Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18136
Recall Date: Apr 19, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
487 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The “Check Engine” light is still on regardless of the maintenance done on the vehicle. The oil pump is possibly damaged after pieces from broken vacuum pump may have entered into engine.
Corrective Action:
The “Check Engine” light is still on regardless of the maintenance done on the vehicle. The oil pump is possibly damaged after pieces from broken vacuum pump may have entered into engine.
Additional Notes:
The “Check Engine” light is still on regardless of the maintenance done on the vehicle. The oil pump is possibly damaged after pieces from broken vacuum pump may have entered into engine.
Mfg Campaign: 11461587
Recall Date: Apr 21, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Corrective Action:
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Additional Notes:
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Mfg Campaign: 11461132
Recall Date: Apr 18, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Corrective Action:
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Additional Notes:
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a “hard brake” and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
Mfg Campaign: 11461132
Recall Date: Apr 18, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal became very firm and difficult to depress and the braking distances was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake vacuum pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal became very firm and difficult to depress and the braking distances was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake vacuum pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal became very firm and difficult to depress and the braking distances was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake vacuum pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
Mfg Campaign: 11460851
Recall Date: Apr 15, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary , no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
Corrective Action:
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary , no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
Additional Notes:
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary , no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
Mfg Campaign: 11460206
Recall Date: Apr 8, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary , no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
Corrective Action:
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary , no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
Additional Notes:
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary , no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
Mfg Campaign: 11460206
Recall Date: Apr 8, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Corrective Action:
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Additional Notes:
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Mfg Campaign: 11459857
Recall Date: Apr 6, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Corrective Action:
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Additional Notes:
The vehicle first started having a cigarette residual smoke smell in it during the summer of 2019. It was right after a good rainfall, but we didn't know what to attribute it to. We called the local Chevrolet dealership and they weren't sure what it might be either. The odor would come and go over the last couple of years, but we couldn't figure out what it was from as none of my family members smoke. Then my husband went to run errands in my vehicle during a heavy downpour and heard water running inside of the car. He found water coming out of the fuse panel on the driver's side in the rear hatch (video available). He started removing the wet stuff in the rear hatch & when he got down to the spare tire compartment, he found it was filled with water. He also smelled the cigarette smoke-like odor like 10 times stronger than before & realized that it was due to the felt-like pad in the spare tire compartment being soaked in water. We again called the local dealership & they weren't sure what the problem might have been. My husband & stepfather did research and found out a lot of Equinox owners were experiencing the same issue & it had been determined that it was due to the sunroof water drainage system being clogged. The provided solution was to run air through the water drainage pipes, which my husband did. However, the vehicle still had some water appearing behind the driver's side seat during the lighter rainfalls afterwards. As well, the odor that smelled like cigarette smoke had now been replaced with a strong mildew/mold smell. This poses two major safety issues - water going into fuse boxes (water & electrical don't mix), as well as the mold/mildew being inhaled - especially of concern since we have two toddlers sitting in the backseat of this family vehicle. One dealership was unable to duplicate water inside the vehicle, but found the water drain pipes partially clogged. Other dealership noted mold/mildew smell and did an ozone detailing.
Mfg Campaign: 11459857
Recall Date: Apr 6, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Corrective Action:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Additional Notes:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Mfg Campaign: 11458742
Recall Date: Mar 28, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Corrective Action:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Additional Notes:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Mfg Campaign: 11458742
Recall Date: Mar 28, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Corrective Action:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Additional Notes:
After auto stop/ start system engages messages on dash appear “ service brake assist”, “service steering assist”, “service parking brake”, “service stibilitrac”, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
Mfg Campaign: 11458742
Recall Date: Mar 28, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2018 Chevrolet Equinox LT AWD that has trouble shifting gears when going uphill and the car sounds like it's struggling. Lately I've had a similar issue going downhill where the RPM meter shoots up and (I'm guessing) won't shift gear. Makes a horrible sound and feels like I'm breaking the car!! Any advice? Could it be a transmission fluid issue? Also, my driver's seat moves about, side to side, over bumps, etc. Any input on how to proceed to get this fixed? I have also had the following service lights pop up on my center display screen from time to time recently: service side detection system and service park assist system.
Corrective Action:
I have a 2018 Chevrolet Equinox LT AWD that has trouble shifting gears when going uphill and the car sounds like it's struggling. Lately I've had a similar issue going downhill where the RPM meter shoots up and (I'm guessing) won't shift gear. Makes a horrible sound and feels like I'm breaking the car!! Any advice? Could it be a transmission fluid issue? Also, my driver's seat moves about, side to side, over bumps, etc. Any input on how to proceed to get this fixed? I have also had the following service lights pop up on my center display screen from time to time recently: service side detection system and service park assist system.
Additional Notes:
I have a 2018 Chevrolet Equinox LT AWD that has trouble shifting gears when going uphill and the car sounds like it's struggling. Lately I've had a similar issue going downhill where the RPM meter shoots up and (I'm guessing) won't shift gear. Makes a horrible sound and feels like I'm breaking the car!! Any advice? Could it be a transmission fluid issue? Also, my driver's seat moves about, side to side, over bumps, etc. Any input on how to proceed to get this fixed? I have also had the following service lights pop up on my center display screen from time to time recently: service side detection system and service park assist system.
Mfg Campaign: 11458539
Recall Date: Mar 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Equinox. The contact stated that after parking in the driveway and switching the shifter to the park position the driver exited and moments later the vehicle erroneously rolled backward down the driveway. The driver attempted to get back into the moving vehicle and fell causing the vehicle to roll over the driver's body and crash into a tree. During the incident, the contact experienced an injured hip which required medical treatment. The vehicle was towed to a local body shop for repair. The manufacturer was notified of the incident and a manufacturer's engineer examined the vehicle but no problem was found. The cause of the failure was not determined. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17v516000(Power train). The contact indicated that the vehicle had experienced the same failure listed in the recalls. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2018 Chevrolet Equinox. The contact stated that after parking in the driveway and switching the shifter to the park position the driver exited and moments later the vehicle erroneously rolled backward down the driveway. The driver attempted to get back into the moving vehicle and fell causing the vehicle to roll over the driver's body and crash into a tree. During the incident, the contact experienced an injured hip which required medical treatment. The vehicle was towed to a local body shop for repair. The manufacturer was notified of the incident and a manufacturer's engineer examined the vehicle but no problem was found. The cause of the failure was not determined. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17v516000(Power train). The contact indicated that the vehicle had experienced the same failure listed in the recalls. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2018 Chevrolet Equinox. The contact stated that after parking in the driveway and switching the shifter to the park position the driver exited and moments later the vehicle erroneously rolled backward down the driveway. The driver attempted to get back into the moving vehicle and fell causing the vehicle to roll over the driver's body and crash into a tree. During the incident, the contact experienced an injured hip which required medical treatment. The vehicle was towed to a local body shop for repair. The manufacturer was notified of the incident and a manufacturer's engineer examined the vehicle but no problem was found. The cause of the failure was not determined. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17v516000(Power train). The contact indicated that the vehicle had experienced the same failure listed in the recalls. The failure mileage was 42,000.
Mfg Campaign: 11453623
Recall Date: Feb 23, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Brake Assist warning. Same issue as NHTSA campaign number 20V603 and GM recall N202300860 but no active recalls on this VIN.
Corrective Action:
Service Brake Assist warning. Same issue as NHTSA campaign number 20V603 and GM recall N202300860 but no active recalls on this VIN.
Additional Notes:
Service Brake Assist warning. Same issue as NHTSA campaign number 20V603 and GM recall N202300860 but no active recalls on this VIN.
Mfg Campaign: 11451237
Recall Date: Feb 9, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The issue was the leak from the fuel filter. There was no any errors/messages on the dashboard. I am not sure when this leak has started. I assume it started in the end of January. I had a long trip to Canada. The car was parked at snow covered driveway near my house. And I have discovered strange stains on the snow under the car. I have made the pictures of the stains. This stained snow smelled as a fuel. The fuel leak was pretty bad. When I looked under the car it was dripping about 1-2 drops per second. Also the leak was very close to the exhaust pipe (maybe 1-2 inches) that could be very hot and theoretically could ignite a fire. As soon as I discovered the leak, the car was taken to the nearest CHEVY dealer Highland GM in Aurora, ON, Canada. They diagnosed the issue and fixed it on February 1st. In order to fix the leak the fuel filter was replaced.
Corrective Action:
The issue was the leak from the fuel filter. There was no any errors/messages on the dashboard. I am not sure when this leak has started. I assume it started in the end of January. I had a long trip to Canada. The car was parked at snow covered driveway near my house. And I have discovered strange stains on the snow under the car. I have made the pictures of the stains. This stained snow smelled as a fuel. The fuel leak was pretty bad. When I looked under the car it was dripping about 1-2 drops per second. Also the leak was very close to the exhaust pipe (maybe 1-2 inches) that could be very hot and theoretically could ignite a fire. As soon as I discovered the leak, the car was taken to the nearest CHEVY dealer Highland GM in Aurora, ON, Canada. They diagnosed the issue and fixed it on February 1st. In order to fix the leak the fuel filter was replaced.
Additional Notes:
The issue was the leak from the fuel filter. There was no any errors/messages on the dashboard. I am not sure when this leak has started. I assume it started in the end of January. I had a long trip to Canada. The car was parked at snow covered driveway near my house. And I have discovered strange stains on the snow under the car. I have made the pictures of the stains. This stained snow smelled as a fuel. The fuel leak was pretty bad. When I looked under the car it was dripping about 1-2 drops per second. Also the leak was very close to the exhaust pipe (maybe 1-2 inches) that could be very hot and theoretically could ignite a fire. As soon as I discovered the leak, the car was taken to the nearest CHEVY dealer Highland GM in Aurora, ON, Canada. They diagnosed the issue and fixed it on February 1st. In order to fix the leak the fuel filter was replaced.
Mfg Campaign: 11451262
Recall Date: Feb 9, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Corrective Action:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Additional Notes:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Mfg Campaign: 11450605
Recall Date: Feb 5, 2022
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Corrective Action:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Additional Notes:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Mfg Campaign: 11450605
Recall Date: Feb 5, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Corrective Action:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Additional Notes:
We were driving at night I had turned on the overhead cabin light and when I turned on the overhead cabin light so my wife could hand food to our are sun and behind us the At the same time that I push the button the sunshade started to go and so I let it go but then it got jammed and it started to crank so I pushed the button in it started to go and reverse and then it like Jim in it aint like you know the motor growing sound and like there's a big shatter we thought that it was the glass from the moon roof shuttering turned out it was just like the plastic piece it was like holding the shade in place and so And so then to get that repaired they had to take the roof off take the rails out to get to the little plastic piece to call that plastic piece an external trim fastener so if it was an internal fastener it would be covered if it was because it was a fascinary if it was because it was a fascinator if it was because it's trim I don't know what trim you have to pull a roof off and pull rails out to it to find but that is why they didn't call it cover it
Mfg Campaign: 11450605
Recall Date: Feb 5, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I own a 2018 Chevy Equinox. The brakes have now failed 3 times. Dealership confirmed each time it was an issue with the brake vacuum pump. The Equinox has not been included in a recall, yet there are clearly safety issues. GM had numerous cars recalled for this exact same reason. There is a serious safety issue here. I am now without a car again because of a third brake vacuum pump failure. I have not been able to get any assistance from GM or my local Chevy dealership. I now am faced with a bill for repair for almost $2000. It is ridiculous to think that such a serious safety issue would exist and the industry will not acknowledge that it goes far beyond the vehicles they have already recalled. I wonder how many more accidents will happen before this is corrected. To be honest, when I do get my vehicle back I’m not sure I will drive it. When you lose your breaks 3 times it’s very difficult to trust. I would like to see this corrected and the Equinox needs to be added. My car has 128,000 miles on it at the time of the third failure. The other two failures were at approximately 60,000 miles and 92,000 miles. Thank you.
Corrective Action:
I own a 2018 Chevy Equinox. The brakes have now failed 3 times. Dealership confirmed each time it was an issue with the brake vacuum pump. The Equinox has not been included in a recall, yet there are clearly safety issues. GM had numerous cars recalled for this exact same reason. There is a serious safety issue here. I am now without a car again because of a third brake vacuum pump failure. I have not been able to get any assistance from GM or my local Chevy dealership. I now am faced with a bill for repair for almost $2000. It is ridiculous to think that such a serious safety issue would exist and the industry will not acknowledge that it goes far beyond the vehicles they have already recalled. I wonder how many more accidents will happen before this is corrected. To be honest, when I do get my vehicle back I’m not sure I will drive it. When you lose your breaks 3 times it’s very difficult to trust. I would like to see this corrected and the Equinox needs to be added. My car has 128,000 miles on it at the time of the third failure. The other two failures were at approximately 60,000 miles and 92,000 miles. Thank you.
Additional Notes:
I own a 2018 Chevy Equinox. The brakes have now failed 3 times. Dealership confirmed each time it was an issue with the brake vacuum pump. The Equinox has not been included in a recall, yet there are clearly safety issues. GM had numerous cars recalled for this exact same reason. There is a serious safety issue here. I am now without a car again because of a third brake vacuum pump failure. I have not been able to get any assistance from GM or my local Chevy dealership. I now am faced with a bill for repair for almost $2000. It is ridiculous to think that such a serious safety issue would exist and the industry will not acknowledge that it goes far beyond the vehicles they have already recalled. I wonder how many more accidents will happen before this is corrected. To be honest, when I do get my vehicle back I’m not sure I will drive it. When you lose your breaks 3 times it’s very difficult to trust. I would like to see this corrected and the Equinox needs to be added. My car has 128,000 miles on it at the time of the third failure. The other two failures were at approximately 60,000 miles and 92,000 miles. Thank you.
Mfg Campaign: 11448168
Recall Date: Jan 20, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I lift my foot off brake the car Stop/Start feature engage causing lurching jerks forward or roll backwardson hill I fear the roll back on inclines praying vehicles are to close behind and rolling backwards into another vehicle, censors lights take turns coming on each time I lift my foot off the brake pedal. All of the following, service brake assist, service stabilittrak, park brake released, service hill start assist action not working, car locks unlock and relock by themselves. I have had these issues since. These issues have been occurring since around 16,000 miles and keep getting worst everyday. GM claim not to have a fix for these issues. They offered a few thousand to buy back the vehicle claiming drastic depreciation for milage and wear. At that time owed over $25,000 balance for the vehicle. No one stood to benefit but the lemon law attorneys.They did not consider the milage when these issues started and this is my only source of transportation to use which I told the lemon law attorneys. The lemon law attorneys were going to charge their fee from me if GM refused to pay their fees. I told them I felt in my best interest I should wait for GM's recall for this vehicle as I'm sure I wasn't the only consumer that was having these same issues. My problem is my vehicle is becoming dangerous to drive due to the rolling back and, jerking of the steering wheel, engine cutting off, locks unlocking and relocking and unstable steering. These issues were hit and miss now happens every time I drive which is daily. These issues started 2020. Last correspondence with GM they still claim they did not know how to fix these issues. I question why they are making vehicles and are not able to fix these issues. I have given my family a list of these issues because they create a safety hazard and in case I, a passenger or someone in another vehicle is injured or killed due to GM's negligence, lack of concern and greed.
Corrective Action:
When I lift my foot off brake the car Stop/Start feature engage causing lurching jerks forward or roll backwardson hill I fear the roll back on inclines praying vehicles are to close behind and rolling backwards into another vehicle, censors lights take turns coming on each time I lift my foot off the brake pedal. All of the following, service brake assist, service stabilittrak, park brake released, service hill start assist action not working, car locks unlock and relock by themselves. I have had these issues since. These issues have been occurring since around 16,000 miles and keep getting worst everyday. GM claim not to have a fix for these issues. They offered a few thousand to buy back the vehicle claiming drastic depreciation for milage and wear. At that time owed over $25,000 balance for the vehicle. No one stood to benefit but the lemon law attorneys.They did not consider the milage when these issues started and this is my only source of transportation to use which I told the lemon law attorneys. The lemon law attorneys were going to charge their fee from me if GM refused to pay their fees. I told them I felt in my best interest I should wait for GM's recall for this vehicle as I'm sure I wasn't the only consumer that was having these same issues. My problem is my vehicle is becoming dangerous to drive due to the rolling back and, jerking of the steering wheel, engine cutting off, locks unlocking and relocking and unstable steering. These issues were hit and miss now happens every time I drive which is daily. These issues started 2020. Last correspondence with GM they still claim they did not know how to fix these issues. I question why they are making vehicles and are not able to fix these issues. I have given my family a list of these issues because they create a safety hazard and in case I, a passenger or someone in another vehicle is injured or killed due to GM's negligence, lack of concern and greed.
Additional Notes:
When I lift my foot off brake the car Stop/Start feature engage causing lurching jerks forward or roll backwardson hill I fear the roll back on inclines praying vehicles are to close behind and rolling backwards into another vehicle, censors lights take turns coming on each time I lift my foot off the brake pedal. All of the following, service brake assist, service stabilittrak, park brake released, service hill start assist action not working, car locks unlock and relock by themselves. I have had these issues since. These issues have been occurring since around 16,000 miles and keep getting worst everyday. GM claim not to have a fix for these issues. They offered a few thousand to buy back the vehicle claiming drastic depreciation for milage and wear. At that time owed over $25,000 balance for the vehicle. No one stood to benefit but the lemon law attorneys.They did not consider the milage when these issues started and this is my only source of transportation to use which I told the lemon law attorneys. The lemon law attorneys were going to charge their fee from me if GM refused to pay their fees. I told them I felt in my best interest I should wait for GM's recall for this vehicle as I'm sure I wasn't the only consumer that was having these same issues. My problem is my vehicle is becoming dangerous to drive due to the rolling back and, jerking of the steering wheel, engine cutting off, locks unlocking and relocking and unstable steering. These issues were hit and miss now happens every time I drive which is daily. These issues started 2020. Last correspondence with GM they still claim they did not know how to fix these issues. I question why they are making vehicles and are not able to fix these issues. I have given my family a list of these issues because they create a safety hazard and in case I, a passenger or someone in another vehicle is injured or killed due to GM's negligence, lack of concern and greed.
Mfg Campaign: 11447517
Recall Date: Jan 14, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury