Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340980
Recall Date: Jun 24, 2021
Consumer Complaints
199 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A SEVERE FRONT END COLLISION. I WAS IN MOTION TRAVELING AT A FAIRLY HIGH RATE OF SPEED ON THE INTERSTATE. I REAR ENDED A TRUCK AFTER SOMEONE STOPPED SUDDENLY IN FRONT OF THE TRUCH. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED. I FLEW INTO THE DASHBOARD AND STEERING WHEEL AND SINCE THERE WERE NO AIRBAGS HIT MY ARMS, CHEST, AND KNEE. I AM SEVERELY BRUISED AND MY ARM AND WRIST MAY HAVE DAMAGE.
Corrective Action:
I WAS INVOLVED IN A SEVERE FRONT END COLLISION. I WAS IN MOTION TRAVELING AT A FAIRLY HIGH RATE OF SPEED ON THE INTERSTATE. I REAR ENDED A TRUCK AFTER SOMEONE STOPPED SUDDENLY IN FRONT OF THE TRUCH. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED. I FLEW INTO THE DASHBOARD AND STEERING WHEEL AND SINCE THERE WERE NO AIRBAGS HIT MY ARMS, CHEST, AND KNEE. I AM SEVERELY BRUISED AND MY ARM AND WRIST MAY HAVE DAMAGE.
Additional Notes:
I WAS INVOLVED IN A SEVERE FRONT END COLLISION. I WAS IN MOTION TRAVELING AT A FAIRLY HIGH RATE OF SPEED ON THE INTERSTATE. I REAR ENDED A TRUCK AFTER SOMEONE STOPPED SUDDENLY IN FRONT OF THE TRUCH. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED. I FLEW INTO THE DASHBOARD AND STEERING WHEEL AND SINCE THERE WERE NO AIRBAGS HIT MY ARMS, CHEST, AND KNEE. I AM SEVERELY BRUISED AND MY ARM AND WRIST MAY HAVE DAMAGE.
Mfg Campaign: 11387074
Recall Date: Jan 7, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.
Corrective Action:
THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.
Additional Notes:
THE LOW BEAM LIGHTS ARE TERRIBLE, HAVE REPLACED BULBS, BUT STILL CAN HARDLY SEE HIGHWAY THIS MAKES IT VERY UNSAFE TO DRIVE THIS VEHICLE AT NIGHT. GM SHOULD RECALL TO FIX THE ISSUE.
Mfg Campaign: 11386562
Recall Date: Jan 5, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN THEM OFF AND ON AGAIN, THINKING THEY WERE OFF BUT COULD BARELY TELL THE DIFFERENCE. WHEN I TURN CORNERS, I COULDN'T SEE WHERE THE ROAD WAS OR CURBS AND HAD TO ROLL DOWN MY DRIVERS AND/OR PASSENGER WINDOWS TO SEE WHERE I WAS GOING AND TO AVOID MISSING ROAD OR HITTING SOMETHING. I DID A LITTLE RESEARCH AND FOUND THAT THERE WAS A CLASS ACTION LAWSUIT FOR 2010-2015 SRX HEADLIGHTS WITH THE SAME EXACT PROBLEM - UPWARDS OF 300,000 VEHICLES INVOLVED. CADILLAC AGREED TO REPLACE THOSE HEADLIGHTS, BUT USED THE EXACT SAME TYPE OF HEADLIGHT FOR THE REPLACEMENTS AND PEOPLE ARE AGAIN HAVING THE SAME PROBLEM...... LIGHTS DIMMING OVER TIME. I AM AFRAID TO DRIVE AT NIGHT NOW AS IT HAS GOTTEN SO BAD THAT I FEEL MY LIFE IS IN DANGER. I DON'T WANT TO DRIVE WITH BRIGHT LIGHTS ON ALL THE TIME AS THAT BLINDS ONCOMING TRAFFIC AND CREATES ANOTHER HAZARD. HTTPS://CADILLACSOCIETY.COM/2020/03/10/OWNERS-CONTINUE-TO-STRUGGLE-WITH-CADILLAC-SRX-HEADLIGHTS/ I BOUGHT AN EXTENDED WARRANTY AND WAS TOLD IT WAS BUMPER TO BUMPER BUT LO AND BEHOLD, IT DOESN'T COVER HEADLIGHTS WHICH I WAS TOLD BY CADILLAC DEALER THAT THEY WERE $900 APIECE.
Corrective Action:
MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN THEM OFF AND ON AGAIN, THINKING THEY WERE OFF BUT COULD BARELY TELL THE DIFFERENCE. WHEN I TURN CORNERS, I COULDN'T SEE WHERE THE ROAD WAS OR CURBS AND HAD TO ROLL DOWN MY DRIVERS AND/OR PASSENGER WINDOWS TO SEE WHERE I WAS GOING AND TO AVOID MISSING ROAD OR HITTING SOMETHING. I DID A LITTLE RESEARCH AND FOUND THAT THERE WAS A CLASS ACTION LAWSUIT FOR 2010-2015 SRX HEADLIGHTS WITH THE SAME EXACT PROBLEM - UPWARDS OF 300,000 VEHICLES INVOLVED. CADILLAC AGREED TO REPLACE THOSE HEADLIGHTS, BUT USED THE EXACT SAME TYPE OF HEADLIGHT FOR THE REPLACEMENTS AND PEOPLE ARE AGAIN HAVING THE SAME PROBLEM...... LIGHTS DIMMING OVER TIME. I AM AFRAID TO DRIVE AT NIGHT NOW AS IT HAS GOTTEN SO BAD THAT I FEEL MY LIFE IS IN DANGER. I DON'T WANT TO DRIVE WITH BRIGHT LIGHTS ON ALL THE TIME AS THAT BLINDS ONCOMING TRAFFIC AND CREATES ANOTHER HAZARD. HTTPS://CADILLACSOCIETY.COM/2020/03/10/OWNERS-CONTINUE-TO-STRUGGLE-WITH-CADILLAC-SRX-HEADLIGHTS/ I BOUGHT AN EXTENDED WARRANTY AND WAS TOLD IT WAS BUMPER TO BUMPER BUT LO AND BEHOLD, IT DOESN'T COVER HEADLIGHTS WHICH I WAS TOLD BY CADILLAC DEALER THAT THEY WERE $900 APIECE.
Additional Notes:
MY HEADLIGHTS KEEP GETTING DIMMER AND DIMMER AS TIME GOES ON. MY VEHICLE ONLY HAS 40,000 MILES, BUT I STARTED NOTICING AT LEAST 5,000 MILES AGO THAT WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THAT IT APPEARED AS IF I BARELY HAD ANY HEADLIGHTS SHINING IN FRONT OF ME. I WOULD TURN THEM OFF AND ON AGAIN, THINKING THEY WERE OFF BUT COULD BARELY TELL THE DIFFERENCE. WHEN I TURN CORNERS, I COULDN'T SEE WHERE THE ROAD WAS OR CURBS AND HAD TO ROLL DOWN MY DRIVERS AND/OR PASSENGER WINDOWS TO SEE WHERE I WAS GOING AND TO AVOID MISSING ROAD OR HITTING SOMETHING. I DID A LITTLE RESEARCH AND FOUND THAT THERE WAS A CLASS ACTION LAWSUIT FOR 2010-2015 SRX HEADLIGHTS WITH THE SAME EXACT PROBLEM - UPWARDS OF 300,000 VEHICLES INVOLVED. CADILLAC AGREED TO REPLACE THOSE HEADLIGHTS, BUT USED THE EXACT SAME TYPE OF HEADLIGHT FOR THE REPLACEMENTS AND PEOPLE ARE AGAIN HAVING THE SAME PROBLEM...... LIGHTS DIMMING OVER TIME. I AM AFRAID TO DRIVE AT NIGHT NOW AS IT HAS GOTTEN SO BAD THAT I FEEL MY LIFE IS IN DANGER. I DON'T WANT TO DRIVE WITH BRIGHT LIGHTS ON ALL THE TIME AS THAT BLINDS ONCOMING TRAFFIC AND CREATES ANOTHER HAZARD. HTTPS://CADILLACSOCIETY.COM/2020/03/10/OWNERS-CONTINUE-TO-STRUGGLE-WITH-CADILLAC-SRX-HEADLIGHTS/ I BOUGHT AN EXTENDED WARRANTY AND WAS TOLD IT WAS BUMPER TO BUMPER BUT LO AND BEHOLD, IT DOESN'T COVER HEADLIGHTS WHICH I WAS TOLD BY CADILLAC DEALER THAT THEY WERE $900 APIECE.
Mfg Campaign: 11385810
Recall Date: Dec 31, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY 2016 SRX CADILLAC. THE FRONT HEADLIGHTS ARE SO DIM THAT I CAN NOT DRIVE AT NIGHT. IT'S NOT SAFE. I CAN NOT SEE AT ALL ON THE ROAD AT NIGHT. I READ THERE WAS A SETTLEMENT AND A REIMBURSEMENT OVER THIS BUT THAT I MISSED THE DEADLINE FOR IT. I NEVER KNEW OR RECEIVED ANYTHING IN THE MAIL ABOUT THIS SAFETY ISSUE THAT WAS HAPPENING TO CALL SRX CADILLACS. NOT JUST MINE
Corrective Action:
MY 2016 SRX CADILLAC. THE FRONT HEADLIGHTS ARE SO DIM THAT I CAN NOT DRIVE AT NIGHT. IT'S NOT SAFE. I CAN NOT SEE AT ALL ON THE ROAD AT NIGHT. I READ THERE WAS A SETTLEMENT AND A REIMBURSEMENT OVER THIS BUT THAT I MISSED THE DEADLINE FOR IT. I NEVER KNEW OR RECEIVED ANYTHING IN THE MAIL ABOUT THIS SAFETY ISSUE THAT WAS HAPPENING TO CALL SRX CADILLACS. NOT JUST MINE
Additional Notes:
MY 2016 SRX CADILLAC. THE FRONT HEADLIGHTS ARE SO DIM THAT I CAN NOT DRIVE AT NIGHT. IT'S NOT SAFE. I CAN NOT SEE AT ALL ON THE ROAD AT NIGHT. I READ THERE WAS A SETTLEMENT AND A REIMBURSEMENT OVER THIS BUT THAT I MISSED THE DEADLINE FOR IT. I NEVER KNEW OR RECEIVED ANYTHING IN THE MAIL ABOUT THIS SAFETY ISSUE THAT WAS HAPPENING TO CALL SRX CADILLACS. NOT JUST MINE
Mfg Campaign: 11384765
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY CAR IS LESS THAN 5 YEARS OLD AND THE HEADLIGHTS ARE DIM.
Corrective Action:
MY CAR IS LESS THAN 5 YEARS OLD AND THE HEADLIGHTS ARE DIM.
Additional Notes:
MY CAR IS LESS THAN 5 YEARS OLD AND THE HEADLIGHTS ARE DIM.
Mfg Campaign: 11376129
Recall Date: Nov 24, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THERE HAS BEEN A GRADUAL DIMMING OF THE LOW BEAM HEADLIGHTS ON THIS VEHICLE SINCE I PURCHASED IT. THE HEADLIGHTS ARE SO DIM THAT AT TIMES THEY ARE OF NO VALUE. THIS HAS CREATED A SERIOUS SITUATION, ESPECIALLY AT NIGHT IN THE RAIN. IT CREATES CRITICAL PERIODS WHEN I MUST USE THE BRIGHT LIGHTS IN TRAFFIC JUST TO SEE THE ROADWAY. THIS APPEARS TO BE A CONTIUING ISSUE WITH THIS MODEL AS I HAVE READ ABOUT SIMILAR DEFECTS AND POSSIBLE REMEIDIES.
Corrective Action:
THERE HAS BEEN A GRADUAL DIMMING OF THE LOW BEAM HEADLIGHTS ON THIS VEHICLE SINCE I PURCHASED IT. THE HEADLIGHTS ARE SO DIM THAT AT TIMES THEY ARE OF NO VALUE. THIS HAS CREATED A SERIOUS SITUATION, ESPECIALLY AT NIGHT IN THE RAIN. IT CREATES CRITICAL PERIODS WHEN I MUST USE THE BRIGHT LIGHTS IN TRAFFIC JUST TO SEE THE ROADWAY. THIS APPEARS TO BE A CONTIUING ISSUE WITH THIS MODEL AS I HAVE READ ABOUT SIMILAR DEFECTS AND POSSIBLE REMEIDIES.
Additional Notes:
THERE HAS BEEN A GRADUAL DIMMING OF THE LOW BEAM HEADLIGHTS ON THIS VEHICLE SINCE I PURCHASED IT. THE HEADLIGHTS ARE SO DIM THAT AT TIMES THEY ARE OF NO VALUE. THIS HAS CREATED A SERIOUS SITUATION, ESPECIALLY AT NIGHT IN THE RAIN. IT CREATES CRITICAL PERIODS WHEN I MUST USE THE BRIGHT LIGHTS IN TRAFFIC JUST TO SEE THE ROADWAY. THIS APPEARS TO BE A CONTIUING ISSUE WITH THIS MODEL AS I HAVE READ ABOUT SIMILAR DEFECTS AND POSSIBLE REMEIDIES.
Mfg Campaign: 11375811
Recall Date: Nov 22, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.
Corrective Action:
HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.
Additional Notes:
HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.
Mfg Campaign: 11375171
Recall Date: Nov 18, 2020
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.
Corrective Action:
HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.
Additional Notes:
HEADLIGHTS ARE SO DIM UNTIL HIGH BEAMS HAVE TO BE USE IN ORDER TO SEE. LOW BEAM APPEARS LIKE YOU DON'T HAVE ANY LIGHTS ON OR MAYBE PARK LIGHTS. UNSAFE BECAUSE OTHER VEHICLES CAN'T SEE YOU WITH LOW BEAM ON AND YOU CAN'T SEE. DRIVER SEAT MOTOR WENT OUT MAKING IT COMPLICATED TO REACH THE EXCELERATOR AND BRAKE. ON THE LUMBAR PART WORKS. ALL OF THIS IS WHILE DRIVING THE VEHICLE.
Mfg Campaign: 11375171
Recall Date: Nov 18, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE MENU. THIS IS ALSO A WELL KNOWN ISSUE AND HAS HAD A CLASS ACTION LAWSUIT. THE DEALERSHIP ADVISED ME THAT THE RAIL CONTROL ASSEMBLY AND THE BOTH FROMT HEADLAMPS NEED TO BE REPLACED. THE TOTAL COST OF REPAIRS IS $3,126.95. BOTH IS THESE ARE SAFETY CONCERNS. THE HEADLIGHTS ARE SO DIM THAT I CANNOT SEE PROPERLY TO DRIVE THE VEHICLE AT NIGHT.
Corrective Action:
LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE MENU. THIS IS ALSO A WELL KNOWN ISSUE AND HAS HAD A CLASS ACTION LAWSUIT. THE DEALERSHIP ADVISED ME THAT THE RAIL CONTROL ASSEMBLY AND THE BOTH FROMT HEADLAMPS NEED TO BE REPLACED. THE TOTAL COST OF REPAIRS IS $3,126.95. BOTH IS THESE ARE SAFETY CONCERNS. THE HEADLIGHTS ARE SO DIM THAT I CANNOT SEE PROPERLY TO DRIVE THE VEHICLE AT NIGHT.
Additional Notes:
LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE MENU. THIS IS ALSO A WELL KNOWN ISSUE AND HAS HAD A CLASS ACTION LAWSUIT. THE DEALERSHIP ADVISED ME THAT THE RAIL CONTROL ASSEMBLY AND THE BOTH FROMT HEADLAMPS NEED TO BE REPLACED. THE TOTAL COST OF REPAIRS IS $3,126.95. BOTH IS THESE ARE SAFETY CONCERNS. THE HEADLIGHTS ARE SO DIM THAT I CANNOT SEE PROPERLY TO DRIVE THE VEHICLE AT NIGHT.
Mfg Campaign: 11372809
Recall Date: Nov 3, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE MENU. THIS IS ALSO A WELL KNOWN ISSUE AND HAS HAD A CLASS ACTION LAWSUIT. THE DEALERSHIP ADVISED ME THAT THE RAIL CONTROL ASSEMBLY AND THE BOTH FROMT HEADLAMPS NEED TO BE REPLACED. THE TOTAL COST OF REPAIRS IS $3,126.95. BOTH IS THESE ARE SAFETY CONCERNS. THE HEADLIGHTS ARE SO DIM THAT I CANNOT SEE PROPERLY TO DRIVE THE VEHICLE AT NIGHT.
Corrective Action:
LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE MENU. THIS IS ALSO A WELL KNOWN ISSUE AND HAS HAD A CLASS ACTION LAWSUIT. THE DEALERSHIP ADVISED ME THAT THE RAIL CONTROL ASSEMBLY AND THE BOTH FROMT HEADLAMPS NEED TO BE REPLACED. THE TOTAL COST OF REPAIRS IS $3,126.95. BOTH IS THESE ARE SAFETY CONCERNS. THE HEADLIGHTS ARE SO DIM THAT I CANNOT SEE PROPERLY TO DRIVE THE VEHICLE AT NIGHT.
Additional Notes:
LOW BEAM HEADLIGHTS ARE DIM AND PER DEALERSHIP NEED TO BE REPLACED. THIS IS A KNOWN ISSUE WITH CADILLAC. THERE WAS A CLASS ACTION LAWSUIT FIR THIS ISSUE. THE CUE TOUCH SYSTEM BUTTON'S ON THE CENTER ARE NOT RESPONDING/LOCKED. I AM NOT ABLE TO USE GPS, CHANGE THE TIME OR ANY OF THE SETTINGS ON THE MENU. THIS IS ALSO A WELL KNOWN ISSUE AND HAS HAD A CLASS ACTION LAWSUIT. THE DEALERSHIP ADVISED ME THAT THE RAIL CONTROL ASSEMBLY AND THE BOTH FROMT HEADLAMPS NEED TO BE REPLACED. THE TOTAL COST OF REPAIRS IS $3,126.95. BOTH IS THESE ARE SAFETY CONCERNS. THE HEADLIGHTS ARE SO DIM THAT I CANNOT SEE PROPERLY TO DRIVE THE VEHICLE AT NIGHT.
