CHEVROLET BOLT EV 2018

Complete listing of complaints and recalls for this vehicle

101
Complaints
11
Recalls

Complaints & Recalls

101 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 23V845000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: Dec 14, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Potential Risk:
A fire increases the risk of injury.
FREE Recall Solution:
Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N232421970
Notice Date: Jan 24, 2024
Recall Date: Dec 14, 2023
General Motors, Llc
NHTSA Campaign: 22V930000 SAFETY RECALL
111.2K Vehicles Affected
Recall Date: Dec 15, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Potential Risk:
A vehicle fire can increase the risk of injury.
FREE Recall Solution:
Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N222383790
Notice Date: Jan 23, 2023
Recall Date: Dec 15, 2022
General Motors, Llc
NHTSA Campaign: 21V560000 SAFETY RECALL
57.4K Vehicles Affected
Recall Date: Jul 23, 2021
Safety Issue:

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under NHTSA recall number 20V-701. The high voltage battery could catch fire when charged to full or nearly full capacity.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212343880
Notice Date: Aug 13, 2021
Recall Date: Jul 23, 2021
General Motors Llc
NHTSA Campaign: 20V701000 SAFETY RECALL
50.9K Vehicles Affected
Recall Date: Nov 13, 2020
Safety Issue:

General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Potential Risk:
A battery fire increases the risk of injury.
FREE Recall Solution:
This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202311730
Notice Date: May 11, 2021
Recall Date: Nov 13, 2020
General Motors Llc
NHTSA Campaign: 18V576000 SAFETY RECALL
210.6K Vehicles Affected
Recall Date: Aug 30, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 18279
Notice Date: Oct 11, 2018
Recall Date: Aug 30, 2018

Consumer Complaints

101 Complaints
General Motors, Llc
Campaign: 11072741 Other
Feb 13, 2018
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

THE BOLT EV HAS A STEERING-WHEEL MOUNTED REGENERATIVE BREAKING PADDLE, WHICH APPLIES THE REGENERATIVE BREAKING, SLOWING THE VEHICLE. HOWEVER, WHEN THE BATTERY IS FULLY CHARGED, THIS PADDLE DOES NOTHING, WHICH HAS RESULTED IN SOME NEAR MISSES. A WARNING INDICATOR SHOULD BE PRESENT, OR THE DOCUMENTATION SHOULD SUGGEST ENABLING "HILLTOP RESERVE" TO PREVENT THIS FROM OCCURRING. I HAVE REPORTED THIS TO CHEVY, BUT NO RESPONSES WERE RECEIVED.

Corrective Action:

THE BOLT EV HAS A STEERING-WHEEL MOUNTED REGENERATIVE BREAKING PADDLE, WHICH APPLIES THE REGENERATIVE BREAKING, SLOWING THE VEHICLE. HOWEVER, WHEN THE BATTERY IS FULLY CHARGED, THIS PADDLE DOES NOTHING, WHICH HAS RESULTED IN SOME NEAR MISSES. A WARNING INDICATOR SHOULD BE PRESENT, OR THE DOCUMENTATION SHOULD SUGGEST ENABLING "HILLTOP RESERVE" TO PREVENT THIS FROM OCCURRING. I HAVE REPORTED THIS TO CHEVY, BUT NO RESPONSES WERE RECEIVED.

Additional Notes:

THE BOLT EV HAS A STEERING-WHEEL MOUNTED REGENERATIVE BREAKING PADDLE, WHICH APPLIES THE REGENERATIVE BREAKING, SLOWING THE VEHICLE. HOWEVER, WHEN THE BATTERY IS FULLY CHARGED, THIS PADDLE DOES NOTHING, WHICH HAS RESULTED IN SOME NEAR MISSES. A WARNING INDICATOR SHOULD BE PRESENT, OR THE DOCUMENTATION SHOULD SUGGEST ENABLING "HILLTOP RESERVE" TO PREVENT THIS FROM OCCURRING. I HAVE REPORTED THIS TO CHEVY, BUT NO RESPONSES WERE RECEIVED.

Manufacturer: CHEVROLET
Mfg Campaign: 11072741
Notice Date: Feb 13, 2018
Recall Date: Feb 13, 2018
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