Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46600
Recall Date: Jun 21, 2016
Consumer Complaints
460 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2016 Chevy equinox Engine has to be rebuilt due to a faulty 2.4 GM motor with excessive oil consumption which led to timing chain breaking which caused other internal damage to engine! Known issue for this vehicle
Corrective Action:
2016 Chevy equinox Engine has to be rebuilt due to a faulty 2.4 GM motor with excessive oil consumption which led to timing chain breaking which caused other internal damage to engine! Known issue for this vehicle
Additional Notes:
2016 Chevy equinox Engine has to be rebuilt due to a faulty 2.4 GM motor with excessive oil consumption which led to timing chain breaking which caused other internal damage to engine! Known issue for this vehicle
Mfg Campaign: 11432447
Recall Date: Sep 10, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both windshield wipers stopped working at the same. Can still here motor wiper working when selected but no wiper movement at all.
Corrective Action:
Both windshield wipers stopped working at the same. Can still here motor wiper working when selected but no wiper movement at all.
Additional Notes:
Both windshield wipers stopped working at the same. Can still here motor wiper working when selected but no wiper movement at all.
Mfg Campaign: 11430025
Recall Date: Aug 22, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield wipers quit working while I was driving home from work during rush hour on the freeway. It was during a very heavy rainstorm and left me with no visibility in heavy traffic. There was no warning signal or system notification. They just stopped working.
Corrective Action:
The front windshield wipers quit working while I was driving home from work during rush hour on the freeway. It was during a very heavy rainstorm and left me with no visibility in heavy traffic. There was no warning signal or system notification. They just stopped working.
Additional Notes:
The front windshield wipers quit working while I was driving home from work during rush hour on the freeway. It was during a very heavy rainstorm and left me with no visibility in heavy traffic. There was no warning signal or system notification. They just stopped working.
Mfg Campaign: 11427036
Recall Date: Jul 29, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I went to pick up my child from school and when we were leaving my check engine light came on and my car stalled out. I got it started and drove about 20 feet and it stalled again. Got it started again and drove another 20 feet, stalled again. I made it to the stoplight at the school and it stalled again. I had to stop for gas and as I was leaving from the gas pump it stalled in front of an oncoming car. I made it to the stop light and it stalled at the light. I managed to make it home. I just had an oil change on 07/23/2021. I'm regular with maintenance and at the dealership but the reason I file a complaint is because I'm finding out this is an issue Chevrolet has known about for awhile. And people are talking about how its an expensive fix that is short term before returning. Plus, it can't its not safe stalling on the road. I have around 66000 miles on it. I mainly drive locally. I hasn't been inspect yet. I called and I'm waiting to hear from the dealership as I type. I had to wait almost 2 weeks to get in for the oil change. The only thing I've notice was the check engine light before it stalls. I have had issue with air conditioning going in and out and it does accelerate that well but neither does my 2008 Equinox. You can reach me at (cell) [XXX] or (home) [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I went to pick up my child from school and when we were leaving my check engine light came on and my car stalled out. I got it started and drove about 20 feet and it stalled again. Got it started again and drove another 20 feet, stalled again. I made it to the stoplight at the school and it stalled again. I had to stop for gas and as I was leaving from the gas pump it stalled in front of an oncoming car. I made it to the stop light and it stalled at the light. I managed to make it home. I just had an oil change on 07/23/2021. I'm regular with maintenance and at the dealership but the reason I file a complaint is because I'm finding out this is an issue Chevrolet has known about for awhile. And people are talking about how its an expensive fix that is short term before returning. Plus, it can't its not safe stalling on the road. I have around 66000 miles on it. I mainly drive locally. I hasn't been inspect yet. I called and I'm waiting to hear from the dealership as I type. I had to wait almost 2 weeks to get in for the oil change. The only thing I've notice was the check engine light before it stalls. I have had issue with air conditioning going in and out and it does accelerate that well but neither does my 2008 Equinox. You can reach me at (cell) [XXX] or (home) [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I went to pick up my child from school and when we were leaving my check engine light came on and my car stalled out. I got it started and drove about 20 feet and it stalled again. Got it started again and drove another 20 feet, stalled again. I made it to the stoplight at the school and it stalled again. I had to stop for gas and as I was leaving from the gas pump it stalled in front of an oncoming car. I made it to the stop light and it stalled at the light. I managed to make it home. I just had an oil change on 07/23/2021. I'm regular with maintenance and at the dealership but the reason I file a complaint is because I'm finding out this is an issue Chevrolet has known about for awhile. And people are talking about how its an expensive fix that is short term before returning. Plus, it can't its not safe stalling on the road. I have around 66000 miles on it. I mainly drive locally. I hasn't been inspect yet. I called and I'm waiting to hear from the dealership as I type. I had to wait almost 2 weeks to get in for the oil change. The only thing I've notice was the check engine light before it stalls. I have had issue with air conditioning going in and out and it does accelerate that well but neither does my 2008 Equinox. You can reach me at (cell) [XXX] or (home) [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11426654
Recall Date: Jul 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I filed an complaint about my Equinox stalling when it stops. I had the oil changed on 07/16/2021 not 07/23/2021(I went in on a separate matter on that date.) But I'm still worried about the car stalling so many times. Because it can be a danger with stalling out on the road and at stoplights.
Corrective Action:
I filed an complaint about my Equinox stalling when it stops. I had the oil changed on 07/16/2021 not 07/23/2021(I went in on a separate matter on that date.) But I'm still worried about the car stalling so many times. Because it can be a danger with stalling out on the road and at stoplights.
Additional Notes:
I filed an complaint about my Equinox stalling when it stops. I had the oil changed on 07/16/2021 not 07/23/2021(I went in on a separate matter on that date.) But I'm still worried about the car stalling so many times. Because it can be a danger with stalling out on the road and at stoplights.
Mfg Campaign: 11426672
Recall Date: Jul 27, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Corrective Action:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Additional Notes:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Mfg Campaign: 11423472
Recall Date: Jul 5, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Corrective Action:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Additional Notes:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Mfg Campaign: 11423472
Recall Date: Jul 5, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Corrective Action:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Additional Notes:
My 2016 Chevrolet Equinox caught on fire about 10 minutes after my accident. I rear ended a pickup truck going about 5-10 miles an hour. Although nobody was hurt, I don't think SUVs should catch on fire. I'm unaware if this problem is frequent in 2016 Chevrolet Equinox, but there wasn't any warning of the sudden fire that appeared from the engine, i.e. sirens, sounds from within the car. I'm unaware if Chevrolet, law enforcement or the insurance company has inspected the vehicle after the accident?
Mfg Campaign: 11423472
Recall Date: Jul 5, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While on the freeway, I was caught in “stop-and-go” traffic. I had previously (about 2 days) noticed that there was a very minuscule delay in between the time from when I pressed on the accelerator to when the car would speed up, but was less than 1 second, so didn’t think it was a big deal. During the traffic incident, all of the sudden, when I pressed on the accelerator to go from a mostly stopped position to advance forward, my Equinox completely stalled. It was like someone turned the car off, but still had the lights and stereo on. I had to put my car in park, turn the car totally off, and restart it, and place it into drive, in order for it to advance forward. The next time I had to slow down for traffic, I slowed almost to a stop, put my foot on the accelerator, and the car stalled again. Keep in mind, my car wasn’t completely stopped at any of these times, so the cars behind me were caught off guard when I had to suddenly stop, put my car in park, turn it off, and then back on again, in order to move forward. This is dangerous during rush hour, on the most congested freeway in my state (which is where I live and was located). I was almost rear-ended multiple times. This occurred around 20 times before I could pull to the side. I called Chevrolet and they directed me the nearest dealership. The problem was continuous until I arrived. The issue was: Intake Camshaft Solenoid Control Circuit - Solenoid Internal Failure and they replaced Variable Valve Timing (VVT) Solenoid (part #12679099). My car had 46,661 miles, and under warranty, but it appears to be a common problem. There were ZERO warning/dash lights that warned me that something was wrong, and when the car died, I only knew because I would push the accelerator and it wouldn’t move. The dealership confirmed the issue, and I have the receipt from the replacement (covered under warranty), as well as a video of it occurring. There are MANY forums that discuss this issue with 2016 Equinox models.
Corrective Action:
While on the freeway, I was caught in “stop-and-go” traffic. I had previously (about 2 days) noticed that there was a very minuscule delay in between the time from when I pressed on the accelerator to when the car would speed up, but was less than 1 second, so didn’t think it was a big deal. During the traffic incident, all of the sudden, when I pressed on the accelerator to go from a mostly stopped position to advance forward, my Equinox completely stalled. It was like someone turned the car off, but still had the lights and stereo on. I had to put my car in park, turn the car totally off, and restart it, and place it into drive, in order for it to advance forward. The next time I had to slow down for traffic, I slowed almost to a stop, put my foot on the accelerator, and the car stalled again. Keep in mind, my car wasn’t completely stopped at any of these times, so the cars behind me were caught off guard when I had to suddenly stop, put my car in park, turn it off, and then back on again, in order to move forward. This is dangerous during rush hour, on the most congested freeway in my state (which is where I live and was located). I was almost rear-ended multiple times. This occurred around 20 times before I could pull to the side. I called Chevrolet and they directed me the nearest dealership. The problem was continuous until I arrived. The issue was: Intake Camshaft Solenoid Control Circuit - Solenoid Internal Failure and they replaced Variable Valve Timing (VVT) Solenoid (part #12679099). My car had 46,661 miles, and under warranty, but it appears to be a common problem. There were ZERO warning/dash lights that warned me that something was wrong, and when the car died, I only knew because I would push the accelerator and it wouldn’t move. The dealership confirmed the issue, and I have the receipt from the replacement (covered under warranty), as well as a video of it occurring. There are MANY forums that discuss this issue with 2016 Equinox models.
Additional Notes:
While on the freeway, I was caught in “stop-and-go” traffic. I had previously (about 2 days) noticed that there was a very minuscule delay in between the time from when I pressed on the accelerator to when the car would speed up, but was less than 1 second, so didn’t think it was a big deal. During the traffic incident, all of the sudden, when I pressed on the accelerator to go from a mostly stopped position to advance forward, my Equinox completely stalled. It was like someone turned the car off, but still had the lights and stereo on. I had to put my car in park, turn the car totally off, and restart it, and place it into drive, in order for it to advance forward. The next time I had to slow down for traffic, I slowed almost to a stop, put my foot on the accelerator, and the car stalled again. Keep in mind, my car wasn’t completely stopped at any of these times, so the cars behind me were caught off guard when I had to suddenly stop, put my car in park, turn it off, and then back on again, in order to move forward. This is dangerous during rush hour, on the most congested freeway in my state (which is where I live and was located). I was almost rear-ended multiple times. This occurred around 20 times before I could pull to the side. I called Chevrolet and they directed me the nearest dealership. The problem was continuous until I arrived. The issue was: Intake Camshaft Solenoid Control Circuit - Solenoid Internal Failure and they replaced Variable Valve Timing (VVT) Solenoid (part #12679099). My car had 46,661 miles, and under warranty, but it appears to be a common problem. There were ZERO warning/dash lights that warned me that something was wrong, and when the car died, I only knew because I would push the accelerator and it wouldn’t move. The dealership confirmed the issue, and I have the receipt from the replacement (covered under warranty), as well as a video of it occurring. There are MANY forums that discuss this issue with 2016 Equinox models.
Mfg Campaign: 11421690
Recall Date: Jun 21, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving on the interstate through a heavy rain storm, with the windshield wipers on 'high', they suddenly stopped working. The view through the windshield was instantly obscured. I barely was able to pull into the left hand breakdown lane and out of the traffic lane, by rolling the driver side window down and looking out the side window. If I had been traveling in one of the middle lanes and had to navigate through traffic in the other lanes, I am not sure I would have been able to get out of the travel lanes without a crash. If I had been on I10 instead of I95, there would have been no breakdown lane to move to due to construction and lane closures. There was no warning prior to the failure. When I finally got home I found the plastic ball joint linkage had popped apart. The car has 66,240 miles on it.
Corrective Action:
While driving on the interstate through a heavy rain storm, with the windshield wipers on 'high', they suddenly stopped working. The view through the windshield was instantly obscured. I barely was able to pull into the left hand breakdown lane and out of the traffic lane, by rolling the driver side window down and looking out the side window. If I had been traveling in one of the middle lanes and had to navigate through traffic in the other lanes, I am not sure I would have been able to get out of the travel lanes without a crash. If I had been on I10 instead of I95, there would have been no breakdown lane to move to due to construction and lane closures. There was no warning prior to the failure. When I finally got home I found the plastic ball joint linkage had popped apart. The car has 66,240 miles on it.
Additional Notes:
While driving on the interstate through a heavy rain storm, with the windshield wipers on 'high', they suddenly stopped working. The view through the windshield was instantly obscured. I barely was able to pull into the left hand breakdown lane and out of the traffic lane, by rolling the driver side window down and looking out the side window. If I had been traveling in one of the middle lanes and had to navigate through traffic in the other lanes, I am not sure I would have been able to get out of the travel lanes without a crash. If I had been on I10 instead of I95, there would have been no breakdown lane to move to due to construction and lane closures. There was no warning prior to the failure. When I finally got home I found the plastic ball joint linkage had popped apart. The car has 66,240 miles on it.
Mfg Campaign: 11420854
Recall Date: Jun 14, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I exit off of any freeway or go down any incline I tap the brakes to take the car down slowly and it cannot seem to grab the brakes? It shimmies as it’s going down although I’m trying to keep steering wheel completely straight. Chevy dealer has check this problem twice it is never the brakes but they cannot tell me what the problem is. Meanwhile I’m driving an unsafe vehicle. Also it has previous owner damage when I bought the car they stated the car has never been in an accident.
Corrective Action:
As I exit off of any freeway or go down any incline I tap the brakes to take the car down slowly and it cannot seem to grab the brakes? It shimmies as it’s going down although I’m trying to keep steering wheel completely straight. Chevy dealer has check this problem twice it is never the brakes but they cannot tell me what the problem is. Meanwhile I’m driving an unsafe vehicle. Also it has previous owner damage when I bought the car they stated the car has never been in an accident.
Additional Notes:
As I exit off of any freeway or go down any incline I tap the brakes to take the car down slowly and it cannot seem to grab the brakes? It shimmies as it’s going down although I’m trying to keep steering wheel completely straight. Chevy dealer has check this problem twice it is never the brakes but they cannot tell me what the problem is. Meanwhile I’m driving an unsafe vehicle. Also it has previous owner damage when I bought the car they stated the car has never been in an accident.
Mfg Campaign: 11420116
Recall Date: Jun 8, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 30 MPH, the vehicle made an abnormal sound and then stalled. Several unknown warning lights were illuminated. The vehicle was towed to the residence and then to an independent mechanic. The vehicle was not yet diagnosed nor repaired and remained at the independent mechanic. The contact stated that the vehicle had the timing chain replaced at 50,000 miles and was relating the failure to a faulty timing chain. The dealer was made aware of the failure and informed the contact that there was no warranty coverage on the vehicle. Additionally, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was 99,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 30 MPH, the vehicle made an abnormal sound and then stalled. Several unknown warning lights were illuminated. The vehicle was towed to the residence and then to an independent mechanic. The vehicle was not yet diagnosed nor repaired and remained at the independent mechanic. The contact stated that the vehicle had the timing chain replaced at 50,000 miles and was relating the failure to a faulty timing chain. The dealer was made aware of the failure and informed the contact that there was no warranty coverage on the vehicle. Additionally, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was 99,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 30 MPH, the vehicle made an abnormal sound and then stalled. Several unknown warning lights were illuminated. The vehicle was towed to the residence and then to an independent mechanic. The vehicle was not yet diagnosed nor repaired and remained at the independent mechanic. The contact stated that the vehicle had the timing chain replaced at 50,000 miles and was relating the failure to a faulty timing chain. The dealer was made aware of the failure and informed the contact that there was no warranty coverage on the vehicle. Additionally, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was 99,000. The VIN was unavailable.
Mfg Campaign: 11419239
Recall Date: Jun 1, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My Equinox was knocking. It had very little oil in the engine and no oil light ever came on. And in between oil changes it uses more than usual oil.
Corrective Action:
My Equinox was knocking. It had very little oil in the engine and no oil light ever came on. And in between oil changes it uses more than usual oil.
Additional Notes:
My Equinox was knocking. It had very little oil in the engine and no oil light ever came on. And in between oil changes it uses more than usual oil.
Mfg Campaign: 11418843
Recall Date: May 28, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Was driving on the highway and the wipers stopped working putting myself at risk of accident.
Corrective Action:
Was driving on the highway and the wipers stopped working putting myself at risk of accident.
Additional Notes:
Was driving on the highway and the wipers stopped working putting myself at risk of accident.
Mfg Campaign: 11418925
Recall Date: May 28, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE ROOF OF MY 2016 CHEVROLET EQUINOX THE CLEAR COAT HAS STARTED TO BUBBLE AND LIFT IN BLOTCHES. THIS CAR IS THE TITANIUM COLOR (DARK GREY METALLIC) I'VE TAKEN VERY GOOD CARE OF MY CAR. THIS IS MY FIRST GM VEHICLE THAT I'VE EVER PURCHASED NEW. MY CAR IS UNDER COVER IN A CAR PORT. THE VIN# INDICATES IT WAS BUILT IN CANADA. I BELIEVE GM IS RESPONSIBLE FOR THE PAINT DETERIORATING ON A 5 YEAR OLD CARIN EXCELLENT CONDITION.
Corrective Action:
THE ROOF OF MY 2016 CHEVROLET EQUINOX THE CLEAR COAT HAS STARTED TO BUBBLE AND LIFT IN BLOTCHES. THIS CAR IS THE TITANIUM COLOR (DARK GREY METALLIC) I'VE TAKEN VERY GOOD CARE OF MY CAR. THIS IS MY FIRST GM VEHICLE THAT I'VE EVER PURCHASED NEW. MY CAR IS UNDER COVER IN A CAR PORT. THE VIN# INDICATES IT WAS BUILT IN CANADA. I BELIEVE GM IS RESPONSIBLE FOR THE PAINT DETERIORATING ON A 5 YEAR OLD CARIN EXCELLENT CONDITION.
Additional Notes:
THE ROOF OF MY 2016 CHEVROLET EQUINOX THE CLEAR COAT HAS STARTED TO BUBBLE AND LIFT IN BLOTCHES. THIS CAR IS THE TITANIUM COLOR (DARK GREY METALLIC) I'VE TAKEN VERY GOOD CARE OF MY CAR. THIS IS MY FIRST GM VEHICLE THAT I'VE EVER PURCHASED NEW. MY CAR IS UNDER COVER IN A CAR PORT. THE VIN# INDICATES IT WAS BUILT IN CANADA. I BELIEVE GM IS RESPONSIBLE FOR THE PAINT DETERIORATING ON A 5 YEAR OLD CARIN EXCELLENT CONDITION.
Mfg Campaign: 11416059
Recall Date: May 11, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TRAVELING ON HWY 61 SOUTH DURING HEAVY RAIN WHEN WINDSHIELD WIPERS STOPPED WORKING OUT OF THE BLUE. HAD TO BRAKE AND MOVE TO INSIDE LANE SHOULDER. WIPERS APPEARED TO HAVE OVER TRAVELED ALL THE WAY TO THE DRIVER SIDE EDGE OF WINDSHIELD. HAD TO TAKE IT IN TO LOCAL DEALERSHIP.
Corrective Action:
TRAVELING ON HWY 61 SOUTH DURING HEAVY RAIN WHEN WINDSHIELD WIPERS STOPPED WORKING OUT OF THE BLUE. HAD TO BRAKE AND MOVE TO INSIDE LANE SHOULDER. WIPERS APPEARED TO HAVE OVER TRAVELED ALL THE WAY TO THE DRIVER SIDE EDGE OF WINDSHIELD. HAD TO TAKE IT IN TO LOCAL DEALERSHIP.
Additional Notes:
TRAVELING ON HWY 61 SOUTH DURING HEAVY RAIN WHEN WINDSHIELD WIPERS STOPPED WORKING OUT OF THE BLUE. HAD TO BRAKE AND MOVE TO INSIDE LANE SHOULDER. WIPERS APPEARED TO HAVE OVER TRAVELED ALL THE WAY TO THE DRIVER SIDE EDGE OF WINDSHIELD. HAD TO TAKE IT IN TO LOCAL DEALERSHIP.
Mfg Campaign: 11415207
Recall Date: May 4, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MILES PER HOUR. IT WAS POURING DOWN RAIN AND THERE WERE SEMI TRUCKS IN FRONT OF ME AND TO THE LEFT OF ME SPRAYING WATER. THERE WAS ALSO A SEMI BEHIND ME. MY WINDSHIELD WIPERS LITERALLY STOPPED WORKING. AFTER A NANOSECOND OF PANIC, I TURNED MY FLASHERS ON AND PULLED OFF TO THE SIDE. I COULDN'T SEE ANYTHING. AFTER CONSIDERING FOR A FEW SECONDS, I DECIDED IT WAS NOT SAFE WHERE I WAS, SO I SLOWLY AND CAREFULLY DROVE SEVERAL MILES ON THE SHOULDER TO MAKE MY WAY TO THE NEXT EXIT. I THEN PULLED INTO A BUSINESS LOT. MY WIPERS WERE STOPPED ON MY WINDSHIELD.....THE LEFT ONE WAS PARTIALLY OFF THE LEFT SIDE OF THE WINDSHIELD. I PICKED IT UP AND PLACED IT BACK TOWARD THE CENTER OF WINDSHIELD. BACK INSIDE THE CAR, I TRIED TO TURN THE WIPERS ON AGAIN. I COULD HEAR MECHANICAL NOISE THAT SOUND LIKE THEY SHOULD WORK, BUT THEY DID NOT MOVE. THE CAR IS NOW AT A DEALER FOR SERVICE.
Corrective Action:
I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MILES PER HOUR. IT WAS POURING DOWN RAIN AND THERE WERE SEMI TRUCKS IN FRONT OF ME AND TO THE LEFT OF ME SPRAYING WATER. THERE WAS ALSO A SEMI BEHIND ME. MY WINDSHIELD WIPERS LITERALLY STOPPED WORKING. AFTER A NANOSECOND OF PANIC, I TURNED MY FLASHERS ON AND PULLED OFF TO THE SIDE. I COULDN'T SEE ANYTHING. AFTER CONSIDERING FOR A FEW SECONDS, I DECIDED IT WAS NOT SAFE WHERE I WAS, SO I SLOWLY AND CAREFULLY DROVE SEVERAL MILES ON THE SHOULDER TO MAKE MY WAY TO THE NEXT EXIT. I THEN PULLED INTO A BUSINESS LOT. MY WIPERS WERE STOPPED ON MY WINDSHIELD.....THE LEFT ONE WAS PARTIALLY OFF THE LEFT SIDE OF THE WINDSHIELD. I PICKED IT UP AND PLACED IT BACK TOWARD THE CENTER OF WINDSHIELD. BACK INSIDE THE CAR, I TRIED TO TURN THE WIPERS ON AGAIN. I COULD HEAR MECHANICAL NOISE THAT SOUND LIKE THEY SHOULD WORK, BUT THEY DID NOT MOVE. THE CAR IS NOW AT A DEALER FOR SERVICE.
Additional Notes:
I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MILES PER HOUR. IT WAS POURING DOWN RAIN AND THERE WERE SEMI TRUCKS IN FRONT OF ME AND TO THE LEFT OF ME SPRAYING WATER. THERE WAS ALSO A SEMI BEHIND ME. MY WINDSHIELD WIPERS LITERALLY STOPPED WORKING. AFTER A NANOSECOND OF PANIC, I TURNED MY FLASHERS ON AND PULLED OFF TO THE SIDE. I COULDN'T SEE ANYTHING. AFTER CONSIDERING FOR A FEW SECONDS, I DECIDED IT WAS NOT SAFE WHERE I WAS, SO I SLOWLY AND CAREFULLY DROVE SEVERAL MILES ON THE SHOULDER TO MAKE MY WAY TO THE NEXT EXIT. I THEN PULLED INTO A BUSINESS LOT. MY WIPERS WERE STOPPED ON MY WINDSHIELD.....THE LEFT ONE WAS PARTIALLY OFF THE LEFT SIDE OF THE WINDSHIELD. I PICKED IT UP AND PLACED IT BACK TOWARD THE CENTER OF WINDSHIELD. BACK INSIDE THE CAR, I TRIED TO TURN THE WIPERS ON AGAIN. I COULD HEAR MECHANICAL NOISE THAT SOUND LIKE THEY SHOULD WORK, BUT THEY DID NOT MOVE. THE CAR IS NOW AT A DEALER FOR SERVICE.
Mfg Campaign: 11414699
Recall Date: May 1, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
YESTERDAY, I WAS TRAVELING ON I-95 AT 75MPH WHEN MY WIPERS SUDDENLY STOPPED WORKING IN THE POURING DOWN RAIN. I COULDN'T SEE FIVE FEET IN FRONT OF ME AND WAS TERRIFIED. I PULLED OVER AT THE NEAREST EXIT, TRIED TURNING THE CAR OFF AND ON AND ALSO TRIED STARTING THE WIPERS BY HAND BUT TO NO AVAIL. I HAD NO CHOICE BUT CONTINUE MY TRIP WITH LITTLE VISIBILITY AS SEMI-TRUCKS PASSED ME SPLASHING EVEN MORE WATER ON MY WINDSHIELD. I READ THAT THIS WAS A RECALL ON 2013 MODELS, BUT APPARENTLY, IT IS ON OTHER MODELS AS WELL.
Corrective Action:
YESTERDAY, I WAS TRAVELING ON I-95 AT 75MPH WHEN MY WIPERS SUDDENLY STOPPED WORKING IN THE POURING DOWN RAIN. I COULDN'T SEE FIVE FEET IN FRONT OF ME AND WAS TERRIFIED. I PULLED OVER AT THE NEAREST EXIT, TRIED TURNING THE CAR OFF AND ON AND ALSO TRIED STARTING THE WIPERS BY HAND BUT TO NO AVAIL. I HAD NO CHOICE BUT CONTINUE MY TRIP WITH LITTLE VISIBILITY AS SEMI-TRUCKS PASSED ME SPLASHING EVEN MORE WATER ON MY WINDSHIELD. I READ THAT THIS WAS A RECALL ON 2013 MODELS, BUT APPARENTLY, IT IS ON OTHER MODELS AS WELL.
Additional Notes:
YESTERDAY, I WAS TRAVELING ON I-95 AT 75MPH WHEN MY WIPERS SUDDENLY STOPPED WORKING IN THE POURING DOWN RAIN. I COULDN'T SEE FIVE FEET IN FRONT OF ME AND WAS TERRIFIED. I PULLED OVER AT THE NEAREST EXIT, TRIED TURNING THE CAR OFF AND ON AND ALSO TRIED STARTING THE WIPERS BY HAND BUT TO NO AVAIL. I HAD NO CHOICE BUT CONTINUE MY TRIP WITH LITTLE VISIBILITY AS SEMI-TRUCKS PASSED ME SPLASHING EVEN MORE WATER ON MY WINDSHIELD. I READ THAT THIS WAS A RECALL ON 2013 MODELS, BUT APPARENTLY, IT IS ON OTHER MODELS AS WELL.
Mfg Campaign: 11412981
Recall Date: Apr 20, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU
Corrective Action:
IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU
Additional Notes:
IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU
Mfg Campaign: 11406656
Recall Date: Apr 6, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU
Corrective Action:
IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU
Additional Notes:
IN EARLY NOVEMBER OF 2020 MY CHEVROLET EQUINOX ENGINE FAILED DUE TO EXCESSIVE OIL CONSUMPTION AND BURNING OIL. MY LOW OIL LIGHT NEVER WENT ON AND WE DID REGULAR OIL CHANGES WHICH STILL DIDNT MATTER. WE WERE PUTTING OIL IN IT EVERY FEW DAYS UNTIL FINALLY IT WOULDNT START ANYMORE. I HAD IT THEN TOWED TO THE CHEVROLET DEALERSHIP TO HAVE IT FIXED AS IT IS MY ONLY MEANS OF TRANSPORTATION.THEY CORRECTED THE PROBLEM BUT REFUSE TO TAKE ACCOUNTABILITY FOR THE EXCESSIVE OIL CONSUMPTION RESULTING IN A BILL OF OVER $2,200. THEY NEVER FIXED THE LOW OIL LIGHT, AND WE HAVE FOUND THAT NOW EVEN THOUGH IT HAD BEEN FIXED IT IS STILL USING OIL EXCESSIVELY SO I AM CONSTANTLY CHECKING IT. I CONTACTED CHEVROLET TO DISPUTE THE MATTER BUT THEY REFUSE TO PAY FOR THE DAMAGE BECAUSE IT IS OUT OF WARRANTY. I TOLD THEM THAT I BELIEVE IT TO BE A MANUFACTURING DEFECT AS I HAVE RESEARCHED THAT MANY CHEVY EQUINOXES HAVE HAD SIMILAR ISSUES RESULTING IN ENGINE DAMAGE, YET THEY STILL HAVE REFUSED TO LOOK INTO IT AND SAID TO FILE A COMPLAINT WITH YOU HENCE THIS EMAIL. I AM SEEKING A RECALL ON THE 2016 EQUINOX REGARDING EXCESSIVE OIL CONSUMPTION AND DEFECTIVE LOW OIL LIGHT. THIS IS A SAFETY HAZARD AND COULD CAUSE AN ENGINE TO DIE ON A HIGHWAY AND POSSIBLY CAUSE AN ACCIDENT. I WOULD APPRECIATE THIS BEING LOOKED INTO AND BE KEPT INFORMED ON ITS STATUS. THANK YOU
Mfg Campaign: 11406656
Recall Date: Apr 6, 2021
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