Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18159
Recall Date: May 10, 2018
Consumer Complaints
147 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Corrective Action:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Additional Notes:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Mfg Campaign: 11208966
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Corrective Action:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Additional Notes:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Mfg Campaign: 11208966
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Corrective Action:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Additional Notes:
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Mfg Campaign: 11208966
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
OWN A 2018 CHEVY CRUZE, PURCHASED OFF SHOWROOM FLOOR IN JULY 2018. SINCE THEN THE TIRES HAVE ALL BEEN REPLACED 3 TIMES DUE TO BLOW OUTS OR BULDGING. THAT IS 12 BRAND NEW TIRES IN LESS THAN A YEAR! WHEN RECEIVED A BLOW OUT THE CAR WAS IN MOTION. THE TYPE OF TIRES ARE HANKOOK VENTUS V2 205/50/R/17. THE DATE SPAN IS APPROXIMATELY JANUARY TO THE PRESENT.
Corrective Action:
OWN A 2018 CHEVY CRUZE, PURCHASED OFF SHOWROOM FLOOR IN JULY 2018. SINCE THEN THE TIRES HAVE ALL BEEN REPLACED 3 TIMES DUE TO BLOW OUTS OR BULDGING. THAT IS 12 BRAND NEW TIRES IN LESS THAN A YEAR! WHEN RECEIVED A BLOW OUT THE CAR WAS IN MOTION. THE TYPE OF TIRES ARE HANKOOK VENTUS V2 205/50/R/17. THE DATE SPAN IS APPROXIMATELY JANUARY TO THE PRESENT.
Additional Notes:
OWN A 2018 CHEVY CRUZE, PURCHASED OFF SHOWROOM FLOOR IN JULY 2018. SINCE THEN THE TIRES HAVE ALL BEEN REPLACED 3 TIMES DUE TO BLOW OUTS OR BULDGING. THAT IS 12 BRAND NEW TIRES IN LESS THAN A YEAR! WHEN RECEIVED A BLOW OUT THE CAR WAS IN MOTION. THE TYPE OF TIRES ARE HANKOOK VENTUS V2 205/50/R/17. THE DATE SPAN IS APPROXIMATELY JANUARY TO THE PRESENT.
Mfg Campaign: 11203431
Recall Date: Apr 24, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML GENERAL MOTORS FIX IS TO PUT THE CAR IN REVERSE FOR 13 SECONDS AFTER STOPPING AND BACK INTO DRIVE. THIS IS AFTER SIX MONTHS OF DEALING WITH THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML GENERAL MOTORS FIX IS TO PUT THE CAR IN REVERSE FOR 13 SECONDS AFTER STOPPING AND BACK INTO DRIVE. THIS IS AFTER SIX MONTHS OF DEALING WITH THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML GENERAL MOTORS FIX IS TO PUT THE CAR IN REVERSE FOR 13 SECONDS AFTER STOPPING AND BACK INTO DRIVE. THIS IS AFTER SIX MONTHS OF DEALING WITH THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11193176
Recall Date: Apr 1, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CAR FOGS THEN FROSTS UP . ALSS WHEN IT RAINS THE OUTER PART OF WINDOWS HAVE AN ADD FILM AND MAKE IT VERY HARD TO SEE AFTER THE WINDSHIELD WIPES THE RAIN OFF. VERY DANGEROUS CAR. I HAVE LOOKED AROUND AND ALL SEEM TO COMPLAIN ABOUT IT. HOW CAN THEY GET AWAY WITH THIS?
Corrective Action:
CAR FOGS THEN FROSTS UP . ALSS WHEN IT RAINS THE OUTER PART OF WINDOWS HAVE AN ADD FILM AND MAKE IT VERY HARD TO SEE AFTER THE WINDSHIELD WIPES THE RAIN OFF. VERY DANGEROUS CAR. I HAVE LOOKED AROUND AND ALL SEEM TO COMPLAIN ABOUT IT. HOW CAN THEY GET AWAY WITH THIS?
Additional Notes:
CAR FOGS THEN FROSTS UP . ALSS WHEN IT RAINS THE OUTER PART OF WINDOWS HAVE AN ADD FILM AND MAKE IT VERY HARD TO SEE AFTER THE WINDSHIELD WIPES THE RAIN OFF. VERY DANGEROUS CAR. I HAVE LOOKED AROUND AND ALL SEEM TO COMPLAIN ABOUT IT. HOW CAN THEY GET AWAY WITH THIS?
Mfg Campaign: 11192601
Recall Date: Mar 30, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Corrective Action:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Additional Notes:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Mfg Campaign: 11191084
Recall Date: Mar 23, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Corrective Action:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Additional Notes:
RADIO/INFOTAINMENT SYSTEM DISPLAY GOES FULL BRIGHT EVEN DURING NIGHT AND CANNOT BE DIMMED AND DESTROYS THE DRIVERS NIGHT VISION AND CAN ONLY BE RESET BY STOPPING THE CAR AND CYCLING THROUGH REVERSE, TO ACTIVATE REVERSE CAMERA. ALSO, REVERSE CAMERA OPERATION PUTS SCREEN IN FULL BRIGHT, WHICH AT NIGHT MAKES THE DISPLAY TOO BRIGHT TO USE, AND DISTRACTING TO THE DRIVER TRYING TO SAFELY OPERATE THE CAR IN REVERSE AT NIGHT. THIS APPEARS TO BE A PROBLEM WITH ALL 2016-2018 CHEVROLET CRUZE WITH THE 7' MYLINK INFOTAINMENT SYSTEM AS CAN BE SEEN IN THE ACTIVE ONLINE FORUM DISCUSSION OF THIS ISSUE: HTTPS://WWW.CRUZETALK.COM/FORUM/393-GEN2-AUDIO-ELECTRONICS/223897-HOW-DIM-7-MYLINK-DISPLAY.HTML
Mfg Campaign: 11191086
Recall Date: Mar 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAMAKA RECALL SQUEAKY NOISE COMING FROM FRONT LEFT AXLE WHEN DRIVING VEHICLE ON HIGHWAY OR CITY STREET. FRONT BREAKS LEAKING.
Corrective Action:
TAMAKA RECALL SQUEAKY NOISE COMING FROM FRONT LEFT AXLE WHEN DRIVING VEHICLE ON HIGHWAY OR CITY STREET. FRONT BREAKS LEAKING.
Additional Notes:
TAMAKA RECALL SQUEAKY NOISE COMING FROM FRONT LEFT AXLE WHEN DRIVING VEHICLE ON HIGHWAY OR CITY STREET. FRONT BREAKS LEAKING.
Mfg Campaign: 11187169
Recall Date: Mar 15, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TAMAKA RECALL SQUEAKY NOISE COMING FROM FRONT LEFT AXLE WHEN DRIVING VEHICLE ON HIGHWAY OR CITY STREET. FRONT BREAKS LEAKING.
Corrective Action:
TAMAKA RECALL SQUEAKY NOISE COMING FROM FRONT LEFT AXLE WHEN DRIVING VEHICLE ON HIGHWAY OR CITY STREET. FRONT BREAKS LEAKING.
Additional Notes:
TAMAKA RECALL SQUEAKY NOISE COMING FROM FRONT LEFT AXLE WHEN DRIVING VEHICLE ON HIGHWAY OR CITY STREET. FRONT BREAKS LEAKING.
Mfg Campaign: 11187169
Recall Date: Mar 15, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Mfg Campaign: 11185508
Recall Date: Mar 9, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Mfg Campaign: 11185508
Recall Date: Mar 9, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Corrective Action:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Additional Notes:
WHILE DRIVING ON THE INTERSTATE AT 60MPH, WITHOUT WARNING THE ENGINE TURNED OFF. THE DASH WENT COMPLETELY DARK. NO POWER, NO STEERING. DRIFTED TO SHOULDER. PUT IN PARK, TURNED KEY TO OFF THEN ON. VEHICLE STARTED. (NO WARNING OR SERVICE CODES) REPLICATED AGAIN ABOUT 10 MINS LATER. ON CITY STREET TRAVELING 35 MPH WITHOUT WARNING DASH WENT DARK AND CAR SHUT OFF. SAME PROCEDURE TO START. (NO WARNING OR SERVICE CODES) UNKNOWN WHAT CAUSED MASSIVE FAILURE. NO INDICATORS.
Mfg Campaign: 11185508
Recall Date: Mar 9, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE THE VEHICLE SERVICE FOR THE 30,000 MILES FLUSH ON JANUARY 21,2019. ON JANUARY 29TH I WAS ON THE FREEWAY IN MORNING TRAFFIC HEADING NORTH ON THE 110 WHEN AT 25 MILES I MADE A SUDDEN STOP DUE TO THE CAR IMFRONT OF ME. MY CAR DIDN'T STOP AND SLAMMED INTO THE CAR IN FRONT OF ME. MY CAR WAS REPORTED TO BE TWO DAYS LATER AS A TOTAL LOSS. I'M GRATEFUL MY KIDS, SISTER AND I WEREN'T INJURED. JUST DOESN'T MAKE SENSE AFTER JUST PAYING ALMOST $500 A WEEK BEFORE FOR SERVICING.
Corrective Action:
I HAVE THE VEHICLE SERVICE FOR THE 30,000 MILES FLUSH ON JANUARY 21,2019. ON JANUARY 29TH I WAS ON THE FREEWAY IN MORNING TRAFFIC HEADING NORTH ON THE 110 WHEN AT 25 MILES I MADE A SUDDEN STOP DUE TO THE CAR IMFRONT OF ME. MY CAR DIDN'T STOP AND SLAMMED INTO THE CAR IN FRONT OF ME. MY CAR WAS REPORTED TO BE TWO DAYS LATER AS A TOTAL LOSS. I'M GRATEFUL MY KIDS, SISTER AND I WEREN'T INJURED. JUST DOESN'T MAKE SENSE AFTER JUST PAYING ALMOST $500 A WEEK BEFORE FOR SERVICING.
Additional Notes:
I HAVE THE VEHICLE SERVICE FOR THE 30,000 MILES FLUSH ON JANUARY 21,2019. ON JANUARY 29TH I WAS ON THE FREEWAY IN MORNING TRAFFIC HEADING NORTH ON THE 110 WHEN AT 25 MILES I MADE A SUDDEN STOP DUE TO THE CAR IMFRONT OF ME. MY CAR DIDN'T STOP AND SLAMMED INTO THE CAR IN FRONT OF ME. MY CAR WAS REPORTED TO BE TWO DAYS LATER AS A TOTAL LOSS. I'M GRATEFUL MY KIDS, SISTER AND I WEREN'T INJURED. JUST DOESN'T MAKE SENSE AFTER JUST PAYING ALMOST $500 A WEEK BEFORE FOR SERVICING.
Mfg Campaign: 11181271
Recall Date: Feb 20, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).
Corrective Action:
WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).
Additional Notes:
WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).
Mfg Campaign: 11179730
Recall Date: Feb 13, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).
Corrective Action:
WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).
Additional Notes:
WATER IS LEAKING INTO THE TRUNK. IT WAS SUPPOSEDLY REPAIRED ON 1/12/2019. I HAD TO RETURN ON 1/21/2019 BECAUSE WATER WAS STILL LEAKING INTO THE TRUNK. THEN AFTER APPARENTLY BEING FIXED AGAIN, I WAS FORCED TO RETURN ON 1/30/2019 WITH WATER STILL LEAKING INTO THE TRUNK, NOTHING WAS DONE (I HAVE PICTURES AND VIDEO OF SAID LEAK).
Mfg Campaign: 11179730
Recall Date: Feb 13, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
ALL AIRBAGS WERE DEPLOYED DURING THE ACCIDENT EXCEPT DRIVERS SIDE (STEERING WHEEL). THE VEHICLE WAS IN MOTION ON CITY STREET.
Corrective Action:
ALL AIRBAGS WERE DEPLOYED DURING THE ACCIDENT EXCEPT DRIVERS SIDE (STEERING WHEEL). THE VEHICLE WAS IN MOTION ON CITY STREET.
Additional Notes:
ALL AIRBAGS WERE DEPLOYED DURING THE ACCIDENT EXCEPT DRIVERS SIDE (STEERING WHEEL). THE VEHICLE WAS IN MOTION ON CITY STREET.
Mfg Campaign: 11172201
Recall Date: Jan 25, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT EACH TIME THE VEHICLE WENT THROUGH A CAR WASH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF PORTLAND (LOCATED AT 1000 BRIGHTON AVE, PORTLAND, ME 04102, (207) 420-8968) AND THE CONTACT WAS ADVISED TO DRIVE THE VEHICLE FAST ON THE HIGHWAY TO CLEAR THE FILTER, WHICH WOULD TURN OFF THE WARNING INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 94989017128. THE APPROXIMATE FAILURE MILEAGE WAS 9,900.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT EACH TIME THE VEHICLE WENT THROUGH A CAR WASH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF PORTLAND (LOCATED AT 1000 BRIGHTON AVE, PORTLAND, ME 04102, (207) 420-8968) AND THE CONTACT WAS ADVISED TO DRIVE THE VEHICLE FAST ON THE HIGHWAY TO CLEAR THE FILTER, WHICH WOULD TURN OFF THE WARNING INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 94989017128. THE APPROXIMATE FAILURE MILEAGE WAS 9,900.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT EACH TIME THE VEHICLE WENT THROUGH A CAR WASH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF PORTLAND (LOCATED AT 1000 BRIGHTON AVE, PORTLAND, ME 04102, (207) 420-8968) AND THE CONTACT WAS ADVISED TO DRIVE THE VEHICLE FAST ON THE HIGHWAY TO CLEAR THE FILTER, WHICH WOULD TURN OFF THE WARNING INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 94989017128. THE APPROXIMATE FAILURE MILEAGE WAS 9,900.
Mfg Campaign: 11171354
Recall Date: Jan 22, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS LEAVING WORK ON 11-30-18 @ 5P.M. STARTED DRIVING DOWN LA HARPE BLVD, LIKE I DO EVERYDAY AFTER WORK. IT WAS RAINING THAT AFTERNOON WHEN I WAS LEAVING WORK. I WENT THROUGH A SMALL PUDDLE OF WATER AND MY CAR COMPLETELY SHUTDOWN AND WOULD NOT GO ANYWHERE. I HAD IT TOWED TO CRAIN CHEVROLET WHERE THE VEHICLE WAS BOUGHT. THE GM CERTIFIED MECHANIC CALLED US HALF AN HOUR AFTER THEY OPENED SATURDAY MORNING AND SAID THAT THE ENGINE WAS SEIZED AND THE ONLY WAY HE FOUND THAT OUT WAS JUST STARTING THE VEHICLE UP WITHOUT LOOKING @ THE VEHICLE FIRST. MY HUSBAND AND I WENT UP THERE SATURDAY AFTERNOON JUST TO ASK IF WE COULD TAKE A PEEK AT IT NONE OF THE VEHICLE WAS TAKEN APART AND HE WAS WRONG ON THREE DIFFERENT THINGS HE TOLD ME AND I WAS ABLE TO PROVE HIM WRONG ON THE SPOT HE JUST CHANGED TOPIC AND LOOK THE OTHER WAY I JUST THINK THERE'S SOMETHING FISHY GOING ON HERE. I BELIEVE IF THE PROPER DIAGNOSTICS WOULD HAVE BEEN DONE ON THE VEHICLE BEFORE HE JUST STARTED UP THE PROBLEM MAY HAVE BEEN FIXED BUT WITH GM CERTIFIED MACANIC JUST STARTING UP MY VEHICLE COULD HAVE FORCED EVEN MORE WATER INTO THE ENGINE AND PRETTY MUCH MADE IT DO WHAT IT DID. WE MADE A CLAIM ON DECEMBER 1ST WITH FARM BUREAU & MADE A CLAIM WITH THE GM SENIOR ADVISOR ON THE SAME DATE. THE INSURANCE ADJUSTER JUST PRETTY MUCH WENT OUT THERE AND TOLD HIM TO JUST TEAR THE VEHICLE APART AND FIND OUT WHAT'S WRONG WITH IT DIDN'T ASK IF THAT'S WHAT WE WANT IT DONE OR NOT AND NOW ALL THE SUDDEN IT'S ALL TAKEN APART AND TOTALED OUT WE'RE STUCK WITH THE DEPRECIATION VALUE AND DEDUCTABLE AND NO VEHICLE. SENIOR ADVISOR FROM GM JUST GOT BACK TO US TODAY ON THE DEC. 4TH, DALEESA WAS SUPPOSED TO GET IN CONTACT WITH THE DEALERSHIP (CRAIN) AND FIGURE OUT WHAT WAS REALLY GOING ON WITH MY VEHICLE, INSTEAD DALEESA NEGLECTED TO CONTACT ME OR MY HUSBAND. THERE WAS DIFFERENTLY SOME NEGLIGENT ACTION ON CRAIN'S SIDE AND GM.
Corrective Action:
I WAS LEAVING WORK ON 11-30-18 @ 5P.M. STARTED DRIVING DOWN LA HARPE BLVD, LIKE I DO EVERYDAY AFTER WORK. IT WAS RAINING THAT AFTERNOON WHEN I WAS LEAVING WORK. I WENT THROUGH A SMALL PUDDLE OF WATER AND MY CAR COMPLETELY SHUTDOWN AND WOULD NOT GO ANYWHERE. I HAD IT TOWED TO CRAIN CHEVROLET WHERE THE VEHICLE WAS BOUGHT. THE GM CERTIFIED MECHANIC CALLED US HALF AN HOUR AFTER THEY OPENED SATURDAY MORNING AND SAID THAT THE ENGINE WAS SEIZED AND THE ONLY WAY HE FOUND THAT OUT WAS JUST STARTING THE VEHICLE UP WITHOUT LOOKING @ THE VEHICLE FIRST. MY HUSBAND AND I WENT UP THERE SATURDAY AFTERNOON JUST TO ASK IF WE COULD TAKE A PEEK AT IT NONE OF THE VEHICLE WAS TAKEN APART AND HE WAS WRONG ON THREE DIFFERENT THINGS HE TOLD ME AND I WAS ABLE TO PROVE HIM WRONG ON THE SPOT HE JUST CHANGED TOPIC AND LOOK THE OTHER WAY I JUST THINK THERE'S SOMETHING FISHY GOING ON HERE. I BELIEVE IF THE PROPER DIAGNOSTICS WOULD HAVE BEEN DONE ON THE VEHICLE BEFORE HE JUST STARTED UP THE PROBLEM MAY HAVE BEEN FIXED BUT WITH GM CERTIFIED MACANIC JUST STARTING UP MY VEHICLE COULD HAVE FORCED EVEN MORE WATER INTO THE ENGINE AND PRETTY MUCH MADE IT DO WHAT IT DID. WE MADE A CLAIM ON DECEMBER 1ST WITH FARM BUREAU & MADE A CLAIM WITH THE GM SENIOR ADVISOR ON THE SAME DATE. THE INSURANCE ADJUSTER JUST PRETTY MUCH WENT OUT THERE AND TOLD HIM TO JUST TEAR THE VEHICLE APART AND FIND OUT WHAT'S WRONG WITH IT DIDN'T ASK IF THAT'S WHAT WE WANT IT DONE OR NOT AND NOW ALL THE SUDDEN IT'S ALL TAKEN APART AND TOTALED OUT WE'RE STUCK WITH THE DEPRECIATION VALUE AND DEDUCTABLE AND NO VEHICLE. SENIOR ADVISOR FROM GM JUST GOT BACK TO US TODAY ON THE DEC. 4TH, DALEESA WAS SUPPOSED TO GET IN CONTACT WITH THE DEALERSHIP (CRAIN) AND FIGURE OUT WHAT WAS REALLY GOING ON WITH MY VEHICLE, INSTEAD DALEESA NEGLECTED TO CONTACT ME OR MY HUSBAND. THERE WAS DIFFERENTLY SOME NEGLIGENT ACTION ON CRAIN'S SIDE AND GM.
Additional Notes:
I WAS LEAVING WORK ON 11-30-18 @ 5P.M. STARTED DRIVING DOWN LA HARPE BLVD, LIKE I DO EVERYDAY AFTER WORK. IT WAS RAINING THAT AFTERNOON WHEN I WAS LEAVING WORK. I WENT THROUGH A SMALL PUDDLE OF WATER AND MY CAR COMPLETELY SHUTDOWN AND WOULD NOT GO ANYWHERE. I HAD IT TOWED TO CRAIN CHEVROLET WHERE THE VEHICLE WAS BOUGHT. THE GM CERTIFIED MECHANIC CALLED US HALF AN HOUR AFTER THEY OPENED SATURDAY MORNING AND SAID THAT THE ENGINE WAS SEIZED AND THE ONLY WAY HE FOUND THAT OUT WAS JUST STARTING THE VEHICLE UP WITHOUT LOOKING @ THE VEHICLE FIRST. MY HUSBAND AND I WENT UP THERE SATURDAY AFTERNOON JUST TO ASK IF WE COULD TAKE A PEEK AT IT NONE OF THE VEHICLE WAS TAKEN APART AND HE WAS WRONG ON THREE DIFFERENT THINGS HE TOLD ME AND I WAS ABLE TO PROVE HIM WRONG ON THE SPOT HE JUST CHANGED TOPIC AND LOOK THE OTHER WAY I JUST THINK THERE'S SOMETHING FISHY GOING ON HERE. I BELIEVE IF THE PROPER DIAGNOSTICS WOULD HAVE BEEN DONE ON THE VEHICLE BEFORE HE JUST STARTED UP THE PROBLEM MAY HAVE BEEN FIXED BUT WITH GM CERTIFIED MACANIC JUST STARTING UP MY VEHICLE COULD HAVE FORCED EVEN MORE WATER INTO THE ENGINE AND PRETTY MUCH MADE IT DO WHAT IT DID. WE MADE A CLAIM ON DECEMBER 1ST WITH FARM BUREAU & MADE A CLAIM WITH THE GM SENIOR ADVISOR ON THE SAME DATE. THE INSURANCE ADJUSTER JUST PRETTY MUCH WENT OUT THERE AND TOLD HIM TO JUST TEAR THE VEHICLE APART AND FIND OUT WHAT'S WRONG WITH IT DIDN'T ASK IF THAT'S WHAT WE WANT IT DONE OR NOT AND NOW ALL THE SUDDEN IT'S ALL TAKEN APART AND TOTALED OUT WE'RE STUCK WITH THE DEPRECIATION VALUE AND DEDUCTABLE AND NO VEHICLE. SENIOR ADVISOR FROM GM JUST GOT BACK TO US TODAY ON THE DEC. 4TH, DALEESA WAS SUPPOSED TO GET IN CONTACT WITH THE DEALERSHIP (CRAIN) AND FIGURE OUT WHAT WAS REALLY GOING ON WITH MY VEHICLE, INSTEAD DALEESA NEGLECTED TO CONTACT ME OR MY HUSBAND. THERE WAS DIFFERENTLY SOME NEGLIGENT ACTION ON CRAIN'S SIDE AND GM.
Mfg Campaign: 11156705
Recall Date: Dec 7, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I WAS BACKING OUT I PLACED MY FOOT ON THE GAS AS I GOT READY TO BREAK I PLACED MY FOOT ON THE BRAKE, BUT THAT'S WHEN MY FOOT SLIPPED OFF THE PEDAL AND BACKED INTO THE PERSON BEHIND ME.
Corrective Action:
AS I WAS BACKING OUT I PLACED MY FOOT ON THE GAS AS I GOT READY TO BREAK I PLACED MY FOOT ON THE BRAKE, BUT THAT'S WHEN MY FOOT SLIPPED OFF THE PEDAL AND BACKED INTO THE PERSON BEHIND ME.
Additional Notes:
AS I WAS BACKING OUT I PLACED MY FOOT ON THE GAS AS I GOT READY TO BREAK I PLACED MY FOOT ON THE BRAKE, BUT THAT'S WHEN MY FOOT SLIPPED OFF THE PEDAL AND BACKED INTO THE PERSON BEHIND ME.
Mfg Campaign: 11154606
Recall Date: Nov 28, 2018
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