Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18159
Recall Date: May 10, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17035
Recall Date: Jan 26, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50490, 50491
Recall Date: Jul 5, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50190
Recall Date: Jul 1, 2016
Consumer Complaints
381 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
Corrective Action:
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
Additional Notes:
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
Mfg Campaign: 11276986
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
Corrective Action:
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
Additional Notes:
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
Mfg Campaign: 11276986
Recall Date: Oct 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON HIGHWAYS OR CITY STREETS THE CAR JUST SHUTS OFF AT RANDOM TIMES. NO CHECK ENGINE LIGHT OR ANY LIGHTS ARE ON THE DASHBOARD BEFORE IT HAPPENS. ONCE CAR HAS SHUT OFF, WE CAN PUT IT IN PARK TURN THE KEY OFF AND BACK ON. IT HAS BEEN HAPPENING MORE FREQUENTLY.
Corrective Action:
WHILE DRIVING ON HIGHWAYS OR CITY STREETS THE CAR JUST SHUTS OFF AT RANDOM TIMES. NO CHECK ENGINE LIGHT OR ANY LIGHTS ARE ON THE DASHBOARD BEFORE IT HAPPENS. ONCE CAR HAS SHUT OFF, WE CAN PUT IT IN PARK TURN THE KEY OFF AND BACK ON. IT HAS BEEN HAPPENING MORE FREQUENTLY.
Additional Notes:
WHILE DRIVING ON HIGHWAYS OR CITY STREETS THE CAR JUST SHUTS OFF AT RANDOM TIMES. NO CHECK ENGINE LIGHT OR ANY LIGHTS ARE ON THE DASHBOARD BEFORE IT HAPPENS. ONCE CAR HAS SHUT OFF, WE CAN PUT IT IN PARK TURN THE KEY OFF AND BACK ON. IT HAS BEEN HAPPENING MORE FREQUENTLY.
Mfg Campaign: 11270104
Recall Date: Oct 22, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE SEIZED. THE CONTACT STATED THAT THE RADIO WAS STILL OPERATING WHEN THE FAILURE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE SEIZED. THE CONTACT STATED THAT THE RADIO WAS STILL OPERATING WHEN THE FAILURE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE SEIZED. THE CONTACT STATED THAT THE RADIO WAS STILL OPERATING WHEN THE FAILURE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Mfg Campaign: 11268649
Recall Date: Oct 15, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Corrective Action:
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Additional Notes:
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Mfg Campaign: 11268400
Recall Date: Oct 14, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Corrective Action:
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Additional Notes:
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Mfg Campaign: 11268400
Recall Date: Oct 14, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FROM THE IGNITION SO YOUR CAR COULD GET STOLEN. THE ENTIRE SHIFTER ASSEMBLY HAD TO BE REPLACED.
Corrective Action:
CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FROM THE IGNITION SO YOUR CAR COULD GET STOLEN. THE ENTIRE SHIFTER ASSEMBLY HAD TO BE REPLACED.
Additional Notes:
CAR WOULD NOT GO INTO PARK WHILE STATIONARY IN A PARKING LOT. THE SHIFTER WOULD MOVE BETWEEN REVERSE, NEUTRAL, AND DRIVE BUT STOPPED AT PARK. I HAD TO PUSH VERY HARD ON IT TO FORCE IT INTO PARK. DANGEROUS BECAUSE IT COULD ROLL. PLUS YOU CAN'T REMOVE THE KEY FROM THE IGNITION SO YOUR CAR COULD GET STOLEN. THE ENTIRE SHIFTER ASSEMBLY HAD TO BE REPLACED.
Mfg Campaign: 11267935
Recall Date: Oct 11, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS GETTING READY TO LEAVE THE HOUSE TO GO TO THE STORE BRAKE PEDAL BECAME HARD AFTER STARTING THE ENGINE. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL WAS VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE. THIS JUST HAPPENED OUT OF NO WHERE. I HAVE DONE SOME RESEARCH AND FOUND THE SAME THING OCCURRED ON 2013-2014 MODELS.
Corrective Action:
WAS GETTING READY TO LEAVE THE HOUSE TO GO TO THE STORE BRAKE PEDAL BECAME HARD AFTER STARTING THE ENGINE. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL WAS VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE. THIS JUST HAPPENED OUT OF NO WHERE. I HAVE DONE SOME RESEARCH AND FOUND THE SAME THING OCCURRED ON 2013-2014 MODELS.
Additional Notes:
WAS GETTING READY TO LEAVE THE HOUSE TO GO TO THE STORE BRAKE PEDAL BECAME HARD AFTER STARTING THE ENGINE. FEELS LIKE THE BRAKE HAS A LOSS OF THE POWER ASSIST. AFTER STARTING THE CAR, PUT IT IN DRIVE, RELEASE THE BRAKE, VEHICLE BEGINS TO MOVE, APPLY BRAKE, BRAKE PEDAL WAS VERY HARD WITH EXCESSIVE FORCE NEEDED TO STOP THE VEHICLE. THIS JUST HAPPENED OUT OF NO WHERE. I HAVE DONE SOME RESEARCH AND FOUND THE SAME THING OCCURRED ON 2013-2014 MODELS.
Mfg Campaign: 11266865
Recall Date: Oct 7, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I OWN A 2016 CHEVY CRUZE LIMITED EDITION WITH LESS THAN 40,000 MILES AND MY RADIO HAS STOPPED WORKING. THE DISPLAY SCREEN AND PHONE CHARGER ARE ALL CONNECTED TO THE RADIO SO NONE OF THEM ARE CURRENTLY WORKING. I HAVE AN EXTENDED WARRANTY HOWEVER THE RADIO IS NOT COVERED. MY BIGGEST ISSUE IS THIS SHOULD BE COVERED UNDER THE 5YR WARRANTY ON THE CAR. I WAS TOLD BY THE DEALERSHIP THAT TO REPLACE IT WOULD COST $1206.34. EVEN THOUGH ONCE YOU GET USE TO THIS FEATURE YOU MISS IT WHEN IT'S NOT WORKING HOWEVER THIS DOES NOT HAVE ANY BEARING ON RUNNING THE CAR HOWEVER THE COST WOULD MAKE YOU THINK IT DOES. I THINK GM/CHEVROLET SHOULD STAND BEHIND THEIR PRODUCT AND REPLACE THE REPLACE THE RADIO. THE CAR IS ONLY A 2016 AND I HAVE OWNED 4 CHEVROLET CARS AND HAVE NEVER HAD THIS TYPE OF ISSUE. I'M NOT HAPPY ABOUT THIS IS ISSUE AND WOULD LIKE A BETTER RESOLUTION.
Corrective Action:
I OWN A 2016 CHEVY CRUZE LIMITED EDITION WITH LESS THAN 40,000 MILES AND MY RADIO HAS STOPPED WORKING. THE DISPLAY SCREEN AND PHONE CHARGER ARE ALL CONNECTED TO THE RADIO SO NONE OF THEM ARE CURRENTLY WORKING. I HAVE AN EXTENDED WARRANTY HOWEVER THE RADIO IS NOT COVERED. MY BIGGEST ISSUE IS THIS SHOULD BE COVERED UNDER THE 5YR WARRANTY ON THE CAR. I WAS TOLD BY THE DEALERSHIP THAT TO REPLACE IT WOULD COST $1206.34. EVEN THOUGH ONCE YOU GET USE TO THIS FEATURE YOU MISS IT WHEN IT'S NOT WORKING HOWEVER THIS DOES NOT HAVE ANY BEARING ON RUNNING THE CAR HOWEVER THE COST WOULD MAKE YOU THINK IT DOES. I THINK GM/CHEVROLET SHOULD STAND BEHIND THEIR PRODUCT AND REPLACE THE REPLACE THE RADIO. THE CAR IS ONLY A 2016 AND I HAVE OWNED 4 CHEVROLET CARS AND HAVE NEVER HAD THIS TYPE OF ISSUE. I'M NOT HAPPY ABOUT THIS IS ISSUE AND WOULD LIKE A BETTER RESOLUTION.
Additional Notes:
I OWN A 2016 CHEVY CRUZE LIMITED EDITION WITH LESS THAN 40,000 MILES AND MY RADIO HAS STOPPED WORKING. THE DISPLAY SCREEN AND PHONE CHARGER ARE ALL CONNECTED TO THE RADIO SO NONE OF THEM ARE CURRENTLY WORKING. I HAVE AN EXTENDED WARRANTY HOWEVER THE RADIO IS NOT COVERED. MY BIGGEST ISSUE IS THIS SHOULD BE COVERED UNDER THE 5YR WARRANTY ON THE CAR. I WAS TOLD BY THE DEALERSHIP THAT TO REPLACE IT WOULD COST $1206.34. EVEN THOUGH ONCE YOU GET USE TO THIS FEATURE YOU MISS IT WHEN IT'S NOT WORKING HOWEVER THIS DOES NOT HAVE ANY BEARING ON RUNNING THE CAR HOWEVER THE COST WOULD MAKE YOU THINK IT DOES. I THINK GM/CHEVROLET SHOULD STAND BEHIND THEIR PRODUCT AND REPLACE THE REPLACE THE RADIO. THE CAR IS ONLY A 2016 AND I HAVE OWNED 4 CHEVROLET CARS AND HAVE NEVER HAD THIS TYPE OF ISSUE. I'M NOT HAPPY ABOUT THIS IS ISSUE AND WOULD LIKE A BETTER RESOLUTION.
Mfg Campaign: 11255185
Recall Date: Sep 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PROBLEM INVOLVES THE AUTO STOP/START FEATURE ON MY CAR. WHEN MY CAR IS IN DRIVE, THE BRAKE PETAL IS DEPRESSED, AND COMES TO A COMPLETE STOP, SAID FEATURE WILL ENGAGE AND SHUT THE ENGINE OFF. THE ANOMALY OCCURS WHEN THE BRAKE PETAL IS RELEASED AND THE ENGINE IS SUPPOSE TO REIGNITE; HOWEVER, MY CAR'S ENGINE WILL NOT COME BACK ON. INSTEAD THE CHECK ENGINE LIGHT WILL ILLUMINATE, AND THE ENGINE WILL TURN TO AN IDLE STATE. DURING THIS STATE, THE ELECTRONICS (RADIO, SCREEN DISPLAY, AND INSTRUMENT PANEL) STILL WORK, BUT THE CAR WILL NOT ACCELERATE. TO CORRECT THE PROBLEM, THE CAR MUST BE PUT IN PARK AND KEY MUST TURNED AGAIN TO START THE IGNITION. THE RATE AT WHICH THE PROBLEM OCCURS SEEMS TO BE SPORADIC. IT HAS OCCURRED AS OFTEN AS THREE SEPARATE TIMES IN TEN MINUTES, AND IT HAS GONE AS LONG AS TWO WEEKS WITHOUT BEFORE THE NEXT INCIDENT. THE LAST TIME THE ISSUE OCCURRED, I WAS SITUATED ON AN INCLINE STOPPED AT A TRAFFIC LIGHT. WHEN MY FOOT RELEASED THE BRAKE PETAL AND THE CAR MALFUNCTIONED, MY CAR PROCEEDED TO ROLL BACKWARDS DOWN THE INCLINE AND ALMOST COLLIDED WITH THE CAR BEHIND ME. I BRAKE BEFORE THIS HAPPENED. I PROMPTLY TOOK MY CAR TO THE SAME CERTIFIED CHEVROLET DEALERSHIP FOR THE THIRD TIME FOR THIS EXACT SAME ISSUE. THE DEALERSHIP HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM AND HAS BEEN UNSUCCESSFUL IN RECREATING THE ISSUE; HOWEVER, THE CARS FAULT REPORTING SYSTEM HAS PRODUCED ERROR CODES AS EVIDENCE THAT A PROBLEM EXISTS. I HAVE OPENED A CASE WITH CHEVROLET'S CUSTOMER SERVICE CENTER TO RECEIVE FURTHER HELP. I WAS DIRECTED TO GET A RENTAL CAR FROM ENTERPRISE, AND I WAS TOLD THE COST WOULD BE REIMBURSED FOR UP TO THREE DAYS. LATER THAT DAY I RENT A CAR. MY CASE WAS ELEVATED TO A HIGHER STATUS BECAUSE OF THE SAFETY CONCERN. TWO DAYS LATER, I RECIEVED A CALL FROM A SENIOR ADVISER STATING THAT MY RENTAL CAR COST WOULD NOT BE REIMBURSED.
Corrective Action:
THE PROBLEM INVOLVES THE AUTO STOP/START FEATURE ON MY CAR. WHEN MY CAR IS IN DRIVE, THE BRAKE PETAL IS DEPRESSED, AND COMES TO A COMPLETE STOP, SAID FEATURE WILL ENGAGE AND SHUT THE ENGINE OFF. THE ANOMALY OCCURS WHEN THE BRAKE PETAL IS RELEASED AND THE ENGINE IS SUPPOSE TO REIGNITE; HOWEVER, MY CAR'S ENGINE WILL NOT COME BACK ON. INSTEAD THE CHECK ENGINE LIGHT WILL ILLUMINATE, AND THE ENGINE WILL TURN TO AN IDLE STATE. DURING THIS STATE, THE ELECTRONICS (RADIO, SCREEN DISPLAY, AND INSTRUMENT PANEL) STILL WORK, BUT THE CAR WILL NOT ACCELERATE. TO CORRECT THE PROBLEM, THE CAR MUST BE PUT IN PARK AND KEY MUST TURNED AGAIN TO START THE IGNITION. THE RATE AT WHICH THE PROBLEM OCCURS SEEMS TO BE SPORADIC. IT HAS OCCURRED AS OFTEN AS THREE SEPARATE TIMES IN TEN MINUTES, AND IT HAS GONE AS LONG AS TWO WEEKS WITHOUT BEFORE THE NEXT INCIDENT. THE LAST TIME THE ISSUE OCCURRED, I WAS SITUATED ON AN INCLINE STOPPED AT A TRAFFIC LIGHT. WHEN MY FOOT RELEASED THE BRAKE PETAL AND THE CAR MALFUNCTIONED, MY CAR PROCEEDED TO ROLL BACKWARDS DOWN THE INCLINE AND ALMOST COLLIDED WITH THE CAR BEHIND ME. I BRAKE BEFORE THIS HAPPENED. I PROMPTLY TOOK MY CAR TO THE SAME CERTIFIED CHEVROLET DEALERSHIP FOR THE THIRD TIME FOR THIS EXACT SAME ISSUE. THE DEALERSHIP HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM AND HAS BEEN UNSUCCESSFUL IN RECREATING THE ISSUE; HOWEVER, THE CARS FAULT REPORTING SYSTEM HAS PRODUCED ERROR CODES AS EVIDENCE THAT A PROBLEM EXISTS. I HAVE OPENED A CASE WITH CHEVROLET'S CUSTOMER SERVICE CENTER TO RECEIVE FURTHER HELP. I WAS DIRECTED TO GET A RENTAL CAR FROM ENTERPRISE, AND I WAS TOLD THE COST WOULD BE REIMBURSED FOR UP TO THREE DAYS. LATER THAT DAY I RENT A CAR. MY CASE WAS ELEVATED TO A HIGHER STATUS BECAUSE OF THE SAFETY CONCERN. TWO DAYS LATER, I RECIEVED A CALL FROM A SENIOR ADVISER STATING THAT MY RENTAL CAR COST WOULD NOT BE REIMBURSED.
Additional Notes:
THE PROBLEM INVOLVES THE AUTO STOP/START FEATURE ON MY CAR. WHEN MY CAR IS IN DRIVE, THE BRAKE PETAL IS DEPRESSED, AND COMES TO A COMPLETE STOP, SAID FEATURE WILL ENGAGE AND SHUT THE ENGINE OFF. THE ANOMALY OCCURS WHEN THE BRAKE PETAL IS RELEASED AND THE ENGINE IS SUPPOSE TO REIGNITE; HOWEVER, MY CAR'S ENGINE WILL NOT COME BACK ON. INSTEAD THE CHECK ENGINE LIGHT WILL ILLUMINATE, AND THE ENGINE WILL TURN TO AN IDLE STATE. DURING THIS STATE, THE ELECTRONICS (RADIO, SCREEN DISPLAY, AND INSTRUMENT PANEL) STILL WORK, BUT THE CAR WILL NOT ACCELERATE. TO CORRECT THE PROBLEM, THE CAR MUST BE PUT IN PARK AND KEY MUST TURNED AGAIN TO START THE IGNITION. THE RATE AT WHICH THE PROBLEM OCCURS SEEMS TO BE SPORADIC. IT HAS OCCURRED AS OFTEN AS THREE SEPARATE TIMES IN TEN MINUTES, AND IT HAS GONE AS LONG AS TWO WEEKS WITHOUT BEFORE THE NEXT INCIDENT. THE LAST TIME THE ISSUE OCCURRED, I WAS SITUATED ON AN INCLINE STOPPED AT A TRAFFIC LIGHT. WHEN MY FOOT RELEASED THE BRAKE PETAL AND THE CAR MALFUNCTIONED, MY CAR PROCEEDED TO ROLL BACKWARDS DOWN THE INCLINE AND ALMOST COLLIDED WITH THE CAR BEHIND ME. I BRAKE BEFORE THIS HAPPENED. I PROMPTLY TOOK MY CAR TO THE SAME CERTIFIED CHEVROLET DEALERSHIP FOR THE THIRD TIME FOR THIS EXACT SAME ISSUE. THE DEALERSHIP HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM AND HAS BEEN UNSUCCESSFUL IN RECREATING THE ISSUE; HOWEVER, THE CARS FAULT REPORTING SYSTEM HAS PRODUCED ERROR CODES AS EVIDENCE THAT A PROBLEM EXISTS. I HAVE OPENED A CASE WITH CHEVROLET'S CUSTOMER SERVICE CENTER TO RECEIVE FURTHER HELP. I WAS DIRECTED TO GET A RENTAL CAR FROM ENTERPRISE, AND I WAS TOLD THE COST WOULD BE REIMBURSED FOR UP TO THREE DAYS. LATER THAT DAY I RENT A CAR. MY CASE WAS ELEVATED TO A HIGHER STATUS BECAUSE OF THE SAFETY CONCERN. TWO DAYS LATER, I RECIEVED A CALL FROM A SENIOR ADVISER STATING THAT MY RENTAL CAR COST WOULD NOT BE REIMBURSED.
Mfg Campaign: 11254830
Recall Date: Sep 11, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CLUTCH PEDAL DID NOT RETURN TO PROPER POSITION. THIS DID NOT ALLOW THE ABILITY TO SHIFT. IF THIS HAD HAPPEND WHILE DRIVING COULD HAVE BEEN DANGEROUS. VEHICLE WAS STATIONARY IN PARKING LOT. THIS IS A KNOWN ISSUE, TSB IS PIP5558C.
Corrective Action:
CLUTCH PEDAL DID NOT RETURN TO PROPER POSITION. THIS DID NOT ALLOW THE ABILITY TO SHIFT. IF THIS HAD HAPPEND WHILE DRIVING COULD HAVE BEEN DANGEROUS. VEHICLE WAS STATIONARY IN PARKING LOT. THIS IS A KNOWN ISSUE, TSB IS PIP5558C.
Additional Notes:
CLUTCH PEDAL DID NOT RETURN TO PROPER POSITION. THIS DID NOT ALLOW THE ABILITY TO SHIFT. IF THIS HAD HAPPEND WHILE DRIVING COULD HAVE BEEN DANGEROUS. VEHICLE WAS STATIONARY IN PARKING LOT. THIS IS A KNOWN ISSUE, TSB IS PIP5558C.
Mfg Campaign: 11253559
Recall Date: Sep 6, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Corrective Action:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Additional Notes:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Mfg Campaign: 11252095
Recall Date: Aug 28, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Corrective Action:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Additional Notes:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Mfg Campaign: 11252095
Recall Date: Aug 28, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Corrective Action:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Additional Notes:
THE DRIVER INFORMATION CENTER, SPEEDOMETER, TACHOMETER, FUEL GAUGE, TEMP GAUGE, AND TOUCHSCREEN DISPLAY QUIT WORKING THIS MORNING ON OUR '16 CRUZE. CAR STARTS AND RUNS FINE BUT KNOW WAY OF KNOWING OUR SPEED OR WHAT GEAR IT'S IN. PERSISTS THROUGH BATTERY DISCONNECT.
Mfg Campaign: 11252095
Recall Date: Aug 28, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE OVERHEATS ON A REGULAR BASIS. IT WENT IN FOR SERVICE FOR THIS PROBLEM ON 07-03-19, 05-06-19, 11-21-18 & 09-25-18. THE LAST BILL WAS FOR $2919.60. THE DEALERSHIP WHERE THE SERVICE IS BEING COMPLETED HAS ADVISED THAT THE 2016 CHEVY CRUZE IS VERY WELL KNOWN FOR THIS TYPE OF PROBLEM. THE LAST TIME THE VEHICLE WAS IN FOR SERVICE IT TOOK 49 DAYS FOR THE PROBLEM TO BE FIXED. THE SERVICE DEPARTMENT SAID THAT THE PARTS THAT WERE NEEDED WERE ON BACK ORDER BECAUSE SO MANY CHEVY CRUZE'S HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE COULD BREAK DOWN AT ANY TIME AND WE COULD BE IN A VERY REMOTE AREA WITHOUT ANY HELP. THE VEHICLE HAS BEEN WORKED ON FOR THIS PROBLEM AT SANBORN CHEVROLET 1210 S. CHEROKEE LANE, LODI CALIFORNIA 95241-1057. TELEPHONE NUMBER 209-334-5000. IT APPEARS THAT GENERAL MOTORS IS WELL INFORMED ABOUT THIS ISSUE BUT CHOOSES TO PUT THEIR CUSTOMERS AT RISK.
Corrective Action:
THE VEHICLE OVERHEATS ON A REGULAR BASIS. IT WENT IN FOR SERVICE FOR THIS PROBLEM ON 07-03-19, 05-06-19, 11-21-18 & 09-25-18. THE LAST BILL WAS FOR $2919.60. THE DEALERSHIP WHERE THE SERVICE IS BEING COMPLETED HAS ADVISED THAT THE 2016 CHEVY CRUZE IS VERY WELL KNOWN FOR THIS TYPE OF PROBLEM. THE LAST TIME THE VEHICLE WAS IN FOR SERVICE IT TOOK 49 DAYS FOR THE PROBLEM TO BE FIXED. THE SERVICE DEPARTMENT SAID THAT THE PARTS THAT WERE NEEDED WERE ON BACK ORDER BECAUSE SO MANY CHEVY CRUZE'S HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE COULD BREAK DOWN AT ANY TIME AND WE COULD BE IN A VERY REMOTE AREA WITHOUT ANY HELP. THE VEHICLE HAS BEEN WORKED ON FOR THIS PROBLEM AT SANBORN CHEVROLET 1210 S. CHEROKEE LANE, LODI CALIFORNIA 95241-1057. TELEPHONE NUMBER 209-334-5000. IT APPEARS THAT GENERAL MOTORS IS WELL INFORMED ABOUT THIS ISSUE BUT CHOOSES TO PUT THEIR CUSTOMERS AT RISK.
Additional Notes:
THE VEHICLE OVERHEATS ON A REGULAR BASIS. IT WENT IN FOR SERVICE FOR THIS PROBLEM ON 07-03-19, 05-06-19, 11-21-18 & 09-25-18. THE LAST BILL WAS FOR $2919.60. THE DEALERSHIP WHERE THE SERVICE IS BEING COMPLETED HAS ADVISED THAT THE 2016 CHEVY CRUZE IS VERY WELL KNOWN FOR THIS TYPE OF PROBLEM. THE LAST TIME THE VEHICLE WAS IN FOR SERVICE IT TOOK 49 DAYS FOR THE PROBLEM TO BE FIXED. THE SERVICE DEPARTMENT SAID THAT THE PARTS THAT WERE NEEDED WERE ON BACK ORDER BECAUSE SO MANY CHEVY CRUZE'S HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE COULD BREAK DOWN AT ANY TIME AND WE COULD BE IN A VERY REMOTE AREA WITHOUT ANY HELP. THE VEHICLE HAS BEEN WORKED ON FOR THIS PROBLEM AT SANBORN CHEVROLET 1210 S. CHEROKEE LANE, LODI CALIFORNIA 95241-1057. TELEPHONE NUMBER 209-334-5000. IT APPEARS THAT GENERAL MOTORS IS WELL INFORMED ABOUT THIS ISSUE BUT CHOOSES TO PUT THEIR CUSTOMERS AT RISK.
Mfg Campaign: 11252099
Recall Date: Aug 28, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
[XXX] OF EBARA FLUID HANDLING DIVISION WITH THE SHOP FLOOR'S PERMISSION AND WITHOUT MINE PLACE PLAY EQUIPMENT IN VEHICLE AND PASSED OUT PIECES TO SPY ON ME. TO MY KNOWLEDGE THE COPS HAVE RECOVERED SOME OF THE PIECES. BUT, THE FOLLOWING INDIVUALS OF EBARA INTL CORPORATION STILL HAVE SOME OF THE PIECES THEY REFUSE TO GIVE BACK. [XXX]- HUMAN RESOURCES, [XXX]- HUMAN RESOURCES, AND [XXX] - MARKETING HAVE USED THIS EQUIPMENT TO SPY ON ME AND HARASS ME WHILE DRIVING ON THE FREEWAY BY MAKING THERE VOICES POP UP IN DIFFERENT PARTS OF MY VEHICLE. YOU MAY CONTACT THEM AT [XXX] AND ASK FOR [XXX] FOR FURTHER DETAILS. YOU MAY FIND MY VEHICLE BY THE LICENSE PLATE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
[XXX] OF EBARA FLUID HANDLING DIVISION WITH THE SHOP FLOOR'S PERMISSION AND WITHOUT MINE PLACE PLAY EQUIPMENT IN VEHICLE AND PASSED OUT PIECES TO SPY ON ME. TO MY KNOWLEDGE THE COPS HAVE RECOVERED SOME OF THE PIECES. BUT, THE FOLLOWING INDIVUALS OF EBARA INTL CORPORATION STILL HAVE SOME OF THE PIECES THEY REFUSE TO GIVE BACK. [XXX]- HUMAN RESOURCES, [XXX]- HUMAN RESOURCES, AND [XXX] - MARKETING HAVE USED THIS EQUIPMENT TO SPY ON ME AND HARASS ME WHILE DRIVING ON THE FREEWAY BY MAKING THERE VOICES POP UP IN DIFFERENT PARTS OF MY VEHICLE. YOU MAY CONTACT THEM AT [XXX] AND ASK FOR [XXX] FOR FURTHER DETAILS. YOU MAY FIND MY VEHICLE BY THE LICENSE PLATE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
[XXX] OF EBARA FLUID HANDLING DIVISION WITH THE SHOP FLOOR'S PERMISSION AND WITHOUT MINE PLACE PLAY EQUIPMENT IN VEHICLE AND PASSED OUT PIECES TO SPY ON ME. TO MY KNOWLEDGE THE COPS HAVE RECOVERED SOME OF THE PIECES. BUT, THE FOLLOWING INDIVUALS OF EBARA INTL CORPORATION STILL HAVE SOME OF THE PIECES THEY REFUSE TO GIVE BACK. [XXX]- HUMAN RESOURCES, [XXX]- HUMAN RESOURCES, AND [XXX] - MARKETING HAVE USED THIS EQUIPMENT TO SPY ON ME AND HARASS ME WHILE DRIVING ON THE FREEWAY BY MAKING THERE VOICES POP UP IN DIFFERENT PARTS OF MY VEHICLE. YOU MAY CONTACT THEM AT [XXX] AND ASK FOR [XXX] FOR FURTHER DETAILS. YOU MAY FIND MY VEHICLE BY THE LICENSE PLATE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11244761
Recall Date: Aug 18, 2019
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
[XXX] OF EBARA FLUID HANDLING DIVISION WITH THE SHOP FLOOR'S PERMISSION AND WITHOUT MINE PLACE PLAY EQUIPMENT IN VEHICLE AND PASSED OUT PIECES TO SPY ON ME. TO MY KNOWLEDGE THE COPS HAVE RECOVERED SOME OF THE PIECES. BUT, THE FOLLOWING INDIVUALS OF EBARA INTL CORPORATION STILL HAVE SOME OF THE PIECES THEY REFUSE TO GIVE BACK. [XXX]- HUMAN RESOURCES, [XXX]- HUMAN RESOURCES, AND [XXX] - MARKETING HAVE USED THIS EQUIPMENT TO SPY ON ME AND HARASS ME WHILE DRIVING ON THE FREEWAY BY MAKING THERE VOICES POP UP IN DIFFERENT PARTS OF MY VEHICLE. YOU MAY CONTACT THEM AT [XXX] AND ASK FOR [XXX] FOR FURTHER DETAILS. YOU MAY FIND MY VEHICLE BY THE LICENSE PLATE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
[XXX] OF EBARA FLUID HANDLING DIVISION WITH THE SHOP FLOOR'S PERMISSION AND WITHOUT MINE PLACE PLAY EQUIPMENT IN VEHICLE AND PASSED OUT PIECES TO SPY ON ME. TO MY KNOWLEDGE THE COPS HAVE RECOVERED SOME OF THE PIECES. BUT, THE FOLLOWING INDIVUALS OF EBARA INTL CORPORATION STILL HAVE SOME OF THE PIECES THEY REFUSE TO GIVE BACK. [XXX]- HUMAN RESOURCES, [XXX]- HUMAN RESOURCES, AND [XXX] - MARKETING HAVE USED THIS EQUIPMENT TO SPY ON ME AND HARASS ME WHILE DRIVING ON THE FREEWAY BY MAKING THERE VOICES POP UP IN DIFFERENT PARTS OF MY VEHICLE. YOU MAY CONTACT THEM AT [XXX] AND ASK FOR [XXX] FOR FURTHER DETAILS. YOU MAY FIND MY VEHICLE BY THE LICENSE PLATE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
[XXX] OF EBARA FLUID HANDLING DIVISION WITH THE SHOP FLOOR'S PERMISSION AND WITHOUT MINE PLACE PLAY EQUIPMENT IN VEHICLE AND PASSED OUT PIECES TO SPY ON ME. TO MY KNOWLEDGE THE COPS HAVE RECOVERED SOME OF THE PIECES. BUT, THE FOLLOWING INDIVUALS OF EBARA INTL CORPORATION STILL HAVE SOME OF THE PIECES THEY REFUSE TO GIVE BACK. [XXX]- HUMAN RESOURCES, [XXX]- HUMAN RESOURCES, AND [XXX] - MARKETING HAVE USED THIS EQUIPMENT TO SPY ON ME AND HARASS ME WHILE DRIVING ON THE FREEWAY BY MAKING THERE VOICES POP UP IN DIFFERENT PARTS OF MY VEHICLE. YOU MAY CONTACT THEM AT [XXX] AND ASK FOR [XXX] FOR FURTHER DETAILS. YOU MAY FIND MY VEHICLE BY THE LICENSE PLATE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11244761
Recall Date: Aug 18, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 9-542-4410467. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V304000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 9-542-4410467. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V304000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 9-542-4410467. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V304000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Mfg Campaign: 11243672
Recall Date: Aug 13, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ONSTAR MODULE FAILED AT APPROXIMATELY 53,500 MILES, TAKEN TO DEALERSHIP AT 54,542 MILES, GM PART NUMBER 84024907, NOT COVERED BY WARRANTY, ONSTAR SAFETY SYSTEM WILL NOT WORK.
Corrective Action:
ONSTAR MODULE FAILED AT APPROXIMATELY 53,500 MILES, TAKEN TO DEALERSHIP AT 54,542 MILES, GM PART NUMBER 84024907, NOT COVERED BY WARRANTY, ONSTAR SAFETY SYSTEM WILL NOT WORK.
Additional Notes:
ONSTAR MODULE FAILED AT APPROXIMATELY 53,500 MILES, TAKEN TO DEALERSHIP AT 54,542 MILES, GM PART NUMBER 84024907, NOT COVERED BY WARRANTY, ONSTAR SAFETY SYSTEM WILL NOT WORK.
Mfg Campaign: 11243750
Recall Date: Aug 13, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE STOPED IN A PARKING LOT, WAITING FOR A PARKING SPOT THE CAR JUST DIED. I HAD TO RESTART THE ENGINE. THIS HAS HAPPENED TWICE. I HAD PLENTY OF GAS.
Corrective Action:
WHILE STOPED IN A PARKING LOT, WAITING FOR A PARKING SPOT THE CAR JUST DIED. I HAD TO RESTART THE ENGINE. THIS HAS HAPPENED TWICE. I HAD PLENTY OF GAS.
Additional Notes:
WHILE STOPED IN A PARKING LOT, WAITING FOR A PARKING SPOT THE CAR JUST DIED. I HAD TO RESTART THE ENGINE. THIS HAS HAPPENED TWICE. I HAD PLENTY OF GAS.
Mfg Campaign: 11243057
Recall Date: Aug 11, 2019
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