in traffic it could cause an accident. The vehicle is not saving any diagnostic information regarding these failures and dealerships will not work the failures without diagnostic codes.

Corrective Action:

While driving the 12V battery system failed as well as the high voltage charging system. The vehicle lost traction control in the rain and was slipping on the road. The forward collision detection also intermittently goes out. If you are in one pedal driving mode and using adaptive cruise control when the forward collision detection goes out it will deactivate adaptive cruise control and apply enough regenerative breaking to rapidly slow the car. If the driver does not have their foot on the accelerator when this happens and you are in traffic it could cause an accident. The vehicle is not saving any diagnostic information regarding these failures and dealerships will not work the failures without diagnostic codes.

Additional Notes:

While driving the 12V battery system failed as well as the high voltage charging system. The vehicle lost traction control in the rain and was slipping on the road. The forward collision detection also intermittently goes out. If you are in one pedal driving mode and using adaptive cruise control when the forward collision detection goes out it will deactivate adaptive cruise control and apply enough regenerative breaking to rapidly slow the car. If the driver does not have their foot on the accelerator when this happens and you are in traffic it could cause an accident. The vehicle is not saving any diagnostic information regarding these failures and dealerships will not work the failures without diagnostic codes.

Manufacturer: CADILLAC
Mfg Campaign: 11567137
Notice Date: Jan 23, 2024
Recall Date: Jan 23, 2024

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