CHEVROLET EQUINOX 2021

Complete listing of complaints and recalls for this vehicle

84
Complaints
6
Recalls

Complaints & Recalls

84 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 23V339000 SAFETY RECALL
668.2K Vehicles Affected
Recall Date: May 11, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Potential Risk:
The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
FREE Recall Solution:
Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N232403240
Notice Date: Jun 2, 2023
Recall Date: May 11, 2023
General Motors, Llc
NHTSA Campaign: 23V013000 SAFETY RECALL
23.3K Vehicles Affected
Recall Date: Jan 19, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N222372310
Notice Date: Jun 5, 2023
Recall Date: Jan 19, 2023
General Motors, Llc
NHTSA Campaign: 21V612000 SAFETY RECALL
9.6K Vehicles Affected
Recall Date: Aug 5, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Potential Risk:
Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212343560
Notice Date: Aug 31, 2021
Recall Date: Aug 5, 2021
General Motors, Llc
NHTSA Campaign: 20V811000 SAFETY RECALL
470 Vehicles Affected
Recall Date: Dec 23, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Potential Risk:
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202322230
Notice Date: Jan 29, 2021
Recall Date: Dec 23, 2020

Consumer Complaints

84 Complaints
General Motors, Llc
Campaign: 11616126 Other
Sep 24, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

There is a vibration and wobble upon acceleration. This issue has been confirmed by an independent service center. It is not an issue with the tires. GM has a service bulletin on the front axles.

Corrective Action:

There is a vibration and wobble upon acceleration. This issue has been confirmed by an independent service center. It is not an issue with the tires. GM has a service bulletin on the front axles.

Additional Notes:

There is a vibration and wobble upon acceleration. This issue has been confirmed by an independent service center. It is not an issue with the tires. GM has a service bulletin on the front axles.

Manufacturer: CHEVROLET
Mfg Campaign: 11616126
Notice Date: Sep 24, 2024
Recall Date: Sep 24, 2024
General Motors, Llc
Campaign: 11611812 Other
Aug 30, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Corrective Action:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Additional Notes:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Manufacturer: CHEVROLET
Mfg Campaign: 11611812
Notice Date: Aug 30, 2024
Recall Date: Aug 30, 2024
General Motors, Llc
Campaign: 11611812 Other
Aug 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Corrective Action:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Additional Notes:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Manufacturer: CHEVROLET
Mfg Campaign: 11611812
Notice Date: Aug 30, 2024
Recall Date: Aug 30, 2024
General Motors, Llc
Campaign: 11611812 Other
Aug 30, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Corrective Action:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Additional Notes:

Water leaks into the rear of the vehicle from The shark fin (I am told from the dealership GM I purchased the car from). It has however now entered into the fuse box and is getting fuses wet which IS a safety issue if they were to short while driving in a rainstorm. This is a major issue with multiple reports online on forums and complaint boards.

Manufacturer: CHEVROLET
Mfg Campaign: 11611812
Notice Date: Aug 30, 2024
Recall Date: Aug 30, 2024
General Motors, Llc
Campaign: 11608081 Other
Aug 12, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2021 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle failed to accelerate above 25 MPH. The contact stated that the engine power reduced message was displayed, and the check engine warning light was illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,371.

Corrective Action:

The contact owns a 2021 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle failed to accelerate above 25 MPH. The contact stated that the engine power reduced message was displayed, and the check engine warning light was illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,371.

Additional Notes:

The contact owns a 2021 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle failed to accelerate above 25 MPH. The contact stated that the engine power reduced message was displayed, and the check engine warning light was illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,371.

Manufacturer: CHEVROLET
Mfg Campaign: 11608081
Notice Date: Aug 12, 2024
Recall Date: Aug 12, 2024
General Motors, Llc
Campaign: 11605516 Other
Jul 30, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Corrective Action:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Additional Notes:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Manufacturer: CHEVROLET
Mfg Campaign: 11605516
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
General Motors, Llc
Campaign: 11605516 Other
Jul 30, 2024
Defect Description:

STEERING

Potential Consequences:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Corrective Action:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Additional Notes:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Manufacturer: CHEVROLET
Mfg Campaign: 11605516
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
General Motors, Llc
Campaign: 11605516 Other
Jul 30, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Corrective Action:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Additional Notes:

My front collision alert system has stopped working, I have taken it to multiple dealerships within my certified vehicle company. Next, my automatic High beams do not function at all, which is difficult to navigate at night without them. I have tried to update my vehicle and sent it to other dealerships and they cannot figure out what is wrong. And lastly, my lane assistance system is not working either, every time I have tried to reset, nothing has happened. Due to all of these functions not working the automatic high beams, I have had to be extra careful when driving at night. The lane assist system not functioning at all has made driving in compact roadways more difficult. Lastly the front collision alert system not working at all has caused many incidents that could have led to multiple accidents. I have talked to customer service agents, mechanics, and car managers from dealerships and they can't figure it out either. Please help!

Manufacturer: CHEVROLET
Mfg Campaign: 11605516
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
General Motors, Llc
Campaign: 11601034 Other
Jul 10, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Corrective Action:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Additional Notes:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Manufacturer: CHEVROLET
Mfg Campaign: 11601034
Notice Date: Jul 10, 2024
Recall Date: Jul 10, 2024
General Motors, Llc
Campaign: 11601034 Other
Jul 10, 2024
Defect Description:

SEATS

Potential Consequences:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Corrective Action:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Additional Notes:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Manufacturer: CHEVROLET
Mfg Campaign: 11601034
Notice Date: Jul 10, 2024
Recall Date: Jul 10, 2024
General Motors, Llc
Campaign: 11601034 Other
Jul 10, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Corrective Action:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Additional Notes:

I purchased this vehicle 3 months ago and it had a terrible smell and still does. When I got the car home I started cleaning and seen mold under the weather mats. 1 month after purchase the sun roof and sun shade stopped working. The smell got worse and I noticed every time it rains the floor is soaking wet. Massive amounts of water is draining into the car from the rear seats causing black mold. After doing research this is a known issue with this vehicle. Terrible.

Manufacturer: CHEVROLET
Mfg Campaign: 11601034
Notice Date: Jul 10, 2024
Recall Date: Jul 10, 2024
General Motors, Llc
Campaign: 11588445 Other
May 13, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Front camera inoperative. Not listed as a safety concern.

Corrective Action:

Front camera inoperative. Not listed as a safety concern.

Additional Notes:

Front camera inoperative. Not listed as a safety concern.

Manufacturer: CHEVROLET
Mfg Campaign: 11588445
Notice Date: May 13, 2024
Recall Date: May 13, 2024
General Motors, Llc
Campaign: 11588445 Other
May 13, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Front camera inoperative. Not listed as a safety concern.

Corrective Action:

Front camera inoperative. Not listed as a safety concern.

Additional Notes:

Front camera inoperative. Not listed as a safety concern.

Manufacturer: CHEVROLET
Mfg Campaign: 11588445
Notice Date: May 13, 2024
Recall Date: May 13, 2024
General Motors, Llc
Campaign: 11588445 Other
May 13, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Front camera inoperative. Not listed as a safety concern.

Corrective Action:

Front camera inoperative. Not listed as a safety concern.

Additional Notes:

Front camera inoperative. Not listed as a safety concern.

Manufacturer: CHEVROLET
Mfg Campaign: 11588445
Notice Date: May 13, 2024
Recall Date: May 13, 2024
General Motors, Llc
Campaign: 11584876 Other
Apr 24, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle begins to chug like it’s going to stop. Then goes back to driving normal

Corrective Action:

Vehicle begins to chug like it’s going to stop. Then goes back to driving normal

Additional Notes:

Vehicle begins to chug like it’s going to stop. Then goes back to driving normal

Manufacturer: CHEVROLET
Mfg Campaign: 11584876
Notice Date: Apr 24, 2024
Recall Date: Apr 24, 2024
General Motors, Llc
Campaign: 11581448 Other
Apr 5, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The screen behind the steering wheel got all streaky and now I can not see anything on it. It won’t be able to show me a safety warning, mileage, and the digital speedometer.

Corrective Action:

The screen behind the steering wheel got all streaky and now I can not see anything on it. It won’t be able to show me a safety warning, mileage, and the digital speedometer.

Additional Notes:

The screen behind the steering wheel got all streaky and now I can not see anything on it. It won’t be able to show me a safety warning, mileage, and the digital speedometer.

Manufacturer: CHEVROLET
Mfg Campaign: 11581448
Notice Date: Apr 5, 2024
Recall Date: Apr 5, 2024
General Motors, Llc
Campaign: 11570610 Other
Feb 7, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Computer system failed on multiple occasions since we purchased the vehicle NEW. The first time, the entire touch screen display went black and could not control the climate or radio, second time the touch screen display was not showing that it was not attached to the GPS, no time or weather readings, and the instrument panel had no readings (such as oil/speed, etc). The dealership reset the car's computer and we continue to see "the SD card has been removed" on the panel (the SD card has NOT been removed). Any actions taken by the dealership has not fixed this ongoing problem.

Corrective Action:

Computer system failed on multiple occasions since we purchased the vehicle NEW. The first time, the entire touch screen display went black and could not control the climate or radio, second time the touch screen display was not showing that it was not attached to the GPS, no time or weather readings, and the instrument panel had no readings (such as oil/speed, etc). The dealership reset the car's computer and we continue to see "the SD card has been removed" on the panel (the SD card has NOT been removed). Any actions taken by the dealership has not fixed this ongoing problem.

Additional Notes:

Computer system failed on multiple occasions since we purchased the vehicle NEW. The first time, the entire touch screen display went black and could not control the climate or radio, second time the touch screen display was not showing that it was not attached to the GPS, no time or weather readings, and the instrument panel had no readings (such as oil/speed, etc). The dealership reset the car's computer and we continue to see "the SD card has been removed" on the panel (the SD card has NOT been removed). Any actions taken by the dealership has not fixed this ongoing problem.

Manufacturer: CHEVROLET
Mfg Campaign: 11570610
Notice Date: Feb 7, 2024
Recall Date: Feb 7, 2024
General Motors, Llc
Campaign: 11570615 Other
Feb 7, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle vibrated when applying the brakes. It started being noticeable when braking at high speeds around January of 2023 and progressively became worse over time. Took it to dealership in January of 2024 to get inspected under warranty. Per dealership, the front brake pads looked brand new (only 21,000 miles on car and no excessive braking) but the rotors were warped and had hot spots on them. It was unclear how the rotors became hot when the brake pads looked brand new, to the point the dealership asked if we had replaced the pads recently. The dealership had no answers as to why the rotors became hot. Per dealer, front rotors had vertical wave lines indicative of excessive heating. They turned the rotors but they still showed hot spots. Rotors were replaced.

Corrective Action:

Vehicle vibrated when applying the brakes. It started being noticeable when braking at high speeds around January of 2023 and progressively became worse over time. Took it to dealership in January of 2024 to get inspected under warranty. Per dealership, the front brake pads looked brand new (only 21,000 miles on car and no excessive braking) but the rotors were warped and had hot spots on them. It was unclear how the rotors became hot when the brake pads looked brand new, to the point the dealership asked if we had replaced the pads recently. The dealership had no answers as to why the rotors became hot. Per dealer, front rotors had vertical wave lines indicative of excessive heating. They turned the rotors but they still showed hot spots. Rotors were replaced.

Additional Notes:

Vehicle vibrated when applying the brakes. It started being noticeable when braking at high speeds around January of 2023 and progressively became worse over time. Took it to dealership in January of 2024 to get inspected under warranty. Per dealership, the front brake pads looked brand new (only 21,000 miles on car and no excessive braking) but the rotors were warped and had hot spots on them. It was unclear how the rotors became hot when the brake pads looked brand new, to the point the dealership asked if we had replaced the pads recently. The dealership had no answers as to why the rotors became hot. Per dealer, front rotors had vertical wave lines indicative of excessive heating. They turned the rotors but they still showed hot spots. Rotors were replaced.

Manufacturer: CHEVROLET
Mfg Campaign: 11570615
Notice Date: Feb 7, 2024
Recall Date: Feb 7, 2024
General Motors, Llc
Campaign: 11563290 Other
Jan 3, 2024
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

blind spot monitor light comes on and off; occurs only on driver side; will occur sporadically - also may occur when left blinker is activated; taken to dealership who states sensor not working and has been an issue with other Chevrolet equinox vehicles over the past several years; extended warranty does not cover it; I am now always needing to look for vehicles to my side as the light is not accurate and there are times when there is a vehicle in my blind spot but the sensor does not activate to warn me; the service bulletin report states: "Correction: if the blind side zone has been found not working properly, apply a piece of aluminum butyl tape to the bottom of the driver side object sensing alert module" ----- QUITE A UNSAFE SOLUTION to an ongoing issue with this vehicle over the past several years. I have already paid for diagnostic test - $188.00; the repair cost is another $598.00 -- unacceptable for an ongoing issue for this vehicle.

Corrective Action:

blind spot monitor light comes on and off; occurs only on driver side; will occur sporadically - also may occur when left blinker is activated; taken to dealership who states sensor not working and has been an issue with other Chevrolet equinox vehicles over the past several years; extended warranty does not cover it; I am now always needing to look for vehicles to my side as the light is not accurate and there are times when there is a vehicle in my blind spot but the sensor does not activate to warn me; the service bulletin report states: "Correction: if the blind side zone has been found not working properly, apply a piece of aluminum butyl tape to the bottom of the driver side object sensing alert module" ----- QUITE A UNSAFE SOLUTION to an ongoing issue with this vehicle over the past several years. I have already paid for diagnostic test - $188.00; the repair cost is another $598.00 -- unacceptable for an ongoing issue for this vehicle.

Additional Notes:

blind spot monitor light comes on and off; occurs only on driver side; will occur sporadically - also may occur when left blinker is activated; taken to dealership who states sensor not working and has been an issue with other Chevrolet equinox vehicles over the past several years; extended warranty does not cover it; I am now always needing to look for vehicles to my side as the light is not accurate and there are times when there is a vehicle in my blind spot but the sensor does not activate to warn me; the service bulletin report states: "Correction: if the blind side zone has been found not working properly, apply a piece of aluminum butyl tape to the bottom of the driver side object sensing alert module" ----- QUITE A UNSAFE SOLUTION to an ongoing issue with this vehicle over the past several years. I have already paid for diagnostic test - $188.00; the repair cost is another $598.00 -- unacceptable for an ongoing issue for this vehicle.

Manufacturer: CHEVROLET
Mfg Campaign: 11563290
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
General Motors, Llc
Campaign: 11552345 Other
Oct 27, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going

Corrective Action:

Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going

Additional Notes:

Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going

Manufacturer: CHEVROLET
Mfg Campaign: 11552345
Notice Date: Oct 27, 2023
Recall Date: Oct 27, 2023

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