Mfg Campaign: 11372809
Recall Date: Nov 3, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING WHILE DRIVING. THE VEHICLE WAS TAKEN TO MOSES CADILLAC BUICK GMC TRUCK INC (1406 WASHINGTON ST E, CHARLESTON, WV 25301) AND THE CONTACT WAS INFORMED THAT THE WEATHER SEALS IN THE HEADLIGHT HOUSINGS ALLOWED MOISTURE TO ENTER THE LIGHTS AND CORRODED THE REFLECTORS. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING WHILE DRIVING. THE VEHICLE WAS TAKEN TO MOSES CADILLAC BUICK GMC TRUCK INC (1406 WASHINGTON ST E, CHARLESTON, WV 25301) AND THE CONTACT WAS INFORMED THAT THE WEATHER SEALS IN THE HEADLIGHT HOUSINGS ALLOWED MOISTURE TO ENTER THE LIGHTS AND CORRODED THE REFLECTORS. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND FAILED TO PROVIDE ADEQUATE LIGHTING WHILE DRIVING. THE VEHICLE WAS TAKEN TO MOSES CADILLAC BUICK GMC TRUCK INC (1406 WASHINGTON ST E, CHARLESTON, WV 25301) AND THE CONTACT WAS INFORMED THAT THE WEATHER SEALS IN THE HEADLIGHT HOUSINGS ALLOWED MOISTURE TO ENTER THE LIGHTS AND CORRODED THE REFLECTORS. THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Mfg Campaign: 11372347
Recall Date: Oct 30, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS.
Corrective Action:
THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS.
Additional Notes:
THE LOW BEAMS ON MY 2016 CADILLAC ARE EXTREMELY DIM AND UNSAFE FOR NIGHT DRIVING. IT IS A LUXURY MODEL WITH NO FOG LIGHTS. THIS PROBLEM SHOULD BE THE CORRECTED BY GM/CADILLAC AND NOT THE OWNER. THIS IS AN EXTREMELY EXPENSIVE REPAIR AND IS CAUSING SERIOUS ISSUES WITH MANY SRX OWNERS.
Mfg Campaign: 11364566
Recall Date: Oct 15, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WE ARE HAVING PROBLEMS WITH THE HEADLIGHTS. THERE IS GOING TO BE A PROBLEM WHEN SOMEONE IS KILLED. I DON'T UNDERSTAND BY CADALLIC WON'T FIX THE PROBLEM THEY REPLACE THE LIGHTS ON 2000 THRU 2015 BUT NOT THE 2016. I HAVE INSTRUCTED MY CHILDREN TO FILE SUIT WITH CADILLAC IF SOMETHING SHOULD HAPPEN TO MY HUSBAND AND I IN A CAR WRECK OR SOMEONE HURTING ME CAUSE MY BRIGHTS ARE ON. I HAVE WROTE A LETTER TO CADILLAC SO THEY HAVE ONE ON FILE.
Corrective Action:
WE ARE HAVING PROBLEMS WITH THE HEADLIGHTS. THERE IS GOING TO BE A PROBLEM WHEN SOMEONE IS KILLED. I DON'T UNDERSTAND BY CADALLIC WON'T FIX THE PROBLEM THEY REPLACE THE LIGHTS ON 2000 THRU 2015 BUT NOT THE 2016. I HAVE INSTRUCTED MY CHILDREN TO FILE SUIT WITH CADILLAC IF SOMETHING SHOULD HAPPEN TO MY HUSBAND AND I IN A CAR WRECK OR SOMEONE HURTING ME CAUSE MY BRIGHTS ARE ON. I HAVE WROTE A LETTER TO CADILLAC SO THEY HAVE ONE ON FILE.
Additional Notes:
WE ARE HAVING PROBLEMS WITH THE HEADLIGHTS. THERE IS GOING TO BE A PROBLEM WHEN SOMEONE IS KILLED. I DON'T UNDERSTAND BY CADALLIC WON'T FIX THE PROBLEM THEY REPLACE THE LIGHTS ON 2000 THRU 2015 BUT NOT THE 2016. I HAVE INSTRUCTED MY CHILDREN TO FILE SUIT WITH CADILLAC IF SOMETHING SHOULD HAPPEN TO MY HUSBAND AND I IN A CAR WRECK OR SOMEONE HURTING ME CAUSE MY BRIGHTS ARE ON. I HAVE WROTE A LETTER TO CADILLAC SO THEY HAVE ONE ON FILE.
Mfg Campaign: 11363857
Recall Date: Oct 12, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
GMC KNOWN PROBLEM. LOW BEAM HEADLIGHTS TOO DIM TO DRIVE SAFELY DURING HOURS OF DARKNESS. GM IS AWARE OF THIS PROBLEM STARTING WITH APPROXIMATELY 2010 YEAR MODEL. GM DID NOT CONTACT OWNERS AND IN FACT WE RECEIVED NO NOTICE OF THIS OBVIOUS SAFETY DEFECT EVEN THOUGH GM HAS BEEN AWARE OF IT FOR AN EXTENDED PERIOD OF TIME, THERE HAS BEEN NUMEROUS LAWSUITS AND REPORTS AND SEVERAL ACCIDENTS ATTRIBUTED TO THE DEFECTIVE LOW BEAM HEADLIGHTS. THE HEADLIGHT SYSTEM IS COVERED BY DOT REGULATIONS AND AS SUCH I AM REQUESTING A FORMAL INVESTIGATION AND PUNITIVE ACTION REGARDING OUR 2016 CADILLAC SRX. AGAIN I WILL RESTATE THAT WE WERE NOT CONTACTED ABOUT A KNOWN DANGEROUS DEFECT IN THE LOW BEAM HEADLIGHTS. GM IS ALSO INSISTING THAT OWNERS PAY UP FRONT FOR REPAIRS AND SUBMIT DOCUMENTATION FOR REIMBURSEMENT WHILE ALSO IMPOSING UNREASONABLE TIME LIMITS AND CUTOFF DATES. THIS IS A DOT SAFETY ISSUE. PLEASE ADDRSS IT AS SUCH. THANK YOU.
Corrective Action:
GMC KNOWN PROBLEM. LOW BEAM HEADLIGHTS TOO DIM TO DRIVE SAFELY DURING HOURS OF DARKNESS. GM IS AWARE OF THIS PROBLEM STARTING WITH APPROXIMATELY 2010 YEAR MODEL. GM DID NOT CONTACT OWNERS AND IN FACT WE RECEIVED NO NOTICE OF THIS OBVIOUS SAFETY DEFECT EVEN THOUGH GM HAS BEEN AWARE OF IT FOR AN EXTENDED PERIOD OF TIME, THERE HAS BEEN NUMEROUS LAWSUITS AND REPORTS AND SEVERAL ACCIDENTS ATTRIBUTED TO THE DEFECTIVE LOW BEAM HEADLIGHTS. THE HEADLIGHT SYSTEM IS COVERED BY DOT REGULATIONS AND AS SUCH I AM REQUESTING A FORMAL INVESTIGATION AND PUNITIVE ACTION REGARDING OUR 2016 CADILLAC SRX. AGAIN I WILL RESTATE THAT WE WERE NOT CONTACTED ABOUT A KNOWN DANGEROUS DEFECT IN THE LOW BEAM HEADLIGHTS. GM IS ALSO INSISTING THAT OWNERS PAY UP FRONT FOR REPAIRS AND SUBMIT DOCUMENTATION FOR REIMBURSEMENT WHILE ALSO IMPOSING UNREASONABLE TIME LIMITS AND CUTOFF DATES. THIS IS A DOT SAFETY ISSUE. PLEASE ADDRSS IT AS SUCH. THANK YOU.
Additional Notes:
GMC KNOWN PROBLEM. LOW BEAM HEADLIGHTS TOO DIM TO DRIVE SAFELY DURING HOURS OF DARKNESS. GM IS AWARE OF THIS PROBLEM STARTING WITH APPROXIMATELY 2010 YEAR MODEL. GM DID NOT CONTACT OWNERS AND IN FACT WE RECEIVED NO NOTICE OF THIS OBVIOUS SAFETY DEFECT EVEN THOUGH GM HAS BEEN AWARE OF IT FOR AN EXTENDED PERIOD OF TIME, THERE HAS BEEN NUMEROUS LAWSUITS AND REPORTS AND SEVERAL ACCIDENTS ATTRIBUTED TO THE DEFECTIVE LOW BEAM HEADLIGHTS. THE HEADLIGHT SYSTEM IS COVERED BY DOT REGULATIONS AND AS SUCH I AM REQUESTING A FORMAL INVESTIGATION AND PUNITIVE ACTION REGARDING OUR 2016 CADILLAC SRX. AGAIN I WILL RESTATE THAT WE WERE NOT CONTACTED ABOUT A KNOWN DANGEROUS DEFECT IN THE LOW BEAM HEADLIGHTS. GM IS ALSO INSISTING THAT OWNERS PAY UP FRONT FOR REPAIRS AND SUBMIT DOCUMENTATION FOR REIMBURSEMENT WHILE ALSO IMPOSING UNREASONABLE TIME LIMITS AND CUTOFF DATES. THIS IS A DOT SAFETY ISSUE. PLEASE ADDRSS IT AS SUCH. THANK YOU.
Mfg Campaign: 11363346
Recall Date: Oct 8, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS HAVE BECOME DIM AND IT IS VERY HARD TO SEE AT NIGHT. GM KNOWS ABOUT THE PROBLEM BUT THEY HAVE NOT ISSUED A RECALL. BOTH HEAD LAMP ASSEMBLIES NEED TO BE REPLACED ON MY 2016 SRX AT A COST OF $1700+. IT IS UNSAFE TO DRIVE THIS CAR AT NIGHT
Corrective Action:
THE HEADLIGHTS HAVE BECOME DIM AND IT IS VERY HARD TO SEE AT NIGHT. GM KNOWS ABOUT THE PROBLEM BUT THEY HAVE NOT ISSUED A RECALL. BOTH HEAD LAMP ASSEMBLIES NEED TO BE REPLACED ON MY 2016 SRX AT A COST OF $1700+. IT IS UNSAFE TO DRIVE THIS CAR AT NIGHT
Additional Notes:
THE HEADLIGHTS HAVE BECOME DIM AND IT IS VERY HARD TO SEE AT NIGHT. GM KNOWS ABOUT THE PROBLEM BUT THEY HAVE NOT ISSUED A RECALL. BOTH HEAD LAMP ASSEMBLIES NEED TO BE REPLACED ON MY 2016 SRX AT A COST OF $1700+. IT IS UNSAFE TO DRIVE THIS CAR AT NIGHT
Mfg Campaign: 11362429
Recall Date: Oct 2, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY RADIO SCREEN ON MY 2016 CADILLAC SRX HAS SPIDER WEB CRACKS ON BOTH THE LEFT SIDE AND THE RIGHT SIDE. IT STARTED SMALL, ABOUT SIX MONTHS AGO, AND THE CRACKS KEEP GROWING AND SPREADING. THE DEALER WANTS TO CHARGE ME $1,500.00 TO REPLACE THE ENTIRE RADIO CONSOLE, BUT IT SHOULD BE A RECALL.
Corrective Action:
MY RADIO SCREEN ON MY 2016 CADILLAC SRX HAS SPIDER WEB CRACKS ON BOTH THE LEFT SIDE AND THE RIGHT SIDE. IT STARTED SMALL, ABOUT SIX MONTHS AGO, AND THE CRACKS KEEP GROWING AND SPREADING. THE DEALER WANTS TO CHARGE ME $1,500.00 TO REPLACE THE ENTIRE RADIO CONSOLE, BUT IT SHOULD BE A RECALL.
Additional Notes:
MY RADIO SCREEN ON MY 2016 CADILLAC SRX HAS SPIDER WEB CRACKS ON BOTH THE LEFT SIDE AND THE RIGHT SIDE. IT STARTED SMALL, ABOUT SIX MONTHS AGO, AND THE CRACKS KEEP GROWING AND SPREADING. THE DEALER WANTS TO CHARGE ME $1,500.00 TO REPLACE THE ENTIRE RADIO CONSOLE, BUT IT SHOULD BE A RECALL.
Mfg Campaign: 11361568
Recall Date: Sep 28, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LOWBEAMS OF MY HEADLIGHTS ARE SO DIM I CANNOT DRIVE AT NIGHT. DON'T FEEL SAFE AT ALL. TOOK TO A DEALER AND THEY WANTED TO REPLACE THE WHOLE ASSEMBLY AT MY EXPENSE WHICH IS $2K. I WAS TOLD REPLACING THE BULB WILL NOT FIX SITUATION AS IT IS THE HOUSING THAT IS FAULTY.
Corrective Action:
THE LOWBEAMS OF MY HEADLIGHTS ARE SO DIM I CANNOT DRIVE AT NIGHT. DON'T FEEL SAFE AT ALL. TOOK TO A DEALER AND THEY WANTED TO REPLACE THE WHOLE ASSEMBLY AT MY EXPENSE WHICH IS $2K. I WAS TOLD REPLACING THE BULB WILL NOT FIX SITUATION AS IT IS THE HOUSING THAT IS FAULTY.
Additional Notes:
THE LOWBEAMS OF MY HEADLIGHTS ARE SO DIM I CANNOT DRIVE AT NIGHT. DON'T FEEL SAFE AT ALL. TOOK TO A DEALER AND THEY WANTED TO REPLACE THE WHOLE ASSEMBLY AT MY EXPENSE WHICH IS $2K. I WAS TOLD REPLACING THE BULB WILL NOT FIX SITUATION AS IT IS THE HOUSING THAT IS FAULTY.
Mfg Campaign: 11361050
Recall Date: Sep 25, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS ARE DIM MAKING IT UNSAFE TO DRIVE AT NIGHT. HAVING TO USE HIGHBEAMS TO DRIVE. VERY UNSAFE. THESE VEHICLES SHOULD BE RECALLED FOR LIGHTING. HAS BEEN LIKE THIS FOR A WHILE.
Corrective Action:
HEADLIGHTS ARE DIM MAKING IT UNSAFE TO DRIVE AT NIGHT. HAVING TO USE HIGHBEAMS TO DRIVE. VERY UNSAFE. THESE VEHICLES SHOULD BE RECALLED FOR LIGHTING. HAS BEEN LIKE THIS FOR A WHILE.
Additional Notes:
HEADLIGHTS ARE DIM MAKING IT UNSAFE TO DRIVE AT NIGHT. HAVING TO USE HIGHBEAMS TO DRIVE. VERY UNSAFE. THESE VEHICLES SHOULD BE RECALLED FOR LIGHTING. HAS BEEN LIKE THIS FOR A WHILE.
Mfg Campaign: 11361027
Recall Date: Sep 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 CADILLAC SRX THE RADIO HAS SPIDER WEB CRACKING IN THE SCREEN, THIS IS THE SECOND TIME SINCE I HAVE OWNED THE CAR ITS HAPPENED CAUSING THE RADIO TO FREEZE AND NOT FUNCTION CADILLAC DOES NOT WANT TO COVER THE FAULTY PART
Corrective Action:
I HAVE A 2016 CADILLAC SRX THE RADIO HAS SPIDER WEB CRACKING IN THE SCREEN, THIS IS THE SECOND TIME SINCE I HAVE OWNED THE CAR ITS HAPPENED CAUSING THE RADIO TO FREEZE AND NOT FUNCTION CADILLAC DOES NOT WANT TO COVER THE FAULTY PART
Additional Notes:
I HAVE A 2016 CADILLAC SRX THE RADIO HAS SPIDER WEB CRACKING IN THE SCREEN, THIS IS THE SECOND TIME SINCE I HAVE OWNED THE CAR ITS HAPPENED CAUSING THE RADIO TO FREEZE AND NOT FUNCTION CADILLAC DOES NOT WANT TO COVER THE FAULTY PART
Mfg Campaign: 11353681
Recall Date: Sep 8, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEHICLE IS SIGNIFICANTLY LESS THAN PAID. I SPECIFICALLY ASKED THE DEALER FOR THE CARFAX. THE STRUCTURAL DAMAGE ACCIDENT HAPPENED LESS THAN 30 DAYS BEFORE SELLING TO ME AND HAD NOT BEEN REFLECTED ON THE CARFAX YET THE DEALER KNEW. I ALSO PAID OVER $500 FOR A FUEL INJECTOR ISSUE THAT WAS CAUSING ENGINE MISFIRING. ON A LONG TRIP MY CHECK ENGINE LIGHT STARTING FLASHING. I GOT IT INTO A REPAIR SHOP IMMEDIATELY.
Corrective Action:
I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEHICLE IS SIGNIFICANTLY LESS THAN PAID. I SPECIFICALLY ASKED THE DEALER FOR THE CARFAX. THE STRUCTURAL DAMAGE ACCIDENT HAPPENED LESS THAN 30 DAYS BEFORE SELLING TO ME AND HAD NOT BEEN REFLECTED ON THE CARFAX YET THE DEALER KNEW. I ALSO PAID OVER $500 FOR A FUEL INJECTOR ISSUE THAT WAS CAUSING ENGINE MISFIRING. ON A LONG TRIP MY CHECK ENGINE LIGHT STARTING FLASHING. I GOT IT INTO A REPAIR SHOP IMMEDIATELY.
Additional Notes:
I ASKED THE DEALER IF THE VEHICLE WE WERE CONTEMPLATING BUYING HAD ANY ACCIDENTS.DEALER SHOWED ME A CARFAX THAT DID NOT REFLECT ANY ACCIDENTS AND STATED AS SUCH. UPON GOING IN TO TRADE MY VEHICLE THIS WEEKEND I WAS MADE AWARE THE VEHICLE HAS BEEN IN THREE ACCIDENTS WITH STRUCTURAL DAMAGE AND THE VEHICLE IS SIGNIFICANTLY LESS THAN PAID. I SPECIFICALLY ASKED THE DEALER FOR THE CARFAX. THE STRUCTURAL DAMAGE ACCIDENT HAPPENED LESS THAN 30 DAYS BEFORE SELLING TO ME AND HAD NOT BEEN REFLECTED ON THE CARFAX YET THE DEALER KNEW. I ALSO PAID OVER $500 FOR A FUEL INJECTOR ISSUE THAT WAS CAUSING ENGINE MISFIRING. ON A LONG TRIP MY CHECK ENGINE LIGHT STARTING FLASHING. I GOT IT INTO A REPAIR SHOP IMMEDIATELY.
Mfg Campaign: 11349856
Recall Date: Aug 17, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury