Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312100
Recall Date: Oct 15, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192285350
Recall Date: May 7, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192265980
Recall Date: Nov 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17248
Recall Date: Jun 15, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 31340
Recall Date: Jul 8, 2016
Consumer Complaints
29 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A few days ago I was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said there’s no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isn’t running and seems like an expensive repair.
Corrective Action:
A few days ago I was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said there’s no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isn’t running and seems like an expensive repair.
Additional Notes:
A few days ago I was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said there’s no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isn’t running and seems like an expensive repair.
Mfg Campaign: 11607251
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
A few days ago I was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said there’s no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isn’t running and seems like an expensive repair.
Corrective Action:
A few days ago I was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said there’s no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isn’t running and seems like an expensive repair.
Additional Notes:
A few days ago I was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. Then the steering wheel stiffened up 2 times for a few seconds while I was driving. I looked into it and there was a recall before I purchased the vehicle and it was repaired also. But it is the same problem. I contacted the dealer ship but they said there’s no warranty on recalls. I did purchase the car from a used car dealership and still paying it. Car still isn’t running and seems like an expensive repair.
Mfg Campaign: 11607251
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Corrective Action:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Additional Notes:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Mfg Campaign: 11476638
Recall Date: Jul 30, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Corrective Action:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Additional Notes:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Mfg Campaign: 11476638
Recall Date: Jul 30, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Corrective Action:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Additional Notes:
Collapsed lifter on cyl 6. Lifter tick / knock since 100,200 miles. Car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. Car has a steering issue. Two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix NOTHING AT ALL. serpentini chevy charge me 500-600 and it was repaired for a few months problem is back. Serpentini quoted me 6,000 plus tax to fix my collasped lifter, and at that price its a full engine replace from what it looks like, which means the AFM lifter will fail eventually again and ill need to spend even more money. There is a class action lawsuit out on alot of v8 2007-2022 engines which can be found at (https://www.classaction.org/media/harrison-et-al-v-general-motors-llc.pdf) that the original class action lawsuit. I've also posted the class action lawsuit pdf, as well as what was said price wise by serpentini. Also posted are messages from the drone from jim butler kia dealership. Notice they try to use my oil changes as a way to deny liability, if u call AUL the place that issues the warranty, they cite modified parts (new headers mufflers etc) because they are new but not from GM so they are considered "modifications" and they were all placed on the car by the previous owner and is exactly the same as it was sold to me by jim butler kia. DONT BUY FROM THEM EVER. Donation accepted. I am a delivery person who has lost at least 1 job / delivery platform due to my cars check engine light (auto fails echeck inspections as well) https://www.paypal.com/pools/c/118714940471767016 Send help!
Mfg Campaign: 11476638
Recall Date: Jul 30, 2022
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
Corrective Action:
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
Additional Notes:
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
Mfg Campaign: 11468772
Recall Date: Jun 11, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
Corrective Action:
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
Additional Notes:
"service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. In addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. Errors are starting to affect other electrical system components and other errors are showing up like various electrical glitches like a pausing turn signal among other issues.
Mfg Campaign: 11468772
Recall Date: Jun 11, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The driver information center is displaying "Service Side Detection System" alert. On the SS Forum this appears to be an increasingly popular problem with these cars
Corrective Action:
The driver information center is displaying "Service Side Detection System" alert. On the SS Forum this appears to be an increasingly popular problem with these cars
Additional Notes:
The driver information center is displaying "Service Side Detection System" alert. On the SS Forum this appears to be an increasingly popular problem with these cars
Mfg Campaign: 11421964
Recall Date: Jun 23, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BLIND SPOT SENSOR STARTED NOT TO WORK SPORADICALLY STARTED NOT TO WORK AT 36,500 MILES. NOW THEY DON'T WORK AT ALL AND AT LEAST I AM NOTIFIED OF THIS TWO TO THREE TIMES EVERY USE OF THE VEHICLE. TALKED AND RESEARCHED THIS WHICH IS A COMMON ISSUE WITH GM CARS AND TRUCKS OF MY CARS VINTAGE. GM KNEW OF THE DESIGN ISSUE BEFORE THEY BUILT THE CAR BUT DIDN'T REPLACE IT.
Corrective Action:
THE BLIND SPOT SENSOR STARTED NOT TO WORK SPORADICALLY STARTED NOT TO WORK AT 36,500 MILES. NOW THEY DON'T WORK AT ALL AND AT LEAST I AM NOTIFIED OF THIS TWO TO THREE TIMES EVERY USE OF THE VEHICLE. TALKED AND RESEARCHED THIS WHICH IS A COMMON ISSUE WITH GM CARS AND TRUCKS OF MY CARS VINTAGE. GM KNEW OF THE DESIGN ISSUE BEFORE THEY BUILT THE CAR BUT DIDN'T REPLACE IT.
Additional Notes:
THE BLIND SPOT SENSOR STARTED NOT TO WORK SPORADICALLY STARTED NOT TO WORK AT 36,500 MILES. NOW THEY DON'T WORK AT ALL AND AT LEAST I AM NOTIFIED OF THIS TWO TO THREE TIMES EVERY USE OF THE VEHICLE. TALKED AND RESEARCHED THIS WHICH IS A COMMON ISSUE WITH GM CARS AND TRUCKS OF MY CARS VINTAGE. GM KNEW OF THE DESIGN ISSUE BEFORE THEY BUILT THE CAR BUT DIDN'T REPLACE IT.
Mfg Campaign: 11353118
Recall Date: Sep 4, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE LATEST RECALL ON CHEVY SS STEERING RACKS ( MANUFACTURER RECALL NO. : N192285350) STATES RACKS WITHOUT GOLD PLATED CONTACTS ARE UNSAFE AND GOLD PLATED CONTACTS STARTED WITH MODEL YEAR 2017 PRODUCTION. THIS INDICATES ALL MODEL YEAR 2016 SS SEDANS NEED THE STEERING RACK RECALLED AND REPLACED. MINE IS NOT LISTED ON THE RECALL AND A GM REPRESENTATIVE [XXX] ONLY CHECKED THE COMPUTER AND SAID, 'YOUR VIN IS NOT LISTED'. HE COULD NOT SAY THAT I HAD GOLD CONTACTS OR THAT MY STEERING RACK IS SOME HOW 'GOOD' WHEN ALL OTHER MODEL YEAR PRODUCTION IS COVERED BY THE RECALL. LIVING @ 7000 FT IN THE ROCKY MOUNTAINS A STEERING RACK FAILURE IS A SAFETY ISSUE ON CURVING MOUNTAIN ROADS. I WANT TO KNOW IS MY RECALL OMISSION AN ERROR OR DO I SOMEHOW HAVE A SAFE STEERING RACK AMONG 13,000 BAD RACKS ON 2016 CHEVY SS SEDANS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
THE LATEST RECALL ON CHEVY SS STEERING RACKS ( MANUFACTURER RECALL NO. : N192285350) STATES RACKS WITHOUT GOLD PLATED CONTACTS ARE UNSAFE AND GOLD PLATED CONTACTS STARTED WITH MODEL YEAR 2017 PRODUCTION. THIS INDICATES ALL MODEL YEAR 2016 SS SEDANS NEED THE STEERING RACK RECALLED AND REPLACED. MINE IS NOT LISTED ON THE RECALL AND A GM REPRESENTATIVE [XXX] ONLY CHECKED THE COMPUTER AND SAID, 'YOUR VIN IS NOT LISTED'. HE COULD NOT SAY THAT I HAD GOLD CONTACTS OR THAT MY STEERING RACK IS SOME HOW 'GOOD' WHEN ALL OTHER MODEL YEAR PRODUCTION IS COVERED BY THE RECALL. LIVING @ 7000 FT IN THE ROCKY MOUNTAINS A STEERING RACK FAILURE IS A SAFETY ISSUE ON CURVING MOUNTAIN ROADS. I WANT TO KNOW IS MY RECALL OMISSION AN ERROR OR DO I SOMEHOW HAVE A SAFE STEERING RACK AMONG 13,000 BAD RACKS ON 2016 CHEVY SS SEDANS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
THE LATEST RECALL ON CHEVY SS STEERING RACKS ( MANUFACTURER RECALL NO. : N192285350) STATES RACKS WITHOUT GOLD PLATED CONTACTS ARE UNSAFE AND GOLD PLATED CONTACTS STARTED WITH MODEL YEAR 2017 PRODUCTION. THIS INDICATES ALL MODEL YEAR 2016 SS SEDANS NEED THE STEERING RACK RECALLED AND REPLACED. MINE IS NOT LISTED ON THE RECALL AND A GM REPRESENTATIVE [XXX] ONLY CHECKED THE COMPUTER AND SAID, 'YOUR VIN IS NOT LISTED'. HE COULD NOT SAY THAT I HAD GOLD CONTACTS OR THAT MY STEERING RACK IS SOME HOW 'GOOD' WHEN ALL OTHER MODEL YEAR PRODUCTION IS COVERED BY THE RECALL. LIVING @ 7000 FT IN THE ROCKY MOUNTAINS A STEERING RACK FAILURE IS A SAFETY ISSUE ON CURVING MOUNTAIN ROADS. I WANT TO KNOW IS MY RECALL OMISSION AN ERROR OR DO I SOMEHOW HAVE A SAFE STEERING RACK AMONG 13,000 BAD RACKS ON 2016 CHEVY SS SEDANS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11331989
Recall Date: Jul 1, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH, AND AS I WAS GOING AROUND A LITTLE BEND THE STEERING WHEEL GOT SUPER HEAVY WHEN I LOST A LITTLE CONTROL AND THE MESSAGE DISPLAYED THAT THE POWER STEERING WAS HAVING AN ISSUE. WAS VERY UNSAFE AND WORRYING TO HAPPEN WHILE TRAVELING ON THE HIGHWAY.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH, AND AS I WAS GOING AROUND A LITTLE BEND THE STEERING WHEEL GOT SUPER HEAVY WHEN I LOST A LITTLE CONTROL AND THE MESSAGE DISPLAYED THAT THE POWER STEERING WAS HAVING AN ISSUE. WAS VERY UNSAFE AND WORRYING TO HAPPEN WHILE TRAVELING ON THE HIGHWAY.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH, AND AS I WAS GOING AROUND A LITTLE BEND THE STEERING WHEEL GOT SUPER HEAVY WHEN I LOST A LITTLE CONTROL AND THE MESSAGE DISPLAYED THAT THE POWER STEERING WAS HAVING AN ISSUE. WAS VERY UNSAFE AND WORRYING TO HAPPEN WHILE TRAVELING ON THE HIGHWAY.
Mfg Campaign: 11320651
Recall Date: Apr 9, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SUBJECT: NHTSA CAMPAIGN NUMBER 17V-382 DEAR SIR/MADAM, I OWN A 2016 CHEVROLET SS, VIN 6G3F25RW6GLXXXXXX, ON WHICH THE POWER STEERING RECENTLY FAILED WHILE I WAS DRIVING THE CAR. I BECAME AWARE OF THE SUBJECT RECALL, 'LOSS OF ELECTRIC POWER STEERING ASSIST,' AND CONTACTED CHEVROLET'S CUSTOMER ASSISTANCE CENTER, WHO TOLD ME THAT MY VIN DID NOT FALL UNDER THE RECALL. THEY COULD NOT TELL ME WHAT VINS WERE INCLUDED IN THE RECALL. INSTEAD, THEY ISSUED ME A $100 VOUCHER TOWARD SERVICE. I TOOK THE CAR TO XXXXX CHEVROLET IN FORT WORTH WHO UPDATED SOME SOFTWARE, CHARGED ME $300 AND ADVISED THAT THE CAR DOES NOT FALL UNDER THE RECALL AND THAT REPLACING THE STEERING GEAR WILL COST ME $2500 IF THE UNIT FAILS AGAIN. THE POWER STEERING FAILED. CHEVROLET DID NOT FIX IT. THE DEALER SENT ME BACK OUT ON THE ROAD WITH A DEFECTIVE CAR, TELLING ME THAT WHEN IT FAILS AGAIN, SHOULD I SURVIVE AND BE ABLE TO BRING IT BACK TO THE DEALER, THAT THEY WILL FIX THEIR OWN DEFECT AND CHARGE ME $2500. SOMEHOW, CHEVROLET DOES NOT SEE THE IRONY IN THIS. PLEASE HELP ME IF YOU CAN, BEFORE THIS CAR KILLS ME. CHEVROLET MUST INCLUDE MY DEFECTIVE VEHICLE IN THE SUBJECT RECALL.
Corrective Action:
SUBJECT: NHTSA CAMPAIGN NUMBER 17V-382 DEAR SIR/MADAM, I OWN A 2016 CHEVROLET SS, VIN 6G3F25RW6GLXXXXXX, ON WHICH THE POWER STEERING RECENTLY FAILED WHILE I WAS DRIVING THE CAR. I BECAME AWARE OF THE SUBJECT RECALL, 'LOSS OF ELECTRIC POWER STEERING ASSIST,' AND CONTACTED CHEVROLET'S CUSTOMER ASSISTANCE CENTER, WHO TOLD ME THAT MY VIN DID NOT FALL UNDER THE RECALL. THEY COULD NOT TELL ME WHAT VINS WERE INCLUDED IN THE RECALL. INSTEAD, THEY ISSUED ME A $100 VOUCHER TOWARD SERVICE. I TOOK THE CAR TO XXXXX CHEVROLET IN FORT WORTH WHO UPDATED SOME SOFTWARE, CHARGED ME $300 AND ADVISED THAT THE CAR DOES NOT FALL UNDER THE RECALL AND THAT REPLACING THE STEERING GEAR WILL COST ME $2500 IF THE UNIT FAILS AGAIN. THE POWER STEERING FAILED. CHEVROLET DID NOT FIX IT. THE DEALER SENT ME BACK OUT ON THE ROAD WITH A DEFECTIVE CAR, TELLING ME THAT WHEN IT FAILS AGAIN, SHOULD I SURVIVE AND BE ABLE TO BRING IT BACK TO THE DEALER, THAT THEY WILL FIX THEIR OWN DEFECT AND CHARGE ME $2500. SOMEHOW, CHEVROLET DOES NOT SEE THE IRONY IN THIS. PLEASE HELP ME IF YOU CAN, BEFORE THIS CAR KILLS ME. CHEVROLET MUST INCLUDE MY DEFECTIVE VEHICLE IN THE SUBJECT RECALL.
Additional Notes:
SUBJECT: NHTSA CAMPAIGN NUMBER 17V-382 DEAR SIR/MADAM, I OWN A 2016 CHEVROLET SS, VIN 6G3F25RW6GLXXXXXX, ON WHICH THE POWER STEERING RECENTLY FAILED WHILE I WAS DRIVING THE CAR. I BECAME AWARE OF THE SUBJECT RECALL, 'LOSS OF ELECTRIC POWER STEERING ASSIST,' AND CONTACTED CHEVROLET'S CUSTOMER ASSISTANCE CENTER, WHO TOLD ME THAT MY VIN DID NOT FALL UNDER THE RECALL. THEY COULD NOT TELL ME WHAT VINS WERE INCLUDED IN THE RECALL. INSTEAD, THEY ISSUED ME A $100 VOUCHER TOWARD SERVICE. I TOOK THE CAR TO XXXXX CHEVROLET IN FORT WORTH WHO UPDATED SOME SOFTWARE, CHARGED ME $300 AND ADVISED THAT THE CAR DOES NOT FALL UNDER THE RECALL AND THAT REPLACING THE STEERING GEAR WILL COST ME $2500 IF THE UNIT FAILS AGAIN. THE POWER STEERING FAILED. CHEVROLET DID NOT FIX IT. THE DEALER SENT ME BACK OUT ON THE ROAD WITH A DEFECTIVE CAR, TELLING ME THAT WHEN IT FAILS AGAIN, SHOULD I SURVIVE AND BE ABLE TO BRING IT BACK TO THE DEALER, THAT THEY WILL FIX THEIR OWN DEFECT AND CHARGE ME $2500. SOMEHOW, CHEVROLET DOES NOT SEE THE IRONY IN THIS. PLEASE HELP ME IF YOU CAN, BEFORE THIS CAR KILLS ME. CHEVROLET MUST INCLUDE MY DEFECTIVE VEHICLE IN THE SUBJECT RECALL.
Mfg Campaign: 11270469
Recall Date: Oct 23, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR VIEW CAMERA STOPPED WORKING. IN ORDER TO FIX THIS PROBLEM THE COMPLETE RADIO HAD TO BE REPLACED AS THE CAMERA PICTURE VIEW IS DISPLAYED ON THE RADIO SCREEN.THIS PROBLEM HAS BEEN HAPPENING ON MANY GM VEHICLES SINCE 2014.MINE WAS REPLACED AT DEALERSHIP AT A COST OF $1900.00
Corrective Action:
REAR VIEW CAMERA STOPPED WORKING. IN ORDER TO FIX THIS PROBLEM THE COMPLETE RADIO HAD TO BE REPLACED AS THE CAMERA PICTURE VIEW IS DISPLAYED ON THE RADIO SCREEN.THIS PROBLEM HAS BEEN HAPPENING ON MANY GM VEHICLES SINCE 2014.MINE WAS REPLACED AT DEALERSHIP AT A COST OF $1900.00
Additional Notes:
REAR VIEW CAMERA STOPPED WORKING. IN ORDER TO FIX THIS PROBLEM THE COMPLETE RADIO HAD TO BE REPLACED AS THE CAMERA PICTURE VIEW IS DISPLAYED ON THE RADIO SCREEN.THIS PROBLEM HAS BEEN HAPPENING ON MANY GM VEHICLES SINCE 2014.MINE WAS REPLACED AT DEALERSHIP AT A COST OF $1900.00
Mfg Campaign: 11268833
Recall Date: Oct 16, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SS. WHILE REVERSING THE VEHICLE, THE RADIO SCREEN TURNED BLACK AND THERE WAS NO PICTURE DISPLAY FOR THE REAR CAMERA. THE VEHICLE WAS TAKEN TO DAVE WHITE CHEVROLET (5880 MONROE ST, SYLVANIA, OH 43560, (419) 885-4444) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SS. WHILE REVERSING THE VEHICLE, THE RADIO SCREEN TURNED BLACK AND THERE WAS NO PICTURE DISPLAY FOR THE REAR CAMERA. THE VEHICLE WAS TAKEN TO DAVE WHITE CHEVROLET (5880 MONROE ST, SYLVANIA, OH 43560, (419) 885-4444) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SS. WHILE REVERSING THE VEHICLE, THE RADIO SCREEN TURNED BLACK AND THERE WAS NO PICTURE DISPLAY FOR THE REAR CAMERA. THE VEHICLE WAS TAKEN TO DAVE WHITE CHEVROLET (5880 MONROE ST, SYLVANIA, OH 43560, (419) 885-4444) WHERE IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF*JB
Mfg Campaign: 11268470
Recall Date: Oct 15, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TURNED ON CAR AND SERVICE POWER STEERING APPEARED ON THE DASH. DROVE CAR HOME WITH A STIFF STEER AND ALL. TURNED CAR OFF/ON AND ICON DISAPPEARED STEERING WAS BACK TO NORMAL.
Corrective Action:
TURNED ON CAR AND SERVICE POWER STEERING APPEARED ON THE DASH. DROVE CAR HOME WITH A STIFF STEER AND ALL. TURNED CAR OFF/ON AND ICON DISAPPEARED STEERING WAS BACK TO NORMAL.
