Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
Consumer Complaints
65 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Corrective Action:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Additional Notes:
I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.
Mfg Campaign: 11517312
Recall Date: Apr 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Gear shifter won't recognize the truck is in park. When attempting to turn off vehicle accessories stay on and key will not come out. Dealer replaced my shifter today and the third time parking after being fixed, the issue remains.
Corrective Action:
Gear shifter won't recognize the truck is in park. When attempting to turn off vehicle accessories stay on and key will not come out. Dealer replaced my shifter today and the third time parking after being fixed, the issue remains.
Additional Notes:
Gear shifter won't recognize the truck is in park. When attempting to turn off vehicle accessories stay on and key will not come out. Dealer replaced my shifter today and the third time parking after being fixed, the issue remains.
Mfg Campaign: 11514276
Recall Date: Mar 28, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.
Corrective Action:
2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.
Additional Notes:
2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.
Mfg Campaign: 11504585
Recall Date: Jan 31, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.
Corrective Action:
2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.
Additional Notes:
2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.
Mfg Campaign: 11504585
Recall Date: Jan 31, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2021 Chevrolet Colorado. The contact stated that the instrument panel went blank while driving. Additionally, the navigation system was inoperable for approximately 15 minutes. The contact turned the system to the off position, but the system failed to regain function. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 15,000.
Corrective Action:
The contact owns a 2021 Chevrolet Colorado. The contact stated that the instrument panel went blank while driving. Additionally, the navigation system was inoperable for approximately 15 minutes. The contact turned the system to the off position, but the system failed to regain function. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 15,000.
Additional Notes:
The contact owns a 2021 Chevrolet Colorado. The contact stated that the instrument panel went blank while driving. Additionally, the navigation system was inoperable for approximately 15 minutes. The contact turned the system to the off position, but the system failed to regain function. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 15,000.
Mfg Campaign: 11504603
Recall Date: Jan 31, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield Wipers In-Op. Driving In Heavy Traffic At Highway Speed. Down Poor Started And Windshield Wipers Failed To Operate Nearly Causing Accident.
Corrective Action:
Windshield Wipers In-Op. Driving In Heavy Traffic At Highway Speed. Down Poor Started And Windshield Wipers Failed To Operate Nearly Causing Accident.
Additional Notes:
Windshield Wipers In-Op. Driving In Heavy Traffic At Highway Speed. Down Poor Started And Windshield Wipers Failed To Operate Nearly Causing Accident.
Mfg Campaign: 11501605
Recall Date: Jan 13, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I'm reporting a safety issue with the head lights on this vehicle, 2021 Chevrolet Colorado LT. The low beam head lights are woefully insufficient for night driving. The light emitted is non-existent with any light from oncoming vehicles. This is well known buy other owners of this model truck, and immediately noticeable to anyone who has driven my own vehicle. I have tried 2 different types of bulbs to improve the situation with no improvement. There are upgraded lights available as an option if you order the vehicle that way, but most models on the lot do not have this option. The cost to have the vehicle retro-fitted with the optional headlights is well over $1000. in parts and labor. I have owned older vehicle with the same style /strength blubs with no issue, but this vehicle is dangerous to drive at night with the standard headlights, especially in inclement weather.
Corrective Action:
I'm reporting a safety issue with the head lights on this vehicle, 2021 Chevrolet Colorado LT. The low beam head lights are woefully insufficient for night driving. The light emitted is non-existent with any light from oncoming vehicles. This is well known buy other owners of this model truck, and immediately noticeable to anyone who has driven my own vehicle. I have tried 2 different types of bulbs to improve the situation with no improvement. There are upgraded lights available as an option if you order the vehicle that way, but most models on the lot do not have this option. The cost to have the vehicle retro-fitted with the optional headlights is well over $1000. in parts and labor. I have owned older vehicle with the same style /strength blubs with no issue, but this vehicle is dangerous to drive at night with the standard headlights, especially in inclement weather.
