Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46600
Recall Date: Jun 21, 2016
Consumer Complaints
460 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Timing chain has gone bad . Fuel pressure regulator went bad Down pipe to the catalytic converter has gone bad
Corrective Action:
Timing chain has gone bad . Fuel pressure regulator went bad Down pipe to the catalytic converter has gone bad
Additional Notes:
Timing chain has gone bad . Fuel pressure regulator went bad Down pipe to the catalytic converter has gone bad
Mfg Campaign: 11472139
Recall Date: Jul 2, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Timing chain has gone bad . Fuel pressure regulator went bad Down pipe to the catalytic converter has gone bad
Corrective Action:
Timing chain has gone bad . Fuel pressure regulator went bad Down pipe to the catalytic converter has gone bad
Additional Notes:
Timing chain has gone bad . Fuel pressure regulator went bad Down pipe to the catalytic converter has gone bad
Mfg Campaign: 11472139
Recall Date: Jul 2, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while having a routine oil change at the local dealer, the contact was informed that the high-pressure fuel pump was inoperable causing fuel to leak into the oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while having a routine oil change at the local dealer, the contact was informed that the high-pressure fuel pump was inoperable causing fuel to leak into the oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while having a routine oil change at the local dealer, the contact was informed that the high-pressure fuel pump was inoperable causing fuel to leak into the oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000. The VIN was not available.
Mfg Campaign: 11471723
Recall Date: Jun 30, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving while it was pouring down rain. The wipers were working one minute and then suddenly stopped mid-sweep. I was unable to see clearly and had to slow down significantly, put on my hazards, and pull over. I shut off and turned the car back on, the wipers were still not functioning. I had to wait until the rain had passed to continue my drive safely. We took the vehicle to the dealership the next day. It was determined that the wiper motor transmission came apart.
Corrective Action:
I was driving while it was pouring down rain. The wipers were working one minute and then suddenly stopped mid-sweep. I was unable to see clearly and had to slow down significantly, put on my hazards, and pull over. I shut off and turned the car back on, the wipers were still not functioning. I had to wait until the rain had passed to continue my drive safely. We took the vehicle to the dealership the next day. It was determined that the wiper motor transmission came apart.
Additional Notes:
I was driving while it was pouring down rain. The wipers were working one minute and then suddenly stopped mid-sweep. I was unable to see clearly and had to slow down significantly, put on my hazards, and pull over. I shut off and turned the car back on, the wipers were still not functioning. I had to wait until the rain had passed to continue my drive safely. We took the vehicle to the dealership the next day. It was determined that the wiper motor transmission came apart.
Mfg Campaign: 11471913
Recall Date: Jun 30, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle has a significant oil leak, as stated by other owners with the year and model vehicle. Could cause critical engine failure if unresolved. The leak is on the passenger side of the engine, causing the oil to drip on the belt and spray throughout the engine compartment. This causes drivers to have to spend more money on oil changes due to excessive oil loss. One of the pictures submitted below was of the ground with two half dollar size amounts of oil from 20 minutes of being parked.
Corrective Action:
Vehicle has a significant oil leak, as stated by other owners with the year and model vehicle. Could cause critical engine failure if unresolved. The leak is on the passenger side of the engine, causing the oil to drip on the belt and spray throughout the engine compartment. This causes drivers to have to spend more money on oil changes due to excessive oil loss. One of the pictures submitted below was of the ground with two half dollar size amounts of oil from 20 minutes of being parked.
Additional Notes:
Vehicle has a significant oil leak, as stated by other owners with the year and model vehicle. Could cause critical engine failure if unresolved. The leak is on the passenger side of the engine, causing the oil to drip on the belt and spray throughout the engine compartment. This causes drivers to have to spend more money on oil changes due to excessive oil loss. One of the pictures submitted below was of the ground with two half dollar size amounts of oil from 20 minutes of being parked.
Mfg Campaign: 11469114
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield wipers quit working in the middle of a downpour while on the highway, and they still are not working.
Corrective Action:
The windshield wipers quit working in the middle of a downpour while on the highway, and they still are not working.
Additional Notes:
The windshield wipers quit working in the middle of a downpour while on the highway, and they still are not working.
Mfg Campaign: 11468374
Recall Date: Jun 9, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On May 25th it was pouring rain when my windshield wipers completely stopped working on the interstate. Within seconds I had completely lost visibility. Once I made it to safety I co reacted the dealership to see if it was covered under my warranty. They stated they were aware of the issue and that it was going to be part of a recall but that recall hadn’t been issued yet. The parts to fix the wipers haven’t even been made yet. As of now they have offered no loaner or options to make sure I can safely drive. I have lost my job because I can not afford a rental car out of pocket, and it’s the rainy season. Please be aware that they are putting peoples safety at risk knowingly.
Corrective Action:
On May 25th it was pouring rain when my windshield wipers completely stopped working on the interstate. Within seconds I had completely lost visibility. Once I made it to safety I co reacted the dealership to see if it was covered under my warranty. They stated they were aware of the issue and that it was going to be part of a recall but that recall hadn’t been issued yet. The parts to fix the wipers haven’t even been made yet. As of now they have offered no loaner or options to make sure I can safely drive. I have lost my job because I can not afford a rental car out of pocket, and it’s the rainy season. Please be aware that they are putting peoples safety at risk knowingly.
Additional Notes:
On May 25th it was pouring rain when my windshield wipers completely stopped working on the interstate. Within seconds I had completely lost visibility. Once I made it to safety I co reacted the dealership to see if it was covered under my warranty. They stated they were aware of the issue and that it was going to be part of a recall but that recall hadn’t been issued yet. The parts to fix the wipers haven’t even been made yet. As of now they have offered no loaner or options to make sure I can safely drive. I have lost my job because I can not afford a rental car out of pocket, and it’s the rainy season. Please be aware that they are putting peoples safety at risk knowingly.
Mfg Campaign: 11466684
Recall Date: May 31, 2022
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated after attempting to activate the windshield wipers, the wipers failed to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the motor and arms needed to be replaced on the windshield wipers. The vehicle was repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 84,306.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated after attempting to activate the windshield wipers, the wipers failed to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the motor and arms needed to be replaced on the windshield wipers. The vehicle was repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 84,306.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated after attempting to activate the windshield wipers, the wipers failed to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the motor and arms needed to be replaced on the windshield wipers. The vehicle was repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 84,306.
Mfg Campaign: 11466699
Recall Date: May 31, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine failed abruptly and without warning. It is at a mechanics now and is available to look at. When the engine suddenly lost power I was driving up to a red light. If this happened when I was on a highway it could’ve been catastrophic. An independent mechanic has told me they’ve replaced multiple engines because of the same issues. It hasn’t been inspected by anyone other than a mechanic. There was no warning lamps, messages prior to the engine failure.
Corrective Action:
The engine failed abruptly and without warning. It is at a mechanics now and is available to look at. When the engine suddenly lost power I was driving up to a red light. If this happened when I was on a highway it could’ve been catastrophic. An independent mechanic has told me they’ve replaced multiple engines because of the same issues. It hasn’t been inspected by anyone other than a mechanic. There was no warning lamps, messages prior to the engine failure.
Additional Notes:
The engine failed abruptly and without warning. It is at a mechanics now and is available to look at. When the engine suddenly lost power I was driving up to a red light. If this happened when I was on a highway it could’ve been catastrophic. An independent mechanic has told me they’ve replaced multiple engines because of the same issues. It hasn’t been inspected by anyone other than a mechanic. There was no warning lamps, messages prior to the engine failure.
Mfg Campaign: 11466149
Recall Date: May 25, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
About a month ago my four year old and I were driving in the rain at night and my windshield wipers suddenly stopped working. I ended up paying over $500 to get the wiper transmission and motor fixed. Now fast forward one month later , I’m driving in the rain storm again and my wipers suddenly stopped working again which was not only scary but extremely dangerous, I was on a freeway and suddenly could not see properly because of the windshield wiper motor stopping again. I had to pull over while my vision of the road was almost non existent and honestly was scared an accident was going to happen if I didn’t get to the side of the road fast enough.
Corrective Action:
About a month ago my four year old and I were driving in the rain at night and my windshield wipers suddenly stopped working. I ended up paying over $500 to get the wiper transmission and motor fixed. Now fast forward one month later , I’m driving in the rain storm again and my wipers suddenly stopped working again which was not only scary but extremely dangerous, I was on a freeway and suddenly could not see properly because of the windshield wiper motor stopping again. I had to pull over while my vision of the road was almost non existent and honestly was scared an accident was going to happen if I didn’t get to the side of the road fast enough.
Additional Notes:
About a month ago my four year old and I were driving in the rain at night and my windshield wipers suddenly stopped working. I ended up paying over $500 to get the wiper transmission and motor fixed. Now fast forward one month later , I’m driving in the rain storm again and my wipers suddenly stopped working again which was not only scary but extremely dangerous, I was on a freeway and suddenly could not see properly because of the windshield wiper motor stopping again. I had to pull over while my vision of the road was almost non existent and honestly was scared an accident was going to happen if I didn’t get to the side of the road fast enough.
Mfg Campaign: 11464585
Recall Date: May 13, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
It was storming on Thursday, May 5, 2022 and my front windshield wipers just stop working. I could not see anything. I had to let my glass down so that I would not have a head on collision with cars in the other lane going in the other direction. I made it to a safe location until it stopped raining. This incident scared me.
Corrective Action:
It was storming on Thursday, May 5, 2022 and my front windshield wipers just stop working. I could not see anything. I had to let my glass down so that I would not have a head on collision with cars in the other lane going in the other direction. I made it to a safe location until it stopped raining. This incident scared me.
Additional Notes:
It was storming on Thursday, May 5, 2022 and my front windshield wipers just stop working. I could not see anything. I had to let my glass down so that I would not have a head on collision with cars in the other lane going in the other direction. I made it to a safe location until it stopped raining. This incident scared me.
Mfg Campaign: 11463756
Recall Date: May 7, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield Wiper transmission failed, front wipers inoperable No visibility while driving when raining No warning lamps or indication other than failure of operation
Corrective Action:
Windshield Wiper transmission failed, front wipers inoperable No visibility while driving when raining No warning lamps or indication other than failure of operation
Additional Notes:
Windshield Wiper transmission failed, front wipers inoperable No visibility while driving when raining No warning lamps or indication other than failure of operation
Mfg Campaign: 11463446
Recall Date: May 5, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wiper motor stopped working in severe heavy rain storm. Had zero visibility at night. Had to drive 2 miles before I could safely park vehicle and not go in a ditch or hit another car. Next day went to Auto store got replacement $124 later its fixed by myself. Same issue as recall on 2014-2015 models 2016 needs to be included.
Corrective Action:
Wiper motor stopped working in severe heavy rain storm. Had zero visibility at night. Had to drive 2 miles before I could safely park vehicle and not go in a ditch or hit another car. Next day went to Auto store got replacement $124 later its fixed by myself. Same issue as recall on 2014-2015 models 2016 needs to be included.
Additional Notes:
Wiper motor stopped working in severe heavy rain storm. Had zero visibility at night. Had to drive 2 miles before I could safely park vehicle and not go in a ditch or hit another car. Next day went to Auto store got replacement $124 later its fixed by myself. Same issue as recall on 2014-2015 models 2016 needs to be included.
Mfg Campaign: 11460298
Recall Date: Apr 10, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
windshield wipers broke . repaired and broke again
Corrective Action:
windshield wipers broke . repaired and broke again
Additional Notes:
windshield wipers broke . repaired and broke again
Mfg Campaign: 11459314
Recall Date: Apr 2, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The wipers on our 2016 chevy equinox suddenly stopped working, early yesterday morning, while driving on the interstate, in the rain and in the dark. EXTREMELY DANGEROUS CONDITION!!! Contacting the dealer today. We have not had the car inspected by anyone! There have been no previous problems with the wipers. After a long search on the internet, I found a special coverage adjustment N192266180, dated December 2019. This is not recall. It states that the owners will be notified. AS OF 3/22/2022, I HAVE NOT BEEN NOTIFIED!!!!
Corrective Action:
The wipers on our 2016 chevy equinox suddenly stopped working, early yesterday morning, while driving on the interstate, in the rain and in the dark. EXTREMELY DANGEROUS CONDITION!!! Contacting the dealer today. We have not had the car inspected by anyone! There have been no previous problems with the wipers. After a long search on the internet, I found a special coverage adjustment N192266180, dated December 2019. This is not recall. It states that the owners will be notified. AS OF 3/22/2022, I HAVE NOT BEEN NOTIFIED!!!!
Additional Notes:
The wipers on our 2016 chevy equinox suddenly stopped working, early yesterday morning, while driving on the interstate, in the rain and in the dark. EXTREMELY DANGEROUS CONDITION!!! Contacting the dealer today. We have not had the car inspected by anyone! There have been no previous problems with the wipers. After a long search on the internet, I found a special coverage adjustment N192266180, dated December 2019. This is not recall. It states that the owners will be notified. AS OF 3/22/2022, I HAVE NOT BEEN NOTIFIED!!!!
Mfg Campaign: 11457953
Recall Date: Mar 23, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The ambient light sensor is very sensitive. There can be full sunlight, but if I go in the shadow of a truck or a tree, the sensor dims the dashboard lighting. If I go under any sort of bridge, no matter how short, the dash goes dark. Sometimes it takes over 10 minutes for it to go back to normal. The ambient light sensor should be facing straight up at the sky. Also, the sensor should be connected to the vehicles GPS and the clock for the time of day. I rely on the info center on the dash for the GPS and other items. If I cannot see the info center, it can lead to a collision. I have brought my vehicle to the dealer and they refuse to do anything. Also, during the day, I use prescription sunglasses while driving, so it makes it really difficult. Thank you.
Corrective Action:
The ambient light sensor is very sensitive. There can be full sunlight, but if I go in the shadow of a truck or a tree, the sensor dims the dashboard lighting. If I go under any sort of bridge, no matter how short, the dash goes dark. Sometimes it takes over 10 minutes for it to go back to normal. The ambient light sensor should be facing straight up at the sky. Also, the sensor should be connected to the vehicles GPS and the clock for the time of day. I rely on the info center on the dash for the GPS and other items. If I cannot see the info center, it can lead to a collision. I have brought my vehicle to the dealer and they refuse to do anything. Also, during the day, I use prescription sunglasses while driving, so it makes it really difficult. Thank you.
Additional Notes:
The ambient light sensor is very sensitive. There can be full sunlight, but if I go in the shadow of a truck or a tree, the sensor dims the dashboard lighting. If I go under any sort of bridge, no matter how short, the dash goes dark. Sometimes it takes over 10 minutes for it to go back to normal. The ambient light sensor should be facing straight up at the sky. Also, the sensor should be connected to the vehicles GPS and the clock for the time of day. I rely on the info center on the dash for the GPS and other items. If I cannot see the info center, it can lead to a collision. I have brought my vehicle to the dealer and they refuse to do anything. Also, during the day, I use prescription sunglasses while driving, so it makes it really difficult. Thank you.
Mfg Campaign: 11457463
Recall Date: Mar 19, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving and accelerating the check engine warning light would illuminate. The vehicle was taken to an unknown dealer and the contact was informed that no fault codes were retrieved; however, the computer was reset. The contact stated that shortly after retrieving the vehicle the failure recurred and was taken back to the dealer. The contact was informed that the failure was due to the sensors in the main computer. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving and accelerating the check engine warning light would illuminate. The vehicle was taken to an unknown dealer and the contact was informed that no fault codes were retrieved; however, the computer was reset. The contact stated that shortly after retrieving the vehicle the failure recurred and was taken back to the dealer. The contact was informed that the failure was due to the sensors in the main computer. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving and accelerating the check engine warning light would illuminate. The vehicle was taken to an unknown dealer and the contact was informed that no fault codes were retrieved; however, the computer was reset. The contact stated that shortly after retrieving the vehicle the failure recurred and was taken back to the dealer. The contact was informed that the failure was due to the sensors in the main computer. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Mfg Campaign: 11456958
Recall Date: Mar 16, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving and accelerating the check engine warning light would illuminate. The vehicle was taken to an unknown dealer and the contact was informed that no fault codes were retrieved; however, the computer was reset. The contact stated that shortly after retrieving the vehicle the failure recurred and was taken back to the dealer. The contact was informed that the failure was due to the sensors in the main computer. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving and accelerating the check engine warning light would illuminate. The vehicle was taken to an unknown dealer and the contact was informed that no fault codes were retrieved; however, the computer was reset. The contact stated that shortly after retrieving the vehicle the failure recurred and was taken back to the dealer. The contact was informed that the failure was due to the sensors in the main computer. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving and accelerating the check engine warning light would illuminate. The vehicle was taken to an unknown dealer and the contact was informed that no fault codes were retrieved; however, the computer was reset. The contact stated that shortly after retrieving the vehicle the failure recurred and was taken back to the dealer. The contact was informed that the failure was due to the sensors in the main computer. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.
Mfg Campaign: 11456958
Recall Date: Mar 16, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle is burning too much oil. I have to put a quart of oil in less than every thousand miles. This is a problem for me and my family, when it comes to safety. I took it to the dealer they say that's normal.
Corrective Action:
My vehicle is burning too much oil. I have to put a quart of oil in less than every thousand miles. This is a problem for me and my family, when it comes to safety. I took it to the dealer they say that's normal.
Additional Notes:
My vehicle is burning too much oil. I have to put a quart of oil in less than every thousand miles. This is a problem for me and my family, when it comes to safety. I took it to the dealer they say that's normal.
Mfg Campaign: 11457047
Recall Date: Mar 16, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wiper transmission not working. The motor is fine but the transmission keeps disconnecting
Corrective Action:
Wiper transmission not working. The motor is fine but the transmission keeps disconnecting
Additional Notes:
Wiper transmission not working. The motor is fine but the transmission keeps disconnecting
Mfg Campaign: 11456547
Recall Date: Mar 14, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury