Complaints & Recalls
Consumer Complaints
82 ComplaintsGeneral Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11622876
Recall Date: Oct 31, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 30-50 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and the dealer became aware that the vehicle was shuddering at 35 MPH. The dealer recommended a transmission fluid flush and refill. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact was also made aware of TSB: 21-NA-047. The approximate failure mileage was 56,000.
Corrective Action:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 30-50 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and the dealer became aware that the vehicle was shuddering at 35 MPH. The dealer recommended a transmission fluid flush and refill. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact was also made aware of TSB: 21-NA-047. The approximate failure mileage was 56,000.
Additional Notes:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 30-50 MPH, the vehicle shuddered abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and the dealer became aware that the vehicle was shuddering at 35 MPH. The dealer recommended a transmission fluid flush and refill. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact was also made aware of TSB: 21-NA-047. The approximate failure mileage was 56,000.
Mfg Campaign: 11622912
Recall Date: Oct 31, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The component that’s failing on my truck is the Apple car play and a check engine light (CODE P0024) which indicates Exhaust Camshaft Position, Bank 2. My safety and others safety is put at risk while having these issues: 1.) The Apple Car Play, having to take my focus off of driving to try and unplug my phone and plug it back in to HOPEFULLY fix the issue of using the navigation or phone calls while I’m driving during long road trips is extremely dangerous for myself, my loved ones and others on the road around me. 2.) This error code is extremely unsettling to experience while 500 miles away from home and has caused an incredible amount of stress on multiple occasions. The light constantly turns on and off, leaving me completely clueless as to if I’m going to be left stranded on the side of the road. Both issues have been looked at by an automotive repair shop. And I’ve been advised to seek information to if there are any recalls regarding this issue. Check engine lights display for the Exhaust Camshaft Position Bank 2.
Corrective Action:
The component that’s failing on my truck is the Apple car play and a check engine light (CODE P0024) which indicates Exhaust Camshaft Position, Bank 2. My safety and others safety is put at risk while having these issues: 1.) The Apple Car Play, having to take my focus off of driving to try and unplug my phone and plug it back in to HOPEFULLY fix the issue of using the navigation or phone calls while I’m driving during long road trips is extremely dangerous for myself, my loved ones and others on the road around me. 2.) This error code is extremely unsettling to experience while 500 miles away from home and has caused an incredible amount of stress on multiple occasions. The light constantly turns on and off, leaving me completely clueless as to if I’m going to be left stranded on the side of the road. Both issues have been looked at by an automotive repair shop. And I’ve been advised to seek information to if there are any recalls regarding this issue. Check engine lights display for the Exhaust Camshaft Position Bank 2.
Additional Notes:
The component that’s failing on my truck is the Apple car play and a check engine light (CODE P0024) which indicates Exhaust Camshaft Position, Bank 2. My safety and others safety is put at risk while having these issues: 1.) The Apple Car Play, having to take my focus off of driving to try and unplug my phone and plug it back in to HOPEFULLY fix the issue of using the navigation or phone calls while I’m driving during long road trips is extremely dangerous for myself, my loved ones and others on the road around me. 2.) This error code is extremely unsettling to experience while 500 miles away from home and has caused an incredible amount of stress on multiple occasions. The light constantly turns on and off, leaving me completely clueless as to if I’m going to be left stranded on the side of the road. Both issues have been looked at by an automotive repair shop. And I’ve been advised to seek information to if there are any recalls regarding this issue. Check engine lights display for the Exhaust Camshaft Position Bank 2.
Mfg Campaign: 11621866
Recall Date: Oct 25, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The component that’s failing on my truck is the Apple car play and a check engine light (CODE P0024) which indicates Exhaust Camshaft Position, Bank 2. My safety and others safety is put at risk while having these issues: 1.) The Apple Car Play, having to take my focus off of driving to try and unplug my phone and plug it back in to HOPEFULLY fix the issue of using the navigation or phone calls while I’m driving during long road trips is extremely dangerous for myself, my loved ones and others on the road around me. 2.) This error code is extremely unsettling to experience while 500 miles away from home and has caused an incredible amount of stress on multiple occasions. The light constantly turns on and off, leaving me completely clueless as to if I’m going to be left stranded on the side of the road. Both issues have been looked at by an automotive repair shop. And I’ve been advised to seek information to if there are any recalls regarding this issue. Check engine lights display for the Exhaust Camshaft Position Bank 2.
Corrective Action:
The component that’s failing on my truck is the Apple car play and a check engine light (CODE P0024) which indicates Exhaust Camshaft Position, Bank 2. My safety and others safety is put at risk while having these issues: 1.) The Apple Car Play, having to take my focus off of driving to try and unplug my phone and plug it back in to HOPEFULLY fix the issue of using the navigation or phone calls while I’m driving during long road trips is extremely dangerous for myself, my loved ones and others on the road around me. 2.) This error code is extremely unsettling to experience while 500 miles away from home and has caused an incredible amount of stress on multiple occasions. The light constantly turns on and off, leaving me completely clueless as to if I’m going to be left stranded on the side of the road. Both issues have been looked at by an automotive repair shop. And I’ve been advised to seek information to if there are any recalls regarding this issue. Check engine lights display for the Exhaust Camshaft Position Bank 2.
Additional Notes:
The component that’s failing on my truck is the Apple car play and a check engine light (CODE P0024) which indicates Exhaust Camshaft Position, Bank 2. My safety and others safety is put at risk while having these issues: 1.) The Apple Car Play, having to take my focus off of driving to try and unplug my phone and plug it back in to HOPEFULLY fix the issue of using the navigation or phone calls while I’m driving during long road trips is extremely dangerous for myself, my loved ones and others on the road around me. 2.) This error code is extremely unsettling to experience while 500 miles away from home and has caused an incredible amount of stress on multiple occasions. The light constantly turns on and off, leaving me completely clueless as to if I’m going to be left stranded on the side of the road. Both issues have been looked at by an automotive repair shop. And I’ve been advised to seek information to if there are any recalls regarding this issue. Check engine lights display for the Exhaust Camshaft Position Bank 2.
Mfg Campaign: 11621866
Recall Date: Oct 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The Automatic 8-Speed Transmission completely deteriorated after 4 years/64,000 miles exactly after the Power Train Warranty. No warning lights or signals identified me of the problem, only a noticeable shuddering when driving at highway speeds. This vehicle is currently at the dealership where they have confirmed I will need a new transmission to replace the faulty original manufacturer's transmission. My safety and others' safety is/was affected by a faulty piece of equipment that was destroyed with regular use. This could potentially lead to my vehicle being unable to shift up/down during traffic leading to an injury or worse.
Corrective Action:
The Automatic 8-Speed Transmission completely deteriorated after 4 years/64,000 miles exactly after the Power Train Warranty. No warning lights or signals identified me of the problem, only a noticeable shuddering when driving at highway speeds. This vehicle is currently at the dealership where they have confirmed I will need a new transmission to replace the faulty original manufacturer's transmission. My safety and others' safety is/was affected by a faulty piece of equipment that was destroyed with regular use. This could potentially lead to my vehicle being unable to shift up/down during traffic leading to an injury or worse.
Additional Notes:
The Automatic 8-Speed Transmission completely deteriorated after 4 years/64,000 miles exactly after the Power Train Warranty. No warning lights or signals identified me of the problem, only a noticeable shuddering when driving at highway speeds. This vehicle is currently at the dealership where they have confirmed I will need a new transmission to replace the faulty original manufacturer's transmission. My safety and others' safety is/was affected by a faulty piece of equipment that was destroyed with regular use. This could potentially lead to my vehicle being unable to shift up/down during traffic leading to an injury or worse.
Mfg Campaign: 11616783
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At about 58000 miles my vehicle began to shake violently as I drove it. I initially thought the wheels were out of balance or I had a leaf spring issue. Had both issues looked at and that was not it. Took it to a Chevy dealer who wanted 200 dollars just to look at it. By this time I was just over 60k miles. Did a lot of research online and found that if you had the transmission flushed that would resolve the issue. Had they done and problem solved. Now at 80k miles and it's doing it again. Called Chevrolet dealership who told me it would be 5 weeks, $500 and I should probably call another dealer to see if I could get it in and that is for them to just flush it again. Chevrolet has a well known issue with these transmissions and are not offering any assistance but to try and get you past the 60k mileage where they say not their problem.
Corrective Action:
At about 58000 miles my vehicle began to shake violently as I drove it. I initially thought the wheels were out of balance or I had a leaf spring issue. Had both issues looked at and that was not it. Took it to a Chevy dealer who wanted 200 dollars just to look at it. By this time I was just over 60k miles. Did a lot of research online and found that if you had the transmission flushed that would resolve the issue. Had they done and problem solved. Now at 80k miles and it's doing it again. Called Chevrolet dealership who told me it would be 5 weeks, $500 and I should probably call another dealer to see if I could get it in and that is for them to just flush it again. Chevrolet has a well known issue with these transmissions and are not offering any assistance but to try and get you past the 60k mileage where they say not their problem.
Additional Notes:
At about 58000 miles my vehicle began to shake violently as I drove it. I initially thought the wheels were out of balance or I had a leaf spring issue. Had both issues looked at and that was not it. Took it to a Chevy dealer who wanted 200 dollars just to look at it. By this time I was just over 60k miles. Did a lot of research online and found that if you had the transmission flushed that would resolve the issue. Had they done and problem solved. Now at 80k miles and it's doing it again. Called Chevrolet dealership who told me it would be 5 weeks, $500 and I should probably call another dealer to see if I could get it in and that is for them to just flush it again. Chevrolet has a well known issue with these transmissions and are not offering any assistance but to try and get you past the 60k mileage where they say not their problem.
Mfg Campaign: 11613469
Recall Date: Sep 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The oil cooler lines are rusting and leaking. Seems to be a common issue going back 9 years since they started making these new Colorados from information I found online. Totally unacceptable for a truck to that is 4 years old to be rotting out. One of the lines is a nightmare to replace because of where it is inserted into the motor. Mechanic had to remove the front differential, axle, ac compressor, drive shaft, fuse box, and intake to replace a 60$ oil line
Corrective Action:
The oil cooler lines are rusting and leaking. Seems to be a common issue going back 9 years since they started making these new Colorados from information I found online. Totally unacceptable for a truck to that is 4 years old to be rotting out. One of the lines is a nightmare to replace because of where it is inserted into the motor. Mechanic had to remove the front differential, axle, ac compressor, drive shaft, fuse box, and intake to replace a 60$ oil line
Additional Notes:
The oil cooler lines are rusting and leaking. Seems to be a common issue going back 9 years since they started making these new Colorados from information I found online. Totally unacceptable for a truck to that is 4 years old to be rotting out. One of the lines is a nightmare to replace because of where it is inserted into the motor. Mechanic had to remove the front differential, axle, ac compressor, drive shaft, fuse box, and intake to replace a 60$ oil line
Mfg Campaign: 11607192
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The oil cooler lines are rusting and leaking. Seems to be a common issue going back 9 years since they started making these new Colorados from information I found online. Totally unacceptable for a truck to that is 4 years old to be rotting out. One of the lines is a nightmare to replace because of where it is inserted into the motor. Mechanic had to remove the front differential, axle, ac compressor, drive shaft, fuse box, and intake to replace a 60$ oil line
Corrective Action:
The oil cooler lines are rusting and leaking. Seems to be a common issue going back 9 years since they started making these new Colorados from information I found online. Totally unacceptable for a truck to that is 4 years old to be rotting out. One of the lines is a nightmare to replace because of where it is inserted into the motor. Mechanic had to remove the front differential, axle, ac compressor, drive shaft, fuse box, and intake to replace a 60$ oil line
Additional Notes:
The oil cooler lines are rusting and leaking. Seems to be a common issue going back 9 years since they started making these new Colorados from information I found online. Totally unacceptable for a truck to that is 4 years old to be rotting out. One of the lines is a nightmare to replace because of where it is inserted into the motor. Mechanic had to remove the front differential, axle, ac compressor, drive shaft, fuse box, and intake to replace a 60$ oil line
Mfg Campaign: 11607192
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Electrical connectors within the power steering system are corroding, which is causing the power steering system to stop working.
Corrective Action:
Electrical connectors within the power steering system are corroding, which is causing the power steering system to stop working.
Additional Notes:
Electrical connectors within the power steering system are corroding, which is causing the power steering system to stop working.
Mfg Campaign: 11606600
Recall Date: Aug 5, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The rear differential suddenly broke down on my way to take the freeway,making a very clicking loud noise of the rear wheel and Colorado was responding to the transmission do to a differential failure.and I noticed that oil was all over the road
Corrective Action:
The rear differential suddenly broke down on my way to take the freeway,making a very clicking loud noise of the rear wheel and Colorado was responding to the transmission do to a differential failure.and I noticed that oil was all over the road
Additional Notes:
The rear differential suddenly broke down on my way to take the freeway,making a very clicking loud noise of the rear wheel and Colorado was responding to the transmission do to a differential failure.and I noticed that oil was all over the road
Mfg Campaign: 11602044
Recall Date: Jul 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2020 Chevrolet Colorado. The contact stated that while driving at 50 MPH, the contact's wife advised the contact to pull the vehicle over because black smoke was exiting the rear vents. Simultaneously, the contact noticed white smoke exiting the front vents. The contact drove the vehicle to the shoulder of the road. The contact stated that when the brake pedal was depressed, the vehicle did not stop as intended. The contact had to use the emergency brake to stop the vehicle. In addition, the contact noticed that the ABS warning light illuminated. The contact's wife and [XXX] granddaughter were seated in the rear passenger seats. The contact's wife and granddaughter exited the vehicle first. The contact stated that just as the front driver's side door was opened for the contact to exit the vehicle, a big ball of fire entered the interior of the vehicle. The contact stated that after exiting the vehicle, the vehicle burst into flames. The fire department arrived on the scene and extinguished the fire. The Police department arrived on the scene. However, there was not a Police report or fire report filed. The contact sustained a burn to his left eyebrow area and the left arm. Medical attention was provided to the contact. The vehicle was towed to a local tow yard. The vehicle was a total lost due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The contact owned a 2020 Chevrolet Colorado. The contact stated that while driving at 50 MPH, the contact's wife advised the contact to pull the vehicle over because black smoke was exiting the rear vents. Simultaneously, the contact noticed white smoke exiting the front vents. The contact drove the vehicle to the shoulder of the road. The contact stated that when the brake pedal was depressed, the vehicle did not stop as intended. The contact had to use the emergency brake to stop the vehicle. In addition, the contact noticed that the ABS warning light illuminated. The contact's wife and [XXX] granddaughter were seated in the rear passenger seats. The contact's wife and granddaughter exited the vehicle first. The contact stated that just as the front driver's side door was opened for the contact to exit the vehicle, a big ball of fire entered the interior of the vehicle. The contact stated that after exiting the vehicle, the vehicle burst into flames. The fire department arrived on the scene and extinguished the fire. The Police department arrived on the scene. However, there was not a Police report or fire report filed. The contact sustained a burn to his left eyebrow area and the left arm. Medical attention was provided to the contact. The vehicle was towed to a local tow yard. The vehicle was a total lost due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The contact owned a 2020 Chevrolet Colorado. The contact stated that while driving at 50 MPH, the contact's wife advised the contact to pull the vehicle over because black smoke was exiting the rear vents. Simultaneously, the contact noticed white smoke exiting the front vents. The contact drove the vehicle to the shoulder of the road. The contact stated that when the brake pedal was depressed, the vehicle did not stop as intended. The contact had to use the emergency brake to stop the vehicle. In addition, the contact noticed that the ABS warning light illuminated. The contact's wife and [XXX] granddaughter were seated in the rear passenger seats. The contact's wife and granddaughter exited the vehicle first. The contact stated that just as the front driver's side door was opened for the contact to exit the vehicle, a big ball of fire entered the interior of the vehicle. The contact stated that after exiting the vehicle, the vehicle burst into flames. The fire department arrived on the scene and extinguished the fire. The Police department arrived on the scene. However, there was not a Police report or fire report filed. The contact sustained a burn to his left eyebrow area and the left arm. Medical attention was provided to the contact. The vehicle was towed to a local tow yard. The vehicle was a total lost due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590982
Recall Date: May 28, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2020 Chevrolet Colorado. The contact stated that while driving at 50 MPH, the contact's wife advised the contact to pull the vehicle over because black smoke was exiting the rear vents. Simultaneously, the contact noticed white smoke exiting the front vents. The contact drove the vehicle to the shoulder of the road. The contact stated that when the brake pedal was depressed, the vehicle did not stop as intended. The contact had to use the emergency brake to stop the vehicle. In addition, the contact noticed that the ABS warning light illuminated. The contact's wife and [XXX] granddaughter were seated in the rear passenger seats. The contact's wife and granddaughter exited the vehicle first. The contact stated that just as the front driver's side door was opened for the contact to exit the vehicle, a big ball of fire entered the interior of the vehicle. The contact stated that after exiting the vehicle, the vehicle burst into flames. The fire department arrived on the scene and extinguished the fire. The Police department arrived on the scene. However, there was not a Police report or fire report filed. The contact sustained a burn to his left eyebrow area and the left arm. Medical attention was provided to the contact. The vehicle was towed to a local tow yard. The vehicle was a total lost due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The contact owned a 2020 Chevrolet Colorado. The contact stated that while driving at 50 MPH, the contact's wife advised the contact to pull the vehicle over because black smoke was exiting the rear vents. Simultaneously, the contact noticed white smoke exiting the front vents. The contact drove the vehicle to the shoulder of the road. The contact stated that when the brake pedal was depressed, the vehicle did not stop as intended. The contact had to use the emergency brake to stop the vehicle. In addition, the contact noticed that the ABS warning light illuminated. The contact's wife and [XXX] granddaughter were seated in the rear passenger seats. The contact's wife and granddaughter exited the vehicle first. The contact stated that just as the front driver's side door was opened for the contact to exit the vehicle, a big ball of fire entered the interior of the vehicle. The contact stated that after exiting the vehicle, the vehicle burst into flames. The fire department arrived on the scene and extinguished the fire. The Police department arrived on the scene. However, there was not a Police report or fire report filed. The contact sustained a burn to his left eyebrow area and the left arm. Medical attention was provided to the contact. The vehicle was towed to a local tow yard. The vehicle was a total lost due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The contact owned a 2020 Chevrolet Colorado. The contact stated that while driving at 50 MPH, the contact's wife advised the contact to pull the vehicle over because black smoke was exiting the rear vents. Simultaneously, the contact noticed white smoke exiting the front vents. The contact drove the vehicle to the shoulder of the road. The contact stated that when the brake pedal was depressed, the vehicle did not stop as intended. The contact had to use the emergency brake to stop the vehicle. In addition, the contact noticed that the ABS warning light illuminated. The contact's wife and [XXX] granddaughter were seated in the rear passenger seats. The contact's wife and granddaughter exited the vehicle first. The contact stated that just as the front driver's side door was opened for the contact to exit the vehicle, a big ball of fire entered the interior of the vehicle. The contact stated that after exiting the vehicle, the vehicle burst into flames. The fire department arrived on the scene and extinguished the fire. The Police department arrived on the scene. However, there was not a Police report or fire report filed. The contact sustained a burn to his left eyebrow area and the left arm. Medical attention was provided to the contact. The vehicle was towed to a local tow yard. The vehicle was a total lost due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 39,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590982
Recall Date: May 28, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with camshaft positioner actuator solenoid at #2. The contact was informed that the camshaft positioner actuator solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. Additionally, the contact was informed of Technical Service Bulletin: N232430470 with NHTSA ID Number: 10249185; however, the vehicle was not included. The failure mileage was approximately 103,110.
Corrective Action:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with camshaft positioner actuator solenoid at #2. The contact was informed that the camshaft positioner actuator solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. Additionally, the contact was informed of Technical Service Bulletin: N232430470 with NHTSA ID Number: 10249185; however, the vehicle was not included. The failure mileage was approximately 103,110.
Additional Notes:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with camshaft positioner actuator solenoid at #2. The contact was informed that the camshaft positioner actuator solenoid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. Additionally, the contact was informed of Technical Service Bulletin: N232430470 with NHTSA ID Number: 10249185; however, the vehicle was not included. The failure mileage was approximately 103,110.
Mfg Campaign: 11588866
Recall Date: May 15, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GM had sent a letter regarding recall on 2020 Chevy Colorado's Cam shaft in 2/2024. In 11/2023, I had my check engine light on and had the cam shaft issue fixed by my mechanic, before it was a known recall. By law, GM should pay me for the work done on the truck, but GM for the last 2 months have been, what I feel, playing with me and have not paid me. I have sent the required paperwork several times, been on the phone to confirm receipt of the paperwork, and how it looks; each time the customer service representative told me it looks great. Now, for the 3rd time, I had gotten email saying "we never received your paperwork". This is not right for a car manufacture to treat their customers this way and illegally not pay for their recalls.
Corrective Action:
GM had sent a letter regarding recall on 2020 Chevy Colorado's Cam shaft in 2/2024. In 11/2023, I had my check engine light on and had the cam shaft issue fixed by my mechanic, before it was a known recall. By law, GM should pay me for the work done on the truck, but GM for the last 2 months have been, what I feel, playing with me and have not paid me. I have sent the required paperwork several times, been on the phone to confirm receipt of the paperwork, and how it looks; each time the customer service representative told me it looks great. Now, for the 3rd time, I had gotten email saying "we never received your paperwork". This is not right for a car manufacture to treat their customers this way and illegally not pay for their recalls.
Additional Notes:
GM had sent a letter regarding recall on 2020 Chevy Colorado's Cam shaft in 2/2024. In 11/2023, I had my check engine light on and had the cam shaft issue fixed by my mechanic, before it was a known recall. By law, GM should pay me for the work done on the truck, but GM for the last 2 months have been, what I feel, playing with me and have not paid me. I have sent the required paperwork several times, been on the phone to confirm receipt of the paperwork, and how it looks; each time the customer service representative told me it looks great. Now, for the 3rd time, I had gotten email saying "we never received your paperwork". This is not right for a car manufacture to treat their customers this way and illegally not pay for their recalls.
Mfg Campaign: 11584682
Recall Date: Apr 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
A transmission shudder has developed. It seems to be a known issue that Chevrolet has tried to resolve, but it is present in my vehicle. It started to develop around 60,000 miles ago and has progressively gotten worse.
Corrective Action:
A transmission shudder has developed. It seems to be a known issue that Chevrolet has tried to resolve, but it is present in my vehicle. It started to develop around 60,000 miles ago and has progressively gotten worse.
Additional Notes:
A transmission shudder has developed. It seems to be a known issue that Chevrolet has tried to resolve, but it is present in my vehicle. It started to develop around 60,000 miles ago and has progressively gotten worse.
Mfg Campaign: 11582911
Recall Date: Apr 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 65-75 MPH, the check engine warning light illuminated, and the vehicle was sluggish. The contact was able to continue driving. The vehicle was taken to an Auto Parts Store, where it was diagnosed that the camshaft had failed. The contact stated that the failure had been recurring intermittently. The contact received notification of GM Special Coverage Bulletin Number: N232430470, which the contact related to the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be covered because of a Salvage Title; however, the contact stated that the vehicle was salvaged due a collision that caused the front driver's side tire to separate. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 65-75 MPH, the check engine warning light illuminated, and the vehicle was sluggish. The contact was able to continue driving. The vehicle was taken to an Auto Parts Store, where it was diagnosed that the camshaft had failed. The contact stated that the failure had been recurring intermittently. The contact received notification of GM Special Coverage Bulletin Number: N232430470, which the contact related to the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be covered because of a Salvage Title; however, the contact stated that the vehicle was salvaged due a collision that caused the front driver's side tire to separate. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Chevrolet Colorado. The contact stated while driving 65-75 MPH, the check engine warning light illuminated, and the vehicle was sluggish. The contact was able to continue driving. The vehicle was taken to an Auto Parts Store, where it was diagnosed that the camshaft had failed. The contact stated that the failure had been recurring intermittently. The contact received notification of GM Special Coverage Bulletin Number: N232430470, which the contact related to the failure. The dealer was notified of the failure and informed the contact that the vehicle could not be covered because of a Salvage Title; however, the contact stated that the vehicle was salvaged due a collision that caused the front driver's side tire to separate. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.
Mfg Campaign: 11573663
Recall Date: Feb 23, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ignition Switch/Steering/Transmission??? When I went to start my truck the key would not turn. I tried to jiggle the steering wheel but it was locked up tight. I checked to make sure that it was fully in park and it was. As a last resort I kicked the front tire as the wheel was turned slightly. I tried again to jiggle wheel and turn key, after several attempts key finally turned and started. I moved truck forward straightening wheels then shut truck off and went inside to gather my things to run errands. When I came back out the ignition once again locked up on me. After numerous attempts I was finally able to get the key to engage. When I ran my errands I left the keys in the ignition and in the accessory position instead of fully shutting the engine off. THIS IS MY SAFETY CONCERN 1) My battery could run down leaving me stranded, 2) My truck could be stolen 3) I could have removed the keys and taken the chance that I MAY or MAY NOT have gotten the key to engage again, potentially leaving me stranded with groceries, etc. Dealership cannot get me in for more than a week from now, 9 days actually. It will be a Friday... who knows if they will even get it repaired in one day.
Corrective Action:
Ignition Switch/Steering/Transmission??? When I went to start my truck the key would not turn. I tried to jiggle the steering wheel but it was locked up tight. I checked to make sure that it was fully in park and it was. As a last resort I kicked the front tire as the wheel was turned slightly. I tried again to jiggle wheel and turn key, after several attempts key finally turned and started. I moved truck forward straightening wheels then shut truck off and went inside to gather my things to run errands. When I came back out the ignition once again locked up on me. After numerous attempts I was finally able to get the key to engage. When I ran my errands I left the keys in the ignition and in the accessory position instead of fully shutting the engine off. THIS IS MY SAFETY CONCERN 1) My battery could run down leaving me stranded, 2) My truck could be stolen 3) I could have removed the keys and taken the chance that I MAY or MAY NOT have gotten the key to engage again, potentially leaving me stranded with groceries, etc. Dealership cannot get me in for more than a week from now, 9 days actually. It will be a Friday... who knows if they will even get it repaired in one day.
Additional Notes:
Ignition Switch/Steering/Transmission??? When I went to start my truck the key would not turn. I tried to jiggle the steering wheel but it was locked up tight. I checked to make sure that it was fully in park and it was. As a last resort I kicked the front tire as the wheel was turned slightly. I tried again to jiggle wheel and turn key, after several attempts key finally turned and started. I moved truck forward straightening wheels then shut truck off and went inside to gather my things to run errands. When I came back out the ignition once again locked up on me. After numerous attempts I was finally able to get the key to engage. When I ran my errands I left the keys in the ignition and in the accessory position instead of fully shutting the engine off. THIS IS MY SAFETY CONCERN 1) My battery could run down leaving me stranded, 2) My truck could be stolen 3) I could have removed the keys and taken the chance that I MAY or MAY NOT have gotten the key to engage again, potentially leaving me stranded with groceries, etc. Dealership cannot get me in for more than a week from now, 9 days actually. It will be a Friday... who knows if they will even get it repaired in one day.
Mfg Campaign: 11573218
Recall Date: Feb 21, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shudder unless I put vehicle in tow haul. Shudders at a out 35 40 miles per hour. Seems to be a recurring problem from 2018 forward. This vehicle has only about 25 000 miles on it. I researched and also spike to a transmission person and they think it may be a computer issue. Supposedly they replace transmission fluid if that doesn't fix they replace took convertor. The problem I have is this is a long time recurring problem that should be identified and fixed by General Motors. A vehicle with such low miles built 2 years after they are aware these transmissions have the what's called dreaded shudder shouldn't still be happening.
Corrective Action:
Transmission shudder unless I put vehicle in tow haul. Shudders at a out 35 40 miles per hour. Seems to be a recurring problem from 2018 forward. This vehicle has only about 25 000 miles on it. I researched and also spike to a transmission person and they think it may be a computer issue. Supposedly they replace transmission fluid if that doesn't fix they replace took convertor. The problem I have is this is a long time recurring problem that should be identified and fixed by General Motors. A vehicle with such low miles built 2 years after they are aware these transmissions have the what's called dreaded shudder shouldn't still be happening.
Additional Notes:
Transmission shudder unless I put vehicle in tow haul. Shudders at a out 35 40 miles per hour. Seems to be a recurring problem from 2018 forward. This vehicle has only about 25 000 miles on it. I researched and also spike to a transmission person and they think it may be a computer issue. Supposedly they replace transmission fluid if that doesn't fix they replace took convertor. The problem I have is this is a long time recurring problem that should be identified and fixed by General Motors. A vehicle with such low miles built 2 years after they are aware these transmissions have the what's called dreaded shudder shouldn't still be happening.
Mfg Campaign: 11570223
Recall Date: Feb 6, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehcile shifts hard from 1st to 2nd gear when it is newly started (regardless of the outside tempature).
Corrective Action:
The vehcile shifts hard from 1st to 2nd gear when it is newly started (regardless of the outside tempature).
Additional Notes:
The vehcile shifts hard from 1st to 2nd gear when it is newly started (regardless of the outside tempature).
Mfg Campaign: 11563074
Recall Date: Jan 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radio will suddenly stop responding to the controls in the vehicle. Volume will not adjust up or down. Power button will not work. While talking on the phone, the phone will disconnect from the speakers while in use and plugged in. This will require me to retrieve my phone while I'm driving and put it on speaker to continue my conversations.
Corrective Action:
Radio will suddenly stop responding to the controls in the vehicle. Volume will not adjust up or down. Power button will not work. While talking on the phone, the phone will disconnect from the speakers while in use and plugged in. This will require me to retrieve my phone while I'm driving and put it on speaker to continue my conversations.
Additional Notes:
Radio will suddenly stop responding to the controls in the vehicle. Volume will not adjust up or down. Power button will not work. While talking on the phone, the phone will disconnect from the speakers while in use and plugged in. This will require me to retrieve my phone while I'm driving and put it on speaker to continue my conversations.
Mfg Campaign: 11563078
Recall Date: Jan 2, 2024
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Valencia, CA • 36 yrs
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