Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
Consumer Complaints
120 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Blazer. The contact stated that the check engine warning light was illuminated. The contact was unable to use the electrical features in the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the purge pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 36,000.
Corrective Action:
The contact owns a 2021 Chevrolet Blazer. The contact stated that the check engine warning light was illuminated. The contact was unable to use the electrical features in the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the purge pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 36,000.
Additional Notes:
The contact owns a 2021 Chevrolet Blazer. The contact stated that the check engine warning light was illuminated. The contact was unable to use the electrical features in the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the purge pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 36,000.
Mfg Campaign: 11557219
Recall Date: Nov 28, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Corrective Action:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Additional Notes:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Mfg Campaign: 11545926
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Corrective Action:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Additional Notes:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Mfg Campaign: 11545926
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Corrective Action:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Additional Notes:
Receiving 3 different errors on dash display. 1) Action Required- No Remote Detected 2) Action Required- No Remote Detected Press Brake to Restart 3) No Remote Key Wa Detected Place Key In Transmitter Pocket Then Start Your Vehicle. All of these errors are intermittent and have appeared with using 2 different Remotes. Batteries have been replaced also. This in itself is not so much a safety hazard (annoying), but what is intermittently happening is the car shuts down while in drive and in reverse. So far it has not shut down on the freeway but has shut down while on City streets. We have taken it to 2 different GM Dealers a total of 7 times in the last 3 months(currently at the dealer now). Each time the dealer is saying they cannot duplicate the errors. We get it back and within 1 (usually the same day)day it is right back with the errors. Clearly these errors are a nuisance and dangerous if the vehicle shuts down. I have additional service documents and photos and videos but due to the maximum I can provide they are not uploaded.
Mfg Campaign: 11545926
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The breaks make a squealing noise all the time which is concerning. I was told by Beaver Chevrolet that this is normal as the breaks were changed in newer car models. They have made a squealing noise ever since I bought the car brand new. I took the car into Beaver Chevrolet approximately 4 months ago and was told that they were unable to replace the breaks because they "weren't squealing bad enough". They did spray my breaks down, however they told me that once I hit 36,000 miles if the issue was still occuring (which it will be) that I would have to pay to have the breaks sprayed. The issue persisted and the spray they used only lasted a few days. Typically breaks should not squeal unless they have gone bad, which isn't the case here. I find this issue to be a safety hazard as how are customers supposed to know when their breaks actually do go bad if they squeal all the time. The issue was reproduced, but it is unclear what their standard is for determining the actual noise to breaking ratio.
Corrective Action:
The breaks make a squealing noise all the time which is concerning. I was told by Beaver Chevrolet that this is normal as the breaks were changed in newer car models. They have made a squealing noise ever since I bought the car brand new. I took the car into Beaver Chevrolet approximately 4 months ago and was told that they were unable to replace the breaks because they "weren't squealing bad enough". They did spray my breaks down, however they told me that once I hit 36,000 miles if the issue was still occuring (which it will be) that I would have to pay to have the breaks sprayed. The issue persisted and the spray they used only lasted a few days. Typically breaks should not squeal unless they have gone bad, which isn't the case here. I find this issue to be a safety hazard as how are customers supposed to know when their breaks actually do go bad if they squeal all the time. The issue was reproduced, but it is unclear what their standard is for determining the actual noise to breaking ratio.
Additional Notes:
The breaks make a squealing noise all the time which is concerning. I was told by Beaver Chevrolet that this is normal as the breaks were changed in newer car models. They have made a squealing noise ever since I bought the car brand new. I took the car into Beaver Chevrolet approximately 4 months ago and was told that they were unable to replace the breaks because they "weren't squealing bad enough". They did spray my breaks down, however they told me that once I hit 36,000 miles if the issue was still occuring (which it will be) that I would have to pay to have the breaks sprayed. The issue persisted and the spray they used only lasted a few days. Typically breaks should not squeal unless they have gone bad, which isn't the case here. I find this issue to be a safety hazard as how are customers supposed to know when their breaks actually do go bad if they squeal all the time. The issue was reproduced, but it is unclear what their standard is for determining the actual noise to breaking ratio.
Mfg Campaign: 11544054
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2021 Chevrolet Blazer. The contact stated while driving 69-70 MPH, the steering wheel strongly pulled to the left side and into the roadway median. There was no warning light illuminated. The contact stated that the vehicle hit the median and bounced, facing incoming traffic. The contact slammed on the brakes and shifted into park (P). The air bags deployed. The contact was able to exit the vehicle with the assistance of bystanders. Emergency services arrived at the scene but the contact was not transported to the hospital at the time. The contact later received medical assistance and was informed she had sustained soreness on the neck, shoulders and bruises all over the body. Additionally, the contact was advised she had sustained post traumatic stress disorder (PTSD). A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 24,000.
Corrective Action:
The contact owned a 2021 Chevrolet Blazer. The contact stated while driving 69-70 MPH, the steering wheel strongly pulled to the left side and into the roadway median. There was no warning light illuminated. The contact stated that the vehicle hit the median and bounced, facing incoming traffic. The contact slammed on the brakes and shifted into park (P). The air bags deployed. The contact was able to exit the vehicle with the assistance of bystanders. Emergency services arrived at the scene but the contact was not transported to the hospital at the time. The contact later received medical assistance and was informed she had sustained soreness on the neck, shoulders and bruises all over the body. Additionally, the contact was advised she had sustained post traumatic stress disorder (PTSD). A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 24,000.
Additional Notes:
The contact owned a 2021 Chevrolet Blazer. The contact stated while driving 69-70 MPH, the steering wheel strongly pulled to the left side and into the roadway median. There was no warning light illuminated. The contact stated that the vehicle hit the median and bounced, facing incoming traffic. The contact slammed on the brakes and shifted into park (P). The air bags deployed. The contact was able to exit the vehicle with the assistance of bystanders. Emergency services arrived at the scene but the contact was not transported to the hospital at the time. The contact later received medical assistance and was informed she had sustained soreness on the neck, shoulders and bruises all over the body. Additionally, the contact was advised she had sustained post traumatic stress disorder (PTSD). A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 24,000.
Mfg Campaign: 11539220
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The Esc display came up then sutbality sensor show and my back wheel went right. My car flipped twice and then landed on the guardrail.
Corrective Action:
The Esc display came up then sutbality sensor show and my back wheel went right. My car flipped twice and then landed on the guardrail.
Additional Notes:
The Esc display came up then sutbality sensor show and my back wheel went right. My car flipped twice and then landed on the guardrail.
Mfg Campaign: 11539221
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Esc display came up then sutbality sensor show and my back wheel went right. My car flipped twice and then landed on the guardrail.
Corrective Action:
The Esc display came up then sutbality sensor show and my back wheel went right. My car flipped twice and then landed on the guardrail.
Additional Notes:
The Esc display came up then sutbality sensor show and my back wheel went right. My car flipped twice and then landed on the guardrail.
Mfg Campaign: 11539221
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Tires - purchased vehicle from car dealership two weeks ago. Drivers side rear tire low. Aired up was low again next day. Blow out On freeway tires are unsafe. Per Discount Tire said tire could not be repaired . all four tired unsafe, tread issue. Replaced two rear tires. Unknown when light came on. Tire size 265/45r21 dot A3LMWD 30
Corrective Action:
Tires - purchased vehicle from car dealership two weeks ago. Drivers side rear tire low. Aired up was low again next day. Blow out On freeway tires are unsafe. Per Discount Tire said tire could not be repaired . all four tired unsafe, tread issue. Replaced two rear tires. Unknown when light came on. Tire size 265/45r21 dot A3LMWD 30
Additional Notes:
Tires - purchased vehicle from car dealership two weeks ago. Drivers side rear tire low. Aired up was low again next day. Blow out On freeway tires are unsafe. Per Discount Tire said tire could not be repaired . all four tired unsafe, tread issue. Replaced two rear tires. Unknown when light came on. Tire size 265/45r21 dot A3LMWD 30
Mfg Campaign: 11533392
Recall Date: Jul 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on the highway at speeds above 60 MPH, the engine shut off. There was a slight shuttering immediately prior, but no other indication. I had to pull over, across three lanes of traffic, during rush hour, in a fairly heavy rain and became a disabled vehicle on the shoulder. After being towed to the dealer, it was determined that the fuel pump was faulty. The vehicle had 4,954 miles on it so there was no reason for this part to have failed so early.
Corrective Action:
While driving on the highway at speeds above 60 MPH, the engine shut off. There was a slight shuttering immediately prior, but no other indication. I had to pull over, across three lanes of traffic, during rush hour, in a fairly heavy rain and became a disabled vehicle on the shoulder. After being towed to the dealer, it was determined that the fuel pump was faulty. The vehicle had 4,954 miles on it so there was no reason for this part to have failed so early.
Additional Notes:
While driving on the highway at speeds above 60 MPH, the engine shut off. There was a slight shuttering immediately prior, but no other indication. I had to pull over, across three lanes of traffic, during rush hour, in a fairly heavy rain and became a disabled vehicle on the shoulder. After being towed to the dealer, it was determined that the fuel pump was faulty. The vehicle had 4,954 miles on it so there was no reason for this part to have failed so early.
Mfg Campaign: 11533312
Recall Date: Jul 19, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Corrective Action:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Additional Notes:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Mfg Campaign: 11529702
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Corrective Action:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Additional Notes:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Mfg Campaign: 11529702
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Corrective Action:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Additional Notes:
The radio and all the sound notifications such as turn signals, emergency flashers, crash avoidance, cross traffic, lane departure, and the use of the emergency OnStar system do not work. this has been addressed in GM service information #PIT5971B: Loss OF Audio and OnStar LED is Red - (Apr 3, 2023) GM appears to be addressing this as an inconvenience of not having the entertainment of the radio and not the safety features associated with it. This also includes the use of hands-free cell phone.
Mfg Campaign: 11529702
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Friday, April 28, 2023, at about 11:30 am, my car, died as I was driving it out of the grocery store parking lot; luckily, it didn’t happen as I was crossing the busy highway. I attempted several times to restart it, with no luck. There were no warning lamps, messages or other symptoms of this problem. The vehicle was in the middle of an aisle, blocking the aisle and many cars in parking spots, so I managed to get it into neutral and it backed around into parking spaces where the left rear quarter stopped against the front tire of a Ford F-350. I was actually thankful for the truck as I had no steering or brakes, and I was on a slight hill heading towards the road. I had it towed to the dealership, which was unable to tell me what the problem was before I obtained a ride home at 3:30 pm and that they would call me when they had it figured out. When I returned home, my husband had searched the internet for recalls for the car and was unable to locate any. I called the service department the next day, Saturday April 29, and was told that the problem was the fuel pump control module, which was under warranty, and it could be 3 months before it was fixed as they didn’t have one, and there was a large backorder. The fuel pump module was recalled on other GM vehicles GM #N212382040 and NHTSA campaign #21V739000, and there was another recall by GM on February 6, 2023 Recall #N222372310 that did NOT include the Chevy Blazer.
Corrective Action:
On Friday, April 28, 2023, at about 11:30 am, my car, died as I was driving it out of the grocery store parking lot; luckily, it didn’t happen as I was crossing the busy highway. I attempted several times to restart it, with no luck. There were no warning lamps, messages or other symptoms of this problem. The vehicle was in the middle of an aisle, blocking the aisle and many cars in parking spots, so I managed to get it into neutral and it backed around into parking spaces where the left rear quarter stopped against the front tire of a Ford F-350. I was actually thankful for the truck as I had no steering or brakes, and I was on a slight hill heading towards the road. I had it towed to the dealership, which was unable to tell me what the problem was before I obtained a ride home at 3:30 pm and that they would call me when they had it figured out. When I returned home, my husband had searched the internet for recalls for the car and was unable to locate any. I called the service department the next day, Saturday April 29, and was told that the problem was the fuel pump control module, which was under warranty, and it could be 3 months before it was fixed as they didn’t have one, and there was a large backorder. The fuel pump module was recalled on other GM vehicles GM #N212382040 and NHTSA campaign #21V739000, and there was another recall by GM on February 6, 2023 Recall #N222372310 that did NOT include the Chevy Blazer.
Additional Notes:
On Friday, April 28, 2023, at about 11:30 am, my car, died as I was driving it out of the grocery store parking lot; luckily, it didn’t happen as I was crossing the busy highway. I attempted several times to restart it, with no luck. There were no warning lamps, messages or other symptoms of this problem. The vehicle was in the middle of an aisle, blocking the aisle and many cars in parking spots, so I managed to get it into neutral and it backed around into parking spaces where the left rear quarter stopped against the front tire of a Ford F-350. I was actually thankful for the truck as I had no steering or brakes, and I was on a slight hill heading towards the road. I had it towed to the dealership, which was unable to tell me what the problem was before I obtained a ride home at 3:30 pm and that they would call me when they had it figured out. When I returned home, my husband had searched the internet for recalls for the car and was unable to locate any. I called the service department the next day, Saturday April 29, and was told that the problem was the fuel pump control module, which was under warranty, and it could be 3 months before it was fixed as they didn’t have one, and there was a large backorder. The fuel pump module was recalled on other GM vehicles GM #N212382040 and NHTSA campaign #21V739000, and there was another recall by GM on February 6, 2023 Recall #N222372310 that did NOT include the Chevy Blazer.
Mfg Campaign: 11525703
Recall Date: Jun 6, 2023
General Motors, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT: (Unavailable). The contact stated that while driving at various speeds and driving over snow covered roads, the rear end was swaying. The tires were wearing from the inside out. The vehicle was taken to the local dealer where it was diagnosed that the tires needed to be replaced. The manufacturer was notified about the failure and offered to assist with the repair. The approximate failure mileage was 14,000.
Corrective Action:
The contact owns a 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT: (Unavailable). The contact stated that while driving at various speeds and driving over snow covered roads, the rear end was swaying. The tires were wearing from the inside out. The vehicle was taken to the local dealer where it was diagnosed that the tires needed to be replaced. The manufacturer was notified about the failure and offered to assist with the repair. The approximate failure mileage was 14,000.
Additional Notes:
The contact owns a 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT: (Unavailable). The contact stated that while driving at various speeds and driving over snow covered roads, the rear end was swaying. The tires were wearing from the inside out. The vehicle was taken to the local dealer where it was diagnosed that the tires needed to be replaced. The manufacturer was notified about the failure and offered to assist with the repair. The approximate failure mileage was 14,000.
Mfg Campaign: 11509312
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns two 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT Number: A3LMWD30. The contact stated that while his daughter was driving 30 MPH, the vehicle lost traction. The contact stated that the rear driver’s side tire low air warning light was illuminated. The contact stated he also experienced the same failure with his vehicle. The contact stated all eight tires were bald on both vehicles. The contact took both vehicles to the local dealer, where it was diagnosed with needing all eight tires to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 21,000.
Corrective Action:
The contact owns two 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT Number: A3LMWD30. The contact stated that while his daughter was driving 30 MPH, the vehicle lost traction. The contact stated that the rear driver’s side tire low air warning light was illuminated. The contact stated he also experienced the same failure with his vehicle. The contact stated all eight tires were bald on both vehicles. The contact took both vehicles to the local dealer, where it was diagnosed with needing all eight tires to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 21,000.
Additional Notes:
The contact owns two 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT Number: A3LMWD30. The contact stated that while his daughter was driving 30 MPH, the vehicle lost traction. The contact stated that the rear driver’s side tire low air warning light was illuminated. The contact stated he also experienced the same failure with his vehicle. The contact stated all eight tires were bald on both vehicles. The contact took both vehicles to the local dealer, where it was diagnosed with needing all eight tires to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 21,000.
Mfg Campaign: 11506194
Recall Date: Feb 8, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Corrective Action:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Additional Notes:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Mfg Campaign: 11502601
Recall Date: Jan 19, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Corrective Action:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Additional Notes:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Mfg Campaign: 11502601
Recall Date: Jan 19, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Corrective Action:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Additional Notes:
My car caught on fire for no apparent reason. Front of car totally destroyed.
Mfg Campaign: 11502601
Recall Date: Jan 19, 2023
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT Number: A3LMWD304920. The contact stated that the tread on all four tires were worn. The vehicle was taken to the dealer and the contact was informed that the tires needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20T018000 (Tires). The tires were not replaced. The manufacturer was contacted and confirmed that the tires were not included in the recall. The contact was advised to contact the NHTSA hotline to file a complaint. The failure mileage was 20,000.
Corrective Action:
The contact owns a 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT Number: A3LMWD304920. The contact stated that the tread on all four tires were worn. The vehicle was taken to the dealer and the contact was informed that the tires needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20T018000 (Tires). The tires were not replaced. The manufacturer was contacted and confirmed that the tires were not included in the recall. The contact was advised to contact the NHTSA hotline to file a complaint. The failure mileage was 20,000.
Additional Notes:
The contact owns a 2021 Chevrolet Blazer equipped with Continental Tires, Tire Line: Crosscontact LX Sport, Tire Size: 235/65/R18, DOT Number: A3LMWD304920. The contact stated that the tread on all four tires were worn. The vehicle was taken to the dealer and the contact was informed that the tires needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20T018000 (Tires). The tires were not replaced. The manufacturer was contacted and confirmed that the tires were not included in the recall. The contact was advised to contact the NHTSA hotline to file a complaint. The failure mileage was 20,000.
Mfg Campaign: 11497219
Recall Date: Dec 13, 2022
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