Complaints & Recalls
Consumer Complaints
97 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Yellow check engine light comes on and off. Car isn’t 1 yr old yet im being told there is no recall yet or a fix.
Corrective Action:
Yellow check engine light comes on and off. Car isn’t 1 yr old yet im being told there is no recall yet or a fix.
Additional Notes:
Yellow check engine light comes on and off. Car isn’t 1 yr old yet im being told there is no recall yet or a fix.
Mfg Campaign: 11671684
Recall Date: Jul 7, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Test drove and bought the car on an overcast day. Next day is bright and sunny - the dashboard glares like a mother. What moron designed this Picasso? Did GM R&D even drive the car? The safety hazard is you can’t see the road through the dashboard glare. I’d say that puts myself and others at risk. Should’ve known not to buy American.
Corrective Action:
Test drove and bought the car on an overcast day. Next day is bright and sunny - the dashboard glares like a mother. What moron designed this Picasso? Did GM R&D even drive the car? The safety hazard is you can’t see the road through the dashboard glare. I’d say that puts myself and others at risk. Should’ve known not to buy American.
Additional Notes:
Test drove and bought the car on an overcast day. Next day is bright and sunny - the dashboard glares like a mother. What moron designed this Picasso? Did GM R&D even drive the car? The safety hazard is you can’t see the road through the dashboard glare. I’d say that puts myself and others at risk. Should’ve known not to buy American.
Mfg Campaign: 11671470
Recall Date: Jul 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sunroof is throwing a code that there is an obstruction. Sunroof will not close. Chevrolet could not fix. I was sent home with out any answers and was told they would contact me. That was over a week ago.
Corrective Action:
Sunroof is throwing a code that there is an obstruction. Sunroof will not close. Chevrolet could not fix. I was sent home with out any answers and was told they would contact me. That was over a week ago.
Additional Notes:
Sunroof is throwing a code that there is an obstruction. Sunroof will not close. Chevrolet could not fix. I was sent home with out any answers and was told they would contact me. That was over a week ago.
Mfg Campaign: 11671193
Recall Date: Jul 3, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Corrective Action:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Additional Notes:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Mfg Campaign: 11670917
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Corrective Action:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Additional Notes:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Mfg Campaign: 11670917
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Corrective Action:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Additional Notes:
Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward
Mfg Campaign: 11670917
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Bad glare from the front shiny plastic dash section onto the windshield during sunny days. It makes it hard to see and is a hazard.
Corrective Action:
Bad glare from the front shiny plastic dash section onto the windshield during sunny days. It makes it hard to see and is a hazard.
Additional Notes:
Bad glare from the front shiny plastic dash section onto the windshield during sunny days. It makes it hard to see and is a hazard.
Mfg Campaign: 11670613
Recall Date: Jul 1, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
There is significant reflection of the dashboard onto the windshield, especially in sunlight, that often makes it almost impossible to see adequately out the window. I have had to buy a dash mat to cover the top of the dashboard, which helps, but the parts not covered still reflect. The dash material is a black plastic that reflects too much. This is a serious design flaw in my opinion. I believe Chevrolet should be required to replace this piece with a better design.
Corrective Action:
There is significant reflection of the dashboard onto the windshield, especially in sunlight, that often makes it almost impossible to see adequately out the window. I have had to buy a dash mat to cover the top of the dashboard, which helps, but the parts not covered still reflect. The dash material is a black plastic that reflects too much. This is a serious design flaw in my opinion. I believe Chevrolet should be required to replace this piece with a better design.
Additional Notes:
There is significant reflection of the dashboard onto the windshield, especially in sunlight, that often makes it almost impossible to see adequately out the window. I have had to buy a dash mat to cover the top of the dashboard, which helps, but the parts not covered still reflect. The dash material is a black plastic that reflects too much. This is a serious design flaw in my opinion. I believe Chevrolet should be required to replace this piece with a better design.
Mfg Campaign: 11669874
Recall Date: Jun 28, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Significant reflection from dashboard on front glass in sunlight which severely restricts forward visibility in certain conditions Appears to affect a lot of other drivers too as documented online and with companies selling diy fixes
Corrective Action:
Significant reflection from dashboard on front glass in sunlight which severely restricts forward visibility in certain conditions Appears to affect a lot of other drivers too as documented online and with companies selling diy fixes
Additional Notes:
Significant reflection from dashboard on front glass in sunlight which severely restricts forward visibility in certain conditions Appears to affect a lot of other drivers too as documented online and with companies selling diy fixes
Mfg Campaign: 11669935
Recall Date: Jun 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2025 Chevrolet Equinox. The contact stated that upon attempting to park their vehicle, or attempting to shift into reverse, neutral, or into drive, the shifter becomes extremely difficult to put into gear, and a message will display on the instrument panel that stated "Conditions not correct for shift", and all of the warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the valve body and would need to be replaced. The vehicle was repaired however the failure persisted. The contact noted that this is the second occurrence of their vehicle needing to have the valve body replaced. The manufacturer was notified of the failure. The approximate failure mileage was 870.
Corrective Action:
The contact owns a 2025 Chevrolet Equinox. The contact stated that upon attempting to park their vehicle, or attempting to shift into reverse, neutral, or into drive, the shifter becomes extremely difficult to put into gear, and a message will display on the instrument panel that stated "Conditions not correct for shift", and all of the warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the valve body and would need to be replaced. The vehicle was repaired however the failure persisted. The contact noted that this is the second occurrence of their vehicle needing to have the valve body replaced. The manufacturer was notified of the failure. The approximate failure mileage was 870.
Additional Notes:
The contact owns a 2025 Chevrolet Equinox. The contact stated that upon attempting to park their vehicle, or attempting to shift into reverse, neutral, or into drive, the shifter becomes extremely difficult to put into gear, and a message will display on the instrument panel that stated "Conditions not correct for shift", and all of the warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the valve body and would need to be replaced. The vehicle was repaired however the failure persisted. The contact noted that this is the second occurrence of their vehicle needing to have the valve body replaced. The manufacturer was notified of the failure. The approximate failure mileage was 870.
Mfg Campaign: 11669810
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Saturday it was very bright and the Sun reflected off the dashboard in this car and put an image of the dash board on the windshield obstructing my vision. It was very hard to see and a pedestrian seemed to pop out nowhere while driving in parking lot. I was either distracted by image of dashboard on windshield or it obstructed view by it either way it prevented me from seing the pedestrian clearly because theres an image of dashboard on the windshield. This seems very dangerous, this is my wife's car and I would hate for her to have to live with killing someone because of reflective dashboard. Hope there is something you can do as its gets bad when your driving down road at 70mph and can barley see out windshield all sudden but it was the close call with the pedestrian that finally motivated me to find someone that could possibly do something about it.
Corrective Action:
Saturday it was very bright and the Sun reflected off the dashboard in this car and put an image of the dash board on the windshield obstructing my vision. It was very hard to see and a pedestrian seemed to pop out nowhere while driving in parking lot. I was either distracted by image of dashboard on windshield or it obstructed view by it either way it prevented me from seing the pedestrian clearly because theres an image of dashboard on the windshield. This seems very dangerous, this is my wife's car and I would hate for her to have to live with killing someone because of reflective dashboard. Hope there is something you can do as its gets bad when your driving down road at 70mph and can barley see out windshield all sudden but it was the close call with the pedestrian that finally motivated me to find someone that could possibly do something about it.
Additional Notes:
Saturday it was very bright and the Sun reflected off the dashboard in this car and put an image of the dash board on the windshield obstructing my vision. It was very hard to see and a pedestrian seemed to pop out nowhere while driving in parking lot. I was either distracted by image of dashboard on windshield or it obstructed view by it either way it prevented me from seing the pedestrian clearly because theres an image of dashboard on the windshield. This seems very dangerous, this is my wife's car and I would hate for her to have to live with killing someone because of reflective dashboard. Hope there is something you can do as its gets bad when your driving down road at 70mph and can barley see out windshield all sudden but it was the close call with the pedestrian that finally motivated me to find someone that could possibly do something about it.
Mfg Campaign: 11669176
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Sun glare from the front windshield makes the visibility low, you see the full reflection of the dashboard of the vehicle, including the reflective silver lining of the infotainment system to the window where the glare from that particular part bounces back to the drivers eye.
Corrective Action:
Sun glare from the front windshield makes the visibility low, you see the full reflection of the dashboard of the vehicle, including the reflective silver lining of the infotainment system to the window where the glare from that particular part bounces back to the drivers eye.
Additional Notes:
Sun glare from the front windshield makes the visibility low, you see the full reflection of the dashboard of the vehicle, including the reflective silver lining of the infotainment system to the window where the glare from that particular part bounces back to the drivers eye.
Mfg Campaign: 11668960
Recall Date: Jun 24, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is very hard to do when it happens while trying to maneuver while the wheel is not centered as the controls are not accessible. While always annoying, it is very dangerous when trying to make such a maneuver and losing all concentration by blaring radio or attempting to move my hands on the wheel mid turn. This was a problem from the first day we bought the car and it was noted that my local dealer could fix it under warranty (I purchased from an out of town dealer). That dealer told me that GM was refusing to fix anything, insisting that I wait six months to see if a seemingly unrelated software update fixes the issue. The manager at my dealership has been trying to get approval and did get approval to replace a part in attempt to fix it. That did not work and they are now refusing to replace the other part that has fixed a similar issue for others. I believe they replaced the module that processes the sensor information, but are refusing to replace the sensor (volume wheel) itself. This car would have been crashed by many other drivers who could not cope with such in-vehicle distraction - this includes my daughter who refuses to drive the vehicle and really doesn't like riding in it. GM needs to fix this ASAP for myself and any other experiencing the issue. I do have videos of the behavior available, but can not attach them here because they are not accepted. It has been over 2 months since the dealer initially looked at the issue and the warranty repair was denied.
Corrective Action:
The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is very hard to do when it happens while trying to maneuver while the wheel is not centered as the controls are not accessible. While always annoying, it is very dangerous when trying to make such a maneuver and losing all concentration by blaring radio or attempting to move my hands on the wheel mid turn. This was a problem from the first day we bought the car and it was noted that my local dealer could fix it under warranty (I purchased from an out of town dealer). That dealer told me that GM was refusing to fix anything, insisting that I wait six months to see if a seemingly unrelated software update fixes the issue. The manager at my dealership has been trying to get approval and did get approval to replace a part in attempt to fix it. That did not work and they are now refusing to replace the other part that has fixed a similar issue for others. I believe they replaced the module that processes the sensor information, but are refusing to replace the sensor (volume wheel) itself. This car would have been crashed by many other drivers who could not cope with such in-vehicle distraction - this includes my daughter who refuses to drive the vehicle and really doesn't like riding in it. GM needs to fix this ASAP for myself and any other experiencing the issue. I do have videos of the behavior available, but can not attach them here because they are not accepted. It has been over 2 months since the dealer initially looked at the issue and the warranty repair was denied.
Additional Notes:
The volume control in my vehicle will randomly change volume, up to and including full volume. This has almost caused a few crashes because it is very startling and the only way to lower the volume is to use the steering wheel controls (the volume knob does not accept input when this happens - it has a mind of its own). It is relatively simple to fight the volume when going straight, but it is very hard to do when it happens while trying to maneuver while the wheel is not centered as the controls are not accessible. While always annoying, it is very dangerous when trying to make such a maneuver and losing all concentration by blaring radio or attempting to move my hands on the wheel mid turn. This was a problem from the first day we bought the car and it was noted that my local dealer could fix it under warranty (I purchased from an out of town dealer). That dealer told me that GM was refusing to fix anything, insisting that I wait six months to see if a seemingly unrelated software update fixes the issue. The manager at my dealership has been trying to get approval and did get approval to replace a part in attempt to fix it. That did not work and they are now refusing to replace the other part that has fixed a similar issue for others. I believe they replaced the module that processes the sensor information, but are refusing to replace the sensor (volume wheel) itself. This car would have been crashed by many other drivers who could not cope with such in-vehicle distraction - this includes my daughter who refuses to drive the vehicle and really doesn't like riding in it. GM needs to fix this ASAP for myself and any other experiencing the issue. I do have videos of the behavior available, but can not attach them here because they are not accepted. It has been over 2 months since the dealer initially looked at the issue and the warranty repair was denied.
Mfg Campaign: 11668641
Recall Date: Jun 23, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage
Corrective Action:
Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage
Additional Notes:
Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage
Mfg Campaign: 11668230
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage
Corrective Action:
Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage
Additional Notes:
Every car I’ve ever owned the cruise control disengages once you touch the brakes and does not reengage without pushing the button to say resume. On several occasions, this car has reengaged sometimes many minutes after I’ve touched the brakes multiple times such as in a parking lot or parking garage going around the corner The car resumes cruise, and rapidly accelerates, which is very dangerous in a parking lot or parking garage
Mfg Campaign: 11668230
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
At certain sun angles and times of day, the reflection from the dashboard onto the windshield is so strong that it makes it hard to see the road well enough to drive safely.
Corrective Action:
At certain sun angles and times of day, the reflection from the dashboard onto the windshield is so strong that it makes it hard to see the road well enough to drive safely.
Additional Notes:
At certain sun angles and times of day, the reflection from the dashboard onto the windshield is so strong that it makes it hard to see the road well enough to drive safely.
Mfg Campaign: 11668010
Recall Date: Jun 19, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When activating the blinker to make a right turn, after completing the turn the blinker turns off, but the force causes the lever to drop far enough that the left blinker activates. Since I've had the vehicle (about 8 months total), I notice this happen more than half the time I use the right blinker. From a quick Google search, this seems like a common problem which may lead to confusion when driving. The dealership I went to doesn't seem to have a fix for it.
Corrective Action:
When activating the blinker to make a right turn, after completing the turn the blinker turns off, but the force causes the lever to drop far enough that the left blinker activates. Since I've had the vehicle (about 8 months total), I notice this happen more than half the time I use the right blinker. From a quick Google search, this seems like a common problem which may lead to confusion when driving. The dealership I went to doesn't seem to have a fix for it.
Additional Notes:
When activating the blinker to make a right turn, after completing the turn the blinker turns off, but the force causes the lever to drop far enough that the left blinker activates. Since I've had the vehicle (about 8 months total), I notice this happen more than half the time I use the right blinker. From a quick Google search, this seems like a common problem which may lead to confusion when driving. The dealership I went to doesn't seem to have a fix for it.
Mfg Campaign: 11667197
Recall Date: Jun 16, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When the vehicle is in one pedal mode, and the car drive is switched to reverse, the car moves backwards and does not slow down contrary to one pedal mode which does not move unless the accelerator is depressed and will slow down when in forward drive. The 2023 Chevy Bolt EUV does operate in One Pedal Mode in both directions. This is a dangerous situation for EV drivers since the car can backup over a person since the car says it is in one pedal mode but it is not functional in reverse. EV's should not have to simulate torque convertors of ICE vehicles since that was a mechanical issue. This is completely not necessary for the car to move backwards on it own. Period! This behavior is very dangerous and should be corrected in software update to the user.
Corrective Action:
When the vehicle is in one pedal mode, and the car drive is switched to reverse, the car moves backwards and does not slow down contrary to one pedal mode which does not move unless the accelerator is depressed and will slow down when in forward drive. The 2023 Chevy Bolt EUV does operate in One Pedal Mode in both directions. This is a dangerous situation for EV drivers since the car can backup over a person since the car says it is in one pedal mode but it is not functional in reverse. EV's should not have to simulate torque convertors of ICE vehicles since that was a mechanical issue. This is completely not necessary for the car to move backwards on it own. Period! This behavior is very dangerous and should be corrected in software update to the user.
Additional Notes:
When the vehicle is in one pedal mode, and the car drive is switched to reverse, the car moves backwards and does not slow down contrary to one pedal mode which does not move unless the accelerator is depressed and will slow down when in forward drive. The 2023 Chevy Bolt EUV does operate in One Pedal Mode in both directions. This is a dangerous situation for EV drivers since the car can backup over a person since the car says it is in one pedal mode but it is not functional in reverse. EV's should not have to simulate torque convertors of ICE vehicles since that was a mechanical issue. This is completely not necessary for the car to move backwards on it own. Period! This behavior is very dangerous and should be corrected in software update to the user.
Mfg Campaign: 11667286
Recall Date: Jun 16, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When bluetooth is on takes the radio out every a couple minutes and you have to keep switching it back and fourth or turn off the Bluetooth to keep the radio playing or music playing
Corrective Action:
When bluetooth is on takes the radio out every a couple minutes and you have to keep switching it back and fourth or turn off the Bluetooth to keep the radio playing or music playing
Additional Notes:
When bluetooth is on takes the radio out every a couple minutes and you have to keep switching it back and fourth or turn off the Bluetooth to keep the radio playing or music playing
Mfg Campaign: 11665520
Recall Date: Jun 7, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On May 8,2025 the lift gate failed and crashed down on my head, vehicle is available for inspection and only a GM inspector has looked at it so far. The dealership told me because I filed a complaint with GM they can't touch it unless directed by GM now. It almost knocked me out, I saw black and was hard to see for at first within a few hours it was a huge goose egg on my head. It put me and my 6yr old at risk as she was with me but luckily in the car already. When approaching my car I used the liftgate remote to open it ahead of time, got my daughter in car and went to put our backpacks in the back when it crashed on my head full force no warning. It was extremely painful and caused a concussion with multiple symptoms. Headaches, painful bump, ear ringing, feeling so hot, major brain fog, forgetfulness, watery eyes, feeling really tired and hard to wake up in the morning. It has been about 3 weeks and the symptoms are mostly gone except bad ear ringing, light sensativity, on and off headaches easily, can't put my hair in ponytail as it hurts still. I still have a small dent in my head. The doc says these lasting concussion symptoms could last for months. I don't understand why this has problem has not been fixed when research shows it has been a problem since 2010. The only other issue I had with the car was my instrument panel going black while I was driving a few weeks prior.
Corrective Action:
On May 8,2025 the lift gate failed and crashed down on my head, vehicle is available for inspection and only a GM inspector has looked at it so far. The dealership told me because I filed a complaint with GM they can't touch it unless directed by GM now. It almost knocked me out, I saw black and was hard to see for at first within a few hours it was a huge goose egg on my head. It put me and my 6yr old at risk as she was with me but luckily in the car already. When approaching my car I used the liftgate remote to open it ahead of time, got my daughter in car and went to put our backpacks in the back when it crashed on my head full force no warning. It was extremely painful and caused a concussion with multiple symptoms. Headaches, painful bump, ear ringing, feeling so hot, major brain fog, forgetfulness, watery eyes, feeling really tired and hard to wake up in the morning. It has been about 3 weeks and the symptoms are mostly gone except bad ear ringing, light sensativity, on and off headaches easily, can't put my hair in ponytail as it hurts still. I still have a small dent in my head. The doc says these lasting concussion symptoms could last for months. I don't understand why this has problem has not been fixed when research shows it has been a problem since 2010. The only other issue I had with the car was my instrument panel going black while I was driving a few weeks prior.
Additional Notes:
On May 8,2025 the lift gate failed and crashed down on my head, vehicle is available for inspection and only a GM inspector has looked at it so far. The dealership told me because I filed a complaint with GM they can't touch it unless directed by GM now. It almost knocked me out, I saw black and was hard to see for at first within a few hours it was a huge goose egg on my head. It put me and my 6yr old at risk as she was with me but luckily in the car already. When approaching my car I used the liftgate remote to open it ahead of time, got my daughter in car and went to put our backpacks in the back when it crashed on my head full force no warning. It was extremely painful and caused a concussion with multiple symptoms. Headaches, painful bump, ear ringing, feeling so hot, major brain fog, forgetfulness, watery eyes, feeling really tired and hard to wake up in the morning. It has been about 3 weeks and the symptoms are mostly gone except bad ear ringing, light sensativity, on and off headaches easily, can't put my hair in ponytail as it hurts still. I still have a small dent in my head. The doc says these lasting concussion symptoms could last for months. I don't understand why this has problem has not been fixed when research shows it has been a problem since 2010. The only other issue I had with the car was my instrument panel going black while I was driving a few weeks prior.
Mfg Campaign: 11663391
Recall Date: May 28, 2025
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