Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
Consumer Complaints
65 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
If you review the Chevrolet Colorado for the last number of years, one will find that there is an issue with the key not removing when turning the vehicle off. I am experiencing this problem with a 2021 Chevrolet Colorado. In some of the previous years the issue was referenced to a issue where the shifter needed repaired or replaced. My point is that it has been an ongoing problems for years which the NHTSA should demand that GM fix it without cost to the consumer. In my case, as a result of not being able to get the key out, it caused the battery to drain. It could easily leave someone stranded.
Corrective Action:
If you review the Chevrolet Colorado for the last number of years, one will find that there is an issue with the key not removing when turning the vehicle off. I am experiencing this problem with a 2021 Chevrolet Colorado. In some of the previous years the issue was referenced to a issue where the shifter needed repaired or replaced. My point is that it has been an ongoing problems for years which the NHTSA should demand that GM fix it without cost to the consumer. In my case, as a result of not being able to get the key out, it caused the battery to drain. It could easily leave someone stranded.
Additional Notes:
If you review the Chevrolet Colorado for the last number of years, one will find that there is an issue with the key not removing when turning the vehicle off. I am experiencing this problem with a 2021 Chevrolet Colorado. In some of the previous years the issue was referenced to a issue where the shifter needed repaired or replaced. My point is that it has been an ongoing problems for years which the NHTSA should demand that GM fix it without cost to the consumer. In my case, as a result of not being able to get the key out, it caused the battery to drain. It could easily leave someone stranded.
Mfg Campaign: 11577915
Recall Date: Mar 17, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.
Mfg Campaign: 11577559
Recall Date: Mar 15, 2024
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.
Mfg Campaign: 11577559
Recall Date: Mar 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine is needing replaced. I was driving down [XXX] and the engine, electric control system, and stability lights all went off. The engine started shaking. The Chevrolet dealership says it's $6,500 before tax to diagnose or I can replace it for $10k before tax. I believe they know what the issue is, but not telling. The engine should not fail so.soon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine is needing replaced. I was driving down [XXX] and the engine, electric control system, and stability lights all went off. The engine started shaking. The Chevrolet dealership says it's $6,500 before tax to diagnose or I can replace it for $10k before tax. I believe they know what the issue is, but not telling. The engine should not fail so.soon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine is needing replaced. I was driving down [XXX] and the engine, electric control system, and stability lights all went off. The engine started shaking. The Chevrolet dealership says it's $6,500 before tax to diagnose or I can replace it for $10k before tax. I believe they know what the issue is, but not telling. The engine should not fail so.soon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575157
Recall Date: Mar 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Very heavy rain, hit standing water on roadway lost control in to the ditch. Truck totaled, air bags did not deploy.
Corrective Action:
Very heavy rain, hit standing water on roadway lost control in to the ditch. Truck totaled, air bags did not deploy.
Additional Notes:
Very heavy rain, hit standing water on roadway lost control in to the ditch. Truck totaled, air bags did not deploy.
Mfg Campaign: 11570681
Recall Date: Feb 7, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle pulls to the left and noise in front end. Excessive play in left upper ball joint and control arm. Reported to Chevrolet dealership, parts replaced under factory warranty Told dealership I was going to report to NHSTA Do not know what became of the parts
Corrective Action:
Vehicle pulls to the left and noise in front end. Excessive play in left upper ball joint and control arm. Reported to Chevrolet dealership, parts replaced under factory warranty Told dealership I was going to report to NHSTA Do not know what became of the parts
Additional Notes:
Vehicle pulls to the left and noise in front end. Excessive play in left upper ball joint and control arm. Reported to Chevrolet dealership, parts replaced under factory warranty Told dealership I was going to report to NHSTA Do not know what became of the parts
Mfg Campaign: 11569647
Recall Date: Feb 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?
Corrective Action:
The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?
Additional Notes:
The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?
Mfg Campaign: 11557292
Recall Date: Nov 28, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?
Corrective Action:
The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?
Additional Notes:
The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?
Mfg Campaign: 11557292
Recall Date: Nov 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The truck has only 40K miles on it. I was checking under the hood when without notice the heed dropped hitting me in the head and pinning my hand under the hood thus trapping me there. A rescuer released the hood release lever so I could escape. I had a lump on my head and my hand was /wrist was bruised. I am on blood thinners so I consider myself lucky. The stanchions that hold the hood open suddenly failed and will not hold the hood open.
Corrective Action:
The truck has only 40K miles on it. I was checking under the hood when without notice the heed dropped hitting me in the head and pinning my hand under the hood thus trapping me there. A rescuer released the hood release lever so I could escape. I had a lump on my head and my hand was /wrist was bruised. I am on blood thinners so I consider myself lucky. The stanchions that hold the hood open suddenly failed and will not hold the hood open.
Additional Notes:
The truck has only 40K miles on it. I was checking under the hood when without notice the heed dropped hitting me in the head and pinning my hand under the hood thus trapping me there. A rescuer released the hood release lever so I could escape. I had a lump on my head and my hand was /wrist was bruised. I am on blood thinners so I consider myself lucky. The stanchions that hold the hood open suddenly failed and will not hold the hood open.
Mfg Campaign: 11554567
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.
Corrective Action:
I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.
Additional Notes:
I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.
Mfg Campaign: 11549877
Recall Date: Oct 13, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.
Corrective Action:
I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.
Additional Notes:
I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.
Mfg Campaign: 11549877
Recall Date: Oct 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Just prior to 8/1/22, check engine light came on. They found P0014 set, lack of power, rough idle. They found oil pushed through bank 1 cam solenoid actuator and had to replace on 8/1/22. Check engine light came on again in mid August 2023. Found P0024 code and had had to replace the cam actuator again. This time GM has part on backorder, like they are fixing systemic issue with part. They could only replace by getting from another dealer. Still charged me for part even though it was just replaced 12months ago. Would like to know if this is a systemic issue with GM.
Corrective Action:
Just prior to 8/1/22, check engine light came on. They found P0014 set, lack of power, rough idle. They found oil pushed through bank 1 cam solenoid actuator and had to replace on 8/1/22. Check engine light came on again in mid August 2023. Found P0024 code and had had to replace the cam actuator again. This time GM has part on backorder, like they are fixing systemic issue with part. They could only replace by getting from another dealer. Still charged me for part even though it was just replaced 12months ago. Would like to know if this is a systemic issue with GM.
Additional Notes:
Just prior to 8/1/22, check engine light came on. They found P0014 set, lack of power, rough idle. They found oil pushed through bank 1 cam solenoid actuator and had to replace on 8/1/22. Check engine light came on again in mid August 2023. Found P0024 code and had had to replace the cam actuator again. This time GM has part on backorder, like they are fixing systemic issue with part. They could only replace by getting from another dealer. Still charged me for part even though it was just replaced 12months ago. Would like to know if this is a systemic issue with GM.
Mfg Campaign: 11540794
Recall Date: Aug 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Corrective Action:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Additional Notes:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Mfg Campaign: 11534435
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Corrective Action:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Additional Notes:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Mfg Campaign: 11534435
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Corrective Action:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Additional Notes:
There are crackling sounds coming from the wheel when going over humps. no power while driving or changing lanes it's worst when the ac is on, was burning gas like crazy, and shakes at 65 mph., the gas while escalating makes a clicking noise like 2 iron knocking together, and the dashboard including the radio, and telephone screens goes blank/black. from time to time from day one, the truck drop dead/blank in August 2021, AC comes on while not on time to time. the tire sensors read wrong, the door is making clicking noise, outside air is coming into the cabin, and exhaust fumes. It's very damp by my feet and under the steering under the driver's feet it's rusty, the safety alarms are on from time to time. From time to time the belt will squeeze while driving. Yes, the truck has been at the dealership lots of times, every time they claim they can't find the leaks or the problem! and refuse to set up any warranty repairs.
Mfg Campaign: 11534435
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering failed. Indicator on instrument cluster said to repair power steering. Steering wheel is locked. Truck has 49,000 miles. Never been driven off road.
Corrective Action:
Power steering failed. Indicator on instrument cluster said to repair power steering. Steering wheel is locked. Truck has 49,000 miles. Never been driven off road.
Additional Notes:
Power steering failed. Indicator on instrument cluster said to repair power steering. Steering wheel is locked. Truck has 49,000 miles. Never been driven off road.
Mfg Campaign: 11530761
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.
Corrective Action:
When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.
Additional Notes:
When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.
Mfg Campaign: 11518967
Recall Date: Apr 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.
Corrective Action:
When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.
Additional Notes:
When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.
Mfg Campaign: 11518967
Recall Date: Apr 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Corrective Action:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Additional Notes:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Mfg Campaign: 11517312
Recall Date: Apr 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Corrective Action:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Additional Notes:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Mfg Campaign: 11517312
Recall Date: Apr 16, 2023
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