Additional Notes:
TURNED ON CAR AND SERVICE POWER STEERING APPEARED ON THE DASH. DROVE CAR HOME WITH A STIFF STEER AND ALL. TURNED CAR OFF/ON AND ICON DISAPPEARED STEERING WAS BACK TO NORMAL.
Mfg Campaign: 11265984
Recall Date: Oct 3, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I OWN A 2016 CHEVROLET SS SEDAN, THERE IS CURRENTLY A RECALL FOR THE POWER STEERING RACK DUE TO THE LOSS OF POWER STEERING AT RANDOM TIMES DUE TO THEIR CHOICE TO CUT COSTS IN THE INITIAL ASSEMBLY. MY VIN IS NOT LISTED ON THE RECALL, MY VEHICLE WAS MADE IN DECEMBER 2015, THE RECALLED PART WAS REMOVED FROM PRODUCTION IN APRIL OF 2016, I HAVE TRIED TO SOLVE THIS ISSUE IN HOUSE WITH GM, I HAVE HAD MY VEHICLE INSPECTED AT MY LOCAL CHEVROLET DEALERSHIP AS REQUESTED BY GM'S RECALL DEPARTMENT. I HAVE EXPLAINED MY SITUATION TOO MANY TIMES TO THEM, THIS IS MY ONLY VEHICLE AND IS VERY DANGEROUS TO DRIVE ON A DAILY BASIS, NOW THAT I HAVE HAD MY CAR INSPECTED AND THE DEALERSHIP SERVICE CENTER AGREES WITH ME THAT THE PART IS DEFECTIVE AND MY CAR NEEDS THE RECALL, I HAD TO CONTACT GM AGAIN, THEY WEREN'T GOING TO CALL ME, I HAD TO EXPLAIN THE WHOLE SITUATION TO THE SAME PERSON I'VE BEEN TALKING TO. THEN TOLD ME HE WILL CALL ME IN A WEEK WITH AN UPDATE. GM HAS LEFT OUT MULTIPLE SS SEDANS FROM THIS RECALL, THEY'RE IMPLYING THE REPAIR WILL NOT BE COVERED 100% BY THEM. THE RECALL REPORT I AM REFERRING TO IS 17V-382. ATTACHED IS THE PART NUMBER ON MY VEHICLE CURRENTLY, FURTHERMORE THIS PART IS NOT AVAILABLE ON GM'S WEBSITE ANYMORE, THERE IS A NEW PART NUMBER FOR THIS PART.
Corrective Action:
I OWN A 2016 CHEVROLET SS SEDAN, THERE IS CURRENTLY A RECALL FOR THE POWER STEERING RACK DUE TO THE LOSS OF POWER STEERING AT RANDOM TIMES DUE TO THEIR CHOICE TO CUT COSTS IN THE INITIAL ASSEMBLY. MY VIN IS NOT LISTED ON THE RECALL, MY VEHICLE WAS MADE IN DECEMBER 2015, THE RECALLED PART WAS REMOVED FROM PRODUCTION IN APRIL OF 2016, I HAVE TRIED TO SOLVE THIS ISSUE IN HOUSE WITH GM, I HAVE HAD MY VEHICLE INSPECTED AT MY LOCAL CHEVROLET DEALERSHIP AS REQUESTED BY GM'S RECALL DEPARTMENT. I HAVE EXPLAINED MY SITUATION TOO MANY TIMES TO THEM, THIS IS MY ONLY VEHICLE AND IS VERY DANGEROUS TO DRIVE ON A DAILY BASIS, NOW THAT I HAVE HAD MY CAR INSPECTED AND THE DEALERSHIP SERVICE CENTER AGREES WITH ME THAT THE PART IS DEFECTIVE AND MY CAR NEEDS THE RECALL, I HAD TO CONTACT GM AGAIN, THEY WEREN'T GOING TO CALL ME, I HAD TO EXPLAIN THE WHOLE SITUATION TO THE SAME PERSON I'VE BEEN TALKING TO. THEN TOLD ME HE WILL CALL ME IN A WEEK WITH AN UPDATE. GM HAS LEFT OUT MULTIPLE SS SEDANS FROM THIS RECALL, THEY'RE IMPLYING THE REPAIR WILL NOT BE COVERED 100% BY THEM. THE RECALL REPORT I AM REFERRING TO IS 17V-382. ATTACHED IS THE PART NUMBER ON MY VEHICLE CURRENTLY, FURTHERMORE THIS PART IS NOT AVAILABLE ON GM'S WEBSITE ANYMORE, THERE IS A NEW PART NUMBER FOR THIS PART.
Additional Notes:
I OWN A 2016 CHEVROLET SS SEDAN, THERE IS CURRENTLY A RECALL FOR THE POWER STEERING RACK DUE TO THE LOSS OF POWER STEERING AT RANDOM TIMES DUE TO THEIR CHOICE TO CUT COSTS IN THE INITIAL ASSEMBLY. MY VIN IS NOT LISTED ON THE RECALL, MY VEHICLE WAS MADE IN DECEMBER 2015, THE RECALLED PART WAS REMOVED FROM PRODUCTION IN APRIL OF 2016, I HAVE TRIED TO SOLVE THIS ISSUE IN HOUSE WITH GM, I HAVE HAD MY VEHICLE INSPECTED AT MY LOCAL CHEVROLET DEALERSHIP AS REQUESTED BY GM'S RECALL DEPARTMENT. I HAVE EXPLAINED MY SITUATION TOO MANY TIMES TO THEM, THIS IS MY ONLY VEHICLE AND IS VERY DANGEROUS TO DRIVE ON A DAILY BASIS, NOW THAT I HAVE HAD MY CAR INSPECTED AND THE DEALERSHIP SERVICE CENTER AGREES WITH ME THAT THE PART IS DEFECTIVE AND MY CAR NEEDS THE RECALL, I HAD TO CONTACT GM AGAIN, THEY WEREN'T GOING TO CALL ME, I HAD TO EXPLAIN THE WHOLE SITUATION TO THE SAME PERSON I'VE BEEN TALKING TO. THEN TOLD ME HE WILL CALL ME IN A WEEK WITH AN UPDATE. GM HAS LEFT OUT MULTIPLE SS SEDANS FROM THIS RECALL, THEY'RE IMPLYING THE REPAIR WILL NOT BE COVERED 100% BY THEM. THE RECALL REPORT I AM REFERRING TO IS 17V-382. ATTACHED IS THE PART NUMBER ON MY VEHICLE CURRENTLY, FURTHERMORE THIS PART IS NOT AVAILABLE ON GM'S WEBSITE ANYMORE, THERE IS A NEW PART NUMBER FOR THIS PART.
Mfg Campaign: 11242312
Recall Date: Aug 7, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEARING FAILURE SEE SERVICE BULLETIN 17-H-009. CAR WAS IN MOTION AND A SERIOUS SAFETY CONCERN. GM SAYS NOT PART OF RECALL BUT MY CAR IS IN WITHIN THE POPULATION BUILD DATES
Corrective Action:
POWER STEARING FAILURE SEE SERVICE BULLETIN 17-H-009. CAR WAS IN MOTION AND A SERIOUS SAFETY CONCERN. GM SAYS NOT PART OF RECALL BUT MY CAR IS IN WITHIN THE POPULATION BUILD DATES
Additional Notes:
POWER STEARING FAILURE SEE SERVICE BULLETIN 17-H-009. CAR WAS IN MOTION AND A SERIOUS SAFETY CONCERN. GM SAYS NOT PART OF RECALL BUT MY CAR IS IN WITHIN THE POPULATION BUILD DATES
Mfg Campaign: 11155724
Recall Date: Dec 3, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILED WHILE DRIVING. THIS CONDITION HAS BEEN PREVIOUSLY IDENTIFIED BY GM AND PARTIALLY RECALLED UNDER RECALL 17-248 FOR 2014-2016 CHEVROLET SS SEDANS. AS OUTLINED IN NHTSA REPORT # 17V-382 PART# 92280375 IS THE BAD COMPONENT PART#. I HAVE ATTACHED A PHOTO TAKEN BY THE DEALER WHO COMPLETED THE REPAIRS OF THE BAD PART ON MY VEHICLE. THIS IS THE SAME BAD COMPONENT PART # THAT WAS ALSO RECALLED ON ALL CAPRICE POLICE PURSUIT VEHICLES WITH MANUFACTURER RECALL # 22010 AND OUTLINED IN NHTSA REPORT 16V-160. GM HAS FAILED TO ADEQUATELY ADDRESS THE ISSUE BY KNOWINGLY STILL HAVING VEHICLES WITH BAD COMPONENTS ON THE ROAD ENDANGERING THE SAFETY OF THE SS OWNERS NOT COVERED UNDER THE RECALL AS WELL AS OTHER MOTORIST. A SEARCH OF THE AUTO ENTHUSIATS WEBSITE SHOWS SEVERAL MENTIONS OF SS SEDANS IN THE 2014-2016 MODEL YEAR RANGE EQUIPPED WITH THE BAD PARTS NOT COVERED BY THE RECALL SO THIS POTENTIAL FAILURE IS NOT LIMITED IN SCOPE. I HAVE INFORMED GM OF THIS ISSUE AND THEY REFUSE TO TAKE FURTHER ACTION. THIS IS A FOLLOW-UP FROM AN EARLIER REPORT.
Corrective Action:
POWER STEERING FAILED WHILE DRIVING. THIS CONDITION HAS BEEN PREVIOUSLY IDENTIFIED BY GM AND PARTIALLY RECALLED UNDER RECALL 17-248 FOR 2014-2016 CHEVROLET SS SEDANS. AS OUTLINED IN NHTSA REPORT # 17V-382 PART# 92280375 IS THE BAD COMPONENT PART#. I HAVE ATTACHED A PHOTO TAKEN BY THE DEALER WHO COMPLETED THE REPAIRS OF THE BAD PART ON MY VEHICLE. THIS IS THE SAME BAD COMPONENT PART # THAT WAS ALSO RECALLED ON ALL CAPRICE POLICE PURSUIT VEHICLES WITH MANUFACTURER RECALL # 22010 AND OUTLINED IN NHTSA REPORT 16V-160. GM HAS FAILED TO ADEQUATELY ADDRESS THE ISSUE BY KNOWINGLY STILL HAVING VEHICLES WITH BAD COMPONENTS ON THE ROAD ENDANGERING THE SAFETY OF THE SS OWNERS NOT COVERED UNDER THE RECALL AS WELL AS OTHER MOTORIST. A SEARCH OF THE AUTO ENTHUSIATS WEBSITE SHOWS SEVERAL MENTIONS OF SS SEDANS IN THE 2014-2016 MODEL YEAR RANGE EQUIPPED WITH THE BAD PARTS NOT COVERED BY THE RECALL SO THIS POTENTIAL FAILURE IS NOT LIMITED IN SCOPE. I HAVE INFORMED GM OF THIS ISSUE AND THEY REFUSE TO TAKE FURTHER ACTION. THIS IS A FOLLOW-UP FROM AN EARLIER REPORT.
Additional Notes:
POWER STEERING FAILED WHILE DRIVING. THIS CONDITION HAS BEEN PREVIOUSLY IDENTIFIED BY GM AND PARTIALLY RECALLED UNDER RECALL 17-248 FOR 2014-2016 CHEVROLET SS SEDANS. AS OUTLINED IN NHTSA REPORT # 17V-382 PART# 92280375 IS THE BAD COMPONENT PART#. I HAVE ATTACHED A PHOTO TAKEN BY THE DEALER WHO COMPLETED THE REPAIRS OF THE BAD PART ON MY VEHICLE. THIS IS THE SAME BAD COMPONENT PART # THAT WAS ALSO RECALLED ON ALL CAPRICE POLICE PURSUIT VEHICLES WITH MANUFACTURER RECALL # 22010 AND OUTLINED IN NHTSA REPORT 16V-160. GM HAS FAILED TO ADEQUATELY ADDRESS THE ISSUE BY KNOWINGLY STILL HAVING VEHICLES WITH BAD COMPONENTS ON THE ROAD ENDANGERING THE SAFETY OF THE SS OWNERS NOT COVERED UNDER THE RECALL AS WELL AS OTHER MOTORIST. A SEARCH OF THE AUTO ENTHUSIATS WEBSITE SHOWS SEVERAL MENTIONS OF SS SEDANS IN THE 2014-2016 MODEL YEAR RANGE EQUIPPED WITH THE BAD PARTS NOT COVERED BY THE RECALL SO THIS POTENTIAL FAILURE IS NOT LIMITED IN SCOPE. I HAVE INFORMED GM OF THIS ISSUE AND THEY REFUSE TO TAKE FURTHER ACTION. THIS IS A FOLLOW-UP FROM AN EARLIER REPORT.
Mfg Campaign: 11109544
Recall Date: Jul 4, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE RECENTLY EXPERIENCED AN ELECTRONIC POWER STEERING FAILURE WHILE DRIVING. THE VEHICLE BECAME SIGNIFICANTLY DIFFICULT TO STEER AND I WAS FORTUNATELY TRAVELING IN A STRAIGHT LINE AND AT A SLOW SPEED. IF I HAD BEEN TRAVELING AT HIGHWAY SPEEDS AND IN A CORNER THE SUDDENNESS OF THE EVENT COULD HAVE QUITE POSSIBLY BEEN CATASTROPHIC. THE VEHICLE HAS 49K MILES AND I HAVE OWNED THE VEHICLE SINCE NEW FOR APPROXIMATELY 25 MONTHS. THIS SAME VEHICLE WAS HELD BY CHEVROLET FOR ABOUT 90 DAYS FOR A QC HOLD FOR REASONS THAT WERE UNDISCLOSED PRIOR TO TAKING DELIVERY SO I HAVE NO IDEA IF THE VEHICLE HAD BEEN DAMAGED IN SHIPMENT SOMEHOW. THIS SUDDEN FAILURE SEEMS TO BE THE SAME FAILURE AND REQUIRES THE REPLACEMENT OF THE EXACT SAME PARTS THAT CHEVROLET HAS ALREADY ISSUED A RECALL FOR CONCERNING 2014-2016 VEHICLES OF THE SAME MODEL. HOWEVER, MY VEHICLE IS INEXPLICABLY NOT COVERED BY THE CURRENT RECALL. RECALL #17248. IT SEEMS TO ME THAT CHEVROLET IS AWARE OF RECURRENT FAILURES WITH THE ELECTRIC POWER STEERING SYSTEM AND HAS FAILED TO TAKE FULL ACCOUNT OF THE PROBLEM WITH THEIR LIMITED RECALL THAT SHOWS NO RHYME OR REASON WHY SOME CARS HAVE BEEN RECALLED AND OTHERS HAVE NOT..
Corrective Action:
MY VEHICLE RECENTLY EXPERIENCED AN ELECTRONIC POWER STEERING FAILURE WHILE DRIVING. THE VEHICLE BECAME SIGNIFICANTLY DIFFICULT TO STEER AND I WAS FORTUNATELY TRAVELING IN A STRAIGHT LINE AND AT A SLOW SPEED. IF I HAD BEEN TRAVELING AT HIGHWAY SPEEDS AND IN A CORNER THE SUDDENNESS OF THE EVENT COULD HAVE QUITE POSSIBLY BEEN CATASTROPHIC. THE VEHICLE HAS 49K MILES AND I HAVE OWNED THE VEHICLE SINCE NEW FOR APPROXIMATELY 25 MONTHS. THIS SAME VEHICLE WAS HELD BY CHEVROLET FOR ABOUT 90 DAYS FOR A QC HOLD FOR REASONS THAT WERE UNDISCLOSED PRIOR TO TAKING DELIVERY SO I HAVE NO IDEA IF THE VEHICLE HAD BEEN DAMAGED IN SHIPMENT SOMEHOW. THIS SUDDEN FAILURE SEEMS TO BE THE SAME FAILURE AND REQUIRES THE REPLACEMENT OF THE EXACT SAME PARTS THAT CHEVROLET HAS ALREADY ISSUED A RECALL FOR CONCERNING 2014-2016 VEHICLES OF THE SAME MODEL. HOWEVER, MY VEHICLE IS INEXPLICABLY NOT COVERED BY THE CURRENT RECALL. RECALL #17248. IT SEEMS TO ME THAT CHEVROLET IS AWARE OF RECURRENT FAILURES WITH THE ELECTRIC POWER STEERING SYSTEM AND HAS FAILED TO TAKE FULL ACCOUNT OF THE PROBLEM WITH THEIR LIMITED RECALL THAT SHOWS NO RHYME OR REASON WHY SOME CARS HAVE BEEN RECALLED AND OTHERS HAVE NOT..
Additional Notes:
MY VEHICLE RECENTLY EXPERIENCED AN ELECTRONIC POWER STEERING FAILURE WHILE DRIVING. THE VEHICLE BECAME SIGNIFICANTLY DIFFICULT TO STEER AND I WAS FORTUNATELY TRAVELING IN A STRAIGHT LINE AND AT A SLOW SPEED. IF I HAD BEEN TRAVELING AT HIGHWAY SPEEDS AND IN A CORNER THE SUDDENNESS OF THE EVENT COULD HAVE QUITE POSSIBLY BEEN CATASTROPHIC. THE VEHICLE HAS 49K MILES AND I HAVE OWNED THE VEHICLE SINCE NEW FOR APPROXIMATELY 25 MONTHS. THIS SAME VEHICLE WAS HELD BY CHEVROLET FOR ABOUT 90 DAYS FOR A QC HOLD FOR REASONS THAT WERE UNDISCLOSED PRIOR TO TAKING DELIVERY SO I HAVE NO IDEA IF THE VEHICLE HAD BEEN DAMAGED IN SHIPMENT SOMEHOW. THIS SUDDEN FAILURE SEEMS TO BE THE SAME FAILURE AND REQUIRES THE REPLACEMENT OF THE EXACT SAME PARTS THAT CHEVROLET HAS ALREADY ISSUED A RECALL FOR CONCERNING 2014-2016 VEHICLES OF THE SAME MODEL. HOWEVER, MY VEHICLE IS INEXPLICABLY NOT COVERED BY THE CURRENT RECALL. RECALL #17248. IT SEEMS TO ME THAT CHEVROLET IS AWARE OF RECURRENT FAILURES WITH THE ELECTRIC POWER STEERING SYSTEM AND HAS FAILED TO TAKE FULL ACCOUNT OF THE PROBLEM WITH THEIR LIMITED RECALL THAT SHOWS NO RHYME OR REASON WHY SOME CARS HAVE BEEN RECALLED AND OTHERS HAVE NOT..
Mfg Campaign: 11099443
Recall Date: Jun 3, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING THE POWER STEERING GOES OUT. I SHUT THE CAR OFF AND WAIT A MINUTE AND RESTART CAR AND THE POWER STEERING WORKS AGAIN.
Corrective Action:
WHEN DRIVING THE POWER STEERING GOES OUT. I SHUT THE CAR OFF AND WAIT A MINUTE AND RESTART CAR AND THE POWER STEERING WORKS AGAIN.
Additional Notes:
WHEN DRIVING THE POWER STEERING GOES OUT. I SHUT THE CAR OFF AND WAIT A MINUTE AND RESTART CAR AND THE POWER STEERING WORKS AGAIN.
Mfg Campaign: 11012035
Recall Date: Aug 1, 2017
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