Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18136
Recall Date: Apr 19, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
487 ComplaintsGeneral Motors, Llc
Defect Description:
STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
Potential Consequences:
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at various speeds in cold weather, the message "Caution. Engine Power Reduced" was displayed, and the vehicle failed to exceed 30 MPH. The vehicle was taken to the dealer, where the charge air cooler was replaced, and the CAC shutter, the temperature control valve and the winter grill cover were installed. Additionally, the ECM was reprogrammed. The vehicle was repaired. The contact related the failure to TSB Number: N222372590. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at various speeds in cold weather, the message "Caution. Engine Power Reduced" was displayed, and the vehicle failed to exceed 30 MPH. The vehicle was taken to the dealer, where the charge air cooler was replaced, and the CAC shutter, the temperature control valve and the winter grill cover were installed. Additionally, the ECM was reprogrammed. The vehicle was repaired. The contact related the failure to TSB Number: N222372590. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at various speeds in cold weather, the message "Caution. Engine Power Reduced" was displayed, and the vehicle failed to exceed 30 MPH. The vehicle was taken to the dealer, where the charge air cooler was replaced, and the CAC shutter, the temperature control valve and the winter grill cover were installed. Additionally, the ECM was reprogrammed. The vehicle was repaired. The contact related the failure to TSB Number: N222372590. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall related to the failure. The failure mileage was approximately 130,000.
Mfg Campaign: 11567313
Recall Date: Jan 23, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Code P0299 Dash says engine power reduced, speed has been reduced, a long with power and gas consumption not good, smelling gas in oil, not sure if connected. Dealer says no recall but it is a design flaw from supercharger freezing up due to no protection from elements, out of pocket to fix design flaw $1100 not covered under warranty or recall
Corrective Action:
Code P0299 Dash says engine power reduced, speed has been reduced, a long with power and gas consumption not good, smelling gas in oil, not sure if connected. Dealer says no recall but it is a design flaw from supercharger freezing up due to no protection from elements, out of pocket to fix design flaw $1100 not covered under warranty or recall
Additional Notes:
Code P0299 Dash says engine power reduced, speed has been reduced, a long with power and gas consumption not good, smelling gas in oil, not sure if connected. Dealer says no recall but it is a design flaw from supercharger freezing up due to no protection from elements, out of pocket to fix design flaw $1100 not covered under warranty or recall
Mfg Campaign: 11566443
Recall Date: Jan 19, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On many occasions while driving at highway speeds the steering wheel sticks causing me to use extra force to move the wheel. It's bad enough on dry pavement but on wet or snow covered roads it's worst. I have spun out 2 times already even while being cautious, luckily no one was around at the time. This needs to be addressed. There have been a few times that the blind spot monitoring stayed lit when there was no car around as well as at times the light never came on while I was being passed
Corrective Action:
On many occasions while driving at highway speeds the steering wheel sticks causing me to use extra force to move the wheel. It's bad enough on dry pavement but on wet or snow covered roads it's worst. I have spun out 2 times already even while being cautious, luckily no one was around at the time. This needs to be addressed. There have been a few times that the blind spot monitoring stayed lit when there was no car around as well as at times the light never came on while I was being passed
Additional Notes:
On many occasions while driving at highway speeds the steering wheel sticks causing me to use extra force to move the wheel. It's bad enough on dry pavement but on wet or snow covered roads it's worst. I have spun out 2 times already even while being cautious, luckily no one was around at the time. This needs to be addressed. There have been a few times that the blind spot monitoring stayed lit when there was no car around as well as at times the light never came on while I was being passed
Mfg Campaign: 11566039
Recall Date: Jan 17, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
On many occasions while driving at highway speeds the steering wheel sticks causing me to use extra force to move the wheel. It's bad enough on dry pavement but on wet or snow covered roads it's worst. I have spun out 2 times already even while being cautious, luckily no one was around at the time. This needs to be addressed. There have been a few times that the blind spot monitoring stayed lit when there was no car around as well as at times the light never came on while I was being passed
Corrective Action:
On many occasions while driving at highway speeds the steering wheel sticks causing me to use extra force to move the wheel. It's bad enough on dry pavement but on wet or snow covered roads it's worst. I have spun out 2 times already even while being cautious, luckily no one was around at the time. This needs to be addressed. There have been a few times that the blind spot monitoring stayed lit when there was no car around as well as at times the light never came on while I was being passed
Additional Notes:
On many occasions while driving at highway speeds the steering wheel sticks causing me to use extra force to move the wheel. It's bad enough on dry pavement but on wet or snow covered roads it's worst. I have spun out 2 times already even while being cautious, luckily no one was around at the time. This needs to be addressed. There have been a few times that the blind spot monitoring stayed lit when there was no car around as well as at times the light never came on while I was being passed
Mfg Campaign: 11566039
Recall Date: Jan 17, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Equinox. The contact stated that when the vehicle was started, the contact noticed that the start of the vehicle was abnormal. The contact drove the vehicle out of the driveway and then into the garage. The contact stated an hour later while attempting to start the vehicle, the vehicle failed to start. The contact stated that unknown warning lights were illuminated. The contact connected to a jump box to the battery and charged the battery for an hour. The contact attempted to start the vehicle, but the shift to park warning light remained illuminated. The contact purchased a new battery however, the vehicle failed to start. The battery was disconnected to prevent the battery from draining. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and provided a voucher for the repair of the vehicle. The failure mileage was approximately 115,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Chevrolet Equinox. The contact stated that when the vehicle was started, the contact noticed that the start of the vehicle was abnormal. The contact drove the vehicle out of the driveway and then into the garage. The contact stated an hour later while attempting to start the vehicle, the vehicle failed to start. The contact stated that unknown warning lights were illuminated. The contact connected to a jump box to the battery and charged the battery for an hour. The contact attempted to start the vehicle, but the shift to park warning light remained illuminated. The contact purchased a new battery however, the vehicle failed to start. The battery was disconnected to prevent the battery from draining. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and provided a voucher for the repair of the vehicle. The failure mileage was approximately 115,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Chevrolet Equinox. The contact stated that when the vehicle was started, the contact noticed that the start of the vehicle was abnormal. The contact drove the vehicle out of the driveway and then into the garage. The contact stated an hour later while attempting to start the vehicle, the vehicle failed to start. The contact stated that unknown warning lights were illuminated. The contact connected to a jump box to the battery and charged the battery for an hour. The contact attempted to start the vehicle, but the shift to park warning light remained illuminated. The contact purchased a new battery however, the vehicle failed to start. The battery was disconnected to prevent the battery from draining. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and provided a voucher for the repair of the vehicle. The failure mileage was approximately 115,000. The VIN was not available.
Mfg Campaign: 11565151
Recall Date: Jan 12, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Corrective Action:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Additional Notes:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Mfg Campaign: 11562887
Recall Date: Jan 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Corrective Action:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Additional Notes:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Mfg Campaign: 11562887
Recall Date: Jan 1, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Corrective Action:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Additional Notes:
I have a 2018 Chevy Equinox. Was driving one day when the lights for service brake assist, park brake released, and traction control came on. The brake petal went extremely hard and was almost impossible to stop. Had the vaccum pump replaced. Drove for two-three weeks, same lights, brakes go hard off and on, vaccum pipe with sensor changed, only one week later same issues, another vacuum pump put on and oil changed due to metal from faulty pump in oil. We are now 900 dollars in repairs and no fix. Same issues over and over. GM is well aware of the issue with their faulty pumps and system but refuse to fix the issues and continue to put them in the vehicles which will lead to fatalities.
Mfg Campaign: 11562887
Recall Date: Jan 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Corrective Action:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Additional Notes:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Mfg Campaign: 11562784
Recall Date: Dec 30, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Corrective Action:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Additional Notes:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Mfg Campaign: 11562784
Recall Date: Dec 30, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Corrective Action:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Additional Notes:
the vacumm pump grenaded and sent metal chunks into the camshaft knocking the reluctant wheel out of position causing the car to shut down and lose brakes and power steering. There were no prior engine codes or warning. multiple mechanics verified this and it is a known issue. Gm needs to deal with this and should put out a recall. such a new vehicle should not need motor work at 70k miles!!
Mfg Campaign: 11562784
Recall Date: Dec 30, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vacuum pump that provides brake assist failed without any prior warning. This resulted in an inability to properly stop the vehicle. This could have resulted in serious injury or death, but we were fortunate that the failure occurred at night in an area where there was no traffic or pedestrians. This failure appears to be similar to a previous recall that affected slightly earlier model years of GM cars and trucks. The vacuum pump was replaced and corrected the problem.
Corrective Action:
The vacuum pump that provides brake assist failed without any prior warning. This resulted in an inability to properly stop the vehicle. This could have resulted in serious injury or death, but we were fortunate that the failure occurred at night in an area where there was no traffic or pedestrians. This failure appears to be similar to a previous recall that affected slightly earlier model years of GM cars and trucks. The vacuum pump was replaced and corrected the problem.
Additional Notes:
The vacuum pump that provides brake assist failed without any prior warning. This resulted in an inability to properly stop the vehicle. This could have resulted in serious injury or death, but we were fortunate that the failure occurred at night in an area where there was no traffic or pedestrians. This failure appears to be similar to a previous recall that affected slightly earlier model years of GM cars and trucks. The vacuum pump was replaced and corrected the problem.
Mfg Campaign: 11562567
Recall Date: Dec 29, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.
Corrective Action:
Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.
Additional Notes:
Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.
Mfg Campaign: 11562304
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.
Corrective Action:
Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.
Additional Notes:
Vacuum pump for brake booster failed. Lost braking power. Caused debris to be injected in to engine. Caused camshaft failure. Dealership confirmed, and inspected. Check Engine light and Reduced Engine Power message at time of failure. Slight rear brake pulsation 1/2 hour before. I thought it was just moisture/rust on the rotor as the car had been in the body shop for 2 months following a deer collision.
Mfg Campaign: 11562304
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. My brakes failed as I was getting off the highway and I flew past my turn. There was no warning light at the time of the failure and there was no prior indication or warning that there was an issue with the brake booster vacuum pump, sensor, and vacuum line. 2. Luckily it was around midnight and no one was on the road and I was able to roll to a stop about 200-300 yards past where I wanted to turn. If the failure had happened during the day it would have resulted in a crash involving myself and possible another vehicle or building. 3. I have read similar stories to my own online and almost all instances I read involved a crash. 3/4. The dealership found the problem and fixed the problem, but very very expensive fix. 5. No Warnings of any kind before or after the the failure. The brakes failed in real time (out of the blue). There was nothing before, during, or after. Didn't even know this was a concern as an Equinox owner.
Corrective Action:
1. My brakes failed as I was getting off the highway and I flew past my turn. There was no warning light at the time of the failure and there was no prior indication or warning that there was an issue with the brake booster vacuum pump, sensor, and vacuum line. 2. Luckily it was around midnight and no one was on the road and I was able to roll to a stop about 200-300 yards past where I wanted to turn. If the failure had happened during the day it would have resulted in a crash involving myself and possible another vehicle or building. 3. I have read similar stories to my own online and almost all instances I read involved a crash. 3/4. The dealership found the problem and fixed the problem, but very very expensive fix. 5. No Warnings of any kind before or after the the failure. The brakes failed in real time (out of the blue). There was nothing before, during, or after. Didn't even know this was a concern as an Equinox owner.
Additional Notes:
1. My brakes failed as I was getting off the highway and I flew past my turn. There was no warning light at the time of the failure and there was no prior indication or warning that there was an issue with the brake booster vacuum pump, sensor, and vacuum line. 2. Luckily it was around midnight and no one was on the road and I was able to roll to a stop about 200-300 yards past where I wanted to turn. If the failure had happened during the day it would have resulted in a crash involving myself and possible another vehicle or building. 3. I have read similar stories to my own online and almost all instances I read involved a crash. 3/4. The dealership found the problem and fixed the problem, but very very expensive fix. 5. No Warnings of any kind before or after the the failure. The brakes failed in real time (out of the blue). There was nothing before, during, or after. Didn't even know this was a concern as an Equinox owner.
Mfg Campaign: 11556290
Recall Date: Nov 21, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Corrective Action:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Additional Notes:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Mfg Campaign: 11555345
Recall Date: Nov 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Corrective Action:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Additional Notes:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Mfg Campaign: 11555345
Recall Date: Nov 15, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Corrective Action:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Additional Notes:
A message has begun appearing in my 2018 Chevy Equinox LT that states "Parking Brake Released". This message did not previously appear and seems to be a potential issue to fix. After doing some online research, I found 3 technical service bulletins for parking brake issues/messages for the 2018 Equinox on an automotive repair website. However, when I contacted the Chevy dealership and did a VIN search, there were no open recalls or any recalls for my car. I am not clear why other 2018 Equinox models have recall notices but my VIN number is not impacted by those notices, even though it was manufactured during the same year. Please help investigate if my car should be included in those TSBs and dealer repairs. The TSB numbers are: 20NA094, 19NA213, and PI1410B.
Mfg Campaign: 11555345
Recall Date: Nov 15, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.
Corrective Action:
The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.
Additional Notes:
The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.
Mfg Campaign: 11551825
Recall Date: Oct 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.
Corrective Action:
The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.
Additional Notes:
The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.
Mfg Campaign: 11551825
Recall Date: Oct 25, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury