Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18159
Recall Date: May 10, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17035
Recall Date: Jan 26, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50490, 50491
Recall Date: Jul 5, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 50190
Recall Date: Jul 1, 2016
Consumer Complaints
381 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
SERVICE AIRBAG LIGHT AND INDICATOR BEEP HAVE BEEN PRESENT ON MY VEHICLE FOR 1 WEEK NOW....JULY 16-23 2019. STILL OCCURRING TODAY, JULY 23, 2019
Corrective Action:
SERVICE AIRBAG LIGHT AND INDICATOR BEEP HAVE BEEN PRESENT ON MY VEHICLE FOR 1 WEEK NOW....JULY 16-23 2019. STILL OCCURRING TODAY, JULY 23, 2019
Additional Notes:
SERVICE AIRBAG LIGHT AND INDICATOR BEEP HAVE BEEN PRESENT ON MY VEHICLE FOR 1 WEEK NOW....JULY 16-23 2019. STILL OCCURRING TODAY, JULY 23, 2019
Mfg Campaign: 11234078
Recall Date: Jul 23, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHENEVER MY CAR IS TURN OFF FOR 2HRS OR MORE THE VEHICLE WILL NOT START, UNLESS I USE A START JUMPER BOX.
Corrective Action:
WHENEVER MY CAR IS TURN OFF FOR 2HRS OR MORE THE VEHICLE WILL NOT START, UNLESS I USE A START JUMPER BOX.
Additional Notes:
WHENEVER MY CAR IS TURN OFF FOR 2HRS OR MORE THE VEHICLE WILL NOT START, UNLESS I USE A START JUMPER BOX.
Mfg Campaign: 11231771
Recall Date: Jul 14, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.
Corrective Action:
CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.
Additional Notes:
CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.
Mfg Campaign: 11228901
Recall Date: Jul 2, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.
Corrective Action:
CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.
Additional Notes:
CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.
Mfg Campaign: 11228901
Recall Date: Jul 2, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.
Corrective Action:
MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.
Additional Notes:
MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.
Mfg Campaign: 11222136
Recall Date: Jun 24, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.
Corrective Action:
MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.
Additional Notes:
MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.
Mfg Campaign: 11222136
Recall Date: Jun 24, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Corrective Action:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Additional Notes:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Mfg Campaign: 11219148
Recall Date: Jun 10, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Corrective Action:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Additional Notes:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Mfg Campaign: 11219148
Recall Date: Jun 10, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Corrective Action:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Additional Notes:
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Mfg Campaign: 11219148
Recall Date: Jun 10, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL GOING DOWN THE ROAD COOLENT OUTLET HOUSING DISINTEGRATED WHILE HOSE ON THE RADIATOR WAS IN MOTION ON HIGHWAY IT CRACKED WHERE THE PART IS MOLDED PART IS GETS BAD QUICKLY OVERTIME AND HEAT
Corrective Action:
TAKATA RECALL GOING DOWN THE ROAD COOLENT OUTLET HOUSING DISINTEGRATED WHILE HOSE ON THE RADIATOR WAS IN MOTION ON HIGHWAY IT CRACKED WHERE THE PART IS MOLDED PART IS GETS BAD QUICKLY OVERTIME AND HEAT
Additional Notes:
TAKATA RECALL GOING DOWN THE ROAD COOLENT OUTLET HOUSING DISINTEGRATED WHILE HOSE ON THE RADIATOR WAS IN MOTION ON HIGHWAY IT CRACKED WHERE THE PART IS MOLDED PART IS GETS BAD QUICKLY OVERTIME AND HEAT
Mfg Campaign: 11216920
Recall Date: May 30, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.
Corrective Action:
MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.
Additional Notes:
MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.
Mfg Campaign: 11206908
Recall Date: May 10, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.
Corrective Action:
MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.
Additional Notes:
MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.
Mfg Campaign: 11206908
Recall Date: May 10, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. EAST HILLS CHEVROLET OF FREEPORT (42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889) WAS NOTIFIED OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT. THE DEALER REQUIRED THAT THE CONTACT FOLLOW-UP WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. EAST HILLS CHEVROLET OF FREEPORT (42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889) WAS NOTIFIED OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT. THE DEALER REQUIRED THAT THE CONTACT FOLLOW-UP WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. EAST HILLS CHEVROLET OF FREEPORT (42 EAST SUNRISE HIGHWAY, FREEPORT, NY 11520, (888) 739-7889) WAS NOTIFIED OF THE FAILURE AND HAD NOT YET SCHEDULED AN APPOINTMENT. THE DEALER REQUIRED THAT THE CONTACT FOLLOW-UP WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11205987
Recall Date: May 7, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN STOPPING, AN INITIAL PRESS OF THE BRAKE PEDAL WOULD NOT ENGAGE BRAKE LIKE USUAL. HAD TO PUSH ALL THE WAY DOWN TO GET THE VEHICLE'S BRAKES TO ENGAGE. THIS HAS HAPPENED THREE TIMES, EACH TIME THE VEHICLE WAS IN MOTION, DRIVING UNDER 20MPH.
Corrective Action:
WHEN STOPPING, AN INITIAL PRESS OF THE BRAKE PEDAL WOULD NOT ENGAGE BRAKE LIKE USUAL. HAD TO PUSH ALL THE WAY DOWN TO GET THE VEHICLE'S BRAKES TO ENGAGE. THIS HAS HAPPENED THREE TIMES, EACH TIME THE VEHICLE WAS IN MOTION, DRIVING UNDER 20MPH.
Additional Notes:
WHEN STOPPING, AN INITIAL PRESS OF THE BRAKE PEDAL WOULD NOT ENGAGE BRAKE LIKE USUAL. HAD TO PUSH ALL THE WAY DOWN TO GET THE VEHICLE'S BRAKES TO ENGAGE. THIS HAS HAPPENED THREE TIMES, EACH TIME THE VEHICLE WAS IN MOTION, DRIVING UNDER 20MPH.
Mfg Campaign: 11196585
Recall Date: Apr 15, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT ANYTIME AND IT COULD CAUSE A VERY BAD ACCIDENT FOR I WILL NOT HAVE NO CONTROL OVER THE CAR.
Corrective Action:
MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT ANYTIME AND IT COULD CAUSE A VERY BAD ACCIDENT FOR I WILL NOT HAVE NO CONTROL OVER THE CAR.
Additional Notes:
MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT ANYTIME AND IT COULD CAUSE A VERY BAD ACCIDENT FOR I WILL NOT HAVE NO CONTROL OVER THE CAR.
Mfg Campaign: 11193976
Recall Date: Apr 5, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT ANYTIME AND IT COULD CAUSE A VERY BAD ACCIDENT FOR I WILL NOT HAVE NO CONTROL OVER THE CAR.
Corrective Action:
MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT ANYTIME AND IT COULD CAUSE A VERY BAD ACCIDENT FOR I WILL NOT HAVE NO CONTROL OVER THE CAR.
Additional Notes:
MY 2016 CHEVY CRUZE LS STARTED MAKING A ROARING NOISE WHILE DRIVING DOWN THE ROAD THEN THE STEERING GOT VERY STIFF I BARELY MADE IT HOME AND I CALLED THE DEALERSHIP AND THEY INFORMED ME THAT IF I CONTINUE TO DRIVE THE CAR THIS WAY THE STEERING WILL LOCK UP AT ANYTIME AND IT COULD CAUSE A VERY BAD ACCIDENT FOR I WILL NOT HAVE NO CONTROL OVER THE CAR.
Mfg Campaign: 11193976
Recall Date: Apr 5, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.
Corrective Action:
WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.
Additional Notes:
WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.
Mfg Campaign: 11193361
Recall Date: Apr 2, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.
Corrective Action:
WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.
Additional Notes:
WHEN LEAVING A GROCERY STORE, ROUGHLY 2 MILES, MY HUSBAND SAID THE GAS PEDDLE CLICKED. MOMENTS LATER, THE CAR STARTED SHIFTING WEIRD. WOULD NOT GET PAST FIRST GEAR. SECOND GEAR MADE THE CAR SUPER SHAKY AND THEN IT SHUT OFF. WHEN RESTARTING, CAR WOULD DRIVE NORMAL FOR A MINUTE THEN ACT UP AGAIN. WE WOULD PUT IT IN NEURAL AND COAST IT WITH NO PROBLEMS UNTIL IT DIED AGAIN. WHEN WE GOT HOME ABOUT 30 MINUTES LATER, I PULLED THE CODE AND IT WAS PULLING O2 BANK 1 SENSOR 2. CAR IS AT THE DEALERSHIP NOW. WAITING FOR A CALL ON THE DIAGNOSIS.
Mfg Campaign: 11193361
Recall Date: Apr 2, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR ENTERTAINMENT SYSTEM INTERMITTENTLY CUTS OUT WHILE DRIVING, ERROR MESSAGE WILL BRIEFLY FLASH ON SCREEN. THE PROBLEM WAS IDENTIFIED AS A FAULTY NEGATIVE BATTERY CABLE. THE SAME PROBLEM WAS PRESENT IN 2011-2015 CRUZE'S AND CHEVY ISSUED A SPECIAL COVERAGE ADJUSTMENT FOR THOSE MODEL YEARS. SEE BULLETIN 14311B. I EXPERIENCED THE EXACT SAME ISSUES, AND THE FIX BY THE MECHANIC WAS THE SAME FIX. WHY ISN'T CHEVY COVERING LATER MODEL YEARS?
Corrective Action:
CAR ENTERTAINMENT SYSTEM INTERMITTENTLY CUTS OUT WHILE DRIVING, ERROR MESSAGE WILL BRIEFLY FLASH ON SCREEN. THE PROBLEM WAS IDENTIFIED AS A FAULTY NEGATIVE BATTERY CABLE. THE SAME PROBLEM WAS PRESENT IN 2011-2015 CRUZE'S AND CHEVY ISSUED A SPECIAL COVERAGE ADJUSTMENT FOR THOSE MODEL YEARS. SEE BULLETIN 14311B. I EXPERIENCED THE EXACT SAME ISSUES, AND THE FIX BY THE MECHANIC WAS THE SAME FIX. WHY ISN'T CHEVY COVERING LATER MODEL YEARS?
Additional Notes:
CAR ENTERTAINMENT SYSTEM INTERMITTENTLY CUTS OUT WHILE DRIVING, ERROR MESSAGE WILL BRIEFLY FLASH ON SCREEN. THE PROBLEM WAS IDENTIFIED AS A FAULTY NEGATIVE BATTERY CABLE. THE SAME PROBLEM WAS PRESENT IN 2011-2015 CRUZE'S AND CHEVY ISSUED A SPECIAL COVERAGE ADJUSTMENT FOR THOSE MODEL YEARS. SEE BULLETIN 14311B. I EXPERIENCED THE EXACT SAME ISSUES, AND THE FIX BY THE MECHANIC WAS THE SAME FIX. WHY ISN'T CHEVY COVERING LATER MODEL YEARS?
Mfg Campaign: 11191342
Recall Date: Mar 25, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH THE CHECK ENGINE LIGHT ON. IT WAS RECENTLY SERVICED AT DENOOYER CHEVROLET IN KALAMAZOO MICHIGAN DUE TO THE SAME ISSUES, 3 TIMES PRIOR TO THIS. CAR HAS 70,000 MILES ON IT AND DOES NOT SEEM TO BE RELIABLE AT ALL WITH SAME ISSUE OCCURING SHORTLY AFTER "SERVICE/REPAIR". I WANT SOMETHING DONE ABOUT THIS. I DO NOT FEEL SAFE!!
Corrective Action:
I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH THE CHECK ENGINE LIGHT ON. IT WAS RECENTLY SERVICED AT DENOOYER CHEVROLET IN KALAMAZOO MICHIGAN DUE TO THE SAME ISSUES, 3 TIMES PRIOR TO THIS. CAR HAS 70,000 MILES ON IT AND DOES NOT SEEM TO BE RELIABLE AT ALL WITH SAME ISSUE OCCURING SHORTLY AFTER "SERVICE/REPAIR". I WANT SOMETHING DONE ABOUT THIS. I DO NOT FEEL SAFE!!
Additional Notes:
I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH THE CHECK ENGINE LIGHT ON. IT WAS RECENTLY SERVICED AT DENOOYER CHEVROLET IN KALAMAZOO MICHIGAN DUE TO THE SAME ISSUES, 3 TIMES PRIOR TO THIS. CAR HAS 70,000 MILES ON IT AND DOES NOT SEEM TO BE RELIABLE AT ALL WITH SAME ISSUE OCCURING SHORTLY AFTER "SERVICE/REPAIR". I WANT SOMETHING DONE ABOUT THIS. I DO NOT FEEL SAFE!!
Mfg Campaign: 11186674
Recall Date: Mar 13, 2019
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