Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242470160
Recall Date: Oct 31, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242443000
Recall Date: Jun 27, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232414710
Recall Date: Aug 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212345940
Recall Date: Aug 20, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340860
Recall Date: Jul 8, 2021
Consumer Complaints
82 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Corrective Action:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Additional Notes:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Mfg Campaign: 11569705
Recall Date: Feb 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Corrective Action:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Additional Notes:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Mfg Campaign: 11569705
Recall Date: Feb 3, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Corrective Action:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Additional Notes:
I was driving 72 mph, and went to accelerate to 75 mph to set my cruise control. As soon as I stepped on the accelerator pedal, my 2022 Chevy Bolt EUV jerked violently and immediately applied braking to car to take it from 72 mph to about 30 mph within 1 second. Had someone been behind me I would have been rear ended. I was able to pull over to the shoulder of the road, and put my car into park. I was unable to turn off the vehicle or shift into any gears (reverse, neutral, drive). The car displayed a warning on dash "power drive train malfunction pull over safely". There was no warning for the sudden deceleration and is a serious safety risk and concern.
Mfg Campaign: 11569705
Recall Date: Feb 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Corrective Action:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Additional Notes:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Mfg Campaign: 11562166
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Corrective Action:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Additional Notes:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Mfg Campaign: 11562166
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Corrective Action:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Additional Notes:
About 1 month ago I picked up my daughter from school. Just as we exited the parking lot, there was nothing in front and the brakes came on and the car turned off and would not restart for a few minutes. The same day, we were on the way home I was traveling about 35mph. All of a sudden the brakes came on again. This time there was nothing in front but many cars behind, so I floored the accelerator the car tires screeched. I was less than a mile from home and made it without incident. The dealership is unable to reproduce or review the logs because the vehicle stopped logging everything since December 4th. The car is in my driveway and I don't trust it can safely be driven. The dealership is not helpful by telling me to just monitor the situation and bring it in if it happens again. I am seeing on the internet that there are many people experiencing this exact problem.
Mfg Campaign: 11562166
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2022 Chevy Bolt, less than 10,000 miles. Problem began 11/24/23. Steering wheel locks up at low speeds, gives warning "Steering Assistance reduced" at higher speeds. At low speeds, steering wheel turns only a small amount before it clicks and stops. Very dangerous in tight parking lots or trying to turn left or right from a stop - takes multiple tries to get steering wheel to turn, and sometimes it jerks back in the opposite direction. Took it to dealer, they said steering column needs to be replaced. Did not have an accident or hit anything prior - I think the column is defective.
Corrective Action:
2022 Chevy Bolt, less than 10,000 miles. Problem began 11/24/23. Steering wheel locks up at low speeds, gives warning "Steering Assistance reduced" at higher speeds. At low speeds, steering wheel turns only a small amount before it clicks and stops. Very dangerous in tight parking lots or trying to turn left or right from a stop - takes multiple tries to get steering wheel to turn, and sometimes it jerks back in the opposite direction. Took it to dealer, they said steering column needs to be replaced. Did not have an accident or hit anything prior - I think the column is defective.
Additional Notes:
2022 Chevy Bolt, less than 10,000 miles. Problem began 11/24/23. Steering wheel locks up at low speeds, gives warning "Steering Assistance reduced" at higher speeds. At low speeds, steering wheel turns only a small amount before it clicks and stops. Very dangerous in tight parking lots or trying to turn left or right from a stop - takes multiple tries to get steering wheel to turn, and sometimes it jerks back in the opposite direction. Took it to dealer, they said steering column needs to be replaced. Did not have an accident or hit anything prior - I think the column is defective.
Mfg Campaign: 11560134
Recall Date: Dec 14, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When I use the windshield washer fluid some of the vapors gets in the cabin. The fluid contains methanol and it is highly toxic.
Corrective Action:
When I use the windshield washer fluid some of the vapors gets in the cabin. The fluid contains methanol and it is highly toxic.
Additional Notes:
When I use the windshield washer fluid some of the vapors gets in the cabin. The fluid contains methanol and it is highly toxic.
Mfg Campaign: 11558682
Recall Date: Dec 6, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I use the windshield washer fluid some of the vapors gets in the cabin. The fluid contains methanol and it is highly toxic.
Corrective Action:
When I use the windshield washer fluid some of the vapors gets in the cabin. The fluid contains methanol and it is highly toxic.
Additional Notes:
When I use the windshield washer fluid some of the vapors gets in the cabin. The fluid contains methanol and it is highly toxic.
Mfg Campaign: 11558682
Recall Date: Dec 6, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while attempting to charge the vehicle, the charging system failed to charge the vehicle adequately. The contact stated that shortly after beginning to charge the vehicle, the vehicle overheated after 30 minutes, and the charging light turned from blue to red. The contact then had to disconnect the charger. The vehicle was taken to the dealer who was unable to determine the cause of the failure with the charging unit. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while attempting to charge the vehicle, the charging system failed to charge the vehicle adequately. The contact stated that shortly after beginning to charge the vehicle, the vehicle overheated after 30 minutes, and the charging light turned from blue to red. The contact then had to disconnect the charger. The vehicle was taken to the dealer who was unable to determine the cause of the failure with the charging unit. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while attempting to charge the vehicle, the charging system failed to charge the vehicle adequately. The contact stated that shortly after beginning to charge the vehicle, the vehicle overheated after 30 minutes, and the charging light turned from blue to red. The contact then had to disconnect the charger. The vehicle was taken to the dealer who was unable to determine the cause of the failure with the charging unit. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200.
Mfg Campaign: 11551557
Recall Date: Oct 24, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Corrective Action:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Additional Notes:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Mfg Campaign: 11548160
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Corrective Action:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Additional Notes:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Mfg Campaign: 11548160
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Corrective Action:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Additional Notes:
Vehicle stopped while driving down the road lost power threw up multiple codes and was stuck in the middle of the roadway!
Mfg Campaign: 11548160
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11545631
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11545631
Recall Date: Sep 20, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Corrective Action:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Additional Notes:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Mfg Campaign: 11543576
Recall Date: Sep 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Corrective Action:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Additional Notes:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Mfg Campaign: 11543576
Recall Date: Sep 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Corrective Action:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Additional Notes:
While waiting to make a left turn, the car lurched forward about a foot and went into park.It would not shift into any gear. A warning briefly showed up on drivers display which said DO NOT SHIFT UNTIL ???? RESETS. I turned car off but it immediately came back on automatically, and for twenty minutes I was in the intersection blocking traffic (police called to protect me from traffic). On drivers display a car symbol with exclamation point through the car was showing. After twenty minutes I turned it off again and it stayed off until I turned it on. The display of car with exclamation point was still showing. I could then shift into another gear and drive home less than a mile. When I checked car later car with exclamation point display was gone. Everything seemed. I was driving in one pedal mode.
Mfg Campaign: 11543576
Recall Date: Sep 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Complete transmission failure shortly after seeing "Service Transmission" message in 2022 Chevy Bolt EV Drivers Information Center. When message first appeared selected option to dismiss message and continued to drive as normal. After turning vehicle off and then back on the message appeared again and all attempts to change gear into neutral, reverse, or drive resulting in all doors unlocking and the vehicle shifting back into park. Was unable to put car in neutral and move vehicle off road therefore blocking traffic until a tow truck arrived 90 minutes later.
Corrective Action:
Complete transmission failure shortly after seeing "Service Transmission" message in 2022 Chevy Bolt EV Drivers Information Center. When message first appeared selected option to dismiss message and continued to drive as normal. After turning vehicle off and then back on the message appeared again and all attempts to change gear into neutral, reverse, or drive resulting in all doors unlocking and the vehicle shifting back into park. Was unable to put car in neutral and move vehicle off road therefore blocking traffic until a tow truck arrived 90 minutes later.
Additional Notes:
Complete transmission failure shortly after seeing "Service Transmission" message in 2022 Chevy Bolt EV Drivers Information Center. When message first appeared selected option to dismiss message and continued to drive as normal. After turning vehicle off and then back on the message appeared again and all attempts to change gear into neutral, reverse, or drive resulting in all doors unlocking and the vehicle shifting back into park. Was unable to put car in neutral and move vehicle off road therefore blocking traffic until a tow truck arrived 90 minutes later.
Mfg Campaign: 11542304
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complete transmission failure shortly after seeing "Service Transmission" message in 2022 Chevy Bolt EV Drivers Information Center. When message first appeared selected option to dismiss message and continued to drive as normal. After turning vehicle off and then back on the message appeared again and all attempts to change gear into neutral, reverse, or drive resulting in all doors unlocking and the vehicle shifting back into park. Was unable to put car in neutral and move vehicle off road therefore blocking traffic until a tow truck arrived 90 minutes later.
Corrective Action:
Complete transmission failure shortly after seeing "Service Transmission" message in 2022 Chevy Bolt EV Drivers Information Center. When message first appeared selected option to dismiss message and continued to drive as normal. After turning vehicle off and then back on the message appeared again and all attempts to change gear into neutral, reverse, or drive resulting in all doors unlocking and the vehicle shifting back into park. Was unable to put car in neutral and move vehicle off road therefore blocking traffic until a tow truck arrived 90 minutes later.
Additional Notes:
Complete transmission failure shortly after seeing "Service Transmission" message in 2022 Chevy Bolt EV Drivers Information Center. When message first appeared selected option to dismiss message and continued to drive as normal. After turning vehicle off and then back on the message appeared again and all attempts to change gear into neutral, reverse, or drive resulting in all doors unlocking and the vehicle shifting back into park. Was unable to put car in neutral and move vehicle off road therefore blocking traffic until a tow truck arrived 90 minutes later.
Mfg Campaign: 11542304
Recall Date: Sep 2, 2023
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