Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242470160
Recall Date: Oct 31, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242443000
Recall Date: Jun 27, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232421970
Recall Date: Dec 14, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232414710
Recall Date: Aug 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222383790
Recall Date: Dec 15, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212345940
Recall Date: Aug 20, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2022 Chevrolet Bolt EV and Bolt EUV vehicles. One of the two fasteners that secure the driver's frontal air bag to the steering wheel may be missing or improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340860
Recall Date: Jul 8, 2021
Consumer Complaints
82 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11529205
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this car last year and now already General Motors has discontinued making them. Is there something wrong with car and why did they quit making them so soon? Is there a safety problem with my car? Is the battery a fire hazard? [XXX], [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I purchased this car last year and now already General Motors has discontinued making them. Is there something wrong with car and why did they quit making them so soon? Is there a safety problem with my car? Is the battery a fire hazard? [XXX], [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I purchased this car last year and now already General Motors has discontinued making them. Is there something wrong with car and why did they quit making them so soon? Is there a safety problem with my car? Is the battery a fire hazard? [XXX], [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11525328
Recall Date: Jun 5, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera keeps going out screen turns black
Corrective Action:
Backup camera keeps going out screen turns black
Additional Notes:
Backup camera keeps going out screen turns black
Mfg Campaign: 11518745
Recall Date: Apr 24, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Not necessarily a failure or malfunction. When making right/left turns vehicle will accelerate for apparently no reason. Each time entering a parking lot or making a standard right/left turn. Each time this has happened during this acceleration it has almost caused a vehicle crash with another car in front or in another incident almost hit pedestrian. Found that the Rocker switch for Cruise control is being hit accidentally causing Cruise control to become activated causing the vehicle to accelerate.
Corrective Action:
Not necessarily a failure or malfunction. When making right/left turns vehicle will accelerate for apparently no reason. Each time entering a parking lot or making a standard right/left turn. Each time this has happened during this acceleration it has almost caused a vehicle crash with another car in front or in another incident almost hit pedestrian. Found that the Rocker switch for Cruise control is being hit accidentally causing Cruise control to become activated causing the vehicle to accelerate.
Additional Notes:
Not necessarily a failure or malfunction. When making right/left turns vehicle will accelerate for apparently no reason. Each time entering a parking lot or making a standard right/left turn. Each time this has happened during this acceleration it has almost caused a vehicle crash with another car in front or in another incident almost hit pedestrian. Found that the Rocker switch for Cruise control is being hit accidentally causing Cruise control to become activated causing the vehicle to accelerate.
Mfg Campaign: 11517716
Recall Date: Apr 18, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Not necessarily a failure or malfunction. When making right/left turns vehicle will accelerate for apparently no reason. Each time entering a parking lot or making a standard right/left turn. Each time this has happened during this acceleration it has almost caused a vehicle crash with another car in front or in another incident almost hit pedestrian. Found that the Rocker switch for Cruise control is being hit accidentally causing Cruise control to become activated causing the vehicle to accelerate.
Corrective Action:
Not necessarily a failure or malfunction. When making right/left turns vehicle will accelerate for apparently no reason. Each time entering a parking lot or making a standard right/left turn. Each time this has happened during this acceleration it has almost caused a vehicle crash with another car in front or in another incident almost hit pedestrian. Found that the Rocker switch for Cruise control is being hit accidentally causing Cruise control to become activated causing the vehicle to accelerate.
Additional Notes:
Not necessarily a failure or malfunction. When making right/left turns vehicle will accelerate for apparently no reason. Each time entering a parking lot or making a standard right/left turn. Each time this has happened during this acceleration it has almost caused a vehicle crash with another car in front or in another incident almost hit pedestrian. Found that the Rocker switch for Cruise control is being hit accidentally causing Cruise control to become activated causing the vehicle to accelerate.
Mfg Campaign: 11517716
Recall Date: Apr 18, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11516832
Recall Date: Apr 13, 2023
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11516832
Recall Date: Apr 13, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11516832
Recall Date: Apr 13, 2023
General Motors, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV equipped with Michelin Tires, Tire Line: Energy Saver A/S, Tire Size: 215/50/R17, And DOT Number: N/A. The contact stated that while driving over a pothole the front driver's side tire sidewall failed causing the tire to go flat. The contact stated upon inspecting the vehicle tires, he noticed a bubble on the rear driver's side tire. The vehicle taken to the local dealer who replaced the tire; however, while driving over a pothole, the replacement tire experienced a sidewall failure. The contact stated that the same tire sidewall had failed on three separate occasions. The manufacturer was not notified of the failure. The cause of the failure were not determined. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV equipped with Michelin Tires, Tire Line: Energy Saver A/S, Tire Size: 215/50/R17, And DOT Number: N/A. The contact stated that while driving over a pothole the front driver's side tire sidewall failed causing the tire to go flat. The contact stated upon inspecting the vehicle tires, he noticed a bubble on the rear driver's side tire. The vehicle taken to the local dealer who replaced the tire; however, while driving over a pothole, the replacement tire experienced a sidewall failure. The contact stated that the same tire sidewall had failed on three separate occasions. The manufacturer was not notified of the failure. The cause of the failure were not determined. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV equipped with Michelin Tires, Tire Line: Energy Saver A/S, Tire Size: 215/50/R17, And DOT Number: N/A. The contact stated that while driving over a pothole the front driver's side tire sidewall failed causing the tire to go flat. The contact stated upon inspecting the vehicle tires, he noticed a bubble on the rear driver's side tire. The vehicle taken to the local dealer who replaced the tire; however, while driving over a pothole, the replacement tire experienced a sidewall failure. The contact stated that the same tire sidewall had failed on three separate occasions. The manufacturer was not notified of the failure. The cause of the failure were not determined. The failure mileage was 5,000.
Mfg Campaign: 11513951
Recall Date: Mar 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Mfg Campaign: 11513502
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Mfg Campaign: 11513502
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while pulling out of a parking lot, the vehicle stalled, failed to shift into gear and would not turn off. A towing agent disconnected the battery and the vehicle turned off. The vehicle was then towed to the dealer where it was diagnosed that the service disconnect fuse had blown. The vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine control module (ECM) was replaced, however, the failure reoccurred upon starting the vehicle. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer had not followed up or returned the contact's calls. The failure mileage was approximately 6,612.
Mfg Campaign: 11513502
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While braking I have had multiple cars almost crash into the rear of my vehicle due to the breaking system of the vehicle. The break lights are too low and people expect the “running lights” on the rear to indicate breaking. I have also had multiple people tell me my break lights are out due to this. This is a safety issue be the design of the breaking system, I have found multiple forums of owners who have been rear ended for this exact issue.
Corrective Action:
While braking I have had multiple cars almost crash into the rear of my vehicle due to the breaking system of the vehicle. The break lights are too low and people expect the “running lights” on the rear to indicate breaking. I have also had multiple people tell me my break lights are out due to this. This is a safety issue be the design of the breaking system, I have found multiple forums of owners who have been rear ended for this exact issue.
Additional Notes:
While braking I have had multiple cars almost crash into the rear of my vehicle due to the breaking system of the vehicle. The break lights are too low and people expect the “running lights” on the rear to indicate breaking. I have also had multiple people tell me my break lights are out due to this. This is a safety issue be the design of the breaking system, I have found multiple forums of owners who have been rear ended for this exact issue.
Mfg Campaign: 11504229
Recall Date: Jan 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while driving 10 MPH, the air bag SRS warning light illuminated. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that an air bag electrical wire was loosened. The dealer tightened the air bag wire; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown air bag needed to be replaced; however, the part would not be available for three months. The dealer later informed the contact that the part was available, and the vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while driving 10 MPH, the air bag SRS warning light illuminated. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that an air bag electrical wire was loosened. The dealer tightened the air bag wire; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown air bag needed to be replaced; however, the part would not be available for three months. The dealer later informed the contact that the part was available, and the vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated while driving 10 MPH, the air bag SRS warning light illuminated. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that an air bag electrical wire was loosened. The dealer tightened the air bag wire; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that an unknown air bag needed to be replaced; however, the part would not be available for three months. The dealer later informed the contact that the part was available, and the vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11500805
Recall Date: Jan 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at highway speed, vehicle lost drive and a message stating to pull over was displayed. Vehicle then shifted into Park (P) and was unable to shifted into Drive (D) or Reverse (R). Vehicle towed to dealer, where it was for 7+ weeks before being repaired.
Corrective Action:
While driving at highway speed, vehicle lost drive and a message stating to pull over was displayed. Vehicle then shifted into Park (P) and was unable to shifted into Drive (D) or Reverse (R). Vehicle towed to dealer, where it was for 7+ weeks before being repaired.
Additional Notes:
While driving at highway speed, vehicle lost drive and a message stating to pull over was displayed. Vehicle then shifted into Park (P) and was unable to shifted into Drive (D) or Reverse (R). Vehicle towed to dealer, where it was for 7+ weeks before being repaired.
Mfg Campaign: 11499592
Recall Date: Dec 30, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Corrective Action:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Additional Notes:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Mfg Campaign: 11495267
Recall Date: Nov 29, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Corrective Action:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Additional Notes:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Mfg Campaign: 11495267
Recall Date: Nov 29, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Corrective Action:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Additional Notes:
The system in question is the Super Cruise hands free driving system. There has been several instances where the system has swerved the vehicle without warning or reason. There have been several instances where the system has failed on mapped road. There have been several instances where the vehicle wouldn't drive in the center of the lane, but instead on the lines or too close to other vehicles. I have dash cam footage and cell phone footage of the system failing and can duplicate it without issue. The vehicle spent over 30 days at the dealer and they were unable to fix it. The message that will appear when the system intermittently won't activate is "super cruise unavailable" I have attempted to work with my dealer, GM, and Onstar and nothing has been done to take my safety seriously or to fix the issue.
Mfg Campaign: 11495267
Recall Date: Nov 29, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The car was changed for 2022 where the brake lights are no longed displayed with the tail lights and instead lower down in the bumper area on small lights. Cars following me do not notice these lights and end up almost hitting me. The dealer states that this is how GM has changed the lights from the prier year. Last year they would only go to the lower light if the tail gate was open for some reason. Which I thing is a good design but the way my car is now is very dangerous and is an acident waiting to happen.
Corrective Action:
The car was changed for 2022 where the brake lights are no longed displayed with the tail lights and instead lower down in the bumper area on small lights. Cars following me do not notice these lights and end up almost hitting me. The dealer states that this is how GM has changed the lights from the prier year. Last year they would only go to the lower light if the tail gate was open for some reason. Which I thing is a good design but the way my car is now is very dangerous and is an acident waiting to happen.
Additional Notes:
The car was changed for 2022 where the brake lights are no longed displayed with the tail lights and instead lower down in the bumper area on small lights. Cars following me do not notice these lights and end up almost hitting me. The dealer states that this is how GM has changed the lights from the prier year. Last year they would only go to the lower light if the tail gate was open for some reason. Which I thing is a good design but the way my car is now is very dangerous and is an acident waiting to happen.
Mfg Campaign: 11494379
Recall Date: Nov 21, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated that while his wife was driving 70 MPH, the vehicle inadvertently decelerated to 30 MPH with the transmission warning light and three other unknown warning lights illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the negative battery terminal cable was faulty and replaced the negative battery terminal cable. The failure recurred, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated that while his wife was driving 70 MPH, the vehicle inadvertently decelerated to 30 MPH with the transmission warning light and three other unknown warning lights illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the negative battery terminal cable was faulty and replaced the negative battery terminal cable. The failure recurred, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2022 Chevrolet Bolt EV. The contact stated that while his wife was driving 70 MPH, the vehicle inadvertently decelerated to 30 MPH with the transmission warning light and three other unknown warning lights illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the negative battery terminal cable was faulty and replaced the negative battery terminal cable. The failure recurred, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11493485
Recall Date: Nov 14, 2022
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