Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46600
Recall Date: Jun 21, 2016
Consumer Complaints
460 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WAS IN MOTION. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. THIS HAPPENED ON A VERY HOT AND SUNNY SUMMER DAY. THE WINDOWS WERE ROLLED DOWN AND THE A/C WAS OFF. THE RADIO STARTED TO LOOP A SONG THAT WAS PLAYING. I WAS UNABLE TO MUTE IT, TURN IT DOWN, AND TURN IT OFF. THE INFOTAINMENT BUTTONS WERE DOING NOTHING. I TURNED ON THE A/C AND THE INTERIOR COOLED DOWN. THE RADIO FUNCTIONED AS NORMAL ONCE IT WAS COLD. THIS HAS HAPPENED IN THE PAST AS WELL. ONE TIME, IT WAS DURING WINTER AND THE HEAT WAS ON. THE RADIO MALFUNCTIONED. THE HEAT WAS TURNED OFF. AFTER A FEW MINUTES, IT WENT BACK TO NORMAL.
Corrective Action:
THE VEHICLE WAS IN MOTION. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. THIS HAPPENED ON A VERY HOT AND SUNNY SUMMER DAY. THE WINDOWS WERE ROLLED DOWN AND THE A/C WAS OFF. THE RADIO STARTED TO LOOP A SONG THAT WAS PLAYING. I WAS UNABLE TO MUTE IT, TURN IT DOWN, AND TURN IT OFF. THE INFOTAINMENT BUTTONS WERE DOING NOTHING. I TURNED ON THE A/C AND THE INTERIOR COOLED DOWN. THE RADIO FUNCTIONED AS NORMAL ONCE IT WAS COLD. THIS HAS HAPPENED IN THE PAST AS WELL. ONE TIME, IT WAS DURING WINTER AND THE HEAT WAS ON. THE RADIO MALFUNCTIONED. THE HEAT WAS TURNED OFF. AFTER A FEW MINUTES, IT WENT BACK TO NORMAL.
Additional Notes:
THE VEHICLE WAS IN MOTION. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. THIS HAPPENED ON A VERY HOT AND SUNNY SUMMER DAY. THE WINDOWS WERE ROLLED DOWN AND THE A/C WAS OFF. THE RADIO STARTED TO LOOP A SONG THAT WAS PLAYING. I WAS UNABLE TO MUTE IT, TURN IT DOWN, AND TURN IT OFF. THE INFOTAINMENT BUTTONS WERE DOING NOTHING. I TURNED ON THE A/C AND THE INTERIOR COOLED DOWN. THE RADIO FUNCTIONED AS NORMAL ONCE IT WAS COLD. THIS HAS HAPPENED IN THE PAST AS WELL. ONE TIME, IT WAS DURING WINTER AND THE HEAT WAS ON. THE RADIO MALFUNCTIONED. THE HEAT WAS TURNED OFF. AFTER A FEW MINUTES, IT WENT BACK TO NORMAL.
Mfg Campaign: 11231502
Recall Date: Jul 12, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING IN VERY HEAVY RAIN ON THE HIGHWAY DURING A TIME WHERE THERE WAS LOW VISIBILITY AND MY WINDSHIELD WIPERS STOPPED WORKING. I HAD 3 CHILDREN IN THE CAR WITH ME (2 WERE IN A CAR SEATS). ONCE I WAS ABLE TO GET OVER TO THE SHOULDER I CALLED ONSTAR/ CHEVY ROADSIDE ASSISTANCE AND THEY INFORMED ME THAT THE ONLY WAY THEY COULD ASSIST WAS TO TOW MY CAR TO A DEALERSHIP WHICH IN REALITY WASN'T POSSIBLE BECAUSE THE 3 KIDS AND I WERE NOT GOING TO FIT IN THE TRUCK WITH THE TOW TRUCK DRIVER. SO THE KIDS AND I WAITED IN THE CAR ON THE SHOULDER OF THE HIGHWAY DURING HEAVY TRAFFIC UNTIL THE RAIN STOPPED SO THAT I COULD DRIVE MY CAR TO A SAFER PLACE..
Corrective Action:
I WAS DRIVING IN VERY HEAVY RAIN ON THE HIGHWAY DURING A TIME WHERE THERE WAS LOW VISIBILITY AND MY WINDSHIELD WIPERS STOPPED WORKING. I HAD 3 CHILDREN IN THE CAR WITH ME (2 WERE IN A CAR SEATS). ONCE I WAS ABLE TO GET OVER TO THE SHOULDER I CALLED ONSTAR/ CHEVY ROADSIDE ASSISTANCE AND THEY INFORMED ME THAT THE ONLY WAY THEY COULD ASSIST WAS TO TOW MY CAR TO A DEALERSHIP WHICH IN REALITY WASN'T POSSIBLE BECAUSE THE 3 KIDS AND I WERE NOT GOING TO FIT IN THE TRUCK WITH THE TOW TRUCK DRIVER. SO THE KIDS AND I WAITED IN THE CAR ON THE SHOULDER OF THE HIGHWAY DURING HEAVY TRAFFIC UNTIL THE RAIN STOPPED SO THAT I COULD DRIVE MY CAR TO A SAFER PLACE..
Additional Notes:
I WAS DRIVING IN VERY HEAVY RAIN ON THE HIGHWAY DURING A TIME WHERE THERE WAS LOW VISIBILITY AND MY WINDSHIELD WIPERS STOPPED WORKING. I HAD 3 CHILDREN IN THE CAR WITH ME (2 WERE IN A CAR SEATS). ONCE I WAS ABLE TO GET OVER TO THE SHOULDER I CALLED ONSTAR/ CHEVY ROADSIDE ASSISTANCE AND THEY INFORMED ME THAT THE ONLY WAY THEY COULD ASSIST WAS TO TOW MY CAR TO A DEALERSHIP WHICH IN REALITY WASN'T POSSIBLE BECAUSE THE 3 KIDS AND I WERE NOT GOING TO FIT IN THE TRUCK WITH THE TOW TRUCK DRIVER. SO THE KIDS AND I WAITED IN THE CAR ON THE SHOULDER OF THE HIGHWAY DURING HEAVY TRAFFIC UNTIL THE RAIN STOPPED SO THAT I COULD DRIVE MY CAR TO A SAFER PLACE..
Mfg Campaign: 11230788
Recall Date: Jul 10, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR DIED WHILE IN REVERSE, CAR PLACED IN PARK THEN TURNED OFF. THEN TURNED BACK ON PLACED IN DRIVE THEN CHECK ENGINE LIGHT CAME ON. WHILE DRIVING THE CAR IT JUST SHUTS OFF. THE RPM GOES TO ZERO AND SHUTS OFF.
Corrective Action:
CAR DIED WHILE IN REVERSE, CAR PLACED IN PARK THEN TURNED OFF. THEN TURNED BACK ON PLACED IN DRIVE THEN CHECK ENGINE LIGHT CAME ON. WHILE DRIVING THE CAR IT JUST SHUTS OFF. THE RPM GOES TO ZERO AND SHUTS OFF.
Additional Notes:
CAR DIED WHILE IN REVERSE, CAR PLACED IN PARK THEN TURNED OFF. THEN TURNED BACK ON PLACED IN DRIVE THEN CHECK ENGINE LIGHT CAME ON. WHILE DRIVING THE CAR IT JUST SHUTS OFF. THE RPM GOES TO ZERO AND SHUTS OFF.
Mfg Campaign: 11229592
Recall Date: Jul 5, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING DURING A HEAVY RAIN FALL, MY WIPERS JUST STOPPED WORKING. I HAD TO PULL OVER AND WAIT ABOUT 20 MINUTES FOR THE RAIN TO CLEAR SO I COULD DRIVE HOME. VERY UNSAFE. CHEVY NEEDS TO PUT A RECALL OUT FOR THIS AND FIX IT.
Corrective Action:
WHILE DRIVING DURING A HEAVY RAIN FALL, MY WIPERS JUST STOPPED WORKING. I HAD TO PULL OVER AND WAIT ABOUT 20 MINUTES FOR THE RAIN TO CLEAR SO I COULD DRIVE HOME. VERY UNSAFE. CHEVY NEEDS TO PUT A RECALL OUT FOR THIS AND FIX IT.
Additional Notes:
WHILE DRIVING DURING A HEAVY RAIN FALL, MY WIPERS JUST STOPPED WORKING. I HAD TO PULL OVER AND WAIT ABOUT 20 MINUTES FOR THE RAIN TO CLEAR SO I COULD DRIVE HOME. VERY UNSAFE. CHEVY NEEDS TO PUT A RECALL OUT FOR THIS AND FIX IT.
Mfg Campaign: 11229402
Recall Date: Jul 4, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPERS STOPPED WORKING IN HEAVY DOWN POURS ALMOST CAUSED A SERIOUS ACCIDENT ON THE INTERSTATE.
Corrective Action:
WIPERS STOPPED WORKING IN HEAVY DOWN POURS ALMOST CAUSED A SERIOUS ACCIDENT ON THE INTERSTATE.
Additional Notes:
WIPERS STOPPED WORKING IN HEAVY DOWN POURS ALMOST CAUSED A SERIOUS ACCIDENT ON THE INTERSTATE.
Mfg Campaign: 11219938
Recall Date: Jun 14, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER (WILLIAMS CHEVROLET, 2 AUTOMOTIVE BLVD, ELKTON, MD) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER (WILLIAMS CHEVROLET, 2 AUTOMOTIVE BLVD, ELKTON, MD) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER (WILLIAMS CHEVROLET, 2 AUTOMOTIVE BLVD, ELKTON, MD) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Mfg Campaign: 11217121
Recall Date: May 31, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE WINDSHIELD WIPERS WERE SET TO HIGH, BUT WOULD NOT OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09-5253790500. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 47,916.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE WINDSHIELD WIPERS WERE SET TO HIGH, BUT WOULD NOT OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09-5253790500. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 47,916.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE WINDSHIELD WIPERS WERE SET TO HIGH, BUT WOULD NOT OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09-5253790500. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 47,916.
Mfg Campaign: 11208890
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL, AIR BAG DID NOT DEPLOY OR INFLATE IN FRONT COLLISION.
Corrective Action:
TAKATA RECALL, AIR BAG DID NOT DEPLOY OR INFLATE IN FRONT COLLISION.
Additional Notes:
TAKATA RECALL, AIR BAG DID NOT DEPLOY OR INFLATE IN FRONT COLLISION.
Mfg Campaign: 11208955
Recall Date: May 21, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING 75 MPH IN POURING RAIN AND WINDSHIELD WIPERS JUST STOPPED. MADE IT TO SIDE OF ROAD BUT HAD TO BE TOWED HOME DUE TO WIPERS STOPPING
Corrective Action:
DRIVING 75 MPH IN POURING RAIN AND WINDSHIELD WIPERS JUST STOPPED. MADE IT TO SIDE OF ROAD BUT HAD TO BE TOWED HOME DUE TO WIPERS STOPPING
Additional Notes:
DRIVING 75 MPH IN POURING RAIN AND WINDSHIELD WIPERS JUST STOPPED. MADE IT TO SIDE OF ROAD BUT HAD TO BE TOWED HOME DUE TO WIPERS STOPPING
Mfg Campaign: 11206760
Recall Date: May 10, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO LOSE ALL OIL. LUCKILY I WAS PARKED AND NOTICED THE OIL. NO WARNING LIGHTS OR SENSORS LIT UP. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE, EVEN THO GENERAL MOTORS IS AWARE OF THE ISSUE IT WAS STILL MY RESPONSIBILITY TO PAY 1800.00 TO FIX IT
Corrective Action:
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO LOSE ALL OIL. LUCKILY I WAS PARKED AND NOTICED THE OIL. NO WARNING LIGHTS OR SENSORS LIT UP. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE, EVEN THO GENERAL MOTORS IS AWARE OF THE ISSUE IT WAS STILL MY RESPONSIBILITY TO PAY 1800.00 TO FIX IT
Additional Notes:
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO LOSE ALL OIL. LUCKILY I WAS PARKED AND NOTICED THE OIL. NO WARNING LIGHTS OR SENSORS LIT UP. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE, EVEN THO GENERAL MOTORS IS AWARE OF THE ISSUE IT WAS STILL MY RESPONSIBILITY TO PAY 1800.00 TO FIX IT
Mfg Campaign: 11206762
Recall Date: May 10, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS TRAVELING IN INCLEMENT WEATHER (RAINSTORM) AND SUDDENLY THE WINDSHIELD WIPER LINKAGE FAILED, CAUSING FAILURE OF THE DRIVERS SIDE WIPER. I WAS TRAVELING AT HIGHWAY SPEEDS (55+ MPH) AT THE TIME ON I 270 IN COLUMBUS, OH. INSTANTLY LOST VISIBILITY AND LUCKILY WAS ABLE TO NAVIGATE TO THE BERM WITHOUT BEING INVOLVED IN AN ACCIDENT. TRAFFIC WAS HEAVY AT THE TIME. THIS IS THE SECOND CHEVROLET EQUINOX THAT I EXPERIENCED THIS SAME ISSUE WITH, THE PRIOR VEHICLE WAS A 2013 EQUINOX. THIS ALSO HAPPENED TO TWO OF MY CO-WORKERS WHO DRIVE CHEVY EQUINOXES.
Corrective Action:
I WAS TRAVELING IN INCLEMENT WEATHER (RAINSTORM) AND SUDDENLY THE WINDSHIELD WIPER LINKAGE FAILED, CAUSING FAILURE OF THE DRIVERS SIDE WIPER. I WAS TRAVELING AT HIGHWAY SPEEDS (55+ MPH) AT THE TIME ON I 270 IN COLUMBUS, OH. INSTANTLY LOST VISIBILITY AND LUCKILY WAS ABLE TO NAVIGATE TO THE BERM WITHOUT BEING INVOLVED IN AN ACCIDENT. TRAFFIC WAS HEAVY AT THE TIME. THIS IS THE SECOND CHEVROLET EQUINOX THAT I EXPERIENCED THIS SAME ISSUE WITH, THE PRIOR VEHICLE WAS A 2013 EQUINOX. THIS ALSO HAPPENED TO TWO OF MY CO-WORKERS WHO DRIVE CHEVY EQUINOXES.
Additional Notes:
I WAS TRAVELING IN INCLEMENT WEATHER (RAINSTORM) AND SUDDENLY THE WINDSHIELD WIPER LINKAGE FAILED, CAUSING FAILURE OF THE DRIVERS SIDE WIPER. I WAS TRAVELING AT HIGHWAY SPEEDS (55+ MPH) AT THE TIME ON I 270 IN COLUMBUS, OH. INSTANTLY LOST VISIBILITY AND LUCKILY WAS ABLE TO NAVIGATE TO THE BERM WITHOUT BEING INVOLVED IN AN ACCIDENT. TRAFFIC WAS HEAVY AT THE TIME. THIS IS THE SECOND CHEVROLET EQUINOX THAT I EXPERIENCED THIS SAME ISSUE WITH, THE PRIOR VEHICLE WAS A 2013 EQUINOX. THIS ALSO HAPPENED TO TWO OF MY CO-WORKERS WHO DRIVE CHEVY EQUINOXES.
Mfg Campaign: 11205848
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD WIPERS FOR OUR COMPANY VEHICLE (2016 CHEVROLET EQUINOX) HAD PARTIALLY FAILED ONE DAY PRIOR TO BOTH WINDSHIELD WIPERS FAILING. YOU CANNOT USE THEM AT ALL, EVEN WHEN TRYING TO RUN THEM, NOTHING HAPPENS. NO OTHER PREVIOUS ISSUE HAS OCCURRED TO CAUSE THE WIPERS FROM FAILING.
Corrective Action:
THE WINDSHIELD WIPERS FOR OUR COMPANY VEHICLE (2016 CHEVROLET EQUINOX) HAD PARTIALLY FAILED ONE DAY PRIOR TO BOTH WINDSHIELD WIPERS FAILING. YOU CANNOT USE THEM AT ALL, EVEN WHEN TRYING TO RUN THEM, NOTHING HAPPENS. NO OTHER PREVIOUS ISSUE HAS OCCURRED TO CAUSE THE WIPERS FROM FAILING.
Additional Notes:
THE WINDSHIELD WIPERS FOR OUR COMPANY VEHICLE (2016 CHEVROLET EQUINOX) HAD PARTIALLY FAILED ONE DAY PRIOR TO BOTH WINDSHIELD WIPERS FAILING. YOU CANNOT USE THEM AT ALL, EVEN WHEN TRYING TO RUN THEM, NOTHING HAPPENS. NO OTHER PREVIOUS ISSUE HAS OCCURRED TO CAUSE THE WIPERS FROM FAILING.
Mfg Campaign: 11205508
Recall Date: May 3, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MARCH 15, 2019 MY RADIATOR CRACKED/BUSTED AND THE ENGINE OVERHEATED. THE MECHANIC HAD TO REPLACE THE RADIATOR AND HE SAID THAT SHOULDN'T HAPPEN TO A 3 YEAR OLD CAR (54,358 MILES). HE SAID MAYBE THE GAUGE STEEL IS THINNER THAN IT USED TO BE. THE ENGINE OVERHEATED (RADIATOR CRACKED) WHILE I WAS DRIVING - BUT WHEN I GOT HOME AFTER DROPPING OFF THE CAR AT THE MECHANIC I NOTICED LEAKING FLUID ALL OVER THE GARAGE FLOOR (FROM BEFORE I DROVE IT).
Corrective Action:
ON MARCH 15, 2019 MY RADIATOR CRACKED/BUSTED AND THE ENGINE OVERHEATED. THE MECHANIC HAD TO REPLACE THE RADIATOR AND HE SAID THAT SHOULDN'T HAPPEN TO A 3 YEAR OLD CAR (54,358 MILES). HE SAID MAYBE THE GAUGE STEEL IS THINNER THAN IT USED TO BE. THE ENGINE OVERHEATED (RADIATOR CRACKED) WHILE I WAS DRIVING - BUT WHEN I GOT HOME AFTER DROPPING OFF THE CAR AT THE MECHANIC I NOTICED LEAKING FLUID ALL OVER THE GARAGE FLOOR (FROM BEFORE I DROVE IT).
Additional Notes:
ON MARCH 15, 2019 MY RADIATOR CRACKED/BUSTED AND THE ENGINE OVERHEATED. THE MECHANIC HAD TO REPLACE THE RADIATOR AND HE SAID THAT SHOULDN'T HAPPEN TO A 3 YEAR OLD CAR (54,358 MILES). HE SAID MAYBE THE GAUGE STEEL IS THINNER THAN IT USED TO BE. THE ENGINE OVERHEATED (RADIATOR CRACKED) WHILE I WAS DRIVING - BUT WHEN I GOT HOME AFTER DROPPING OFF THE CAR AT THE MECHANIC I NOTICED LEAKING FLUID ALL OVER THE GARAGE FLOOR (FROM BEFORE I DROVE IT).
Mfg Campaign: 11190101
Recall Date: Mar 19, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DRIVING DOWN FREEWAY. CAR STOPPED WORKING NO WARNING LIGHT OR WARNING. BARLEY GOT IT OFF THE ROAD AND OUT OF TRAFFICE. ENDS UP IT THE REAR MANTLE FOLD WHICH IN TURN MADE THE ENGINE STOP WORKING. VEHICLES NEEDS WHOLE NEW ENGINE.
Corrective Action:
DRIVING DOWN FREEWAY. CAR STOPPED WORKING NO WARNING LIGHT OR WARNING. BARLEY GOT IT OFF THE ROAD AND OUT OF TRAFFICE. ENDS UP IT THE REAR MANTLE FOLD WHICH IN TURN MADE THE ENGINE STOP WORKING. VEHICLES NEEDS WHOLE NEW ENGINE.
Additional Notes:
DRIVING DOWN FREEWAY. CAR STOPPED WORKING NO WARNING LIGHT OR WARNING. BARLEY GOT IT OFF THE ROAD AND OUT OF TRAFFICE. ENDS UP IT THE REAR MANTLE FOLD WHICH IN TURN MADE THE ENGINE STOP WORKING. VEHICLES NEEDS WHOLE NEW ENGINE.
Mfg Campaign: 11182449
Recall Date: Feb 25, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO BREAK. HAPPENED WHILE DRIVING CAR MADE A NOOSE AND STOPPED WORKING. NO WARNING LIGHTS OR SENSORS LIT UP. HAPPENED ON A BUSY FREEWAY. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE
Corrective Action:
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO BREAK. HAPPENED WHILE DRIVING CAR MADE A NOOSE AND STOPPED WORKING. NO WARNING LIGHTS OR SENSORS LIT UP. HAPPENED ON A BUSY FREEWAY. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE
Additional Notes:
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO BREAK. HAPPENED WHILE DRIVING CAR MADE A NOOSE AND STOPPED WORKING. NO WARNING LIGHTS OR SENSORS LIT UP. HAPPENED ON A BUSY FREEWAY. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE
Mfg Campaign: 11176649
Recall Date: Feb 12, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE REGAINED NORMAL FUNCTION. THE CONTACT DROVE THE VEHICLE TO BUFF WHELAN CHEVROLET (40445 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (877-237-3928) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ELECTRONIC INDICATOR FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE REGAINED NORMAL FUNCTION. THE CONTACT DROVE THE VEHICLE TO BUFF WHELAN CHEVROLET (40445 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (877-237-3928) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ELECTRONIC INDICATOR FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE REGAINED NORMAL FUNCTION. THE CONTACT DROVE THE VEHICLE TO BUFF WHELAN CHEVROLET (40445 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (877-237-3928) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ELECTRONIC INDICATOR FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11173243
Recall Date: Jan 31, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE REGAINED NORMAL FUNCTION. THE CONTACT DROVE THE VEHICLE TO BUFF WHELAN CHEVROLET (40445 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (877-237-3928) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ELECTRONIC INDICATOR FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE REGAINED NORMAL FUNCTION. THE CONTACT DROVE THE VEHICLE TO BUFF WHELAN CHEVROLET (40445 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (877-237-3928) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ELECTRONIC INDICATOR FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE REGAINED NORMAL FUNCTION. THE CONTACT DROVE THE VEHICLE TO BUFF WHELAN CHEVROLET (40445 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (877-237-3928) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ELECTRONIC INDICATOR FAILED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11173243
Recall Date: Jan 31, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING DOWN A HIGHWAY AT 65 MILES PER HOUR MY ENGINE STARTED TO FLUTTER WHEN NOTICING THAT I PULLED OVER RIGHT AWAY AND MY ENGINE SHUT OFF. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP AFTER THE DEALERSHIP TOOK A LOOK AT IT THEY REALIZED IT WAS A PCV CLOG FROM CONDENSATION GETTING IN TO THE PCV VALVE. I HAVE 72000 MILES ON MY VEHICLE SO THERE IS NO MORE DRIVE TRAIN WARRANTY I BOUGHT THE EXTENDED WARRANTY HOWEVER THEY WILL NOT COVER IT BECAUSE THEY DO NOT COVER CLOGS. UPON RESEARCHING THIS I FOUND OUT THAT CHEVY HAD A LOT OF THESE AND ACTUALLY EXTENDED WARRANTIES ON VEHICLES FROM 2010 TO 2014 FOR THE SAME ISSUE. THEY HAVE NEVER SAID ANYTHING ABOUT FIXING THE ISSUE IN THE ARTICLES I HAVE READ. UPON HEARING THIS INFORMATION FROM THE DEALERSHIP I CONTACTED ANOTHER DEALERSHIP WHICH THAT THEY HAD 6 VEHICLES IN THEIR FOR THIS SAME EXACT THING THEY TOLD ME THAT IT'S A KNOWN ISSUE ESPECIALLY WHEN IT GETS COLD. CHEVROLET WILL NOT COVER THIS KNOWING IT IS A PROBLEM. ATTACHED IS THE SERVICE BULLETIN WHERE IT LIST THE MODELS AND WHERE CHEVY HAD EXTENDED THE WARRANTY FOR THOSE MAKE AND MODELS.
Corrective Action:
I WAS DRIVING DOWN A HIGHWAY AT 65 MILES PER HOUR MY ENGINE STARTED TO FLUTTER WHEN NOTICING THAT I PULLED OVER RIGHT AWAY AND MY ENGINE SHUT OFF. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP AFTER THE DEALERSHIP TOOK A LOOK AT IT THEY REALIZED IT WAS A PCV CLOG FROM CONDENSATION GETTING IN TO THE PCV VALVE. I HAVE 72000 MILES ON MY VEHICLE SO THERE IS NO MORE DRIVE TRAIN WARRANTY I BOUGHT THE EXTENDED WARRANTY HOWEVER THEY WILL NOT COVER IT BECAUSE THEY DO NOT COVER CLOGS. UPON RESEARCHING THIS I FOUND OUT THAT CHEVY HAD A LOT OF THESE AND ACTUALLY EXTENDED WARRANTIES ON VEHICLES FROM 2010 TO 2014 FOR THE SAME ISSUE. THEY HAVE NEVER SAID ANYTHING ABOUT FIXING THE ISSUE IN THE ARTICLES I HAVE READ. UPON HEARING THIS INFORMATION FROM THE DEALERSHIP I CONTACTED ANOTHER DEALERSHIP WHICH THAT THEY HAD 6 VEHICLES IN THEIR FOR THIS SAME EXACT THING THEY TOLD ME THAT IT'S A KNOWN ISSUE ESPECIALLY WHEN IT GETS COLD. CHEVROLET WILL NOT COVER THIS KNOWING IT IS A PROBLEM. ATTACHED IS THE SERVICE BULLETIN WHERE IT LIST THE MODELS AND WHERE CHEVY HAD EXTENDED THE WARRANTY FOR THOSE MAKE AND MODELS.
Additional Notes:
I WAS DRIVING DOWN A HIGHWAY AT 65 MILES PER HOUR MY ENGINE STARTED TO FLUTTER WHEN NOTICING THAT I PULLED OVER RIGHT AWAY AND MY ENGINE SHUT OFF. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP AFTER THE DEALERSHIP TOOK A LOOK AT IT THEY REALIZED IT WAS A PCV CLOG FROM CONDENSATION GETTING IN TO THE PCV VALVE. I HAVE 72000 MILES ON MY VEHICLE SO THERE IS NO MORE DRIVE TRAIN WARRANTY I BOUGHT THE EXTENDED WARRANTY HOWEVER THEY WILL NOT COVER IT BECAUSE THEY DO NOT COVER CLOGS. UPON RESEARCHING THIS I FOUND OUT THAT CHEVY HAD A LOT OF THESE AND ACTUALLY EXTENDED WARRANTIES ON VEHICLES FROM 2010 TO 2014 FOR THE SAME ISSUE. THEY HAVE NEVER SAID ANYTHING ABOUT FIXING THE ISSUE IN THE ARTICLES I HAVE READ. UPON HEARING THIS INFORMATION FROM THE DEALERSHIP I CONTACTED ANOTHER DEALERSHIP WHICH THAT THEY HAD 6 VEHICLES IN THEIR FOR THIS SAME EXACT THING THEY TOLD ME THAT IT'S A KNOWN ISSUE ESPECIALLY WHEN IT GETS COLD. CHEVROLET WILL NOT COVER THIS KNOWING IT IS A PROBLEM. ATTACHED IS THE SERVICE BULLETIN WHERE IT LIST THE MODELS AND WHERE CHEVY HAD EXTENDED THE WARRANTY FOR THOSE MAKE AND MODELS.
Mfg Campaign: 11173142
Recall Date: Jan 30, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING DOWN A HIGHWAY AT 65 MILES PER HOUR MY ENGINE STARTED TO FLUTTER WHEN NOTICING THAT I PULLED OVER RIGHT AWAY AND MY ENGINE SHUT OFF. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP AFTER THE DEALERSHIP TOOK A LOOK AT IT THEY REALIZED IT WAS A PCV CLOG FROM CONDENSATION GETTING IN TO THE PCV VALVE. I HAVE 72000 MILES ON MY VEHICLE SO THERE IS NO MORE DRIVE TRAIN WARRANTY I BOUGHT THE EXTENDED WARRANTY HOWEVER THEY WILL NOT COVER IT BECAUSE THEY DO NOT COVER CLOGS. UPON RESEARCHING THIS I FOUND OUT THAT CHEVY HAD A LOT OF THESE AND ACTUALLY EXTENDED WARRANTIES ON VEHICLES FROM 2010 TO 2014 FOR THE SAME ISSUE. THEY HAVE NEVER SAID ANYTHING ABOUT FIXING THE ISSUE IN THE ARTICLES I HAVE READ. UPON HEARING THIS INFORMATION FROM THE DEALERSHIP I CONTACTED ANOTHER DEALERSHIP WHICH THAT THEY HAD 6 VEHICLES IN THEIR FOR THIS SAME EXACT THING THEY TOLD ME THAT IT'S A KNOWN ISSUE ESPECIALLY WHEN IT GETS COLD. CHEVROLET WILL NOT COVER THIS KNOWING IT IS A PROBLEM. ATTACHED IS THE SERVICE BULLETIN WHERE IT LIST THE MODELS AND WHERE CHEVY HAD EXTENDED THE WARRANTY FOR THOSE MAKE AND MODELS.
Corrective Action:
I WAS DRIVING DOWN A HIGHWAY AT 65 MILES PER HOUR MY ENGINE STARTED TO FLUTTER WHEN NOTICING THAT I PULLED OVER RIGHT AWAY AND MY ENGINE SHUT OFF. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP AFTER THE DEALERSHIP TOOK A LOOK AT IT THEY REALIZED IT WAS A PCV CLOG FROM CONDENSATION GETTING IN TO THE PCV VALVE. I HAVE 72000 MILES ON MY VEHICLE SO THERE IS NO MORE DRIVE TRAIN WARRANTY I BOUGHT THE EXTENDED WARRANTY HOWEVER THEY WILL NOT COVER IT BECAUSE THEY DO NOT COVER CLOGS. UPON RESEARCHING THIS I FOUND OUT THAT CHEVY HAD A LOT OF THESE AND ACTUALLY EXTENDED WARRANTIES ON VEHICLES FROM 2010 TO 2014 FOR THE SAME ISSUE. THEY HAVE NEVER SAID ANYTHING ABOUT FIXING THE ISSUE IN THE ARTICLES I HAVE READ. UPON HEARING THIS INFORMATION FROM THE DEALERSHIP I CONTACTED ANOTHER DEALERSHIP WHICH THAT THEY HAD 6 VEHICLES IN THEIR FOR THIS SAME EXACT THING THEY TOLD ME THAT IT'S A KNOWN ISSUE ESPECIALLY WHEN IT GETS COLD. CHEVROLET WILL NOT COVER THIS KNOWING IT IS A PROBLEM. ATTACHED IS THE SERVICE BULLETIN WHERE IT LIST THE MODELS AND WHERE CHEVY HAD EXTENDED THE WARRANTY FOR THOSE MAKE AND MODELS.
Additional Notes:
I WAS DRIVING DOWN A HIGHWAY AT 65 MILES PER HOUR MY ENGINE STARTED TO FLUTTER WHEN NOTICING THAT I PULLED OVER RIGHT AWAY AND MY ENGINE SHUT OFF. I HAD TO HAVE MY VEHICLE TOWED TO THE DEALERSHIP AFTER THE DEALERSHIP TOOK A LOOK AT IT THEY REALIZED IT WAS A PCV CLOG FROM CONDENSATION GETTING IN TO THE PCV VALVE. I HAVE 72000 MILES ON MY VEHICLE SO THERE IS NO MORE DRIVE TRAIN WARRANTY I BOUGHT THE EXTENDED WARRANTY HOWEVER THEY WILL NOT COVER IT BECAUSE THEY DO NOT COVER CLOGS. UPON RESEARCHING THIS I FOUND OUT THAT CHEVY HAD A LOT OF THESE AND ACTUALLY EXTENDED WARRANTIES ON VEHICLES FROM 2010 TO 2014 FOR THE SAME ISSUE. THEY HAVE NEVER SAID ANYTHING ABOUT FIXING THE ISSUE IN THE ARTICLES I HAVE READ. UPON HEARING THIS INFORMATION FROM THE DEALERSHIP I CONTACTED ANOTHER DEALERSHIP WHICH THAT THEY HAD 6 VEHICLES IN THEIR FOR THIS SAME EXACT THING THEY TOLD ME THAT IT'S A KNOWN ISSUE ESPECIALLY WHEN IT GETS COLD. CHEVROLET WILL NOT COVER THIS KNOWING IT IS A PROBLEM. ATTACHED IS THE SERVICE BULLETIN WHERE IT LIST THE MODELS AND WHERE CHEVY HAD EXTENDED THE WARRANTY FOR THOSE MAKE AND MODELS.
Mfg Campaign: 11173142
Recall Date: Jan 30, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPERS ABRUPTLY BECAME INOPERABLE THROUGH NO FAULT OF MY OWN. NOTHING STUCK IT/THEM, THERE WAS NO ACCIDENT, ETC. ONE MINUTE THEY WERE WORKING AND THE NEXT THE MINUTE COMPLETELY STOPPED MOVING AND HAVEN'T WORKED SINCE. SOUNDS SIMILAR TO CURRENT INVESTIGATION/COMPLAINT OPENED IN 11/2018.
Corrective Action:
WINDSHIELD WIPERS ABRUPTLY BECAME INOPERABLE THROUGH NO FAULT OF MY OWN. NOTHING STUCK IT/THEM, THERE WAS NO ACCIDENT, ETC. ONE MINUTE THEY WERE WORKING AND THE NEXT THE MINUTE COMPLETELY STOPPED MOVING AND HAVEN'T WORKED SINCE. SOUNDS SIMILAR TO CURRENT INVESTIGATION/COMPLAINT OPENED IN 11/2018.
Additional Notes:
WINDSHIELD WIPERS ABRUPTLY BECAME INOPERABLE THROUGH NO FAULT OF MY OWN. NOTHING STUCK IT/THEM, THERE WAS NO ACCIDENT, ETC. ONE MINUTE THEY WERE WORKING AND THE NEXT THE MINUTE COMPLETELY STOPPED MOVING AND HAVEN'T WORKED SINCE. SOUNDS SIMILAR TO CURRENT INVESTIGATION/COMPLAINT OPENED IN 11/2018.
Mfg Campaign: 11166145
Recall Date: Jan 9, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury