Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
106 ComplaintsGeneral Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Rear rim (20 inch by 12 inch, cast aluminum) cracked in two places. These are the fifth and sixth cracks I've had in two rear rims. Reported it to the dealer and they effectively said "sue GM", won't help me. When the rim cracks, the tire looses air pressure and the car's sensors tell me the air pressure is low. These cracks appear on the inside of the rear wheels without any trauma to the rim. I do have the rim available for inspection upon request. Obviously a cracked rim could result in the rim coming apart while I'm driving resulting in an uncontrollable car and an accident that could be life threatening. Mileage at the moment is 37,201. Pictures of the original cracking were sent to a metalurgy professor who opined the rim was obviously defective. GM refuses to acknowledge the cracking issue with these Z06 rims and now won't even find me a replacement rim.
Corrective Action:
Rear rim (20 inch by 12 inch, cast aluminum) cracked in two places. These are the fifth and sixth cracks I've had in two rear rims. Reported it to the dealer and they effectively said "sue GM", won't help me. When the rim cracks, the tire looses air pressure and the car's sensors tell me the air pressure is low. These cracks appear on the inside of the rear wheels without any trauma to the rim. I do have the rim available for inspection upon request. Obviously a cracked rim could result in the rim coming apart while I'm driving resulting in an uncontrollable car and an accident that could be life threatening. Mileage at the moment is 37,201. Pictures of the original cracking were sent to a metalurgy professor who opined the rim was obviously defective. GM refuses to acknowledge the cracking issue with these Z06 rims and now won't even find me a replacement rim.
Additional Notes:
Rear rim (20 inch by 12 inch, cast aluminum) cracked in two places. These are the fifth and sixth cracks I've had in two rear rims. Reported it to the dealer and they effectively said "sue GM", won't help me. When the rim cracks, the tire looses air pressure and the car's sensors tell me the air pressure is low. These cracks appear on the inside of the rear wheels without any trauma to the rim. I do have the rim available for inspection upon request. Obviously a cracked rim could result in the rim coming apart while I'm driving resulting in an uncontrollable car and an accident that could be life threatening. Mileage at the moment is 37,201. Pictures of the original cracking were sent to a metalurgy professor who opined the rim was obviously defective. GM refuses to acknowledge the cracking issue with these Z06 rims and now won't even find me a replacement rim.
Mfg Campaign: 11441072
Recall Date: Nov 19, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
All 4 rims were all bent when tires were replaced a few months ago and Americas tire found that there were several cracks in the rims with only 25,000 miles on the car. Looking through the corvette forum, thousands of people have had the same problem. This is a huge safety concern with this fast of a car.
Corrective Action:
All 4 rims were all bent when tires were replaced a few months ago and Americas tire found that there were several cracks in the rims with only 25,000 miles on the car. Looking through the corvette forum, thousands of people have had the same problem. This is a huge safety concern with this fast of a car.
Additional Notes:
All 4 rims were all bent when tires were replaced a few months ago and Americas tire found that there were several cracks in the rims with only 25,000 miles on the car. Looking through the corvette forum, thousands of people have had the same problem. This is a huge safety concern with this fast of a car.
Mfg Campaign: 11437735
Recall Date: Oct 22, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The top drivers side of the windshield has a 2" hairline crack that you cannot feel from the outside of the vehicle. Numerous Corvette Forum Sites have discussions regarding this to be a manufacturer assembly flaw. Apparently there is some left over welding material near the corner of the windshield pillar. This material creates pressure against the inside of the glass causing it to crack on the inside layer of glass. I have contacted the local Chevrolet dealer and the GM Customer Care Center. Both have declined to even look at the crack stating it is not GM's fault. There are numerous posts on the Corvette Forums showing pictures of cracks just like mine. GM's answer was to have my insurance company replace the glass. I do not feel this is right given this is a quality control issue. Some of the windshields in the forum posts have continued to crack across the whole top of the windshield. See below for forum sites and discussions! https://www.stingrayforums.com/threads/cracked-windshield-just-cracked-itself.39937/ https://www.stingrayforums.com/threads/cracked-windshield-already.6414/ https://www.corvette7.com/forums/showthread.php?p=9165900 My car only has 11,000 miles on it, has never been driven in the rain and is always covered in my garage when not in use. It also has never been in an accident.
Corrective Action:
The top drivers side of the windshield has a 2" hairline crack that you cannot feel from the outside of the vehicle. Numerous Corvette Forum Sites have discussions regarding this to be a manufacturer assembly flaw. Apparently there is some left over welding material near the corner of the windshield pillar. This material creates pressure against the inside of the glass causing it to crack on the inside layer of glass. I have contacted the local Chevrolet dealer and the GM Customer Care Center. Both have declined to even look at the crack stating it is not GM's fault. There are numerous posts on the Corvette Forums showing pictures of cracks just like mine. GM's answer was to have my insurance company replace the glass. I do not feel this is right given this is a quality control issue. Some of the windshields in the forum posts have continued to crack across the whole top of the windshield. See below for forum sites and discussions! https://www.stingrayforums.com/threads/cracked-windshield-just-cracked-itself.39937/ https://www.stingrayforums.com/threads/cracked-windshield-already.6414/ https://www.corvette7.com/forums/showthread.php?p=9165900 My car only has 11,000 miles on it, has never been driven in the rain and is always covered in my garage when not in use. It also has never been in an accident.
Additional Notes:
The top drivers side of the windshield has a 2" hairline crack that you cannot feel from the outside of the vehicle. Numerous Corvette Forum Sites have discussions regarding this to be a manufacturer assembly flaw. Apparently there is some left over welding material near the corner of the windshield pillar. This material creates pressure against the inside of the glass causing it to crack on the inside layer of glass. I have contacted the local Chevrolet dealer and the GM Customer Care Center. Both have declined to even look at the crack stating it is not GM's fault. There are numerous posts on the Corvette Forums showing pictures of cracks just like mine. GM's answer was to have my insurance company replace the glass. I do not feel this is right given this is a quality control issue. Some of the windshields in the forum posts have continued to crack across the whole top of the windshield. See below for forum sites and discussions! https://www.stingrayforums.com/threads/cracked-windshield-just-cracked-itself.39937/ https://www.stingrayforums.com/threads/cracked-windshield-already.6414/ https://www.corvette7.com/forums/showthread.php?p=9165900 My car only has 11,000 miles on it, has never been driven in the rain and is always covered in my garage when not in use. It also has never been in an accident.
Mfg Campaign: 11437646
Recall Date: Oct 21, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Have now experienced, for the FOURTH time, a crack in one of my rear cast aluminum rims on my 2016 limited edition C7R Corvette. Once the rim cracks, it leaks air, slowly to start with but then faster and faster as the crack grows over time. This latest crack is on a rim that I bought for over $1,000 from my local GM/Chevy dealer when they wouldn't do anything for me over a previously cracked rim. Every one of the four cracks have been on the inside of the rear rim with no trauma evidence to be seen as a don't hit curbs or potholes with my car. I drive carefully as evidenced by my getting 19.7 miles per gallon for the life of my car and as much as 27 miles per gallon for a 50 mile stretch. I don't take it racing or abuse it as this was my dream car, one of 500 made for the US market. The local dealer folks admit the rims are defective but say they can't do anything about it because GM says the rims are not defective. The first cracked rim was also examined by a metals professor at Sacramento State who confirmed the rim was defective but said destructive testing would be required to prove that with absolute certainty. I have not agreed to destructive testing and am in possession of the latest cracked rim. Once a rim cracks, I have to get it replaced or fixed as the car is not really usable with a flat tire.
Corrective Action:
Have now experienced, for the FOURTH time, a crack in one of my rear cast aluminum rims on my 2016 limited edition C7R Corvette. Once the rim cracks, it leaks air, slowly to start with but then faster and faster as the crack grows over time. This latest crack is on a rim that I bought for over $1,000 from my local GM/Chevy dealer when they wouldn't do anything for me over a previously cracked rim. Every one of the four cracks have been on the inside of the rear rim with no trauma evidence to be seen as a don't hit curbs or potholes with my car. I drive carefully as evidenced by my getting 19.7 miles per gallon for the life of my car and as much as 27 miles per gallon for a 50 mile stretch. I don't take it racing or abuse it as this was my dream car, one of 500 made for the US market. The local dealer folks admit the rims are defective but say they can't do anything about it because GM says the rims are not defective. The first cracked rim was also examined by a metals professor at Sacramento State who confirmed the rim was defective but said destructive testing would be required to prove that with absolute certainty. I have not agreed to destructive testing and am in possession of the latest cracked rim. Once a rim cracks, I have to get it replaced or fixed as the car is not really usable with a flat tire.
Additional Notes:
Have now experienced, for the FOURTH time, a crack in one of my rear cast aluminum rims on my 2016 limited edition C7R Corvette. Once the rim cracks, it leaks air, slowly to start with but then faster and faster as the crack grows over time. This latest crack is on a rim that I bought for over $1,000 from my local GM/Chevy dealer when they wouldn't do anything for me over a previously cracked rim. Every one of the four cracks have been on the inside of the rear rim with no trauma evidence to be seen as a don't hit curbs or potholes with my car. I drive carefully as evidenced by my getting 19.7 miles per gallon for the life of my car and as much as 27 miles per gallon for a 50 mile stretch. I don't take it racing or abuse it as this was my dream car, one of 500 made for the US market. The local dealer folks admit the rims are defective but say they can't do anything about it because GM says the rims are not defective. The first cracked rim was also examined by a metals professor at Sacramento State who confirmed the rim was defective but said destructive testing would be required to prove that with absolute certainty. I have not agreed to destructive testing and am in possession of the latest cracked rim. Once a rim cracks, I have to get it replaced or fixed as the car is not really usable with a flat tire.
Mfg Campaign: 11436289
Recall Date: Oct 11, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Right rim is cracked. Mechanic informed me the tire leak is due to cracked rim. Appears like others have the same issue. What’s not known is if the crack is propagating therefore becoming a true safety hazard while driving the vehicle at highway speeds.
Corrective Action:
Right rim is cracked. Mechanic informed me the tire leak is due to cracked rim. Appears like others have the same issue. What’s not known is if the crack is propagating therefore becoming a true safety hazard while driving the vehicle at highway speeds.
Additional Notes:
Right rim is cracked. Mechanic informed me the tire leak is due to cracked rim. Appears like others have the same issue. What’s not known is if the crack is propagating therefore becoming a true safety hazard while driving the vehicle at highway speeds.
Mfg Campaign: 11434329
Recall Date: Sep 25, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
The left rear rim on the vehicle cracked resulting in air loss. GM covered only a 40% of the cost to replace. This fracture places all four of the wheels in question. Rims should not CRACK and fail.
Corrective Action:
The left rear rim on the vehicle cracked resulting in air loss. GM covered only a 40% of the cost to replace. This fracture places all four of the wheels in question. Rims should not CRACK and fail.
Additional Notes:
The left rear rim on the vehicle cracked resulting in air loss. GM covered only a 40% of the cost to replace. This fracture places all four of the wheels in question. Rims should not CRACK and fail.
Mfg Campaign: 11431337
Recall Date: Sep 1, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Right rear rim cracked for the third time on my car. I noticed a slow leak after driving for about an hour earlier in the day. I get back in my car after a round of golf and notice that the right rear tire is low on air pressure. This is the third time I've had a cracked rim. I don't abuse my car, as this is a limited edition C7R, one of 500 made for the US market. My dealer admits that the rims are defective but says they can't do anything about it because GM says the rims aren't defective. Even though my car is only five years old with less than 36,000 miles on it, GM no longer makes these rims and none are available nationwide, so I'm forced to go to a aluminum wheel repair shop to get my rim fixed as there is no alternative. The original rim cracked, the $1,000 OEM replacement rim cracked (in the same place), and now the original rim repaired has cracked (again in the same area just next to where it was repaired).
Corrective Action:
Right rear rim cracked for the third time on my car. I noticed a slow leak after driving for about an hour earlier in the day. I get back in my car after a round of golf and notice that the right rear tire is low on air pressure. This is the third time I've had a cracked rim. I don't abuse my car, as this is a limited edition C7R, one of 500 made for the US market. My dealer admits that the rims are defective but says they can't do anything about it because GM says the rims aren't defective. Even though my car is only five years old with less than 36,000 miles on it, GM no longer makes these rims and none are available nationwide, so I'm forced to go to a aluminum wheel repair shop to get my rim fixed as there is no alternative. The original rim cracked, the $1,000 OEM replacement rim cracked (in the same place), and now the original rim repaired has cracked (again in the same area just next to where it was repaired).
Additional Notes:
Right rear rim cracked for the third time on my car. I noticed a slow leak after driving for about an hour earlier in the day. I get back in my car after a round of golf and notice that the right rear tire is low on air pressure. This is the third time I've had a cracked rim. I don't abuse my car, as this is a limited edition C7R, one of 500 made for the US market. My dealer admits that the rims are defective but says they can't do anything about it because GM says the rims aren't defective. Even though my car is only five years old with less than 36,000 miles on it, GM no longer makes these rims and none are available nationwide, so I'm forced to go to a aluminum wheel repair shop to get my rim fixed as there is no alternative. The original rim cracked, the $1,000 OEM replacement rim cracked (in the same place), and now the original rim repaired has cracked (again in the same area just next to where it was repaired).
Mfg Campaign: 11427289
Recall Date: Jul 31, 2021
General Motors, Llc
Defect Description:
WHEELS:RIM
Potential Consequences:
The contact owns a 2016 Chevrolet Corvette. The contact stated while the vehicle was being serviced at a tire shop, he was notified that the rear driver and passenger side rims were cracked. The contact called the local dealer to inform them of the failure and ordered both rims to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,488.
Corrective Action:
The contact owns a 2016 Chevrolet Corvette. The contact stated while the vehicle was being serviced at a tire shop, he was notified that the rear driver and passenger side rims were cracked. The contact called the local dealer to inform them of the failure and ordered both rims to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,488.
Additional Notes:
The contact owns a 2016 Chevrolet Corvette. The contact stated while the vehicle was being serviced at a tire shop, he was notified that the rear driver and passenger side rims were cracked. The contact called the local dealer to inform them of the failure and ordered both rims to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,488.
Mfg Campaign: 11421316
Recall Date: Jun 17, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I RETURNED TO MY CAR AFTER PLAYING A ROUND OF GOLF ON MONDAY AND THE CAR SAID THE RIGHT REAR TIRE WAS LOW. I DROVE TO THE TIRE STORE AND THEY FOUND THE RIM WAS CRACKED WITH NO SIGNS OF ANY TRAUMA TO THE RIM OR TIRE. I HAD THE SAME THING HAPPEN IN JANUARY 2020, AND ENDED UP BUYING A NEW ALUMINUM RIM FROM THE DEALER (OVER $1.000) BECAUSE GM SAYS THE RIM ISN'T DEFECTIVE. THE CAR THEN HAD 26,500 MILES ON IT. NOW 7,600 MILES AND A LITTLE OVER A YEAR LATER, THE NEW REPLACEMENT RIM CRACKS ON THE INSIDE OF THE RIM IN THE VERY SAME MANNER AS THE ORIGINAL RIM CRACKED. I'VE ATTACHED A PICTURE AND NOW HAVE TWO CRACKED (DEFECTIVE) RIMS IN HAND. I REPORTED THE FIRST CRACKED RIM TO NTHSA WHEN IT HAPPENED A YEAR AGO AND NOW AM REPORTING THE SECOND IDENTICAL DEFECT. DO I NEED TO DRIVE THE CAR AND HURT MYSELF VIA AN ACCIDENT TO GET YOU FOLKS TO TAKE MY CASE SERIOUSLY?
Corrective Action:
I RETURNED TO MY CAR AFTER PLAYING A ROUND OF GOLF ON MONDAY AND THE CAR SAID THE RIGHT REAR TIRE WAS LOW. I DROVE TO THE TIRE STORE AND THEY FOUND THE RIM WAS CRACKED WITH NO SIGNS OF ANY TRAUMA TO THE RIM OR TIRE. I HAD THE SAME THING HAPPEN IN JANUARY 2020, AND ENDED UP BUYING A NEW ALUMINUM RIM FROM THE DEALER (OVER $1.000) BECAUSE GM SAYS THE RIM ISN'T DEFECTIVE. THE CAR THEN HAD 26,500 MILES ON IT. NOW 7,600 MILES AND A LITTLE OVER A YEAR LATER, THE NEW REPLACEMENT RIM CRACKS ON THE INSIDE OF THE RIM IN THE VERY SAME MANNER AS THE ORIGINAL RIM CRACKED. I'VE ATTACHED A PICTURE AND NOW HAVE TWO CRACKED (DEFECTIVE) RIMS IN HAND. I REPORTED THE FIRST CRACKED RIM TO NTHSA WHEN IT HAPPENED A YEAR AGO AND NOW AM REPORTING THE SECOND IDENTICAL DEFECT. DO I NEED TO DRIVE THE CAR AND HURT MYSELF VIA AN ACCIDENT TO GET YOU FOLKS TO TAKE MY CASE SERIOUSLY?
Additional Notes:
I RETURNED TO MY CAR AFTER PLAYING A ROUND OF GOLF ON MONDAY AND THE CAR SAID THE RIGHT REAR TIRE WAS LOW. I DROVE TO THE TIRE STORE AND THEY FOUND THE RIM WAS CRACKED WITH NO SIGNS OF ANY TRAUMA TO THE RIM OR TIRE. I HAD THE SAME THING HAPPEN IN JANUARY 2020, AND ENDED UP BUYING A NEW ALUMINUM RIM FROM THE DEALER (OVER $1.000) BECAUSE GM SAYS THE RIM ISN'T DEFECTIVE. THE CAR THEN HAD 26,500 MILES ON IT. NOW 7,600 MILES AND A LITTLE OVER A YEAR LATER, THE NEW REPLACEMENT RIM CRACKS ON THE INSIDE OF THE RIM IN THE VERY SAME MANNER AS THE ORIGINAL RIM CRACKED. I'VE ATTACHED A PICTURE AND NOW HAVE TWO CRACKED (DEFECTIVE) RIMS IN HAND. I REPORTED THE FIRST CRACKED RIM TO NTHSA WHEN IT HAPPENED A YEAR AGO AND NOW AM REPORTING THE SECOND IDENTICAL DEFECT. DO I NEED TO DRIVE THE CAR AND HURT MYSELF VIA AN ACCIDENT TO GET YOU FOLKS TO TAKE MY CASE SERIOUSLY?
Mfg Campaign: 11416711
Recall Date: May 15, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A '16 CORVETTE Z-51 W/8-SPEED AUTO TRANS. ORDERED CAR BRAND NEW IN APRIL 2015 - TOOK POSSESSION IN SEPT. 2015. CAR TURNED 6,000 MILES IN APRIL 2021. ON A DRIVE RECENTLY, REAR END BEGAN TO EXPERIENCE A SHUDDER/ VIBRATION BETWEEN 50-65 MPH LIKE DRIVING OVER SMALL RUMBLE STRIPS. INTERNET RESEARCH RESULTED IN ME FINDING THE EXISTENCE OF SERVICE BULLETIN NO. 18-NA-355, DATED FEBRUARY 2019 AND AN UPDATED BULLETIN WITH SAME NUMBER DATED APRIL, 2020. PROBLEM IS A KNOWN PROBLEM FOR A HOST OF GM VEHICLES FROM 2015-19 WITH THE GM 8L45 AND 8L90 8-SPEED AUTOMATIC TRANSMISSIONS. APPARENTLY THE WRONG FLUID WAS INSTALLED IN THESE TRANSMISSIONS. REFERENCE ATTACHED BULLETIN 18-NA-355. TOOK CAR TO DEALER THE FOLLOWING MONDAY AND IT WAS DIAGNOSED AS HAVING THE STATED TRANSMISSION SHUDDER PROBLEM AS OUTLINED IN SERVICE BULLETIN. BECAUSE MY CAR IS OUT OF FACTORY WARRANTY BY 6-MONTHS AND GM EXTENDED WARRANTY WON'T COVER FOR THIS EXPENSE, I WAS LEFT TO PAY THE $650 TO CORRECT A KNOWN ISSUE. WHY MUST OWNERS PAY FOR GM'S ERROR? ATTACHED BULLETIN EXPLAINS THE STEPS TAKEN TO CORRECT THE PROBLEM, INVOLVING 3 FLUSHES AND INSTALLING NEW/ DIFFERENT TYPE OF TRANSMISSION FLUID - NEW PART NUMBER 19417577. TIME WILL TELL IF THIS SO-CALLED FIX WORKS. INTERNET AUTO FORUMS INDICATE SOME FOLKS HAVE HAD TO RETURN TO THE GM DEALER MORE THAN ONCE FOR THIS PROBLEM, AFTER THE FLUSH PROCEDURE. CONTACTED GM AND LOGGED FORMAL COMPLAINT -- WITH NO RESPONSE AND BASICALLY NOTHING BUT A RUN AROUND THUS FAR. AS A CONSUMER WHO PAID GOOD MONEY FOR A HIGH END PERFORMANCE VEHICLE WOULD IT NOT HAVE BEEN GOOD BUSINESS PRACTICE TO NOTIFY CUSTOMERS OF A PENDING PROBLEM RATHER THAN REMAIN SILENT ABOUT THE PROBLEM, LET VEHICLE WARRANTY RUN OUT, THEN TELL CUSTOMERS IT'S THEIR PROBLEM? POOR CUSTOMER SATISFACTION POLICY NO DOUBT! GM SHOULD BE FORCED TO OWN UP TO THIS PROBLEM AND PAY FOR THE REPAIR.
Corrective Action:
I HAVE A '16 CORVETTE Z-51 W/8-SPEED AUTO TRANS. ORDERED CAR BRAND NEW IN APRIL 2015 - TOOK POSSESSION IN SEPT. 2015. CAR TURNED 6,000 MILES IN APRIL 2021. ON A DRIVE RECENTLY, REAR END BEGAN TO EXPERIENCE A SHUDDER/ VIBRATION BETWEEN 50-65 MPH LIKE DRIVING OVER SMALL RUMBLE STRIPS. INTERNET RESEARCH RESULTED IN ME FINDING THE EXISTENCE OF SERVICE BULLETIN NO. 18-NA-355, DATED FEBRUARY 2019 AND AN UPDATED BULLETIN WITH SAME NUMBER DATED APRIL, 2020. PROBLEM IS A KNOWN PROBLEM FOR A HOST OF GM VEHICLES FROM 2015-19 WITH THE GM 8L45 AND 8L90 8-SPEED AUTOMATIC TRANSMISSIONS. APPARENTLY THE WRONG FLUID WAS INSTALLED IN THESE TRANSMISSIONS. REFERENCE ATTACHED BULLETIN 18-NA-355. TOOK CAR TO DEALER THE FOLLOWING MONDAY AND IT WAS DIAGNOSED AS HAVING THE STATED TRANSMISSION SHUDDER PROBLEM AS OUTLINED IN SERVICE BULLETIN. BECAUSE MY CAR IS OUT OF FACTORY WARRANTY BY 6-MONTHS AND GM EXTENDED WARRANTY WON'T COVER FOR THIS EXPENSE, I WAS LEFT TO PAY THE $650 TO CORRECT A KNOWN ISSUE. WHY MUST OWNERS PAY FOR GM'S ERROR? ATTACHED BULLETIN EXPLAINS THE STEPS TAKEN TO CORRECT THE PROBLEM, INVOLVING 3 FLUSHES AND INSTALLING NEW/ DIFFERENT TYPE OF TRANSMISSION FLUID - NEW PART NUMBER 19417577. TIME WILL TELL IF THIS SO-CALLED FIX WORKS. INTERNET AUTO FORUMS INDICATE SOME FOLKS HAVE HAD TO RETURN TO THE GM DEALER MORE THAN ONCE FOR THIS PROBLEM, AFTER THE FLUSH PROCEDURE. CONTACTED GM AND LOGGED FORMAL COMPLAINT -- WITH NO RESPONSE AND BASICALLY NOTHING BUT A RUN AROUND THUS FAR. AS A CONSUMER WHO PAID GOOD MONEY FOR A HIGH END PERFORMANCE VEHICLE WOULD IT NOT HAVE BEEN GOOD BUSINESS PRACTICE TO NOTIFY CUSTOMERS OF A PENDING PROBLEM RATHER THAN REMAIN SILENT ABOUT THE PROBLEM, LET VEHICLE WARRANTY RUN OUT, THEN TELL CUSTOMERS IT'S THEIR PROBLEM? POOR CUSTOMER SATISFACTION POLICY NO DOUBT! GM SHOULD BE FORCED TO OWN UP TO THIS PROBLEM AND PAY FOR THE REPAIR.
Additional Notes:
I HAVE A '16 CORVETTE Z-51 W/8-SPEED AUTO TRANS. ORDERED CAR BRAND NEW IN APRIL 2015 - TOOK POSSESSION IN SEPT. 2015. CAR TURNED 6,000 MILES IN APRIL 2021. ON A DRIVE RECENTLY, REAR END BEGAN TO EXPERIENCE A SHUDDER/ VIBRATION BETWEEN 50-65 MPH LIKE DRIVING OVER SMALL RUMBLE STRIPS. INTERNET RESEARCH RESULTED IN ME FINDING THE EXISTENCE OF SERVICE BULLETIN NO. 18-NA-355, DATED FEBRUARY 2019 AND AN UPDATED BULLETIN WITH SAME NUMBER DATED APRIL, 2020. PROBLEM IS A KNOWN PROBLEM FOR A HOST OF GM VEHICLES FROM 2015-19 WITH THE GM 8L45 AND 8L90 8-SPEED AUTOMATIC TRANSMISSIONS. APPARENTLY THE WRONG FLUID WAS INSTALLED IN THESE TRANSMISSIONS. REFERENCE ATTACHED BULLETIN 18-NA-355. TOOK CAR TO DEALER THE FOLLOWING MONDAY AND IT WAS DIAGNOSED AS HAVING THE STATED TRANSMISSION SHUDDER PROBLEM AS OUTLINED IN SERVICE BULLETIN. BECAUSE MY CAR IS OUT OF FACTORY WARRANTY BY 6-MONTHS AND GM EXTENDED WARRANTY WON'T COVER FOR THIS EXPENSE, I WAS LEFT TO PAY THE $650 TO CORRECT A KNOWN ISSUE. WHY MUST OWNERS PAY FOR GM'S ERROR? ATTACHED BULLETIN EXPLAINS THE STEPS TAKEN TO CORRECT THE PROBLEM, INVOLVING 3 FLUSHES AND INSTALLING NEW/ DIFFERENT TYPE OF TRANSMISSION FLUID - NEW PART NUMBER 19417577. TIME WILL TELL IF THIS SO-CALLED FIX WORKS. INTERNET AUTO FORUMS INDICATE SOME FOLKS HAVE HAD TO RETURN TO THE GM DEALER MORE THAN ONCE FOR THIS PROBLEM, AFTER THE FLUSH PROCEDURE. CONTACTED GM AND LOGGED FORMAL COMPLAINT -- WITH NO RESPONSE AND BASICALLY NOTHING BUT A RUN AROUND THUS FAR. AS A CONSUMER WHO PAID GOOD MONEY FOR A HIGH END PERFORMANCE VEHICLE WOULD IT NOT HAVE BEEN GOOD BUSINESS PRACTICE TO NOTIFY CUSTOMERS OF A PENDING PROBLEM RATHER THAN REMAIN SILENT ABOUT THE PROBLEM, LET VEHICLE WARRANTY RUN OUT, THEN TELL CUSTOMERS IT'S THEIR PROBLEM? POOR CUSTOMER SATISFACTION POLICY NO DOUBT! GM SHOULD BE FORCED TO OWN UP TO THIS PROBLEM AND PAY FOR THE REPAIR.
Mfg Campaign: 11407293
Recall Date: Apr 9, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
AT 627 MILES TOOK TO DEALER, TRANSMISSION WAS SLOW SHIFTING FROM 1ST TO 2ND GEAR. DEALER REPROGRAMMED TRANSMISSION. AT 2319 MILES TOOK TO DEALER. TRANSMISSION SHUDDERS AT STEADY SPEED ON HIGHWAY OR GOING UP SLIGHT INCLINE. DEALER FLUSHED AND CHANGED TRANSMISSION FLUID TO REMEDY PROBLEM. CUSTOMER CHARGED $576. CAR WAS MANUFACTURED WITH INCORRECT TRANSMISSION FLUID FOR THE 8 SPEED AUTOMATIC TRANSMISSION APPLICATION. TEMPORARY COMPLAINT #CLN19-56809
Corrective Action:
AT 627 MILES TOOK TO DEALER, TRANSMISSION WAS SLOW SHIFTING FROM 1ST TO 2ND GEAR. DEALER REPROGRAMMED TRANSMISSION. AT 2319 MILES TOOK TO DEALER. TRANSMISSION SHUDDERS AT STEADY SPEED ON HIGHWAY OR GOING UP SLIGHT INCLINE. DEALER FLUSHED AND CHANGED TRANSMISSION FLUID TO REMEDY PROBLEM. CUSTOMER CHARGED $576. CAR WAS MANUFACTURED WITH INCORRECT TRANSMISSION FLUID FOR THE 8 SPEED AUTOMATIC TRANSMISSION APPLICATION. TEMPORARY COMPLAINT #CLN19-56809
Additional Notes:
AT 627 MILES TOOK TO DEALER, TRANSMISSION WAS SLOW SHIFTING FROM 1ST TO 2ND GEAR. DEALER REPROGRAMMED TRANSMISSION. AT 2319 MILES TOOK TO DEALER. TRANSMISSION SHUDDERS AT STEADY SPEED ON HIGHWAY OR GOING UP SLIGHT INCLINE. DEALER FLUSHED AND CHANGED TRANSMISSION FLUID TO REMEDY PROBLEM. CUSTOMER CHARGED $576. CAR WAS MANUFACTURED WITH INCORRECT TRANSMISSION FLUID FOR THE 8 SPEED AUTOMATIC TRANSMISSION APPLICATION. TEMPORARY COMPLAINT #CLN19-56809
Mfg Campaign: 11405057
Recall Date: Mar 26, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
WHEELS DEVELOPED CRACKS AND ARE SUBJECT TO BECOMING OUT OF ROUND.
Corrective Action:
WHEELS DEVELOPED CRACKS AND ARE SUBJECT TO BECOMING OUT OF ROUND.
Additional Notes:
WHEELS DEVELOPED CRACKS AND ARE SUBJECT TO BECOMING OUT OF ROUND.
Mfg Campaign: 11400325
Recall Date: Mar 11, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
HAVE HAD THIS VEHICLE FOR LESS THAN A YEAR. TOOK IT IN TO BE SERVICED AND TO GET NEW TIRES. UPON TAKING THE RIMS OFF, THE DEALERSHIP SHOWED ME THAT 3 OF MY RIMS HAD CRACKS IN THEM. ONE OF THE THREE RIMS HAD 3 CRACKS IN IT ALL THE WAY AROUND THAT COULD HAVE BROKEN AND FOLDED AT ANYTIME CAUSE A SERIOUS ACCIDENT OR EVEN DEATH. AFTER DOING RESEARCH THIS SEEMS TO BE AN EXTENSIVE PROBLEM FOR NUMEROUS CORVETTE OWNERS FROM 2015 TO PRESENT. WORST PART IS I'M ACTIVE DUTY MARINE CORPS AND USED MY DEPLOYMENT MONEY TO BUY THIS VEHICLE THAT IS NO LONGER RELIABLE OR SAFE, AND IS NOW JUST SITTING IN MY DRIVEWAY, UNDRIVEABLE AS THE RIMS CONTINUE TO CRACK AND ARE NOT SAFE.
Corrective Action:
HAVE HAD THIS VEHICLE FOR LESS THAN A YEAR. TOOK IT IN TO BE SERVICED AND TO GET NEW TIRES. UPON TAKING THE RIMS OFF, THE DEALERSHIP SHOWED ME THAT 3 OF MY RIMS HAD CRACKS IN THEM. ONE OF THE THREE RIMS HAD 3 CRACKS IN IT ALL THE WAY AROUND THAT COULD HAVE BROKEN AND FOLDED AT ANYTIME CAUSE A SERIOUS ACCIDENT OR EVEN DEATH. AFTER DOING RESEARCH THIS SEEMS TO BE AN EXTENSIVE PROBLEM FOR NUMEROUS CORVETTE OWNERS FROM 2015 TO PRESENT. WORST PART IS I'M ACTIVE DUTY MARINE CORPS AND USED MY DEPLOYMENT MONEY TO BUY THIS VEHICLE THAT IS NO LONGER RELIABLE OR SAFE, AND IS NOW JUST SITTING IN MY DRIVEWAY, UNDRIVEABLE AS THE RIMS CONTINUE TO CRACK AND ARE NOT SAFE.
Additional Notes:
HAVE HAD THIS VEHICLE FOR LESS THAN A YEAR. TOOK IT IN TO BE SERVICED AND TO GET NEW TIRES. UPON TAKING THE RIMS OFF, THE DEALERSHIP SHOWED ME THAT 3 OF MY RIMS HAD CRACKS IN THEM. ONE OF THE THREE RIMS HAD 3 CRACKS IN IT ALL THE WAY AROUND THAT COULD HAVE BROKEN AND FOLDED AT ANYTIME CAUSE A SERIOUS ACCIDENT OR EVEN DEATH. AFTER DOING RESEARCH THIS SEEMS TO BE AN EXTENSIVE PROBLEM FOR NUMEROUS CORVETTE OWNERS FROM 2015 TO PRESENT. WORST PART IS I'M ACTIVE DUTY MARINE CORPS AND USED MY DEPLOYMENT MONEY TO BUY THIS VEHICLE THAT IS NO LONGER RELIABLE OR SAFE, AND IS NOW JUST SITTING IN MY DRIVEWAY, UNDRIVEABLE AS THE RIMS CONTINUE TO CRACK AND ARE NOT SAFE.
Mfg Campaign: 11396081
Recall Date: Feb 13, 2021
General Motors, Llc
Defect Description:
WHEELS:RIM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET CORVETTE EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PILOT SPORT A/S 3PLUS, TIRE SIZE: 335/25/ZR20, DOT NUMBER 4M2R00VX3418. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE RIM WAS CRACKED IN TWO PLACES. ADDITIONALLY, THE REAR DRIVER'S SIDE RIM WAS BENT SINCE HE PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION CHEVROLET PEMBROKE PINES (8600 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 644-5038) WHERE THE REAR PASSENGER'S SIDE RIM WAS REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,070.*DT
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET CORVETTE EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PILOT SPORT A/S 3PLUS, TIRE SIZE: 335/25/ZR20, DOT NUMBER 4M2R00VX3418. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE RIM WAS CRACKED IN TWO PLACES. ADDITIONALLY, THE REAR DRIVER'S SIDE RIM WAS BENT SINCE HE PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION CHEVROLET PEMBROKE PINES (8600 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 644-5038) WHERE THE REAR PASSENGER'S SIDE RIM WAS REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,070.*DT
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET CORVETTE EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PILOT SPORT A/S 3PLUS, TIRE SIZE: 335/25/ZR20, DOT NUMBER 4M2R00VX3418. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE RIM WAS CRACKED IN TWO PLACES. ADDITIONALLY, THE REAR DRIVER'S SIDE RIM WAS BENT SINCE HE PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION CHEVROLET PEMBROKE PINES (8600 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 644-5038) WHERE THE REAR PASSENGER'S SIDE RIM WAS REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,070.*DT
Mfg Campaign: 11395725
Recall Date: Feb 11, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2016 CHEVROLET CORVETTE Z06. CONSTITUENT STATED THAT THE VEHICLE WAS SOLD TO THEM WITH A LIEN FROM PREVIOUS OWNER. THEY ALSO STATED THAT THE VEHICLE HAS ENGINE ISSUES. *LD *JS
Corrective Action:
2016 CHEVROLET CORVETTE Z06. CONSTITUENT STATED THAT THE VEHICLE WAS SOLD TO THEM WITH A LIEN FROM PREVIOUS OWNER. THEY ALSO STATED THAT THE VEHICLE HAS ENGINE ISSUES. *LD *JS
Additional Notes:
2016 CHEVROLET CORVETTE Z06. CONSTITUENT STATED THAT THE VEHICLE WAS SOLD TO THEM WITH A LIEN FROM PREVIOUS OWNER. THEY ALSO STATED THAT THE VEHICLE HAS ENGINE ISSUES. *LD *JS
Mfg Campaign: 11377670
Recall Date: Dec 3, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I WAS DRIVING DOWN I-20 AND MY TIRE WARNING LIGHT CAME ON FOR THE RIGHT REAR TIRE. I TOOK THE CAR TO DISCOUNT TIRE AND THE TECHNICIAN PULLED THE TIRE AND SAID THAT THE RIM WAS CRACKED AND SHOWED ME THE CRACK. I BELIEVE IF I HAD DISREGARDED THE TIRE WARNING AND JUST ADDED AIR I COULD HAVE HAD AN ACCIDENT IF THE RIM DISINTEGRATED WHILE DRIVING.
Corrective Action:
I WAS DRIVING DOWN I-20 AND MY TIRE WARNING LIGHT CAME ON FOR THE RIGHT REAR TIRE. I TOOK THE CAR TO DISCOUNT TIRE AND THE TECHNICIAN PULLED THE TIRE AND SAID THAT THE RIM WAS CRACKED AND SHOWED ME THE CRACK. I BELIEVE IF I HAD DISREGARDED THE TIRE WARNING AND JUST ADDED AIR I COULD HAVE HAD AN ACCIDENT IF THE RIM DISINTEGRATED WHILE DRIVING.
Additional Notes:
I WAS DRIVING DOWN I-20 AND MY TIRE WARNING LIGHT CAME ON FOR THE RIGHT REAR TIRE. I TOOK THE CAR TO DISCOUNT TIRE AND THE TECHNICIAN PULLED THE TIRE AND SAID THAT THE RIM WAS CRACKED AND SHOWED ME THE CRACK. I BELIEVE IF I HAD DISREGARDED THE TIRE WARNING AND JUST ADDED AIR I COULD HAVE HAD AN ACCIDENT IF THE RIM DISINTEGRATED WHILE DRIVING.
Mfg Campaign: 11376698
Recall Date: Nov 27, 2020
General Motors, Llc
Defect Description:
WHEELS:RIM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET CORVETTE. THE CONTACT STATED THAT AIR WAS LEAKING FROM THE PASSENGER'S SIDE REAR WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVER FOUR CRACKS ON THE INTERIOR SECTION OF THE WHEEL CAUSING THE AIR TO LEAK FROM THE TIRE. THE WHEEL WAS REPLACED HOWEVER, THE SAME FAILURE OCCURRED ON THE REAR DRIVER'S SIDE WHEEL. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER COUGHLIN CHEVROLET OF PATASKALA (900 EAST BROAD ST, PATASKALA, OH 43062) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET CORVETTE. THE CONTACT STATED THAT AIR WAS LEAKING FROM THE PASSENGER'S SIDE REAR WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVER FOUR CRACKS ON THE INTERIOR SECTION OF THE WHEEL CAUSING THE AIR TO LEAK FROM THE TIRE. THE WHEEL WAS REPLACED HOWEVER, THE SAME FAILURE OCCURRED ON THE REAR DRIVER'S SIDE WHEEL. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER COUGHLIN CHEVROLET OF PATASKALA (900 EAST BROAD ST, PATASKALA, OH 43062) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET CORVETTE. THE CONTACT STATED THAT AIR WAS LEAKING FROM THE PASSENGER'S SIDE REAR WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVER FOUR CRACKS ON THE INTERIOR SECTION OF THE WHEEL CAUSING THE AIR TO LEAK FROM THE TIRE. THE WHEEL WAS REPLACED HOWEVER, THE SAME FAILURE OCCURRED ON THE REAR DRIVER'S SIDE WHEEL. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER COUGHLIN CHEVROLET OF PATASKALA (900 EAST BROAD ST, PATASKALA, OH 43062) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 11364351
Recall Date: Oct 14, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
MULTIPLE STRESS CRACKS IN BOTH REAR WHEELS, NO DAMAGE OR INSULTS TO WHEEL! GENERAL MOTORS OR NASSANI BROTHERS CHEVROLET DEALERSHIP CULVER CITY, CA, WOULD ACKNOWLEDG THE PROBLEM. THIS WAS REPORTED TO THE DEALERSHIP AND GENERAL MOTORS NUMEROUS TIMES, WITH GM TELLING TO TAKE IT TO DEALERSHIP AND THE DEALERSHIP TELLING ME TO CONTACT GENERAL MOTORS, I CONTINUE TO HAVE PROBLEMS RESULTING IN BUYING 1 TIRE AND NEW WHEELS OUT OF POCKET.
Corrective Action:
MULTIPLE STRESS CRACKS IN BOTH REAR WHEELS, NO DAMAGE OR INSULTS TO WHEEL! GENERAL MOTORS OR NASSANI BROTHERS CHEVROLET DEALERSHIP CULVER CITY, CA, WOULD ACKNOWLEDG THE PROBLEM. THIS WAS REPORTED TO THE DEALERSHIP AND GENERAL MOTORS NUMEROUS TIMES, WITH GM TELLING TO TAKE IT TO DEALERSHIP AND THE DEALERSHIP TELLING ME TO CONTACT GENERAL MOTORS, I CONTINUE TO HAVE PROBLEMS RESULTING IN BUYING 1 TIRE AND NEW WHEELS OUT OF POCKET.
Additional Notes:
MULTIPLE STRESS CRACKS IN BOTH REAR WHEELS, NO DAMAGE OR INSULTS TO WHEEL! GENERAL MOTORS OR NASSANI BROTHERS CHEVROLET DEALERSHIP CULVER CITY, CA, WOULD ACKNOWLEDG THE PROBLEM. THIS WAS REPORTED TO THE DEALERSHIP AND GENERAL MOTORS NUMEROUS TIMES, WITH GM TELLING TO TAKE IT TO DEALERSHIP AND THE DEALERSHIP TELLING ME TO CONTACT GENERAL MOTORS, I CONTINUE TO HAVE PROBLEMS RESULTING IN BUYING 1 TIRE AND NEW WHEELS OUT OF POCKET.
Mfg Campaign: 11363886
Recall Date: Oct 12, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
BENT OR CRACKED WHEEL RIMS DESPITE LOW MILEAGE AND CAREFUL DRIVING. SOME HAVE COMPLAINED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, OTHERS TO THE BETTER BUSINESS BUREAU.
Corrective Action:
BENT OR CRACKED WHEEL RIMS DESPITE LOW MILEAGE AND CAREFUL DRIVING. SOME HAVE COMPLAINED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, OTHERS TO THE BETTER BUSINESS BUREAU.
Additional Notes:
BENT OR CRACKED WHEEL RIMS DESPITE LOW MILEAGE AND CAREFUL DRIVING. SOME HAVE COMPLAINED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, OTHERS TO THE BETTER BUSINESS BUREAU.
Mfg Campaign: 11363925
Recall Date: Oct 12, 2020
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
ON SEPTEMBER 20, 2020, I TOOK MY 2016 CORVETTE Z06 TO CLASSIC CHEVROLET IN SUGAR LAND, TEXAS BECASE I HAD A LEAK IN MY RIGHT REAR TIRE/WHEEL. I WAS TOLD LATER THAT DAY THAT I HAD A CRACKED WHEEL AND IT WOULD HAVE TO BE REPLACED AT A COST TO ME OF $900. I HAD NO CHOICE BUT TO REPLACE THE WHEEL. I HAVE NOT HIT ANYTHING THAT WOULD CAUSE THIS CRACK, AND FOUND THAT MANY PEOPLE WITH Z06'S HAVE HAD THE SAME PROBLEM; THAT IS, CRACKED WHEELS FOR NO APPARENT REASON. I QUESTIONED THE SERVICE TECHNICIAN ABOUT THIS COMPLAINT AS I HAVE READ ABOUT IT ON LINE. HE SAID GM KNOWS ABOUT THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. THIS IS NOT ONLY POTENTIALLY DANGEROUS, BUT A HORRIBLE EXPENSE THAT SHOULD NOT BE BORNE BY Z06 OWNERS.
Corrective Action:
ON SEPTEMBER 20, 2020, I TOOK MY 2016 CORVETTE Z06 TO CLASSIC CHEVROLET IN SUGAR LAND, TEXAS BECASE I HAD A LEAK IN MY RIGHT REAR TIRE/WHEEL. I WAS TOLD LATER THAT DAY THAT I HAD A CRACKED WHEEL AND IT WOULD HAVE TO BE REPLACED AT A COST TO ME OF $900. I HAD NO CHOICE BUT TO REPLACE THE WHEEL. I HAVE NOT HIT ANYTHING THAT WOULD CAUSE THIS CRACK, AND FOUND THAT MANY PEOPLE WITH Z06'S HAVE HAD THE SAME PROBLEM; THAT IS, CRACKED WHEELS FOR NO APPARENT REASON. I QUESTIONED THE SERVICE TECHNICIAN ABOUT THIS COMPLAINT AS I HAVE READ ABOUT IT ON LINE. HE SAID GM KNOWS ABOUT THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. THIS IS NOT ONLY POTENTIALLY DANGEROUS, BUT A HORRIBLE EXPENSE THAT SHOULD NOT BE BORNE BY Z06 OWNERS.
Additional Notes:
ON SEPTEMBER 20, 2020, I TOOK MY 2016 CORVETTE Z06 TO CLASSIC CHEVROLET IN SUGAR LAND, TEXAS BECASE I HAD A LEAK IN MY RIGHT REAR TIRE/WHEEL. I WAS TOLD LATER THAT DAY THAT I HAD A CRACKED WHEEL AND IT WOULD HAVE TO BE REPLACED AT A COST TO ME OF $900. I HAD NO CHOICE BUT TO REPLACE THE WHEEL. I HAVE NOT HIT ANYTHING THAT WOULD CAUSE THIS CRACK, AND FOUND THAT MANY PEOPLE WITH Z06'S HAVE HAD THE SAME PROBLEM; THAT IS, CRACKED WHEELS FOR NO APPARENT REASON. I QUESTIONED THE SERVICE TECHNICIAN ABOUT THIS COMPLAINT AS I HAVE READ ABOUT IT ON LINE. HE SAID GM KNOWS ABOUT THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. THIS IS NOT ONLY POTENTIALLY DANGEROUS, BUT A HORRIBLE EXPENSE THAT SHOULD NOT BE BORNE BY Z06 OWNERS.
Mfg Campaign: 11363797
Recall Date: Oct 11, 2020
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