Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232403240
Recall Date: May 11, 2023
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270920
Recall Date: Oct 3, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192271870
Recall Date: Sep 19, 2019
Consumer Complaints
350 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Corrective Action:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Additional Notes:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Mfg Campaign: 11517126
Recall Date: Apr 14, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Potential Consequences:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Corrective Action:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Additional Notes:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Mfg Campaign: 11517126
Recall Date: Apr 14, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Potential Consequences:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Corrective Action:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Additional Notes:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000
Mfg Campaign: 11517126
Recall Date: Apr 14, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Corrective Action:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Additional Notes:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Mfg Campaign: 11516664
Recall Date: Apr 12, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Corrective Action:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Additional Notes:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Mfg Campaign: 11516664
Recall Date: Apr 12, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Corrective Action:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Additional Notes:
My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.
Mfg Campaign: 11516664
Recall Date: Apr 12, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle failed to start while parked at a retail store. Vehicle was towed to a Chevrolet Dealer. Diagnosis revealed a fault fuel pump control module. Dealer declared the part not under warranty. Owner paid $566 for repair. GM Bulletin PIP5719A shows Identical failures being reported on a variety of models with a variety of engines. The problem appears to have been corrected with the 2021 model year. Owner feels the faulty fuel pump control module should be under warranty longer than 24,000 miles. Owner seeks reimbursement from the manufacturer.
Corrective Action:
Vehicle failed to start while parked at a retail store. Vehicle was towed to a Chevrolet Dealer. Diagnosis revealed a fault fuel pump control module. Dealer declared the part not under warranty. Owner paid $566 for repair. GM Bulletin PIP5719A shows Identical failures being reported on a variety of models with a variety of engines. The problem appears to have been corrected with the 2021 model year. Owner feels the faulty fuel pump control module should be under warranty longer than 24,000 miles. Owner seeks reimbursement from the manufacturer.
Additional Notes:
Vehicle failed to start while parked at a retail store. Vehicle was towed to a Chevrolet Dealer. Diagnosis revealed a fault fuel pump control module. Dealer declared the part not under warranty. Owner paid $566 for repair. GM Bulletin PIP5719A shows Identical failures being reported on a variety of models with a variety of engines. The problem appears to have been corrected with the 2021 model year. Owner feels the faulty fuel pump control module should be under warranty longer than 24,000 miles. Owner seeks reimbursement from the manufacturer.
Mfg Campaign: 11516438
Recall Date: Apr 11, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Corrective Action:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Additional Notes:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Mfg Campaign: 11516502
Recall Date: Apr 11, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Corrective Action:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Additional Notes:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Mfg Campaign: 11516502
Recall Date: Apr 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Corrective Action:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Additional Notes:
The equinox completely lost power (engine AND electrical) turned off while the vehicle was in drive on the road. Once at a complete stop, I pushed the brake and start button. The car attempted to start for a few seconds (clicking sound) then finally started back up. This is a major safety concern. Luckily I was able to get the car running again with no issues but if it had not turned back on, I would have been stranded on the road with no power to even put my emergency caution lights on. Thankfully I was not on the expressway going the speed limit or at a busy intersection. I could have been in a car accident because I was stalled with zero power to the entire vehicle. The vehicle was eventually towed to a Chevrolet dealership and the ECM was reprogrammed and the vehicle is back in my possession.
Mfg Campaign: 11516502
Recall Date: Apr 11, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes stop working
Corrective Action:
The brakes stop working
Additional Notes:
The brakes stop working
Mfg Campaign: 11515697
Recall Date: Apr 5, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The brakes stop working
Corrective Action:
The brakes stop working
Additional Notes:
The brakes stop working
Mfg Campaign: 11515697
Recall Date: Apr 5, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.
Mfg Campaign: 11507463
Recall Date: Feb 15, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed on the highway, the vehicle stalled. No warning lights were illuminated. The contact also stated that there was water intrusion into the passenger’s side taillight. The contact was made aware of TSB: 22-NA-170 and related the failures to the battery and taillight. The contact made a local dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and the contact was advised to file a complaint with the NHTSA hotline. The failure mileage was unknown.
Mfg Campaign: 11507463
Recall Date: Feb 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
i’ve been experiencing not one or twice but more than 5 times. when i’m about to stop my car stalled and can’t even used my hazard light which is not safe in the dark area. hope nhtsa will see this one to avoid future accident. oh brake sensor is already been replaces by the dealer last year. but it still keep on stalling.
Corrective Action:
i’ve been experiencing not one or twice but more than 5 times. when i’m about to stop my car stalled and can’t even used my hazard light which is not safe in the dark area. hope nhtsa will see this one to avoid future accident. oh brake sensor is already been replaces by the dealer last year. but it still keep on stalling.
Additional Notes:
i’ve been experiencing not one or twice but more than 5 times. when i’m about to stop my car stalled and can’t even used my hazard light which is not safe in the dark area. hope nhtsa will see this one to avoid future accident. oh brake sensor is already been replaces by the dealer last year. but it still keep on stalling.
Mfg Campaign: 11507149
Recall Date: Feb 14, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The P0556 code gets stored when the PCM has detected a problem with the brake booster pressure sensor circuit because of abnormal feedback. Braking distance significantly affected by brake pedal becoming difficult to depress. Cause is the brake booster vacuum pump. Internet reports indicate multiple vehicle types during the late 20-teens and early 2020s. Problems are occurring during or shortly after warranty expiration. This is a very dangerous problem that could cause serious injury.
Corrective Action:
The P0556 code gets stored when the PCM has detected a problem with the brake booster pressure sensor circuit because of abnormal feedback. Braking distance significantly affected by brake pedal becoming difficult to depress. Cause is the brake booster vacuum pump. Internet reports indicate multiple vehicle types during the late 20-teens and early 2020s. Problems are occurring during or shortly after warranty expiration. This is a very dangerous problem that could cause serious injury.
Additional Notes:
The P0556 code gets stored when the PCM has detected a problem with the brake booster pressure sensor circuit because of abnormal feedback. Braking distance significantly affected by brake pedal becoming difficult to depress. Cause is the brake booster vacuum pump. Internet reports indicate multiple vehicle types during the late 20-teens and early 2020s. Problems are occurring during or shortly after warranty expiration. This is a very dangerous problem that could cause serious injury.
Mfg Campaign: 11505962
Recall Date: Feb 7, 2023
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
VEHICLE WAS SOLD WITH DEFECTIVE TIRES THAT WEAR OUT PREMATURELY,NHTSA ISSUED A WARNING TO CHEVY SEE CHEVY BULLETIN NUMBERED 19-NA-078,CHEVY NEVER NOTIFIED OWNERS OF THESE CARS OF THE DEFECT,THIS SAME TIRE THE MICHELIN LTX HAD BEEN RECALLED MANY TIMES SINCE 2012,YET CHEVY CONTINUED TO USE THESE TIRES ON THERE LEASED VEHICLES, KNOWING BY THE TIME THE LEASE WAS UP THE TIRE WOULD BE REPLACED ANYHOW,HOWEVER THEY DID REALIZE THE TIRES WOULD WEAR DOWN EVEN QUICKER THEN THEY THOUGHT.WE CONTACTED OUR CHEVY DEALER, WHO TOLD US THEY DIDN'T EVEN KNOW ABOUT THE RECALL,AND GAVE US A HARD TIME ABOUT GETTING THESES TIRES REPLACED.WE HAVE PUSHED CHEVY INTO FINALLY GETTING A APPOINTMENT TO FIX THIS,ONLY TO BE TOLD THEY WOULD HAVE TO GO THROUGH A LONG PROCEDURE TO DO THIS,AND THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST A DAY OR MORE,TO CHANGE TIRES? ACCORDING TO CHEVYS OWN BULLETIN,MAXIMUM TIME TO DO THIS WOULD BE 90 MINUTES FOR ALL FOUR TIRES.I HAVE PICTURES AND DOCUMENTS TO SUPPORT EVERYTHING I HAVE SAID,CHEVY IS RUNNING A SCAM ,AND NHTSA NEEDS TO CALL THEM ON IT.
Corrective Action:
VEHICLE WAS SOLD WITH DEFECTIVE TIRES THAT WEAR OUT PREMATURELY,NHTSA ISSUED A WARNING TO CHEVY SEE CHEVY BULLETIN NUMBERED 19-NA-078,CHEVY NEVER NOTIFIED OWNERS OF THESE CARS OF THE DEFECT,THIS SAME TIRE THE MICHELIN LTX HAD BEEN RECALLED MANY TIMES SINCE 2012,YET CHEVY CONTINUED TO USE THESE TIRES ON THERE LEASED VEHICLES, KNOWING BY THE TIME THE LEASE WAS UP THE TIRE WOULD BE REPLACED ANYHOW,HOWEVER THEY DID REALIZE THE TIRES WOULD WEAR DOWN EVEN QUICKER THEN THEY THOUGHT.WE CONTACTED OUR CHEVY DEALER, WHO TOLD US THEY DIDN'T EVEN KNOW ABOUT THE RECALL,AND GAVE US A HARD TIME ABOUT GETTING THESES TIRES REPLACED.WE HAVE PUSHED CHEVY INTO FINALLY GETTING A APPOINTMENT TO FIX THIS,ONLY TO BE TOLD THEY WOULD HAVE TO GO THROUGH A LONG PROCEDURE TO DO THIS,AND THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST A DAY OR MORE,TO CHANGE TIRES? ACCORDING TO CHEVYS OWN BULLETIN,MAXIMUM TIME TO DO THIS WOULD BE 90 MINUTES FOR ALL FOUR TIRES.I HAVE PICTURES AND DOCUMENTS TO SUPPORT EVERYTHING I HAVE SAID,CHEVY IS RUNNING A SCAM ,AND NHTSA NEEDS TO CALL THEM ON IT.
Additional Notes:
VEHICLE WAS SOLD WITH DEFECTIVE TIRES THAT WEAR OUT PREMATURELY,NHTSA ISSUED A WARNING TO CHEVY SEE CHEVY BULLETIN NUMBERED 19-NA-078,CHEVY NEVER NOTIFIED OWNERS OF THESE CARS OF THE DEFECT,THIS SAME TIRE THE MICHELIN LTX HAD BEEN RECALLED MANY TIMES SINCE 2012,YET CHEVY CONTINUED TO USE THESE TIRES ON THERE LEASED VEHICLES, KNOWING BY THE TIME THE LEASE WAS UP THE TIRE WOULD BE REPLACED ANYHOW,HOWEVER THEY DID REALIZE THE TIRES WOULD WEAR DOWN EVEN QUICKER THEN THEY THOUGHT.WE CONTACTED OUR CHEVY DEALER, WHO TOLD US THEY DIDN'T EVEN KNOW ABOUT THE RECALL,AND GAVE US A HARD TIME ABOUT GETTING THESES TIRES REPLACED.WE HAVE PUSHED CHEVY INTO FINALLY GETTING A APPOINTMENT TO FIX THIS,ONLY TO BE TOLD THEY WOULD HAVE TO GO THROUGH A LONG PROCEDURE TO DO THIS,AND THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST A DAY OR MORE,TO CHANGE TIRES? ACCORDING TO CHEVYS OWN BULLETIN,MAXIMUM TIME TO DO THIS WOULD BE 90 MINUTES FOR ALL FOUR TIRES.I HAVE PICTURES AND DOCUMENTS TO SUPPORT EVERYTHING I HAVE SAID,CHEVY IS RUNNING A SCAM ,AND NHTSA NEEDS TO CALL THEM ON IT.
Mfg Campaign: 11504259
Recall Date: Jan 29, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, there was a loud pop from underneath the vehicle. The contact stated that the vehicle lost motive power, and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only heard a clicking sound when she would depress the START/STOP button. The contact stated that unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the vacuum pump had seized, causing the pistons to continue running which severely damaged the engine. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, there was a loud pop from underneath the vehicle. The contact stated that the vehicle lost motive power, and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only heard a clicking sound when she would depress the START/STOP button. The contact stated that unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the vacuum pump had seized, causing the pistons to continue running which severely damaged the engine. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2020 Chevrolet Equinox. The contact stated while driving approximately 35 MPH, there was a loud pop from underneath the vehicle. The contact stated that the vehicle lost motive power, and she was able to coast off to the side of the road. The contact stated that she attempted to restart the vehicle, but only heard a clicking sound when she would depress the START/STOP button. The contact stated that unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer. The vehicle was diagnosed, and it was determined that the vacuum pump had seized, causing the pistons to continue running which severely damaged the engine. The dealer determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11503457
Recall Date: Jan 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Onstar module being manipulated and used while car is parked and off. The radio station is changed to a Asian language when car is turned on. The camera are also being manipulated while car is off. Apps are being installed and utilized by other users through the dashboard. and the stability tracker automatically turns on after 35 mph even when turning option off.
Corrective Action:
Onstar module being manipulated and used while car is parked and off. The radio station is changed to a Asian language when car is turned on. The camera are also being manipulated while car is off. Apps are being installed and utilized by other users through the dashboard. and the stability tracker automatically turns on after 35 mph even when turning option off.
Additional Notes:
Onstar module being manipulated and used while car is parked and off. The radio station is changed to a Asian language when car is turned on. The camera are also being manipulated while car is off. Apps are being installed and utilized by other users through the dashboard. and the stability tracker automatically turns on after 35 mph even when turning option off.
Mfg Campaign: 11502322
Recall Date: Jan 18, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
They finished oil in 2000 miles and doesn’t appear any warning
Corrective Action:
They finished oil in 2000 miles and doesn’t appear any warning
Additional Notes:
They finished oil in 2000 miles and doesn’t appear any warning
Mfg Campaign: 11502187
Recall Date: Jan 17, 2023
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