Complaints & Recalls
Consumer Complaints
110 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Corrective Action:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Additional Notes:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Mfg Campaign: 11621675
Recall Date: Oct 24, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Corrective Action:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Additional Notes:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Mfg Campaign: 11621675
Recall Date: Oct 24, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Corrective Action:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Additional Notes:
There is a terrible glare on the window from the dashboard that makes it harder to see the road. The automatic lane change for SuperCruise is overly sensitive and has made me miss exits before by changing lanes unnecessarily. When in single pedal driving mode it will brake unnecessarily while in cruise control
Mfg Campaign: 11621675
Recall Date: Oct 24, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Dashboard glare on sunny days makes it difficult to see a head of you.
Corrective Action:
Dashboard glare on sunny days makes it difficult to see a head of you.
Additional Notes:
Dashboard glare on sunny days makes it difficult to see a head of you.
Mfg Campaign: 11621732
Recall Date: Oct 24, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I believe that the problem with the car is that there is an excessive amount of dashboard glare on the windshield because of the design of the dashboard
Corrective Action:
I believe that the problem with the car is that there is an excessive amount of dashboard glare on the windshield because of the design of the dashboard
Additional Notes:
I believe that the problem with the car is that there is an excessive amount of dashboard glare on the windshield because of the design of the dashboard
Mfg Campaign: 11621761
Recall Date: Oct 24, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Intense glare of the dashboard onto the windshield while driving. I don't know if it's due to the type of plastic the dashboard is made out of, or the grade of glass the windshield is, or both, but the glare the dashboard puts on the windshield is SEVERE and happens at ALL times of day, regardless of the car's orientation towards the sun. The glare gets even worse as dust accumulates on the windshield and dashboard. There was a pedestrian in front of me at 9AM and I barely saw them. If you search google for chevy forms and reddit forms, many others are reporting this issue. To put it into perspective, when I drive my dad's BMW, the heads up display for the speedometer is less intense than the dashboard glare in my car, and the dashboard glare in my Equinox EV takes up the ENTIRE windshield. I know it doesn't seem like much, but years and years of this everyday multiplied by thousands of drivers is bound to cause terrible traffic accidents. Thanks for taking the time to read my complaint. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Intense glare of the dashboard onto the windshield while driving. I don't know if it's due to the type of plastic the dashboard is made out of, or the grade of glass the windshield is, or both, but the glare the dashboard puts on the windshield is SEVERE and happens at ALL times of day, regardless of the car's orientation towards the sun. The glare gets even worse as dust accumulates on the windshield and dashboard. There was a pedestrian in front of me at 9AM and I barely saw them. If you search google for chevy forms and reddit forms, many others are reporting this issue. To put it into perspective, when I drive my dad's BMW, the heads up display for the speedometer is less intense than the dashboard glare in my car, and the dashboard glare in my Equinox EV takes up the ENTIRE windshield. I know it doesn't seem like much, but years and years of this everyday multiplied by thousands of drivers is bound to cause terrible traffic accidents. Thanks for taking the time to read my complaint. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Intense glare of the dashboard onto the windshield while driving. I don't know if it's due to the type of plastic the dashboard is made out of, or the grade of glass the windshield is, or both, but the glare the dashboard puts on the windshield is SEVERE and happens at ALL times of day, regardless of the car's orientation towards the sun. The glare gets even worse as dust accumulates on the windshield and dashboard. There was a pedestrian in front of me at 9AM and I barely saw them. If you search google for chevy forms and reddit forms, many others are reporting this issue. To put it into perspective, when I drive my dad's BMW, the heads up display for the speedometer is less intense than the dashboard glare in my car, and the dashboard glare in my Equinox EV takes up the ENTIRE windshield. I know it doesn't seem like much, but years and years of this everyday multiplied by thousands of drivers is bound to cause terrible traffic accidents. Thanks for taking the time to read my complaint. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621459
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This vehicle has a dashboard. The dashboard is made out of material that is subjected to extremely bad solar glare there are times that when driving you can’t even see out of the front window without wearing polarized sunglasses and even then you still can’t see. I’ve never had a car do this. It is so bad that when rounding corners, you may not be able to see a pedestrian or bicycle on the side of the road because you cannot see through the glare.
Corrective Action:
This vehicle has a dashboard. The dashboard is made out of material that is subjected to extremely bad solar glare there are times that when driving you can’t even see out of the front window without wearing polarized sunglasses and even then you still can’t see. I’ve never had a car do this. It is so bad that when rounding corners, you may not be able to see a pedestrian or bicycle on the side of the road because you cannot see through the glare.
Additional Notes:
This vehicle has a dashboard. The dashboard is made out of material that is subjected to extremely bad solar glare there are times that when driving you can’t even see out of the front window without wearing polarized sunglasses and even then you still can’t see. I’ve never had a car do this. It is so bad that when rounding corners, you may not be able to see a pedestrian or bicycle on the side of the road because you cannot see through the glare.
Mfg Campaign: 11621466
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Corrective Action:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Additional Notes:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Mfg Campaign: 11621469
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Corrective Action:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Additional Notes:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Mfg Campaign: 11621469
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Corrective Action:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Additional Notes:
- Auto light not functioning correctly - Glare of the dashboard in the windshield - Emergency brakes strikes even when there isn't any obstacles on the way ( middle of the road or even Parkinglot )
Mfg Campaign: 11621469
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The glare is horrible during the daytime. The glare makes it so it can be difficult to see clearly.
Corrective Action:
The glare is horrible during the daytime. The glare makes it so it can be difficult to see clearly.
Additional Notes:
The glare is horrible during the daytime. The glare makes it so it can be difficult to see clearly.
Mfg Campaign: 11621473
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The dashboard on the Equinox EV has a dangerous glare that can impact driving safety for several hours at a time. The glare can be so bad that you can’t see out the windshield without some sort of visual assistance like polarized sunglasses.
Corrective Action:
The dashboard on the Equinox EV has a dangerous glare that can impact driving safety for several hours at a time. The glare can be so bad that you can’t see out the windshield without some sort of visual assistance like polarized sunglasses.
Additional Notes:
The dashboard on the Equinox EV has a dangerous glare that can impact driving safety for several hours at a time. The glare can be so bad that you can’t see out the windshield without some sort of visual assistance like polarized sunglasses.
Mfg Campaign: 11621477
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The dashboard on the Equinox EV has a dangerous glare that can impact driving safety for several hours at a time. The glare can be so bad that you can’t see out the windshield without some sort of visual assistance like polarized sunglasses.
Corrective Action:
The dashboard on the Equinox EV has a dangerous glare that can impact driving safety for several hours at a time. The glare can be so bad that you can’t see out the windshield without some sort of visual assistance like polarized sunglasses.
Additional Notes:
The dashboard on the Equinox EV has a dangerous glare that can impact driving safety for several hours at a time. The glare can be so bad that you can’t see out the windshield without some sort of visual assistance like polarized sunglasses.
Mfg Campaign: 11621477
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield heavily reflects the dashboard in most lighting conditions, making it difficult to see out of the windshield. Polarized sunglasses can help reduce the effect of this issue, but there are many times of day when lighting conditions make it difficult to see while wearing sunglasses, but still cause the strong glare from the windshield. This issue is a common complaint of Equinox EV owners on social media.
Corrective Action:
The windshield heavily reflects the dashboard in most lighting conditions, making it difficult to see out of the windshield. Polarized sunglasses can help reduce the effect of this issue, but there are many times of day when lighting conditions make it difficult to see while wearing sunglasses, but still cause the strong glare from the windshield. This issue is a common complaint of Equinox EV owners on social media.
Additional Notes:
The windshield heavily reflects the dashboard in most lighting conditions, making it difficult to see out of the windshield. Polarized sunglasses can help reduce the effect of this issue, but there are many times of day when lighting conditions make it difficult to see while wearing sunglasses, but still cause the strong glare from the windshield. This issue is a common complaint of Equinox EV owners on social media.
Mfg Campaign: 11621482
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Dashboard glare when sunny. Makes it extremely difficult to look at what is in front of the vehicle. Wearing sunglasses helps but it is still a major safety concern that sunglasses are required every time I drive to just be able to look out the front windshield! Over time there will be many accidents due to the glare reducing visibility.
Corrective Action:
Dashboard glare when sunny. Makes it extremely difficult to look at what is in front of the vehicle. Wearing sunglasses helps but it is still a major safety concern that sunglasses are required every time I drive to just be able to look out the front windshield! Over time there will be many accidents due to the glare reducing visibility.
Additional Notes:
Dashboard glare when sunny. Makes it extremely difficult to look at what is in front of the vehicle. Wearing sunglasses helps but it is still a major safety concern that sunglasses are required every time I drive to just be able to look out the front windshield! Over time there will be many accidents due to the glare reducing visibility.
Mfg Campaign: 11621484
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is a glare on the windshield from the dash. When it’s daylight, it’s difficult to see the road because the glare from the dash is so bad.
Corrective Action:
There is a glare on the windshield from the dash. When it’s daylight, it’s difficult to see the road because the glare from the dash is so bad.
Additional Notes:
There is a glare on the windshield from the dash. When it’s daylight, it’s difficult to see the road because the glare from the dash is so bad.
Mfg Campaign: 11621491
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The dashboard glare is extremely dangerous. I can’t see people walking when I’m driving because the glare is so intense because of the dashboard.
Corrective Action:
The dashboard glare is extremely dangerous. I can’t see people walking when I’m driving because the glare is so intense because of the dashboard.
Additional Notes:
The dashboard glare is extremely dangerous. I can’t see people walking when I’m driving because the glare is so intense because of the dashboard.
Mfg Campaign: 11621492
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sunlight reflection off the dashboard is mirrored on the windshield, badly obscuring visibility.
Corrective Action:
Sunlight reflection off the dashboard is mirrored on the windshield, badly obscuring visibility.
Additional Notes:
Sunlight reflection off the dashboard is mirrored on the windshield, badly obscuring visibility.
Mfg Campaign: 11621549
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is excessive reflection on the windshield, especially at mid morning and mid afternoon times on sunny day. This reflection is enough that visibility is limited. I have experienced instances where vehicles pulling onto the roadway were hidden from my view by this reflection.
Corrective Action:
There is excessive reflection on the windshield, especially at mid morning and mid afternoon times on sunny day. This reflection is enough that visibility is limited. I have experienced instances where vehicles pulling onto the roadway were hidden from my view by this reflection.
Additional Notes:
There is excessive reflection on the windshield, especially at mid morning and mid afternoon times on sunny day. This reflection is enough that visibility is limited. I have experienced instances where vehicles pulling onto the roadway were hidden from my view by this reflection.
Mfg Campaign: 11621564
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
UNKNOWN The dashboard creates a glare on the windshield during sunny days that is almost impossible to see through.
Corrective Action:
UNKNOWN The dashboard creates a glare on the windshield during sunny days that is almost impossible to see through.
Additional Notes:
UNKNOWN The dashboard creates a glare on the windshield during sunny days that is almost impossible to see through.
Mfg Campaign: 11621589
Recall Date: Oct 23, 2024
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