Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232403240
Recall Date: May 11, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372310
Recall Date: Jan 19, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212343560
Recall Date: Aug 5, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
Consumer Complaints
84 ComplaintsGeneral Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going
Corrective Action:
Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going
Additional Notes:
Tire thread is coming off for some reason also my car was stalling to pick up speed like if it was stoping and going
Mfg Campaign: 11552345
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 20 MPH and depressing the accelerator pedal, the front of the vehicle shuddered significantly, and the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the failure was related to TSB Number: 20-NA-227. The vehicle was then taken to the dealer, where the same assessment was made. The dealer contacted the manufacturer, who advised that they would partially cover the repair because the TSB was not a recall. The vehicle was not repaired. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 20 MPH and depressing the accelerator pedal, the front of the vehicle shuddered significantly, and the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the failure was related to TSB Number: 20-NA-227. The vehicle was then taken to the dealer, where the same assessment was made. The dealer contacted the manufacturer, who advised that they would partially cover the repair because the TSB was not a recall. The vehicle was not repaired. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2021 Chevrolet Equinox. The contact stated while driving 20 MPH and depressing the accelerator pedal, the front of the vehicle shuddered significantly, and the vehicle hesitated to respond. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the failure was related to TSB Number: 20-NA-227. The vehicle was then taken to the dealer, where the same assessment was made. The dealer contacted the manufacturer, who advised that they would partially cover the repair because the TSB was not a recall. The vehicle was not repaired. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The failure mileage was approximately 62,000.
Mfg Campaign: 11544483
Recall Date: Sep 14, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.
Corrective Action:
The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.
Additional Notes:
The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.
Mfg Campaign: 11543999
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.
Corrective Action:
The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.
Additional Notes:
The contact leased a 2021 Chevrolet Equinox. The contact stated that while driving approximately 30-35 mph, he made a right turn going across an intersection and collided with a 2012 Ford Focus. The brakes were applied, but the response was too slow. There were no warning lights illuminated. The air bags deployed. The vehicle was filled with smoke. The driver's side front door failed to open. The fire department was on the scene, but there were no reported fire. A police report was filed. The vehicle was towed to a towing lot. The air bag struck the driver in the chest. The contact sustained internal bruising, including bruising on her abdomen and on her arms. The driver was taken to the hospital, where medical attention was provided. The vehicle was towed to the local dealer body shop, where it was discovered that the failure was due to the seat belts not engaging. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 11,000.
Mfg Campaign: 11543999
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Corrective Action:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Additional Notes:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Mfg Campaign: 11539391
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Corrective Action:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Additional Notes:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Mfg Campaign: 11539391
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Corrective Action:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Additional Notes:
The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed to the dealer; however, no failure was found. The manufacturer was made aware of the failure. The failure mileage was approximately 21,680. The VIN was not available.
Mfg Campaign: 11539391
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues.
Corrective Action:
When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues.
Additional Notes:
When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues.
Mfg Campaign: 11536337
Recall Date: Aug 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues.
Corrective Action:
When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues.
Additional Notes:
When starting the vechile most times the radio will turn on at 75% its max volume. On occassion this will keep the backup camera on and lose all ability to control the infotainment center on the vechile. I also turn my raidio off before I exit the vechile. This occurs when bluetooth connected phone is in car and not in the car. The only fix that has been told to me via the service department is to turn off the vechile and open the drivers door. Cheverlot knows about this issues, which affects more than the 21 equinox, they have not made any effort to correct the issues.
Mfg Campaign: 11536337
Recall Date: Aug 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN MY VEHICLE HAVE SUDDENLY STOPPED TWICE IN THE MIDDLE OF THE HIGHWAY MY DEALERSHIP HAS STATED THEY COULD NOT FIND THE PROBLEM MEAN WHILE I HAVE TO CONTINUE TO DRIVE THIS VEHICLE AND WHEN THE VEHICLE IS IN FOR THE ISSUES I AM TOLD THEY ARE OUT OF LOANERS WHEN MY VEHICLE IS WITHIN WARRANTY
Corrective Action:
UNKNOWN MY VEHICLE HAVE SUDDENLY STOPPED TWICE IN THE MIDDLE OF THE HIGHWAY MY DEALERSHIP HAS STATED THEY COULD NOT FIND THE PROBLEM MEAN WHILE I HAVE TO CONTINUE TO DRIVE THIS VEHICLE AND WHEN THE VEHICLE IS IN FOR THE ISSUES I AM TOLD THEY ARE OUT OF LOANERS WHEN MY VEHICLE IS WITHIN WARRANTY
Additional Notes:
UNKNOWN MY VEHICLE HAVE SUDDENLY STOPPED TWICE IN THE MIDDLE OF THE HIGHWAY MY DEALERSHIP HAS STATED THEY COULD NOT FIND THE PROBLEM MEAN WHILE I HAVE TO CONTINUE TO DRIVE THIS VEHICLE AND WHEN THE VEHICLE IS IN FOR THE ISSUES I AM TOLD THEY ARE OUT OF LOANERS WHEN MY VEHICLE IS WITHIN WARRANTY
Mfg Campaign: 11525290
Recall Date: Jun 4, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2021 Chevrolet Equinox. The contact stated while approaching a stop light, the vehicle behind the contact was rear-ended by another vehicle causing the vehicle behind the contact to rear-end the contact’s vehicle, causing minor damages. The contact stated that the vehicle behind the contact had major damages. When the contact was rear-ended the seat belt on the driver's side did not retract at the point of impact, causing the contact to launch forward and struck a sun visor with his head. The contact had sought medical attention for neck pain and for headaches. The contact was unsure if anyone else was injured or if a police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,365.
Corrective Action:
The contact owns a 2021 Chevrolet Equinox. The contact stated while approaching a stop light, the vehicle behind the contact was rear-ended by another vehicle causing the vehicle behind the contact to rear-end the contact’s vehicle, causing minor damages. The contact stated that the vehicle behind the contact had major damages. When the contact was rear-ended the seat belt on the driver's side did not retract at the point of impact, causing the contact to launch forward and struck a sun visor with his head. The contact had sought medical attention for neck pain and for headaches. The contact was unsure if anyone else was injured or if a police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,365.
Additional Notes:
The contact owns a 2021 Chevrolet Equinox. The contact stated while approaching a stop light, the vehicle behind the contact was rear-ended by another vehicle causing the vehicle behind the contact to rear-end the contact’s vehicle, causing minor damages. The contact stated that the vehicle behind the contact had major damages. When the contact was rear-ended the seat belt on the driver's side did not retract at the point of impact, causing the contact to launch forward and struck a sun visor with his head. The contact had sought medical attention for neck pain and for headaches. The contact was unsure if anyone else was injured or if a police report was filed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 88,365.
Mfg Campaign: 11524829
Recall Date: Jun 1, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car would stall suddenly mid intersection or street. There is an active recall for a fuel pump module with no known date of resolution. Fuel Pump Module would not provide adequate gas to the engine. This happened twice to me as I was driving on April 4th 2023. After speaking to Chevy & Dealership, there is not yet a fix to this problem. This car is UNSAFE and needs to be removed from the roads. I traded this car in, because I felt unsafe since Chevy could not help me.
Corrective Action:
Car would stall suddenly mid intersection or street. There is an active recall for a fuel pump module with no known date of resolution. Fuel Pump Module would not provide adequate gas to the engine. This happened twice to me as I was driving on April 4th 2023. After speaking to Chevy & Dealership, there is not yet a fix to this problem. This car is UNSAFE and needs to be removed from the roads. I traded this car in, because I felt unsafe since Chevy could not help me.
Additional Notes:
Car would stall suddenly mid intersection or street. There is an active recall for a fuel pump module with no known date of resolution. Fuel Pump Module would not provide adequate gas to the engine. This happened twice to me as I was driving on April 4th 2023. After speaking to Chevy & Dealership, there is not yet a fix to this problem. This car is UNSAFE and needs to be removed from the roads. I traded this car in, because I felt unsafe since Chevy could not help me.
Mfg Campaign: 11518293
Recall Date: Apr 21, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hill assist did not activate and car rolled back, hill assist activated on 3rd attempt
Corrective Action:
Hill assist did not activate and car rolled back, hill assist activated on 3rd attempt
Additional Notes:
Hill assist did not activate and car rolled back, hill assist activated on 3rd attempt
Mfg Campaign: 11510419
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred.
Corrective Action:
On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred.
Additional Notes:
On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred.
Mfg Campaign: 11508853
Recall Date: Feb 24, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred.
Corrective Action:
On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred.
Additional Notes:
On 2/18/23 our equinox failed to go into park. We couldn’t shut the car off, nor start it back up. Everything electrical was on basically idle mode. ESC - brake control module came across the dash. The dash also kept saying to put the car in park. It wouldn’t go into park. We called for a tow truck to have it taken back to the dealership. When it was taken to the dealership the car was ON. It still wouldn’t shut off. As of 2/21/23 they want $550 for a diagnostics and a dead battery. Of course my battery would die after 2 days of sitting and being on. This is a major safety issue with GM and chevy vehicles. We have 48,653 miles so we’re out of warranty. The dealership didn’t bother to call and ask what happened nor want to listen to what occurred.
Mfg Campaign: 11508853
Recall Date: Feb 24, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Corrective Action:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Additional Notes:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Mfg Campaign: 11506709
Recall Date: Feb 10, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Corrective Action:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Additional Notes:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Mfg Campaign: 11506709
Recall Date: Feb 10, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Corrective Action:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Additional Notes:
Chevy Equinox turned off while in the turn lane. Car would not turn back on. No warning was shown prior to the incident but now there is a solid check engine light. upon googling it seems other chevy's have a fuel pump flow issue causing cars to stall and not turn on. chevy upon inquiring if our equinox has a recall they said no even though other 2021 equinox's have this issue. i believe this is a safety issue, if it is a fuel pump issue how do we know it can't cause the engines to catch fire from improper fueling. this needs to be looked into.
Mfg Campaign: 11506709
Recall Date: Feb 10, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I've had to replace the brake booster sensor & the part by the vacuum to brake booster this is second time I'm have to replace it . So dangerous to be driving a vehicle on highway and you loose your brakes makes pedal hard . I also have to replace exhaust crankshaft position sensor, oil pressure sensor, engine underfoot won't stay running when it's idle oil pressure control silinoid valve , barometric pressure sensor
Corrective Action:
I've had to replace the brake booster sensor & the part by the vacuum to brake booster this is second time I'm have to replace it . So dangerous to be driving a vehicle on highway and you loose your brakes makes pedal hard . I also have to replace exhaust crankshaft position sensor, oil pressure sensor, engine underfoot won't stay running when it's idle oil pressure control silinoid valve , barometric pressure sensor
Additional Notes:
I've had to replace the brake booster sensor & the part by the vacuum to brake booster this is second time I'm have to replace it . So dangerous to be driving a vehicle on highway and you loose your brakes makes pedal hard . I also have to replace exhaust crankshaft position sensor, oil pressure sensor, engine underfoot won't stay running when it's idle oil pressure control silinoid valve , barometric pressure sensor
Mfg Campaign: 11505300
Recall Date: Feb 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The auto stop start system in my Chevrolet Equinox shuts the engine off at every stop when the ambient temperature is about 60 degrees F or below .when i lift my foot off the brake it cranks up . With a thump . My concern is the half second delay before I can move . The person behind me sees my brake light go out and starts forward. This is the way the system was designerd to operate . The Chevrolet Division of General Motors chose not to install an auto stop start disable pushbutton in my 2021 Chevrolet Equinox Premier . I have no way to disable auto stop start if traffic conditions are such that I consider the engine shutting off at stops is dangerous to me . I have contacted Chevrolet about providing me with a auto stop start disable switch (pushbutton ) . They didn't reply.
Corrective Action:
The auto stop start system in my Chevrolet Equinox shuts the engine off at every stop when the ambient temperature is about 60 degrees F or below .when i lift my foot off the brake it cranks up . With a thump . My concern is the half second delay before I can move . The person behind me sees my brake light go out and starts forward. This is the way the system was designerd to operate . The Chevrolet Division of General Motors chose not to install an auto stop start disable pushbutton in my 2021 Chevrolet Equinox Premier . I have no way to disable auto stop start if traffic conditions are such that I consider the engine shutting off at stops is dangerous to me . I have contacted Chevrolet about providing me with a auto stop start disable switch (pushbutton ) . They didn't reply.
Additional Notes:
The auto stop start system in my Chevrolet Equinox shuts the engine off at every stop when the ambient temperature is about 60 degrees F or below .when i lift my foot off the brake it cranks up . With a thump . My concern is the half second delay before I can move . The person behind me sees my brake light go out and starts forward. This is the way the system was designerd to operate . The Chevrolet Division of General Motors chose not to install an auto stop start disable pushbutton in my 2021 Chevrolet Equinox Premier . I have no way to disable auto stop start if traffic conditions are such that I consider the engine shutting off at stops is dangerous to me . I have contacted Chevrolet about providing me with a auto stop start disable switch (pushbutton ) . They didn't reply.
Mfg Campaign: 11503391
Recall Date: Jan 24, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury