Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16146
Recall Date: Dec 2, 2016
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I notice water leaking inside the trunk and roof, after carefully checking the outside car i have found a cracked 3rd brake light( rear), no accident , no impact nothing happened.
Corrective Action:
I notice water leaking inside the trunk and roof, after carefully checking the outside car i have found a cracked 3rd brake light( rear), no accident , no impact nothing happened.
Additional Notes:
I notice water leaking inside the trunk and roof, after carefully checking the outside car i have found a cracked 3rd brake light( rear), no accident , no impact nothing happened.
Mfg Campaign: 11528179
Recall Date: Jun 21, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Corrective Action:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Additional Notes:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Mfg Campaign: 11527915
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Corrective Action:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Additional Notes:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Mfg Campaign: 11527915
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Corrective Action:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Additional Notes:
Shift to park warning continues to come on daily when I go to put my car in park. I have to fidget with the shifter to get the computer to recognize that my car is in park and the car will then shut off. Recently I was stopped at a red light, tried to accelerate at the green light and my car completely shut off, while I was still in drive. I could not accelerate and had to place my car in park. Then my stabilitrak sensor came on, along with a notice that my battery saver was on. I had to call a police offer to help me off the road. The car was then able to turn on and I drove it home but this is not safe.
Mfg Campaign: 11527915
Recall Date: Jun 20, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Corrective Action:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Additional Notes:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Mfg Campaign: 11526493
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Corrective Action:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Additional Notes:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Mfg Campaign: 11526493
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Corrective Action:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Additional Notes:
The day I bought the vehicle in 2019 the engine light came on, I took the car back to the dealership and was told they couldn’t do anything. I took it to them and the shop here in town and I was told by both shops on multiple occasions they could not fix any of the issues. They treated me like I’m just a paycheck for them. My car for 3+ years now shuts completely off when I slow down or stop, including on highways. “Engine speed reduced” message comes up every time I drive. Now I am being told my brakes are going to go out and nobody can help me. I have to step on my gas after I start the car or it just sputters.
Mfg Campaign: 11526493
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that upon cleaning her rear windshield, she noticed that the third rear brake light plastic housing had cracked on both sides. The vehicle was taken to the dealer where the contact was informed that the third brake light needed to be replaced to avoid future water intrusion that might enter through the roof of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that upon cleaning her rear windshield, she noticed that the third rear brake light plastic housing had cracked on both sides. The vehicle was taken to the dealer where the contact was informed that the third brake light needed to be replaced to avoid future water intrusion that might enter through the roof of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that upon cleaning her rear windshield, she noticed that the third rear brake light plastic housing had cracked on both sides. The vehicle was taken to the dealer where the contact was informed that the third brake light needed to be replaced to avoid future water intrusion that might enter through the roof of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 78,000.
Mfg Campaign: 11526584
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver door will not unlock from outside of car when car is sitting out in the heat and sun. Yes car Is available for inspection If I need to get in car while out somewhere I can’t in a hurry. I went to dealership in November 2022 when it happened 3 times it was hot outside. No warning message or symptoms before failure. Hot weather when sitting in sun lock will not work. Now that it is very hot lock is not working again June12, 2023 happened 2 times today
Corrective Action:
Driver door will not unlock from outside of car when car is sitting out in the heat and sun. Yes car Is available for inspection If I need to get in car while out somewhere I can’t in a hurry. I went to dealership in November 2022 when it happened 3 times it was hot outside. No warning message or symptoms before failure. Hot weather when sitting in sun lock will not work. Now that it is very hot lock is not working again June12, 2023 happened 2 times today
Additional Notes:
Driver door will not unlock from outside of car when car is sitting out in the heat and sun. Yes car Is available for inspection If I need to get in car while out somewhere I can’t in a hurry. I went to dealership in November 2022 when it happened 3 times it was hot outside. No warning message or symptoms before failure. Hot weather when sitting in sun lock will not work. Now that it is very hot lock is not working again June12, 2023 happened 2 times today
Mfg Campaign: 11526644
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver door will not unlock from outside of car when car is sitting out in the heat and sun. Yes car Is available for inspection If I need to get in car while out somewhere I can’t in a hurry. I went to dealership in November 2022 when it happened 3 times it was hot outside. No warning message or symptoms before failure. Hot weather when sitting in sun lock will not work. Now that it is very hot lock is not working again June12, 2023 happened 2 times today
Corrective Action:
Driver door will not unlock from outside of car when car is sitting out in the heat and sun. Yes car Is available for inspection If I need to get in car while out somewhere I can’t in a hurry. I went to dealership in November 2022 when it happened 3 times it was hot outside. No warning message or symptoms before failure. Hot weather when sitting in sun lock will not work. Now that it is very hot lock is not working again June12, 2023 happened 2 times today
Additional Notes:
Driver door will not unlock from outside of car when car is sitting out in the heat and sun. Yes car Is available for inspection If I need to get in car while out somewhere I can’t in a hurry. I went to dealership in November 2022 when it happened 3 times it was hot outside. No warning message or symptoms before failure. Hot weather when sitting in sun lock will not work. Now that it is very hot lock is not working again June12, 2023 happened 2 times today
Mfg Campaign: 11526644
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Corrective Action:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Additional Notes:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Mfg Campaign: 11526672
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Corrective Action:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Additional Notes:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Mfg Campaign: 11526672
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Corrective Action:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Additional Notes:
I was driving my car at a normal rate of speed when all of a sudden it slowed down to a crawl and almost caused an accident, reduced engine power and engine came one after getting the codes they were 2122 and 2097
Mfg Campaign: 11526672
Recall Date: Jun 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car has reduce engine speed. I’m driving on the highway and out of nowhere the car shots down and a symbol appears on my dashboard that says Reduce Engine Speed. Literally the car slows down to a minimal speed until I can’t drive anymore. I have to stop and turn off the car for 5 minutes until I can turn it on and drive to my destination in a reduce speed.
Corrective Action:
My car has reduce engine speed. I’m driving on the highway and out of nowhere the car shots down and a symbol appears on my dashboard that says Reduce Engine Speed. Literally the car slows down to a minimal speed until I can’t drive anymore. I have to stop and turn off the car for 5 minutes until I can turn it on and drive to my destination in a reduce speed.
Additional Notes:
My car has reduce engine speed. I’m driving on the highway and out of nowhere the car shots down and a symbol appears on my dashboard that says Reduce Engine Speed. Literally the car slows down to a minimal speed until I can’t drive anymore. I have to stop and turn off the car for 5 minutes until I can turn it on and drive to my destination in a reduce speed.
Mfg Campaign: 11525760
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My car has reduce engine speed. I’m driving on the highway and out of nowhere the car shots down and a symbol appears on my dashboard that says Reduce Engine Speed. Literally the car slows down to a minimal speed until I can’t drive anymore. I have to stop and turn off the car for 5 minutes until I can turn it on and drive to my destination in a reduce speed.
Corrective Action:
My car has reduce engine speed. I’m driving on the highway and out of nowhere the car shots down and a symbol appears on my dashboard that says Reduce Engine Speed. Literally the car slows down to a minimal speed until I can’t drive anymore. I have to stop and turn off the car for 5 minutes until I can turn it on and drive to my destination in a reduce speed.
Additional Notes:
My car has reduce engine speed. I’m driving on the highway and out of nowhere the car shots down and a symbol appears on my dashboard that says Reduce Engine Speed. Literally the car slows down to a minimal speed until I can’t drive anymore. I have to stop and turn off the car for 5 minutes until I can turn it on and drive to my destination in a reduce speed.
Mfg Campaign: 11525760
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Corrective Action:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Additional Notes:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Mfg Campaign: 11525764
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Corrective Action:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Additional Notes:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Mfg Campaign: 11525764
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Corrective Action:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Additional Notes:
Reduce Power Engine appears on the dash board. The car starts slowing down, I can’t speed up, I Have to park on the side of the heavy traffic in the Highway. I have to wait around 5 minutes and then drive. I still have the engine symbol on. This happens regularly like 2 to 3 times a week.
Mfg Campaign: 11525764
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the reduced speed warning light and the check engine warning light were illuminated. The vehicle decelerated and the brake pedal became stiff while depressed, while the RMP’s fluctuated. The vehicle was taken to the dealer, where the vacuum pump was replaced; however, the contact stated that the RPM’s was still fluctuating. Additionally, the contact stated that while driving, if the accelerator pedal was not depressed, the vehicle would shut off. The contact stated that the vehicle failed to exceed 60 MPH while driving. The contact stated that a DTC code for the camshaft was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the reduced speed warning light and the check engine warning light were illuminated. The vehicle decelerated and the brake pedal became stiff while depressed, while the RMP’s fluctuated. The vehicle was taken to the dealer, where the vacuum pump was replaced; however, the contact stated that the RPM’s was still fluctuating. Additionally, the contact stated that while driving, if the accelerator pedal was not depressed, the vehicle would shut off. The contact stated that the vehicle failed to exceed 60 MPH while driving. The contact stated that a DTC code for the camshaft was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the reduced speed warning light and the check engine warning light were illuminated. The vehicle decelerated and the brake pedal became stiff while depressed, while the RMP’s fluctuated. The vehicle was taken to the dealer, where the vacuum pump was replaced; however, the contact stated that the RPM’s was still fluctuating. Additionally, the contact stated that while driving, if the accelerator pedal was not depressed, the vehicle would shut off. The contact stated that the vehicle failed to exceed 60 MPH while driving. The contact stated that a DTC code for the camshaft was illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Mfg Campaign: 11525893
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving approximately 65 MPH and attempting to depress the brake pedal, the vehicle failed to stop as needed. The contact was able to get to the side of the road but ended up in a ditch which stopped the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the brakes had failed and that the vacuum pump needed to be replaced. The vehicle was repaired; however, due to the manufacturing of the braking system, the damages was extensive, and the vehicle was undrivable. The contact stated that additional parts were needed to fix the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 121,000.
Corrective Action:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving approximately 65 MPH and attempting to depress the brake pedal, the vehicle failed to stop as needed. The contact was able to get to the side of the road but ended up in a ditch which stopped the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the brakes had failed and that the vacuum pump needed to be replaced. The vehicle was repaired; however, due to the manufacturing of the braking system, the damages was extensive, and the vehicle was undrivable. The contact stated that additional parts were needed to fix the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 121,000.
Additional Notes:
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving approximately 65 MPH and attempting to depress the brake pedal, the vehicle failed to stop as needed. The contact was able to get to the side of the road but ended up in a ditch which stopped the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the brakes had failed and that the vacuum pump needed to be replaced. The vehicle was repaired; however, due to the manufacturing of the braking system, the damages was extensive, and the vehicle was undrivable. The contact stated that additional parts were needed to fix the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 121,000.
Mfg Campaign: 11525439
Recall Date: Jun 5, 2023
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