Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16146
Recall Date: Dec 2, 2016
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Upon turning off car, throws shift to park error driver message. Have to restart the car, then shift to various conditions - R, D, L several times then P then turnoff car again. Repeat unto message no longer appears. Sometimes I cannot restart the car because it’s not sending the ke fob. I read online several complaints. Took car to dealership - they confirm that this problem exists in both older and several new Chevy model. My costs will be around $1k by replacing the gear shifter which I find scary. What if this car had jumped out of gear. What is the life of the replacement shifter? Why isn’t GM doing anything when this condition exist in brand new vehicles?
Corrective Action:
Upon turning off car, throws shift to park error driver message. Have to restart the car, then shift to various conditions - R, D, L several times then P then turnoff car again. Repeat unto message no longer appears. Sometimes I cannot restart the car because it’s not sending the ke fob. I read online several complaints. Took car to dealership - they confirm that this problem exists in both older and several new Chevy model. My costs will be around $1k by replacing the gear shifter which I find scary. What if this car had jumped out of gear. What is the life of the replacement shifter? Why isn’t GM doing anything when this condition exist in brand new vehicles?
Additional Notes:
Upon turning off car, throws shift to park error driver message. Have to restart the car, then shift to various conditions - R, D, L several times then P then turnoff car again. Repeat unto message no longer appears. Sometimes I cannot restart the car because it’s not sending the ke fob. I read online several complaints. Took car to dealership - they confirm that this problem exists in both older and several new Chevy model. My costs will be around $1k by replacing the gear shifter which I find scary. What if this car had jumped out of gear. What is the life of the replacement shifter? Why isn’t GM doing anything when this condition exist in brand new vehicles?
Mfg Campaign: 11546782
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My dash warning lights came on and the engine shut off. The battery voltage seems fine, and the car will start but only run for a short time. I cannot drive it for fear of stopping on a highway or main road.
Corrective Action:
My dash warning lights came on and the engine shut off. The battery voltage seems fine, and the car will start but only run for a short time. I cannot drive it for fear of stopping on a highway or main road.
Additional Notes:
My dash warning lights came on and the engine shut off. The battery voltage seems fine, and the car will start but only run for a short time. I cannot drive it for fear of stopping on a highway or main road.
Mfg Campaign: 11545097
Recall Date: Sep 18, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1, break vacuum pump. I have the defective unit available 2. My safety, my passengers and all other drivers were put at high risk 3. Defective vacuum pump verified my independent mechanic 4. Inspected by mechanic. Have not had anyone else inspect. 5. No warning of complete break failure
Corrective Action:
1, break vacuum pump. I have the defective unit available 2. My safety, my passengers and all other drivers were put at high risk 3. Defective vacuum pump verified my independent mechanic 4. Inspected by mechanic. Have not had anyone else inspect. 5. No warning of complete break failure
Additional Notes:
1, break vacuum pump. I have the defective unit available 2. My safety, my passengers and all other drivers were put at high risk 3. Defective vacuum pump verified my independent mechanic 4. Inspected by mechanic. Have not had anyone else inspect. 5. No warning of complete break failure
Mfg Campaign: 11544206
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car continues to say "shift to park" when the car is already in park and its becoming a severe problem. Something is wrong with the shift stick
Corrective Action:
The car continues to say "shift to park" when the car is already in park and its becoming a severe problem. Something is wrong with the shift stick
Additional Notes:
The car continues to say "shift to park" when the car is already in park and its becoming a severe problem. Something is wrong with the shift stick
Mfg Campaign: 11543913
Recall Date: Sep 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I get a notification for shift to park and I can’t put car in park. I’ve paid for the repair once at about $500 and it’s doing it again.it’s clearly an issue because many people have put complaints in and the dealerships are seeing it frequently. Is this a recall or will gm reimburse me since clearly it’s a major issue for this make and model.
Corrective Action:
I get a notification for shift to park and I can’t put car in park. I’ve paid for the repair once at about $500 and it’s doing it again.it’s clearly an issue because many people have put complaints in and the dealerships are seeing it frequently. Is this a recall or will gm reimburse me since clearly it’s a major issue for this make and model.
Additional Notes:
I get a notification for shift to park and I can’t put car in park. I’ve paid for the repair once at about $500 and it’s doing it again.it’s clearly an issue because many people have put complaints in and the dealerships are seeing it frequently. Is this a recall or will gm reimburse me since clearly it’s a major issue for this make and model.
Mfg Campaign: 11541909
Recall Date: Aug 31, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Intermittent Shift to Park Message Displayed While Vehicle in Park. Frequently when I shift the car into park and turn off the engine, a "Shift to Park" display appears on the driver dashboard. The "Shift to Park" display doesn't clear unless turning the car back on and turning it off again.
Corrective Action:
Intermittent Shift to Park Message Displayed While Vehicle in Park. Frequently when I shift the car into park and turn off the engine, a "Shift to Park" display appears on the driver dashboard. The "Shift to Park" display doesn't clear unless turning the car back on and turning it off again.
Additional Notes:
Intermittent Shift to Park Message Displayed While Vehicle in Park. Frequently when I shift the car into park and turn off the engine, a "Shift to Park" display appears on the driver dashboard. The "Shift to Park" display doesn't clear unless turning the car back on and turning it off again.
Mfg Campaign: 11535070
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent Shift to Park Message Displayed While Vehicle in Park. Frequently when I shift the car into park and turn off the engine, a "Shift to Park" display appears on the driver dashboard. The "Shift to Park" display doesn't clear unless turning the car back on and turning it off again.
Corrective Action:
Intermittent Shift to Park Message Displayed While Vehicle in Park. Frequently when I shift the car into park and turn off the engine, a "Shift to Park" display appears on the driver dashboard. The "Shift to Park" display doesn't clear unless turning the car back on and turning it off again.
Additional Notes:
Intermittent Shift to Park Message Displayed While Vehicle in Park. Frequently when I shift the car into park and turn off the engine, a "Shift to Park" display appears on the driver dashboard. The "Shift to Park" display doesn't clear unless turning the car back on and turning it off again.
Mfg Campaign: 11535070
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I noticed some staining in my vehicle head liner and a nasty musky smell about an hour after I washed my vehicle. I do know there is a recall on the third brake high stop lamp for same model different Vin associated. My vehicle has the same problem and this can cause malfunctioning to the rear of the vehicle due to the water leaking into the car and on the wiring ov the vehicle. Seats get wet, headliner is stained and gets wet, rear deck gets soaked as well. 3 of my bolt fasteners have broken and I have a temporary fix on it.
Corrective Action:
I noticed some staining in my vehicle head liner and a nasty musky smell about an hour after I washed my vehicle. I do know there is a recall on the third brake high stop lamp for same model different Vin associated. My vehicle has the same problem and this can cause malfunctioning to the rear of the vehicle due to the water leaking into the car and on the wiring ov the vehicle. Seats get wet, headliner is stained and gets wet, rear deck gets soaked as well. 3 of my bolt fasteners have broken and I have a temporary fix on it.
Additional Notes:
I noticed some staining in my vehicle head liner and a nasty musky smell about an hour after I washed my vehicle. I do know there is a recall on the third brake high stop lamp for same model different Vin associated. My vehicle has the same problem and this can cause malfunctioning to the rear of the vehicle due to the water leaking into the car and on the wiring ov the vehicle. Seats get wet, headliner is stained and gets wet, rear deck gets soaked as well. 3 of my bolt fasteners have broken and I have a temporary fix on it.
Mfg Campaign: 11534082
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When l park my car it keeps saying it’s not parked
Corrective Action:
When l park my car it keeps saying it’s not parked
Additional Notes:
When l park my car it keeps saying it’s not parked
Mfg Campaign: 11532536
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
When l park my car it keeps saying it’s not parked
Corrective Action:
When l park my car it keeps saying it’s not parked
Additional Notes:
When l park my car it keeps saying it’s not parked
Mfg Campaign: 11532536
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
shift to park
Corrective Action:
shift to park
Additional Notes:
shift to park
Mfg Campaign: 11532546
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
shift to park
Corrective Action:
shift to park
Additional Notes:
shift to park
Mfg Campaign: 11532546
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
shift to park
Corrective Action:
shift to park
Additional Notes:
shift to park
Mfg Campaign: 11532546
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Issues with fuel pump
Corrective Action:
Issues with fuel pump
Additional Notes:
Issues with fuel pump
Mfg Campaign: 11531512
Recall Date: Jul 11, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Issues with fuel pump. Other 2017 Chevrolet Malibu's already have this recall
Corrective Action:
Issues with fuel pump. Other 2017 Chevrolet Malibu's already have this recall
Additional Notes:
Issues with fuel pump. Other 2017 Chevrolet Malibu's already have this recall
Mfg Campaign: 11531513
Recall Date: Jul 11, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was traveling at 55 mph and hit a deer with my car's front end. The impact affected about 60% of my front end. I couldn't escape from my vehicle through either front doors, I had to use the rear passenger doors. Upon impact, the front dash Indicated "airbag" buy not 1 airbag deployed. Even the car dealership indicated that they noticed the airbag light, but assured me it was okay.
Corrective Action:
I was traveling at 55 mph and hit a deer with my car's front end. The impact affected about 60% of my front end. I couldn't escape from my vehicle through either front doors, I had to use the rear passenger doors. Upon impact, the front dash Indicated "airbag" buy not 1 airbag deployed. Even the car dealership indicated that they noticed the airbag light, but assured me it was okay.
Additional Notes:
I was traveling at 55 mph and hit a deer with my car's front end. The impact affected about 60% of my front end. I couldn't escape from my vehicle through either front doors, I had to use the rear passenger doors. Upon impact, the front dash Indicated "airbag" buy not 1 airbag deployed. Even the car dealership indicated that they noticed the airbag light, but assured me it was okay.
Mfg Campaign: 11530617
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1) brake system failed , yes it’s available for inspection 2) the brakes became very hard not being able to push down to use brakes , had to go to the right into ditch to avoid many vehicles that were ahead of me , this was very scary for my family and I , I’ve had nightmares since . 3) brake booster has been confirmed by the dealership as the problem 4)inspected at the hm dealership 5) There was no warning lights before incident happen
Corrective Action:
1) brake system failed , yes it’s available for inspection 2) the brakes became very hard not being able to push down to use brakes , had to go to the right into ditch to avoid many vehicles that were ahead of me , this was very scary for my family and I , I’ve had nightmares since . 3) brake booster has been confirmed by the dealership as the problem 4)inspected at the hm dealership 5) There was no warning lights before incident happen
Additional Notes:
1) brake system failed , yes it’s available for inspection 2) the brakes became very hard not being able to push down to use brakes , had to go to the right into ditch to avoid many vehicles that were ahead of me , this was very scary for my family and I , I’ve had nightmares since . 3) brake booster has been confirmed by the dealership as the problem 4)inspected at the hm dealership 5) There was no warning lights before incident happen
Mfg Campaign: 11528989
Recall Date: Jun 26, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Engine reduced while on the highway.
Corrective Action:
Engine reduced while on the highway.
Additional Notes:
Engine reduced while on the highway.
Mfg Campaign: 11528633
Recall Date: Jun 24, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine reduced while on the highway.
Corrective Action:
Engine reduced while on the highway.
Additional Notes:
Engine reduced while on the highway.
Mfg Campaign: 11528633
Recall Date: Jun 24, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Fail to ingage into park Car can roll away if not staying park mode. Yes dealer Inspected and repaired by dealer Dashboard stater shifter not engaged, first appeared 10/27/2022
Corrective Action:
Fail to ingage into park Car can roll away if not staying park mode. Yes dealer Inspected and repaired by dealer Dashboard stater shifter not engaged, first appeared 10/27/2022
Additional Notes:
Fail to ingage into park Car can roll away if not staying park mode. Yes dealer Inspected and repaired by dealer Dashboard stater shifter not engaged, first appeared 10/27/2022
Mfg Campaign: 11528306
Recall Date: Jun 22, 2023
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