Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
226 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUCK SHAKES AT SPEEDS ABOVE 55 MPH. AT 65 MPH MY PHONE WILL FLY OFF THE MAGNET MOUNT ON THE WINDSHIELD; WATER AND ICE SHAKE AS IF BOILING AT 70 MPH AND ABOVE. SOMETIMES THE VEHICLE FEELS LIKE IT IS COMING APART IT SHAKES SO HARD. WHEN THE VEHICLE WAS TWO MONTHS OLD IT STOPPED ON A CITY STREET IN ARLINGTON VA AND WAS UNDRIVEABLE. AFTER A TIMEOUT PERIOD OF 10-15 MINUTES IT WAS DRIVEABLE BUT AT 10 MPH IT WHINED AS IF THE TRANSMISSION OR ENGINE WAS GOING TO BLOW UP. AT 20-25 MPH IT WAS A SCREAMING DEMON AND HAD TO BE TOWED TO THE DEALERSHIP (BROWNS) WHO FOUND NO RECORD IN CAR COMPUTER SYSTEM OF FAULT. BATTERY OR ELECTRICAL SYSTEM WAS COMPLETELY DEAD ON 7 JUNE 2019 WITH ABOUT 10,200 MILES. DEALERSHIP KNEW I HAD APPOINTMENT AND I ASKED FOR TOW BUT THEY DON'T PROVIDE A TOW FROM REED-LALLIER. ONSTAR WAS OF LITTLE HELP SO I CALLED MY USAA INSURANCE ROADSIDE ASSISTANCE TO GET TRUCK JUMP STARTED; I MISSED APPOINTMENT AND THEY CANCELED APPOINTMENT THAT MORNING WHICH WAS TO CHECK FOR SHAKING AND ALSO 2ND OIL CHANGE. GMCUSTOMERCARE TOOK MY CONCERNS AND ASKED MY RESOLUTION WHICH WAS CHECK BATTERY FOR BAD CELL, BE AWARE OF FIRST TRANSMISSION PROBLEM IN ARLINGTON VA AND THE CURRENT PROBLEM OF VEHICLE SHAKING. I AM A RETIRED PARATROOPER WITH VERIFIABLE SEVERE NERVE DAMAGE TO MY BACK AND LOWER LEGS AND THIS VEHICLE CAUSES SERIOUS PHYSICAL AND NEUROLOGICAL PROBLEMS WHEN DRIVING HIGHWAY SPEEDS.
Corrective Action:
TRUCK SHAKES AT SPEEDS ABOVE 55 MPH. AT 65 MPH MY PHONE WILL FLY OFF THE MAGNET MOUNT ON THE WINDSHIELD; WATER AND ICE SHAKE AS IF BOILING AT 70 MPH AND ABOVE. SOMETIMES THE VEHICLE FEELS LIKE IT IS COMING APART IT SHAKES SO HARD. WHEN THE VEHICLE WAS TWO MONTHS OLD IT STOPPED ON A CITY STREET IN ARLINGTON VA AND WAS UNDRIVEABLE. AFTER A TIMEOUT PERIOD OF 10-15 MINUTES IT WAS DRIVEABLE BUT AT 10 MPH IT WHINED AS IF THE TRANSMISSION OR ENGINE WAS GOING TO BLOW UP. AT 20-25 MPH IT WAS A SCREAMING DEMON AND HAD TO BE TOWED TO THE DEALERSHIP (BROWNS) WHO FOUND NO RECORD IN CAR COMPUTER SYSTEM OF FAULT. BATTERY OR ELECTRICAL SYSTEM WAS COMPLETELY DEAD ON 7 JUNE 2019 WITH ABOUT 10,200 MILES. DEALERSHIP KNEW I HAD APPOINTMENT AND I ASKED FOR TOW BUT THEY DON'T PROVIDE A TOW FROM REED-LALLIER. ONSTAR WAS OF LITTLE HELP SO I CALLED MY USAA INSURANCE ROADSIDE ASSISTANCE TO GET TRUCK JUMP STARTED; I MISSED APPOINTMENT AND THEY CANCELED APPOINTMENT THAT MORNING WHICH WAS TO CHECK FOR SHAKING AND ALSO 2ND OIL CHANGE. GMCUSTOMERCARE TOOK MY CONCERNS AND ASKED MY RESOLUTION WHICH WAS CHECK BATTERY FOR BAD CELL, BE AWARE OF FIRST TRANSMISSION PROBLEM IN ARLINGTON VA AND THE CURRENT PROBLEM OF VEHICLE SHAKING. I AM A RETIRED PARATROOPER WITH VERIFIABLE SEVERE NERVE DAMAGE TO MY BACK AND LOWER LEGS AND THIS VEHICLE CAUSES SERIOUS PHYSICAL AND NEUROLOGICAL PROBLEMS WHEN DRIVING HIGHWAY SPEEDS.
Additional Notes:
TRUCK SHAKES AT SPEEDS ABOVE 55 MPH. AT 65 MPH MY PHONE WILL FLY OFF THE MAGNET MOUNT ON THE WINDSHIELD; WATER AND ICE SHAKE AS IF BOILING AT 70 MPH AND ABOVE. SOMETIMES THE VEHICLE FEELS LIKE IT IS COMING APART IT SHAKES SO HARD. WHEN THE VEHICLE WAS TWO MONTHS OLD IT STOPPED ON A CITY STREET IN ARLINGTON VA AND WAS UNDRIVEABLE. AFTER A TIMEOUT PERIOD OF 10-15 MINUTES IT WAS DRIVEABLE BUT AT 10 MPH IT WHINED AS IF THE TRANSMISSION OR ENGINE WAS GOING TO BLOW UP. AT 20-25 MPH IT WAS A SCREAMING DEMON AND HAD TO BE TOWED TO THE DEALERSHIP (BROWNS) WHO FOUND NO RECORD IN CAR COMPUTER SYSTEM OF FAULT. BATTERY OR ELECTRICAL SYSTEM WAS COMPLETELY DEAD ON 7 JUNE 2019 WITH ABOUT 10,200 MILES. DEALERSHIP KNEW I HAD APPOINTMENT AND I ASKED FOR TOW BUT THEY DON'T PROVIDE A TOW FROM REED-LALLIER. ONSTAR WAS OF LITTLE HELP SO I CALLED MY USAA INSURANCE ROADSIDE ASSISTANCE TO GET TRUCK JUMP STARTED; I MISSED APPOINTMENT AND THEY CANCELED APPOINTMENT THAT MORNING WHICH WAS TO CHECK FOR SHAKING AND ALSO 2ND OIL CHANGE. GMCUSTOMERCARE TOOK MY CONCERNS AND ASKED MY RESOLUTION WHICH WAS CHECK BATTERY FOR BAD CELL, BE AWARE OF FIRST TRANSMISSION PROBLEM IN ARLINGTON VA AND THE CURRENT PROBLEM OF VEHICLE SHAKING. I AM A RETIRED PARATROOPER WITH VERIFIABLE SEVERE NERVE DAMAGE TO MY BACK AND LOWER LEGS AND THIS VEHICLE CAUSES SERIOUS PHYSICAL AND NEUROLOGICAL PROBLEMS WHEN DRIVING HIGHWAY SPEEDS.
Mfg Campaign: 11220027
Recall Date: Jun 14, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT SPEED AND ON ACCELERATION, VEHICLE PULLS INTERMITTENTLY AND SHARPLY. VEHICLE DRIVES ROUGH, TRANSMISSION SHIFTS ROUGH. TIRES SKIP UPON ACCELERATION FROM STOP. TIRES SHOW ABNORMAL TREAD WEAR ON INSIDE EDGE DESPITE PROPER INFLATION AND ALIGNMENT.
Corrective Action:
AT SPEED AND ON ACCELERATION, VEHICLE PULLS INTERMITTENTLY AND SHARPLY. VEHICLE DRIVES ROUGH, TRANSMISSION SHIFTS ROUGH. TIRES SKIP UPON ACCELERATION FROM STOP. TIRES SHOW ABNORMAL TREAD WEAR ON INSIDE EDGE DESPITE PROPER INFLATION AND ALIGNMENT.
Additional Notes:
AT SPEED AND ON ACCELERATION, VEHICLE PULLS INTERMITTENTLY AND SHARPLY. VEHICLE DRIVES ROUGH, TRANSMISSION SHIFTS ROUGH. TIRES SKIP UPON ACCELERATION FROM STOP. TIRES SHOW ABNORMAL TREAD WEAR ON INSIDE EDGE DESPITE PROPER INFLATION AND ALIGNMENT.
Mfg Campaign: 11218053
Recall Date: Jun 5, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CHEVROLET COLORADO SHAKING AND SHUTTERING VIOLENTLY WHILE DRVING. EXTREMELY DANGEROUS. CHEVROLET IS NOT LISTENING TO ALL THE COMPLAINTS. ARE THEY WAITING ON A DANGEROUS DEADLY ACCIDENT BEFORE THEY ACKNOWLEDGE AND RECALL THE VEHICLE AND REPAIR THIS DANGEROUS SITUATION!
Corrective Action:
CHEVROLET COLORADO SHAKING AND SHUTTERING VIOLENTLY WHILE DRVING. EXTREMELY DANGEROUS. CHEVROLET IS NOT LISTENING TO ALL THE COMPLAINTS. ARE THEY WAITING ON A DANGEROUS DEADLY ACCIDENT BEFORE THEY ACKNOWLEDGE AND RECALL THE VEHICLE AND REPAIR THIS DANGEROUS SITUATION!
Additional Notes:
CHEVROLET COLORADO SHAKING AND SHUTTERING VIOLENTLY WHILE DRVING. EXTREMELY DANGEROUS. CHEVROLET IS NOT LISTENING TO ALL THE COMPLAINTS. ARE THEY WAITING ON A DANGEROUS DEADLY ACCIDENT BEFORE THEY ACKNOWLEDGE AND RECALL THE VEHICLE AND REPAIR THIS DANGEROUS SITUATION!
Mfg Campaign: 11217524
Recall Date: Jun 3, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE HAD JUST DRIVEN BACK FROM A 50 MILE DRIVE AND WAS THEN PARKED. THE VEHICLE WAS NOT RUNNING AND HAD BEEN PARKED FOR ABOUT 5 MINUTES WHEN A VEHICLE FIRE OCCURRED (STARTING IN THE ENGINE COMPARTMENT).
Corrective Action:
THE VEHICLE HAD JUST DRIVEN BACK FROM A 50 MILE DRIVE AND WAS THEN PARKED. THE VEHICLE WAS NOT RUNNING AND HAD BEEN PARKED FOR ABOUT 5 MINUTES WHEN A VEHICLE FIRE OCCURRED (STARTING IN THE ENGINE COMPARTMENT).
Additional Notes:
THE VEHICLE HAD JUST DRIVEN BACK FROM A 50 MILE DRIVE AND WAS THEN PARKED. THE VEHICLE WAS NOT RUNNING AND HAD BEEN PARKED FOR ABOUT 5 MINUTES WHEN A VEHICLE FIRE OCCURRED (STARTING IN THE ENGINE COMPARTMENT).
Mfg Campaign: 11205525
Recall Date: May 3, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE HAD JUST RETURNED FROM A 50 MILE TRIP WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT RUNNING AND HAD BEEN PARKED FOR ABOUT 5 MINUTES WHEN THE FIRE STARTED (FROM THE ENGINE COMPARTMENT).
Corrective Action:
THE VEHICLE HAD JUST RETURNED FROM A 50 MILE TRIP WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT RUNNING AND HAD BEEN PARKED FOR ABOUT 5 MINUTES WHEN THE FIRE STARTED (FROM THE ENGINE COMPARTMENT).
Additional Notes:
THE VEHICLE HAD JUST RETURNED FROM A 50 MILE TRIP WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS NOT RUNNING AND HAD BEEN PARKED FOR ABOUT 5 MINUTES WHEN THE FIRE STARTED (FROM THE ENGINE COMPARTMENT).
Mfg Campaign: 11205527
Recall Date: May 3, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HARD SHIFTING WHEN YOU ACCELERATE IN THE FIRST TWO GEAR AND HARD DOWNSHIFTING WHEN STOPPING.
Corrective Action:
HARD SHIFTING WHEN YOU ACCELERATE IN THE FIRST TWO GEAR AND HARD DOWNSHIFTING WHEN STOPPING.
Additional Notes:
HARD SHIFTING WHEN YOU ACCELERATE IN THE FIRST TWO GEAR AND HARD DOWNSHIFTING WHEN STOPPING.
Mfg Campaign: 11204041
Recall Date: Apr 26, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PURCHASED NEW CHEVY COLORADO 4X4 EXTENDED CAB WITH 3.6-LITER V6, TRANSMISSION 8-SPEED MODEL 8L45. TRANSMISSION DEVELOPED SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 30 AND 70 MPH. SHUDDER IS CYCLIC LASTING 4 - 12 SECONDS, REACCURRING 45 - 90 SECONDS. SHUDDER FEELS SIMILIAR TO DRIVING OVER MILD RUMBLE STRIPS OR ROUGH PAVEMENT. FIRST NOTICE TRANSMISSION PROBLEM AROUND 1200 MILE MARK, TOTAL MILEAGE ON VEHICE AS OF APRIL 11, 2019 IS 2750 MILES. MORE INFORMATION CAN BE FOUND WITH GE SERVICE INFORMATION (SI) AS A TECHINICAL SERVICE BULLETIN (TSB). REFER TO THESE GM TSB'S 16-NA-175, 18-NA-177, AND 18-NA-355.
Corrective Action:
PURCHASED NEW CHEVY COLORADO 4X4 EXTENDED CAB WITH 3.6-LITER V6, TRANSMISSION 8-SPEED MODEL 8L45. TRANSMISSION DEVELOPED SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 30 AND 70 MPH. SHUDDER IS CYCLIC LASTING 4 - 12 SECONDS, REACCURRING 45 - 90 SECONDS. SHUDDER FEELS SIMILIAR TO DRIVING OVER MILD RUMBLE STRIPS OR ROUGH PAVEMENT. FIRST NOTICE TRANSMISSION PROBLEM AROUND 1200 MILE MARK, TOTAL MILEAGE ON VEHICE AS OF APRIL 11, 2019 IS 2750 MILES. MORE INFORMATION CAN BE FOUND WITH GE SERVICE INFORMATION (SI) AS A TECHINICAL SERVICE BULLETIN (TSB). REFER TO THESE GM TSB'S 16-NA-175, 18-NA-177, AND 18-NA-355.
Additional Notes:
PURCHASED NEW CHEVY COLORADO 4X4 EXTENDED CAB WITH 3.6-LITER V6, TRANSMISSION 8-SPEED MODEL 8L45. TRANSMISSION DEVELOPED SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 30 AND 70 MPH. SHUDDER IS CYCLIC LASTING 4 - 12 SECONDS, REACCURRING 45 - 90 SECONDS. SHUDDER FEELS SIMILIAR TO DRIVING OVER MILD RUMBLE STRIPS OR ROUGH PAVEMENT. FIRST NOTICE TRANSMISSION PROBLEM AROUND 1200 MILE MARK, TOTAL MILEAGE ON VEHICE AS OF APRIL 11, 2019 IS 2750 MILES. MORE INFORMATION CAN BE FOUND WITH GE SERVICE INFORMATION (SI) AS A TECHINICAL SERVICE BULLETIN (TSB). REFER TO THESE GM TSB'S 16-NA-175, 18-NA-177, AND 18-NA-355.
