Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Equinox and GMC Terrain vehicles manufactured October 16, 2015. The certification labels may have incorrect tire/rim size and cold tire pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46600
Recall Date: Jun 21, 2016
Consumer Complaints
460 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER A MONTH OF OWNERSHIP AND ABOUT 900 MILES MY NEW EQUINOX WITH V6 AND AWD DEVELOPED A HOWLING NOISE WHEN DRIVING ON RURAL ROADS AT ABOUT 30-40 MPH THE HOWLING STAYS WITH THE CAR AND CAN BE HEARD ON HIGHWAYS AT 60 MPH. THE CAR HAS ALSO DEVELOPED A WHINING NOISE BOTH OF WHICH GENERAL MOTORS CLAIM ARE NORMAL NOISES FOR THIS VEHICLE. GM CALLS THIS CONDITION "DRIVELINE ECHO". TO MY KNOWLEDGE THE GMC TERRAIN AN IDENTICAL VEHICLE DOES NOT HAVE THIS PROBLEM. I PERSONALLY HAD A 2013 WITH NO PROBLEMS AND A FRIEND HAD A 2014 WITH NO PROBLEMS. IT APPEARS THE PROBLEM HAS STARTED WITH THE 2015 MODEL YEAR. GM ACKNOWLEDGES THE PROBLEM WHY CAN'T THEY BE MADE TO REPAIR IT? *TR
Corrective Action:
AFTER A MONTH OF OWNERSHIP AND ABOUT 900 MILES MY NEW EQUINOX WITH V6 AND AWD DEVELOPED A HOWLING NOISE WHEN DRIVING ON RURAL ROADS AT ABOUT 30-40 MPH THE HOWLING STAYS WITH THE CAR AND CAN BE HEARD ON HIGHWAYS AT 60 MPH. THE CAR HAS ALSO DEVELOPED A WHINING NOISE BOTH OF WHICH GENERAL MOTORS CLAIM ARE NORMAL NOISES FOR THIS VEHICLE. GM CALLS THIS CONDITION "DRIVELINE ECHO". TO MY KNOWLEDGE THE GMC TERRAIN AN IDENTICAL VEHICLE DOES NOT HAVE THIS PROBLEM. I PERSONALLY HAD A 2013 WITH NO PROBLEMS AND A FRIEND HAD A 2014 WITH NO PROBLEMS. IT APPEARS THE PROBLEM HAS STARTED WITH THE 2015 MODEL YEAR. GM ACKNOWLEDGES THE PROBLEM WHY CAN'T THEY BE MADE TO REPAIR IT? *TR
Additional Notes:
AFTER A MONTH OF OWNERSHIP AND ABOUT 900 MILES MY NEW EQUINOX WITH V6 AND AWD DEVELOPED A HOWLING NOISE WHEN DRIVING ON RURAL ROADS AT ABOUT 30-40 MPH THE HOWLING STAYS WITH THE CAR AND CAN BE HEARD ON HIGHWAYS AT 60 MPH. THE CAR HAS ALSO DEVELOPED A WHINING NOISE BOTH OF WHICH GENERAL MOTORS CLAIM ARE NORMAL NOISES FOR THIS VEHICLE. GM CALLS THIS CONDITION "DRIVELINE ECHO". TO MY KNOWLEDGE THE GMC TERRAIN AN IDENTICAL VEHICLE DOES NOT HAVE THIS PROBLEM. I PERSONALLY HAD A 2013 WITH NO PROBLEMS AND A FRIEND HAD A 2014 WITH NO PROBLEMS. IT APPEARS THE PROBLEM HAS STARTED WITH THE 2015 MODEL YEAR. GM ACKNOWLEDGES THE PROBLEM WHY CAN'T THEY BE MADE TO REPAIR IT? *TR
Mfg Campaign: 10924129
Recall Date: Nov 3, 2016
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.
Corrective Action:
ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.
Additional Notes:
ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.
Mfg Campaign: 10918091
Recall Date: Oct 22, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.
Corrective Action:
ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.
Additional Notes:
ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.
Mfg Campaign: 10918091
Recall Date: Oct 22, 2016
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
2016 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FORWARD COLLISION ALERT SYSTEM WARNING DISPLAY FAILURE TO ILLUMINATE/ DETECT WHEN FOLLOWING TOO CLOSE TO FRONT VEHICLE. *SMD THE CONSUMER STATED THE TAILGATE ALERT ALLOWED HIM TO GET WITHIN LESS THAN TWO CAR LENGTHS BEFORE THE VISUAL WARNING APPEARED. THE DEALER STATED THE SYSTEM WAS PERFORMING AS DESIGNED. *JB
Corrective Action:
2016 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FORWARD COLLISION ALERT SYSTEM WARNING DISPLAY FAILURE TO ILLUMINATE/ DETECT WHEN FOLLOWING TOO CLOSE TO FRONT VEHICLE. *SMD THE CONSUMER STATED THE TAILGATE ALERT ALLOWED HIM TO GET WITHIN LESS THAN TWO CAR LENGTHS BEFORE THE VISUAL WARNING APPEARED. THE DEALER STATED THE SYSTEM WAS PERFORMING AS DESIGNED. *JB
Additional Notes:
2016 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FORWARD COLLISION ALERT SYSTEM WARNING DISPLAY FAILURE TO ILLUMINATE/ DETECT WHEN FOLLOWING TOO CLOSE TO FRONT VEHICLE. *SMD THE CONSUMER STATED THE TAILGATE ALERT ALLOWED HIM TO GET WITHIN LESS THAN TWO CAR LENGTHS BEFORE THE VISUAL WARNING APPEARED. THE DEALER STATED THE SYSTEM WAS PERFORMING AS DESIGNED. *JB
Mfg Campaign: 10909233
Recall Date: Sep 27, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 10899494
Recall Date: Aug 30, 2016
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 10899494
Recall Date: Aug 30, 2016
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
I'M WRITING TO INFORM YOU OF A POSSIBLE SAFETY ISSUE WITH A 2016 CHEVROLET EQUINOX RENTED FROM ENTERPRISE IN HUNTINGTON STATION, NEW YORK. THE VEHICLE HAD ONLY 12,022 MILES ON THE ODOMETER. AFTER PICKING UP THE VEHICLE, I WAS DRIVING HOME ON THE LONG ISLAND EXPRESSWAY AT APPROXIMATELY 20-30 MPH IN STOP AND GO TRAFFIC. AS TRAFFIC SLOWED DOWN AHEAD OF ME I APPLIED THE BRAKES. I WAS IMMEDIATELY SHOCKED WITH DISBELIEF THAT MY VEHICLE SLIGHTLY IMPACTED WITH THE VEHICLE AHEAD OF ME INSTEAD OF STOPPING 5 OR 10 FEET BEFORE THAT VEHICLE. THE BRAKES DID NOT SEEM TO RESPOND OR FUNCTION EFFECTIVELY COMPARED TO ALL VEHICLES I'VE OWNED OR RENTED FOR OVER 50 YEARS. CONVINCED THAT THERE MUST BE AN UNDERLYING ISSUE WITH THE BRAKES I BROUGHT THE VEHICLE TO A LOCAL PEP BOYS. THEIR INSPECTION REVEALED "BRAKE FLUID RESERVOIR MORE THAN HALF EMPTY" (SEE 2 PAGE ATTACHMENT). I'M NOT SURE IF THERE WAS A SLOW LEAK IN THE LINE OR IF THE BRAKE FLUID HAD NOT BEEN FILLED SUFFICIENTLY. FROM MY 50 YEARS OF DRIVING EXPERIENCE I DON'T EVER RECALL A NEW CAR REQUIRING THE ADDITION OF BRAKE FLUID AFTER ONLY 12,022 MILE OF USAGE. I AM HOWEVER FIRMLY CONVINCED THAT THIS UNFORTUNATE ACCIDENT WOULD NEVER HAVE HAPPENED IF THE RENTAL VEHICLE HAD CONTAINED THE APPROPRIATE AMOUNT OF BRAKE FLUID. I FELT OBLIGATED TO REPORT THIS POSSIBLE SAFETY ISSUE TO YOU SO YOU CAN INVESTIGATE IF THERE HAVE BEEN OTHER REPORTED INSTANCES OF BRAKE FLUID LOSS RESULTING IN INEFFECTUAL BRAKING AND SUBSEQUENT ACCIDENTS. *TR
Corrective Action:
I'M WRITING TO INFORM YOU OF A POSSIBLE SAFETY ISSUE WITH A 2016 CHEVROLET EQUINOX RENTED FROM ENTERPRISE IN HUNTINGTON STATION, NEW YORK. THE VEHICLE HAD ONLY 12,022 MILES ON THE ODOMETER. AFTER PICKING UP THE VEHICLE, I WAS DRIVING HOME ON THE LONG ISLAND EXPRESSWAY AT APPROXIMATELY 20-30 MPH IN STOP AND GO TRAFFIC. AS TRAFFIC SLOWED DOWN AHEAD OF ME I APPLIED THE BRAKES. I WAS IMMEDIATELY SHOCKED WITH DISBELIEF THAT MY VEHICLE SLIGHTLY IMPACTED WITH THE VEHICLE AHEAD OF ME INSTEAD OF STOPPING 5 OR 10 FEET BEFORE THAT VEHICLE. THE BRAKES DID NOT SEEM TO RESPOND OR FUNCTION EFFECTIVELY COMPARED TO ALL VEHICLES I'VE OWNED OR RENTED FOR OVER 50 YEARS. CONVINCED THAT THERE MUST BE AN UNDERLYING ISSUE WITH THE BRAKES I BROUGHT THE VEHICLE TO A LOCAL PEP BOYS. THEIR INSPECTION REVEALED "BRAKE FLUID RESERVOIR MORE THAN HALF EMPTY" (SEE 2 PAGE ATTACHMENT). I'M NOT SURE IF THERE WAS A SLOW LEAK IN THE LINE OR IF THE BRAKE FLUID HAD NOT BEEN FILLED SUFFICIENTLY. FROM MY 50 YEARS OF DRIVING EXPERIENCE I DON'T EVER RECALL A NEW CAR REQUIRING THE ADDITION OF BRAKE FLUID AFTER ONLY 12,022 MILE OF USAGE. I AM HOWEVER FIRMLY CONVINCED THAT THIS UNFORTUNATE ACCIDENT WOULD NEVER HAVE HAPPENED IF THE RENTAL VEHICLE HAD CONTAINED THE APPROPRIATE AMOUNT OF BRAKE FLUID. I FELT OBLIGATED TO REPORT THIS POSSIBLE SAFETY ISSUE TO YOU SO YOU CAN INVESTIGATE IF THERE HAVE BEEN OTHER REPORTED INSTANCES OF BRAKE FLUID LOSS RESULTING IN INEFFECTUAL BRAKING AND SUBSEQUENT ACCIDENTS. *TR
Additional Notes:
I'M WRITING TO INFORM YOU OF A POSSIBLE SAFETY ISSUE WITH A 2016 CHEVROLET EQUINOX RENTED FROM ENTERPRISE IN HUNTINGTON STATION, NEW YORK. THE VEHICLE HAD ONLY 12,022 MILES ON THE ODOMETER. AFTER PICKING UP THE VEHICLE, I WAS DRIVING HOME ON THE LONG ISLAND EXPRESSWAY AT APPROXIMATELY 20-30 MPH IN STOP AND GO TRAFFIC. AS TRAFFIC SLOWED DOWN AHEAD OF ME I APPLIED THE BRAKES. I WAS IMMEDIATELY SHOCKED WITH DISBELIEF THAT MY VEHICLE SLIGHTLY IMPACTED WITH THE VEHICLE AHEAD OF ME INSTEAD OF STOPPING 5 OR 10 FEET BEFORE THAT VEHICLE. THE BRAKES DID NOT SEEM TO RESPOND OR FUNCTION EFFECTIVELY COMPARED TO ALL VEHICLES I'VE OWNED OR RENTED FOR OVER 50 YEARS. CONVINCED THAT THERE MUST BE AN UNDERLYING ISSUE WITH THE BRAKES I BROUGHT THE VEHICLE TO A LOCAL PEP BOYS. THEIR INSPECTION REVEALED "BRAKE FLUID RESERVOIR MORE THAN HALF EMPTY" (SEE 2 PAGE ATTACHMENT). I'M NOT SURE IF THERE WAS A SLOW LEAK IN THE LINE OR IF THE BRAKE FLUID HAD NOT BEEN FILLED SUFFICIENTLY. FROM MY 50 YEARS OF DRIVING EXPERIENCE I DON'T EVER RECALL A NEW CAR REQUIRING THE ADDITION OF BRAKE FLUID AFTER ONLY 12,022 MILE OF USAGE. I AM HOWEVER FIRMLY CONVINCED THAT THIS UNFORTUNATE ACCIDENT WOULD NEVER HAVE HAPPENED IF THE RENTAL VEHICLE HAD CONTAINED THE APPROPRIATE AMOUNT OF BRAKE FLUID. I FELT OBLIGATED TO REPORT THIS POSSIBLE SAFETY ISSUE TO YOU SO YOU CAN INVESTIGATE IF THERE HAVE BEEN OTHER REPORTED INSTANCES OF BRAKE FLUID LOSS RESULTING IN INEFFECTUAL BRAKING AND SUBSEQUENT ACCIDENTS. *TR
Mfg Campaign: 10898775
Recall Date: Aug 22, 2016
General Motors, Llc
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LOWER PART OF THE WINDSHIELD WAS DISTORTED AND DISTRACTED THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LOWER PART OF THE WINDSHIELD WAS DISTORTED AND DISTRACTED THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE LOWER PART OF THE WINDSHIELD WAS DISTORTED AND DISTRACTED THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 10895306
Recall Date: Aug 12, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CAR STARTED SMELLING HORRIBLE ANYTIME IT WAS RUNNING, WOULD MAKE ME AND MY KIDS PHYSICALLY SICK BREATHING THE AIR COMING INSIDE THE VEHICLE.MY DAUGHTER HAD PNEUMONIA 4 MONTHS AGO, AND MY HUSBAND HAD A SEVERE CASE OF PNEUMONIA 2 WEEKS AGO. NOT TO MENTION ALL THE RESPIRATORY RELATED PROBLEMS IN THE LAST YEAR THE ENTIRE FAMILY HAS BEEN HAVING. CHEVY WOULD NOT LOOK AT MY CAR, I CALLED MULTIPLKE TIMES TELLING THEM MY CAR IS SO FOUL SMELLING I CANT DRIVE IT ANYMORE AND ITS NOT A DEAD ANMIAL BECAUSE WE SEARCHED EVERY COMPARTMENT THERE IS....AND THEY SAID ITS A DEAD MOUSE OR ANIMAL AND THAT WARRANTY DOESNT COVER THAT SO ITS NOT THERE PROBLEM..AFTER OVER A WEEK OF ME CALLING AND HAVING MY HUSBAND (A CERTIFIED MECHANIC) CALLING THEM NON STOP, THEY AGREED TO LOOK AT IT..ITS NOT AN ANIMAL IT IS JUST ALOT OF MOLD THAT IS GROWING ALL OVER THE CARS HEATING AND AIR CONDITIONING CONDENSER SYSTEM! AND ALL THIS TIME ITS JUST BEEN FLOWING MOLD BACTERIA INTO MY VENTS! ITS SUMMER I USE A/C EVERYDAY IF I AM DRIVING.... WE'VE JUST BEEN BREATHING IT IN FOR WHO KNOWS HOW LONG...I BOUGHT THIS CAR 9 MONTHS AGO BRAND NEW AND NOW AFTER ONLY 16,000 MILES ITS A BREEDING GROUND FOR MOLD INSIDE MY HVAC UNIT? I WONT BE ABLE TO GET RID OF THAT SMELL, AND WHAT ABOUT MY SEATS OR CLOTHING OR DAMAGE THAT HAS ALREADY BEEN DONE FROM THIS MOLD AND BACTERIA? THEY SAID GM WILL GIVE ME A RENTAL FOR 5 DAYS.....BUT PARTS WILL TAKE UP TO 4 TO EVEN COME IN BEFORE THEY WILL EVEN START FIXING THE "ISSUE". MY DAUGHTER IS 2 YEARS OLD AND HAD PNEMONIA 2 TIMES ALREADY.
Corrective Action:
CAR STARTED SMELLING HORRIBLE ANYTIME IT WAS RUNNING, WOULD MAKE ME AND MY KIDS PHYSICALLY SICK BREATHING THE AIR COMING INSIDE THE VEHICLE.MY DAUGHTER HAD PNEUMONIA 4 MONTHS AGO, AND MY HUSBAND HAD A SEVERE CASE OF PNEUMONIA 2 WEEKS AGO. NOT TO MENTION ALL THE RESPIRATORY RELATED PROBLEMS IN THE LAST YEAR THE ENTIRE FAMILY HAS BEEN HAVING. CHEVY WOULD NOT LOOK AT MY CAR, I CALLED MULTIPLKE TIMES TELLING THEM MY CAR IS SO FOUL SMELLING I CANT DRIVE IT ANYMORE AND ITS NOT A DEAD ANMIAL BECAUSE WE SEARCHED EVERY COMPARTMENT THERE IS....AND THEY SAID ITS A DEAD MOUSE OR ANIMAL AND THAT WARRANTY DOESNT COVER THAT SO ITS NOT THERE PROBLEM..AFTER OVER A WEEK OF ME CALLING AND HAVING MY HUSBAND (A CERTIFIED MECHANIC) CALLING THEM NON STOP, THEY AGREED TO LOOK AT IT..ITS NOT AN ANIMAL IT IS JUST ALOT OF MOLD THAT IS GROWING ALL OVER THE CARS HEATING AND AIR CONDITIONING CONDENSER SYSTEM! AND ALL THIS TIME ITS JUST BEEN FLOWING MOLD BACTERIA INTO MY VENTS! ITS SUMMER I USE A/C EVERYDAY IF I AM DRIVING.... WE'VE JUST BEEN BREATHING IT IN FOR WHO KNOWS HOW LONG...I BOUGHT THIS CAR 9 MONTHS AGO BRAND NEW AND NOW AFTER ONLY 16,000 MILES ITS A BREEDING GROUND FOR MOLD INSIDE MY HVAC UNIT? I WONT BE ABLE TO GET RID OF THAT SMELL, AND WHAT ABOUT MY SEATS OR CLOTHING OR DAMAGE THAT HAS ALREADY BEEN DONE FROM THIS MOLD AND BACTERIA? THEY SAID GM WILL GIVE ME A RENTAL FOR 5 DAYS.....BUT PARTS WILL TAKE UP TO 4 TO EVEN COME IN BEFORE THEY WILL EVEN START FIXING THE "ISSUE". MY DAUGHTER IS 2 YEARS OLD AND HAD PNEMONIA 2 TIMES ALREADY.
Additional Notes:
CAR STARTED SMELLING HORRIBLE ANYTIME IT WAS RUNNING, WOULD MAKE ME AND MY KIDS PHYSICALLY SICK BREATHING THE AIR COMING INSIDE THE VEHICLE.MY DAUGHTER HAD PNEUMONIA 4 MONTHS AGO, AND MY HUSBAND HAD A SEVERE CASE OF PNEUMONIA 2 WEEKS AGO. NOT TO MENTION ALL THE RESPIRATORY RELATED PROBLEMS IN THE LAST YEAR THE ENTIRE FAMILY HAS BEEN HAVING. CHEVY WOULD NOT LOOK AT MY CAR, I CALLED MULTIPLKE TIMES TELLING THEM MY CAR IS SO FOUL SMELLING I CANT DRIVE IT ANYMORE AND ITS NOT A DEAD ANMIAL BECAUSE WE SEARCHED EVERY COMPARTMENT THERE IS....AND THEY SAID ITS A DEAD MOUSE OR ANIMAL AND THAT WARRANTY DOESNT COVER THAT SO ITS NOT THERE PROBLEM..AFTER OVER A WEEK OF ME CALLING AND HAVING MY HUSBAND (A CERTIFIED MECHANIC) CALLING THEM NON STOP, THEY AGREED TO LOOK AT IT..ITS NOT AN ANIMAL IT IS JUST ALOT OF MOLD THAT IS GROWING ALL OVER THE CARS HEATING AND AIR CONDITIONING CONDENSER SYSTEM! AND ALL THIS TIME ITS JUST BEEN FLOWING MOLD BACTERIA INTO MY VENTS! ITS SUMMER I USE A/C EVERYDAY IF I AM DRIVING.... WE'VE JUST BEEN BREATHING IT IN FOR WHO KNOWS HOW LONG...I BOUGHT THIS CAR 9 MONTHS AGO BRAND NEW AND NOW AFTER ONLY 16,000 MILES ITS A BREEDING GROUND FOR MOLD INSIDE MY HVAC UNIT? I WONT BE ABLE TO GET RID OF THAT SMELL, AND WHAT ABOUT MY SEATS OR CLOTHING OR DAMAGE THAT HAS ALREADY BEEN DONE FROM THIS MOLD AND BACTERIA? THEY SAID GM WILL GIVE ME A RENTAL FOR 5 DAYS.....BUT PARTS WILL TAKE UP TO 4 TO EVEN COME IN BEFORE THEY WILL EVEN START FIXING THE "ISSUE". MY DAUGHTER IS 2 YEARS OLD AND HAD PNEMONIA 2 TIMES ALREADY.
Mfg Campaign: 10886153
Recall Date: Jul 20, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
CAR STARTED SMELLING HORRIBLE ANYTIME IT WAS RUNNING, WOULD MAKE ME AND MY KIDS PHYSICALLY SICK BREATHING THE AIR COMING INSIDE THE VEHICLE.MY DAUGHTER HAD PNEUMONIA 4 MONTHS AGO, AND MY HUSBAND HAD A SEVERE CASE OF PNEUMONIA 2 WEEKS AGO. NOT TO MENTION ALL THE RESPIRATORY RELATED PROBLEMS IN THE LAST YEAR THE ENTIRE FAMILY HAS BEEN HAVING. CHEVY WOULD NOT LOOK AT MY CAR, I CALLED MULTIPLKE TIMES TELLING THEM MY CAR IS SO FOUL SMELLING I CANT DRIVE IT ANYMORE AND ITS NOT A DEAD ANMIAL BECAUSE WE SEARCHED EVERY COMPARTMENT THERE IS....AND THEY SAID ITS A DEAD MOUSE OR ANIMAL AND THAT WARRANTY DOESNT COVER THAT SO ITS NOT THERE PROBLEM..AFTER OVER A WEEK OF ME CALLING AND HAVING MY HUSBAND (A CERTIFIED MECHANIC) CALLING THEM NON STOP, THEY AGREED TO LOOK AT IT..ITS NOT AN ANIMAL IT IS JUST ALOT OF MOLD THAT IS GROWING ALL OVER THE CARS HEATING AND AIR CONDITIONING CONDENSER SYSTEM! AND ALL THIS TIME ITS JUST BEEN FLOWING MOLD BACTERIA INTO MY VENTS! ITS SUMMER I USE A/C EVERYDAY IF I AM DRIVING.... WE'VE JUST BEEN BREATHING IT IN FOR WHO KNOWS HOW LONG...I BOUGHT THIS CAR 9 MONTHS AGO BRAND NEW AND NOW AFTER ONLY 16,000 MILES ITS A BREEDING GROUND FOR MOLD INSIDE MY HVAC UNIT? I WONT BE ABLE TO GET RID OF THAT SMELL, AND WHAT ABOUT MY SEATS OR CLOTHING OR DAMAGE THAT HAS ALREADY BEEN DONE FROM THIS MOLD AND BACTERIA? THEY SAID GM WILL GIVE ME A RENTAL FOR 5 DAYS.....BUT PARTS WILL TAKE UP TO 4 TO EVEN COME IN BEFORE THEY WILL EVEN START FIXING THE "ISSUE". MY DAUGHTER IS 2 YEARS OLD AND HAD PNEMONIA 2 TIMES ALREADY.
Corrective Action:
CAR STARTED SMELLING HORRIBLE ANYTIME IT WAS RUNNING, WOULD MAKE ME AND MY KIDS PHYSICALLY SICK BREATHING THE AIR COMING INSIDE THE VEHICLE.MY DAUGHTER HAD PNEUMONIA 4 MONTHS AGO, AND MY HUSBAND HAD A SEVERE CASE OF PNEUMONIA 2 WEEKS AGO. NOT TO MENTION ALL THE RESPIRATORY RELATED PROBLEMS IN THE LAST YEAR THE ENTIRE FAMILY HAS BEEN HAVING. CHEVY WOULD NOT LOOK AT MY CAR, I CALLED MULTIPLKE TIMES TELLING THEM MY CAR IS SO FOUL SMELLING I CANT DRIVE IT ANYMORE AND ITS NOT A DEAD ANMIAL BECAUSE WE SEARCHED EVERY COMPARTMENT THERE IS....AND THEY SAID ITS A DEAD MOUSE OR ANIMAL AND THAT WARRANTY DOESNT COVER THAT SO ITS NOT THERE PROBLEM..AFTER OVER A WEEK OF ME CALLING AND HAVING MY HUSBAND (A CERTIFIED MECHANIC) CALLING THEM NON STOP, THEY AGREED TO LOOK AT IT..ITS NOT AN ANIMAL IT IS JUST ALOT OF MOLD THAT IS GROWING ALL OVER THE CARS HEATING AND AIR CONDITIONING CONDENSER SYSTEM! AND ALL THIS TIME ITS JUST BEEN FLOWING MOLD BACTERIA INTO MY VENTS! ITS SUMMER I USE A/C EVERYDAY IF I AM DRIVING.... WE'VE JUST BEEN BREATHING IT IN FOR WHO KNOWS HOW LONG...I BOUGHT THIS CAR 9 MONTHS AGO BRAND NEW AND NOW AFTER ONLY 16,000 MILES ITS A BREEDING GROUND FOR MOLD INSIDE MY HVAC UNIT? I WONT BE ABLE TO GET RID OF THAT SMELL, AND WHAT ABOUT MY SEATS OR CLOTHING OR DAMAGE THAT HAS ALREADY BEEN DONE FROM THIS MOLD AND BACTERIA? THEY SAID GM WILL GIVE ME A RENTAL FOR 5 DAYS.....BUT PARTS WILL TAKE UP TO 4 TO EVEN COME IN BEFORE THEY WILL EVEN START FIXING THE "ISSUE". MY DAUGHTER IS 2 YEARS OLD AND HAD PNEMONIA 2 TIMES ALREADY.
Additional Notes:
CAR STARTED SMELLING HORRIBLE ANYTIME IT WAS RUNNING, WOULD MAKE ME AND MY KIDS PHYSICALLY SICK BREATHING THE AIR COMING INSIDE THE VEHICLE.MY DAUGHTER HAD PNEUMONIA 4 MONTHS AGO, AND MY HUSBAND HAD A SEVERE CASE OF PNEUMONIA 2 WEEKS AGO. NOT TO MENTION ALL THE RESPIRATORY RELATED PROBLEMS IN THE LAST YEAR THE ENTIRE FAMILY HAS BEEN HAVING. CHEVY WOULD NOT LOOK AT MY CAR, I CALLED MULTIPLKE TIMES TELLING THEM MY CAR IS SO FOUL SMELLING I CANT DRIVE IT ANYMORE AND ITS NOT A DEAD ANMIAL BECAUSE WE SEARCHED EVERY COMPARTMENT THERE IS....AND THEY SAID ITS A DEAD MOUSE OR ANIMAL AND THAT WARRANTY DOESNT COVER THAT SO ITS NOT THERE PROBLEM..AFTER OVER A WEEK OF ME CALLING AND HAVING MY HUSBAND (A CERTIFIED MECHANIC) CALLING THEM NON STOP, THEY AGREED TO LOOK AT IT..ITS NOT AN ANIMAL IT IS JUST ALOT OF MOLD THAT IS GROWING ALL OVER THE CARS HEATING AND AIR CONDITIONING CONDENSER SYSTEM! AND ALL THIS TIME ITS JUST BEEN FLOWING MOLD BACTERIA INTO MY VENTS! ITS SUMMER I USE A/C EVERYDAY IF I AM DRIVING.... WE'VE JUST BEEN BREATHING IT IN FOR WHO KNOWS HOW LONG...I BOUGHT THIS CAR 9 MONTHS AGO BRAND NEW AND NOW AFTER ONLY 16,000 MILES ITS A BREEDING GROUND FOR MOLD INSIDE MY HVAC UNIT? I WONT BE ABLE TO GET RID OF THAT SMELL, AND WHAT ABOUT MY SEATS OR CLOTHING OR DAMAGE THAT HAS ALREADY BEEN DONE FROM THIS MOLD AND BACTERIA? THEY SAID GM WILL GIVE ME A RENTAL FOR 5 DAYS.....BUT PARTS WILL TAKE UP TO 4 TO EVEN COME IN BEFORE THEY WILL EVEN START FIXING THE "ISSUE". MY DAUGHTER IS 2 YEARS OLD AND HAD PNEMONIA 2 TIMES ALREADY.
Mfg Campaign: 10886153
Recall Date: Jul 20, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING AT NIGHT, MOVING SLOWLY IN A TRAFFIC JAM ON A FREEWAY, THE INSTRUMENT CLUSTER TOTALLY WENT OUT. THE RADIO CONTINUED TO WORK, BUT THE SPEEDOMETER WAS NOT FUNCTIONING. I CONTINUED TO DRIVE ABOUT 20 MILES WITH THE CLUSTER AND SPEEDOMETER NOT WORKING. AFTER ARRIVING AT MY DESTINATION AND TURNING OFF THE ENGINE FOR ABOUT 20 MINUTES, I RESTARTED IT AND SAW THAT THE CLUSTER WAS VERY DIM AND THE SPEEDOMETER WAS ONLY BARELY READABLE. AS I DROVE IT, THE BRIGHTNESS SLOWLY INCREASED. THE NEXT MORNING, THE SPEEDOMETER AND THE REST OF THE CLUSTER SEEMED TO BE NORMAL. I TOOK THE CAR TO THE DEALER FOR REPAIRS, THEY WERE UNABLE TO FIND THE PROBLEM SINCE THE CAR WAS WORKING NORMALLY AT THAT TIME.
Corrective Action:
WHILE DRIVING AT NIGHT, MOVING SLOWLY IN A TRAFFIC JAM ON A FREEWAY, THE INSTRUMENT CLUSTER TOTALLY WENT OUT. THE RADIO CONTINUED TO WORK, BUT THE SPEEDOMETER WAS NOT FUNCTIONING. I CONTINUED TO DRIVE ABOUT 20 MILES WITH THE CLUSTER AND SPEEDOMETER NOT WORKING. AFTER ARRIVING AT MY DESTINATION AND TURNING OFF THE ENGINE FOR ABOUT 20 MINUTES, I RESTARTED IT AND SAW THAT THE CLUSTER WAS VERY DIM AND THE SPEEDOMETER WAS ONLY BARELY READABLE. AS I DROVE IT, THE BRIGHTNESS SLOWLY INCREASED. THE NEXT MORNING, THE SPEEDOMETER AND THE REST OF THE CLUSTER SEEMED TO BE NORMAL. I TOOK THE CAR TO THE DEALER FOR REPAIRS, THEY WERE UNABLE TO FIND THE PROBLEM SINCE THE CAR WAS WORKING NORMALLY AT THAT TIME.
Additional Notes:
WHILE DRIVING AT NIGHT, MOVING SLOWLY IN A TRAFFIC JAM ON A FREEWAY, THE INSTRUMENT CLUSTER TOTALLY WENT OUT. THE RADIO CONTINUED TO WORK, BUT THE SPEEDOMETER WAS NOT FUNCTIONING. I CONTINUED TO DRIVE ABOUT 20 MILES WITH THE CLUSTER AND SPEEDOMETER NOT WORKING. AFTER ARRIVING AT MY DESTINATION AND TURNING OFF THE ENGINE FOR ABOUT 20 MINUTES, I RESTARTED IT AND SAW THAT THE CLUSTER WAS VERY DIM AND THE SPEEDOMETER WAS ONLY BARELY READABLE. AS I DROVE IT, THE BRIGHTNESS SLOWLY INCREASED. THE NEXT MORNING, THE SPEEDOMETER AND THE REST OF THE CLUSTER SEEMED TO BE NORMAL. I TOOK THE CAR TO THE DEALER FOR REPAIRS, THEY WERE UNABLE TO FIND THE PROBLEM SINCE THE CAR WAS WORKING NORMALLY AT THAT TIME.
Mfg Campaign: 10873534
Recall Date: Jun 9, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
PLEASE REFERENCE NHSTA COMPLAINT NUMBER 10862571,10865740 SEE ATTACHED DOCUMENT THAT WAS SENT TO G.M. THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM, BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHERS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES.
Corrective Action:
PLEASE REFERENCE NHSTA COMPLAINT NUMBER 10862571,10865740 SEE ATTACHED DOCUMENT THAT WAS SENT TO G.M. THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM, BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHERS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES.
Additional Notes:
PLEASE REFERENCE NHSTA COMPLAINT NUMBER 10862571,10865740 SEE ATTACHED DOCUMENT THAT WAS SENT TO G.M. THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM, BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHERS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES.
Mfg Campaign: 10870530
Recall Date: May 24, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PLEASE REFERENCE NHSTA COMPLAINT NUMBER 10862571,10865740 SEE ATTACHED DOCUMENT THAT WAS SENT TO G.M. THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM, BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHERS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES.
Corrective Action:
PLEASE REFERENCE NHSTA COMPLAINT NUMBER 10862571,10865740 SEE ATTACHED DOCUMENT THAT WAS SENT TO G.M. THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM, BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHERS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES.
Additional Notes:
PLEASE REFERENCE NHSTA COMPLAINT NUMBER 10862571,10865740 SEE ATTACHED DOCUMENT THAT WAS SENT TO G.M. THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM, BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHERS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES.
Mfg Campaign: 10870530
Recall Date: May 24, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT GMCARGOTMYFAMILYSICK@GMAIL.COM
Corrective Action:
THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT GMCARGOTMYFAMILYSICK@GMAIL.COM
Additional Notes:
THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT GMCARGOTMYFAMILYSICK@GMAIL.COM
Mfg Campaign: 10865740
Recall Date: May 19, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT GMCARGOTMYFAMILYSICK@GMAIL.COM
Corrective Action:
THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT GMCARGOTMYFAMILYSICK@GMAIL.COM
Additional Notes:
THIS VEHICLE MADE MY FAMILY SICK. I HAD TO PICKET DEALERSHIP WHERE I BOUGHT CAR, BECAUSE G.M HEAD QUARTERS CLOSED THE CASE AND LEFT ME WITH THIS TOXIC VEHICLE. A LOT HAS HAPPENED IN MY QUEST TO HAVE THE CAR REPLACED. A GM DEALERSHIP WHERE I DID NOT BUY CAR FROM BOUGHT ME OUT OF MY LEASE AND GOT ME INTO A NEW VEHICLE. I PHYSICALLY PICKETED DEALERSHIP I BOUGHT CAR FROM AND OTHER GM DEALERSHIPS TO GET MY POINT ACROSS. I STILL HAVE CONTAMINATED CLOTHING AND THE DEALERSHIP IS STUCK WITH THIS VEHICLE NOW, AND I STILL HAVE HEALTH CONCERNS ABOUT MY FAMILY. I HAVE CALLED THE EPA, AND OTHER AGENCIES AND NONE OF THEM CAN HELP. THIS VEHICLE SHOULD NEVER GET INTO ANOTHER INDIVIDUALS POSSESSION. I HAVE ATTACHED SOME PICTURES AND FILES. THIS IS MY SECOND COMPLAINT. ORIGINAL NHSTA COMPLAINT NUMBER IS 10862571 EXHAUST FUMES SEEPED INTO VEHICLE FROM EXHAUST LEAK AND CONTAMINATED INTERIOR OF VEHICLE MAKING MY WIFE AND CHILD SICK.DEALERSHIP REPLACED EXHAUST SYSTEM BUT CAR WAS STILL CONTAMINATED. PLEASE CONTACT ME AT GMCARGOTMYFAMILYSICK@GMAIL.COM
Mfg Campaign: 10865740
Recall Date: May 19, 2016
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
2016 CHEVROLET EQUINOX, MICHELIN LATITUDE TOUR 17" P225/65R17 100T LEFT REAR TIRE HAD A MAJOR BLOWOUT ON THE EXTERIOR SIDEWALL AFTER BEING DRIVEN LESS THAN 500 MILES -- TOTAL. ALL TIRES WERE BRAND NEW, PROPERLY INFLATED AND MAINTAINED. NO NAIL OR OBVIOUS PUNCTURE POINT WAS FOUND. VEHICLE WAS BEING DRIVEN 55 MPH ON AN INTERSTATE IN CLEAR WEATHER. TEMPERATURE WAS ABOUT 70 DEGREES. BLOWOUT OCCURRED DURING 10-MINUTE DRIVE OVER SMOOTH, PAVED ROAD. IMMEDIATELY BEFORE BLOWOUT, WARNING LIGHT APPEARED ON DASH ABOUT LOW TIRE PRESSURE. DEALERSHIP REPLACED FOR FREE.
Corrective Action:
2016 CHEVROLET EQUINOX, MICHELIN LATITUDE TOUR 17" P225/65R17 100T LEFT REAR TIRE HAD A MAJOR BLOWOUT ON THE EXTERIOR SIDEWALL AFTER BEING DRIVEN LESS THAN 500 MILES -- TOTAL. ALL TIRES WERE BRAND NEW, PROPERLY INFLATED AND MAINTAINED. NO NAIL OR OBVIOUS PUNCTURE POINT WAS FOUND. VEHICLE WAS BEING DRIVEN 55 MPH ON AN INTERSTATE IN CLEAR WEATHER. TEMPERATURE WAS ABOUT 70 DEGREES. BLOWOUT OCCURRED DURING 10-MINUTE DRIVE OVER SMOOTH, PAVED ROAD. IMMEDIATELY BEFORE BLOWOUT, WARNING LIGHT APPEARED ON DASH ABOUT LOW TIRE PRESSURE. DEALERSHIP REPLACED FOR FREE.
Additional Notes:
2016 CHEVROLET EQUINOX, MICHELIN LATITUDE TOUR 17" P225/65R17 100T LEFT REAR TIRE HAD A MAJOR BLOWOUT ON THE EXTERIOR SIDEWALL AFTER BEING DRIVEN LESS THAN 500 MILES -- TOTAL. ALL TIRES WERE BRAND NEW, PROPERLY INFLATED AND MAINTAINED. NO NAIL OR OBVIOUS PUNCTURE POINT WAS FOUND. VEHICLE WAS BEING DRIVEN 55 MPH ON AN INTERSTATE IN CLEAR WEATHER. TEMPERATURE WAS ABOUT 70 DEGREES. BLOWOUT OCCURRED DURING 10-MINUTE DRIVE OVER SMOOTH, PAVED ROAD. IMMEDIATELY BEFORE BLOWOUT, WARNING LIGHT APPEARED ON DASH ABOUT LOW TIRE PRESSURE. DEALERSHIP REPLACED FOR FREE.
Mfg Campaign: 10865785
Recall Date: May 19, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.
Corrective Action:
EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.
Additional Notes:
EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.
Mfg Campaign: 10862571
Recall Date: May 2, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.
Corrective Action:
EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.
Additional Notes:
EXHAUST FUMES LEAKING INTO DRIVER CABIN, HORRIBLE TOXIC ODOR, FAMILY GOT SICK FROM BEING INSIDE OF VEHICLE. STATIONARY, OR IN MOTION. TOXIC ODORS AND SAME HEALTH EFFECTS WHEN NOT RUNNING. ODER ON CLOTHING, HAIR, SKIN. IMMEDIATE ADVERSE HEALTH SYMPTOMS ASSOCIATED WITH BEING IN VEHICLE ARE HEADACHE, CHEMICAL TASTE IN MOUTH, SORE THROAT. I NOTICED CONDITION 1/22/2016 BUT IT WAS PRESENT PRIOR TO THIS AS I DO NOT USE VEHICLE OFTEN. MY WIFE AND YOUNGEST DAUGHTER HAD MOST EXPOSURE AND IT BUILT UP OVER TIME, FOR THEY WERE DESENSITIZED TO THE ODOR. AFTER A FEW DAYS OF NOT USING VEHICLE MY WIFE DID SMELL THE TOXIC ODOR. AN EXHAUST LEAK WAS THE CAUSE AND VERIFIED BY DEALER. AFTER REPAIRS WERE MADE VEHICLE STILL HAS HORRIFIC ODOR AND THE SAME ADVERSE HEALTH EFFECTS WERE EXPERIENCED. OTHER PEOPLE WHO WERE EXPOSED TO VEHICLE ALSO EXPERIENCED SAME HEALTH SYMPTOMS.
Mfg Campaign: 10862571
Recall Date: May 2, 2016
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC BUT THE CAUSE OF FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND THE DEALER STATED THERE WAS NOTHING WRONG. UPDATED 03/30/16.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC BUT THE CAUSE OF FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND THE DEALER STATED THERE WAS NOTHING WRONG. UPDATED 03/30/16.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC BUT THE CAUSE OF FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200. UPDATED 03/15/16*LJ THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND THE DEALER STATED THERE WAS NOTHING WRONG. UPDATED 03/30/16.*JB
Mfg Campaign: 10820198
Recall Date: Jan 14, 2016
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
FRONT PASSENGER SEAT AIRBAG SENSOR WILL NOT ACTIVATE SAFETY SYSTEM WHEN I, AS A 120 LB ADULT,PLACE A MEDICALLY NECESSARY CUSHION (TO ALLEVIATE BACK AND HIP PAIN) BETWEEN MYSELF AND THE SEAT, THUS CANCELLING OUT THE BENEFITS OF THIS SAFETY SYSTEM WHEN THE VEHICLE IS IN MOTION. I AM AT RISK WHEN RIDING IN THIS GENERAL MOTORS VEHICLE. PLEASE REQUIRE GM TO RECALL AND CORRECT THIS DEFECT SOONEST AND ASSOCIATE MY COMPLAINT WITH ALL OTHER SIMILAR COMPLAINTS ON FILE WITH YOUR AGENCY.
Corrective Action:
FRONT PASSENGER SEAT AIRBAG SENSOR WILL NOT ACTIVATE SAFETY SYSTEM WHEN I, AS A 120 LB ADULT,PLACE A MEDICALLY NECESSARY CUSHION (TO ALLEVIATE BACK AND HIP PAIN) BETWEEN MYSELF AND THE SEAT, THUS CANCELLING OUT THE BENEFITS OF THIS SAFETY SYSTEM WHEN THE VEHICLE IS IN MOTION. I AM AT RISK WHEN RIDING IN THIS GENERAL MOTORS VEHICLE. PLEASE REQUIRE GM TO RECALL AND CORRECT THIS DEFECT SOONEST AND ASSOCIATE MY COMPLAINT WITH ALL OTHER SIMILAR COMPLAINTS ON FILE WITH YOUR AGENCY.
Additional Notes:
FRONT PASSENGER SEAT AIRBAG SENSOR WILL NOT ACTIVATE SAFETY SYSTEM WHEN I, AS A 120 LB ADULT,PLACE A MEDICALLY NECESSARY CUSHION (TO ALLEVIATE BACK AND HIP PAIN) BETWEEN MYSELF AND THE SEAT, THUS CANCELLING OUT THE BENEFITS OF THIS SAFETY SYSTEM WHEN THE VEHICLE IS IN MOTION. I AM AT RISK WHEN RIDING IN THIS GENERAL MOTORS VEHICLE. PLEASE REQUIRE GM TO RECALL AND CORRECT THIS DEFECT SOONEST AND ASSOCIATE MY COMPLAINT WITH ALL OTHER SIMILAR COMPLAINTS ON FILE WITH YOUR AGENCY.
Mfg Campaign: 10780205
Recall Date: Oct 6, 2015
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