Complaints & Recalls
Consumer Complaints
82 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
There is a known issue with my truck, where the Transmission will all of a sudden lock up and then it shutters. The truck shakes violently and happens randomly. There is no rhyme or reason why this happens. Of course I'm barely over my warranty and Chevy in Austin states that it will be 3-5 days before they can review my truck. They won't provide a rental car or any help with a rental, so I'm expected to not have a car or figure out something myself to even have my truck looked at. My friend has GMC Canyon (same transmission) and had to have a level two mechanic replace his fluids. There are no warning lights or anything, this is a constant thing that is getting worse. There is a lawsuit in Canada for this issue that Chevy has known about and they haven't done anything about it.
Corrective Action:
There is a known issue with my truck, where the Transmission will all of a sudden lock up and then it shutters. The truck shakes violently and happens randomly. There is no rhyme or reason why this happens. Of course I'm barely over my warranty and Chevy in Austin states that it will be 3-5 days before they can review my truck. They won't provide a rental car or any help with a rental, so I'm expected to not have a car or figure out something myself to even have my truck looked at. My friend has GMC Canyon (same transmission) and had to have a level two mechanic replace his fluids. There are no warning lights or anything, this is a constant thing that is getting worse. There is a lawsuit in Canada for this issue that Chevy has known about and they haven't done anything about it.
Additional Notes:
There is a known issue with my truck, where the Transmission will all of a sudden lock up and then it shutters. The truck shakes violently and happens randomly. There is no rhyme or reason why this happens. Of course I'm barely over my warranty and Chevy in Austin states that it will be 3-5 days before they can review my truck. They won't provide a rental car or any help with a rental, so I'm expected to not have a car or figure out something myself to even have my truck looked at. My friend has GMC Canyon (same transmission) and had to have a level two mechanic replace his fluids. There are no warning lights or anything, this is a constant thing that is getting worse. There is a lawsuit in Canada for this issue that Chevy has known about and they haven't done anything about it.
Mfg Campaign: 11559937
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera on the vehicle continually gets moisture in it resulting in a very blurry image on the display to the point of the backup camera being unusable at times, especially when it is dark. This creates a safety risk and an increased risk of hitting a moving vehicle or pedestrian when backing up as the vehicle is a pickup truck and has a very large blind spot behind it. We have run over toys in the driveway due to not being able to see them, fortunately no one has been injured as of the time of this writing. I have contacted Cheverolet extensively about the issue since July 2020 and they have been of no assistance. They acknowledged the issue and merely extended my warranty to 2025. A local dealership has replaced the camera a number of times and the issue remains unresolved; it has been replaced by the dealership nine times since 09/30/2020. The issue was first observed in July 2020 and the vehicle was purchased new from Cheverolet in May 2020. The vehicle does not go off-road, is parked in a garage, and replacing the camera has not corrected it. The vehicle was dropped off at the local dealership for approximately one week in May 2023 and the dealer reported that they were unable to replicate the issue. I subsequently reached out to the local dealership again in July and August with photos and videos showing the moisture on the inside of the camera lens and have yet to receive a response.
Corrective Action:
The backup camera on the vehicle continually gets moisture in it resulting in a very blurry image on the display to the point of the backup camera being unusable at times, especially when it is dark. This creates a safety risk and an increased risk of hitting a moving vehicle or pedestrian when backing up as the vehicle is a pickup truck and has a very large blind spot behind it. We have run over toys in the driveway due to not being able to see them, fortunately no one has been injured as of the time of this writing. I have contacted Cheverolet extensively about the issue since July 2020 and they have been of no assistance. They acknowledged the issue and merely extended my warranty to 2025. A local dealership has replaced the camera a number of times and the issue remains unresolved; it has been replaced by the dealership nine times since 09/30/2020. The issue was first observed in July 2020 and the vehicle was purchased new from Cheverolet in May 2020. The vehicle does not go off-road, is parked in a garage, and replacing the camera has not corrected it. The vehicle was dropped off at the local dealership for approximately one week in May 2023 and the dealer reported that they were unable to replicate the issue. I subsequently reached out to the local dealership again in July and August with photos and videos showing the moisture on the inside of the camera lens and have yet to receive a response.
Additional Notes:
The backup camera on the vehicle continually gets moisture in it resulting in a very blurry image on the display to the point of the backup camera being unusable at times, especially when it is dark. This creates a safety risk and an increased risk of hitting a moving vehicle or pedestrian when backing up as the vehicle is a pickup truck and has a very large blind spot behind it. We have run over toys in the driveway due to not being able to see them, fortunately no one has been injured as of the time of this writing. I have contacted Cheverolet extensively about the issue since July 2020 and they have been of no assistance. They acknowledged the issue and merely extended my warranty to 2025. A local dealership has replaced the camera a number of times and the issue remains unresolved; it has been replaced by the dealership nine times since 09/30/2020. The issue was first observed in July 2020 and the vehicle was purchased new from Cheverolet in May 2020. The vehicle does not go off-road, is parked in a garage, and replacing the camera has not corrected it. The vehicle was dropped off at the local dealership for approximately one week in May 2023 and the dealer reported that they were unable to replicate the issue. I subsequently reached out to the local dealership again in July and August with photos and videos showing the moisture on the inside of the camera lens and have yet to receive a response.
Mfg Campaign: 11542976
Recall Date: Sep 6, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2020 Chevrolet Colorado: Purchased truck in February 2023 w/25000 miles. Since purchasing truck, key would get stuck in ignition. Key gets stuck in ignition frequently and would take several minutes to release, very frustrating. Was told I was not pushing key in to release. After several months and repeated key release issues, I called dealership and was told problem was due to shifter assembly(connection issue). Appointment made(August 12,2023) and issue confirmed and replacement of shifter assembly done. Was told the Chevrolet Colorado has issues with this problem. GM/Chevrolet should warrant this consistent issue. Out of pocket $471.00... mileage at time of replacement 39,859....
Corrective Action:
2020 Chevrolet Colorado: Purchased truck in February 2023 w/25000 miles. Since purchasing truck, key would get stuck in ignition. Key gets stuck in ignition frequently and would take several minutes to release, very frustrating. Was told I was not pushing key in to release. After several months and repeated key release issues, I called dealership and was told problem was due to shifter assembly(connection issue). Appointment made(August 12,2023) and issue confirmed and replacement of shifter assembly done. Was told the Chevrolet Colorado has issues with this problem. GM/Chevrolet should warrant this consistent issue. Out of pocket $471.00... mileage at time of replacement 39,859....
Additional Notes:
2020 Chevrolet Colorado: Purchased truck in February 2023 w/25000 miles. Since purchasing truck, key would get stuck in ignition. Key gets stuck in ignition frequently and would take several minutes to release, very frustrating. Was told I was not pushing key in to release. After several months and repeated key release issues, I called dealership and was told problem was due to shifter assembly(connection issue). Appointment made(August 12,2023) and issue confirmed and replacement of shifter assembly done. Was told the Chevrolet Colorado has issues with this problem. GM/Chevrolet should warrant this consistent issue. Out of pocket $471.00... mileage at time of replacement 39,859....
Mfg Campaign: 11539411
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The rear end ring & Pinion bearings are effected. The rear end seems to be defective a high pitch noise is heard this started two weeks after purchase. It’s been repaired twice and it is going back for a third time on 7-17-23 and it barely has 67,000 on it. The contact stated metal shavings were found in the LSD fluid in the rear end.
Corrective Action:
The rear end ring & Pinion bearings are effected. The rear end seems to be defective a high pitch noise is heard this started two weeks after purchase. It’s been repaired twice and it is going back for a third time on 7-17-23 and it barely has 67,000 on it. The contact stated metal shavings were found in the LSD fluid in the rear end.
Additional Notes:
The rear end ring & Pinion bearings are effected. The rear end seems to be defective a high pitch noise is heard this started two weeks after purchase. It’s been repaired twice and it is going back for a third time on 7-17-23 and it barely has 67,000 on it. The contact stated metal shavings were found in the LSD fluid in the rear end.
Mfg Campaign: 11532343
Recall Date: Jul 14, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.
Corrective Action:
The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.
Additional Notes:
The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.
Mfg Campaign: 11519839
Recall Date: May 1, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.
Corrective Action:
The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.
Additional Notes:
The ignition key can not be removed after putting the vehicle in park and shutting it off. Many attempts are required to jiggle the shifter switch/steering column/key before it will release on most occasions. This is a common issue, going back years, to 2015. How can it still not be resolved? The safety issue here is one of having your vehicle stolen because you are forced to leave the key in the ignition for all to see; or owners are choosing to disable the steering lock prevention altogether, which has its own set of dangers. GM needs to solve and fix this. So far it sounds like they don't even understand the real problem.
Mfg Campaign: 11519839
Recall Date: May 1, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Corrective Action:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Additional Notes:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Mfg Campaign: 11512181
Recall Date: Mar 16, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Corrective Action:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Additional Notes:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Mfg Campaign: 11512181
Recall Date: Mar 16, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Corrective Action:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Additional Notes:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the vehicle was experiencing a loss of power steering. The contact stated that the vehicle also lost motive power with unknown warning lights illuminated. The contact stated that the key was stuck in the ignition switch, and after several attempts, the contact was able to turn off and restart the vehicle. The vehicle was taken to a local dealer on several occasions however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure reoccurred and that while driving at an undisclosed speed, the vehicle was jerking and lost motive power. The vehicle was towed back to the dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced. The vehicle was repaired; however, the failure persisted, and the check engine and traction control warning lights were illuminated. The vehicle was towed back to the dealer, where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 11,000.
Mfg Campaign: 11512181
Recall Date: Mar 16, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.
Corrective Action:
Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.
Additional Notes:
Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.
Mfg Campaign: 11506259
Recall Date: Feb 8, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.
Corrective Action:
Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.
Additional Notes:
Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.
Mfg Campaign: 11506259
Recall Date: Feb 8, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Like the 2017-2019 Chevrolet Colorados my 2020 Colorado also has transmission shudders from time to time and I get random vibrations
Corrective Action:
Like the 2017-2019 Chevrolet Colorados my 2020 Colorado also has transmission shudders from time to time and I get random vibrations
Additional Notes:
Like the 2017-2019 Chevrolet Colorados my 2020 Colorado also has transmission shudders from time to time and I get random vibrations
Mfg Campaign: 11503528
Recall Date: Jan 25, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Nov 2021 I took my truck to the dealership with complaints of a high pitch hum coming from the reared- drivetrain. They found metal shavings in the rear end fluid and said they had to rebuild the rear end 11/3/21. Last Thursday I took it back for the same reason. They found alot of metal shavings again 1/19/23.
Corrective Action:
Nov 2021 I took my truck to the dealership with complaints of a high pitch hum coming from the reared- drivetrain. They found metal shavings in the rear end fluid and said they had to rebuild the rear end 11/3/21. Last Thursday I took it back for the same reason. They found alot of metal shavings again 1/19/23.
Additional Notes:
Nov 2021 I took my truck to the dealership with complaints of a high pitch hum coming from the reared- drivetrain. They found metal shavings in the rear end fluid and said they had to rebuild the rear end 11/3/21. Last Thursday I took it back for the same reason. They found alot of metal shavings again 1/19/23.
Mfg Campaign: 11503276
Recall Date: Jan 23, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was intermittently difficult to maneuver. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services and the contact made the mechanic aware of the failure. The vehicle remained at the dealer awaiting the diagnostic test and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was intermittently difficult to maneuver. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services and the contact made the mechanic aware of the failure. The vehicle remained at the dealer awaiting the diagnostic test and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2020 Chevrolet Colorado. The contact stated that while driving at various speeds, the steering wheel was intermittently difficult to maneuver. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services and the contact made the mechanic aware of the failure. The vehicle remained at the dealer awaiting the diagnostic test and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 16,000.
Mfg Campaign: 11490157
Recall Date: Oct 20, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Making right hand turns intermittently the steering started locking until let off the throttle then it would release happened couple of times trying to get into a dealer to look at it. But the last time making right hand turn steering wheel made a hard right hand turn to the stop and was so hard couldn't hold on to the steering wheel happened do fast couldn't do anything almost crashed into the shoulder of the road the electric steering system on a colorado is extremely dangerous never had anything like this happen with any other vechiles I've owned and had many different brands.
Corrective Action:
Making right hand turns intermittently the steering started locking until let off the throttle then it would release happened couple of times trying to get into a dealer to look at it. But the last time making right hand turn steering wheel made a hard right hand turn to the stop and was so hard couldn't hold on to the steering wheel happened do fast couldn't do anything almost crashed into the shoulder of the road the electric steering system on a colorado is extremely dangerous never had anything like this happen with any other vechiles I've owned and had many different brands.
Additional Notes:
Making right hand turns intermittently the steering started locking until let off the throttle then it would release happened couple of times trying to get into a dealer to look at it. But the last time making right hand turn steering wheel made a hard right hand turn to the stop and was so hard couldn't hold on to the steering wheel happened do fast couldn't do anything almost crashed into the shoulder of the road the electric steering system on a colorado is extremely dangerous never had anything like this happen with any other vechiles I've owned and had many different brands.
Mfg Campaign: 11459466
Recall Date: Apr 3, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down partially, in addition to carrying a home carbon monoxide detector in the vehicle to assist in saving our lives and others on the road and to help document the problem.
Corrective Action:
1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down partially, in addition to carrying a home carbon monoxide detector in the vehicle to assist in saving our lives and others on the road and to help document the problem.
Additional Notes:
1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down partially, in addition to carrying a home carbon monoxide detector in the vehicle to assist in saving our lives and others on the road and to help document the problem.
Mfg Campaign: 11428855
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down partially, in addition to carrying a home carbon monoxide detector in the vehicle to assist in saving our lives and others on the road and to help document the problem.
Corrective Action:
1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down partially, in addition to carrying a home carbon monoxide detector in the vehicle to assist in saving our lives and others on the road and to help document the problem.
Additional Notes:
1)The exhaust system has leaked into the vehicles interior on at least two occasions May 7 2021 and July 24 2021. Arrangements can be made for vehicle inspection. We will be happy to help by any means we can. 2) There were both large amounts of exhaust fumes to the extent that I had to turn off the truck and exit the vehicle iimmediately. I might have died. Fortunately I was already parked so I did not need exit the roadway. It had been a long hot day in the mid to upper 90s I was about to take a brief nap in the vehicle and could have potentially died if I had fallen asleep as I was waiting in the parking lot on my partner to Complete a couple purchases and was anticipating about a 30 to 45 minute wait. The other time happen on May 7 2021 while my partner was driving on the highway by them self. The exhaust fumes were bad enough that all windows had to be rolled down and needed to exit hhhighway for the enext exit to park and exit the vehicle as soon as possible. Partner notes that they saw exhaust smoke/fumes coming iin from the vents with the air conditioner running . 3) The dealer has not been able to reproduce the problem. Vehicle has not been to a independent repair facility for the issue 4) No other inspections have been performed outside of dealership staff. 5) No warning lamps or messeges came on. The amount of exhaust fumes coming into the vechle was not a gradual ooccurrence but a sudden large amount of fumes. We will most likely be driving with the windows down partially, in addition to carrying a home carbon monoxide detector in the vehicle to assist in saving our lives and others on the road and to help document the problem.
Mfg Campaign: 11428855
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission on my 2020 Chevrolet Colorado often jerks when shifting and down shifting. This is especially true in colder temperatures where there is a significant hesitation and jerk when shifting from 1st gear to second gear. This is an automatic transmission. GM is aware of this issue and problem but are not resolving this problem as they indicated it should be acceptable. I have contacted both the dealer and GM. There have been no accidents related to this issue.
Corrective Action:
The transmission on my 2020 Chevrolet Colorado often jerks when shifting and down shifting. This is especially true in colder temperatures where there is a significant hesitation and jerk when shifting from 1st gear to second gear. This is an automatic transmission. GM is aware of this issue and problem but are not resolving this problem as they indicated it should be acceptable. I have contacted both the dealer and GM. There have been no accidents related to this issue.
Additional Notes:
The transmission on my 2020 Chevrolet Colorado often jerks when shifting and down shifting. This is especially true in colder temperatures where there is a significant hesitation and jerk when shifting from 1st gear to second gear. This is an automatic transmission. GM is aware of this issue and problem but are not resolving this problem as they indicated it should be acceptable. I have contacted both the dealer and GM. There have been no accidents related to this issue.
Mfg Campaign: 11428878
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?
Corrective Action:
It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?
Additional Notes:
It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?
Mfg Campaign: 11427925
Recall Date: Aug 5, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?
Corrective Action:
It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?
Additional Notes:
It's occurred twice and I recorded it the second time. The infotainment display goes to a green multicolored pixelated screen and doesn't allow me to see what is behind me. If I can't see like I'm supposed to with the reverse camera technology, would this not be a safety concern if a child, or handicapped person -blind, deaf, or both- got behind me somehow?
Mfg Campaign: 11427925
Recall Date: Aug 5, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury