Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2024 Chevrolet Colorado and 2023 GMC Canyon vehicles. The left or right front seat may have a seat belt buckle attachment bolt that was not tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242453720
Recall Date: Sep 19, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front wheel hub bolts may have been over-tightened and damaged during installation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232431480
Recall Date: Mar 28, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A232424660
Recall Date: Feb 22, 2024
Consumer Complaints
145 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle experienced phantom braking with an audible alert and an unknown warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was not diagnosed nor repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The failure mileage was 1,100.
Corrective Action:
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle experienced phantom braking with an audible alert and an unknown warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was not diagnosed nor repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The failure mileage was 1,100.
Additional Notes:
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 35 MPH, the vehicle experienced phantom braking with an audible alert and an unknown warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was not diagnosed nor repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed. The failure mileage was 1,100.
Mfg Campaign: 11539091
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
Corrective Action:
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
Additional Notes:
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
Mfg Campaign: 11533997
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
Corrective Action:
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
Additional Notes:
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
Mfg Campaign: 11533997
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The first day of driving a brand new, 2023 Chevrolet Colorado, my turn signal shifter started to fail. When I move my turn signal left down (left turn position) then back to the neutral position, the left turn signal stays active. The turn signal shifters also binds and gets stuck in the neutral position and will not allow me to move the turn signal shifter upwards (right turn position). To fix this, I have to move the turn signal shifter back to the left turn position to get the shifter unstuck then it will allow me to move the turn signal shifter back upwards to the right turn position. I have been on the highway and unable to use my right turn signal to change lanes which is extremely dangerous. I am worried that it will cause an accident or that I will get a ticket for not using my turn signal. I have a video of the issue occuring, but the video is 25 MB. The issue occurs every time I drive but not 100% of the time when I try to use the right turn signal. When the issue does occur, it's always due to shifting the turn signal shifter into the left turn position and becomes mechanically stuck in the neutral position.
Corrective Action:
The first day of driving a brand new, 2023 Chevrolet Colorado, my turn signal shifter started to fail. When I move my turn signal left down (left turn position) then back to the neutral position, the left turn signal stays active. The turn signal shifters also binds and gets stuck in the neutral position and will not allow me to move the turn signal shifter upwards (right turn position). To fix this, I have to move the turn signal shifter back to the left turn position to get the shifter unstuck then it will allow me to move the turn signal shifter back upwards to the right turn position. I have been on the highway and unable to use my right turn signal to change lanes which is extremely dangerous. I am worried that it will cause an accident or that I will get a ticket for not using my turn signal. I have a video of the issue occuring, but the video is 25 MB. The issue occurs every time I drive but not 100% of the time when I try to use the right turn signal. When the issue does occur, it's always due to shifting the turn signal shifter into the left turn position and becomes mechanically stuck in the neutral position.
Additional Notes:
The first day of driving a brand new, 2023 Chevrolet Colorado, my turn signal shifter started to fail. When I move my turn signal left down (left turn position) then back to the neutral position, the left turn signal stays active. The turn signal shifters also binds and gets stuck in the neutral position and will not allow me to move the turn signal shifter upwards (right turn position). To fix this, I have to move the turn signal shifter back to the left turn position to get the shifter unstuck then it will allow me to move the turn signal shifter back upwards to the right turn position. I have been on the highway and unable to use my right turn signal to change lanes which is extremely dangerous. I am worried that it will cause an accident or that I will get a ticket for not using my turn signal. I have a video of the issue occuring, but the video is 25 MB. The issue occurs every time I drive but not 100% of the time when I try to use the right turn signal. When the issue does occur, it's always due to shifting the turn signal shifter into the left turn position and becomes mechanically stuck in the neutral position.
Mfg Campaign: 11532566
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driver backed the truck out of a parking spot and the brakes did not engage. The service engine soon light then came on and said it was an anti-lock brake failure. Their have been two guesses so far as to what caused this. A faulty master cylinder or an issue with the engine control module relaying info to the brake control module and/or transmission control module.
Corrective Action:
Driver backed the truck out of a parking spot and the brakes did not engage. The service engine soon light then came on and said it was an anti-lock brake failure. Their have been two guesses so far as to what caused this. A faulty master cylinder or an issue with the engine control module relaying info to the brake control module and/or transmission control module.
Additional Notes:
Driver backed the truck out of a parking spot and the brakes did not engage. The service engine soon light then came on and said it was an anti-lock brake failure. Their have been two guesses so far as to what caused this. A faulty master cylinder or an issue with the engine control module relaying info to the brake control module and/or transmission control module.
Mfg Campaign: 11525347
Recall Date: Jun 5, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury