Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46600
Recall Date: Jun 21, 2016
Consumer Complaints
460 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Excessive oil consumption with no low oil indicator being triggered. Started around 99200 miles have to check oil frequently and add around 2 quarts a month.
Corrective Action:
Excessive oil consumption with no low oil indicator being triggered. Started around 99200 miles have to check oil frequently and add around 2 quarts a month.
Additional Notes:
Excessive oil consumption with no low oil indicator being triggered. Started around 99200 miles have to check oil frequently and add around 2 quarts a month.
Mfg Campaign: 11494288
Recall Date: Nov 20, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My daughter and I were driving as she just got her permit. Well it started to rain and we were on the highway and the front wipers just stopped working. As she is a new driver she freaks out. Lucky no one was behind us at the time. We pulled over to the side of the highway and we could hear the motor working. We sat it out until the rain slowed down and I took over driving and got us home without the wipers worker. My wife gets the new part and fixes it and a week later they stop working again.
Corrective Action:
My daughter and I were driving as she just got her permit. Well it started to rain and we were on the highway and the front wipers just stopped working. As she is a new driver she freaks out. Lucky no one was behind us at the time. We pulled over to the side of the highway and we could hear the motor working. We sat it out until the rain slowed down and I took over driving and got us home without the wipers worker. My wife gets the new part and fixes it and a week later they stop working again.
Additional Notes:
My daughter and I were driving as she just got her permit. Well it started to rain and we were on the highway and the front wipers just stopped working. As she is a new driver she freaks out. Lucky no one was behind us at the time. We pulled over to the side of the highway and we could hear the motor working. We sat it out until the rain slowed down and I took over driving and got us home without the wipers worker. My wife gets the new part and fixes it and a week later they stop working again.
Mfg Campaign: 11493615
Recall Date: Nov 15, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield wiper abruptly stopped during a storm and almost caused an accident on the freeway.
Corrective Action:
My windshield wiper abruptly stopped during a storm and almost caused an accident on the freeway.
Additional Notes:
My windshield wiper abruptly stopped during a storm and almost caused an accident on the freeway.
Mfg Campaign: 11493241
Recall Date: Nov 11, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our 2016 Chevy Equinox LT with the 2.4l engine has a cracked exhaust manifold. This allows exhaust gasses to get into the passenger compartment. I found the problem due to the smell of exhaust gasses and a noisey exhaust.I removed the heat shield and found the crack in the cast iron exhaust manifold. This will only get worse and can cause the 02 sensor to make the check engine light on. I have read and found this is a very common problem with the GM 2.4L engine dating back to a least 2010. GM kept making this flaw with the know problem.
Corrective Action:
Our 2016 Chevy Equinox LT with the 2.4l engine has a cracked exhaust manifold. This allows exhaust gasses to get into the passenger compartment. I found the problem due to the smell of exhaust gasses and a noisey exhaust.I removed the heat shield and found the crack in the cast iron exhaust manifold. This will only get worse and can cause the 02 sensor to make the check engine light on. I have read and found this is a very common problem with the GM 2.4L engine dating back to a least 2010. GM kept making this flaw with the know problem.
Additional Notes:
Our 2016 Chevy Equinox LT with the 2.4l engine has a cracked exhaust manifold. This allows exhaust gasses to get into the passenger compartment. I found the problem due to the smell of exhaust gasses and a noisey exhaust.I removed the heat shield and found the crack in the cast iron exhaust manifold. This will only get worse and can cause the 02 sensor to make the check engine light on. I have read and found this is a very common problem with the GM 2.4L engine dating back to a least 2010. GM kept making this flaw with the know problem.
Mfg Campaign: 11492657
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.
Corrective Action:
Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.
Additional Notes:
Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.
Mfg Campaign: 11490240
Recall Date: Oct 20, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.
Corrective Action:
Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.
Additional Notes:
Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.
Mfg Campaign: 11490240
Recall Date: Oct 20, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I own both a 2015 & 2016 Chevy Equinox. The 2015 has a recall for the wiper blade ball joints rusting, but the 2016 does not have the recall. I did have an incident with the 2016 Equinox where the wipers stopped working during a rain storm due to corrosive ball joints (see attached photos). I think the recall needs to be expanded to include other years besides 2014-2015 models.
Corrective Action:
I own both a 2015 & 2016 Chevy Equinox. The 2015 has a recall for the wiper blade ball joints rusting, but the 2016 does not have the recall. I did have an incident with the 2016 Equinox where the wipers stopped working during a rain storm due to corrosive ball joints (see attached photos). I think the recall needs to be expanded to include other years besides 2014-2015 models.
Additional Notes:
I own both a 2015 & 2016 Chevy Equinox. The 2015 has a recall for the wiper blade ball joints rusting, but the 2016 does not have the recall. I did have an incident with the 2016 Equinox where the wipers stopped working during a rain storm due to corrosive ball joints (see attached photos). I think the recall needs to be expanded to include other years besides 2014-2015 models.
Mfg Campaign: 11488561
Recall Date: Oct 9, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving in the middle of a heavy rain and my wipers just stopped working. Now I can hear the motor running but the wipers doesn't move at all.
Corrective Action:
I was driving in the middle of a heavy rain and my wipers just stopped working. Now I can hear the motor running but the wipers doesn't move at all.
Additional Notes:
I was driving in the middle of a heavy rain and my wipers just stopped working. Now I can hear the motor running but the wipers doesn't move at all.
Mfg Campaign: 11488438
Recall Date: Oct 7, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving in a heavy rain storm one night, my windshield wipers just quit. I couldn’t see to drive. I put my flashers on to warn other drivers and had to resort to sticking my head out the window to see where I was on the road. I finally got a chance to pull off the road, moved the wipers by hand, still they did not operate. I called the dealer where I bought my car and an extended warranty. I drove it to them on a non-rainy day and left my car. I was told they would check it out and call me. They said wipers were not part of the warranty, that there was no recall for my car, and charges to fix it could be in excess of $550.00. As I did not have enough money at that time, they told me to leave it, but would not work on it till I had the money. Also, if I did not have them fix it, fee would be $100 for evaluation. When I went to pick up the car, nothing had been done, there was no fee, and the person I had been dealing with was no longer there. My car had sat there for a month, no one checked it, no one returned my calls, I picked it up still with non-working wipers. I have been driving my mothers car in the meantime.
Corrective Action:
While driving in a heavy rain storm one night, my windshield wipers just quit. I couldn’t see to drive. I put my flashers on to warn other drivers and had to resort to sticking my head out the window to see where I was on the road. I finally got a chance to pull off the road, moved the wipers by hand, still they did not operate. I called the dealer where I bought my car and an extended warranty. I drove it to them on a non-rainy day and left my car. I was told they would check it out and call me. They said wipers were not part of the warranty, that there was no recall for my car, and charges to fix it could be in excess of $550.00. As I did not have enough money at that time, they told me to leave it, but would not work on it till I had the money. Also, if I did not have them fix it, fee would be $100 for evaluation. When I went to pick up the car, nothing had been done, there was no fee, and the person I had been dealing with was no longer there. My car had sat there for a month, no one checked it, no one returned my calls, I picked it up still with non-working wipers. I have been driving my mothers car in the meantime.
Additional Notes:
While driving in a heavy rain storm one night, my windshield wipers just quit. I couldn’t see to drive. I put my flashers on to warn other drivers and had to resort to sticking my head out the window to see where I was on the road. I finally got a chance to pull off the road, moved the wipers by hand, still they did not operate. I called the dealer where I bought my car and an extended warranty. I drove it to them on a non-rainy day and left my car. I was told they would check it out and call me. They said wipers were not part of the warranty, that there was no recall for my car, and charges to fix it could be in excess of $550.00. As I did not have enough money at that time, they told me to leave it, but would not work on it till I had the money. Also, if I did not have them fix it, fee would be $100 for evaluation. When I went to pick up the car, nothing had been done, there was no fee, and the person I had been dealing with was no longer there. My car had sat there for a month, no one checked it, no one returned my calls, I picked it up still with non-working wipers. I have been driving my mothers car in the meantime.
Mfg Campaign: 11485916
Recall Date: Sep 22, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving in a thunderstorm last night my windshield wipers failed completely and stopped partially blocking my vision. The motor runs but the wipers do not even try to move, I had to stop and move the wiper wipers out of the line of vision. I have called several dealers and they don’t seem to be up on the issue! It was very scary and dangerous as I was in a really bad thunderstorm crossing the Coleman bridge in Hayes Va when they went out. Something needs to be done before people are killed! Chevrolet knows about the defect but does not seem to have done anything about it!
Corrective Action:
While driving in a thunderstorm last night my windshield wipers failed completely and stopped partially blocking my vision. The motor runs but the wipers do not even try to move, I had to stop and move the wiper wipers out of the line of vision. I have called several dealers and they don’t seem to be up on the issue! It was very scary and dangerous as I was in a really bad thunderstorm crossing the Coleman bridge in Hayes Va when they went out. Something needs to be done before people are killed! Chevrolet knows about the defect but does not seem to have done anything about it!
Additional Notes:
While driving in a thunderstorm last night my windshield wipers failed completely and stopped partially blocking my vision. The motor runs but the wipers do not even try to move, I had to stop and move the wiper wipers out of the line of vision. I have called several dealers and they don’t seem to be up on the issue! It was very scary and dangerous as I was in a really bad thunderstorm crossing the Coleman bridge in Hayes Va when they went out. Something needs to be done before people are killed! Chevrolet knows about the defect but does not seem to have done anything about it!
Mfg Campaign: 11483970
Recall Date: Sep 12, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Corrective Action:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Additional Notes:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Mfg Campaign: 11483108
Recall Date: Sep 6, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Corrective Action:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Additional Notes:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Mfg Campaign: 11483108
Recall Date: Sep 6, 2022
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Corrective Action:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Additional Notes:
Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..
Mfg Campaign: 11483108
Recall Date: Sep 6, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
During a heavy rainstorm, my windshield wipers stopped functioning after use for 15 minutes. I turned the car off and then back on and the front wipers would not turn back on. The back wiper still works.
Corrective Action:
During a heavy rainstorm, my windshield wipers stopped functioning after use for 15 minutes. I turned the car off and then back on and the front wipers would not turn back on. The back wiper still works.
Additional Notes:
During a heavy rainstorm, my windshield wipers stopped functioning after use for 15 minutes. I turned the car off and then back on and the front wipers would not turn back on. The back wiper still works.
Mfg Campaign: 11482851
Recall Date: Sep 4, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water pump failure. Was driving and vehicle overheated and lost coolest. Was confirmed at service station bad water pump and should not have went bad with only 48000 miles. Received warning message vehicle is overheated. Pulled over when able and vehicle was leaking.
Corrective Action:
Water pump failure. Was driving and vehicle overheated and lost coolest. Was confirmed at service station bad water pump and should not have went bad with only 48000 miles. Received warning message vehicle is overheated. Pulled over when able and vehicle was leaking.
Additional Notes:
Water pump failure. Was driving and vehicle overheated and lost coolest. Was confirmed at service station bad water pump and should not have went bad with only 48000 miles. Received warning message vehicle is overheated. Pulled over when able and vehicle was leaking.
Mfg Campaign: 11480072
Recall Date: Aug 18, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated while the vehicle gear was in park; he switched from the driver's seat to the passenger seat with his wife. His wife was taking over to become the driver. While attempting to change drivers, the vehicle inadvertently reversed. The wife was trying to stop the vehicle while being partially in and partially out of the vehicle. The vehicle dragged the wife into an area of bushes. The contact stated while the passenger door was still open, when it accidentally hit him and knocked him over. There were no warning lights illuminated. The air bags did not deploy. The police and medical team arrived on the scene. The contact believed a police report was filed. There was no medical treatment on the scene. The contact stated the wife was bruised from the waist to both feet. The contact believed he cracked his rib. The wife will be examined by a urologist and nephrologist. The right front passenger door and entire rear bumper were damaged. The vehicle was strapped together, and the contact drove it home. The vehicle was not diagnosed or repaired. The contact related the failure to transmission issues. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated while the vehicle gear was in park; he switched from the driver's seat to the passenger seat with his wife. His wife was taking over to become the driver. While attempting to change drivers, the vehicle inadvertently reversed. The wife was trying to stop the vehicle while being partially in and partially out of the vehicle. The vehicle dragged the wife into an area of bushes. The contact stated while the passenger door was still open, when it accidentally hit him and knocked him over. There were no warning lights illuminated. The air bags did not deploy. The police and medical team arrived on the scene. The contact believed a police report was filed. There was no medical treatment on the scene. The contact stated the wife was bruised from the waist to both feet. The contact believed he cracked his rib. The wife will be examined by a urologist and nephrologist. The right front passenger door and entire rear bumper were damaged. The vehicle was strapped together, and the contact drove it home. The vehicle was not diagnosed or repaired. The contact related the failure to transmission issues. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated while the vehicle gear was in park; he switched from the driver's seat to the passenger seat with his wife. His wife was taking over to become the driver. While attempting to change drivers, the vehicle inadvertently reversed. The wife was trying to stop the vehicle while being partially in and partially out of the vehicle. The vehicle dragged the wife into an area of bushes. The contact stated while the passenger door was still open, when it accidentally hit him and knocked him over. There were no warning lights illuminated. The air bags did not deploy. The police and medical team arrived on the scene. The contact believed a police report was filed. There was no medical treatment on the scene. The contact stated the wife was bruised from the waist to both feet. The contact believed he cracked his rib. The wife will be examined by a urologist and nephrologist. The right front passenger door and entire rear bumper were damaged. The vehicle was strapped together, and the contact drove it home. The vehicle was not diagnosed or repaired. The contact related the failure to transmission issues. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
Mfg Campaign: 11476178
Recall Date: Jul 27, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it
Corrective Action:
oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it
Additional Notes:
oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it
Mfg Campaign: 11475724
Recall Date: Jul 25, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it
Corrective Action:
oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it
Additional Notes:
oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it
Mfg Campaign: 11475724
Recall Date: Jul 25, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated while changing the engine oil, she noticed that the oil consumption was not normal. The contact stated that approximately two to three quarts of oil needed to be added every week. Additionally, the vehicle had stalled while driving up the driveway. The contact stated no warning lights were illuminated. Additionally, the engine was making a ticking sound while driving. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The manufacturer had been informed of the failure and the contact was referred to a dealer to schedule a diagnostic test. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated while changing the engine oil, she noticed that the oil consumption was not normal. The contact stated that approximately two to three quarts of oil needed to be added every week. Additionally, the vehicle had stalled while driving up the driveway. The contact stated no warning lights were illuminated. Additionally, the engine was making a ticking sound while driving. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The manufacturer had been informed of the failure and the contact was referred to a dealer to schedule a diagnostic test. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated while changing the engine oil, she noticed that the oil consumption was not normal. The contact stated that approximately two to three quarts of oil needed to be added every week. Additionally, the vehicle had stalled while driving up the driveway. The contact stated no warning lights were illuminated. Additionally, the engine was making a ticking sound while driving. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The manufacturer had been informed of the failure and the contact was referred to a dealer to schedule a diagnostic test. The failure mileage was approximately 110,000.
Mfg Campaign: 11475780
Recall Date: Jul 25, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption causing malfunction
Corrective Action:
Excessive oil consumption causing malfunction
Additional Notes:
Excessive oil consumption causing malfunction
Mfg Campaign: 11473495
Recall Date: Jul 12, 2022
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