Mfg Campaign: 11195542
Recall Date: Apr 11, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED NEW CHEVY COLORADO 4X4 EXTENDED CAB WITH 3.6-LITER V6, TRANSMISSION 8-SPEED MODEL 8L45. TRANSMISSION DEVELOPED SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 30 AND 70 MPH. SHUDDER IS CYCLIC LASTING 4 - 12 SECONDS, REACCURRING 45 - 90 SECONDS. SHUDDER FEELS SIMILIAR TO DRIVING OVER MILD RUMBLE STRIPS OR ROUGH PAVEMENT. FIRST NOTICE TRANSMISSION PROBLEM AROUND 1200 MILE MARK, TOTAL MILEAGE ON VEHICE AS OF APRIL 11, 2019 IS 2750 MILES. MORE INFORMATION CAN BE FOUND WITH GE SERVICE INFORMATION (SI) AS A TECHINICAL SERVICE BULLETIN (TSB). REFER TO THESE GM TSB'S 16-NA-175, 18-NA-177, AND 18-NA-355.
Corrective Action:
PURCHASED NEW CHEVY COLORADO 4X4 EXTENDED CAB WITH 3.6-LITER V6, TRANSMISSION 8-SPEED MODEL 8L45. TRANSMISSION DEVELOPED SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 30 AND 70 MPH. SHUDDER IS CYCLIC LASTING 4 - 12 SECONDS, REACCURRING 45 - 90 SECONDS. SHUDDER FEELS SIMILIAR TO DRIVING OVER MILD RUMBLE STRIPS OR ROUGH PAVEMENT. FIRST NOTICE TRANSMISSION PROBLEM AROUND 1200 MILE MARK, TOTAL MILEAGE ON VEHICE AS OF APRIL 11, 2019 IS 2750 MILES. MORE INFORMATION CAN BE FOUND WITH GE SERVICE INFORMATION (SI) AS A TECHINICAL SERVICE BULLETIN (TSB). REFER TO THESE GM TSB'S 16-NA-175, 18-NA-177, AND 18-NA-355.
Additional Notes:
PURCHASED NEW CHEVY COLORADO 4X4 EXTENDED CAB WITH 3.6-LITER V6, TRANSMISSION 8-SPEED MODEL 8L45. TRANSMISSION DEVELOPED SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 30 AND 70 MPH. SHUDDER IS CYCLIC LASTING 4 - 12 SECONDS, REACCURRING 45 - 90 SECONDS. SHUDDER FEELS SIMILIAR TO DRIVING OVER MILD RUMBLE STRIPS OR ROUGH PAVEMENT. FIRST NOTICE TRANSMISSION PROBLEM AROUND 1200 MILE MARK, TOTAL MILEAGE ON VEHICE AS OF APRIL 11, 2019 IS 2750 MILES. MORE INFORMATION CAN BE FOUND WITH GE SERVICE INFORMATION (SI) AS A TECHINICAL SERVICE BULLETIN (TSB). REFER TO THESE GM TSB'S 16-NA-175, 18-NA-177, AND 18-NA-355.
Mfg Campaign: 11195542
Recall Date: Apr 11, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. WHILE APPROACHING A STOP, THE VEHICLE DOWNSHIFTED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. BOB HOOK CHEVROLET (4144 BARDSTOWN RD, LOUISVILLE, KY 40218, (844) 212-4818) DIAGNOSED AND REPAIRED THE TORQUE CONVERTER AND CHANGED THE FLUID, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. WHILE APPROACHING A STOP, THE VEHICLE DOWNSHIFTED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. BOB HOOK CHEVROLET (4144 BARDSTOWN RD, LOUISVILLE, KY 40218, (844) 212-4818) DIAGNOSED AND REPAIRED THE TORQUE CONVERTER AND CHANGED THE FLUID, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. WHILE APPROACHING A STOP, THE VEHICLE DOWNSHIFTED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. BOB HOOK CHEVROLET (4144 BARDSTOWN RD, LOUISVILLE, KY 40218, (844) 212-4818) DIAGNOSED AND REPAIRED THE TORQUE CONVERTER AND CHANGED THE FLUID, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11191298
Recall Date: Mar 25, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HARD/ROUGH SHIFTING UP IN GEARS AND SAME DOWN SHIFTING IN GEARS. SHAKING/JERKING/SHUDDERING AT SPEEDS APX. 20-70 MPH. TRANSMISSION CAN DOWN SHIFT SO HARD, AT TIMES, IT FEELS LIKE SOMEONE HIT YOUR FROM BEHIND. WANTS TO STALL/SLIP SHIFTING UP IN GEARS. SEEMS TO HAVE TOO MUCH FREE PLAY IN DRIVELINE WHILE SITTING STILL SHIFTING FROM DRIVE TO REVERSE. MAKES A CLUNK SOUND.
Corrective Action:
HARD/ROUGH SHIFTING UP IN GEARS AND SAME DOWN SHIFTING IN GEARS. SHAKING/JERKING/SHUDDERING AT SPEEDS APX. 20-70 MPH. TRANSMISSION CAN DOWN SHIFT SO HARD, AT TIMES, IT FEELS LIKE SOMEONE HIT YOUR FROM BEHIND. WANTS TO STALL/SLIP SHIFTING UP IN GEARS. SEEMS TO HAVE TOO MUCH FREE PLAY IN DRIVELINE WHILE SITTING STILL SHIFTING FROM DRIVE TO REVERSE. MAKES A CLUNK SOUND.
Additional Notes:
HARD/ROUGH SHIFTING UP IN GEARS AND SAME DOWN SHIFTING IN GEARS. SHAKING/JERKING/SHUDDERING AT SPEEDS APX. 20-70 MPH. TRANSMISSION CAN DOWN SHIFT SO HARD, AT TIMES, IT FEELS LIKE SOMEONE HIT YOUR FROM BEHIND. WANTS TO STALL/SLIP SHIFTING UP IN GEARS. SEEMS TO HAVE TOO MUCH FREE PLAY IN DRIVELINE WHILE SITTING STILL SHIFTING FROM DRIVE TO REVERSE. MAKES A CLUNK SOUND.
Mfg Campaign: 11186364
Recall Date: Mar 13, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELL CHEVROLET INC (304-652-3541, LOCATED AT 600 CHELSEA ST, SISTERSVILLE, WV 26175) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE FLUSHED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELL CHEVROLET INC (304-652-3541, LOCATED AT 600 CHELSEA ST, SISTERSVILLE, WV 26175) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE FLUSHED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BELL CHEVROLET INC (304-652-3541, LOCATED AT 600 CHELSEA ST, SISTERSVILLE, WV 26175) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE FLUSHED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.
Mfg Campaign: 11183479
Recall Date: Mar 1, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE TRUCK IS PUT IN AUTO 4WD MODE WHILE PARKED, INSTEAD OF THE 4WD ENGAGING AS NECESSARY, IT ENGAGES IMMEDIATELY UPON MOTION. THIS MAKES THE AUTO 4WD OPTION OBSOLETE.THIS WAS FIRST NOTICED WHEN I USED 4WD AUTO MODE FOR THE FIRST TIME IN OCTOBER 2018. I'VE NOTIFIED THE DEALER BUT THEY DON'T SEEM TO THINK ANYTHING IS WRONG OR NOT FUNCTIONING PROPERLY.
Corrective Action:
WHEN THE TRUCK IS PUT IN AUTO 4WD MODE WHILE PARKED, INSTEAD OF THE 4WD ENGAGING AS NECESSARY, IT ENGAGES IMMEDIATELY UPON MOTION. THIS MAKES THE AUTO 4WD OPTION OBSOLETE.THIS WAS FIRST NOTICED WHEN I USED 4WD AUTO MODE FOR THE FIRST TIME IN OCTOBER 2018. I'VE NOTIFIED THE DEALER BUT THEY DON'T SEEM TO THINK ANYTHING IS WRONG OR NOT FUNCTIONING PROPERLY.
Additional Notes:
WHEN THE TRUCK IS PUT IN AUTO 4WD MODE WHILE PARKED, INSTEAD OF THE 4WD ENGAGING AS NECESSARY, IT ENGAGES IMMEDIATELY UPON MOTION. THIS MAKES THE AUTO 4WD OPTION OBSOLETE.THIS WAS FIRST NOTICED WHEN I USED 4WD AUTO MODE FOR THE FIRST TIME IN OCTOBER 2018. I'VE NOTIFIED THE DEALER BUT THEY DON'T SEEM TO THINK ANYTHING IS WRONG OR NOT FUNCTIONING PROPERLY.
Mfg Campaign: 11182845
Recall Date: Feb 27, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
CHEVROLET MONTEBELLO DELEARSHIP IN CALIFORNIA REFUSED TO DO ANY WORK ON OUR 2018 CHEVROLET COLORADO. WE RECEIVED A LETTER ABOUT A RECALL ON THE AIRBAGS OF THE TRUCK AND WE TOOK THE TRUCK IN DUE TO SOME ISSUES ON THE TRUCK AND THE RECALL. BECAUSE THEY FELT THE VEHICLE WAS TAMPERED WITH THEY DENIED TO DO ANY WORK ON THE TRUCK EVEN THE RECALL OF THE AIRBAGS!!!!! THE SERVICE TECHNICIAN WE WERE WORKING WITH SAID THEY WERE NOT GOING TO DEAL WITH US ANYMORE BC I MADE A COMPLAINT TO GM AND I WOULD NEED TO DEAL WITH THEM DIRECTLY THEY REFUSED TO PROVIDE ME ANY DOCUMENTATION EVEN AFTER THEIR SERVICE MANAGER SAID THEY WOULD. THIS IS NOT ACCEPTABLE FOR THEM TO REFUSE TO FIX SUCH A MAJOR SAFETY CONCERN AND TO BE HONEST THEY ARE BEING NEGLECTFUL AND SHOULD BE HELD ACCOUNTABLE FOR BEING SO UNETHICAL.
Corrective Action:
CHEVROLET MONTEBELLO DELEARSHIP IN CALIFORNIA REFUSED TO DO ANY WORK ON OUR 2018 CHEVROLET COLORADO. WE RECEIVED A LETTER ABOUT A RECALL ON THE AIRBAGS OF THE TRUCK AND WE TOOK THE TRUCK IN DUE TO SOME ISSUES ON THE TRUCK AND THE RECALL. BECAUSE THEY FELT THE VEHICLE WAS TAMPERED WITH THEY DENIED TO DO ANY WORK ON THE TRUCK EVEN THE RECALL OF THE AIRBAGS!!!!! THE SERVICE TECHNICIAN WE WERE WORKING WITH SAID THEY WERE NOT GOING TO DEAL WITH US ANYMORE BC I MADE A COMPLAINT TO GM AND I WOULD NEED TO DEAL WITH THEM DIRECTLY THEY REFUSED TO PROVIDE ME ANY DOCUMENTATION EVEN AFTER THEIR SERVICE MANAGER SAID THEY WOULD. THIS IS NOT ACCEPTABLE FOR THEM TO REFUSE TO FIX SUCH A MAJOR SAFETY CONCERN AND TO BE HONEST THEY ARE BEING NEGLECTFUL AND SHOULD BE HELD ACCOUNTABLE FOR BEING SO UNETHICAL.
Additional Notes:
CHEVROLET MONTEBELLO DELEARSHIP IN CALIFORNIA REFUSED TO DO ANY WORK ON OUR 2018 CHEVROLET COLORADO. WE RECEIVED A LETTER ABOUT A RECALL ON THE AIRBAGS OF THE TRUCK AND WE TOOK THE TRUCK IN DUE TO SOME ISSUES ON THE TRUCK AND THE RECALL. BECAUSE THEY FELT THE VEHICLE WAS TAMPERED WITH THEY DENIED TO DO ANY WORK ON THE TRUCK EVEN THE RECALL OF THE AIRBAGS!!!!! THE SERVICE TECHNICIAN WE WERE WORKING WITH SAID THEY WERE NOT GOING TO DEAL WITH US ANYMORE BC I MADE A COMPLAINT TO GM AND I WOULD NEED TO DEAL WITH THEM DIRECTLY THEY REFUSED TO PROVIDE ME ANY DOCUMENTATION EVEN AFTER THEIR SERVICE MANAGER SAID THEY WOULD. THIS IS NOT ACCEPTABLE FOR THEM TO REFUSE TO FIX SUCH A MAJOR SAFETY CONCERN AND TO BE HONEST THEY ARE BEING NEGLECTFUL AND SHOULD BE HELD ACCOUNTABLE FOR BEING SO UNETHICAL.
Mfg Campaign: 11181579
Recall Date: Feb 21, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
5/20/18 AC ISSUES -- STARTS BLOWING COLD THEN WARM/HUMID THEN BACK COLD. INFORM SERVICE ADVISOR WHEN TOOK TRUCK IN (6/18/18) FOR SERVICE. TECH NOT FIND AC ISSUE. 8/7/18 TRUCK IN AGAIN -- AC STARTS BLOWING COLD AIR THEN PUTS OUT WARM/HUMID AIR THEN BACK TO COLD AIR. -- TEMP IS SET 72 AND OUTSIDE IS 85 - WHY DO I HAVE TO PUT ON AUTO TO GET COLD AIR TO BLOW OUT OR ADJUST DOWN TO GET? WHY ON AUTO IT WANTS TO FREEZE US AT 72 AND TEMP HAS TO BE ADJUSTED UP? TECH MONITOR DOORS WITH AC RUNNING & WERE WORKING AS DESIGNED -- NOTE THEY REPORT WAM TO COLD - NOT COLD TO WARM TO COLD AS I REPORTED. WELL THE ISSUE STILL HOLDS AND THE TRUCK'S CLIMATE CONTROL (BLENDING PROCESS) HAS AS ISSUE IN GETTING THE TEMP ADJUSTED ON STARTUP. 2/18/19 - ON MY DRIVE YESTERDAY WITH MY WIFE, TRUCK TEMP SET AT 74 AND OUTSIDE TEMP WAS 54 AND 40 MINUTES INTO DRIVE THE VEHICLE FOGGED UP THE SIDE WINDOWS AND I HAD TO TURN ON DEFROST. THEN THAT EVENING AS TEMP HAD DROPPED, WHEN TURNED ON TRUCK IT BLEW HOT THEN COLD THEN BACK TO HOT. THE BLENDING THAT THE SYSTEM IS DOING IS NOT WORKING CORRECTLY. NEED TO GO BACK TO THE MANUAL AC/HEAT CONTROL!
Corrective Action:
5/20/18 AC ISSUES -- STARTS BLOWING COLD THEN WARM/HUMID THEN BACK COLD. INFORM SERVICE ADVISOR WHEN TOOK TRUCK IN (6/18/18) FOR SERVICE. TECH NOT FIND AC ISSUE. 8/7/18 TRUCK IN AGAIN -- AC STARTS BLOWING COLD AIR THEN PUTS OUT WARM/HUMID AIR THEN BACK TO COLD AIR. -- TEMP IS SET 72 AND OUTSIDE IS 85 - WHY DO I HAVE TO PUT ON AUTO TO GET COLD AIR TO BLOW OUT OR ADJUST DOWN TO GET? WHY ON AUTO IT WANTS TO FREEZE US AT 72 AND TEMP HAS TO BE ADJUSTED UP? TECH MONITOR DOORS WITH AC RUNNING & WERE WORKING AS DESIGNED -- NOTE THEY REPORT WAM TO COLD - NOT COLD TO WARM TO COLD AS I REPORTED. WELL THE ISSUE STILL HOLDS AND THE TRUCK'S CLIMATE CONTROL (BLENDING PROCESS) HAS AS ISSUE IN GETTING THE TEMP ADJUSTED ON STARTUP. 2/18/19 - ON MY DRIVE YESTERDAY WITH MY WIFE, TRUCK TEMP SET AT 74 AND OUTSIDE TEMP WAS 54 AND 40 MINUTES INTO DRIVE THE VEHICLE FOGGED UP THE SIDE WINDOWS AND I HAD TO TURN ON DEFROST. THEN THAT EVENING AS TEMP HAD DROPPED, WHEN TURNED ON TRUCK IT BLEW HOT THEN COLD THEN BACK TO HOT. THE BLENDING THAT THE SYSTEM IS DOING IS NOT WORKING CORRECTLY. NEED TO GO BACK TO THE MANUAL AC/HEAT CONTROL!
Additional Notes:
5/20/18 AC ISSUES -- STARTS BLOWING COLD THEN WARM/HUMID THEN BACK COLD. INFORM SERVICE ADVISOR WHEN TOOK TRUCK IN (6/18/18) FOR SERVICE. TECH NOT FIND AC ISSUE. 8/7/18 TRUCK IN AGAIN -- AC STARTS BLOWING COLD AIR THEN PUTS OUT WARM/HUMID AIR THEN BACK TO COLD AIR. -- TEMP IS SET 72 AND OUTSIDE IS 85 - WHY DO I HAVE TO PUT ON AUTO TO GET COLD AIR TO BLOW OUT OR ADJUST DOWN TO GET? WHY ON AUTO IT WANTS TO FREEZE US AT 72 AND TEMP HAS TO BE ADJUSTED UP? TECH MONITOR DOORS WITH AC RUNNING & WERE WORKING AS DESIGNED -- NOTE THEY REPORT WAM TO COLD - NOT COLD TO WARM TO COLD AS I REPORTED. WELL THE ISSUE STILL HOLDS AND THE TRUCK'S CLIMATE CONTROL (BLENDING PROCESS) HAS AS ISSUE IN GETTING THE TEMP ADJUSTED ON STARTUP. 2/18/19 - ON MY DRIVE YESTERDAY WITH MY WIFE, TRUCK TEMP SET AT 74 AND OUTSIDE TEMP WAS 54 AND 40 MINUTES INTO DRIVE THE VEHICLE FOGGED UP THE SIDE WINDOWS AND I HAD TO TURN ON DEFROST. THEN THAT EVENING AS TEMP HAD DROPPED, WHEN TURNED ON TRUCK IT BLEW HOT THEN COLD THEN BACK TO HOT. THE BLENDING THAT THE SYSTEM IS DOING IS NOT WORKING CORRECTLY. NEED TO GO BACK TO THE MANUAL AC/HEAT CONTROL!
Mfg Campaign: 11181019
Recall Date: Feb 19, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MAY 2018, MY WIFE AND I NOTICED AN OBNOXIOUS ODOR COMING FROM AC AFTER STARTUP AND BELIEVE AN AC ISSUE AS STARTS BLOWING COLD THEN WARM/HUMID THEN BACK COLD & IT PUTS OUT A MUSTY? SMELL THE SMELL GOES AWAY, BUT AFTER I HAVE STOPPED AND THEN RESTARTED TRUCK AFTER A COUPLE MINUTES AND DRIVE A COUPLE MORE MINUTES THE ODOR AGAIN PRESENTS ITSELF. IN JUNE TOOK THE TRUCK IN FOR SERVICE AND THEY SPRAYED THE AIR FILTER WITH A DISINFECTANT(?). THAT JUST MASKED THE SMELL FOR A DAY OR TWO, BUT THE ODOR STILL PRESENT. THE SERVICE TECH WAS NOT BEEN ABLE TO REPLICATE THE ISSUE. THIS IS STILL OCCURRING AND WE HAVE NOTICED THAT THE ODOR OCCURS WHEN USING HEAT TOO. INFORMED SERVICE ADVISOR IN DECEMBER WHEN TRUCK IN FOR WORK. ISSUE OF ORDER STILL CAN NOT BE REPLICATED.
Corrective Action:
MAY 2018, MY WIFE AND I NOTICED AN OBNOXIOUS ODOR COMING FROM AC AFTER STARTUP AND BELIEVE AN AC ISSUE AS STARTS BLOWING COLD THEN WARM/HUMID THEN BACK COLD & IT PUTS OUT A MUSTY? SMELL THE SMELL GOES AWAY, BUT AFTER I HAVE STOPPED AND THEN RESTARTED TRUCK AFTER A COUPLE MINUTES AND DRIVE A COUPLE MORE MINUTES THE ODOR AGAIN PRESENTS ITSELF. IN JUNE TOOK THE TRUCK IN FOR SERVICE AND THEY SPRAYED THE AIR FILTER WITH A DISINFECTANT(?). THAT JUST MASKED THE SMELL FOR A DAY OR TWO, BUT THE ODOR STILL PRESENT. THE SERVICE TECH WAS NOT BEEN ABLE TO REPLICATE THE ISSUE. THIS IS STILL OCCURRING AND WE HAVE NOTICED THAT THE ODOR OCCURS WHEN USING HEAT TOO. INFORMED SERVICE ADVISOR IN DECEMBER WHEN TRUCK IN FOR WORK. ISSUE OF ORDER STILL CAN NOT BE REPLICATED.
Additional Notes:
MAY 2018, MY WIFE AND I NOTICED AN OBNOXIOUS ODOR COMING FROM AC AFTER STARTUP AND BELIEVE AN AC ISSUE AS STARTS BLOWING COLD THEN WARM/HUMID THEN BACK COLD & IT PUTS OUT A MUSTY? SMELL THE SMELL GOES AWAY, BUT AFTER I HAVE STOPPED AND THEN RESTARTED TRUCK AFTER A COUPLE MINUTES AND DRIVE A COUPLE MORE MINUTES THE ODOR AGAIN PRESENTS ITSELF. IN JUNE TOOK THE TRUCK IN FOR SERVICE AND THEY SPRAYED THE AIR FILTER WITH A DISINFECTANT(?). THAT JUST MASKED THE SMELL FOR A DAY OR TWO, BUT THE ODOR STILL PRESENT. THE SERVICE TECH WAS NOT BEEN ABLE TO REPLICATE THE ISSUE. THIS IS STILL OCCURRING AND WE HAVE NOTICED THAT THE ODOR OCCURS WHEN USING HEAT TOO. INFORMED SERVICE ADVISOR IN DECEMBER WHEN TRUCK IN FOR WORK. ISSUE OF ORDER STILL CAN NOT BE REPLICATED.
Mfg Campaign: 11181018
Recall Date: Feb 19, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
NOTICED A "SHUDDERING" IN THE TRANSMISSION DURING LIGHT ACCELERATION BETWEEN 40-60MPH AROUND 1500RPM. WHOLE TRUCK VIBRATES LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ONLY 4150 MILES ON THE TRUCK!
Corrective Action:
NOTICED A "SHUDDERING" IN THE TRANSMISSION DURING LIGHT ACCELERATION BETWEEN 40-60MPH AROUND 1500RPM. WHOLE TRUCK VIBRATES LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ONLY 4150 MILES ON THE TRUCK!
Additional Notes:
NOTICED A "SHUDDERING" IN THE TRANSMISSION DURING LIGHT ACCELERATION BETWEEN 40-60MPH AROUND 1500RPM. WHOLE TRUCK VIBRATES LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. ONLY 4150 MILES ON THE TRUCK!
Mfg Campaign: 11173850
Recall Date: Feb 3, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Corrective Action:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Additional Notes:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Mfg Campaign: 11173429
Recall Date: Jan 31, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Corrective Action:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Additional Notes:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Mfg Campaign: 11173429
Recall Date: Jan 31, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Corrective Action:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Additional Notes:
TAKATA RECALLS HEAR WATER RUSH WITH A GURGLE NOISE FROM DASHBOARD THIS HAPPENS WHEN TAKING OFF FROM A STOP. ALSO WHEN THE VEHICLE IS IN DRIVE WITH THE FOOT ON THE BRAKES IT MAKES LOUD NOISE THEN JUMPS. ALSO PAINT ON HOOD HAS FISHEYES THE TRUCK ALSO IDOLS HIGH WHEN STARTING UP.
Mfg Campaign: 11173429
Recall Date: Jan 31, 2019
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS REPLACED THREE TIMES DUE TO CRACKS FROM TINY STONES. MCCARTHY CHEVROLET (675 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY UNLESS AUTHORIZED BY THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER, BUT DID NOT GUARANTEE THAT THE GLASS WOULD BE FOUND DEFECTIVE. THE CONTACT WAS CONSIDERING REPLACING THE WINDSHIELD WITH AN AFTERMARKET WINDSHIELD. THE FAILURE MILEAGE WAS 1,500. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS REPLACED THREE TIMES DUE TO CRACKS FROM TINY STONES. MCCARTHY CHEVROLET (675 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY UNLESS AUTHORIZED BY THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER, BUT DID NOT GUARANTEE THAT THE GLASS WOULD BE FOUND DEFECTIVE. THE CONTACT WAS CONSIDERING REPLACING THE WINDSHIELD WITH AN AFTERMARKET WINDSHIELD. THE FAILURE MILEAGE WAS 1,500. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET COLORADO. THE CONTACT STATED THAT THE VEHICLE'S WINDSHIELD WAS REPLACED THREE TIMES DUE TO CRACKS FROM TINY STONES. MCCARTHY CHEVROLET (675 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) STATED THAT THE WINDSHIELD WAS NOT COVERED UNDER WARRANTY UNLESS AUTHORIZED BY THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER, BUT DID NOT GUARANTEE THAT THE GLASS WOULD BE FOUND DEFECTIVE. THE CONTACT WAS CONSIDERING REPLACING THE WINDSHIELD WITH AN AFTERMARKET WINDSHIELD. THE FAILURE MILEAGE WAS 1,500. *DT*JB
Mfg Campaign: 11165093
Recall Date: Jan 8, 2019
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