Additional Notes:
I'm reporting a safety issue with the head lights on this vehicle, 2021 Chevrolet Colorado LT. The low beam head lights are woefully insufficient for night driving. The light emitted is non-existent with any light from oncoming vehicles. This is well known buy other owners of this model truck, and immediately noticeable to anyone who has driven my own vehicle. I have tried 2 different types of bulbs to improve the situation with no improvement. There are upgraded lights available as an option if you order the vehicle that way, but most models on the lot do not have this option. The cost to have the vehicle retro-fitted with the optional headlights is well over $1000. in parts and labor. I have owned older vehicle with the same style /strength blubs with no issue, but this vehicle is dangerous to drive at night with the standard headlights, especially in inclement weather.
Mfg Campaign: 11492888
Recall Date: Nov 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have taken my vehicle into the shop twice for an issue with the transmission. The first time they did a software update on the vehicle. They said that that would fix the issue. The vehicle was working fine for a week I took the vehicle back to the shop because it was making a clunking noise again when I put it in reverse. I recorded the incident of the clunking noise and I provided it to the service manager. They kept the vehicle for two days and stated that they were unable to replicate the issue. Even though I sent them a video they tried to tell me that it is normal for the vehicle to make a clunking noise when put in reverse. Upon further investigation online and speaking with people that know how to work on cars they stated to me that that is not normal. I have determined that multiple other Colorado’s have had this issue based on what I found online at this point in time Chevy need to do something about this or refund my money.
Corrective Action:
I have taken my vehicle into the shop twice for an issue with the transmission. The first time they did a software update on the vehicle. They said that that would fix the issue. The vehicle was working fine for a week I took the vehicle back to the shop because it was making a clunking noise again when I put it in reverse. I recorded the incident of the clunking noise and I provided it to the service manager. They kept the vehicle for two days and stated that they were unable to replicate the issue. Even though I sent them a video they tried to tell me that it is normal for the vehicle to make a clunking noise when put in reverse. Upon further investigation online and speaking with people that know how to work on cars they stated to me that that is not normal. I have determined that multiple other Colorado’s have had this issue based on what I found online at this point in time Chevy need to do something about this or refund my money.
Additional Notes:
I have taken my vehicle into the shop twice for an issue with the transmission. The first time they did a software update on the vehicle. They said that that would fix the issue. The vehicle was working fine for a week I took the vehicle back to the shop because it was making a clunking noise again when I put it in reverse. I recorded the incident of the clunking noise and I provided it to the service manager. They kept the vehicle for two days and stated that they were unable to replicate the issue. Even though I sent them a video they tried to tell me that it is normal for the vehicle to make a clunking noise when put in reverse. Upon further investigation online and speaking with people that know how to work on cars they stated to me that that is not normal. I have determined that multiple other Colorado’s have had this issue based on what I found online at this point in time Chevy need to do something about this or refund my money.
Mfg Campaign: 11484356
Recall Date: Sep 14, 2022
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
I have had multiple instances where the "infotainment" center as well as electronic components on my dash have shut down completely while driving. The truck stays running while it does this. The electronics then take a few minutes to "reboot" and then return to normal. I have had my truck to the dealership twice for this issue and I was told they did not find a problem and could not replicate it. I also contacted Chevrolet and they simply recommended I take it to a dealership to be evaluated.
Corrective Action:
I have had multiple instances where the "infotainment" center as well as electronic components on my dash have shut down completely while driving. The truck stays running while it does this. The electronics then take a few minutes to "reboot" and then return to normal. I have had my truck to the dealership twice for this issue and I was told they did not find a problem and could not replicate it. I also contacted Chevrolet and they simply recommended I take it to a dealership to be evaluated.
Additional Notes:
I have had multiple instances where the "infotainment" center as well as electronic components on my dash have shut down completely while driving. The truck stays running while it does this. The electronics then take a few minutes to "reboot" and then return to normal. I have had my truck to the dealership twice for this issue and I was told they did not find a problem and could not replicate it. I also contacted Chevrolet and they simply recommended I take it to a dealership to be evaluated.
Mfg Campaign: 11478503
Recall Date: Aug 9, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact's son owned a 2021 Chevrolet Colorado. The contact stated that while her son was driving on a county road at an undisclosed speed, the vehicle inadvertently crashed into a tree 4-6 feet away from the road, and caught fire. No further information was available on the occurrence of the crash. The contact stated that the air bags may have failed to deploy. The fire was extinguished with the assistance of the fire department. The contact's son may have been pronounced dead at the scene. The contact's son was transported out of the vehicle with the assistance of emergency units and was airdropped to the hospital, where it was diagnosed that he sustained brain hemorrhage and third-degree burn on 65% of his body. The contact was unsure whether a fire department report was filed. A police report was filed. The vehicle was towed to an auto body shop where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 5,000.
Corrective Action:
The contact's son owned a 2021 Chevrolet Colorado. The contact stated that while her son was driving on a county road at an undisclosed speed, the vehicle inadvertently crashed into a tree 4-6 feet away from the road, and caught fire. No further information was available on the occurrence of the crash. The contact stated that the air bags may have failed to deploy. The fire was extinguished with the assistance of the fire department. The contact's son may have been pronounced dead at the scene. The contact's son was transported out of the vehicle with the assistance of emergency units and was airdropped to the hospital, where it was diagnosed that he sustained brain hemorrhage and third-degree burn on 65% of his body. The contact was unsure whether a fire department report was filed. A police report was filed. The vehicle was towed to an auto body shop where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 5,000.
Additional Notes:
The contact's son owned a 2021 Chevrolet Colorado. The contact stated that while her son was driving on a county road at an undisclosed speed, the vehicle inadvertently crashed into a tree 4-6 feet away from the road, and caught fire. No further information was available on the occurrence of the crash. The contact stated that the air bags may have failed to deploy. The fire was extinguished with the assistance of the fire department. The contact's son may have been pronounced dead at the scene. The contact's son was transported out of the vehicle with the assistance of emergency units and was airdropped to the hospital, where it was diagnosed that he sustained brain hemorrhage and third-degree burn on 65% of his body. The contact was unsure whether a fire department report was filed. A police report was filed. The vehicle was towed to an auto body shop where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 5,000.
Mfg Campaign: 11445486
Recall Date: Dec 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.
Corrective Action:
My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.
Additional Notes:
My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.
Mfg Campaign: 11439172
Recall Date: Nov 3, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.
Corrective Action:
My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.
Additional Notes:
My radio volume goes nuts and the controls go unresponsive, The unit brings the volume up to max I can not hear emergency crews if they are using the siren. This also creates a safety issues as now I am taking my eyes off the road to try and stop the problem. The infotainment system is failing yes the truck is available for inspection. I have taken video of the problem and sent it to the dealer. The vehicle has not been inspected by police or insurance rep, as far as manufacturer as this truck has been back to the dealer more then 4 times I fell that would be the manufacture as they are certified by GM. GM knows that there is an issue with the infotainment system, not sure why they have not done a recall on this unit. No warnings are given before this happens. This problem first showed up when the truck had about 3,000 miles on it I bought the truck brand new.
Mfg Campaign: 11439172
Recall Date: Nov 3, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is to inform you of a safety-related vehicle service which may appear as a safety-related defect. Not only does it have the potential to affect each (1) vehicle which is serviced at such a facility but it also has the potential to affect (2) multiple vehicles across the federal interstate highway system as well as (3) properties and (4) human life. Every vehicle traveling on a roadway, bridge, overpass, through a tunnel, through mountain passes, construction zones, etc may be at increased risk in encountering any vehicle serviced at such a facility if such improper service is not discovered and corrected prior to catastrophic failure.
Corrective Action:
This is to inform you of a safety-related vehicle service which may appear as a safety-related defect. Not only does it have the potential to affect each (1) vehicle which is serviced at such a facility but it also has the potential to affect (2) multiple vehicles across the federal interstate highway system as well as (3) properties and (4) human life. Every vehicle traveling on a roadway, bridge, overpass, through a tunnel, through mountain passes, construction zones, etc may be at increased risk in encountering any vehicle serviced at such a facility if such improper service is not discovered and corrected prior to catastrophic failure.
Additional Notes:
This is to inform you of a safety-related vehicle service which may appear as a safety-related defect. Not only does it have the potential to affect each (1) vehicle which is serviced at such a facility but it also has the potential to affect (2) multiple vehicles across the federal interstate highway system as well as (3) properties and (4) human life. Every vehicle traveling on a roadway, bridge, overpass, through a tunnel, through mountain passes, construction zones, etc may be at increased risk in encountering any vehicle serviced at such a facility if such improper service is not discovered and corrected prior to catastrophic failure.
Mfg Campaign: 11432474
Recall Date: Sep 10, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased a brand new Colorado earlier this year. The vehicle currently has about 9,000 miles on the odometer. On two recent occasions within 1 1/2 weeks of each other while driving at highway speeds, there was a clunk noise and the transmission acted as if it had been shifted into neutral. The truck would not accelerate, and the RPMs were very high as I was pushing the accelerator and the vehicle was not responding but the engine was revving. This was an extremely scary and unsafe situation as cars were behind me and I narrowly avoided being hit as I tried to get over to the side of the road without any ability to accelerate. The first time it happened, after placing the vehicle in park and waiting a few minutes, I was able to get it back into gear and I drove straight to the dealer. The dealer "was unable to replicate the problem" and told me it was probably just a one-time "glitch." Approximately 1 1/2 weeks later, it happened again. I took it back to the dealer. The dealer stated that the computer showed error codes P0700 and P2817, both of which are faulty transmission codes. The dealer stated that the technician cleared the codes, drove the vehicle, and was once again "unable to replicate the problem." The dealer stated that it was going to request assistance from Chevy's engineers because it could not figure out what was wrong with the vehicle. I don't believe the vehicle is safe to drive at this point, as I narrowly avoided being in an accident on two occasions within 1 1/2 weeks of each other due to the failure of the vehicle's transmission to work appropriately.
Corrective Action:
I purchased a brand new Colorado earlier this year. The vehicle currently has about 9,000 miles on the odometer. On two recent occasions within 1 1/2 weeks of each other while driving at highway speeds, there was a clunk noise and the transmission acted as if it had been shifted into neutral. The truck would not accelerate, and the RPMs were very high as I was pushing the accelerator and the vehicle was not responding but the engine was revving. This was an extremely scary and unsafe situation as cars were behind me and I narrowly avoided being hit as I tried to get over to the side of the road without any ability to accelerate. The first time it happened, after placing the vehicle in park and waiting a few minutes, I was able to get it back into gear and I drove straight to the dealer. The dealer "was unable to replicate the problem" and told me it was probably just a one-time "glitch." Approximately 1 1/2 weeks later, it happened again. I took it back to the dealer. The dealer stated that the computer showed error codes P0700 and P2817, both of which are faulty transmission codes. The dealer stated that the technician cleared the codes, drove the vehicle, and was once again "unable to replicate the problem." The dealer stated that it was going to request assistance from Chevy's engineers because it could not figure out what was wrong with the vehicle. I don't believe the vehicle is safe to drive at this point, as I narrowly avoided being in an accident on two occasions within 1 1/2 weeks of each other due to the failure of the vehicle's transmission to work appropriately.
Additional Notes:
I purchased a brand new Colorado earlier this year. The vehicle currently has about 9,000 miles on the odometer. On two recent occasions within 1 1/2 weeks of each other while driving at highway speeds, there was a clunk noise and the transmission acted as if it had been shifted into neutral. The truck would not accelerate, and the RPMs were very high as I was pushing the accelerator and the vehicle was not responding but the engine was revving. This was an extremely scary and unsafe situation as cars were behind me and I narrowly avoided being hit as I tried to get over to the side of the road without any ability to accelerate. The first time it happened, after placing the vehicle in park and waiting a few minutes, I was able to get it back into gear and I drove straight to the dealer. The dealer "was unable to replicate the problem" and told me it was probably just a one-time "glitch." Approximately 1 1/2 weeks later, it happened again. I took it back to the dealer. The dealer stated that the computer showed error codes P0700 and P2817, both of which are faulty transmission codes. The dealer stated that the technician cleared the codes, drove the vehicle, and was once again "unable to replicate the problem." The dealer stated that it was going to request assistance from Chevy's engineers because it could not figure out what was wrong with the vehicle. I don't believe the vehicle is safe to drive at this point, as I narrowly avoided being in an accident on two occasions within 1 1/2 weeks of each other due to the failure of the vehicle's transmission to work appropriately.
Mfg Campaign: 11428819
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2021 Chevrolet Colorado. The contact stated while towing a 2020 Forest River ePro 20BHS, the service DEF system malfunctioned, not allowing the contact to view the temperature and the towing controller. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the DEF system needing to be regenerated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2021 Chevrolet Colorado. The contact stated while towing a 2020 Forest River ePro 20BHS, the service DEF system malfunctioned, not allowing the contact to view the temperature and the towing controller. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the DEF system needing to be regenerated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2021 Chevrolet Colorado. The contact stated while towing a 2020 Forest River ePro 20BHS, the service DEF system malfunctioned, not allowing the contact to view the temperature and the towing controller. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the DEF system needing to be regenerated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.
Mfg Campaign: 11422982
Recall Date: Jun 30, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Colorado. The contact stated while towing a 2020 Forest River ePro 20BHS, the service DEF system malfunctioned, not allowing the contact to view the temperature and the towing controller. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the DEF system needing to be regenerated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2021 Chevrolet Colorado. The contact stated while towing a 2020 Forest River ePro 20BHS, the service DEF system malfunctioned, not allowing the contact to view the temperature and the towing controller. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the DEF system needing to be regenerated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2021 Chevrolet Colorado. The contact stated while towing a 2020 Forest River ePro 20BHS, the service DEF system malfunctioned, not allowing the contact to view the temperature and the towing controller. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the DEF system needing to be regenerated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 29,000.
Mfg Campaign: 11422982
Recall Date: Jun 30, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT'S FATHER WHO OWNED A 2021 CHEVROLET COLORADO. THE CONTACT STATED WHILE THE CLIENT'S FATHER WAS ATTEMPTING TO TURN AROUND ON A NARROW ROAD, THE VEHICLE FELL OFF A CLIFF AND CRASHED INTO A CREEK BED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER PASSED AWAY DUE TO A BROKEN NECK AND FRACTURED SPINE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 950.
Corrective Action:
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT'S FATHER WHO OWNED A 2021 CHEVROLET COLORADO. THE CONTACT STATED WHILE THE CLIENT'S FATHER WAS ATTEMPTING TO TURN AROUND ON A NARROW ROAD, THE VEHICLE FELL OFF A CLIFF AND CRASHED INTO A CREEK BED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER PASSED AWAY DUE TO A BROKEN NECK AND FRACTURED SPINE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 950.
Additional Notes:
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT'S FATHER WHO OWNED A 2021 CHEVROLET COLORADO. THE CONTACT STATED WHILE THE CLIENT'S FATHER WAS ATTEMPTING TO TURN AROUND ON A NARROW ROAD, THE VEHICLE FELL OFF A CLIFF AND CRASHED INTO A CREEK BED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER PASSED AWAY DUE TO A BROKEN NECK AND FRACTURED SPINE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 950.
Mfg Campaign: 11414238
Recall Date: Apr 28, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Corrective Action:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Additional Notes:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Mfg Campaign: 11413847
Recall Date: Apr 25, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Corrective Action:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Additional Notes:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Mfg Campaign: 11413847
Recall Date: Apr 25, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Corrective Action:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Additional Notes:
WE PURCHASED A NEW TRUCK AND WERE SHOCKED TO SEE THE LACK OF BASIC SAFETY FEATURES. WE ARE HAVING A HARD TIME GETTING IN IT BECAUSE OF A LACK OF STEP BAR AND GRAB HANDLE ON THE DRIVER SIDE. THE EMERGENCY BRAKE PEDAL IS IN THE WRONG SPOT AND TRIPS US. THE CRUISE LIGHT CANNOT BE SEEN WHILE DRIVING. THERE IS A LACK OF SHIELDING IN THE WHEEL WELLS EXPOSING THE ENGINE AND EXHAUST. IT IS FULLY EXPOSED ALL ALONG THE BOTTOM (NO SHIELDS AS NORMAL). THE FUEL SYSTEM DOESN'T LOCK AND IS VULNERABLE TO TAMPERING. THE INTERIOR MATERIALS ARE ALL EXTREMELY CHEAP AND THE A/C IS VERY WEAK. THE TRANSMISSION SHIFTS WEIRDLY AT TIMES WHICH IS SCARY. YOU CANNOT ADJUST THE MIRRORS BECAUSE THEY ARE MANUAL AND UNSAFE WHILE DRIVING. WE ARE SHOCKED AT 26K GETS US A NEW VEHICLE THAT HAS SO MANY OMISSIONS ON IT - IT SHOULD NOT BE PERMITTED WHEN SO MANY STANDARD SAFETY EXPECTATIONS ARE UNMET.
Mfg Campaign: 11413847
Recall Date: Apr 25, 2021
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