Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2024 Chevrolet Colorado and 2023 GMC Canyon vehicles. The left or right front seat may have a seat belt buckle attachment bolt that was not tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242453720
Recall Date: Sep 19, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front wheel hub bolts may have been over-tightened and damaged during installation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232431480
Recall Date: Mar 28, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A232424660
Recall Date: Feb 22, 2024
Consumer Complaints
145 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I live in a hands free phone state while driving. My vehicle constantly looses contact between my phone and the vehicle.
Corrective Action:
I live in a hands free phone state while driving. My vehicle constantly looses contact between my phone and the vehicle.
Additional Notes:
I live in a hands free phone state while driving. My vehicle constantly looses contact between my phone and the vehicle.
Mfg Campaign: 11569601
Recall Date: Feb 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The pre collision safety feature is very glitchy. The warning comes on all the time, and no I’m not falling to close. But what scared me was I was driving home from work sunny conditions mild traffic. Typical city road 35mph. First the warning went off then right after it slammed on the brakes. The closest car in front of me was about 6 car length when it hit the breakers. I know the Pearson behind me was not happy with me. Luckily there was no accident. I seen on Facebook that this is not an insulated problem. I hope more people make a report because this is definitely a safety issue.
Corrective Action:
The pre collision safety feature is very glitchy. The warning comes on all the time, and no I’m not falling to close. But what scared me was I was driving home from work sunny conditions mild traffic. Typical city road 35mph. First the warning went off then right after it slammed on the brakes. The closest car in front of me was about 6 car length when it hit the breakers. I know the Pearson behind me was not happy with me. Luckily there was no accident. I seen on Facebook that this is not an insulated problem. I hope more people make a report because this is definitely a safety issue.
Additional Notes:
The pre collision safety feature is very glitchy. The warning comes on all the time, and no I’m not falling to close. But what scared me was I was driving home from work sunny conditions mild traffic. Typical city road 35mph. First the warning went off then right after it slammed on the brakes. The closest car in front of me was about 6 car length when it hit the breakers. I know the Pearson behind me was not happy with me. Luckily there was no accident. I seen on Facebook that this is not an insulated problem. I hope more people make a report because this is definitely a safety issue.
Mfg Campaign: 11568209
Recall Date: Jan 27, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The pre collision safety feature is very glitchy. The warning comes on all the time, and no I’m not falling to close. But what scared me was I was driving home from work sunny conditions mild traffic. Typical city road 35mph. First the warning went off then right after it slammed on the brakes. The closest car in front of me was about 6 car length when it hit the breakers. I know the Pearson behind me was not happy with me. Luckily there was no accident. I seen on Facebook that this is not an insulated problem. I hope more people make a report because this is definitely a safety issue.
Corrective Action:
The pre collision safety feature is very glitchy. The warning comes on all the time, and no I’m not falling to close. But what scared me was I was driving home from work sunny conditions mild traffic. Typical city road 35mph. First the warning went off then right after it slammed on the brakes. The closest car in front of me was about 6 car length when it hit the breakers. I know the Pearson behind me was not happy with me. Luckily there was no accident. I seen on Facebook that this is not an insulated problem. I hope more people make a report because this is definitely a safety issue.
Additional Notes:
The pre collision safety feature is very glitchy. The warning comes on all the time, and no I’m not falling to close. But what scared me was I was driving home from work sunny conditions mild traffic. Typical city road 35mph. First the warning went off then right after it slammed on the brakes. The closest car in front of me was about 6 car length when it hit the breakers. I know the Pearson behind me was not happy with me. Luckily there was no accident. I seen on Facebook that this is not an insulated problem. I hope more people make a report because this is definitely a safety issue.
Mfg Campaign: 11568209
Recall Date: Jan 27, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
BSWS does not function correctly. It will light up warning in mirrors when ther is no vehicle approaching. Then many times both mirror warning lights will be on for a long time even an on empty road, such as a drive way. This condition is very dangerous for the driver as he gets a warning of a vhicle in his blind spot when none is there or no warning when one is there. Have taken back to dealer and no resolving of this very dangerous condition.
Corrective Action:
BSWS does not function correctly. It will light up warning in mirrors when ther is no vehicle approaching. Then many times both mirror warning lights will be on for a long time even an on empty road, such as a drive way. This condition is very dangerous for the driver as he gets a warning of a vhicle in his blind spot when none is there or no warning when one is there. Have taken back to dealer and no resolving of this very dangerous condition.
Additional Notes:
BSWS does not function correctly. It will light up warning in mirrors when ther is no vehicle approaching. Then many times both mirror warning lights will be on for a long time even an on empty road, such as a drive way. This condition is very dangerous for the driver as he gets a warning of a vhicle in his blind spot when none is there or no warning when one is there. Have taken back to dealer and no resolving of this very dangerous condition.
Mfg Campaign: 11563580
Recall Date: Jan 4, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Twice in the first 6000 miles this vehicle has suddenly activated the forward collision avoidance system with emergency breaking although no cars were around. Fortunately a vehicle wasn’t behind me otherwise there may have been a collision. I took the vehicle in for service with this complaint and the dealership simply said they could not reproduce the issue during a test drive. Obviously this wasn’t helpful.
Corrective Action:
Twice in the first 6000 miles this vehicle has suddenly activated the forward collision avoidance system with emergency breaking although no cars were around. Fortunately a vehicle wasn’t behind me otherwise there may have been a collision. I took the vehicle in for service with this complaint and the dealership simply said they could not reproduce the issue during a test drive. Obviously this wasn’t helpful.
Additional Notes:
Twice in the first 6000 miles this vehicle has suddenly activated the forward collision avoidance system with emergency breaking although no cars were around. Fortunately a vehicle wasn’t behind me otherwise there may have been a collision. I took the vehicle in for service with this complaint and the dealership simply said they could not reproduce the issue during a test drive. Obviously this wasn’t helpful.
Mfg Campaign: 11563194
Recall Date: Jan 2, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Corrective Action:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Additional Notes:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Mfg Campaign: 11562703
Recall Date: Dec 30, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Corrective Action:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Additional Notes:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Mfg Campaign: 11562703
Recall Date: Dec 30, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Corrective Action:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Additional Notes:
within 24 hours or purchasing this brand new truck (5 miles on it) sensor issues began and slowly escalated from a service door latch system error to auto braking engagement for absolutely no reason at 35-40 mph and side mirror warning sensors turning and staying on causing all windows not to move. There have been other issues as well however those are the most alarming as they directly effect the safety of the driver and passengers and the inappropriate auto braking engagement could cause injury or death to the trucks occupants as well as drivers around them. This problem is discussed widely on Chevy Colorado forums as many owners are experiencing with the 2023! The truck has been in the dealership with attempts to repair 4 times, the third attempt took a month and within 2 hours of pickup it started again. 4th attempt, 20 mins after pickup auto collision system was going off as usual. Now I have errors on the dash to service the driver assist system and the side warning mirror lights no longer work. Someone is going to get killed. There are forum conversations where people are driving on the highway going 80 and the brakes engaged for no reason. GM is well aware of all of the issues with my vehicle as I have been in communication as well as the dealership. The dealership told me another person bought a similar truck and had / has the same problem. GM refuses to purchase this truck back even though they know this is unsafe and want me to continue to try to have it fixed. I have a ton of documents to support this but when I click to upload nothing happens to allow files to be attached. I'm more than happy to share them, they include repair orders, conversation with the dealer and GM, screen shots of errors etc. One document includes a text message from the dealer stating there is a bunch (I know it to be 2 pages) of history of lost communication code errors that would have occurred at the manufacturer yet they released it for sale anyway
Mfg Campaign: 11562703
Recall Date: Dec 30, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving down a 35 mph road. No traffic ahead of me or behind me . vehicle suddenly slammed on the brakes as if it detected something in front of me. Was unable to give the vehicle gas until it was done braking to nearly 0 mph. Luckily no vehicles behind me or it could have caused an accident
Corrective Action:
Driving down a 35 mph road. No traffic ahead of me or behind me . vehicle suddenly slammed on the brakes as if it detected something in front of me. Was unable to give the vehicle gas until it was done braking to nearly 0 mph. Luckily no vehicles behind me or it could have caused an accident
Additional Notes:
Driving down a 35 mph road. No traffic ahead of me or behind me . vehicle suddenly slammed on the brakes as if it detected something in front of me. Was unable to give the vehicle gas until it was done braking to nearly 0 mph. Luckily no vehicles behind me or it could have caused an accident
Mfg Campaign: 11560463
Recall Date: Dec 16, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The contact owns a 2023 Chevrolet Colorado. The contact stated that the blind spot mirrors intermittently failed to operate as needed. The vehicle was taken to a dealer where the driver’s side door sensor was replaced; however, the failure persisted. The dealer performed several additional repairs to the vehicle however, the failure was not corrected. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2023 Chevrolet Colorado. The contact stated that the blind spot mirrors intermittently failed to operate as needed. The vehicle was taken to a dealer where the driver’s side door sensor was replaced; however, the failure persisted. The dealer performed several additional repairs to the vehicle however, the failure was not corrected. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2023 Chevrolet Colorado. The contact stated that the blind spot mirrors intermittently failed to operate as needed. The vehicle was taken to a dealer where the driver’s side door sensor was replaced; however, the failure persisted. The dealer performed several additional repairs to the vehicle however, the failure was not corrected. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
Mfg Campaign: 11560328
Recall Date: Dec 15, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 45 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system was activated erroneously, and the vehicle decelerated to 10 MPH before the feature was released. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 5,500.
Corrective Action:
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 45 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system was activated erroneously, and the vehicle decelerated to 10 MPH before the feature was released. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 5,500.
Additional Notes:
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 45 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system was activated erroneously, and the vehicle decelerated to 10 MPH before the feature was released. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 5,500.
Mfg Campaign: 11559945
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.
Corrective Action:
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.
Additional Notes:
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.
Mfg Campaign: 11559287
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.
Corrective Action:
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.
Additional Notes:
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.
Mfg Campaign: 11559287
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Bought car on 10/28/23 and as I was leaving the dealership, I applied the brake and the pedal went to the floor. An error code came up "Brake System Failure". The truck was immediately brought back to the service department. 10/31/23- Capital Chevrolet service department checked the error and deemed the vehicle was safe to drive. 11/8/23-I was turning right on a main road and moved into the far left lane to turn left at a red light. When I applied the brakes, the pedal went to the floor and the truck would not stop. I drove over the median on to the opposite driving lane to avoid rear ending another car. On coming traffic was still at the red light, so there was no collision. November 27th-the service center said that the truck was ok to go and I requested all documentation for the incident which I will attach. The service department was not able to duplicate the error and gave me back the truck.
Corrective Action:
Bought car on 10/28/23 and as I was leaving the dealership, I applied the brake and the pedal went to the floor. An error code came up "Brake System Failure". The truck was immediately brought back to the service department. 10/31/23- Capital Chevrolet service department checked the error and deemed the vehicle was safe to drive. 11/8/23-I was turning right on a main road and moved into the far left lane to turn left at a red light. When I applied the brakes, the pedal went to the floor and the truck would not stop. I drove over the median on to the opposite driving lane to avoid rear ending another car. On coming traffic was still at the red light, so there was no collision. November 27th-the service center said that the truck was ok to go and I requested all documentation for the incident which I will attach. The service department was not able to duplicate the error and gave me back the truck.
Additional Notes:
Bought car on 10/28/23 and as I was leaving the dealership, I applied the brake and the pedal went to the floor. An error code came up "Brake System Failure". The truck was immediately brought back to the service department. 10/31/23- Capital Chevrolet service department checked the error and deemed the vehicle was safe to drive. 11/8/23-I was turning right on a main road and moved into the far left lane to turn left at a red light. When I applied the brakes, the pedal went to the floor and the truck would not stop. I drove over the median on to the opposite driving lane to avoid rear ending another car. On coming traffic was still at the red light, so there was no collision. November 27th-the service center said that the truck was ok to go and I requested all documentation for the incident which I will attach. The service department was not able to duplicate the error and gave me back the truck.
Mfg Campaign: 11557194
Recall Date: Nov 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While the vehicle is in motion, And listening to XM radio, every commercial that comes on generates a banner flag across the speedometer screen. This is very distracting. It tends to draw the drivers’ eye from the road to the screen. Only problems with the vehicles operation should warrant such an action. This is an unnessasary action being that the radio screen displays the same information 10” away, out of the direct eye line of the driver, not to mention that I can hear the said commercial, I don’t need a visual que of the fact flashed on the speedometer. I was told there was a setting to turn off the “RDS”, which I was told was on page 114 of the owner’s manual ( not included in the vehicle), available for download to my phone. Problem: I don’t carry a cell phone. I had to pay $65 plus shipping to obtain one, after paying over $40K for the vehicle. The instructions sent me many screens deep on the center screen, only to find the setting only on the FM band and not on the XM band, which I listen to primarily. FM band is limited where I live and the issue wasn’t a nusense until I had to go down to Ann Arbor and getting caught in exit traffic on US23 in a construction zone going back home. It became a Major Distraction. I though it was illegal to have any motion that is in the sight of the driver while the vehicle is in motion. I am exhausted of calling GM and being connected to someone halfway around the world, that I can’t understand (with a shakey connection) to only be transferred to someone back here in Michigan who doesn’t really help. I want this turned off before I have to return to the U of M Cancer center on Jan. 7, 2024, and I feel I have done all I can with GM.
Corrective Action:
While the vehicle is in motion, And listening to XM radio, every commercial that comes on generates a banner flag across the speedometer screen. This is very distracting. It tends to draw the drivers’ eye from the road to the screen. Only problems with the vehicles operation should warrant such an action. This is an unnessasary action being that the radio screen displays the same information 10” away, out of the direct eye line of the driver, not to mention that I can hear the said commercial, I don’t need a visual que of the fact flashed on the speedometer. I was told there was a setting to turn off the “RDS”, which I was told was on page 114 of the owner’s manual ( not included in the vehicle), available for download to my phone. Problem: I don’t carry a cell phone. I had to pay $65 plus shipping to obtain one, after paying over $40K for the vehicle. The instructions sent me many screens deep on the center screen, only to find the setting only on the FM band and not on the XM band, which I listen to primarily. FM band is limited where I live and the issue wasn’t a nusense until I had to go down to Ann Arbor and getting caught in exit traffic on US23 in a construction zone going back home. It became a Major Distraction. I though it was illegal to have any motion that is in the sight of the driver while the vehicle is in motion. I am exhausted of calling GM and being connected to someone halfway around the world, that I can’t understand (with a shakey connection) to only be transferred to someone back here in Michigan who doesn’t really help. I want this turned off before I have to return to the U of M Cancer center on Jan. 7, 2024, and I feel I have done all I can with GM.
Additional Notes:
While the vehicle is in motion, And listening to XM radio, every commercial that comes on generates a banner flag across the speedometer screen. This is very distracting. It tends to draw the drivers’ eye from the road to the screen. Only problems with the vehicles operation should warrant such an action. This is an unnessasary action being that the radio screen displays the same information 10” away, out of the direct eye line of the driver, not to mention that I can hear the said commercial, I don’t need a visual que of the fact flashed on the speedometer. I was told there was a setting to turn off the “RDS”, which I was told was on page 114 of the owner’s manual ( not included in the vehicle), available for download to my phone. Problem: I don’t carry a cell phone. I had to pay $65 plus shipping to obtain one, after paying over $40K for the vehicle. The instructions sent me many screens deep on the center screen, only to find the setting only on the FM band and not on the XM band, which I listen to primarily. FM band is limited where I live and the issue wasn’t a nusense until I had to go down to Ann Arbor and getting caught in exit traffic on US23 in a construction zone going back home. It became a Major Distraction. I though it was illegal to have any motion that is in the sight of the driver while the vehicle is in motion. I am exhausted of calling GM and being connected to someone halfway around the world, that I can’t understand (with a shakey connection) to only be transferred to someone back here in Michigan who doesn’t really help. I want this turned off before I have to return to the U of M Cancer center on Jan. 7, 2024, and I feel I have done all I can with GM.
Mfg Campaign: 11556205
Recall Date: Nov 21, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK
Corrective Action:
UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK
Additional Notes:
UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK
Mfg Campaign: 11555817
Recall Date: Nov 18, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK
Corrective Action:
UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK
Additional Notes:
UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK
Mfg Campaign: 11555817
Recall Date: Nov 18, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Anti-theft alarm keeps going off at random points of the day. Nobody is near vehicle when this goes off and all doors are constantly reclosed to ensure everything is shut properly. Alarm continues to go off.
Corrective Action:
Anti-theft alarm keeps going off at random points of the day. Nobody is near vehicle when this goes off and all doors are constantly reclosed to ensure everything is shut properly. Alarm continues to go off.
Additional Notes:
Anti-theft alarm keeps going off at random points of the day. Nobody is near vehicle when this goes off and all doors are constantly reclosed to ensure everything is shut properly. Alarm continues to go off.
Mfg Campaign: 11555598
Recall Date: Nov 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
Corrective Action:
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
Additional Notes:
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
Mfg Campaign: 11555517
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
Corrective Action:
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
Additional Notes:
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
Mfg Campaign: 11555517
Recall Date: Nov 16, 2023
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