CHEVROLET EQUINOX 2018

Complete listing of complaints and recalls for this vehicle

487
Complaints
6
Recalls

Complaints & Recalls

487 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 20V668000 SAFETY RECALL
194.1K Vehicles Affected
Recall Date: Oct 29, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Potential Risk:
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202313440
Notice Date: Dec 15, 2020
Recall Date: Oct 29, 2020
General Motors Llc
NHTSA Campaign: 18V576000 SAFETY RECALL
210.6K Vehicles Affected
Recall Date: Aug 30, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 18279
Notice Date: Oct 11, 2018
Recall Date: Aug 30, 2018
General Motors Llc
NHTSA Campaign: 18V358000 SAFETY RECALL
895 Vehicles Affected
Recall Date: May 31, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Potential Risk:
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 18188 18268
Notice Date: Jul 2, 2018
Recall Date: May 31, 2018
General Motors Llc
NHTSA Campaign: 18V252000 SAFETY RECALL
379 Vehicles Affected
Recall Date: Apr 19, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Potential Risk:
If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 18136
Notice Date: May 15, 2018
Recall Date: Apr 19, 2018
General Motors Llc
NHTSA Campaign: 17V516000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Aug 22, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Potential Risk:
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
FREE Recall Solution:
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 17329
Notice Date: Aug 25, 2017
Recall Date: Aug 22, 2017

Consumer Complaints

487 Complaints
General Motors, Llc
Campaign: 11551825 Other
Oct 25, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.

Corrective Action:

The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.

Additional Notes:

The sun roof shade is inoperable. The sunshade retracts, but does not go back into the roof so the whole shade hangs down. This completely blocks the view of the driver out the back window and is a severe safety risk. Even when the sunshade is "closed" the material hangs down, continuing to block the drivers view out of the back window. The shade has come off the tracks and unglued. The issue has been confirmed as inoperable and an internal fault in the roof shade assembly by a Chevrolet dealership and needing to be replaced completely. I have taken it to several other shops around my city, and have been informed that this is a common problem that is being referred back to dealerships for fixing. There was no prior warning sign, and my car has been experiencing this issue since July 2023.

Manufacturer: CHEVROLET
Mfg Campaign: 11551825
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
General Motors, Llc
Campaign: 11551867 Other
Oct 25, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

When washing the vehicle through a standard car wash (Mister) in Minnetonka, MN 55345. The vehicle takes on gallons of water. This seems completely inappropriate. A car built in 2018 should be able to be washed. Taking on gallons of water on all areas of the floor board is unacceptable and ultimately a quality concern for mold and rust longer term.

Corrective Action:

When washing the vehicle through a standard car wash (Mister) in Minnetonka, MN 55345. The vehicle takes on gallons of water. This seems completely inappropriate. A car built in 2018 should be able to be washed. Taking on gallons of water on all areas of the floor board is unacceptable and ultimately a quality concern for mold and rust longer term.

Additional Notes:

When washing the vehicle through a standard car wash (Mister) in Minnetonka, MN 55345. The vehicle takes on gallons of water. This seems completely inappropriate. A car built in 2018 should be able to be washed. Taking on gallons of water on all areas of the floor board is unacceptable and ultimately a quality concern for mold and rust longer term.

Manufacturer: CHEVROLET
Mfg Campaign: 11551867
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
General Motors, Llc
Campaign: 11551867 Other
Oct 25, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When washing the vehicle through a standard car wash (Mister) in Minnetonka, MN 55345. The vehicle takes on gallons of water. This seems completely inappropriate. A car built in 2018 should be able to be washed. Taking on gallons of water on all areas of the floor board is unacceptable and ultimately a quality concern for mold and rust longer term.

Corrective Action:

When washing the vehicle through a standard car wash (Mister) in Minnetonka, MN 55345. The vehicle takes on gallons of water. This seems completely inappropriate. A car built in 2018 should be able to be washed. Taking on gallons of water on all areas of the floor board is unacceptable and ultimately a quality concern for mold and rust longer term.

Additional Notes:

When washing the vehicle through a standard car wash (Mister) in Minnetonka, MN 55345. The vehicle takes on gallons of water. This seems completely inappropriate. A car built in 2018 should be able to be washed. Taking on gallons of water on all areas of the floor board is unacceptable and ultimately a quality concern for mold and rust longer term.

Manufacturer: CHEVROLET
Mfg Campaign: 11551867
Notice Date: Oct 25, 2023
Recall Date: Oct 25, 2023
General Motors, Llc
Campaign: 11550646 Other
2 Vehicles Affected
Oct 18, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Corrective Action:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Additional Notes:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Manufacturer: CHEVROLET
Mfg Campaign: 11550646
Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023
General Motors, Llc
Campaign: 11550646 Other
2 Vehicles Affected
Oct 18, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Corrective Action:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Additional Notes:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Manufacturer: CHEVROLET
Mfg Campaign: 11550646
Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023
General Motors, Llc
Campaign: 11550646 Other
2 Vehicles Affected
Oct 18, 2023
Defect Description:

AIR BAGS

Potential Consequences:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Corrective Action:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Additional Notes:

I was in an accident when my 2018 Chevy Equinox rear ended a stopped vehicle at a traffic light. There was significant damage to the front of my vehicle 12k plus. The emergency braking system did not activate, nor did the airbags. My wife experienced severe contusions to the chest area.we wonder why the emergency braking system or airbags failed to deploy.

Manufacturer: CHEVROLET
Mfg Campaign: 11550646
Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023
General Motors, Llc
Campaign: 11549613 Other
1 Vehicles Affected
Oct 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at approximately 30 MPH and coming to a traffic signal, he depressed the brake pedal and felt extreme resistance. The brake pedal would not depress and the contact stated he observed a warning that stated "brake system fault." The contact ran through the intersection and crashed into a vehicle that was crossing the intersection on the rear passenger side quarter panel. The contact stated that the other vehicle stopped, his vehicle continued through the intersection, and was stopped by the curb on the opposite side of the intersection. The contact stated that the entire front end of his vehicle was damaged, both headlights were fractured and the front bumper had detached. The contact stated that all the front and side air bags had deployed. The contact reported he had sustained minor scratches on his arms and legs and a minor abrasion on his left arm. The contact and the other driver refused medical treatment. The contact stated that the police were on the scene and filed a report. The contact stated that both vehicles were towed away from the scene of the crash. The contact's vehicle was towed to an impound lot and had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Corrective Action:

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at approximately 30 MPH and coming to a traffic signal, he depressed the brake pedal and felt extreme resistance. The brake pedal would not depress and the contact stated he observed a warning that stated "brake system fault." The contact ran through the intersection and crashed into a vehicle that was crossing the intersection on the rear passenger side quarter panel. The contact stated that the other vehicle stopped, his vehicle continued through the intersection, and was stopped by the curb on the opposite side of the intersection. The contact stated that the entire front end of his vehicle was damaged, both headlights were fractured and the front bumper had detached. The contact stated that all the front and side air bags had deployed. The contact reported he had sustained minor scratches on his arms and legs and a minor abrasion on his left arm. The contact and the other driver refused medical treatment. The contact stated that the police were on the scene and filed a report. The contact stated that both vehicles were towed away from the scene of the crash. The contact's vehicle was towed to an impound lot and had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Additional Notes:

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at approximately 30 MPH and coming to a traffic signal, he depressed the brake pedal and felt extreme resistance. The brake pedal would not depress and the contact stated he observed a warning that stated "brake system fault." The contact ran through the intersection and crashed into a vehicle that was crossing the intersection on the rear passenger side quarter panel. The contact stated that the other vehicle stopped, his vehicle continued through the intersection, and was stopped by the curb on the opposite side of the intersection. The contact stated that the entire front end of his vehicle was damaged, both headlights were fractured and the front bumper had detached. The contact stated that all the front and side air bags had deployed. The contact reported he had sustained minor scratches on his arms and legs and a minor abrasion on his left arm. The contact and the other driver refused medical treatment. The contact stated that the police were on the scene and filed a report. The contact stated that both vehicles were towed away from the scene of the crash. The contact's vehicle was towed to an impound lot and had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11549613
Notice Date: Oct 12, 2023
Recall Date: Oct 12, 2023
General Motors, Llc
Campaign: 11547675 Other
Oct 2, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Chevrolet Equinox. The contact stated that after the vehicle was taken to receive brake service, the parking brake warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle was stuck in relearn mode and that the EBCM pump valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of an unknown TSB related to a recall then advised to contact the NHTSA Hotline. The failure mileage was approximately 64,000.

Corrective Action:

The contact owns a 2018 Chevrolet Equinox. The contact stated that after the vehicle was taken to receive brake service, the parking brake warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle was stuck in relearn mode and that the EBCM pump valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of an unknown TSB related to a recall then advised to contact the NHTSA Hotline. The failure mileage was approximately 64,000.

Additional Notes:

The contact owns a 2018 Chevrolet Equinox. The contact stated that after the vehicle was taken to receive brake service, the parking brake warning light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle was stuck in relearn mode and that the EBCM pump valve failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed of an unknown TSB related to a recall then advised to contact the NHTSA Hotline. The failure mileage was approximately 64,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11547675
Notice Date: Oct 2, 2023
Recall Date: Oct 2, 2023
General Motors, Llc
Campaign: 11546771 Other
Sep 27, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

Corrective Action:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

Additional Notes:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11546771
Notice Date: Sep 27, 2023
Recall Date: Sep 27, 2023
General Motors, Llc
Campaign: 11546771 Other
Sep 27, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

Corrective Action:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

Additional Notes:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle failed to remain running after being started. While depressing the brake pedal, the vehicle was slow to respond. The contact stated that his brother used an ODB scanner and retrieved DTC codes: P0017 (Crank shaft Phaser, Exhaust Camshaft, Valve Cover Gasket), P1556 (Variable-Solenoid), P0011 (Camshaft), PO0014 (Engine), and P2227 (Turbo Charger). The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the timing chain, cam shaft, brake booster, and vacuum pump. The contact called the local dealer, who stated that there was no coverage for the repair under recall or warranty. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 182,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11546771
Notice Date: Sep 27, 2023
Recall Date: Sep 27, 2023
General Motors, Llc
Campaign: 11545615 Other
Sep 20, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to the dealer for a service appointment and while being serviced, the mechanic informed the contact that the DTC code for an open solenoid was retrieved. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a transmission specialist where it was pending the repair. The contact stated that the dealer referred her to contact the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,400.

Corrective Action:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to the dealer for a service appointment and while being serviced, the mechanic informed the contact that the DTC code for an open solenoid was retrieved. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a transmission specialist where it was pending the repair. The contact stated that the dealer referred her to contact the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,400.

Additional Notes:

The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to the dealer for a service appointment and while being serviced, the mechanic informed the contact that the DTC code for an open solenoid was retrieved. The vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a transmission specialist where it was pending the repair. The contact stated that the dealer referred her to contact the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,400.

Manufacturer: CHEVROLET
Mfg Campaign: 11545615
Notice Date: Sep 20, 2023
Recall Date: Sep 20, 2023
General Motors, Llc
Campaign: 11544185 Other
Sep 12, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

SUV started making weird sounds like winding up on acceleration and winding down slowing down underneath in June 2023. Got it on video. Intermittent. Had appointment for service in August. July 26 driving for vacation driveshaft fell from the front down on the highway. 54000 miles approximately on Equinox. GM said I hit something but nothing in road and no other damage underneath. Since new driveshaft installed, no more noises underneath. I have video of the noises underneath but can't upload them.

Corrective Action:

SUV started making weird sounds like winding up on acceleration and winding down slowing down underneath in June 2023. Got it on video. Intermittent. Had appointment for service in August. July 26 driving for vacation driveshaft fell from the front down on the highway. 54000 miles approximately on Equinox. GM said I hit something but nothing in road and no other damage underneath. Since new driveshaft installed, no more noises underneath. I have video of the noises underneath but can't upload them.

Additional Notes:

SUV started making weird sounds like winding up on acceleration and winding down slowing down underneath in June 2023. Got it on video. Intermittent. Had appointment for service in August. July 26 driving for vacation driveshaft fell from the front down on the highway. 54000 miles approximately on Equinox. GM said I hit something but nothing in road and no other damage underneath. Since new driveshaft installed, no more noises underneath. I have video of the noises underneath but can't upload them.

Manufacturer: CHEVROLET
Mfg Campaign: 11544185
Notice Date: Sep 12, 2023
Recall Date: Sep 12, 2023
General Motors, Llc
Campaign: 11543632 Other
Sep 9, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Aluminum hood corrosion on front hood lip on many Equinox models. I thought mine was a 1 off but after researching it, a ton of people are having this issue. Even other Chevys like the Colorado and the Traverse.

Corrective Action:

Aluminum hood corrosion on front hood lip on many Equinox models. I thought mine was a 1 off but after researching it, a ton of people are having this issue. Even other Chevys like the Colorado and the Traverse.

Additional Notes:

Aluminum hood corrosion on front hood lip on many Equinox models. I thought mine was a 1 off but after researching it, a ton of people are having this issue. Even other Chevys like the Colorado and the Traverse.

Manufacturer: CHEVROLET
Mfg Campaign: 11543632
Notice Date: Sep 9, 2023
Recall Date: Sep 9, 2023
General Motors, Llc
Campaign: 11542349 Other
Sep 3, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

lost brakes had to have a pump booster pipe sensor the pump broke inside of motor i read on the internet this has happened to a few people

Corrective Action:

lost brakes had to have a pump booster pipe sensor the pump broke inside of motor i read on the internet this has happened to a few people

Additional Notes:

lost brakes had to have a pump booster pipe sensor the pump broke inside of motor i read on the internet this has happened to a few people

Manufacturer: CHEVROLET
Mfg Campaign: 11542349
Notice Date: Sep 3, 2023
Recall Date: Sep 3, 2023
General Motors, Llc
Campaign: 11541544 Other
Aug 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Pulling out of a parking lot. Service brake assist light came on. Brake malfunction. My kids and my safety at risk because I could have crashed had I not stopped. Car stalled and unable to restart. Car had to be towed. Mechanic looked at the care and the vacuum pump is broken and affected the timing chain. 2018 chevy Equinox. Many other reports online of this issue with Chevy. Per Chevy there are no recalls on this issue.

Corrective Action:

Pulling out of a parking lot. Service brake assist light came on. Brake malfunction. My kids and my safety at risk because I could have crashed had I not stopped. Car stalled and unable to restart. Car had to be towed. Mechanic looked at the care and the vacuum pump is broken and affected the timing chain. 2018 chevy Equinox. Many other reports online of this issue with Chevy. Per Chevy there are no recalls on this issue.

Additional Notes:

Pulling out of a parking lot. Service brake assist light came on. Brake malfunction. My kids and my safety at risk because I could have crashed had I not stopped. Car stalled and unable to restart. Car had to be towed. Mechanic looked at the care and the vacuum pump is broken and affected the timing chain. 2018 chevy Equinox. Many other reports online of this issue with Chevy. Per Chevy there are no recalls on this issue.

Manufacturer: CHEVROLET
Mfg Campaign: 11541544
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
General Motors, Llc
Campaign: 11539741 Other
Aug 21, 2023
Defect Description:

ENGINE

Potential Consequences:

Car stopped working at 72K miles. sputtered, stopped, cranked but no start. P0017 error - which has a TSB on it. Camshaft position error. Chevy knows about the issue but just hopes it happens outside of warranty, which is not acceptable. Vacuum pump also had catastrophic failure.

Corrective Action:

Car stopped working at 72K miles. sputtered, stopped, cranked but no start. P0017 error - which has a TSB on it. Camshaft position error. Chevy knows about the issue but just hopes it happens outside of warranty, which is not acceptable. Vacuum pump also had catastrophic failure.

Additional Notes:

Car stopped working at 72K miles. sputtered, stopped, cranked but no start. P0017 error - which has a TSB on it. Camshaft position error. Chevy knows about the issue but just hopes it happens outside of warranty, which is not acceptable. Vacuum pump also had catastrophic failure.

Manufacturer: CHEVROLET
Mfg Campaign: 11539741
Notice Date: Aug 21, 2023
Recall Date: Aug 21, 2023
General Motors, Llc
Campaign: 11539581 Other
Aug 19, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I get a ‘Forward Collision System Unavailable’ warning frequency when the outside temperature is high and the humidity seems high as well. I thought this was a one time thing but it has happened multiple times. I thought the issue was related to my old battery but the issue still appears after replacing the vehicle battery. The last time it happened was on July 31, 2023 at 3:20pm (eastern time zone). I live in Newry, South Carolina. The high for the day was 100 degrees.

Corrective Action:

I get a ‘Forward Collision System Unavailable’ warning frequency when the outside temperature is high and the humidity seems high as well. I thought this was a one time thing but it has happened multiple times. I thought the issue was related to my old battery but the issue still appears after replacing the vehicle battery. The last time it happened was on July 31, 2023 at 3:20pm (eastern time zone). I live in Newry, South Carolina. The high for the day was 100 degrees.

Additional Notes:

I get a ‘Forward Collision System Unavailable’ warning frequency when the outside temperature is high and the humidity seems high as well. I thought this was a one time thing but it has happened multiple times. I thought the issue was related to my old battery but the issue still appears after replacing the vehicle battery. The last time it happened was on July 31, 2023 at 3:20pm (eastern time zone). I live in Newry, South Carolina. The high for the day was 100 degrees.

Manufacturer: CHEVROLET
Mfg Campaign: 11539581
Notice Date: Aug 19, 2023
Recall Date: Aug 19, 2023
General Motors, Llc
Campaign: 11538685 Other
Aug 15, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Corrective Action:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Additional Notes:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Manufacturer: CHEVROLET
Mfg Campaign: 11538685
Notice Date: Aug 15, 2023
Recall Date: Aug 15, 2023
General Motors, Llc
Campaign: 11538685 Other
Aug 15, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Corrective Action:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Additional Notes:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Manufacturer: CHEVROLET
Mfg Campaign: 11538685
Notice Date: Aug 15, 2023
Recall Date: Aug 15, 2023
General Motors, Llc
Campaign: 11538685 Other
Aug 15, 2023
Defect Description:

ENGINE

Potential Consequences:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Corrective Action:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Additional Notes:

The vacuum pump that controls the power brakes broke/went tight, causing the brake pedal to get extremely hard and almost caused us to crash on the interstate. It turns out that this vacuum pump is attached to the camshaft on the 2018 Equinox and it doesn't have a shear pin, so when it goes tight, it destroys the camshaft and timining chain as well. It will cost over $4k to repair. This is a huge safety concern, not to mention the unexcpected costs to the consumer. GM is well aware of this issue, and has issued recalls on the same vacuum pump on different models of Chevrolets/GMCs

Manufacturer: CHEVROLET
Mfg Campaign: 11538685
Notice Date: Aug 15, 2023
Recall Date: Aug 15, 2023

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Valencia, CA • 36 yrs

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